Bissell 61C5-G User Manual

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2Thank You

3Safety Instructions

4Product View

5-7 Assembly

7-9 Operations

10-15 Maintenance and Care


17Replacement Parts



20Product Registration

20 Consumer Care

Thanks for buying a BISSELL Total Floors® Vacuum

We’re glad you purchased a BISSELL Total Floors® vacuum. Everything we know about floor care went into the design and construction of this complete, high-techhome cleaning system.

Your BISSELL Total Floors® vacuum is well made, and we back it with a limited four-yearwarranty. We also stand behind it with a knowledgeable, dedicated Consumer Care department, so, should you ever have a problem, you’ll receive fast, considerate assistance.

My great-grandfatherinvented the floor sweeper in 1876. Today, BISSELL is a global leader in the design, manufacture, and service of high quality homecare products like your Total Floors® vacuum.

Thanks again, from all of us at BISSELL.

Mark J. Bissell

Chairman & CEO

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When using an electrical appliance, basic precautions should be observed, including the following:

Read all instructions before using your upright VACUUM.


To reduce the risk of fire, electric shock, or injury:

Always connect to a polarized outlet (left slot is wider than right). Unplug from outlet when not in use and before conducting maintenance.

Do not modify the polarized plug to fit a non-polarizedoutlet or extension cord.

Do not leave vacuum cleaner unattended when it is plugged in.

Unplug from outlet when not in use and before servicing.

Unplug before attaching the TurboBrush Tool.

Do not use outdoors or on wet surfaces.

Do not allow children to operate vacuum cleaner or use as a toy.

Close attention is necessary when used by or near children.

Do not use for any purpose other than described in this user’s guide.

Use only manufacturer’s recommended attachments.

Do not use with damaged cord or plug.

If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized service center.

Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.

Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

Do not handle vacuum cleaner or plug with wet hands.

Do not put any object into openings. Do not use with any opening blocked; keep openings free of dust, lint, hair, and anything that may reduce air flow.

Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.

Turn off all controls before plugging or unplugging vacuum cleaner.

Use extra care when cleaning stairs.

Do not pick up flammable materials (lighter fluid, gasoline, kerosene, etc.) or use in the presence of explosive liquids or vapors.

Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.).

Do not use vacuum cleaner in an enclosed space filled with vapors given off by oil base paint, paint thinner, some moth proofing substances, flammable dust, or other explosive or toxic vapors.

Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.

Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

Do not use without filters in place.

Use only on dry, indoor surfaces.

Keep appliance on a level surface.

Do not carry the vacuum cleaner while it is running.


This model is for household use only.

Commercial use of this unit voids the manufacturer’s warranty.


To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install a proper outlet. Do not change the plug in any way.


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Product view



Pet TurboEraser®




Easy Empty™

Dirt Container









Pet Hair Lifter

Suction Power




Power Switch

Stretch Hose





Lock ’n


Brush On/


Off Pedal


Cord Clip








Cord Wrap






Wand Base




Do not plug in your vacuum cleaner until you are familiar with all instructions and operating procedures.


*Select models include a Febreze® post-motorfilter. For ordering information, turn to page 17.

**Select models may include Pet Hair Fabric Tool or Long Reach Dusting Tool

Febreze® and related trademarks are owned by The Procter & Gamble Company, Cincinnati, Ohio and used under license by BISSELL, Inc.

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The only tool you’ll need to assemble your vacuum cleaner is a Phillips screwdriver.

Locate and install filters

Important: Before using your vacuum, make sure that all filters(pre-motorandpost-motor)are in place. Do not operate your vacuum without these filters. Your Total Floors vacuum comes preloaded with apost-motorfoam filter. If you wish to use thepost-motorFebreze® filter instead, locate the Febreze® filter in the vacuum carton and remove the filter from its packaging. Next, remove thepost-motorfoam filter from the filter door and insert the Febreze® filter in its place as is shown to the right (A). Do not use your vacuum without one of these filters in place. Do not use both filters together.

Attach handle to vacuum

1.Locate the carry handle. Remove the screw packet taped to the carry handle. There are three screws in this screw packet. Two screws are used to attach the upper handle and carrying handle to the vacuum base. One screw is used to attach the hose guide/tool caddy.

2.Stand the vacuum upright. From the back of the vacuum body, slide the base of the upper handle firmly into the grooves at the top of the vacuum body. Continue to push so that there are no gaps and the front of the handle is flush with the vacuum body.

3.With the upper handle firmly placed on the vacuum body, guide the carrying handle into place onto the back of the upper handle and insert two of the screws into the existing holes. (Reference the rear-facingproduct view on page 4 to see how the carry handle should look). Tighten screws securely with

a Phillips screwdriver to anchor the carry handle to the upper handle and the upper handle to the vacuum body.

Attach the vacuum hose & tools

1.Attach the 3 hose/tool storage pieces to the back of the unit.

a.Attach the tool storage clip to the back of the handle by snapping the piece into the unit as shown. Push piece straight in until it snaps into place.

b.Attach the hose guide clip to the left side

of the back of the vacuum. Insert tab at a 45 degree angle and turn clockwise so it snaps into place.


Plastic film can be dangerous. To avoid danger or suffocation, keep away from babies

and children.








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Attach the vacuum hose & tools continued

c.The hose guide/tool caddy should be attached at the bottom of the back of the vacuum. Slide into place and insert screw into the existing hole. Tighten securely with a Phillips screwdriver.

2.Line up the tabs of the Twist n’ Snap hose with the corresponding notches and turn clockwise. Slide the end of the hose into the hose wand base. Hose wraps on back of unit as shown on page 4.

3.Place the Pet TurboEraser Tool into its holder from the front of the vacuum.

Power cord

To store the power cord, wrap cord around the upper and lower cord wrap on the side of the vacuum. To release the power cord, rotate the upper cord wrap down and gently pull off cord.

Power switch

The power switch is located just below the carrying handle on the side of the vacuum. Push the rocker switch “ON” (I) to vacuum, and“OFF” (O) when cleaning is complete.

Brush Roll Power

The rotating brush ON/OFF pedal is located on the foot of the vacuum. You can use your foot to engage or disengage this pedal (A). When the brush roll pedal has been engaged, the brush will start rotating. The brush roll should be turned on for most carpeted floors. To turn the brush roll off, disengage the pedal by pressing on it with your foot. We recommend turning off the brush roll for bare floor cleaning to prevent scatter or for other delicate surfaces.

Edge Suction

To make edge cleaning more convenient, remove the hose from the hose wand base and attach the crevice tool. Insert the crevice tool into the port on the foot of the vacuum (B). Suction is now diverted to the front corner of the vacuum and you can clean along edges and into corners. It is recommended you turn off the brush roll when using this feature.

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The brush roll continues to rotate while using your vacuum for above floor cleaning. To prevent carpet damage, turn the brush roll off and do not lean on vacuum or tilt forward.


Before using your vacuum, make sure that the dirt container is in the locked position and that all filters (pre-motorandpost-motor)are in place. Do not operate your vacuum without these filters.


Your vacuum features a quickrelease cord wrap. To remove the power cord quickly and easily, rotate the upper cord wrap towards the floor, and slip the cord off.




Do not use extension wand when using the Edge Suction Feature.

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Handle Positions

Using your foot, press the handle release pedal, located on the lower left side of the vacuum to recline to a cleaning position.

1.Upright – For storage and above floor cleaning with tools.

2.Normal Cleaning – Press handle release pedal once. This position is used for most household floor cleaning tasks.


Transporting your cleaner

1.To move your vacuum cleaner from room to room, put the handle in the upright position, tilt the cleaner back on its rear wheels and push forward.

2.The vacuum cleaner can also be moved by using the carry handle on the back.

Height Adjustments

There are seven height settings available for various floor surfaces. Turn the dial on the foot of the cleaner to the desired setting.

Lowest setting – for low pile carpeting or bare floors. To pick up debris it may be necessary to move up one setting.

Medium settings – for medium pile carpet.

High setting – for high pile and most shag/frieze carpet.

Note: For optimal carpet cleaning performance, adjust to the lowest practical setting. If your cleaner is difficult to push, adjust to the next higher setting.

If the dial is difficult to turn, tilt the cleaner back slightly to take the weight off of the foot while turning.




Some frieze carpets have long, delicate fibers or threads that may be damaged by the rotating brush during vacuuming. It is recommended the rotating brush be turned OFF when cleaning this type of carpet.


Before cleaning under low furniture, check area first for objects that might harm the unit or block the vacuum hose


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Clean filter indicator

The clean filter indicator tells you when the air flow in your vacuum is reduced due to dirty filters or a clog in the hose. The clean filter indicator will remain green until the airflow is reduced. At that time, it begins to change to red. When the indicator is fully red, the airflow is significantly reduced or clogged by a dirty filter. Follow the steps on page 11 to clean your filters or there is a clog in the hose. All filters

in the vacuum should be cleaned or replaced when the clean filter indicator turns red. To check and remove the clog, follow the steps on page 12 to check for and clear clogs.

NOTE: When your vacuum is turned off, the clean filter indicator will go to the red color setting. The clean filter indicator only detects reductions in airflow

when the vacuum power is on.


Your vacuum is not only a powerful carpet and rug cleaner; it is also a versatile above floor vacuum cleaner when you select one of the special tools.

1.Raise the handle to the upright position.

2.Remove the hose wand from the hose wand base. This automatically diverts the suction to the hose.

3.Use the hose alone or attach any tool by firmly pushing onto the vacuum hose, hose wand, or extension wand. They are a friction fit, so be sure the hose and tool fit snuggly together

Dusting brush / upholstery tool:

Two types of cleaning tools are included in one attachment. Slide the tool out to use with or without bristles and switch between the two uses.

a.Use the dusting brush to dust furniture, blinds, books, lamps, shelves and baseboards.

b.Slide the brush off to use the upholstery tool on cushions, draperies and fabrics.

clean filter indicator


While vacuuming, certain types of carpets and low humidity conditions may generate small static discharges. The discharges are entirely harmless and are not associated in any way with the main power supply


It is recommended to turn off the brush roll when the hose is removed and you are using the on-boardtools


Always place the vacuum cleaner on the floor in its fully upright position and make sure it is locked in place when using tools. It is recommended to turn off the brush roll when

using tools.

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Pet Hair Fabric Tool (select models):

Use this tool on fabrics such as drapes, beds or anywhere else pet hair may collect.

Long Reach Dusting Tool (select models):

Use this tool for dusting large surfaces.

Pet TurboEraser Tool:

Use for removing dirt and pet hair from stairs, upholstery, area rugs, and other small areas. Pull the tool towards you in a raking motion.

Note: The Pet TurboEraser Tool is designed to remove pet hair from upholstered or carpeted surfaces. It should not be used on pets.

Emptying the dirt container

Empty the dirt container as soon as the dirt reaches the “fill” line on the front of the cup.


Unplug the vacuum from the electrical outlet.



Slide the Lock ‘n Seal lever to the left.


3.Grasp the handle and pull the dirt cup straight out to remove from the vacuum.

4.Empty dirt into garbage container.

NOTE: Emptying the dirt container after every use will help prevent overfilling, and ensure that the vacuum is ready to go the next time you clean.

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Maintenance and Care

To maximize your cleaning performance and extend the life of your vacuum, it is very important that you empty your dirt container and check and clean your filters frequently. Follow the instructions on the following pages, and perform these simple maintenance steps:

1.Empty the dirt container when the dirt reaches the “Full” line on the container, or more frequently, to prevent overfills.

2.Check the pre-motorandpost-motorfilter regularly. Clean or replace

as needed.

NOTE: Use of moist parts/components in your unit will damage the motor and void your warranty

NOTE: Be sure to clean or replace your filters anytime the clean filter indicator begins to turn red. More frequent filter cleaning may be necessary if you are vacuuming new carpet, fine dust, or have allergy concerns.

Cleaning the dirt container

1. Ensure that the dirt cup has been emptied.

2While the dirt cup is still out of the unit,grasp the inner cyclone screen and twist to the right until the locking tab stops the rotation. Pull down the inner cyclone screen to remove it.

3Clean the inner cyclone with a cloth or soft brush to remove dust or debris.

4. Wipe out the inside of the upper tank and the inner cyclone with a damp cloth moistened with water or a mild cleaning detergent.


To reduce the risk of electric shock, turn power switch OFF and disconnect polarized

plug from electrical outlet before performing maintenance or troubleshooting checks.


For maximum cleaning performance, check and clean or replace all filters as suggested

inner cyclone

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