OfficeConnect ADSL Wireless 11g
Firewall Router
User Guide
3CRWE754G72-A 3CRWE754G72-B WL-540A WL-540B
http://www.3com.com/
Part No. DUA-0075-4AAA01
Rev. 01
Published January 2004
3Com Corporation
350 Campus Drive,
Marlborough, MA
USA 01752-3064
Copyright © 2004, 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation.
3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change.
3Com Corporation provides this documentation without warranty, term, or condition of any kind, either implied or expressed, including, but not limited to, the implied warranties, terms or conditions of merchantability, satisfactory quality, and fitness for a particular purpose. 3Com may make improvements or changes in the product(s) and/or the program(s) described in this documentation at any time.
If there is any software on removable media described in this documentation, it is furnished under a license agreement included with the product as a separate document, in the hard copy documentation, or on the removable media in a directory file named LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy, please contact 3Com and a copy will be provided to you.
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If you are a United States government agency, then this documentation and the software described herein are provided to you subject to the following:
All technical data and computer software are commercial in nature and developed solely at private expense. Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995) or as a “commercial item” as defined in FAR 2.101(a) and as such is provided with only such rights as are provided in 3Com’s standard commercial license for the Software. Technical data is provided with limited rights only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987), whichever is applicable. You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in, or delivered to you in conjunction with, this User Guide.
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3Com products do not contain any hazardous or ozone-depleting material.
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CONTENTS
ABOUT THIS GUIDE
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Naming Convention |
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Conventions |
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Feedback about this User Guide |
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Related Documentation |
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1 INTRODUCING THE ROUTER |
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OfficeConnect ADSL Wireless11g Firewall Router |
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Router Advantages |
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Package Contents |
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Minimum System and Component Requirements |
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Front Panel |
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Rear Panel 15 |
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2 HARDWARE INSTALLATION |
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Introduction |
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Safety Information |
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Positioning the Router |
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Using the Rubber Feet |
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Powering Up the Router |
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Connecting the Router |
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3 SETTING UP YOUR COMPUTERS |
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Obtaining an IP Address Automatically |
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Windows 2000 |
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Windows XP |
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Windows 95/98/ME |
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Macintosh |
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Disabling PPPoE and PPTP Client Software 26 |
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Disabling Web Proxy |
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4 RUNNING THE SETUP WIZARD
Accessing the Wizard 27
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DSL Settings |
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Summary |
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5 ROUTER CONFIGURATION
Navigating Through the Router Configuration Pages 35
Main Menu |
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Status Screen |
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Status |
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LAN Setup |
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LAN Settings |
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DHCP Clients List |
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Wireless |
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Configuring Wireless |
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Encryption |
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Disabled |
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WPA-PSK (no server) |
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128-bit WEP |
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64-bit WEP |
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WPA (with RADIUS Server) |
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Internet Settings |
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Connection Type |
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PPPoE |
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PPPoA |
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Bridged Mode for Single PC |
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Routing Mode over ATM |
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DNS |
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Routing |
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Static Routes |
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RIP Parameters |
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Routing Table |
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Firewall |
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Special Applications |
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Virtual Servers |
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Client IP Filters |
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Access Control |
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URL Blocking |
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Schedule Rule |
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MAC Address Filtering |
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DMZ |
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Advanced |
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SNMP |
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SNMP Community |
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SNMP Trap |
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System Tools |
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Restart Router |
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Reset to Factory Default |
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Backup/Restore Settings |
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Upgrade |
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Admin Password 67 |
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Time and Time Zone |
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Status and Logs |
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ADSL Status |
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Logs |
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TROUBLESHOOTING |
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Basic Connection Checks |
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Browsing to the Router Configuration Screens 71 |
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Connecting to the Internet |
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Forgotten Password and Reset to Factory Defaults 72 |
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Wireless Networking 73 |
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Recovering from Corrupted Software 74 |
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Frequently Asked Questions |
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A |
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IP ADDRESSING |
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The Internet Protocol Suite |
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Managing the Router over the Network 77 IP Addresses and Subnet Masks 77
How does a Device Obtain an IP Address and Subnet Mask? 79
DHCP Addressing |
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Static Addressing |
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Auto-IP Addressing |
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B TECHNICAL SPECIFICATIONS
OfficeConnect ADSL Wireless 11g Firewall Router 81
Standards 82
CSAFETY INFORMATION
DEND USER SOFTWARE LICENSE AGREEMENT
D OBTAINING SUPPORT FOR YOUR PRODUCT
Register Your Product to Gain Service Benefits 91
Purchase Value-Added Services |
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Troubleshoot Online 91 |
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Access Software Downloads |
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Contact Us 92 |
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Telephone Technical Support and Repair 92
GLOSSARY
INDEX
REGULATORY NOTICES FOR THE OFFICECONNECT ADSL
WIRELESS 11G FIREWALL ROUTER
This guide describes how to install and configure the OfficeConnect ADSL
Wireless 11g Firewall Router (3CRWE754G72-A/B).
This guide is intended for use by those responsible for installing and setting up network equipment; consequently, it assumes a basic working knowledge of LANs (Local Area Networks) and Internet Routers.
If a release note is shipped with the ADSL 11g Wireless Router and contains information that differs from the information in this guide, follow the information in the release note.
Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format (PDF) on the 3Com World Wide Web site:
http://www.3com.com
Category 3 and Category 5 Twisted Pair Cables are referred to as Twisted
Pair Cables throughout this guide.
8 ABOUT THIS GUIDE
Conventions |
Table 1 and Table 2 list conventions that are used throughout this guide. |
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Table 1 |
Notice Icons |
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Icon |
Notice Type |
Description |
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Information note Information that describes important features or |
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instructions. |
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Caution |
Information that alerts you to potential loss of data or |
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potential damage to an application, system, or device. |
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Warning |
Information that alerts you to potential personal |
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injury. |
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Table 2 |
Text Conventions |
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Convention |
Description |
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The words “enter” |
When you see the word “enter” in this guide, you must type |
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and “type” |
something, and then press Return or Enter. Do not press |
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Return or Enter when an instruction simply says “type.” |
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Keyboard key names |
If you must press two or more keys simultaneously, the key |
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names are linked with a plus sign (+). Example: |
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Press Ctrl+Alt+Del |
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Words in italics |
Italics are used to: |
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■ Emphasize a point. |
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■ Denote a new term at the place where it is defined in the |
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text. |
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■ Identify menu names, menu commands, and software |
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button names. Examples: |
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From the Help menu, select Contents. |
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Click OK. |
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Feedback about this Your suggestions are very important to us. They will help make our User Guide documentation more useful to you. Please e-mail comments about this
document to 3Com at: pddtechpubs_comments@3com.com
Please include the following information when commenting:
■Document title
■Document part number (on the title page)
■Page number (if appropriate)
Conventions 9
Example:
■OfficeConnect ADSL Wireless 11g Firewall Router User Guide
■Part Number DUA0075-4AAA01
■Page 24
Do not use this e-mail address for technical support questions. For information about contacting Technical Support, please refer to the Support and Safety Information sheet.
Related In addition to this guide, each Router document set includes one Documentation Installation Guide. This guide contains the instructions you need to install
and configure your Router.
10 ABOUT THIS GUIDE
1 |
INTRODUCING THE ROUTER |
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Welcome to the world of networking with 3Com®. In the modern |
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business environment, communication and sharing information is crucial. |
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Computer networks have proved to be one of the fastest modes of |
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communication but, until recently, only large businesses could afford the |
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networking advantage. |
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OfficeConnect ADSL |
The OfficeConnect ADSL Wireless11g Firewall Router is designed to |
Wireless11g |
provide a cost-effective means of sharing a single broadband Internet |
Firewall Router |
connection amongst several wired and wireless computers. The Router |
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also provides protection in the form of an electronic “firewall” preventing |
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anyone outside of your network from seeing your files or damaging your |
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computers. The Router can also prevent your users from accessing Web |
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sites which you find unsuitable. |
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Figure 1 shows an example network without a Router. In this network, |
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only one computer is connected to the Internet. This computer must |
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always be powered on for the other computers on the network to access |
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the Internet. |
12 CHAPTER 1: INTRODUCING THE ROUTER
Figure 1 Example Network Without a Gateway
When you use the Router in your network (Figure 2), it becomes your connection to the Internet. Connections can be made directly to the Router, or to an OfficeConnect Switch or Hub, expanding the number of computers you can have in your network.
Figure 2 Example Network Using a Wireless DSL Router
Router Advantages |
13 |
Router Advantages The advantages of the Router include:
■Shared Internet connection for both wired and wireless computers
■High speed 802.11g wireless networking
■No need for a dedicated, “always on” computer serving as your Internet connection
■Cross-platform operation for compatibility with Windows, Unix and Macintosh computers
■Easy-to-use, Web-based setup and configuration
■Provides centralization of all network address settings (DHCP)
■Acts as a Virtual server to enable remote access to Web, FTP, and other services on your network
■Security — Firewall protection against Internet hacker attacks and encryption to protect wireless network traffic
■One OfficeConnect ADSL Wireless11g Firewall Router
■One power adapter for use with the Router
■Four rubber feet
■One Telephone Cable
■One CD-ROM containing this User Guide
■Installation Guide
■One Support and Safety Information Sheet
■One Warranty Flyer
If any of these items are missing or damaged, please contact your retailer.
14 CHAPTER 1: INTRODUCING THE ROUTER
Minimum System
and Component
Requirements
Your Router requires that the computer(s) and components in your network be configured with at least the following:
■A computer with an operating system that supports TCP/IP networking protocols (for example Windows 95/98/NT/Me/2000/XP, Unix, Mac OS 8.5 or higher).
■An Ethernet 10Mbps or 10/100 Mbps NIC for each computer to be connected to the four-port switch on your Router.
■An 802.11b or 802.11g wireless NIC.
■An active ADSL subscription and connection.
■A Web browser that supports JavaScript, such as Netscape 4.7 or higher, Internet Explorer 5.0 or higher, or Mozilla 1.2.1 or higher.
Front Panel |
The front panel of the Router contains a series of indicator lights (LEDs) |
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that help describe the state of various networking and connection |
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operations. |
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Figure 3 Router - Front Panel |
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DSL |
LAN Status |
3CRWE754G72-A |
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Power SYNC Online WLAN |
1 2 3 4 |
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Green = Link, Flash = Activity |
OfficeConnect ADSL Wireless 11g Firewall Router |
1Power LED
Green
Indicates that the Router is powered on.
2DSL Sync LED
Green
If the LED is on it indicates that DSL connection is present. This LED’s flashes during configuration at power up.
3DSL Online LED
Green
Rear Panel 15
If this LED illuminates successful Username/Password has been authenticated with your ISP.
4Wireless LAN (WLAN) Status LED
Green
If the LED is on it indicates that wireless networking is enabled. If the LED is flashing, the link is OK and data is being transmitted or received. If the LED is off, the Wireless LAN has been disabled in the Router, or there is a problem. Refer to Chapter 6 “Troubleshooting”.
5Four LAN Status LEDs
Green (100Mbps link / 10Mbps link)
If the LED is on, the link between the port and the next piece of network equipment is OK. If the LED is flashing, the link is OK and data is being transmitted or received. If the LED is off, nothing is connected, or the connected device is switched off, or there is a problem with the connection (refer to Chapter 6 “Troubleshooting”). The port will automatically adjust to the correct speed and duplex.
Rear Panel |
The rear panel (Figure 4) of the Router contains four LAN ports, one ADSL |
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port, a reset button, and a power adapter socket. |
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Figure 4 Router - Rear Panel |
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12 VDC |
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1A MAX |
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LAN |
RESET |
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ADSL |
6Wireless Antennae
The antennae on the product should be placed in a ‘V’ position when initially installed.
CAUTION: Do not force the antennae beyond their mechanical stops.
Rotating the antennae further may cause damage.
7Ethernet Ports
Using suitable RJ45 cables, you can connect your Router to a computer, or to any other piece of equipment that has an Ethernet connection (for
16 CHAPTER 1: INTRODUCING THE ROUTER
example, a hub or a switch). These ports have an automatic MDI/MDIX feature, which means either straight-through or a crossover cable can be used.
8Reset Button
If you want to reset your Router to factory default settings, and cannot access the web management interface (for example, due to a lost password), then you may use this button. Refer to “Forgotten Password and Reset to Factory Defaults” on page 72 for further details.
9Power Adapter Socket
Only use the power adapter that is supplied with this Router. Do not use any other adapter.
10ADSL Port
Using the RJ11 cable provided, you should connect your Router to the telephone socket via a splitter.
2 |
HARDWARE INSTALLATION |
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Introduction |
This chapter will guide you through a basic installation of the Router, |
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including: |
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■ Connecting the Router to the Internet. |
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■ Connecting the Router to your network. |
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■ Setting up your computers for networking with the Router. |
Safety Information |
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WARNING: Please read the “Safety Information” section in Appendix C |
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before you start. |
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VORSICHT: Bitte lesen Sie den Abschnitt “Wichtige Sicherheitshinweise” |
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sorgfältig durch, bevor Sie das Gerät einschalten. |
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AVERTISSEMENT: Veuillez lire attentivement la section “Consignes |
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importantes de sécurité” avant de mettre en route. |
Positioning the
Router
You should place the Router in a location that:
■is conveniently located for connection to the telephone socket.
■is centrally located to the wireless computers that will connect to the Router. A suitable location might be on top of a high shelf or similar furniture to optimize wireless connections to computers in both horizontal and vertical directions, allowing wider coverage.
■allows convenient connection to the computers that will be connected to the four LAN ports on the rear panel, if desired.
■allows easy viewing of the front panel LED indicator lights, and access to the rear panel connectors, if necessary.
18 CHAPTER 2: HARDWARE INSTALLATION
When positioning your Router, ensure:
■It is out of direct sunlight and away from sources of heat.
■Cabling is away from power lines, fluorescent lighting fixtures, and sources of electrical noise such as radios, transmitters and broadband amplifiers.
■Water or moisture cannot enter the case of the unit.
■Air flow around the unit and through the vents in the side of the case is not restricted. 3Com recommends you provide a minimum of
25 mm (1 in.) clearance.
Using the Rubber Use the four self-adhesive rubber feet to prevent your Router from Feet moving around on your desk or when stacking with flat top units. Only
stick the feet to the marked areas at each corner of the underside of your Router.
Powering Up the |
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To power up the Router: |
Router |
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Plug the power adapter into the power adapter socket located on the |
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back panel of the Router. |
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Plug the power adapter into a standard electrical wall socket. |
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Connecting the |
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The first step for installing your Router is to physically connect it to the |
Router |
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telephone socket and then connect it to a computer in order to be able to |
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access the Internet. See Figure 5: |
Connecting the Router |
19 |
Figure 5 Connecting the Gateway
Power
Supply Unit
Internet
ADSL 11g Wireless Router
Wireless
Users
Your PC
3Run the provided telephone cable from the wall jack providing ADSL service to the ADSL port on your ADSL Router. When inserting an ADSL RJ-11 plug, be sure the tab on the plug clicks into position to ensure that it is properly seated. If you are using splitterless ADSL service, add low-pass filters between the ADSL wall jack and your telephones. (These filters pass voice signals through but filter data signals out.)
Either:
If you are using a full-rate (G.dmt) connection, your service provider will attach the outside ADSL line to a data/voice splitter. In this case you can connect your phones and computer directly to the splitter as shown below (Figure 6):
20 CHAPTER 2: HARDWARE INSTALLATION
Figure 6 Installing with a splitter
or
If you are using a splitterless (G.lite) connection, then your service provider will attach the outside ADSL line directly to your phone system.In this case you can connect your phones and computer directly to the incoming ADSL line, but you will have to add low-pass filters to your phones as shown below (Figure 7):
Connecting the Router |
21 |
Figure 7 Installing without a splitter
You have now completed the hardware installation of your Router. Next you need to set up your computers so that they can make use of the Router to communicate with the Internet.
3Com recommends that you perform the initial Router configuration from a computer that is directly connected to one of the LAN ports.
If you configure the Router from a wireless computer, note that you may lose contact with the Router if you change the wireless configuration.
To communicate wirelessly with your Router, your wireless NIC should be set as follows:
■Encryption — none
■SSID — 3Com
■Channel — 11
22 CHAPTER 2: HARDWARE INSTALLATION
3 |
SETTING UP YOUR COMPUTERS |
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The Router has the ability to dynamically allocate network addresses to the computers on your network, using DHCP. However, your computers need to be configured correctly for this to take place. To change the configuration of your computers to allow this, follow the instructions in this chapter.
Obtaining an IP
Address
Automatically
1From the Windows Start Menu, select Settings > Control Panel.
2Double click on Network and Dial-Up Connections.
3Double click on Local Area Connection.
4Click on Properties.
5A screen similar to Figure 8 should be displayed. Select Internet Protocol TCP/IP and click on Properties.
24 CHAPTER 3: SETTING UP YOUR COMPUTERS
Figure 8 Local Area Properties Screen
6Ensure that the options Obtain an IP Address automatically, and Obtain DNS server address automatically are both selected as shown in Figure 9. Click OK.
Figure 9 Internet Protocol (TCP/IP) Properties Screen
7 Restart your computer.
Obtaining an IP Address Automatically |
25 |
1From the Windows Start menu, select Control Panel.
2Click on Network and Internet Connections.
3Click on the Network Connections icon.
4Double click on LAN or High Speed Connection icon. A screen titled Local Area Connection Status will appear.
5Select Internet Protocol TCP/IP and click on Properties.
6Ensure that the options Obtain an IP Address automatically, and Obtain DNS servers automatically are both selected. Click OK.
7Restart your computer.
1From the Windows Start Menu, select Settings > Control Panel.
2Double click on Network. Select the TCP/IP item for your network card and click on Properties.
3In the TCP/IP dialog, select the IP Address tab, and ensure that Obtain IP address automatically is selected. Click OK.
1From the desktop, select Apple Menu, Control Panels, and TCP/IP.
2In the TCP/IP control panel, set Connect Via: to “Ethernet”.
3In the TCP/IP control panel, set Configure: to “Using DHCP Server.”
4Close the TCP/IP dialog box, and save your changes.
5Restart your computer.
26 CHAPTER 3: SETTING UP YOUR COMPUTERS
Disabling PPPoE If you have PPPoE client software installed on your computer, you will and PPTP Client need to disable it. To do this:
Software
1From the Windows Start menu, select Settings > Control Panel.
2Double click on Internet Options.
3Select the Connections Tab. A screen similar to Figure 10 should be displayed.
4Select the Never Dial a Connection option.
Figure 10 Internet Properties Screen
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You may wish to remove the PPPoE client software from your computer |
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to free resources, as it is not required for use with the Router. |
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Disabling Web |
Ensure that you do not have a web proxy enabled on your computer. |
Proxy |
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Go to the Control Panel and click on Internet Options. Select the Connections tab and click LAN Settings at the bottom. Make sure that the Use Proxy Server option is unchecked.
4 |
RUNNING THE SETUP WIZARD |
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Accessing the |
The Router setup program is Web-based, which means that it is accessed |
Wizard |
through your Web browser (Netscape Navigator 4.7 or higher, Internet |
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Explorer 5.0 or higher, or Mozilla 1.2.1 or higher). |
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To use the Setup Wizard: |
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Ensure that you have at least one computer connected to the Gateway. |
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Refer to Chapter 2 for details on how to do this. |
2 |
Launch your Web browser on the computer. |
3 |
Enter the following URL in the location or address field of your browser: |
|
http://192.168.1.1 (Figure 11). The Login screen displays. |
Figure 11 Web Browser Location Field (Factory Default)
4To log in as an administrator, enter the password (the default password is admin) in the Password field and click Log in (Figure 12).
28 CHAPTER 4: RUNNING THE SETUP WIZARD
Figure 12 Router Login Screen
5When you have logged in either:
■The Status screen will appear (Figure 13). Select Wizard from the menu.
or
■If your Router has not been configured before, the Wizard will launch automatically (refer to Figure 14).
6You will be guided step by step through a basic setup procedure.
Accessing the Wizard |
29 |
Figure 13 Status Screen
30 CHAPTER 4: RUNNING THE SETUP WIZARD
The DSL Mode window allows you to set up the Router for the type of Internet connection you have. Before setting up your DSL connection mode, have your account information from your ISP ready.
Select a DSL mode from the following:
■PPPoE see page 30
■PPPoA see page 31
■RFC1483 Bridged see page 32
■RFC1483 Routed see page 31
and click Next.
For further information on selecting a mode see “Internet Settings” on page 44.
PPPoE Mode
Figure 15 PPPoE Screen
To setup the router for use with a PPP over Ethernet (PPPoE) connection, use the following procedure:
1Enter your PPP over Ethernet user name in the Username text box.
2Enter your PPP over Ethernet password in the Password text box.