DetectionSystem
Model500Series
Owner’sManual
3MistheexclusiveworldwidedistributorofCheckpointproductstolibraries.
Copyright©2008,3M.Allrightsreserved.
TM
3M
DetectionSystemModel500SeriesOwner’sManual.78-8129-3294-1,Rev.A.
3Misatrademarksof3M.
Contents
Introduction....................................................................................................................................1
Thegloballeaderinlibrarysystemsproducts..................................................................................1
Whatthismeanstoyou.................................................................................................................1
Trainingyourstaff..........................................................................................................................3
Owner’smanual............................................................................................................................3
Hands-onpractice.........................................................................................................................3
Reviewofyourlibrary’ssecuritypolicies.........................................................................................4
Whattodowhenthealarmsounds.................................................................................................4
Alarmlog......................................................................................................................................5
Detectionsystemalarmlog............................................................................................................5
HowtheSystemWorks...................................................................................................................7
SystemConfigurations...................................................................................................................9
Construction.................................................................................................................................9
Powerrequirements......................................................................................................................10
Detectionzone..............................................................................................................................10
Indicators......................................................................................................................................10
Alarmoutputs................................................................................................................................10
CleaningInstructions.....................................................................................................................11
Latticeandbase............................................................................................................................11
SystemOperation...........................................................................................................................13
TurningtheSystemOn..................................................................................................................13
TurningtheSystemOff..................................................................................................................13
Verifyingsystemoperation.............................................................................................................13
Fusereplacement.........................................................................................................................14
Solvingproblems............................................................................................................................15
3MServicephonenumbers...........................................................................................................16
Warranty.........................................................................................................................................17
Copyright©2008.3M.Allrightsreserved.
i
Contents
ii
Copyright©2008,3M.Allrightsreserved.
Introduction
Thegloballeaderinlibrarysystemsproducts
WelcometothegroupoflibrariesusingCheckpointEMdetectionsystemstoprotectcollectionsandimprovelibraryservice.
Thepurposeofthismanualistohelplibrarydirectorsandsupervisorystaffunderstandthedetectionsystemandprovide
ideasoncommunicatingsystemoperationandfunctiontostaffandlibraryusers.
Byincorporatingthismanual’srecommendationswithyourownpoliciesandprocedures,youcanachieveahighlevelof
collectionsecurity.Supervisorsshouldacquaintthemselveswiththecontentsofthismanualanduseittoteachlibrarystaff.
Keepitreadilyaccessible.Donotfileitaway.Itisintendedtobeareadyreferencesource.
Your3Mservicerepresentativewillconductin-servicetrainingthatwillincludeanexplanationofthecontentsofthismanual.
Oncetrainingiscompleted,itistheresponsibilityofthedirector—delegatedthroughsupervisors—totrainlibrarystaffand
ensurethatlibrarypoliciesandproceduresarefollowedwhenworkingwiththesystem.Ifthismanualdoesnotprovideall
requiredinformation,pleasecontactyourlocal3Msalesrepresentative.
Whatthismeanstoyou
Fromthebest-trainedfieldserviceorganizationtoourtechnicalservicegroupandcustomersupportstaff,wearecommitted
toprovidingyouwiththesupportyourequiretohelpensureyoursatisfaction.
Thesystemhasbeendesignedtodetecttheunauthorizedremovalofmaterialsconcealedwithinbookbags,briefcases,or
underclothing.Whilea100%electronicnetdoesnotexist,thesystemprovideseffectiveprotectionandsignificantreduction
inthelossoftypicallibrarymaterials.
Withalittleattentionandcare,yoursystemshouldprovideyouwithmanyyearsofserviceandhelptoprotectyourlibrary
againstlosses.Callourtoll-free800numberanytimeofthedayornightforservice,toordersupplies,ortoleavemessages
foryoursalesrepresentativeat1-800-328-0067.
Copyright©2008.3M.Allrightsreserved.
1
Introduction
2
Copyright©2008.3M.Allrightsreserved.
Trainingyourstaff
Akeyelementofanymedialosspreventioneffortisasuccessfulstafftrainingprogram.Y oursystemwillbemuchmore
effectivewiththeactivecooperationandparticipationofyourentirelibrarystaff.Werecommendthatyouperiodically
conductformaltrainingsessions,includingthefollowingelementstoensureitssuccess:
•Reviewingtheowner’smanual
•Practicetaggingmaterialswithstrips.
•Reviewingyourlibrary’ssecuritypolicies
•Reviewinghowtorespondwhenthealarmsounds
•Usingthesystemalarmlog
•Addressingpatronconcerns
Owner’smanual
ThismanualcontainstheinformationnecessarytooperateyourCheckpointEMDetectionSystem,aswellassupplemental
informationonhandlingalarms,orderingsupplies,andtrainingyourstaff.Italsocontainsimportantinformationabout
securitystripsandcirculationaccessories.
Librarypersonnelshouldbefamiliarwiththemanualandwheretolocateitsotheycanrefertoitwhennecessary.
Hands-onpractice
Afterreviewingthismanual,yourstaffwillbenefitfromactualhands-onexperiencewiththedetectionsystemproductsthey
areexpectedtouse.Wesuggestyoustartbydemonstratingthepropertechniquesforapplyingsecuritystripstoitems.
Youmaywishtoconducttheactualpracticeasfollows:
1.Makesurethatalltheothersecuritysystemaccessoriesareinstalledandfunctional.
2.Leteachstaffmemberpracticeinstallingstripsandmarkersonlibraryitems.
3.Leteachstaffmemberpracticesensitizinganddesensitizingmaterials.
Note:Foradditionalinformationoninstallingstripsandmarkers,refertotheAccessoriesandStripsUser’sGuide
(78-8129-3502-7).
Copyright©2008.3M.Allrightsreserved.
3
Trainingyourstaff
Reviewofyourlibrary’ssecuritypolicies
Beforepracticinghowtorespondtoalarms,staffshouldbefamiliarwiththelibrary’ssecuritypoliciesastheyrelatetotheftof
materials.Tohelpstaffstayinformedofsecuritymeasures,yourpolicyshouldbeinwritingandkeptwithyourtrainingkit
alongwithanyotherproceduresyoufollow.
Itisparticularlyimportantforstaffmemberstoknowwhatproceduresthelibraryfollowswhentheftissuspectedorwhenit
isnecessarytocontactalocallawenforcementagency.
Acriticalphaseofstafftrainingconcernstheproperstepstotakewhenthesecuritysystemalarmsounds.Thevalueoftact
andcourtesywhenhandlingthisdelicatesituationcannotbeoveremphasized.Yourstaffmembersshouldreceiveasmuch
preparationaspossibletomakethemfeelcomfortable.Withthepropertraining,yourstaffwillbemorelikelytoeffectively
dealwithpatronswhoactivatethealarm.
Whattodowhenthealarmsounds
Thefollowingstepsaresuggestedproceduresonly.Werecommendthatallstaffdevelopacompleteunderstandingofthe
library’spoliciesandfollowthemasdirected.Theresponseshouldbeconsistentforallpatronscaughtinanalarm.Itisalso
importantthatstaffbecomefamiliarwithstateandlocallawsgoverningpatrons’rightsandresponsibilities.
RespondingtoAlarms
Respondingtoalarmsisasensitivesituationbutcanbehandledconfidentlyandeffectivelyaslongasyourlibraryhas
establishedproceduresandyourstaffmembersarefullytrainedinfollowingthem.
First,don’tpanic.Remaincalmandcourteous.Youcan’tbepositivethatthepersonwhotriggeredthealarmisstealing.Never
accuseanyoneoftheftbyword,byfacialexpression,orbytoneofvoice.Thealarmmayhavebeentriggeredaccidentally,
soalwaysrespondinapositive,non-threateningmanner.
AlarmScenario1
Thelibrarystaffdoesnotdesensitizeataggeditemwhencheckingoutthepatron’ smaterials,orthepatronaccidentally
removesmarkedmaterialsfromthelibrary.
Afteraskingthepatrontoreturntothecounter,atypicalresponsemightbe,"Excuseme,didIforgettocheckoutoneofyour
items?"or"Didyouperhapspickuponeofthelibrary’sbookswithyourownthings?”Thesearecourteousquestions,and
theydon’taccusethepatronoftheft.Besuretosmileandaskthequestionsinafriendly,non-threateningmanner.
Processanddesensitizeallitemsagain.Ifyoudiscoveranitemthathasn’tbeenproperlycheckedout,neveraccusethepatron
ofstealing.Simplyactasiftheerrorwasanoversight—itmorethanlikelywas.Ifthepatroncausesthealarmtosoundagain,
followthepolicythatyourlibraryhasestablishedforpossibletheftofmaterials.
AlarmScenario2
Apatrondenieshavinganylibrarymaterialsorrunsoutofthelibraryaftersoundingthealarm.
Followyourlibrary’spolicyfortheft.
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Copyright©2008.3M.Allrightsreserved.
Trainingyourstaff
Unwantedalarms
Yourdetectionsystemisunlikelytoexperiencefalsealarms.Occasionallyyoursystemmayalarmandyourstaffmayfindthat
thepatrondoesnothaveunauthorizedlibrarymaterials.Falsealarmsmaybecausedbyactivestripsonitemscarriedinto
thelibrarysuchasbooksfromanotherlibrary.
Falsealarmsaregenerallyinfrequentandwillvarydependingonthepatronsandtheproximityofyourlibrarytofacilities
thatarereleasingitemscontainingsecuritystrips.Becauseitisnotpossibletodistinguishbetweenfalsealarmsandalarms
withpotentialitemloss,allresponsestoalarmsmustbeconsistentandfollowyourmanagementpolicies.Ifpatronsseeno
responsetoalarms,thesystembecomeslesseffective.Whenyoudecidethatasecuritystriponanitemfromoutsideyour
librarycausedanalarm,followthesesteps:
1.Explaintheproblemtothepatron.
2.Verifythatallofthepatron’ slibrarymaterialsareproperlycheckedout.
3.Allowthepatrontoexitthelibrary.
Manypatronswilllearnfromtheexperienceandwillnotcarryitemsthatmaycausealarmsintothelibrary.
Alarmlog
Thealarmlogisusedtokeeparecordofdetailsinvolvingalarmsthatoccur.SeetheDetectionSystemAlarmLog.Foreach
alarm,recordtheinformationonthelog.Keepingthislogup-to-dateprovidesakeytoolformonitoringsystemactivity.An
up-to-datealarmlogprovidesusefulinformationforlibrarymanagementandyour3Mservicerepresentative.
Detectionsystemalarmlog
Alarm
DateTime
Patron
Count
ReportedBy
*Alarm
Reason
(1,…5)
$Valueof
Recovered
Materials
Descriptionof
RecoveredMaterials
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Trainingyourstaff
*Alarmreason:
1.Test
2.Uponentering
3.Failuretoun-secure
4.Undetermined
5.Realalarm
6
Copyright©2008.3M.Allrightsreserved.
HowtheSystemWorks
YourCheckpointEMDetectionsystemconsistsofseveralcomponents,whichincludesecuritystrips,circulationaccessories,
andthedetectionsystem.
Thekeytotheeffectivenessofyoursystemisprotectingyourmaterialswithsecuritystrips.Onlywhenmaterialsareprotected
canyourdetectionsystemdetectsomeonetryingtoleaveyourlibrarywithoutproperlycheckingoutitems.
Theprimaryzoneofdetectionisareaswherepatronstypicallycarryitems.Theelectroniccoverageinthisareaisnot100%,
anditwillvarywiththeoptionsyouhaveandthetypeofsecuritystrips/markersyouuse.However,therateofdetectionis
effectivetodeterthelossofprotectedmaterials.
Checkingoutmaterialsisaccomplishedusingdesensitizersto“turnoff”thestripswhilere-sensitizersareusedto“turnon”the
stripswhenmaterialsarereturnedtothelibrary .Thisallowsforfullcirculationofalllibrarymaterials.
TheCheckpointdetectionsystemsaredesignedtodetectsensitizedsecuritystripsandthensoundanalarm,thuspreventing
unauthorizedremovaloflibrarymaterials.
Itisthissimple:
•Markthematerials.
•Circulatethematerialsusingdesensitizersandre-sensitizers.
•Listenforthedetectionsystemalarmtosoundwhenunauthorizedremovalofmaterialsoccurs.Itisalsoimportantto
watchforsuspiciousactionssuchasholdingmaterialsabovetheheadormovingitemsaroundthelatticeswhenpassing
throughthedetectionsystem.
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HowtheSystemWorks
8
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SystemConfigurations
Figure1Model501single-corridorsystemandModel502dual-corridordetectionsystems.
Construction
Thedetectionsystemhasthedurabilitytowithstandtypicallibrarytraffic.Bothsingle-anddual-corridorsystemscanbe
installedwithathresholdorburiedcable,oronabaseplate.
Copyright©2008.3M.Allrightsreserved.
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SystemConfigurations
Powerrequirements
Adedicatedpowerlineisrecommendedbutnotrequired.
Voltage
Amperes
100/120VAC50or60Hz220/240VAC50or60Hz
1.8A@100/120V AC1.0A@220/240V AC
WARNING
Toreducetherisksassociatedwithhazardousvoltage:
•Donotusetheproductifthecase,covers,orpowercordaredamaged.
•Donotattempttomodify,service,orrepair—nouserserviceablepartsinside—contact3MServiceforrepair.
Detectionzone
Theprimaryzoneofdetectionisinareaswherepatronstypicallycarryitems.Theelectroniccoverageinthiszoneisnot
100%,however,therateofdetectioniseffectivetodeterthelossofprotectedmaterials.Itisimportanttowatchforsuspicious
actionssuchasholdingmaterialsaboveoroutsidethelatticeswhenpassingthroughthesystem.
Indicators
TypeDescription
PowerindicatorGreenLEDontheelectronicsenclosureindicatespoweron.
SlaveindicatorYellowLEDontheelectronicsenclosureindicatesthat2controllersareconnected.
Latticealarmlights
Audiblealarm
IndicatesanAlarm.
Alarmoutputs
Visual
Audio
Visualalarmindicatorlightsarelocatedontopofeachlattice.Ifthelightsareon,analarmconditionhas
occurred.
Anaudiblealarmspeakerismountedoneachlattice.Alarmvolumecanbeadjustedbyatechnician.
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Copyright©2008.3M.Allrightsreserved.
CleaningInstructions
Latticeandbase
Turnoffthedetectionsystempriortousingliquidcleaners.Usetowelsorsoftclothsdampenedwithacommonhousehold
grease-cuttingliquidcleanertoremovedirtandgreasybuildup.Cleanmonthlytoretainthebestequipmentappearance.
Copyright©2008.3M.Allrightsreserved.
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CleaningInstructions
12
Copyright©2008.3M.Allrightsreserved.
SystemOperation
TurningtheSystemOn
Followthesestepstoturnthesystemon:
1.Ensurethatthepowercordisconnectedtoapoweroutlet.
2.Allow15secondsforthesystemtowarmup.
TurningtheSystemOff
Removepowerfromthesystembyoneofthefollowingmethods:
•DisconnecttheACpowercordfromthepoweroutlet.
•SetthefacilitycircuitbreakerforthesystemtotheOffposition.
Verifyingsystemoperation
Inspectyoursystemdailyforproperoperation.T overifysystemoperation,walkthroughthesystemcorridornormallywith
asecuredlibraryitem.Thisshouldresultinanaudiblealarmandaflashingalarmlightatthetopofthelattices.Thereis
noneedforrepetitivewalk-throughtesting.
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SystemOperation
Fusereplacement
Thefusesarelocatedonthesideabovethepowercordoftheelectronicsenclosure.
1.Disconnectthepowercordfromthepowersource.
2.Usingasmallflat-bladescrewdriver,removethefuseholder.
3.Replacethefailedfuseswitha5A250V5mmx20mmglassfuse.
4.Reinstallthefuseholder,andconnectthepowercordtothepowersource.
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Copyright©2008.3M.Allrightsreserved.
Solvingproblems
Problem
Noalarm,nogreenpower
indicatorontheelectronics
enclosure.
Noalarm,powerindicatoron.
Unwantedalarms.
Reducedcoverage,noalarm.
Alarmintermittentwithno
trafficincorridor.
Cause
Nopoweratreceptacle.Resetfacilitycircuitbreaker.
Powercorddisconnectedatreceptacle.Plugpowercordintoreceptacle.
Systemfuseopen.Replacefuseintheelectronicsenclosure.
Systemfailure.Placeaservicecall.
Processorrequiresreset.Turnthesystemoff,wait5seconds,then
Stripsinbookdesensitizedormissing.Resensitizebooks,orinstallasecuritystrip
Metalobjectstooclosetolattice.
Systemfailure.Placeaservicecall.
Protectedmaterialfromanotherlibraryora
retailstore.
Failuretodesensitizestripsproperly.Checkdesensitizingprocessandtraining.
Miscellaneousmetallicobjects.
Systemfailure.Placeaservicecall.
Metalobjectstooclosetolattice.
Electricalinterference.Removepossiblesourcesofelectrical
Incompletewalk-throughtest.Testthesystembywalkingcompletely
Booksnotproperlyresensitized.Resensitizebook,checksensitizingmethod
Systemfailure.Placeaservicecall.
Metalobjectstooclosetoalattice.Moveallmetalobjectstoaminimumof36
Markedbookorstripstooclosetolattice.Movethemarkedbookstoaminimumof
Electricalinterference.Eliminatesourceofinterference.
Systemfailure.Placeaservicecall.
Action
Seefusereplacementprocedure.
turntheswitchon.
inthebook.
Moveallmetaltominimumdistanceof36
inchesfromthelattices.
Identifymaterialthatcausedthealarm.
Infrequentunwantedalarmsarepossible
fromsomemetalobjects.
Moveallmetaltominimumdistanceof36
inchesfromthelattices.
interferencesuchascomputers,copiers,
TVs,electronicdevices,orenergy
managementsystems.
throughthecorridor.
andstafftraining.
inchesfromthelattice.
36inchesfromthelattice.
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Solvingproblems
3MServicephonenumbers
Forquestionsregardingyoursystem,calloneofthefollowingnumbers.
IntheUnitedStatesInCanadaInothercountries
1-800-328-0067
English1-800-268-6235
Français1-800-567-3193
Callyourlocal3Moffice.
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Warranty
Effective12-12-05
OneY earLibrarySystemsProductPerformanceGuarantee:SubjecttotheLimitationofLiabilitybelow,3Mguaranteesyour
satisfactionwiththeperformanceofany3MLibrarySystemProductfor12monthsfromthedateofinstallationprovidedthat
a)youaretheoriginalpurchaser:b)youhaveexecutedaone(1)year3MServiceAgreementformaintenanceoftheLibrary
Systemproduct;andc)theproducthasnotbeensubjectedtoabuse,misuse,accidentorneglect.Performancemeansthe
productmeets3Mpublishedproductspecifications.IfyouarenotcompletelysatisfiedwiththeperformanceofyourLibrary
SystemProduct,youmayreturntheLibrarySystemproductforapromptrefund.3Mwillpayallreasonablede-installation
andshippingchargestoreturntheproductto3M.Notethatallclaimsunderthisguaranteemustbesubmittedto3Mwithin12
monthsfromthedateofinstallationofthe3MLibrarySystemsProduct.Failuretosubmitaclaimwithinthistimeframewill
invalidatethisguarantee.IMPORTANT:Consumablesandnon-3MbrandedproductsareexcludedfromthisGuarantee.
WarrantyandLimitedRemedyforNon-SoftwareLibrarySystemsProductsNotCoveredbyPerformanceGuarantee:
Unlessstatedotherwisein3Mproductliteratureorpackaging,3Mwarrantsthateach3MLibrarySystemsProductmeetsthe
applicablespecificationsforaperiodofninety(90)daysfromthedateofshipment(or,inthecaseofhardwareinstalledby
3M,fromthedateofinstallation).Anywarrantiesrelatedto3Msoftwarearecontainedinseparate3Msoftwarelicenses.
Consumablesandnon-3MbrandedproductsareexcludedfromthisWarrantyandLimitedRemedy.
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INCLUDING,BUTNOTLIMITEDTO,ANYIMPLIEDW ARRANTYORCONDITIONOFMERCHANT ABILITY
ORFITNESSFORAP ARTICULARPURPOSEORANYIMPLIEDW ARRANTYORCONDITIONARISINGOUT
OFACOURSEOFDEALING,CUSTOMORUSAGEOFTRADE.Youareresponsiblefordeterminingwhetherthe3M
productisfitforaparticularpurposeandsuitableforyourapplication.Ifthe3Mproductisdefectivewithinthewarranty
periodandprovidedthata)theproducthasnotbeensubjectedtoabuse,misuse,accidentorneglectandb)youhavenotified
3Mwithinthirty(30)daysafterthedefectwasdiscovered,yourexclusiveremedyand3M’sandseller’ssoleobligationwill
be,at3M’soption,toreplaceorrepairthedefective3Mproduct.
LimitationofLiability:EXCEPTWHEREPROHIBITEDBYLAW,3MANDSELLERWILLNOTBELIABLE
FORANYLOSSORDAMAGEARISINGFROM3MLIBRARYSYSTEMs,WHETHERDIRECT,INDIRECT,
SPECIAL,INCIDENTALORCONSEQUENTIAL,REGARDLESSOFTHELEGALTHEORYASSERTED,
INCLUDINGWARRANTY ,CONTRACT,NEGLIGENCEORSTRICTLIABILITY.
GuaranteeandWarrantyClaims:Forguaranteeandwarrantyclaims,andforservice,contactourservicerepresentatives
at1-800-328-0067
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