Headset Intercom System
Model C1060
Operating Instructions
Model C1060 Table of Contents
i
Intended Use ....................................................................................................................................iii
FCC Information.............................................................................................................................iii
System Description..........................................................................................................................1
Introduction ..............................................................................................................................................1
System Configurations .............................................................................................................................1
Single–Lane Standard Communication System.................................................................................1
Single–Lane Duplex Communication System................................................................................... 1
Dual–Lane Standard Communication System................................................................................... 1
Dual–Lane Duplex Communication System......................................................................................1
Cross–Lane Communication System.................................................................................................1
System Components.................................................................................................................................2
Base Station ....................................................................................................................................... 2
Headset...............................................................................................................................................2
Programming Station.........................................................................................................................3
Battery Charger..................................................................................................................................3
Controls and Indicator.................................................................................................................... 4
Base Station..............................................................................................................................................4
Headset..................................................................................................................................................... 5
Battery Chargers.......................................................................................................................................7
Headset Preparation........................................................................................................................8
Adjusting Headband Size...................................................................................................................8
Positioning the Ear Pad and Microphone...........................................................................................8
Operation .........................................................................................................................................9
System Startup..........................................................................................................................................9
Turning On the Base Station..............................................................................................................9
Turning On the Headset.....................................................................................................................9
Operating Modes...................................................................................................................................... 9
Standby Mode....................................................................................................................................9
Talk/Listen Mode...............................................................................................................................9
Single–Lane Standard or Duplex Communication Systems........................................................9
Dual–Lane Standard or Duplex Communication Systems..........................................................9
Cross–Lane Communication Systems.........................................................................................9
3M 2001 February
Table of Contents Model C1060
ii
Talk Lock Mode (“Hands Free”)...................................................................................................... 10
Page Mode......................................................................................................................................... 11
Page Monitor Mode........................................................................................................................... 11
Special Considerations............................................................................................................................. 12
Maintenance.....................................................................................................................................13
Headset..................................................................................................................................................... 13
Replacing the Battery ........................................................................................................................ 13
Replacing the Ear and Headband Pads.............................................................................................. 14
Battery Charger........................................................................................................................................ 15
Location............................................................................................................................................. 15
Cleaning the Contacts........................................................................................................................ 15
Batteries ................................................................................................................................................... 15
Care, Handling, and Storage.............................................................................................................. 15
Low Battery Tone.............................................................................................................................. 15
Charging Batteries............................................................................................................................. 15
Disposing of Batteries ....................................................................................................................... 16
Making Sure Batteries are Ready for Use ......................................................................................... 16
Important Information about C1060 Rechargeable Batteries............................................................ 16
Special Instructions for System Manager.....................................................................................17
Programming the Headset for Cross–Lane Operation ............................................................................ 17
Reprogramming................................................................................................................................. 17
Enabling/Disabling the Talk Lock Feature .............................................................................................. 18
Changing Channels if Interference is Encountered.................................................................................. 18
Changing the Day/Night Switch Setting.................................................................................................. 21
Adjusting the Monitor Speaker Volume .................................................................................................. 22
Troubleshooting............................................................................................................................... 23
Introduction.............................................................................................................................................. 23
System Troubleshooting .......................................................................................................................... 23
Battery and Battery Charger Troubleshooting......................................................................................... 26
Service...................................................................................................................................................... 27
3M 2001 February
Model C1060 Important Information
iii
Intended Use
The 3M Headset Intercom System, Model C1060, is designed to provide 2–way
radio–frequency audio communication in quick service drive–through
restaurants and convenience stores.
Misuse of the Model C1060 could result in poor performance and/or undesired
operation.
FCC Information
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
3M 2001 February
Important Information Model C1060
iv
(Blank Page)
3M 2001 February
Model C1060 System Description
1
Introduction
Configurations
System
System
System
System
System
The 3M Model C1060 Headset Intercom System is a wireless intercom system
designed for high reliability, compactness, and ease of service.
The system can be programmed to operate on any one of 16 different channels
to provide high–quality audio performance and reduce the possibility of
interference between neighboring wireless systems.
System
Single-Lane Standard
Communication
Single-Lane Duplex
Communication
Dual-Lane Standard
Communication
Dual-Lane Duplex
Communication
The system can be configured in one of five ways depending on the number of
menu signs (lanes) at the facility and the type of communication desired.
The single–lane standard communication system provides standard
communication (talk or listen) for facilities that have one menu sign.
The system consists of one base station and one or more headsets and battery
chargers.
The single–lane duplex communication system provides duplex communication
(simultaneous talk and listen) for facilities that have one menu sign.
The system consists of one base station and one or more headsets and battery
chargers.
The dual–lane standard communication system provides standard
communication (talk or listen) for facilities that have two menu signs.
The system consists of two independent systems - one dedicated to menu sign 1
and the other dedicated to menu sign 2. The headsets are programmed to work
with one system or the other and are labeled accordingly (1 or 2).
The dual–lane duplex communication system provides duplex communication
(simultaneous talk and listen) for facilities that have two menu signs.
The system consists of two independent systems - one dedicated to menu sign 1
and the other dedicated to menu sign 2. The headsets are programmed to work
with one system or the other and are labeled accordingly (1 or 2).
Cross-Lane
Communication
3M 2001 February
The cross–lane communication system provides duplex communication
(simultaneous talk and listen) for facilities that have two menu signs.
The system consists of two duplex systems that are connected to a cross–lane
module. The headsets are programmed for either lane 1 or lane 2.
During off–peak hours, the cross–lane module can be turned ON to link the two
systems and enable one operator to simultaneously talk and listen to customers
at menu sign 1 or menu sign 2 or with other headset operators.
During peak hours, the cross–lane module can be turned OFF to separate the
systems and enable menu sign 1 operators to talk to customers at menu sign 1,
and menu sign 2 operators to talk to customers at menu sign 2.
System Description Model C1060
2
Components
Base Station
Headset
Systems
The number of system components and the procedures necessary to operate
them vary depending on the system configuration. However, four components
are common to all system configurations.
The base station is the interface between the customer at the menu sign and the
headset worn by the operator. See Figure 1.
Figure 1. Base Station
The headset is a wireless, battery–powered, two–way radio used by the operator
to communicate with menu sign customers and with other store personnel who
are wearing headsets.
Headsets feature a light–weight design to provide for comfort. The headset pads
can be easily replaced. See Figure 2.
Figure 2. Headset
3M 2001 February
Model C1060 System Description
3
Battery Charger
Programming Station
The programming station is used to program C960 and C1060 headsets to the
same channel as the base station. Infrared light is used to transfer program data
to the C1060 headset and a separate jack is provided for the C960 headset
programming cable. See Figure 3.
Figure 3. Programming Station
The battery charger charges headset batteries in approximately 1.5 to 2 hours.
The charger is available in 3–slot and 6–slot versions. See Figure 4.
Figure 4. 3–Slot and 6–Slot Battery Chargers
3M 2001 February
Controls and Indicators Model C1060
4
Base Station
1 ON/OFF Switch
Indicator
Switch
4
5
Button
7 Page Indicator
8 Talk Indicator
9 Vehicle Indicator
Access
The base station controls and indicators are shown below.
Figure 5. Base Station Controls and Indicators
The ON/OFF switch controls power to the base station.
2 POWER
3 VOLUME
DAY/NIGHT
6 NRM On/Off
10 Monitor Volume
This indicator lights when the ON/OFF switch is in the ON position.
ü Note
If for some reason the C1060 headset system does not operate and the system
includes an optional wired backup system, turn off the C1060 Base Station to
enable the backup system.
With the switch in the DAY position, the volume of the menu sign speaker is
increased for daytime operation. With the switch in the NIGHT position, the
volume of the menu sign speaker is decreased for nighttime operation. (Sound
travels further and more efficiently at night.)
These indicators light to show which of the 8 channels is selected.
This indicator blinks when the Noise Reduction Module is switched on.
This button turns the optional Noise Reduction Module on or off.
This indicator lights when headset Page communications occur.
This indicator lights when headset–to–menu sign “Talk” communications
occur.
This indicator lights when a vehicle is detected at the menu sign.
This access hole allows for adjusting the volume of the optional monitor
speaker.
3M 2001 February
Model C1060 Controls and Indicators
5
1
2
345
6
789
10
111312
14
15
1 ON / OFF Switch
Headset
Control
Control
Switch
The headset controls are shown below.
Figure 6. Headset Controls
2 Volume UP
3 Volume DOWN
4 T1 (Talk Lane 1)
Press the switch once to turn on the headset, and press it again (when the
headset is on) to turn off the headset
Press the volume up control to increase the volume in the headset earpiece.
Press the volume down control to decrease the volume.
When either volume control is pressed, the headset emits a short tone to indicate
the new volume level. There are multiple volume levels from minimum to
maximum.
If the headset volume is at its maximum level, a low, continuous tone sounds
when the volume up control is pressed. A low, continuous tone also occurs
when the volume reaches minimum level and the volume down control is
pressed.
When the headset is turned on, headset volume automatically returns to the midrange level. Note that even when set to its lowest level, headset volume is not
turned completely off.
Press and hold the T1 (Talk Lane 1) switch to talk to the customer at the menu
sign in lane 1. Release the switch to listen.
3M 2001 February
Controls and Indicators Model C1060
6
Switch
6 Page Switch
(Hands Free)
8 Battery Release
9 Battery
Window
11 Microphone
12 Earphone/Earpad
14 Battery Side
Adjustment Slide
15 Indicator LED
5 T2 (Talk Lane 2)
7 Talk Lock Switch
10 Headset
Programming
For dual–lane systems, press and hold the T2 (Talk Lane 2) switch to talk to the
customer at the menu sign in lane 2. Release the switch to listen.
For single–lane systems, T2 can also be used to talk to lane 1.
Press and hold the Page switch to talk to internal personnel without being heard
by the customer at the menu sign. Release the switch to listen. (With the switch
released, you can hear both menu sign customers and internal paging.)
For duplex systems, press the talk lock switch once to talk and listen to the
customer. This enables hands–free operation.
Push the battery release up and hold it there while removing the battery from the
headset housing.
This rechargeable battery provides power to the headset.
This window accepts the Infrared programming signals from the programming
station to allow the headset to be programmed to the same channel as the base
station.
The microphone sends the headset operator’s voice to the menu sign or other
headset operators while eliminating unwanted background noise.
The earphone is a speaker that broadcasts the voice from the customer at the
menu sign or from other headset operators. The replaceable earpad covers the
earphone and cushions the operator’s ear to provide comfort. Earpad angle
adjustment is required
13 Headband
The headband adjustment slide is used to increase or decrease the size of the
headband..
See Figure 11 for battery replacement . A 1/8 inch thick foam rubber pad
cushions the side of the operator’s head for comfort.
Indicates operating status of the headset as follows:
– glows green when power is on
– glows red when in Talk Lock mode
flashes to indicate successful programming
3M 2001 February
Model C1060 Controls and Indicators
7
(Rear View)
(Rear View)
1
2
411
224
Battery Chargers
1 Charging Slots
Power Supply
The 3–slot and 6–slot battery charger controls are shown below.
2 Charging Status
Indicators
3
The charging slots hold batteries during the recharging cycle.
The charging status indicators light RED or GREEN to indicate charging status:
RED indicates the battery is being charged.
GREEN to indicate the battery is fully charged.
3
4
3M 2001 February
This jack accepts the plug from the power supply cord.
The power supply provides power to the battery charger.
Headset Preparation Model C1060
8
Size
Pad and Microphone
Adjusting Headband
Adjust the size of the headband until the ear pad rests against one ear and the
battery-side pad rests just above the other ear.
• Slide the headband out of the headset to make it larger.
• Push the headband into the headset to make it smaller.
Positioning the Ear
-
Figure 7. Headband Size
Rotate the microphone boom up or down so that its tip is in line with the corner
of your mouth. Do not bend the rubber microphone boom. See Figure 8.
Figure 8.
3M 2001 February
Model C1060 Operation
9
System Startup
Station
Headset
Operating Modes
Standby Mode
Talk/Listen Mode
System startup includes turning on the base station and each headset that will be
used.
Turning On the Base
Turning On the
To turn on the base station:
1. Slide the power ON/OFF switch to the ON position. Check to see that the
POWER indicator lights.
2. Slide the VOLUME switch to the desired position (DAY or NIGHT).
To turn on the headset, press the ON switch located on the inside of the
transceiver housing. A single tone will sound in the earphone and the LED
indicator will glow green to indicate the headset has been turned on.
The system has several operating modes. The number of available operating
modes depends on the system configuration (single–lane vs dual–lane, standard
communication vs duplex communication, etc.).
In the standby mode, the headset is on and waiting to receive communication
from the menu sign or other headset operators. This mode is available with all
system configurations.
Use the talk/listen mode to talk to the customer at the menu sign. This mode is
available with all system configurations.
Single–Lane Standard or Duplex Communication Systems
1. A single beep alert tone sounds in the headset at 2–second intervals when
the system detects a customer (vehicle) at the menu sign.
2. When you hear the alert tone, press and hold T1 or T2 to talk to the
customer at the menu sign. Release T1 or T2 to listen.
Dual–Lane Standard or Duplex Communication Systems
In dual–lane systems, some headsets are programmed to communicate with
Lane 1 and others are programmed to communicate with Lane 2. The headsets
are labeled accordingly.
1. An alert tone sounds in the headset when the system detects a customer
(vehicle) at the menu sign:
• The alert tone for Lane 1 is a single beep that repeats at 2–second
intervals.
• The alert tone for Lane 2 is a double beep that repeats at 2–second
intervals.
2. When you hear the single beep alert tone, press and hold T1 and talk to the
customer at menu sign 1. Release T1 to listen.
When you hear the double beep alert tone, press and hold T2 to talk to the
customer at the menu sign 2. Release T2 to listen.
Cross–Lane Communication Systems
Communication During Peak Hours
During peak hours, the cross–lane module is turned off and the system functions
like a dual–lane duplex system. Some headsets are programmed to
communicate with Lane 1 and others are programmed to communicate with
Lane 2. The headsets are labeled accordingly.
3M 2001 February
Operation Model C1060
10
(“Hands Free”)
Communication During Off–Peak Hours
During off–peak hours, the cross–lane module is turned on to enable a single
operator to communicate with customers in either lane (1 or 2).
1. An alert tone sounds in the headset when the system detects a customer
(vehicle) at the menu sign:
• The alert tone for Lane 1 is a single beep that repeats at 2–second
intervals.
• The alert tone for Lane 2 is a double beep that repeats at 2–second
intervals.
2. When you hear the single beep alert tone, press and hold T1 and talk to the
customer at menu sign 1. Release T1 to listen.
When you hear the double beep aler
t tone, press and hold T2 to talk to the customer at the menu sign 2. Release
T2 to listen.
Talk Lock Mode
Use this mode to operate “hands free.“ The talk lock mode is only available
with duplex system configurations.
In this mode, the headset automatically switches from standby to talk/listen
when a customer is detected at the menu sign. The headset automatically
switches back to standby when the customer leaves the menu sign.
ü Notes
“Hands free” operation (talk lock mode) prevents all other headset operators
from communicating.
“Hands Free” operation will not work in cross lane mode.
To use the talk lock mode, press the talk lock switch on the transceiver housing.
To return to normal headset operation, press T1 or P.
The LED indicator changes from glowing green to glowing red when the
headset is in the talk lock mode.
3M 2001 February
Model C1060 Operation
11
ON / OFF Switch
Goes Out
Page Mode
Page Monitor Mode
Use this mode to talk to other operators who are wearing headsets without being
heard by the customer at the menu sign. This mode is available with all system
configurations.
To page another operator, press and hold the page switch. Release the page
switch to listen.
ü Note
If you are not a menu sign operator, do not use the page mode while the menu
sign operator is communicating. Doing so may interrupt or prevent
communication between the menu sign operator and the customer.
Use this mode to listen for pages from other operators (without hearing the
communication to and from the menu sign). This feature is convenient for
managers and supervisors who only want to hear page communication. This
mode is available with all system configurations.
To use the page monitor mode:
1. Turn the headset OFF. See Figure 9.
LED Indicator
When Headset is
ON Press
Figure 9. Turning Headset OFF
2.
While pressing and holding the page switch, turn the headset ON. This
locks the headset in the page monitor mode. See Figure 10.
3M 2001 February
Operation Model C1060
12
ON / OFF Switch
turns green??
Press and
PAGE switch….
Considerations
LED indicator
….then press
hold
Figure 10. Page Switch and On / OFF Switch
Special
To respond to a page, press P (page switch).
To return to normal headset operation:
1. Turn the headset OFF.
2. Turn the headset ON.
When using the talk/listen mode or the page mode, keep the following things in
mind:
• Communication between the menu sign operator and the customer may be
heard by several people.
• Only one headset operator can talk or page at a time.
• In the talk/listen mode, communication to and from the headset is heard by
menu sign customers and all operators who are wearing headsets (except
those in page monitor mode).
• In the page mode, communication from any headset is heard only by all
operators who are wearing headsets (not the customer at the menu sign).
3M 2001 February
Model C1060 Maintenance
13
Headset
Replacing the Battery
When the battery voltage is too low, the headset sounds a short, low–volume
tone at seven–second intervals to alert the operator to install a fully charged
battery. The “low battery tone” continues for two minutes after which the
headset turns off automatically to prevent damage to the batteries.
ü Note
When installing a battery, make sure it is fully charged. It is important to
remember that an unused C1060 battery loses five percent of its charge per
week. If a battery has not been used for several weeks, make sure to charge
prior to use.
To replace the battery:
1. Slide and hold the battery release. See Figure 11.
2. Remove the discharged battery from the battery housing.
3.
Insert a fully charged battery in the housing with the notch facing the
battery release. Make sure the battery is fully inserted (battery release
clicks). See Figure 11.
3M 2001 February
Figure 11.
Maintenance Model C1060
14
and Headband Pads
Replacing the Ear
To replace the ear pad, remove the worn/damaged ear pad from the ear cup and
replace it with a new pad. See Figure 12.
Figure 12.
To replace the headband pad, remove the worn/damaged pad by peeling it from
the back of the battery housing. Remove protective backing from new pad and
press it into place on the back of the battery housing. See Figure 12.
3M 2001 February
Model C1060 Maintenance
15
Indicator
Location
Cleaning the Contacts
Batteries
Storage
Charging Batteries
Battery Charger
The battery charger should be placed on a flat surface such as a desktop or table
in a clean, dry environment.
If the indicators fail to light during charger operation, clean the contacts using an
alcohol–moistened cotton swab.
Care, Handling and
Low Battery Tone
Avoid dropping batteries.
Do not carry batteries in your pockets or leave them in hot, damp or dirty places.
Clean the battery contacts periodically using an alcohol–moistened swab.
Be careful not to short the battery contacts together.
Do not set the batteries contact–side down on a bare metal countertop.
When the battery voltage becomes too low, a short, low–volume tone sounds in
the headset at seven–second intervals to alert the operator to replace with a fully
charged battery.
The “battery voltage low tone” continues for two minutes after which the
headset turns off automatically to prevent damage to the batteries.
To charge a battery, insert the battery in one of the charging slots as shown in
Figure 13.
• The indicator lights RED to indicate the battery is charging.
• The indicator lights GREEN to indicate the battery is charged.
ü Note
Discharged batteries require 1–1/2 to 2 hours to charge.
ü Note
When the GREEN indicator lights, the battery is approximately 80% charged.
An additional 1/2 hour of charging is required to achieve maximum charge.
3M 2001 February
Charging
Status
Figure 13.
Maintenance Model C1060
16
Disposing of Batteries
are Ready for Use
Batteries
To help protect the environment, C1060 rechargeable batteries which have
reached the end of their useful life should be disposed of in accordance with
local requirements.
Making Sure Batteries
Important
Information about
C1060 Rechargeable
Follow these tips to make sure batteries are always ready for use:
• Have an extra battery for each headset. This helps ensure that a fully
charged battery is always available.
• Recharge a low battery as soon as it is removed from the headset. When a
battery is low, repeat tones are heard in the headset.
• Keep the battery contacts clean: both those on the battery and those in the
headset battery holder. To clean the contacts, use an alcohol–moistened
cotton swab.
• Remember that a battery recharge takes approximately 1–1/2 to 2 hours.
• Avoid removing and reinserting batteries while they are charging (charging
status indicator is RED).
• Remember that batteries discharge fastest during Talk and Page operation.
Avoid unnecessary communications.
Keep the following information in mind as you operate the system and as you
establish operating procedures:
• Each 3M battery contains an internal protective device to prevent unsafe
discharge rates. But, as with any battery, avoid shorting across the battery
contacts with metal items. Never carry a battery in a pocket or place it in a
drawer where it can accidentally be shorted by keys, coins etc.
• Have adequate charging capacity for the number of headsets in your system.
One 3–slot battery charger will handle up to three headsets. Use of more
than three headsets requires a 6–slot battery charger.
• Batteries perform best at moderate temperatures. Extremes of heat and cold
reduce their performance.
• An unused C1060 battery loses five percent of its charge per week.
Batteries that have not been used for several weeks should be recharged
before use.
! Danger
Do not open battery, or expose it to heat above 200°° F.
3M 2001 February
Model C1060 Special Instructions for System Manager
17
Press and hold both
T1 and T2…
Hold all 3 switches for 5 seconds
Lane Operation
Reprogramming
Programming the
Headset for Cross-
The headsets are factory programmed for single–lane operation to enable the
operator to press either T1 or T2 to communicate with lane 1.
For cross–lane systems, the headsets must also be programmed to enable
communication with either lane 1 or lane 2. With the cross–lane module turned
ON, the lane 1 or lane 2 operators can press T1 to talk to to lane 1 customers or
T2 to talk to lane 2 customers.
To program the headset for cross–lane operation:
• While pressing and holding both the T1 and T2 switches on the headset, turn
the headset ON. Hold all three switches for at least 5 seconds. See Figure
14.
• Audible tones will be heard in the headset earpiece, indicating that the
headset is programmed for cross–lane operation.
….then press ON /
2
1
OFF switch.
3M 2001 February
3
Figure 14.
To remove this function and lock T1 and T2 back together, first turn the headset
OFF, then hold down either T1 or T2 while pressing ON for 5 seconds. You
will hear an acknowledging beep. (Holding down T1 configures the headset to
be a lane 1 headset; holding down T2 configures it for lane 2.
Special Instructions for System Manager Model C1060
18
Feature
Encountered
Enabling/Disabling
the Talk Lock
The talk lock feature provides hands free operation in duplex communication
systems. With the talk lock feature enabled, the headset automatically switches
from standby to talk/listen when a customer is detected at the menu sign. The
headset automatically switches back to standby when the customer leaves the
menu sign.
To enable or disable the talk lock feature:
1. Turn the headset OFF.
2. Press and hold the TALK LOCK button while pressing and holding the ON
button until audible tones are heard. This indicates that the feature has been
enabled or disabled.
3. Check headset operation to determine if the talk lock feature has been
disabled or enabled. With the talk lock feature enabled:
• The headset automatically switches from standby to talk/listen when a
customer is detected at the menu sign.
• The headset automatically switches back to standby when the customer
leaves the menu sign.
ü Note
The headsets are shipped with the talk lock feature enabled.
Changing Channels
if Interference is
Symptoms of Radio Frequency Interference:
• The operating range between the base station and the headsets gets very
short, sometimes 25 feet or less.
• Normally, you will hear nothing to indicate interference. Occasionally, you
might hear a whistle or a chirp in the background, but seldom, if ever, will
you hear talking.
• The Talk or Page LED on the base station flickers briefly causing one of the
following:
a. The system may leave the STANDBY mode, and go into the LISTEN
mode with no vehicle alert heard.
b. The system may drop out of TALK LOCK by itself.
Solutions:
• Change the base station to another channel, at least three channels away.
For single lane systems, a better solution is to change jumper J3 to Lane 2.
• Locate and shut off other 900 MHz devices in the building, such as cordless
phones, video systems, and speaker systems.
• In cases where a cellular phone tower is nearby, certain combinations of cell
frequencies may cause random interference. In some cases, changing
channels may have no effect. Please call your local 3M Dealer, or 3M
F.S.T. Communications Products Technical Service (800–328-0033) in
these cases.
3M 2001 February
Model C1060 Special Instructions for System Manager
19
The C1060 system is capable of operating on any one of eight different
channels. You can correct these types of interference by changing the base
station operating channel. To do this:
1. With the base station turned on, press and release the Channel Select switch
once. (This advances the system to the next channel.) One of the red
indicators (1–8) will light, indicating the newly selected channel. See
Figure 15.
3M 2001 February
Figure 15.
2. Pull outward on the right side of the base station half–cover and then lift and
remove the cover. See Figure 16.
Half Cover
Figure 16.
Special Instructions for System Manager Model C1060
20
Figure 17.
3.
Press the RESET switch to “read” the new channel selection into the
microprocessor.
ü Note
When two systems are used in a cross–lane application, both base stations must
be set to the same channel.
3M 2001 February
Model C1060 Special Instructions for System Manager
21
Setting
Figure 18.
Changing the
Day/Night Switch
4. With the headset turned OFF, swing the microphone back, and insert the
headset into the programming station with its programming window facing
toward the programming cable jacks. See Figure 18.
5. Turn the headset ON. The indicator LED flashes, indicating that
programming is complete.
6. Repeat Steps 1 through 5 to program the rest of the headsets.
The headset is now programmed to the same channel as the base station. If
interference continues to occur, repeat the channel programming procedure.
After seven channel changes, the original channel will again be encountered. If
none of the 8 channels are interference–free, try 8 additional channels on lane 2
by following the steps below: Note: These steps may be used for single–lane
systems only.
1. On the base station, move jumper J3 to LANE 2.
2. Press the RESET button, or turn the base station OFF, then back ON.
3. Program all headsets at the programming station by repeating the steps listed
previously in “Changing Channels if Interference is Encountered.”
Outdoors, sound travels best at night when air temperatures are cooler and
background noise is reduced. To allow you to reduce the volume of the menu
sign speaker to a lower, pre–set nighttime level, the base station has a VOLUME
DAY/NIGHT switch. See Figure 19.
3M 2001 February
Special Instructions for System Manager Model C1060
22
Day/Night
Switch
Monitor
Volume
Access
Volume
Figure 19.
Normally, the VOLUME DAY/NIGHT switch is always left in the DAY
position.
However, if local ordinances require quieter nighttime operation of the menu
sign, move the VOLUME DAY/NIGHT switch to the NIGHT position.
Adjusting the
Monitor Speaker
If the system has an optional monitor speaker, adjust its volume using the
following procedure:
1. With the base station turned ON, insert a small straight–blade screwdriver
into the MONITOR VOLUME access hole. See Figure 19.
2. Turn the volume control clockwise to increase the volume or
counterclockwise to decrease it.
3M 2001 February
Model C1060 Troubleshooting
23
1. Reprogram the headset with the
2. Replace the battery with a fully
2. Vehicle detector is “locked up.”
Introduction
To use the following troubleshooting guide, locate the problem in the left
column and look for the problem’s possible causes and corrections in the middle
and right columns. Possible causes are listed in the order in which they are most
likely to happen. Check for possible causes in the given sequence to help isolate
the problem.
System Troubleshooting
Problem Possible Cause Solution
1. No communications. All
headsets hear static.
1. The base station is not ON. 1. Turn the base station ON.
Make sure the power
transformer is plugged into the
wall outlet and into the base
station power receptacle. If
the red power light does not
come on, check for power at
the wall outlet.
2. A single headset hears
static.
3. A single headset is dead. No
static is heard.
4. No vehicle alert tone in
headset.
2. Base station and headsets are
not programmed to same
channel.
3. The Base Station is defective. 3. Call for authorized service.
1. Headset is not programmed to
same channel as base station.
2. Defective programming station. 2. Try to program other headsets.
3. Defective headset. 3. If the other headsets program
1. The headset is not turned on. 1. Press the ON button.
2. The battery is discharged.
3. The headset is defective. 3. Call for authorized service.
1. No power to the vehicle
detector.
2. Reprogram the headsets with
the programming cable.
programming station.
If they won’t program, replace
the programming station.
OK, the single headset needs
repair.
charged one.
1. Plug the vehicle detector into
power outlet or replace the
detector fuse.
3M 2001 February
3. The base station alert tone
volume is set too low.
2. Remove power to vehicle
detector for a few seconds to
reset the detector.
3. Adjust alert tone volume.
Troubleshooting Model C1060
24
When pressing the Channel
1. Change the channel on the base
5. All headsets will not go into
Standby (silence) when the
vehicle leaves the menu sign.
6. Audio on all headsets cuts out
or is interrupted.
1. This is normal when a pulse
(air switch) type of vehicle
1. Press the Page switch to
silence the menu microphone.
detector is used.
2. There is a large metal object
2. Remove the object.
near the loop in the driveway
(if a loop is used).
3. The Loop detector is “locked
up.”
3. Unplug the loop detector from
the AC outlet and plug it back
in to reset the detector.
4. Defective vehicle detector. 4. Call for authorized service.
1. The cause could be radio
interference. These are
symptoms of interference:
• The operating range
between the base
station and the headsets
gets very short,
sometimes 25 feet or
less. Normally you
will hear nothing to
indicate interference.
• The Talk or Page light
flickers briefly causing
the system to leave
standby mode, and go
station to one at least three
channels away.
• If using a single base
station, move jumper J3
to the lane 2 position.
This provides 8
additional channels from
which to choose.
• Locate and shut off
other 900 MHz devices
in the building, such as
cordless phones, video
and speaker systems,
and video monitors.
into listen mode with
no vehicle alert heard.
• The system may drop
out of Talk Lock by
itself.
•
Select button on the Base
Station, the channel lights
move sluggishly or not at
all.
2. Loose or frayed wiring.
3. Poor location of Base Station
(behind large metal objects,
too far from work area, etc.).
2. Call for authorized service.
3. Relocate the Base Station, or
add an additional Base Station
to extend the range of the
system.
3M 2001 February
Model C1060 Troubleshooting
25
3. The volume controls are set too
2. Turn the backup intercom on or
1. Worn or defective Talk or Page
12. The “hands free” function does
7. No Talk or listen from the
menu sign when using the
backup wired intercom. The
C1060 system works OK.
8. No Talk or Page to other
headsets from a single headset,
or Talk or Page buttons require
excessive pressure to operate.
9. Low Talk volume on a single
headset.
10. Louder Talk volume or
feedback from a single headset.
1. The base station is turned on.
2. No power to the backup
intercom.
low on the backup intercom.
4. Defective backup intercom or
wiring.
switch.
2. Defective headset.
1. The holes in front of the
microphone are plugged with
dirt or grease.
2. Operator is not positioning the
microphone correctly.
3. Defective headset. 3. Call for authorized service.
1. The holes in back of the
microphone are plugged with
dirt or grease.
1. Turn the base station OFF.
plug in its power transformer.
3. Turn the volume controls up.
4. Call for authorized service.
1. Call for authorized service.
2. Call for authorized service.
1. Call for authorized service.
2. Refer to Operating Guide.
1. Call for authorized service.
11. Constant programming tones
heard on a single headset.
Programming cable has no
effect.
not work.
1. Defective headset. 1. Call for authorized service.
1. The Talk Lock button is not
enabled on the headset.
2. The system is operating in
Standard mode.
1. Refer to the Operating
Instructions to enable Talk
Lock.
2. Talk Lock is disabled in
Standard mode.
3M 2001 February
Troubleshooting Model C1060
26
2. Make sure power transformer is
2. Make sure power transformer is
marked “Secondary Voltage 14
Battery and Battery Charger Troubleshooting
Problem Possible Cause Solution
1. No lights come on when a
battery is inserted into charger.
2. Short battery life. 1. Worn out batteries. 1. Replace battery.
1. Dirty contacts on battery or
charger.
2. No power to charger.
3. Defective battery. 3. Try a known good battery.
4. Defective charger. 4. Call for authorized service.
2. Wrong type of power
transformer used for charger.
1. Clean contacts on battery and
charger with an alcohol
moistened swab.
plugged into charger and a
“live” outlet.
VAC.”
3. The green light on the charger
never comes on.
1. Defective battery. 1. Replace the battery.
3M 2001 February
Model C1060 Troubleshooting
27
Service
Most, if not all, C1060 system service needs can be fulfilled by your local 3M
dealer. If special service assistance is needed, however, or for information on
how to properly dispose of your non–functional C1060 rechargeable batteries,
please call 1–800–328–0033.
3M 2001 February
3
Food Services Trade Department
3M Center
St. Paul, MN 55144-1000
Printed on 50% recycled
waste paper, including 10%
post-consumer waste paper.
Printed in U.S.A.
3M 2001 February
70-0710-3648-0 Rev. A
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