3M C2167PW User Manual

3M™ Multi-Touch

Display

User Guide

For the Product Line:

C2167PW

Read and understand all safety information contained in this document

before using this product.

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The information in this document is subject to change without notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of 3M Touch Systems, Inc. 3M may have patents or pending patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. The furnishing of this document does not give you license to these patents, trademarks, copyrights, or other intellectual property except as expressly provided in any written license agreement from 3M Touch Systems, Inc.

The information provided in this document is intended as a guide only. For the latest detailed engineering specifications, please contact your 3M Touch Systems, Inc. Application Engineer. 3M Touch Systems, Inc. is committed to continually improving product designs, as a result, product specifications may be subject to change without notification.

"RoHS 2011/65/EU" means that the product or part does not contain any of the substances in excess of the maximum concentration values (“MCVs”) in EU RoHS Directive 2011/65/EU, unless the substance is in an application that is exempt under EU RoHS. The MCVs are by weight in homogeneous materials. This information represents 3M's knowledge and belief, which may be based in whole or in part on information provided by third party suppliers to 3M.

NOTICE: Given the variety of factors that can affect the use and performance of a 3M Touch Systems, Inc. Product (the “Product”), including that solid state equipment has operation characteristics different from electromechanical equipment, some of which factors are uniquely within User’s knowledge and control, it is essential that User evaluate the 3M Touch Systems, Inc. Product and software to determine whether it is suitable for User’s particular purpose and suitable for User’s method of application. 3M Touch Systems, Inc. statements, engineering/technical information, and recommendations are provided for User’s convenience, but their accuracy or completeness is not warranted. 3M Touch Systems, Inc. products and software are not specifically designed for use in medical devices as defined by United States federal law. 3M Touch Systems, Inc. products and software should not be used in such applications without 3M Touch Systems, Inc. express written consent. User should contact its sales representative if User’s opportunity involves a medical device application.

IMPORTANT NOTICE TO PURCHASER: Specifications are subject to change without notice. These 3M Touch Systems, Inc. Products and software are warranted to meet their published specifications from the date of shipment and for the period stated in the specification. 3M Touch Systems, Inc. makes no additional warranties, express or implied, including but not limited to any implied warranties of merchantability or fitness for a particular purpose. User is responsible for determining whether the 3M Touch Systems, Inc. Products and software are fit for User’s particular purpose and suitable for its method of production, including intellectual property liability for User's application. If the Product, software or software media is proven not to have met 3M Touch Systems, Inc. warranty, then 3M Touch Systems, Inc. sole obligation and User’s and Purchaser’s exclusive remedy, will be, at 3M Touch Systems, Inc. option, to repair or replace that Product quantity or software media or to refund its purchase price. 3M Touch Systems, Inc. has no obligation under 3M Touch Systems, Inc. warranty for any Product, software or software media that has been modified or damaged through misuse, accident, neglect, or subsequent manufacturing operations or assemblies by anyone other than 3M Touch Systems, Inc. 3M Touch Systems, Inc. shall not be liable in any

action against it in any way related to the Products or software for any loss or damages, whether non-specified direct, indirect, special, incidental or consequential (including downtime, loss of profits or goodwill) regardless of the legal theory asserted.

3M™ Multi-Touch Display User Guide

Document Number: TSD-44310, Revision B 3M, the 3M logo, MicroTouch, and the MicroTouch logo are either registered trademarks or trademarks of 3M in the United

States and/or other countries. Windows and/or other Microsoft products referenced herein are either registered trademarks or trademarks of Microsoft

Corporation in the U.S. and/or other countries. Linux is a registered trademark of Linus Torvalds in the U.S. and/or other countries All other trademarks are the property of their respective owners.

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3M™ Multi-Touch Display User Guide

Contents

Chapter 1 Introduction

Overview .................................................................................................................... 4

Multi-Touch Display Features .................................................................................... 4

Touch Screen for Multi-Touch Displays .................................................................... 5

Important Safety Information ..................................................................................... 5

Important Notes .......................................................................................................... 7

Maintaining Your Touch Display ............................................................................... 8

Touch Sensor Care and Cleaning ............................................................................... 8

3M Touch Systems Support Services ......................................................................... 8

Contact 3M Touch Systems ....................................................................................... 9

Chapter 2 Setting Up Your Multi-Touch Chassis Display

Unpacking Your Touch Display ............................................................................... 10

Multi-Touch Chassis Display Dimensions ............................................................... 11

Attaching the Side Brackets ..................................................................................... 11

Connecting the Display ............................................................................................ 12

Supported Video Display Modes and Refresh Rates ............................................... 12

Configuring the Display Settings ............................................................................. 13

Adjusting the Multi-Touch Chassis Video Display .................................................. 13

User Controls For On Screen Display ...................................................................... 13

How to Use the OSD Menus .................................................................................... 14

On-Screen Display Menus........................................................................................ 14

Chapter 3 Troubleshooting Your Multi-Touch Chassis Display

Error Messages ......................................................................................................... 16

Chapter 4 Enabling Your Multi-Touch Chassis Display

Windows™ 7 USB Compatibility ............................................................................ 17

All Other Platforms .................................................................................................. 17

Multi-Touch Application Support ............................................................................ 17

Installing 3M™ MicroTouch™ Software ................................................................ 18

Chapter 5 Regulatory Information

Regulatory Agency Approvals ................................................................................. 19

FCC Warning ........................................................................................................... 20

CE Conformity for Europe ....................................................................................... 20

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CHAPTER 1

Introduction

Overview

Congratulations on the purchase of your 3M™ Multi-Touch Chassis Display. This guide describes how to set up your Multi-Touch Chassis Display.

The 3M™ Multi-Touch Chassis Displays, available in 21.5 inch display sizes, are an ideal solution for kiosk applications that require the modern flat front surface design and Multi touch gesture performance found in popular smart phone and tablet devices today. These displays, specifically designed for kiosk and enclosure integrations, feature a unique flat-front surface ready design to allow for easy integration and upgrading current kiosk designs. In addition, the chemically-strengthened glass and anti-glare treatment are an ideal combination to support heavy-use public applications while maintaining the kiosk’s functional, optical, and aesthetic characteristics.

3M™ Multi-Touch Display User Guide

Multi-Touch Display Features

• Direct Analog signal input

• Digital signal input

• Active matrix TFT LCD technology

• Max Resolution:

21.5 inch display -- 1920 x 1080

• Viewable display area

21.5 inch display -- 476.064mm x 267.768mm

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3M™ Multi-Touch Display User Guide

• Horizontal frequency range:

21.5 inch display -- 31.47 ~ 82.3 kHz

• Vertical frequency range:

21.5 inch displays -- 56 ~ 75 Hz high refresh rate

• Pixel pitch

21.5 inch display -- 0.24795mm x 0.24795mm

• Auto adjustment function

• Multilingual OSD user controls

• VESA mount

21.5 inch display -- 100mm x 100mm

• Bracket or VESA mount

• Projected capacitive touch screen with USB controller

Touch Screen for Multi-Touch Displays

• Projected capacitive touch screen for ﬁnger input only

• Surface: Anti-glare treatment

• Interface: USB controller

• Transmittance: 90±5%

• HID: Windows® 7

• Driver: 3M™ MicroTouch™ MT 7 Software

Important Safety Information

Read and understand all safety information before using this product. Follow all instructions marked on the product and described in this document. Pay close attention to the following installation warnings and safety precautions.

Intended Use

The 3M Multi-Touch Display was designed for touch input and tested to replace an existing display. These displays are intended for indoor use only and are not designed for use in hazardous locations.

Explanation of Signal Word Consequences

DANGER: Indicates a potentially hazardous situation, which, if not avoided,

will cause death or serious injury and/or property damage.

WARNING: Indicates a potentially hazardous situation, which, if not avoided,

could cause death or serious injury and/or property damage.

CAUTION: Indicates a potentially hazardous situation, which, if not avoided,

may cause minor or moderate injury and/or property damage.

NOTICE: Indicates a potentially hazardous situation, which, if not avoided, may cause property damage.

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DANGER

WARNING

CAUTIO

To avoid the risk of fire and/or explosion which will cause serious injury or death:

• Do not install or use this product in a hazardous location.

To reduce the risk of fire and/or explosion or electric shock which could cause death or serious injury and/or property damage:

•

Do not use this product in any outdoor environment unless NEMA standards (or similar standards such as IP rating) are followed.

To avoid the risk of electric shock which could cause serious injury or death:

• Do not remove the cover or back of the display. The LCD inverter operates at

hazardous voltages. The power supply AC line should be avoided.

• Plug power cord into appropriate grounded power source.

• Do not use a power cord that is frayed or otherwise damaged.

• Do not service the display yourself. There are no user serviceable parts inside.

Refer all servicing to qualified service personnel. Any change or modification to the equipment not expressly approved by the party responsible for compliance could void your authority to operate such equipment.

• Do not use a damaged display or power supply.

• Do not use a substitute DC power adapter. Use only the DC adapter provided for

the display.

• Do not use non-conforming replacement parts.

• Do not place wet or damp objects on the display.

• Do not expose the display to rain or other sources of water, steam, or moisture.

• Do not place foreign objects on the display or its cables.

• Ensure that connecting the unit to the power source will not overload the power

source.

To avoid the risk of impact injury which may cause minor or moderate injury or property damage:

Do not use a mounting arm with this display unless it is a U.L. Listed type arm with a rated load greater than the weight of display.

To avoid the risk of glass breakage which may cause minor or moderate injury:

• To avoid risk of injury when handling the display be aware that the sensor edges may be

sharp.

• Handle the display with care to avoid breaking the touch sensor. The display contains

glass parts. Dropping the display may cause the glass parts to break.

• Ensure mounting screws are tightened fully to prevent instability.

• Do not place foreign objects on the display.

• Do not use a visibly damaged or broken sensor.

•

Ensure that mounting the unit will not adversely affect the stability of the end equipment when installing in free standing equipment or using the VESA mount.

To avoid the potentially hazardous situations associated with the use of isopropyl alcohol or other solvents for cleaning which may cause minor or moderate injury or property damage:

• Follow all instructions and recommendations in the manufacturer's Material

Safety Data Sheet and product label.

• Be sure to follow solvent manufacturer's precautions and directions for use when

3M™ Multi-Touch Display User Guide

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