2gig Technologies GC3 User Manual

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2GIG®GC3 Security & Automation System

800-229-6693

www.HPIsecurity.com

An Authorized Dealer

Call

UserGuide

10004670 A

WARNING: OWNER'S INSTRUCTION NOTICE

Not to be removed by anyone except occupant

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Covered by one or more claims of patents: http:// sipcol l.com/patent-li st/ andhttp:// intusiq.com/patent-list/.

The 2GIG, GC3, GoControl, and Linear logos areregistered trademarks of Nortek Security &Control LLC in t he U nited States and/or other countries. OtherNortek Security &Control

trademarks may also appear in these materials. Other names or brands may be claimed as the property of others. For more information, contact your 2GIG alarm dealer for pricing or visit

www. nortekinc.com, www.nortekcontrol.com, or http://www. 2gig.com.

This document utilizes the Cue gestural icon system by P.J. Onori, which is available under a Creative Commons Attribution-ShareAlike 3.0 United States (CC-BY-SA-3.0)license.

Information in this document is subject to change without notice. The availability of particular products, services, and features may vary by region. Please check with y our local dealer for

further details and availability of language options.

No part of this publication m ay be reproduced, stored in a retrieval system, or transmitted in any form or any means electronic or mechanical, includingphotocopying and recording for any

purpose other than the purchaser's personal use without the writ ten permission of Nortek Security &Control.

Nortek Security &Control 1950 Camino VidaRoble, Suite 150 Carlsbad, CA92008-6517 USA 800-421-1587

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CONTENTS

1 INTRODUCTION

About thisGuide 6 Document Conventions 6 Technical Support 6

2 SYSTEMOVERVIEW

System Features and Capabilities 8 AdditionalAccessories 8 Setup and Installation 9 Operational Concepts 9 Features to Limit F alse Alarms 10 Use and Care of the System 12 Limitationsof Alarm Products 12

3 TOUCHSCREEN BASICS

Waking the Touchscreen 14 About the Home Screen 14 System Status Messages 15 System Icons 15 Using the Inbox 16 Using Bookmarks 18 System Logo 18 Viewing the Weather Forecast 19 Using the System Menus 20 Responding to Trouble Alerts 21

4 BURGLARY PROTECTION

Overview 24 Important Concepts 24 Sample Burglary Alarm Plan 25 Arm the System 26 Force Bypassing 27 Use the Quick ExitButton 28 In the Event of an Exit Error 29 To Disarm the System 29 Transmit a User Duress Report 30 In the Event of a Burglary Alarm 30

5 FIRE &CARBON MONOXIDE PROTECTION

Overview 34 Important Concepts 34 National F ire Alarm and Signaling Code 34 Recommended Smoke Alarm Placement 34 Emergency Action Plan 35 In the Event of a Fire Alarm 35 Silence aFalse Fire Alarm 35 In the Event of a Carbon Monoxide Alarm 35 Clear the Alarm History 36

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Table of Contents Proprietary &Confidential

6 EMERGENCY FEATURES

24-Hour Alarm Buttons 38 Activate a Manual Panic,Fire, or Emer gency Alarm 38

7 REMOTE CONTROL

Remote Control Devices 40 Operate the System with a Key Fob 40

8 SMART HOME CONTROLS

About the Smart Home Controls Menu 42 Navigate to the Smart Home Controls Menu 42 Lights 42 Locks 42 Thermostats 42 Scenes 43 Add a NewRoom 45

9 SYSTEM INFO AND USAGE

System Info and Usage 50 History 50 System Info 51 Dealer Info 51

10 SYSTEMSETT INGS

Users 54 Sounds 58 BypassSensors 59 Smart Home Settings Menu 60 Screen 70 Date/Time 72 SystemTests 72 FirmwareUpdate 74 Replace the GC3 Cellular Radio Module 75

Index 79

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1 INTRODUCTION

Before you get started, review the following information:

Abo ut th is Guide 6

Docu ment Con vention s 6

Technical Supp ort 6

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1 Introduction Proprietary &Confidential

About this Guide

This guide is designed for end users of the GC3 Security & Automation System. It provides general system information, safety precautions, and step-by-step instructions for operating the system. It is intended for use only by GC3 Security & Automation System owners whose system has been professionalinstalled ina residentialor commercial setting byan authorized 2GIGalarm dealer.

For a list of 2GIG alarm dealers and distributors in your ar ea, visit:

www.nortekcontrol.com or www.2gig.co m.

Document Conventions

This section describes the document conventionsused in thisguide.

Safety Precautions and Notations

It is imperativethat you observe all of the safety precautions documented in this guide. For your safety and the safety of others, the table below detailshow this guide calls specialattention to information intended to safeguard life, health, and property.

DANGER!!! This notation is used to indicate hazardous

situationswhich, if not avoided, will r esult in serious injury or death.

WARNING!! This notation is used to indicate potentially

hazardous situations which, if not avoided, could result in serious injury or death.

CAUTION! This notation is used to indicate a potentially

hazardous situation which, if not avoided, could result in minor or moderate injury.

IMPORTANT: This notation is used to indicate a situation

which, if not avoided, could result in property damage, equipment damage, or data loss.

NOTE: This notation is used to callattention to notable

information that should be followed when installing, servicing, or using this pr oduct.

TIP: This notation is used to call attention to helpful hints

related to using the product.

Touchscreen Navigation

This table describes the action words used to inform users of methods for touchscreen navigation.

Table 1-1 Touchscreen Navigation

Glyph…

Typographic Conventions

The following typographic conventions are used to call attention to specific words and phrases:

Actio n Word…

Tap (or single tap)

Touch and hold

Swipe down

Bold Highlights key information in list bullets and draws attention to words, phrases, and text encountered on the touchscreen's user interface. For example, "open the Syst em Settings menu" or "swipe up and then tap the System Info button."

Monospace Denotes words, phrases, and text that must be manually entered bya user through the touchscreen's keypad. For example, enter the user code 1234to access the System Settings menu.

Italics Denotes the names of variable information and optional settingsthat can be selected or entered using the touchscreen. It is also used to refer readers to other Nortek Security &Control or 2GIG product documentsthat you can read for more information.

Dagg er (†) Indicatesthat a specificsetting or value is a factory

default setting or value. The setting or value on your particular system may be different.

Glyph… Actio n Word…

Swipe left

Swipe right

Swipe up

Technical Support

Should you require technicalsupport for thissystem, please contact your 2GIG alarm dealer or your Remote Service Provider. If your dealer or provider cannot immediately answer your inquiry, the dealer should forward a service query to Nortek Security &Control using the appropriate channel.

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2 SYSTEMOVERVIEW

This chapter includes the following information:

System Features and Cap abilities 8

Add itio nal Accessories 8

Setup an d Installation 9

Operational Concepts 9

Features t o Limit F alse Alarms 10

Use an d Care of t he System 12

Limitations of Alarm Products 12

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2 SystemOverview Proprietary &Confidential

System Features and Capabilities

If you're familiar with other 2GIG Control Panels, you'll notice the new GC3 Panel from Nortek Security&Control offers the very best components of the GC2 Panel and has been transformed by a major visual upgrade— offering a larger touchscreen and an intuitive user interface featuring convenient, gesture- based navigation.

Figure 1 GC3 Control Panel—Front View

Features

The system includes:

Touchscreen Display: A large, full-color, 7-in ( 17.8 cm)

diagonal touchscreen with an intuitive, gesture-based user interface.

Piezo Sound er and Internal Speaker: An 85 dBPiezo

Sounder sounds external alarms. An internal speaker to delivers voice annunciations, chimes, other system notifications.

CAUTION! Long or repeated exposure to sounds

at or above 85 dB can lead to Noise-Induced Hearing Loss (NIHL).

Alarm Butto n/L EDIndicator:Tap this button to show Panic, Fire, and Emergency buttons. For more information, see the GC3 Security & Automation System Fingertip Guide.

Home Button /LEDIndicator: A button to wake the touchscreen and give users the abilityto return to the touchscreen's Home screen. For more information, see the GC3 Security & Automation System Fingertip Guide.

Removable Faceplate: A removable faceplate concealing a

door lockfor the Cellular Radio Module bay.

Microphone and Speaker: A built-in microphone and speaker

provide clear 2-Way Voice communication during alarm events between users at the GC3 Paneland operators at the Central Station.

Cellular Radio Modu le with In ternal Antenna: A snap-in

Cellular Radio Module with an internal antenna that fits neatlyin the side panel.

24-Ho ur Backup Bat tery: A 24-hour backup battery to support

the GC3 Panel during temporary AC power failures and outages.

USBPort: Aconvenient USB port at the top of the GC3 Panel

that can be used with a USBthumb drive (not supplied)to update the system's firmware.

Capabilities

The system includes these capabilities:

Security Cod es: The system supports a maximum of 100

unique, programmable, security codes for accessing system functions. You are provided with one (1) Master User Code, one (1)Duress Code, and one (1)Installer Code (reserved for use by 2GIG alarm dealers and installers), and the abilityto create 98 additional user codes for accessing the system.

Z-Wave®and Z-Wave Plus™ Compatibility: Installers (and

end users, if configured on the system)can add up to 232 smart home devices to communicate with the GC3 Panel using the ZWave and Z-Wave Plus wirelesscommunication protocol. The GC3 Panelcan be included and operated inany Z-Wave network with other Z-Wave certified devices from other manufacturers and/or other applications. All non-battery operated nodes within the network will act as repeaters regardless of vendor to increase reliability of the network. This device is a security enabled Z-Wave Plus product that is able to use encrypted Z-Wave Plus messages to communicate to other security enabled Z-Wave Plus products.

2-Way Voice: (Optional) Operators at the Central Station can

communicate directly with end users through the GC3 Panel . Operators can also silentlylisten-in after receiving a user duress report.

Date, Time, and Weather Forecasts1: Users can view the

current date, time, and weather forecast in an easy-to-read format.

System Vocabulary/Voice Descriptors: A list of vocabulary

words integrates with the on-screen user interface and audio announcements. This lets installers customize the sensor names that display on the GC3 Panel , as well as for the audible system announcements.For example, when someone opens the front door, the system can be set up to announce "fr ont door."

Additional Accessories

The installer typicallysets up the system to communicate with a variety of wired and/or wireless sensors. Some sensors are visible on the wall or ceiling. For example, Wireless Smoke/Heat/Freeze Alarms and Wireless Carbon MonoxideDetectors. Others may be hidden in door jambs . For example, Recessed Door/Window Contacts. Sensors might also be installed in additionallocations. For example, a Glass Break Detector and a Passive Infrared Motion Detector.

NOTE: A variety of 2GIG and GoControl branded devices

are compatible with the GC3 Security & Automation System. Sensors manufactured by other companiesmay also be compatible with the system. For information, visit

dealer.2gig.co m.

Date,Time and Weather Forecasts are supported by m ost Remote Service Providers in most

regions. Consult your provider to determine if this feature is enabled.

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Proprietary &Confidential 2 SystemOverview

IMPORTANT: To ensure that your system's sensors are

operating properly, it is important to test all sensors. Consult your installer to determine the schedule for testing your sensors.

Z-Wave Smart Ho me Controls

Consult your 2GIG alarm dealer for information about installing a wide variety of compatible Z-Wave smart home controlsincluding:

Lights

Locks

Thermostats

Setup and Installation

The GC3 Security & Automation System must be installed bya qualified technician who is either employed by, or under contract with, a 2GIG alarm dealer. The alarm must always be installed in accordance with your country's national electrical installation regulationsand/or all applicable codes in the local jurisdiction.

Operational Concepts

Understanding these conceptswill help you operate the system:

24-Ho ur Alarm Buttons

An installer can configure the GC3 Panel to show or hide three 24-hour alarm buttons on the touchscreen: Panic, Fire, and Emergency. When the buttons are enabled and visible, users can manuallytrigger an alarm from the GC3 Panel. Alarms can also be activated from a wirelesskeypad (if installed), from wirelesssensors, or from portable devices (for example, a Panic Button Remote). See "Emergency Features" on page 37.

Alarm

When the system detects an alarm condition, itimmediately sounds an audible alarm that continuesfor a preset amount of time. If external alarm sounders or Z-Wave sirens have been installed, thosedevicesalso sound an audible alarm. During an alarm (and also after a user cancels or clears the alarm), the Alarm Histo ry revealsa chronological list of the alarms that have occurred by zone. The next time you arm the system, the system automaticallyclears the history. You can also manually clear the history. See "Clear the Alarm History" on page 36.

Fire an d Gas Protection

Fire and gas protection are provided by a combination of Wireless Carbon MonoxideDetectors and WirelessSmoke/Heat/Fr eeze Alarms that protect your dwelling 24 hours-a-day. When an alarm condition is detected, the system sounds an alarm and transmits a report to the Central Station so operators can dispatch the appropriate emergency services. See "Fire &Carbon Monoxide Protection" on page 33.

Sensor Types

When programming the sensor into the system, the installer sets the sensor type for each device.This determines how and when the system willreact when a sensor detects a an alarm condition. F ire protection sensors protect the dwelling 24-hours a day, whereas burglary protection sensors only protect the premiseswhen the system is armed.

Trou ble Alerts

The system monitors itself for abnormal operating conditions and alerts you when trouble is detected. Examples of alert conditions include ACpower loss at the GC3 Panel, low battery conditions at a sensor, and more. See "Responding to Trouble Alerts" on page 21.T he installer can configure the system to transmit a variety of trouble alerts to the Central Station.

Wired an d Wireless Sensors

Your system can be installed with wired sensors, wireless sensors, or a combination of both. Some sensors are visibleon the wall or ceiling (for example, Wireless Smoke/Heat/Freeze Alarms and WirelessCarbon MonoxideDetectors), while others may be hidden in doorjambs (for example, Recessed Door Contacts). Sensors can also be mounted in different locations (for example, GlassBreak Detectors and Passive Infrared Motion Detectors).

Zones

The system’s wired and/or wirelesssensors that have been programmed by the installer are also sometimes r eferr ed to aszones. Examples of zones that are typically set up for a home installation include Front Door, Sliding Glass Door , Living Room Bay Window, and so on.

Burglary Protectio n

Burglary protection is provided by a combination of perimeter and interior sensors installed on doors, windows, and other areas of a dwelling. See "Burglary Protection" on page 23.

Security Cod es

The system supports a maximum of 100 unique security codes. There are four types of securitycodes supported by the system:(1)Master User, (2) User, (3)Duress, and (4)the Installer Code, which is r eserved for use by 2GIG alarm dealers and installer. See "Users" on page 54.

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Features to Limit False Alarms

For compliance with ANSI/SIA CP-01-2010: Control Panel Standard - F eatures for False Alarm Reduction, the installer can set a variety of different options designed to limitoccurrences of a False Alarm.

Table 2-1 ANSI/SIA CP-01-2010 Features to Limit False Alarms

ANSI/SIA CP-01-2010 2GIG System Feature UserGuide

4.2.2.1 Exit Time ExitDelay "Important Concepts" on page 24

"Arm the System" on page 26

4.2.2.2 Progress Annunciation ExitDelay Announcement

4.2.2.3 Exit Time Restart ExitDelay Restart "Important Concepts" on page 24

4.2.2.4 Exit Error ExitError "In the Event of an Exit Error" on page 29

4.2.2.5 Unvacated Premises Auto Stay "Arm the System (Away Mode)" on page 26.

4.2.3.1 Entry Delay Entry Delay

4.3.2.2 Progress Annunciation Entry DelayAnnouncement "Important Concepts" on page 24

4.3.2.3 Disarm Disarming Features

4.2.4.1 Control Buttons Keyfob/Remote Arming Mode on System Not Ready

4.2.4.2 Manual Alarms Emergency Alarm Featur es "Activate a Manual Panic,Fire, or Emergency Alarm" on page 38

4.2.4.3 System Acknowledgment Alert Keyfob Disarming After Alarm, Keyfob Arm/Disarm Confirmation

"Important Concepts" on page 24

"Arm the System" on page 26

"Important Concepts" on page 24

"To Disarm the System" on page 29

"Important Concepts" on page 24

"To Disarm the System" on page 29

"Remote Control Devices" on page 40

"Arming the System Using a Keyfob" on page 40

"Disarming the System Using a Key Fob" on page 40

4.2.4.4 Remote Arming KeyFob Arming "Arming the System Using a Keyfob" on page 40

4.3.4.5 RemoteDisarming Key Fob Arming "Disarming the System Using a Key Fob" on page 40

4.2.5.1 Abort Window Abort Window Dialer Delay "In the Event of a Burglary Alarm" on page 30

4.2.5.1.1 Disarm Abort Window Dialer Delay "In the Event of a Burglary Alarm" on page 30

4.2.5.1.2 Abort Abort Window Dialer Delay "In the Event of a Burglary Alarm" on page 30

4.2.5.2 Alarm Transmission Abort Window Dialer Delay "In the Event of a Burglary Alarm" on page 30

4.2.5.3 Disarm Disarm "To Disarm the System" on page 29.

4.2.5.4 Cancel Window Alarm Cancel Time, Alarm Cancel Display

4.2.6.1 Use of Duress Feature User Duress Report "Transmit a User Duress Report" on page 30.

"In the Event of a Burglary Alarm" on page 30

"Silence aFalse Fire Alarm" on page 35

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Proprietary &Confidential 2 SystemOverview

ANSI/SIA CP-01-2010 2GIG System Feature UserGuide

4.2.6.2 Duress Code Duress Code "Types of User Codes" on page 54

"Users" on page 54.

4.2.7 Initiation of Manual Alarms Panic, Fire, or Emergency Alarm "Activate a Manual Panic,Fire, or Emergency Alarm" on page 38.

4.3.1 Cross Z oning Cr oss Sensor Zones, Cross Sensor Timeout

4.3.2 Swinger Shutdown Swinger Shutdown Count (1-6)

4.3.3 Fire Alarms Fire &Carbon Monoxide Protection

4.6.3 SystemTest

Console T est

Sensors T est

"Q26:Cross sensor zones(99-100)" on page58 of the GC3 Installation & Programming Guide.

"Q27:Cross sensor timeout, in seconds(10-120)" on page59 of the GC3 Installation & Programming Guide.

"Q25: Swinger shutdown count (1-6)" on page58 of the GC3 Installation & Programming Guide.

"Fire &Carbon Monoxide Protection" on page 33

"SystemTests" on page 72

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Use and Care of the System

To care for the system, observe the following:

Humidit y an d Liquids Do not exposethe system to water, rain,

extreme humidity,perspiration, or other liquids. T he optimum humidity range for the system is 9-90% non-condensing.

Extreme Heat or Cold Do not expose the system to extreme

heat or cold. The optimum operating temperature range is 32° to 120° F (0° to 49° C).

Shock and Vibration F or optimum protection against shock

and vibration, make sure that your installer has securely mounted the touchscreen flush against the wallor properly installed it in a compatible desktop kit.

IMPORTANT: To prevent touchscreen damage during

cleaning, see "Screen" on page 70.

Limitations of Alarm Products

This security system cannot offer guaranteed protection against burglary, fire, or other emergencies. Any alarm, whether commercial or residential, is subject to compromise or failure to warn for a variety of reasons. For example:

Intruder s may gain access through unprotected openings or have the technical sophistication to bypass an alarm sensor or disconnect an alarm warning device.

Intrusion detectors (sensors) do not work without power. Battery operated devicesdo not work without batteries, with dead batteries, or if the batteries are not put in properly. Devices powered solely by AC do not work if their AC power supplyis cut off for anyreason, however briefly.

signalssent by wirelesssensors may be blocked or reflected by metal before theyreach the alarm Control Panel, even if the signalpath has been recently checked during a weekly test. Blockage can occur if a metal object has been moved into the sensor's signal path.

A user may not be able to reach a panic or emergency button quickly enough.

Telephone linesneeded to transmit alarm signalsfrom a premises to a Central Station may be out of service or temporarily out of service. T elephone lines are also subject to compromise by sophisticated intruder s.

Even if the system responds to the emergency as intended, however, occupants may have insufficient time to protect themselvesfrom the emergency situation. In the case of a monitored alarm system, authoritiesmay not respond appropriately.

Alarm warning devices such assirens, bells, or horns maynot alert people or wake up sleepers if they are located on the other side of closed or partly open doors. If warning devices sound on a different levelof the residence from the bedrooms, then theyare lesslikely to waken or alert people inside the bedrooms. Even persons who ar e awake maynot hear the warning if the alarm is muffled from a stereo, radio, air conditioner, or other appliance,

or by passing tr affic. F inally, alarm warning devices, however loud, may not warn hearing-impaired people or awaken deep sleepers.

While smoke detectors have played a key role in reducing residential fire deaths, theymay not activate or provide early warning for a variety of reasons in as many as 35% of all fires, according to data published by the Federal Emer gency Management Agency. Some of the reasons smoke detectors used in conjunction with this system may not work are where smoke cannot reach the detectors, such as in chimneys, in walls, or roofs, or on the other side of closed doors. Smokedetectors may have been improperly installed and positioned. Smoke detectors also may not sense a fire on another level of a residence or building. Asecond floor detector, for example, may not sense a first floor or basement fire. Moreover, smoke detectors have sensing limitations.No smoke detector can sense every kind of fire every time. In general, detectors may not always warn about fires caused by carelessnessand safety hazards like smoking in bed, violent explosions, escaping gas, improper storage of flammable materials, overloaded electricalcircuits, children playing with matches, or arson. Depending upon the nature of the fire and/or the locations of the smoke detectors, the detector, even if it operates asanticipated, may not provide sufficient warning to allow occupants to escape in time to prevent injury or death.

This equipment, like other electrical devices, is subject to component failure. Evven though this equipment is designed to last as long as ten years, the electronic components couldfail at any time.

The most common cause of an alarm system not functioning when an intrusion or fire occurs is inadequate maintenance.

Although installing an alarm system may make homeowners eligible for lower insurance rates, an alarm system isnot a substitute for insurance. Homeowners, property owners, and renters should continue to act prudently inprotecting themselves and continue to insure their lives and property.

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3 TOUCHSCREEN BASICS

This chapter includes the following information:

Waking the Touchscreen 14

Abo ut th e Home Screen 14

System Stat us Messages 15

System Icons 15

Using the Inbox 16

Using Bookmarks 18

System Logo 18

Viewing the Weather Fo recast 19

Using the System Menus 20

Responding to Trouble Alerts 21

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3 Touchscreen Basics Proprietary &Confidential

Waking the Touchscreen

During periods of inactivity, the touchscreen automatically times out and enters sleep mode. To place it into full-power mode, you mustwake the touchscreen.

To wake the touchscreen:

Tap any ar ea on the touchscreen.

Press the Home button to the right of the touchscreen.

Figure 1 Wake the Touchscreen

TIP: The touchscreen goes into sleep mode after one (1)

minute of inactivity. T o change this setting to between 30 seconds and 10 minutes, tap System Settings, enter the Master User Code, tap Screen , and then change the Screen T imeout setting.

This r eveals the Home screen. See "About the Home Screen" below.

About the Home Screen

When you first wake the system, it revealsthe Home screen.

Table 3-1 Home Screen Features

This feature… Does this… To learn more…

A System Status

Messages

B System Icons

C System Logo Tap the logo and

D Date/Time

E Weather Forecast View the current

Reveals the current system state.

Provides access to messaging features, bookmarks, brightness/volume controls, and displays the current power source.

then enter the Duress Code to transmit a User Duress signal to the Central Station.

View the current date/time.

weather forecast (when enabled for your system).

See "System Status Messages" on the facing page.

See "System Icons" on the facing page.

See "System Logo" on page 18.

See "Date/Time" on page 72.

See "Viewingthe Weather Forecast" on page 19.

Figure 2 Home Screen Features

NOTE: Access to some features is restricted. To gain access

to a restricted feature, you must know the four-digit Master User Code. See "Users" on page 54.

Gives anyone who knows the Master

F System Settings

G System Info and

Usage

H Smart Home Controls

I Security Features Lets users

User Code access to a variety of general system settings.

View general

System Information , Histo ry, and Dealer In fo.

Access your system's smart home controls.

arm/disarm the system.

See "SystemSettings" on page 53

See "System Info and Usage" on page 50.

See "About the Smart Home Controls Menu" on page 42.

See "Arm the System" on page

26.

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Proprietary &Confidential 3 Touchscreen Basics

System Status Messages

At the top-left of the screen, different messagesappear to reveal the current system state.

Figure 3 System Status Messages

This table describes the different system status messageson the system.

Table 3-2 System Status Messages

This system status message… Indicates that…

System Read y T o Arm Indicates all sensors are closed and the system isready to be armed.

System Not Ready to Arm One or more sensors are open.

SystemReady To Arm (BYPASS) The system is ready to arm and one or more sensors ar e on the Bypassed Sensors list. See "Force Bypassing" on

page 27.

System Arming (STAY) The system is in the processof arming itself in StayMode.

System Arming (AWAY) The system isin the process of arming itself in Away Mode.

System Armed The system isarmed and protecting the premises.

Restarting SecurityProcess The securitysystem is restarting. Typically, this onlyappears after an installer modifiesa System Configuration

setting.

System Icons

The status bar that appears on the top of the Home screen and on most system menus reveals a variety of icons providing system information and access to different functions.

Figure 4 System Status Bar

Table 3-3 System Icons

USBUpdate Incoming Messages No Bookmark Add Bookmark

Go to Bookmark Dim T ouchscreen System Volume ON Non-Critical Sounds OFF

System on ACPower System NOTon ACPower Low Backup Battery Battery Charging

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3 Touchscreen Basics Proprietary &Confidential

Using the Inbox

There are three (3)typesof messages that arrive in the Inbox:Alerts, Alarms, and Messages. When a new message arrives, the Messages system icon at the top of the screen blinks and shows the number of new, unread messages. When a new message arrives, the system emits three (3)beeps once every minute until the message isr ead.

Figure 5 Messages System Icon

Reading Alert Messages

To read an alert message:

1. Tap the Un read Messages system icon.

2. In the drop-down menu, tap Alerts.

Reading Incoming Messages

Your securityprovider has the abilityto transmit messages about system upgrades, additional services,specialregional weather alerts, and so on.

When transmitting messages to your system, your security provider can:

Mark a Message as Pub lic o r Private: Apublicmessage can

be read byany user. A private message can onlybe opened by users who know the Master User Code.

Classify a Message as High or Low Priority: Message

classified by the sender as High priority messages appear in YELLOW. Low priority messages appear in GRAY.

Specify When or If Messages Expire: There is no enforced

limit on the number of messages that you can keep in the Inbox. However, messages that havebeen set to expire will be automaticallyremoved from the Inbox at the time and date specified bythe sender.

To read messages sent byyour securityprovider:

1. Tap the Un read Messages system icon.

2. In the drop-down menu, tap Messages.

Figure 8 Messages >Reading Messages

Figure 6 Unread Messages >Alerts

The system reveals the alert messages.

Reading Alarm Messages

If the system goes into an alarm state, a message issent to the Inbox.

To read an alarm message:

1. Tap the Un read Messages system icon.

2. In the drop-down menu, tap Alarms.

Figure 7 Unread Messages >Alarms

NOTE: If a user duress report has been transmitted

to the Central Station, a notification message about the silent alarm is not sent to the Inbox. See

"Transmit a User Duress Report" on page 30.

The system reveals the alarm messages.

This r eveals the Messages screen.

3. Before opening the message, it helpsto understand the following:

If a message was marked bythe sender asLow priority, it appears in GRAY.

If a message was marked bythe sender asHigh priority, it appears in YELLOW.

If a message was marked asprivate, a lock icon appears next to the message.

Figure 9 Messages—Priority and Security

4. Tap the desired message to open it.

5. If the message was marked as private, enter your system's fourdigit Master User Code.

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Proprietary &Confidential 3 Touchscreen Basics

1. Open the desired message.

2. After reading the text, tap Mark as Unread.

Figure 10 Enter Your Code to Read the Message

6. When the message appears, read the text.

Figure 11 Reading a Message

Marking a Message as Read

After reading a message, the system automatically marks the message as read. You can alsomanually mark the message asread.

To mark a message as read:

1. Open the desired message.

2. After reading the text, tap Mark as Read .

Figure 13 Messages>Mark as Unread Button

The system marks the message as unread.

Deleting a Messag e

If youwant to permanently r emove a message from the Inbox,you can delete it.

To delete a message:

1. Open the desired message.

2. After reading the text, tap Delete.

Figure 14 Messages>Delete Button

The system deletes the message from the Inbox.

Figure 12 Messages>Mark as Read Button

The system marks the message as read.

Marking a Message as Unread

If youwant to keep a message in the unread status after reading it, you can mark the message as unread.

To mark a message as unread:

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3 Touchscreen Basics Proprietary &Confidential

Using Bookmarks

If youfrequently navigate to a particular screen, you can bookmark it which willmake it the default home screen. The system letsyou bookmark one (1)screen. This feature istypicallyused to bookmark a room.

Boo kmarking a Screen

To bookmark a screen:

1. Navigate to the desired screen.

For example, tap Smart Home Controls. Then tap Rooms and then tap on a Room you have created.

2. Tap the Ad d Boo kmark system icon.

Figure 15 Add Bookmark System Icon

3. At the Bookmark this screen?message, tap OK.

Openin g a Bookmarked Screen

If youhave bookmarked a frequently used screen, a star appears on the system icon.

To go to the bookmarked screen:

1. Tap the Open Bo okmark system icon.

Figure 17 Open Bookmark Icon

The system opens the bookmarked screen.

Clearing a Bookmark

To clear a bookmark from a screen:

1. Navigate to the Home screen.

2. Pressand hold the bookmark icon untila Clear Boo kmark? message appears.

3. Tap OK to clear the bookmark.

Figure 16 Bookmark this ScreenMessage

The system bookmarks the screen and a star appears on the bookmark icon. See "Opening a Bookmarked Screen" below.

The bookmarked screen now becomes the default home screen for the system. After 30 seconds of inactivity the panelwill automaticallydisplay the bookmarked screen.

System Logo

In the top right corner of the Home screen, the system logo appears.

Figure 18 System Logo

The system logo serves two functions:

Duress Cod e: Users can tap the logo at any time to enter the

Duress Code. See "Transmit a User Duress Report" on page 30.

Installer Toolbox: 2GIG alarm dealers and installers can tap

the logo and then enter the Installer Code to access the Installer Toolbox menu. See theGC3 Installation &Programming Guide.

NOTE: The logo may be changed to the security dealer's

logo.

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Proprietary &Confidential 3 Touchscreen Basics

Viewing the Weather Forecast

If your Remote Service Provider providesweather forecastsand you have added thisoption aspart of your service agreement, you can view five-day weather forecastson the Home screen of the touchscreen display.

Figure 19 Five-Day Weather Forecast

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3 Touchscreen Basics Proprietary &Confidential

Using the System Menus

Across the bottom of the Home screen, users can tap a button to access other menus. These menus include Smart Ho me Controls, System Info an d Usage, and System Settin gs.

Figure 20 System Menus

Smart Home Controls

Tap the Smart Home Co ntrols button on the Home screen to reveal the Smart Home Controls menu. These options give users the abilityto

operate any smart home devices ( if installed) directlyfrom the GC3 Panel. To learn about options in thismenu, see "About the Smart Home Controls Menu" on page 42.

System Info and Usage

Tap the System Info an d Usage button on the Home screen to reveal the System Info an d Usage menu. This menu providesusers with accessto system history, system information, and contact information for your 2GIGalarm dealer. To learn about the optionsin this menu, see "System Info and Usage" on page 50.

Figure 23 System Info and Usage Menu

System Sett ing s

Tap the System Settin gs button on the Home screen to r eveal the System Sett ing s menu. This menu givesusers accessto general

settingsfor the GC3 Security & Automation System. To learn about the options in thismenu, "SystemSettings" on page 53

Figure 21 Smart Home Controls Menu

If the Smart Home Controls menu is not configured on your system, the following notification message appears when you tap the Smart Home

Con trols button. Tap OK to dismiss the message.

NOTE: Consult your security provider for information about

enabling the Smart Home Controls feature on your system.

Figure 22 Feature Not Currently Activated Message

NOTE: To use this feature, you must know the four-digit

Master User Code.

Figure 24 System SettingsMenu

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Proprietary &Confidential 3 Touchscreen Basics

Responding to Trouble Alerts

To ensure that allsystem components are operating under optimal conditions, the system continuallypollsall of the wired and wireless sensors paired with the system. It also continuously checksthe GC3 Panel to ensure that it isoperating properly. If a trouble condition is detected, the system alerts you of the issue.

Monitoring the System for Trouble Conditions

The system monitors the GC3 Panel and its sensors so it can notifyyou when the following trouble conditions occur:

AC power loss to the panel

Cell radio connection interrupt ion

Sensor low b attery

Panel backup battery low

Sensor tamper

Panel tamper

Sensor supervision (if en abled)

When a Troub le Condition Occurs

When a trouble condition occurs, the system alerts you so that either you or your 2GIGalarm dealer can promptly address the issue and return the system to proper working order:

An alert notification issent to the system's Inbox and the Messages icon flashes.

The system sounds six (6)alert tones every minute, untilthe alert is acknowledged.

NOTE: Consult your installer to determine if the

Trouble Doesn't Sound at Night feature isenabled on the system. When enabled, the system silences only the alert tones only during the nighttime hours. It will not stop the trouble alert notification from displaying on the touchscreen so theycan be acknowledged, nor willit stop the trouble alert report from being sent to the Central Station.

NOTE: For compliance with UL 985: Household

Fire Warning System Units, the six( 6)trouble alert

tones for WirelessSmoke/Heat/Freeze Alarms and WirelessCarbon MonoxideDetectors ar e required to sound at an interval of once every four (4) hours, until the condition causing the alert isresolved.

A trouble report is sent to the Central Station.

NOTE: Consult your installer to determine if the

Trouble Reports to CSfeature isenabled. When enabled, the system tr ansmits trouble reports about sensors to the Central Station.

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3 Touchscreen Basics Proprietary &Confidential

THIS PAGE INT ENTIONALLY LEFT BLANK

Page 23

4 BURGLARY PROTECTION

This chapter includes the following information:

Overview 24

Important Con cept s 24

Sample Burglary Alarm Plan 25

Arm the System 26

Force Bypassing 27

Use the Quick ExitButto n 28

In t he Event of an Exit Error 29

To Disarm th e System 29

Transmit a User Duress Report 30

In t he Event of a Burglary Alarm 30

Page 24

4 Burglary Protection Proprietary &Confidential

Overview

During setup, the installer typicallyconfigures a variety of wireless and wired sensors to protect your dwelling from unwanted intrusion. Different types of sensors may be installed in your dwelling for burglary protection including door/window contacts,glassbreak detectors, image sensors, and motion detectors. These sensors are intended to protect both the perimeter and interior of the premises.

NOTE: This burglary alarm system is in compliance with the

standards defined in UL 681: Installation and Classification of Burglar and Holdup Alarm Systems and UL 827: CentralStation Alarm Services.

Important Concepts

To help you get the most out of the burglary protection part of the system, it is useful to understand the concepts detailed below.

Perimeter andInterior Sen sors

The system provides burglary protection using a combination of sensors that have been installed in and around your dwelling:

Perimeter Sensors: Sensors intended to place the system into

an alarm state when an intruder enters a dwelling. Perimeter sensors (for example, Door/Window Contacts and Wireless Glass Break Detectors) are typically installed at possible entry points, such asfront doors, sliding glass doors, backdoors, side doors, garage doors, and picture windows.

Interior Sensors: Sensors intended to place the system into an

alarm state by detecting forced entr y of the premises by an intruder. Interior sensors are typically installed at possible movement points.For example, a motion detector might be installed to detect movement across a basement, down a hallway, or up a stairwell.

Once installed, the system continuously monitors all of its sensors. For an alarm to sound, burglary protection sensors must be armed (see "Arm the System" on page 26). The system is also programmed by the installer to notify you about different events. For example, when you open a perimeter door, it transmits a statusmessage to the GC3 Panel. The panel then shows that the door is open and the system announcesthe door's voice descriptor.

Protect ion Zones

When programmed into the system bythe installer, each sensor is intended to protect a particular zone. Typical examples of zones that may be protected bya sensor include, Front Door, BackDoor, Basement Window, Laundry Room, and so on. During programming, the installer may also create a voice descriptor for each zone. The GC3 Panel uses the voice descriptor in two ways:

As a verbal announcement to notify occupants when a perimeter sensor is open, closed, or when an alarm is set off.

As the displayname of the sensor's zone on the touchscreen.

System" on page 26) and OFF (see "To Disarm the System" on page 29). This system can be armed in one of two modes:

Stay Mode: Arms the system except interior sensors. Arm the

system in this mode when individuals willbe occupying the premises. T his arms only the sensor-protected perimeter doors and windows, leaving interior motion sensors or other interior doors unarmed. In a home setting, Stay Mode isfr equently used during the evening hours when occupants do not intend to enter or exit the dwelling. This letsyou move about without triggering the burglary alarm. Because all the interior burglary pr otection is OFF, an alarm would only be triggered ifa sensor-protected perimeter door or window is opened.

Away Mode: Arms the system including interior sensors. Use

this mode to arm the system when everyone willbe leaving the premises. T his mode arms all sensor- protected perimeter doors and windows, interior motion sensors, interior glass break sensors, and any other sensor-protected interior doors. Away Mode isfrequently used during day time hour s in residential installations and during non-businesshours in commercial installations. Because all burglary protection features are ON, an alarm would be triggered when movement is detected, if any protected doors or windows are opened, or if glass breakage is detected (if glass break detectors have been installed).

Open and Closed Sensors

Before you can arm your system, allprotected doors, windows, and other protection zonesmust be closed or bypassed (see "Force Bypassing" on page 27). For example, if you leave a protected window open, the system considers it an open sensor. If a protected window isshut, the system considers it a closed sensor.

Bypassed Sensors

When sensors are left open, the system cannot be armed unless that sensor is closed (see "Open and Closed Sensors" above) or added to the system's Bypassed Sensors list. Bypassed Sensors are ones that you intentionally decide to leave unprotected. See "Force Bypassing" on page

27.

NOTE: Bypassed sensors offer no protection and cannot

cause an alarm. Use bypass if you want to arm your system with one or more sensors open and intentionally unprotected.

Stay and Away Mode

Unlike fire protection sensors (which ar e alwaysON and protecting the dwelling), burglary pr otection sensors must be turned ON(see "Arm the

Page 25

PIR

CP - CONTROL PANEL DW - DOOR/WINDOW SENSOR PIR - MOTION DETECTOR GB - GLASS BREAK SENSOR PAD - WIRELESS KEYPAD ES - EXTERNAL SIREN

LIVING

DINING

KITCHEN

ENTRY

BATH

DEN

BED

DWDW

FRONT AND SIDE DOOR SENSORS (WITH ENTRY/EXIT DELAY)

BED

GARAGE

PAD

PIR

MAIN AND SIDE GARAGE DOOR SENSORS

(WITH ENTRY/EXIT DELAY)

diag-gc3-burglary-floor-plan-en

Proprietary &Confidential 4 Burglary Protection

Sample Burglary Alarm Plan

Before the installation, your 2GIG alarm dealer willwork with you to design, install, and configure a system intended to best protect your dwelling. This illustration isan example of a typicalresidentialburglary alarm system offering both perimeter and interior protection:

Figure 1 Sample Burglary Alarm Plan

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4 Burglary Protection Proprietary &Confidential

Arm the System

You can arm the system onlywhen the system status message indicates that it is in the SystemReady to Arm or System Ready to Arm (BYPASS) state.

IMPORTANT: If any sensors are open (for example, a

perimeter door or window is ajar) the system will be placed into the System Not Ready to Arm state and revealsthe unprotected zone in Sensors Not Ready list on the touchscreen. Before you can ar m the system, you must either close the open sensor(s) or bypassthe open sensor (s). See "Force Bypassing" on the facing page.

TIP: If you have purchased a key fob (or multiple fobs) to

control the GC3 Security & Automation System, you can also arm the system using your key fob. See "Arming the System

Using a Keyfob" on page 40.

Arm the System (Stay Mode)

Stay Mode arms the system except interior sensors. Use this mode when occupants will be staying on the premises. In residentialinstallations, Stay Mode isfrequently used during the evening hours when occupants do not intend to enter or exit the dwelling. T his lets you move about without triggering the burglary alarm. Because allthe interior burglary protection is OFF, an alarm would only be triggered ifa sensor-protected perimeter door or window isopened. To learn how to arm the system in Away Mode, see "Arm the System (Away Mode)" below.

NOTE: Consult your installer to determine if your system is

configured with the QuickArming feature. When enabled, the Quick Arming feature allowsanyone to arm the system without entering a user code. When disabled, you must enter an active, four-digit user code to arm the system.

To arm the system in Stay Mode:

1. Ensure that allperimeter doors and windows are closed. The system status message should read System Ready to Arm. If the status messages reads System Not Ready to Arm and the Sensors Not Ready list appears, a protected door or window is open. You must first close that door/window or placeit on the Bypassed Sensors list. See "Force Bypassing" on the facing page.

2. At the Home screen, tap Arm Stay.

3. (Optional)At the Enter Your Code to Arm the System screen, enter an active, four-digit user code. If the Quick Arming feature is enabled, you willskip this step and not be prompted for a user code.

An Exit Delay countdown timer appears and the system announces "Arming Stay." The countdown givesoccupants time to enter or exit the premisesthrough a protected door.

4. (Optional)I you want to silence the countdown beeps and announcements, tap Silence. This turns the Silent Exit feature ON.

Once the countdown expires, occupants willnot be able to enter or exit through protected doors and windows without tr iggering the burglary alarm.

Arm the System (Away Mo de)

Away Mode arms the system including interior sensors. Use this mode when occupantswill be leaving the pr emises. When arming the system in Away Mode, the system arms all sensor-protected perimeter doors and windows, interior motion sensors, interior glass break sensors, and any other sensor-protected interior doors. In residential installations, Away Mode isfrequently used during daytime hours. In commercialinstallations, it is mostfrequently used during non-businesshours. Because allburglary protection features are ON, an alarm would be tr iggered when movement is detected, if any protected doors or windows ar e opened, or if the system detects breaking glass (if glassbreak detectors have been installed).

To learn how to arm the system in Stay Mode, see "Arm the System (Stay Mode)" above.

NOTE: Consult your installer to determine if your system is

To arm the system in Away Mode:

2. At the Home screen, tap Arm Away.

An Exit Delay countdown timer appears and the system announces "Arming Stay." The countdown givesoccupants time to enter or exit the premisesthrough a protected door.

NOTE: Consult your installer to determine how the

ExitDelay feature is configured on your system (45120 seconds).For compliance with ANSI/SIA CP- 01-2010, the Exit Delay feature is configured to 45 seconds by default.

NOTE: Consult your installer to determine if the Exit

Delay Restart feature isenabledon your system. This feature restarts the Exit Delay countdown if an occupant enters or exitsthrough a protected door or window before the countdown expires. For compliance with ANSI/SIA CP-01-2010, thisfeature must be enabled.

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Proprietary &Confidential 4 Burglary Protection

2. (Optional)If you want to silence the countdown beeps and

announcements, tap Silence. This turns the Silent Exit feature ON and extends the Exit Delaycountdown.

NOTE: Consult your installer to determine how the

ExitDelay feature is configured on your system (45120 seconds).For compliance with ANSI/SIA CP01-2010, the Exit Delay feature is configured to 45 seconds by default.

NOTE: If you want to cancel the arming action

before the countdown expires, tap Disarm. Then enter an active, four-digit user code.

NOTE: Consult your installer to determine in the

Auto Stayfeature is enabled on your system. If you arm the system in Away Mode and no one exits through an Exit Delaydoor before the countdown expires, the system will automatically arm itself in Stay Mode.

During the Exit Delay countdown, the system emitsa seriesof beeps that become faster dur ing the last 10 seconds. Once the countdown expires, occupants will not be able to enter or exitthrough protected doors and windows without triggering the bur glary alarm.

Force Bypassing

When a protected door or window is open, the system places the sensor on itsSen sors Not Ready list.In order to arm the system, you must either close the sensor or placeit on the system's Bypassed Sensors list. Bypassed Sensors are ones that you intentionally decide to leave unprotected. This method of bypassing a sensor is called Force Bypassing. To learn how to manually bypass a sensor, see "Manually Bypassing a Sensor" on page 59.

Openin g a Senso r When t he System is Disarmed

When a protected door or window is opened while the system isdisarmed, the GC3 Panel responds as follows:

The system statusmessage on the touchscreen r eads System Not Ready to Arm.

The Sensors Not Ready list and Bypass All button appears.

The name of the protected zone appears on the Sensors Not Ready list.

The number of open sensors appears in the top-right corner of the list.

The system usesthe voice descriptor assigned to the sensor to announce that the protected zone is open.

Figure 2 System Not Ready to Arm—Sensors Not Ready List

WARNING!! A bypassed burglary protection sensor does

NOTprovide security pr otection when the system is armed. See "Bypass Sensors" on page 59.

NOTE: Residentialalarm systems do not permit you to

bypasssensors installed in fire, carbon monoxide, or emergencyzones.

NOTE: In order to bypass a sensor, you must know the

Master User Code.

Force Bypassing a Sensor

If youwant to arm the system and ignore the open sensor, you must bypassthe sensor. This is called "force" bypassing a sensor.

To force bypass the sensor:

1. Below the Sensors Not Ready list, tap Bypass All.

Figure 3 Sensors Not Ready >Bypass All

2. At the Enter your code to bypass sensors screen, enter an

active, four-digit user code.

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4 Burglary Protection Proprietary &Confidential

Figure 4 Enter the Master Code to Bypass Sensors

3. When the system status message changesto System Ready to Arm (BYPASS), you can arm the system. See "Arm the System" on page 26.

Figure 5 System Ready to Arm (BYPASS)

Figure 6 Bypassed Sensors List

Canceling a Bypassed Senso r

To remove a sensor from the Bypassed Sensor list:

1. Tap the circle indicator showing how many devices are currently bypassed.

Figure 7 Bypassed Sensors Indicator

Figure 9 Enter Your Code to Cancel Bypass

This changes the system's status backto System Not Ready to Arm and movesthe sensor to the Sensors Not Ready list.

Figure 10 System Not Ready to Arm—Sensors Not Ready List

Use the Quick ExitButton

The Quick Exit button givesusers the ability to start an Exit Delay countdown while the system isarmed. This gives users the abilityto leave the premisesthrough an Exit/Entry door, instead of having to disarm and then rearm the system. When the Allow Quick Exit setting is enabled, the

Quick Exit button appears on the SystemArmed (STAY) screen.

NOTE: Consult your installer to determine if the Allow Quick

Exitsetting is enabled or disabled on the system.

2. Below the Bypassed Sensors list, tap Cancel Bypass.

Figure 8 Bypassed Sensors >Cancel Bypass Button

3. At the Enter your code to cancel bypass screen, enter an active, four-digit user code.

To use the Quick Exit button:

1. Arm the system in Stay Mode or Away Mode. See "Arm the System" on page 26.

2. At the System Armed ( STAY) screen, tap Quick Exit.

Figure 11 System Armed—QuickExit Button

Page 29

Proprietary &Confidential 4 Burglary Protection

This starts the Exit Delay countdown to give you time to exit through an Exit/Entry door without having to re-arm the system. Atthe end of the countdown, the system arms itself in the appropriate mode.

In the Event of an Exit Error

If youarm the system and an Exit/Entry door is left in a violated state or condition at the time the Exit Delaycountdown expires (for example, the door you exit from doesn't close behind you), the GC3 Panel sounds the localalarm and the Entry Delaycountdown begins. If you do not disarm the system when the Entry Delay countdown begins, the system automaticallybegins the alarm transmission sequence. The panel also transmits an Exit Error report to the Central Station and displaysan Exit Error message on the panel screen, as shown below.

Figure 12 Alarm Transmission &Exit Error Sequence

To Disarm the System

To turn the system's burglary protection sensors OFF, you disarm the system. Disarming the system also silencesany type of alarm that might be sounding.

NOTE: To use this feature, you must have an active,four-

digit user code. See your system's Master User to obtain a code.

Disarm the System (Stay Mode)

When the system is armed in Stay Mode, any person with an active, fourdigit user code can disarm the system.

To disarm the system:

1. At the SystemArmed screen, tap Disarm.

TIP: If you want to exit the premises through one of

the Exit/Entry doors while the system isarmed in Stay Mode, tap the Quick Exit button .See "Use

the Quick ExitButton" on the previous page.

2. At the Enter your code to disarm the system screen, enter

an active, four-digit user code. You must enter a code before the Entry Delaycountdown expires.

Figure 14 Enter Your Code to Disarm the System

NOTE: Consult your installer to determine how the

Entry Delayfeature is configured on your system (30-240 seconds).

The system isdisarmed. If protected doors and windows are closed, the system sounds the System Disarmed, Ready to Armannouncement. If protected doors or windows are open, the system sounds the System Disarmed Not Ready to Arm announcement.

Disarm the System (Away Mode)

When the system is armed in Away Mode, anyperson with an active, four digit user code can disarm the system. You must enter the code before the Entry Delaycountdown expires to avoid setting off the alarm.

To disarm the system fr om Away Mode:

1. Enter the premisesusing one of the Exit/Entry doors. The system's Entry Delay beeps sound.

NOTE: Consult your installer to determine how the

Entry Delayfeature is configured on your system (30-240 seconds).

2. At the Entry Delay screen, enter an active, four-digit user code. You must enter your code before the Entry Delay countdown expires.

Figure 13 System Armed >Disarm Button

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4 Burglary Protection Proprietary &Confidential

1. At the Home screen or from one of the menus, tap the system

logo.

Figure 18 System Logo

2. At the Enter your code to disarm the system screen, enter

the four-digit Duress Code.

Figure 15 Enter Your Code to Disarm the System

Transmit a User Duress Report

You can enter the Duress Code to transmit a user duress r eport to the Central Station without alerting an intruder that you are calling for help.

Transmitting a User Duress Report when t he System is Armed

To transmit a user duress report when the system is armed:

1. At the System Armed screen, tap Disarm.

Figure 16 System Armed—Disarm Button

2. Enter the four-digit Duress Code.

Figure 19 Enter the Duress Code

The system willannounce "System Disarmed" and return to the

Home screen.

In the Event of a Burglary Alarm

If one or more armed sensors are tripped whilethe system is armed in Stay or Away Mode, an alarm condition willoccur and the system's alarm siren willsound.

If an Entry Delay sensor istripped while the system isarmed in Stay or Away Mode, the Entry Delay countdown starts to give you time to disarm the system. If the system isnot disarmed before the countdown expires, an alarm condition occurs and the system'salarm siren willsound.

If more than one armed sensor istripped, the system displays the triggered sensors in chronological or der.

Figure 17 Enter the Duress Code

The system disarms and transmits a silent duress report to the Remote Service Provider.

Transmitting a Duress Signal when the System is Disarmed

To transmit a user duress report when the system is disarmed:

Figure 20 Alarms Screen—MultipleAlarms in ChronologicalOrder

Silencing the Alarm Sounder (for False Alarms)

If the system is inan active alarm state, anyperson with an active, four digit user code can silence the sounder by disarming the system.

Page 31

Proprietary &Confidential 4 Burglary Protection

If you disarm th e system BEFOREthe Abort Windo w Dialer Delay countdown expires, the system cancels the

alarm and stops the alarm report from being transmitted to the CentralStation.

If you disarm th e system AFTERt he Abo rt Window Dialer Delay countdown expires, the system silencesthe alarm and

transmits an alarm cancellation report to the Central Station.

NOTE: Consult your installer to determine how the Alarm

Abort Window Dialer Delay feature isconfigured on your

system (15-45 seconds). Thissetting specifies the number of seconds end users have to manually abort the alarm, in the event of a false alarm. For ANSI/SIA CP-01-2010 compliance, the default setting is30 seconds. For UL 1023: Household Burglar Alarm Units compliance, this setting may be configured to a maximum of 45 seconds.

To silence the alarm sounder:

1. When an Alarm is sounding, enter an active, four-digit user code.

3. Tap OK to dismiss the notification message.

Clearing an Alarm

If an alarm occurs while you are away, the GC3 Panel'sPiezo Sounder will sound for a preset amount of time (as defined by the Burglary Bell Cutoff Time and/or the Fire Bell Cutoff Time). Upon entering the premises, the system emits fast, repeated beeps to warn you that an alarm was set off while you were away.

Figure 23 Alarm Report Already Transmitted…Cancel

Being Sent Message

NOTE: Consult your installer to determine how the Burglary

BellCutoff Time and Fire Bell Cutoff Time is configured on your system. The time can be configured to last 4 minutes, 8 minutes, 12 minutes, 16 minutes, or Unlimited (no cutoff).

The default setting for both featur es is four (4) minutes.

Figure 21 Enter Your code to Silence the Alarm Screen

2. Depending on how quicklyyou enter your code, one of the following occurs:

a. If you enter your code before the Abort Window Dialer

Delay countdown expires, the following message appears.

Figure 22 Disarming Canceled an Alarm Before it was

Transmitted Message

b. If you enter your code after the Abort Window Dialer

Delay countdown expires and before the Alarm Cancel Time expires, the following message appears.

CAUTION! If the system emits fast, repeated beeps (instead

of the typicalEntry Delay beeps), proceed indoors with extreme caution. For your safety, itis recommended that you immediatelyleave the premises, go to a secure location, and then contactyour localauthorities for assistance. If you have any reason to believe an intruder is pr esent, do NOTenter the premisesuntil the dwelling is deemed safe by local authorities.

To clear an alarm:

1. At the Alarm screen (after the Burglary Bell Cutoff Time or Fire

BellCutoff Time expires), enter an active, four -digit user code.

Figure 24 Enter Your Code to Clear the Alarm

2. Depending on how quicklyyou enter your code, one of the following occurs:

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4 Burglary Protection Proprietary &Confidential

a. If you enter your code before the Alarm Cancel T ime

countdown expires, the following message appears.

Figure 25 Alarm Report Already Transmitted…Cancel

Being Sent Message

NOTE: Consult your installer to determine

how the Alarm Cancel T ime setting is configured on your system. For compliance withANSI/SIA CP-01-2010, the factory default setting is five ( 5)minutes.

c. If youenter your code after the Alarm Cancel Time

countdown expires, the system reveals the Alarm Histo ry.

Figure 26 Alarm History

The system clears the alarm. You can also clear the Alarm History. See "Clear the Alarm History" on page 36.

Page 33

5 FIRE &CARBON MONOXIDE PROTECTION

This chapter includes the following information:

Overview 34

Important Con cept s 34

Natio nal Fire Alarm and Signaling Code 34

Recommended Smoke Alarm Placement 34

Emergency Action Plan 35

In t he Event of a Fire Alarm 35

Silence aFalse Fire Alarm 35

In t he Event of a Carbon Monoxide Alarm 35

Clear the Alarm Histo ry 36

Page 34

DINING KITCHEN BEDROOM

BEDROOM

LIVING ROOM

SMOKE ALARM

A smoke alarm should be located between the sleeping area and the rest of the family living unit.

BEDROOM

ROOM

DINING KITCHEN

SMOKE

ALARMS

LIVING ROOM

In family living units with more than one (1) sleeping area, a smoke alarm should be provided to protect each sleeping area.

Indicates a required smoke alarm

Indicates an optional smoke alarm if door is not provided between living and recreation rooms

Indicates additional smoke alarms required for new construction

BED

ROOM

BED

ROOM

LIVING ROOM

HALL

BASEMENT

DINING

ROOM

A smoke alarm should be located on each story.

IMPORTANT: Regulations pertaining to smoke alarm installations vary. For more information, contact your local fire department or local authority having jurisdiction.

LIVING ROOM

BASEMENT

BED

ROOM

HALL

BED

ROOM

RECREATION ROOM

In split-level configurations, smoke alarms are optional where a door is not provided between a living and recreation room.

5 Fire &Carbon Monoxide Protection Proprietary &Confidential

Overview

During setup, a professional installer typicallyconfigures a variety of wireless and wired sensors to provide the dwelling with continuous, 24-hour-a-day, heat, smoke, and gas protection. Most systems ar e installed with both Wireless Smoke/Heat/Freeze Alarms and WirelessCarbon MonoxideDetectors.

Important Concepts

To help you get the most out of your fire, heat, and gas protection system, it isuseful to understand these concepts.

National Fire Alarm and Signaling Code

IN THE UNITED STAT ES, CANADA, AND OTHERCOUNTRIESREQUIRED T O MEET THIS STANDARD: T HISEQUIPMENT MUST BE INSTALLED IN ACCORDANCE WITH CHAPTER 2 of ANSI/NFPA 72: National Fire Alarm and Signaling Code (National Fire Protection Association, Batterymarch Park, Quin cy, MA 02269).

IMPORTANT: This system ships with an approved 24-hour backup battery installed and is compliant with UL 985: Household F ire Warning

System Units.

IMPORTANT: Specificrequirements forHeat and Smoke Alarms vary from state to state and from region to region. A pr ofessionalinstaller must

always verify current requirements for your area with the localFire Department.

NOTE: Instructions describing the proper installation, operation, testing, maintenance, evacuation planning, and repair service ar e provided in

the printed Installation Instructions included with all 2GIGWirelessSmoke/Heat/Freeze Alarms and WirelessCarbon MonoxideDetectors.

Recommended Smoke Alarm Placement

Early warning fire detection is best achieved when fire detection equipment is installed in allr ooms and ar eas of the premises. Equipment should be installed as follows:

Figure 1 Recommended Smoke Alarm Placement

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Proprietary &Confidential 5 Fire &Carbon Monoxide Protection

Emergency Action Plan

Establish and regularly practicea plan of escape with allmembers of your household in the event of fire. The NationalFire Protection Association recommends the following steps:

1. Mount your detector or your interior or exterior alarm sounders where they can be heard by all occupants.

2. Determine two means of escape from each room. One path of escape should lead to the door that permits normal exit from the building. The other should be an alternate escape, such asa window, should the path to the escape door be impassable. Station an escape ladder at such windows if there isa long drop to the ground.

3. Sketch a floor plan of the building. Show windows, doors, stairs, and rooftops that can be used to escape. Indicate escape routes for each room. Keep theseroutes free from obstructionsand post copiesof the escape routes in every room.

4. Ensure that allbedroom doors are shut while you are asleep, preventing deadlysmoke from entering whileyou escape.

5. Touch the door before opening it. If the door is hot, checkyour alternate escape route. If the door is cool, open it cautiously. Be prepared to slam the door shut if smokeor heat rushes in.

6. When smoke ispr esent, crawl on the ground. Do not walk upright, since smoke risesand may overcome you. Air is typically clearest near the floor.

7. Escape quickly, but don’t panic.

8. Establish a place outdoors, away fr om your house, wher e everyone can meet and then take steps to contact the authorities and account for those missing. Ensure that nobody returns to the premises.

In the Event of a Fire Alarm

Smoke and Carbon Monoxide (CO) detectors may be installed to protect the occupants of the dwelling from the har mful, and possiblydeadly effects of smoke, heat, and fire-related dangers. The system's fire and emergencyprotection features are alwaysprotecting the premises.

NOTE: A professional installer must ensure that all

Smoke/Heat Alarms are installed in compliance with all national, regional, and local laws, statutes, and guidelines.

Silence aFalse Fire Alarm

In the event of a false fire alarm (for example, bur ning food or another non-emergency condition), you can silence the alarm.

To silence the alarm:

1. Enter an active, four -digit user code to silence the alarm.

IMPORTANT: Consult your installer to determine

how the Abort Window Dialer Delay is configured on your system. This defines the amount of time the system willwait to initiate the digital dialer when an alarm condition istr iggered and specifies the number of seconds you have to manually abort the

alarm, before an alarm repor t issent to the Central Station.

IMPORTANT: Consult your installer to determine

how the Alarm Cancel T ime is configured on your system. This defines the amount of time you have to send an alarm cancellation report to the Central Station. expires. The factory default setting for the system isfive (5) minutes.

2. Review the Alarms screen to deter mine which sensor activated

the alarm.

NOTE: If the alarm restarts, smoke may be present

in the alarm's detection chamber. Enter the user code again. T hen fan the detection chamber on the sensor for 30 seconds.

3. After the problem hasbeen addressed, tap the Clear Alarm Histo ry button.

NOTE: For Smoke/Heat Alarms and CO Detectors,

the Clear Alarm History button will not permit you to clear any history untilthe GC3 Panel receivesa message from the sensor that it has returned to normal operations.

In the Event of a Carbon Monoxide Alarm

Detectors may have been installed to safeguard the occupants of your dwelling from the dangerous and possibly deadly effectsof CO gas . See "Safety Precautionsand Notations" on page 6.

If a CO alarm isactivated, the system emitsa warning siren untilthe system no longer detects COin the environment.

To respond to a COalarm event:

1. Gather alloccupants and immediatelymove to fresh air (either go outdoors or stand by an open door/window).

DANGER!!! To protect yourself and others from

injury and/or death, do not re-enter the home or move away from the open door/window untilthe premises has been approved for safe reentry by emergencyofficials. T o learn about other ways to safeguard your home fr om the harmful effects of CO, refer to the guidelines defined by your local, state, or regional officials.

2. Dial9-1-1 (or your region's emergency services number) to report the situation to authorities.Always call from safe location.

3. Surveyeach person's health, checking for flu-like symptoms and other evidence of COpoisoning.

TIP: To prevent a future occurrence, contact an

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5 Fire &Carbon Monoxide Protection Proprietary &Confidential

industry professionalto evaluate allpossible sources of COgas in the dwelling.

Clear the Alarm History

After an alarm is activated on the system whileyou are way, a notification message appears inthe Alarm History.

To clear the alarm history:

1. Tap the Message system icon . Then tap Alarms.

Figure 4 New Alarms

2. Review the Alarms list.Then tap Clear Alarm History.

Figure 5 Alarms Screen

Page 37

6 EMERGENCY FEATURES

This chapter includes the following information:

24-Ho ur Alarm Buttons 38

Activate a Manual Panic,Fire, or Emergency Alarm 38

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6 Emergency F eatures Proprietary &Confidential

24-Hour Alarm Buttons

Three 24-hour alarm buttons can be shown or hidden bythe installer on the Control Panel'stouchscreen: Panic, Fire, andEmergency.

NOTE: Consult your installer to show or hide the 24-Hour

Emergency Alarm Buttons on your system. Typically, allof these buttons are configured to display on the touchscreen default. However, some systems are not configure to reveal all of the buttons.

You can open the following screen by pressingthe Alarm button on the Control Panel. See "Activate a Manual Panic,Fire, or Emergency Alarm" below. This revealsa screen that is typically configured by installers to include these 24-hour emergency alarm buttons:

Figure 1 24-Hour Alarm Buttons

Panic Button

When a user touches and holds the Panic button for two (2)seconds, the system immediatelygoes into the alarm state. Depending on how the system isconfigured, the Control Panel emits a loud, patterned warning siren or setsoff a silent panic alarm with no siren. The system also transmits a police report to the Central Station.

disarmed (see "To Disarm the System" on page 29) or the Fire Bell Cutoff Time expires. The system also transmits a Fire Report to the Central Station.

NOTE: Consult your installer to determine how the Fire Bell

Cutoff Time isconfigured on your system. The time can be

configured to last 4 minutes, 8 minutes, 12 minutes, 16 minutes, or Unlimited (no cutoff). The default setting is four (4) minutes.

Emergency Button

When a user touches and holds the Emergency button two (2)seconds, the system immediately goes into the alarm state. The Control Panel emits a loud , patterned warning siren and continues to sound untilthe system is disarmed (see "To Disarm the System" on page 29). The system also transmits an Emergency Report to the Central Station.

Activate a Manual Panic,Fire, or Emergency Alarm

You can activate a panic, fire, or emergency alarm using the GC3 Panel.

To activate a manual alarm:

1. Pressthe Alarm button on the GC3 Panel.

NOTE: Consult your installer to determine if the Police

Emergency Keyis configured to sound an audible alarm or a

silent panicalarm.

NOTE: Consult your installer to determine if the 2-Way Voice

feature is enabled on the system. If enabled, settingoff the Panic alarm givesoperators at the Central Station the ability use the Control Panel's built-in speaker and microphone to converse with people on the premises.

NOTE: Consult your installer to determine if the Silent

Panic/Burglary Listen Only feature isenabled on the system.

If enabled, setting off the Panic alarm givesoperators at the Central Station the abilityto use the Control Panel's built-in microphone to listen. If the panic alarm is sent, the operator can onlylisten. For your protection, you and the operator will not be able to talk.

Fire Button

When a user touches and holds the Fire button for two (2)seconds, the system immediatelygoes into the alarm state. The Control Panel emitsa loud, patterned warning siren that isin compliance with ANSIS3.41 Tempor al-3 Fire Alarm Signal and continues to sound untilthe system is

Figure 2 GC3 Panel—Alarm Button

2. Touch and holdthe Panic, Fire, or Emergency button for two

(2)seconds.

Figure 3 24-Hour Alarm Buttons

NOTE: Consult your installer about your system's

emergencykey settings. Typically, allthree buttons are enabled and visible on the touchscreen by default. However, some systems may be configured to hide one or more of these buttons.

Page 39

7 REMOTE CONTROL

This chapter includes the following information:

Remote Con trol Devices 40

Operate the System with a Key Fob 40

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7 Remote Control Proprietary &Confidential

Remote Control Devices

The installer can pair your system with one or more wireless key fobs to give you the ability to arm/disarm your system away from, but within range of, the control panel using the key fob'sbuttons. The GC3 Security & Automation System can be paired to work with a maximum of 32 wireless key fobs. Depending on your individual needs, key fobs can also be configured by the installer to activate specificalarms.

Operate the System with a Key Fob

The installer can configure each key fob to let you perform up to five (5) remote functions:

Arm the System in Stay Mode

Arm the System in Away Mode

Disarm the System

Activate an Auxiliary Fun ctio n

Activate an Alarm

NOTE: Consult your installer to determine how your keyfob

is configured to work with the system. Depending on your key fob's setting, it may or may not be configured to disarm the system.

Arming the System Usin g a Keyfob

You can arm the system in Stay or Away mode using a key fob that has been paired with the system.

To arm the system in Stay Mode, press the Stay button on

the keyfob for two (2)seconds.

To arm the system in Away Mode, press the Away button on

the keyfob for two (2)seconds.

external siren/sounder, control a lock, control a light, or used to activate a different auxiliary function.

Activating an Alarm Using a Key Fo b

To activate an emergency alarm, pressand hold both the Away and Disarm buttons on the keyfob for five (5)seconds.

NOTE: Consult your installer to determine what type of

alarm your keyfob is configured to activate. Depending on the individualkey fob settings, this function might be disabled on your key fob, or it might be configured to activate an auxiliary, audible, or silent panic alarm.

NOTE: In order to cancel an emergency alarm activated with

a key fob, you must disarm the system at the GC3 Panel. Alarms cannot be canceled or silenced using a keyfob.

NOTE: Depending on setup options, if any perimeter doors

or windows are open, the system may not allow arming to Away mode with a wirelesskey fob. Consult your installer to determine how thisoption is configured on your system.

Disarming the System Using a Key Fob

To disarm the system, press and hold the Disarm button on the key fob for two (2)seconds.

NOTE: Consult your installer to determine how your keyfob

is configured to work with the system. Depending on the individual key fob settings, it may or may not be configured to disarm the system.

Activating an Au xiliary F un ctio n

To activate an auxiliary function, press and hold the Auxiliary button on the keyfob for two (2)seconds.

NOTE: Consult your installer to determine how your keyfob

is configured to work with the system. Depending on the individual key fob settings, it may be configured to set of an

Page 41

8 SMART HOME CONTROLS

This chapter includes the following information:

Abo ut th e Smart Home Co ntrols Menu 42

Navigate t o the Smart Home Controls Men u 42

Lights 42

Locks 42

Thermostats 42

Scenes 43

Add a NewRoom 45

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8 Smart Home Controls Proprietary &Confidential

About the Smart Home Controls Menu

The Smart Home Controls menu givesusers the abilityto control ZWave smart home devices at the GC3 Panel. The system supports a maximum of 232 Z-Wave devices.

Navigate to the Smart Home Controls Menu

To navigate to the Smart Home Co nt rols menu:

1. At the Home screen, tap Smart Home Controls.

Figure 3 LightsScreen

Locks

Use the controlsin the Locks screen to lock and unlock your smart home devices.

To lockand unlock devices:

1. Navigate to the Smart Home Controls menu. See "Navigate to

the Smart Home Controls Menu" above.

Figure 1 Home >Smart Home Controls

This r eveals the Smart Home Controls menu.

2. Tap Locks .

3. At the Locks screen, swipe left to unlockor right to lock. You can

also tap the lock or unlock icon.

Figure 2 Smart Home Controls Menu

Lights

Use the controlsin the Lights screen to adjust your smart home lighting devices.

Dim or Bright en Lights

To dim or brighten lights:

1. Navigate to the Smart Home Controls menu. See "Navigate to

the Smart Home Controls Menu" above.

2. Tap Lights.

3. At the Lights screen, swipe left to dim the light or right to

brighten. You can also tap the dim or brighten icon.

Thermostats

Use the controlsin the Thermostat s screen to operate your thermostats.

To operate the thermostat:

1. Navigate to the Smart Home Controls menu. See "Navigate to

the Smart Home Controls Menu" above.

2. Tap Thermostats.

3. At the Thermostats screen, you have these options:

Figure 4 Thermostats Screen

To chan ge the temperature set points, press the

top arrow to raise the temperature or press the bottom arrow to lower the temperature.

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Proprietary &Confidential 8 Smart Home Controls

Figure 8 Smart Home Controls >Scenes

E x a m p l e s : W h e n t o C r e a t e S c e n e s

There are a wide variety of scenesthat you can create.Some of the more common include:

Leaving for the Day: Create a scene named "Leave" to lock

Figure 5 Temperature Set Point

the door, turn off all lights, adjust the thermostat.

To chan ge the fan setting, tap the current setting to

open a menu and tap the desired option.

Figure 6 Fan Setting

To chan ge the thermostat mode, tap the current

setting to open a menu and tap the desired mode.

Figure 7 Thermostat Mode

Scenes

Use the Scenes screen to create scenarios that define simple rules for how your Z-Wave home automation devices work together. There is no functional limit on the number of scenes that youcan create to control lights,home automation devices, and other alarm sensors.

Retire for the Nigh t: Create a scene name "Good Night"to switch OFFthe downstairs lights, lock the entry doors, illuminate a nightlight in the dwelling's hallways, and adjust the thermostat setting.

Wake Up in the Morning: Create a scene named "Good Morning"to adjust the thermostat temperatur e, turn on family room lights,and turn on the coffee pot.

Add a New Scene

To add a new scene:

1. Navigate to the Smart Home Controls menu. See "Navigate to the Smart Home Controls Menu" on the previous page.

2. At the Smart Home Controls menu, tap Scenes.

3. At the Scenes screen, tap Edit Scenes.

Figure 9 Scenes >Edit Scenes

4. At the Scenes screen, tap Add New Scene.

Figure 10 Add New Scene

5. Enter a name for the new scene. Then tap Next.

For example, enter: Lock Up.

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8 Smart Home Controls Proprietary &Confidential

Figure 11 Enter a Name for the New Scene

6. Create a new scene (see "Add a New Scene" on the previous

page) or tap the Scene that you want to edit.

7. At the <Scene Name> screen, tap Add or Remove Items.

Figure 12 EditScene >Add or Remove Items

8. Tap the arrow that corresponds to the desired smart home control.

For example, tap the arrow next to Lights.

Figure 14 Add or Remove Items >Lights>Add Device

When the device is added to the scene, the icon changes to YELLOW.

Figure 15 Add or Remove Items >Lights>Device Added

10. Choose one of these options:

To add other devices to the scene, tap Back.

To save the scene as is, tap any area outside of the dropdown menu to close it.

Any devices added to the scene appear in the list.

Figure 13 Add or Remove Items >Lights

9. Tap the plus (+)sign that corresponds to the desired devicein the list.

For example, tap the plus (+)sign next to the device named Home Theater Light.

11. Set the desired settings for each device in the scene. When the scene is r un, it will perform the chosen actions for all devices in the scene.

12.

Tap t when finished.

Execute a Scen e

To execute a scene:

1. Navigate to the Smart Home Controls menu. See "Navigate to

the Smart Home Controls Menu" on page 42.

Figure 16 Scene

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Proprietary &Confidential 8 Smart Home Controls

2. At the Home screen, tap Smart Home Controls.

3. At the Smart Home Controls menu, tap Scenes.

4. Tap the button for the desired scene.

For example, tap Lock Up.

Figure 17 Scenes

5. When the Scene <Name> was Executed message appear s, tap OK or wait a few secondsfor the message to close automatically.

Tap t when finished.

Deleting a Scene

To delete scene:

1. Navigate to the Smart Home Controls menu. See "Navigate to the Smart Home Controls Menu" on page 42.

2. At the Smart Home Controls menu, tap Edit Scenes.

Figure 19 Scene >Edit Scenes >Delete Scene

4. At the Delete Scene <Name> message, tap Delete.

Figure 20 Delete Scene Name Message

Tap t when finished.

Add a NewRoom

Use the Ro oms screen to create customized settings for the smart home controls in a specificroom. There isno functional limit on the number of rooms that you can create for the system.

Figure 21 Rooms Screen

E x a m p l e s : W h e n t o C r e a t e R o o m s

Figure 18 Scenes>Edit Scenes

This placesthe Scenes screen into edit mode.

3. While the system is in editing mode, tap the trash can icon that corresponds to the scene to delete.

There are a wide variety of rooms that you can create.Some of the more common include:

Fron t RoomCreate customized settings for your dwelling'sliving

room.

Master Bedroom Create customized settings for your

dwelling'smaster bedroom.

Basement Create customized settings for your home's

basement.

Add a New Room

To add a new room:

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8 Smart Home Controls Proprietary &Confidential

1. Navigate to the Smart Home Controls menu. See "Navigate to

the Smart Home Controls Menu" on page 42.

2. At the Smart Home Controls screen, tapRooms.

Figure 24 Enter a Name for the New Room

6. At the <New Room Name>screen, tap Ad d or Remove Items.

Figure 22 Smart Home Controls >Rooms

This r eveals the Rooms screen.

3. At the Rooms screen, tap Edit Rooms.

Figure 23 Rooms >Edit Rooms

4. While in editing mode, tap Ad d New Room.

5. At the Enter a Name for the New Room screen, enter a name and then tap Next.

For example, enter: Home Theater

Figure 25 Add or Remove Items

7. At the drop-down list, tap the type of device to add.

For example, tap Lights.

Figure 26 Add or Remove Items—Device Types

8. In the drop-down list, tap the device to add.

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Proprietary &Confidential 8 Smart Home Controls

Figure 27 Add or Remove Items—Add Device

9. Choose one of these options:

To add other devices to the room, tap Back.

To save the room as is, tap any area outside of the dropdown menu to close it.

Any devices added to the room appear in the list.

Figure 30 Rooms >Edit Rooms

This placesthe Rooms screen into edit mode.

3. While the system is in editing mode, tap the trash can icon that corresponds to the room to delete.

Figure 28 <Room Name>—Device Added

10.

Tap t when finished.

Access a Room

To access a room:

1. Navigate to the Smart Home Controls menu. See "Navigate to

the Smart Home Controls Menu" on page 42.

2. At the Home screen, tap Smart Home Controls.

3. At the Smart Home Controls menu, tap Rooms.

4. Tap the button for the desired room.

For example, tap Living Room.

4. At the Delete Roo m <Name> message, tap Delete.

Figure 31 Room >Edit Rooms >Delete Room

Figure 32 Delete Room Name Message

Figure 29 Rooms

Tap t when finished.

Deleting a Ro om

To delete r oom:

1. Navigate to the Smart Home Controls menu. See "Navigate to

the Smart Home Controls Menu" on page 42.

2. At the Smart Home Controls menu, tap Edit Ro oms.

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THIS PAGE INT ENTIONALLY LEFT BLANK

Page 49

9 SYSTEM INFO AND USAGE

This chapter includes the following information:

System Info and Usage 50

Histo ry 50

System Info 51

Dealer In fo 51

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9 System Info and Usage Proprietary &Confidential

System Info and Usage

The System Info and Usage menu provides access to the system's history, system information, and security provider's contact information.

Figure 1 System Info and Usage Menu

History

The Histo ry screen shows a chronologicallog of system events. Each event is recorded with a date and time stamp:

System Armed/Disarmed: Keeps a record of when the system

is armed and disarmed.

Zone Bypassed/Un byp assed: Keeps a record of when zone

sensors are bypassed and unbypassed, and makes a note when zones are bypassed or unbypassed by the installer.

Alarms Triggered/Cleared: Keeps a r ecord of when alarm

conditionsare triggered and cleared.

Alerts: Keeps a record of when theGC3 Panelor a zone issue

an alert. F or example, low battery, ACpower loss,or tamper conditions.

*Programming Mode Started /Terminated: Keeps a record of

when the installer accesses and exitsthe Installer Toolbox.

*Walk Test Mo de Started /Terminat ed: Keeps a record of

when the installer starts and stops a Sensors Test and ConsoleTest.

1. At the Home screen, tap System Info and Usage.

Figure 2 Home screen >System Info and Usage Button

2. At the System Inf o and Usage menu, tap History.

Figure 3 System Info and Usage Menu

This r eveals the Histo ry screen. See "Filtering the History Screen" below.

Filtering the Hist ory Screen

You can filter the list in the History screen to show or hide alarms, bypasses, or alerts.

NOTE: Events marked with an asterisk (*)always appear in

the log and cannot be filtered from view.

Navigate t o the History Screen

To navigate to the History screen:

Figure 4 History —Filter CheckBoxes

At the Hist ory screen, tap one of these check boxes to add or remove the checkmark:

Alarms: Add a check mark to show alarm events.Remove the

checkmark to hide alarm events.

Bypasses: Add a check mark to show bypasses. Remove the

checkmark to hide bypasses.

Alerts: Add a check mark to show alerts. Remove the check

mark to hide alerts.

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Proprietary &Confidential 9 System Info and Usage

System Info

The System Hist ory screen shows the following information about your GC3 Panel(depending on the features that ar e active in your system):

Z-Wave Home ID

Serial Number

Firmware Version

Build Version

Radio Mo dem

Z-Wave Version

Open Source Licenses Information

Figure 7 System Info Screen

Navigate t o the System Info Screen

To navigate to the System Info screen:

1. At the Home screen, tap System Info and Usage.

Figure 5 Home screen >System Info and Usage Button

2. At the System Inf o and Usage menu, tap System Info.

Dealer Info

The Dealer In fo screen shows basic contact information for your 2GIG alarm dealer.

Navigate t o the Dealer Info Screen

To navigate to the Dealer Inf o screen:

1. At the Home screen, tap the System Info and Usage button.

Figure 8 System Info and Usage Button

2. At the System Inf o and Usage menu, tap Dealer Info.

Figure 6 System Info and Usage Menu

This r eveals the System Info screen.

Figure 9 System Info and Usage Menu

This r eveals the Dealer Info screen. See "About the Dealer Info Screen" below.

Abo ut th e Dealer Info Screen

For information about your 2GIG alarm dealer, navigate to the Dealer Info screen. See "Navigate to the Dealer Info Screen" above.

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9 System Info and Usage Proprietary &Confidential

Figure 10 Dealer Info Screen

This screen provides you with the following information:

Dealer Name: Reveals the company name for your 2GIGalarm

dealer.

Dealer Address: Reveals the mailing address for your 2GIG

alarm dealer.

Dealer Phone #: Reveals your 2GIG alarm dealer's telephone

number.

Dealer URL: Reveals the web site url for your 2GIG alarm

dealer.

Page 53

10 SYSTEMSETTINGS

This chapter includes the following information:

Users 54

Soun ds 58

Bypass Sensors 59

Smart Home Settings Menu 60

Screen 70

Date/Time 72

SystemTests 72

FirmwareUpdate 74

Replace th e GC3 Cellular Radio Modu le 75

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10 SystemSettings Proprietary &Confidential

Users

The Users menu lets you add, edit, and delete users from the system.

NOTE: To use this feature, you must know the four-digit

Master User Code.

Types of User Codes

There are different types of user codes to provide users with access to various system features:

IMPORTANT: Do Not Share Your User Codes. Operators

at the Central Station may need to review the codes used to determine your identity. The codes entered may need to be used as a decision-making tool for dispatching emergency assistance.

User Code: A unique, four-digit code to identify different system

users and provide them with the ability to disarm the system.

Master User Code: A four-digit code typically known by one or

two members of a household. The default code is1111.To secure this code, it is recommended that you immediatelychange the default code to a unique one.

Duress Cod e: A four-digit code that you enter to silentlynotify

your Remote Service Provider of an emergency event, such as being forcibly held against your willby an intruder .

Installer Code: A four-digit code that provides professional

installer's and 2GIG alarm dealers with access to the system's programming functions.

Activating the Duress Code

The system supports a total of 100 four-digit pass codes (this includesboth the Master User Code and the Duress Code). Although the Duress Code is listed by default on the Users screen, it is not activated by default.

To activate the Duress Code:

1. At the Home page, tap System Settings.

2. Enter the Master User Code to access the System Settings

menu.

3. At the System Settings menu, tap Users.

been created: the Mast er User ( which is active) and the Duress user (which is grayed out).

Figure 2 Users Screen

5. Tap the pencil icon next to the Duress user.

Figure 3 Users Screen > Edit Duress User

6. At the Edit Duress User screen, tap the Active button in the top

row.

Figure 4 EditDuress User > Active Button

7. At the Enter a cod e for u ser Duress screen, enter a unique four-digit code for the duress user and tap Next.

Figure 1 System Settings> Users

4. This reveals the Users screen. If thisis the first time you are

adding a user, you willnotice that two (2) users have already

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Proprietary &Confidential 10 SystemSettings

Figure 5 DistressUser Code

8. At the Confirm code f or user Du ress, enter the code again and tap Done.

9. At the Edit Duress User screen, tap the pencilicon in the Name row if you want to change the user name.

Figure 8 Enter New User Name

6. At the Enter a cod e for User <Name> screen, enter a unique four-digit code for the new user. T hen tap Next .

NOTE: If you attempt to add a code that is already in

Figure 6 EditDuress User Screen

10.

Tap t when finished.

Add ing a User

You can add new users to the system. The system supports a total of 100 four-digit pass codes (thisincludesboth the Master User Code andDuress Code).

To add a user:

1. At the Home screen, tap System Settin gs.

2. Enter the Master User Code to access the System Settings

menu.

3. At the System Settings menu, tap Users.

This r eveals the Users screen. If thisisthe first time you are adding a user, you willnotice that two (2)users have already been created. The Master User and the Du ress user.

4. Tap Add User.

At the Confirm code fo r user <Name> screen, re-enter the four-digit code for the new user. T hen tap Next.

use, the system pr ompts you to enter a different code. Every user code must be unique.

Figure 9 Enter a User Code

Figure 10 Confirm code for user <Name>

Figure 7 Users Screen > Add User

5. At the Enter a Name for the New User screen, enter a name for the new user. Then tap Next.

The new user name and code appears in the Users page.

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Chan ge the User Status to Active or Inactive

To change the user status to activeor inactive:

1. Open the Edit User page. See "Editing a User" above.

2. If you want to make the user profile inactive, move the Active

slide control to the left.

Figure 11 User Screen > New User

Tap t when finished or continue with the steps in "Editing a User" below

Editing a User

To edit a user:

1. At the Home screen, tap System Settin gs.

2. Enter your four-digit user code to access the System Settingsmenu.

3. Tap Users.

4. Tap the pencil icon next to the desired user.

3. If you want to make the user profile active, move the slide control to the right. Thisis the factory default setting.

Figure 14 EditUser Screen > Inactive Status

Figure 12 User Screen > Edit User

5. Make the desired changes on the Edit User page. See "Editing

Options" below.

Figure 13 EditUser Screen

Tap t when finished.

Editing Options

When editing a user, you have these options:

Figure 15 EditUser Screen > Active Status

Chan ge a User Name

To change a user name:

1. Open the Edit User page. See "Editing a User" above.

2. Tap the pencil icon next to the user name.

Figure 16 EditUser Screen > Edit Name

3. At the Enter a name for t he user screen, enter a new user name.

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Figure 17 Enter User Name

4. Tap Done.

Chan ge a User Code

To change a user code:

1. Open the Edit User page. See "Editing a User" on the previous

page.

2. Tap the pencil icon next to the user code.

3. At the Enter a Code for User screen, enter a unique four-digit code for the user. Then tap Next.

4. Enter the code again to confirm it.

5. Tap Done.

Add ing a User Schedule

To add a schedule:

1. Open the Edit User page. See "Editing a User" on the previous

page.

2. Scroll down to Sched ules.

3. Tap Add Schedu le.

4. Choose one of these options:

Add ing a Recurring Sch edu le

If a user requires access to your dwelling on a recurring schedule, you can create a schedule for that user. For example, a housekeeper or tutor might need recurr ing access to your home on certain days of the week.

To add a recurring schedule:

a. Tap Recurring.

b. Place a check mark in the desired day of week boxes.

For example, place a check mar k in the Mon, Wed, and Fri boxes.

c. Tap Set Start Time. Scroll to the desired Hour,

Minute, and AM/PM and tap Set.

d. Tap Set End Time. Scrollto the desired Hou r, Minute,

and AM/PM and tap Set.

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Tap to save the schedule.

Add ing a Date Schedule

If a user requires access to your dwelling on a specific date, you can create a schedule for them. For example, a repairman might need access to your home on a single date.

To add a date schedule:

a. Tap Date.

b. Tap Set Date. Scroll to the desired Month , Day, and

Year and tap Set.

c. Tap Set Start Time. Scroll to the desired Hour,

Minute, and AM/PM and tap Set.

d. Tap Set EndTime. Scrollto the desired Hour, Minute,

and AM/PM and tap Set.

Tap to save the schedule.

Add ing a Date Range Schedule

If a user has a need to access your dwelling for a period of time, you can create a schedule for them. For example, a visitor in your home who needs accessfor a few weeks.

To add a date range schedule:

a. Tap Date Range.

b. Tap Set Start Date. Scroll to the desired Mont h, Day,

and Year and tap Set.

c. Tap Set End Date. Scroll to the desired Month, Day,

and Year and tap Set.

d. Tap Set Start Time. Scrollto the desired Hour,

Minute, and AM/PM and tap Set.

e. Tap Set EndTime. Scrollto the desired Hour, Minute,

and AM/PM and tap Set.

Tap to save the schedule.

Delete a User

If an occupant of your dwelling moves away and no longer needs access to your home, you can delete the user's profile.

NOTE: If you have shared the Master User Code or Duress

Code with the user, it isalso recommended that you change those codes.

To delete a user:

1. At the Home screen, tap System Settings.

2. Enter your user code to accessthe System Settings menu.

3. Tap Users.

4. Tap the garbage can icon nextto the desired user.

5. At the Delete user screen, tap Delete.

Sounds

The Soun ds menu letsyou adjust the volume of the voice,chime, doorbells, keypad tones, and system annunciations.

Adju st the Volume

To adjust the volume of a sound feature:

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1. At the Home screen, tap System Settings.

Figure 21 Sounds Screen

Figure 18 Home Screen >System Settings

NOTE: To use this feature, you must know the four-

digit Master User Code.

2. At the Enter Your Code to Access the System Settings screen, enter the four-digit Master User Code.

4. Swipe up or down to move the desired sound control into view.

5. Touch and holdthe desired control and then swipe to the left to lower the volume or swipe to the right to raise the volume:

Voice &Chime

Doo rbells

Keypad

System Annunciat ion

Tap t when finished.

Figure 19 Enter Your Code to Accessthe System Settings

3. At the System Settings menu, tap Sou nd s.

Figure 20 System Settings>Sounds

This r eveals the Soun ds screen.

Bypass Sensors

You can manuallybypassa sensor using the Bypass Sensors button in the System Settin gs menu. When you need to bypass one or more perimeter or interior sensors, it ismost common to manuallybypass the sensor. There isalso an alternate method for bypassing a sensor called Force Bypassing. See "Force Bypassing" on page 27.

NOTE: To use this feature, you must know the four-digit

Master User Code.

Manually Bypassin g a Senso r

When manuallybypassing a sensor, tap the Bypass Sensors option in the System Settin gs menu to add the desired sensors to the Bypassed

Sensors list.

WARNING!! A bypassed burglary protection sensor does

NOTprovide security pr otection when the system is armed. See "Force Bypassing" on page 27.

1. At the Home screen, tap System Settings.

Figure 22 Home Screen—System Settings Button

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2. At the Enter Your Code to Access the System Settings

screen, enter an active, four-digit user code.

Figure 26 System Ready to Arm (BYPASS) Status

Figure 23 Enter Your Code to Accessthe System Settings

3. At the System Settings menu, tap Byp ass Sen sors.

Figure 24 System Settings>BypassSensors

4. Onthe desired slide control, swipe right to add the sensor to the

system's list of Bypassed Devices.

7. Continue by arming the system. See "Arm the System" on page

26.

After the system is disarmed, bypassed sensors are automatically removed from the system's Byp assed Sensors list, unless the Auto

Bypass fo r Manual Bypass feature isenabled.

NOTE: Consult your installer to determine if the Auto Bypass

for Manual Bypass feature isenabled. See the GC3 Installation & Programming Guide.

Removing Sensors from the Bypassed Sensors List

After the system is disarmed, bypassed sensors are automatically removed from the system's Byp assed Sensors list, unless the Auto Bypass fo r Manual Bypass feature isenabled. If you decide you want to remove a sensor from the Bypassed Sensors list before you arm the system, use the steps detailed here.

To remove a sensor from the Bypassed Sensors list:

1. At the Home screen, tap System Settings.

2. Enter the Master User Code to access the System Settings.

3. Tap Bypass Sen sors.

4. Move the slide control to the left for the desired sensor. This

removes the sensor from the system's Byp assed Senso rs list.

Figure 25 Bypassed Sensors Screen

Tap t to return to the System Settings menu.

Tap t to return to the Home screen.

The system bypasses the devices and itsstatus changes to System Ready To Arm (BYPASS).

Tap t when finished.

Smart Home Settings Menu

NOTE: This menu isonlyavailable to installers.

The Smart Home Settings menu provides installers with access to a variety of Z-Wave settings for the GC3 Security & Automation System.

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Installers can configure the system to give the Master User permission to accessthe Smart Home Settings menu, users who know the Master User code can access a variety of Z-Wave settings for the GC3 Security& Automation System.

NOTE: The GC3 Panelignores any Command_Class_Basic

commands it receivesfrom other deviceson the Z-Wave network.

Navigate t o the Smart Home Settings Menu

To navigate to the Smart Home Settings menu:

1. At the Home screen, tap System Settings.

Figure 27 Smart Home SettingsButton

2. At the Enter Your Code to Access the System Settings

screen, enter the system's four-digit Master User Code.

NOTE: Consult your installer to determine if the

Smart Home Settings menu has been enabled on

your system. Typically, thisbutton isgrayed out and not available because the factory default setting for this feature isDisabled but Visible.

This r eveals the Smart Home Settings menu.

Figure 30 Smart Home SettingsMenu

Add a New Device

TIP: Manufacturers may add Z-Wave devices to a network

in order to test them. To ensure successfuladdition of a deviceto the GC3 Control Panel, remove the new device before adding it to the networ k. See "Remove a Device" on

page 63.

To add a Z-Wave device to the network:

1. Navigate to the Smart Home Settings menu. See "Navigate to the Smart Home Settings Menu" above.

2. At the Smart Home Settings menu, tap Add Devices.

Figure 28 Enter Your Code to Accessthe System Settings

3. At the System Settings menu, tap Smart Ho me Settings.

Figure 31 Smart Home Settings—Add Devices

The Listening for Devices to Add screen revealsthe Add Devices Now message.

Figure 29 System Settings>Smart Home Settings

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TIP: The Control Panel issues a double-beep when

a device is successfully added to the network.

Figure 32 Listening for Devices to Add—Add Devices Now

3. Walk to and trigger the device. For example, if you are adding a Z-Wave light bulb, turn the light bulb ON.

Figure 35 Listening for Devices to Add—New Device

TIP: Typically, you can trigger a device on the

network by either powering the device OFF/ON, pressing a button once or twice, or flipping a switch on the device. Every device is different.

When the system discovers a device, the New device found and Addin g device message appears.

5. (Optional) At the Listening for New Devices to Add screen, tap Rename.

Figure 33 Adding Device

4. At the New device was added to the system message, tap OK.

Figure 34 New Device was Added to the System Message

The newly discovered device appears in the Listening for Devices to Add screen. Any device information captured during the discovery process appears below the device name.

Figure 36 Listening for Devices to Add—Rename

6. At the Enter a name for t his device screen, use the

touchscreen keypad to enter a new device name.

For example, enter: Living Room Dimmer

Figure 37 Enter a name for this device

7. Tap Done.

The system reveals the new name on the Listening for Devices to Add screen.

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TIP: Typically, you can trigger a device on the

network by either powering the device OFF/ON, pressing a button once or twice, or flipping a switch on the device. Every device is different.

When the system successfully removes the device, it appears on the Listening for Devices to Remove screen.

Figure 38 Listening for Devices to Add—New Device Name

From the Listening fo r Devices to Add screen, you can continue by triggering the next desired deviceand then renaming it as needed.

Tap t to return to the Smart Home Settin gs menu.

Remove a Device

To remove a device from the network:

1. Navigate to the Smart Home Settings menu. See "Navigate to

the Smart Home Settings Menu" on page 61.

2. At the Smart Home Settings menu, tap Remove Devices.

Figure 39 Smart Home Settings—Remove Devices

The Listening for Devices to Remove screen appears.

Figure 41 Listening for Devices to Remove—Device Removed

TIP: The Control Panel issues a double-beep when

a device is successfully removed to the network.

Tap t to return to the Smart Home Settin gs menu.

Check th e Network

Use the Ch eck Network feature to scan the smart home network for unresponsive nodes. This can take several minutes and some of the smart home functionswillbe unavailable until the checkiscomplete.

To perform a network check:

1. Navigate to the Smart Home Settings menu. See "Navigate to

the Smart Home Settings Menu" on page 61.

2. At the Smart Home Settings menu, tap Check Network.

Figure 42 Smart Home Settings—Check Network

Figure 40 Listening for Devices to Remove—Remove Devices

Now

4. Walk to and trigger the device on the network. For example, if you are removing a Z-Wave light bulb, turn the light bulb ON.

3. At the Check Network screen, tap Start.

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Figure 43 Check Network—Start

The system scans the network for unresponsive nodes and indicates the status of each scanned node.

Figure 44 Check Network—Status

4. When the Check Network is complete you can see the status of nodes in the network.

Tap t to return to the Smart Home Settin gs menu.

Rediscover t he Network

After adding or removing devices fr om the network, the final step isto rediscover the network. Thisupdates the system's communication r outes so it communicateswith the newly added and previously added Z-Wave devices.

To rediscover the network:

1. Navigate to the Smart Home Settings menu. See "Navigate to the Smart Home Settings Menu" on page 61.

2. At the Smart Home Settings menu, tap Rediscover Network.

Figure 46 Rediscover Network—Start

While the system isrediscovering the network it displays the status of each node asit is checked.

Figure 47 Rediscover Network—Status

When the rediscovery iscomplete, the Rediscover Network screen with the Start button (shown above)appears again.

Reset the Controller

You can reset the Z-Wave controller to remove allZ-Wave devices from the network and to reset the controller to its factory default state.

NOTE: Use thispr ocedure only in the event that the network

primary controller is missing or otherwise inoperable.

To reset the controller:

1. Navigate to the Smart Home Settings menu. See "Navigate to

the Smart Home Settings Menu" on page 61.

2. At the Smart Home Settings menu, tap Advanced Settin gs.

Figure 45 Smart Home Settings—RediscoverNetwork

3. At the Rediscover Network screen, tap Start.

3. At the Advan ced Settings menu, tap Reset Controller.

Figure 48 Smart Home Settings—Advanced Settings

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Figure 49 Advanced Settings—Reset Controller

4. At the Reset the Z- Wave Controller screen, tapReset Con troller.

Figure 50 Reset the Z-Wave Controller—Reset Controller

NOTE: Resetting the controller willdelete allnode

information from the GC3 Control Panel. Any devicesthat were part of the mesh network will need to be manuallyremoved from the network before they can be added to a network.

While the controller is being reset, the Working message appears.

Figure 52 Z-Wave Controller Reset Message

View AllDevices

The View All Devices function lists all Z-Wave devices in the Control Panel network and provides the following options, depending on the type and current status of a device:

Con figure

Hide/Unhide

Identify

Remove

Rename

Replace

To view all network devices and access these options:

1. Navigate to the Smart Home Settings menu. See "Navigate to

the Smart Home Settings Menu" on page 61.

2. At the Smart Home Settings menu, tap View AllDevices.

Figure 53 Smart Home Settings—View AllDevices

3. At the Smart Home Devices screen, review the list of devices.If

you have added several devices, you can swipe up and down to move through the list.

Figure 51 Reset the Z-Wave Controller—Working

5. When the controller isr eset, the following message appears. T ap OK or wait a few seconds for the message to close automatically.

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Figure 54 Smart Home – View AllDevices

4. To view the options availablefor a device, tap the menu button (

Configure

The Configure option is device dependent, and only appears when a ZWave device hasspecialconfiguration options.

Figure 55 Smart Home – Configure Option

This option lets you enter configuration parameters that are found inthe device'suser guide.

Hide/Unhide

Figure 57 Smart Home Devices – Hide Confirmation

2. Tap Hide to pr event the device from appearing on Smart Home

Control screens.

The device appears in gray text on Smart Home Devices screen.

Figure 58 Smart Home Devices – Hidden Device

Tap t to return to the Smart Home Settin gs menu.

To make a hidden device visibleon Smart Home Control screens:

Tap the menu button ( ) next to the device and tap Unh ide.

The Hide/Unhide option deter mines whether or not a device appears on Smart Home Control screens.

To hide a device on Smart Home Control screens:

Tap the menu button ( ) next to the device and tap Hide.

Figure 56 Smart Home Devices – Hide

A confirmation screen appears.

Figure 59 Smart Home Devices – Unhide

The menu closes, the device appears in normal text on the Smart Home Devices screen, and it also appears in Smart Home Control screens.

Figure 60 Smart Home Devices – Unhidden Device

Tap t to return to the Smart Home Settin gs menu.

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Identify

This option lets you identify a device from the control panel. Tapping Identify activates the device(for example, a light module will tur n on and then turn off). This feature can be helpful if you add multiple devices to the system without renaming them at the time of installation.

Figure 63 Smart Home Devices – Remove Confirmation

2. Tap Remove to delete the device from the network.

Tap t to return to the Smart Home Settin gs menu.

Rename

Figure 61 Smart Home Devices – Identify

Remove

This option lets you remove a non-communicating node fr om the system. This option onlyappears for a device that is not communicating with the system.

NOTE: Non-communicating devices are indicated byan

alert icon ( ).

To remove a non-communicating node from the system:

Tap the menu button ( ) next to the non-communicating deviceand tap Remove.

This option lets you rename devices that have already been added to the system.

To rename a device:

Tap the menu button ( ) next to the device and tap Rename.

Figure 64 Smart Home Devices – Rename

An onscreen keyboard appears.

Figure 62 Smart Home Devices – Remove

A confirmation screen appears.

Figure 65 Smart Home Devices – Enter a name for the device

2. Enter a new name for the device and tap Done.

The system reveals the new name on the Smart Home Devices screen.

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Figure 66 Smart Home Devices – New Device Name

Tap t to return to the Smart Home Settin gs menu.

Replace

This feature lets you replace a non-communicating device with an identical devicemaintaining the same node number and other mesh network settings. This makesit easier to replace a device that is no longer working and isonly availablefor a non-communicating device.

NOTE: Non-communicating devices are indicated byan

alert icon ( ).

To replace a non-communicating device:

Tap the menu button ( ) next to the non-communicating deviceand tap Replace.

Figure 67 Smart Home Devices – Non-Communicating Device

2. Tape Replace.

Figure 69 Smart Home Devices – Listening For Replacement

Device

3. Walk to and trigger the replacement device on the network. For example, if you are replacing a Z -Wave light bulb, turn the light bulb ON.

A confirmation dialog appears when the replacement is finished.

Figure 70 Smart Home Devices – Replacement Finished

4. Tap OK to close the confirmation dialog.

Tap t to return to the Smart Home Settin gs menu.

Associating Z -Wave Devices

The Association function provides a means of enabling individual networ k devicesto communicate directlywith each other.

To associate Z-Wave devices:

1. At the Home screen, tap System Settings.

Figure 71 Home—System Settings

Figure 68 Smart Home Devices – Replace

A L istening F or Replacement Device screen appears.

2. Enter the Master User Code to access the System Settings screen.

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3. At the System Settings menu, tap Smart Ho me Settings on

both Control Panels.

Figure 72 System Settings—Smart Home Settings

4. At the Smart Home Settings menu, tap Device Associatio n.

Figure 73 Smart Home Settings—Advanced Settings

5. At the Z-Wave Association screen, tap the Manage button

next to the device that willact as the controller.

Figure 75 Z-Wave Association—EditGroup

7. Select the devices to be associated with the controller device and tap 3.

Figure 76 Z-Wave Association Device

Tap t to return to the Smart Home Settin gs menu.

NOTE: Refer to device documentation for information about

the association groups supported by the device.

Learn Controller

The GC3 Panelcan be added to an existing Z-Wave network as a "secondary" controller (this processis also called "copy" or "replication").

When the GC3 Panel acts as a secondary controller, devicescan only be added to or removed from the Z-Wave network at the primary controller. Other than that, all functionsare available to either controller.

To add the GC3 Panel as a secondary controller for an existing Z-Wave network:

1. At the existing controller, add the GC3 Panel to the Z-Wave network. (If the existing controller is a GC3 Panel, see "Add a New Device" on page 61. Otherwise, refer to the documentation that came with the Z-Wave controller.)

2. At the Home screen on the secondary GC3 Panel, tap System Settings.

Figure 74 Z-Wave Association—Manage

6. Tap Edit Group to select the Group for the association.

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Figure 77 Home—System Settings

3. Enter the Master User Code to access the System Settings

screen.

4. At the System Settings menu, tap Smart Ho me Settings.

Figure 80 Advanced Settings—Controller Learn

The GC3 Paneldisplays a "Learning Z -Wave Controller" message and waits for a signal from the primary controller. The synchronization takestime, depending upon the number of ZWave devices in the network.

NOTE: If a new Z-Wave device is added to the

network, the secondary controller must be relearned into the network.

Screen

Use the Screen feature to adjust the screen br ightness, dim brightness, backlight timeout, and to place the touchscreen into clean mode.

NOTE: To use this feature, you must know the four-digit

Master User Code.

Navigating t o Screen

1. At the Home screen, tap System Settings.

Figure 78 System Settings—Smart Home Settings

5. At the Smart Home Settings menu, tap Advanced Sett ing s.

Figure 81 Home Screen >System Settings

2. At the Enter Your Code to Access the System Settings

screen, enter an active, four-digit user code.

Figure 79 Smart Home Settings—Advanced Settings

6. At the Advan ced Settings menu, tap Controller Learn.

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Tap t to return to the System Settings menu.

Tap t to return to the Home screen.

Adju stin g the Dim Brightness

The Dim Brightnessrefers to the brightness level of the touchscreen when backlit.

To adjust the dim br ightness:

1. Navigate to Screen. See "Navigating to Screen" on the previous page.

Figure 82 Enter Your Code to Accessthe System Settings

3. At the System Settings menu, tap Screen.

2. Onthe Dim Brightness slide control, swipe left to lower the dimmer brightness. Swipe right to increase the dimmer brightness.

Figure 83 System Settings>Screen

This r eveals the Screen screen.

Adju stin g the Screen Brightness

NOTE: This feature is availableonly when the system is set

to demo mode.

Adjust the screen brightness to improve the readabilityof the text and images on the touchscreen and to avoid eye discomfort indarker environments or at night.

To adjust the screen brightness:

1. Navigate to Screen. See "Navigating to Screen" on the previous

page.

2. Swipe the Screen Bright ness slide control to the left or right to

decrease or increase the brightness.

Figure 84 Screen—Screen Brightness

Figure 85 Screen—Dim Brightness

Tap t to return to the System Settings menu.

Tap t to return to the Home screen.

Adju stin g the Backlight Timeout

To adjust the timeout interval for the backlight:

1. Navigate to the Screen screen. See "Navigating to Screen" on the previouspage.

Figure 86 Screen—Backlight Timeout

2. Choose one of these options from the list:

Always On: Thisoption requires the most battery

power.

30 Seconds: T his option conserves the most battery

power. Thisis the factory default setting.

1 Minute-10 Minutes: Select the desired timeout

interval.

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Tap t to return to the System Settings menu.

Tap t to return to the Home screen.

Placing the System into Clean Mode

Alwaysplace the system into Clean Mode before wiping the touchscreen.This will help you to avoid setting off a false alarm or changing system settings when cleaning the touchscreen.

Date/Time

The Date/Time screen letsyou modify the time displaying on the GC3 Panel's touchscreen.The date and time are also logged on system alarms and reports.

NOTE: To use this feature, you must know the four-digit

Master User Code.

IMPORTANT: Always wipe the touchscreen with a soft, dry,

microfiber cloth that is specially designed for cleaning sensitive surfaces. Do not use abrasive cloths (for example, no paper towels and no tissue paper). Do not use harsh chemicals or liquids (for example, no ammonia, no alcoholbased cleaners, and no water).

To place the panel into clean mode:

1. Navigate to the Screen screen. See "Navigating to Screen" on

page 70.

2. Scroll to Clean Mode. Then tap Start.

Figure 87 Screen—Clean Mode

A 30-second countdown timer appears and the system blocks all touch interactions from inadvertently activating buttons during cleaning.

IMPORTANT: If the system hasa Cellular Radio Module

installed, the date and time willbe set automatically by your Alarm Provider's Central Station. For systemswithout cellular capabilities,the installer will typicallyset the system date and time during the installation process.The installer may also program the system to automaticallyadjust for Daylight Saving T ime.

Set the Date/T ime

To set the system date:

1. At the Home screen, tap System Settin gs.

2. At the System Settings menu, enter the system's Master User

Code.

3. Tap Date/Time.

The system reveals the Date/Time screen.

NOTE: Tap the Home or Emergen cy button to

cancelthe Clean Mode countdown and return to the Home screen.

4. Scroll through the date options select the appropriate Month, Day, and Year.

5. Scroll through the time options to select the appropriate Hour, Minute, and choosebetween AM/PM.

6. Tap ü when finished.

Figure 89 Date/Time Screen

SystemTests

To ensure continued protection and proper system operations, it is important to perform a sensor and console test on a weeklybasis.

NOTE: To use this feature, you must know the four-digit

Figure 88 Clean Mode

3. Wipe the touchscreen with a soft, dry, microfiber cloth that is specially designed for cleaning sensitivesurfaces.

Navigate t o System Tests

To navigate to the System Tests module:

Master User Code.

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1. At the Home screen, tap System Settings.

2. Tap Sensors Test.

2. Enter the Master User Code to access the SystemSettin gs

menu.

This placesthe GC3 Panel into Walk Test Mode and transmits a Walk Test Started report to the Central Station.

3. At the Sensors Test screen, review the list of sensors installed

with your system.

3. Tap SystemTests.

This r eveals the Systems Tests menu.

4. Tap one of these buttons to choose the test type:

Sensors Test : Tests the wirelesssignal between the

GC3 Paneland installed sensors. See "Performing a Sensors T est" below.

Con sole Test: Tests the function of the GC3 Panel's

audio and buttons. See "Performing a Console Test" on the next page.

Performing a Sensors Test

To perform a sensors test:

1. Navigate to the System Tests menu. See "Navigate to System

Tests" on the previous page.

4. Walk to and trigger each sensor in the list:

For Door/Wind ow Contact Senso rs:Open and then

close the door or window.

For Motion Detecto rs: Stay outside of the protected

area for five (5) minutes. Then, walk through the area.

For Panic Buttons, Keyfobs, and Wireless Keypads Press a key or button on the device.

For Smoke/Heat/Freeze Alarms, Carbon Mono xide Detectors, or Glass Break Det ectors: Press the

product's Test button. See the Installation Instructions that came with the product for help locating the test button.

When testsare successful, a GREENbar appears to the left of the test name.This indicates the sensor is operating and the wireless signal strength was good.

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10 SystemSettings Proprietary &Confidential

WARNING!! If a REDbar appears, it indicates the

test failed. To protect your dwelling and its occupants from adverse events, contact your 2GIG alarm dealer for technical assistance.

Tap the t button .

Performing a Console Test

To perform a console test:

1. Navigate to the System Tests menu. See "Navigate to System Tests" on page 72.

2. Tap Conso le Test.

This r eveals the Console Test screen.

8. Scroll down the screen and tap Siren Aud io Test.

This tests the internal siren on the GC3 Panel. When the test is complete, tap one of thesebuttons:

No: Tap this button if you did not hear the siren.

Yes: T ap thisbutton if you heard the siren.

9. Scroll down the screen and tap Sound er Audio Test.

This tests the sounder on the GC3 Panel. When the test is complete, tap one of thesebuttons:

No: Tap this button if you did not hear the sounder.

Yes: T ap thisbutton if you heard the sounder.

10. If any of the testsfailed, a REDbar appears next to the test name as shown in the example below. Contact your 2GIG alarm dealer for technicalsupport.

11.

Tap the t button.

3. Tap Button LEDTest; Emergency, White.

A confirmation message appear s.

6. Tap one of the following buttons:

No: Tap this button if the LED does not match what is

described in the message.

Yes: T ap thisbutton if the LEDmatcheswhat is

described in the message.

7. Repeat the above steps for each listed Button LED test.

FirmwareUpdate

For the GC3 Panelto work properly, special firmware is required. This firmware contains the background programming information that tells the GC3 Panelhow to do things. As2GIG makes improvements to the system, new firmware updates are released and can be installed as described here.

Installing USB Firmware Updates

If your dealer providesyou with a firmware update on a USB drive, you can connect that device to the USB port to update your system. This gives both the Master User the ability update the system's firmware as needed.

NOTE: To use this feature, you must know the four-digit

Master User Code.

To install the firmware update:

1. Insert a USB thumb drivestoring the desired firmware version into the USB port at the top of the GC3 Panel.

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Proprietary &Confidential 10 SystemSettings

Top

Bottom

Figure 92 Update Firmware System Icon

2. At the Update Firmware screen, tap Update Firmware.

Figure 90 GC3 Control Panel—Front View

2. When the Update system icon and the Firmware Update Available from USB Device message appear s, tap Update.

Figure 91 Firmware Update Available from USBDevice

NOTE: If you do not tap Up date in time, see

"Installing USB Firmware Updates (SystemIcon)" below.

The GC3 Panelturns BLACK and in a few moments, the

Upd atin g Firmware message appears.

IMPORTANT: During the update process, do NOT

disconnect the GC3 Panel fr om itspower source and do NOT remove the USB thumb drive from the panel until the update iscomplete.

When the update is complete, the system r estarts automatically and a new message appears in the system's Inbox to notify users that the firmware update was successful. See "Using the Inbox" on page 16.

Installing USB Firmware Updates (SystemIcon)

To install an update:

1. Tap the Up date system icon whilethe USB thumb drive is inserted.

Figure 93 Update Firmware Screen

The GC3 Panelturns BLACK and in a few moments, the

Upd atin g Firmware message appears.

IMPORTANT: During the update process, do NOT

disconnect the GC3 Panel fr om itspower source and do NOT remove the USB thumb drive from the panel until the update iscomplete.

Replace the GC3 Cellular Radio Module

After your system is installed, if your dealer supplies you with a new 2GIG cellular radio module, you can use the following instructions to installit into your GC2 Control Panel.

To replace the Cellular Radio Module into a system:

1. From the Home screen, tap System Settings.

2. From the System Settings menu, tap Cell Radio Swap.

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10 SystemSettings Proprietary &Confidential

3. Install the screw into the LOCK position on the left. This locksthe hinged door on the GC3 Control Panel.

3. Tap Begin.

4. Remove the hinged door from the GC3 Control Panel.

5. Pull the tab to remove the Cellular Radio Module.

6. Insert the new GC3 Cellular Radio Module until it clicksinto place.

7. (Optional) Install the lock on the Cellular Radio Module bay door . See "(Optional) Lock/Unlock the Cellular Radio Module Door" below.

8. Replace the hinged door.

9. Tap Done.

(Optional) Lock/Unlo ck the Cellular Radio Module Door

The Cellular Radio Module fits into the bayon the side of the GC3 Panel and features a built-in door lock under the faceplate. The Control Panel shipswith the door -lock screw in the UNLOCK position. T o limit the possibilityof someone removing the door, installers have the option of moving the screw to the LOCK position.

To lockand unlock the Cellular Radio Module door:

1. Use your fingertips or carefullyinsert a screwdriver at the edge of the faceplate. Then gently pry the faceplate fr om the chassis.

Figure 96 GC3 Panel—LOCK position

4. Snap the faceplate backon the GC3 Control Panel.

Figure 94 GC3 Panel—Removeable F aceplate

2. Remove the door-lock screw from the UNLOCK position on the right.

Figure 95 GC3 Panel—UNLOCK position

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A L A R M D E A L E R I N F O R M A T I O N

Compan y Name:

Your Accou nt Number:

Installation Date:

R E M O T E S E R V I C E P R O V I D E R

Compan y Name:

Your Accou nt Number:

Installation Date:

10004670 A| Proprietary &Conf idential | Nortek Internal Use & Beta Test Program Participants Only

Page 79

Proprietary &Confidential

Index

2-way voice 8

microphone 8

24-hour backup

battery 8

accessories 8

alarm dealers 6

alarms

false 10

alerts 9

cellular radio module 8, 75

date 8

distributors 6

document conventions 6

navigation

touchscreen 6

safety

notations 6

services

technicalsupport 6

speaker 8

support

services 6

system

capabilities 8

features 8

technicalsupport 6

time 8

touchscreen

display 8

navigation 6

trouble alerts 9

typographic conventions 6

false alarms 10

features 8

guide

about 6

installation 9

cellular radio module 75

microphone 8

usb port 8

location 8

vocabulary 8

weather 8

Z-Wave

devices 8

zone 9

Page 80

Proprietary &Confidential

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