AT&T 4695 User Manual
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CORDLESS ANSWERING SYSTEM 4695

Installation

Telephone Operation

Memory Dialing

Answering System

At the Base

Away From the Base

Installation

1.Choose a spot near an electrical outlet and a telephone jack. Your phone requires a modular telephone jack and a standard electrical outlet (110vAC). The outlet should not be controlled by a wall switch; if the switch is ever turned off, the phone will not operate.

2.Insert the cassette: Lift the cover. Insert the cassette with the full reel to the right.

3.Set the TONE/PULSE switch: Set the TONE/PULSE switch to TONE if you have touch tone service, or PULSE if you have dial pulse (rotary) service.

4.Set the RINGER switch (ON, OFF). Set the RINGER switch on the base unit to ON so the phone will ring. When the switch is set to OFF, the phone will not ring. The answering system will continue to answer calls as long as the ANS ON Light is on.

For table or desk installation skip to number 8 and proceed.

For Wall Installation Only:

Tools you will need: A hammer, a nail, a pencil or ballpoint pen, a Philips head (+) screwdriver, and the Wall Mounting Template.

5.Choose and mark the mounting position. The mounting screws should screw into a wooden stud within the wall – they will not hold securely in wall board alone. Locate a wall stud in the area where you want to install your phone. Use the Wall Mounting Template and a pencil to mark the screw positions on the wall over the stud. Put the template aside.

6.Install the mounting sleeves and screws. Start the screw holes by lightly tapping a nail into the marks you made on the wall. Remove the nail from the wall. Now slip the mounting sleeves onto the screws as shown, with the larger end of the sleeve toward the screw head. Insert the screws into the holes you started. Tighten the screws until the smaller end of the sleeve is flat against the wall.

7.Mount the base on the wall. Hold the base so the mounting sleeves on the wall will fit into the holes on the bottom of the base. Arrange the power cord through the groove on the bottom of the base. Slide the base down onto the mounting sleeves until it locks into place.

8.Connect the telephone line cord. The telephone line cord has asnap-inplug on each end. Insert one of the plugs into the jack in the rear of the base unit. Insert the other plug into a telephone jack. Make sure the plugs snap into place.

9.Plug in the power cord. Plug the AC adapter on the power cord into an electrical outlet not controlled by a wall switch. The cassettes will automatically rewind in 10 to 15 seconds.

10.Fill in the telephone number cards. On both the handset and base, insert a pointed object into the hole in the plastic window, and gently pry up the window until it pops out. Write your phone number on the card and replace the window.

11.Charge the handset batteries for 10 hours. Place the handset in the base and let the batteries charge for 10 hours. You can use your phone before the 10 hours are up, but be sure to return the handset to the base so it can charge fully. The CHARGING Light on the base unit will light to show the batteries are charging.

12.Check for dial tone. After the batteries are charged, pick up the handset. Now press PHONE on the handset. The PHONE Light should light, and you should hear the dial tone.

Telephone Operation

Making a Call

You can make calls from the handset anywhere within range of the base.

Press PHONE. When you see the PHONE Light go on and hear a dial tone, dial the number you’re calling.

If you make a mistake when dialing, press OFF to hang up, then press PHONE to get the dial tone again. You must always press PHONE before dialing a call.

Answering a Call

If the RINGER switch is in the ON position, the handset will ring when you have an incoming call.

If the handset is in the base, pick it up. The call will be connected automatically. If the handset is away from the base, press PHONE. The PHONE Light will light and you’ll be connected to the call.

Ending a Call

If you are near the base, you can place the handset back in the base to end the call.

If you have the handset away from the base, you must press OFF to end the call – otherwise your phone will be “off the hook” and callers will get a busy signal.

Redial

Your telephone can redial the last number dialed from the handset. Press PHONE for the dial tone, then press REDIAL. The phone number will remain in the redial memory until you use the handset to dial another number.

Special Telephone Services

If you subscribe to special services like Call Waiting or Call Forwarding, press and release PHONE on the handset whenever you would normally press the switchhook on a regular phone. This is just like the Flash feature on some other phones.

Temporary Tone

If you have dial pulse (rotary) telephone service, this feature lets you enter the codes or tones needed to operate answering machines, or to use electronic banking services, calling cards, and other special services.

First dial the call normally. Then turn on the Temporary Tone feature by pressing the *TONE key. You can then press the numbers or symbols you need and your phone wills end the proper signals.

To end the call, press OFF, or place the handset back in the base. The phone will automatically switch back to dial pulse.

The Temporary Tone feature will operate most special services over a dial pulse line. However, some services may actually require a touch tone line. To be sure, ask the company that provides the special service.

NOTE: If you have touch tone service, you do not need to use the Temporary Tone feature. This feature is used only when the phone is set for dial pulse dialing.

Operating Range

Your cordless telephone operates at the maximum power allowed by the Federal Communications Commission (FCC). Even so, your handset and base unit can communicate over only a certain distance – which can vary with the locations of the base unit and handset, the weather and the construction of your home or office.

For best performance, keep both the base antenna and the telephone line cord fully extended when using your handset away from the base.

It is a good idea to make a few trial calls in and around your home or office to become familiar with the operating range in your particular surroundings.

If you go out of range: If you move out of range during a phone conversation, you will hear noise or interference. To improve reception, move closer to the base.

Using the Intercom and Page

Your AT&T Cordless Answering System can also work as a two-wayintercom between the handset and the base unit. This does not tie up your telephone line – you can still receive calls when using the intercom.

NOTE: The operating range for the intercom is about the same as for regular telephone calls. You must be within range to turn the intercom on or off, or to page someone at the other end.

Paging Someone at the Other End

If you are at the handset, you can page someone at the base unit, and vice versa.

If you are at the handset, press and release PAGE. This will sound a three-partpaging tone at the base unit. Press and release INTCM to activate the intercom. You can then speak with the person at the base unit through the handset.

If the answering system in the base is busy answering a call or playing messages, you’ll get a buzzing signal at the handset to indicate that the unit is unable to give you access to the intercom. When the base is idle again, you’ll be able to use the intercom.

If you are at the base unit, press and release PAGE/FIND to signal the handset. This will sound a three-partpaging tone at the handset. When the person answers, speak toward the base.

Answering a Page

If you are at the handset and hear the three-partpaging tone, press and release INTCM. This turns on the intercom and lets you speak to the person at the base.

If you are at the base and hear the three-partpaging tone, wait for the INTERCOM Light to go on and then speak toward the base. You’ll hear the other person through the speaker.

Ending an Intercom Conversation

To end an intercom conversation and turn off the intercom, press OFF on the handset.

You cannot turn the intercom off from the base unit; the person at the handset must press OFF to turn off the intercom.

Answering a Call During an Intercom Conversation

If you receive a call while using the intercom, press PHONE to turn off the intercom and connect the incoming call.

If you try to end a call when you are almost out of range, you will hear two short beeps when you press OFF. Move closer to the base and press OFF to end the call – otherwise your phone will remain “off the hook”.

If you try to make a call when out of range, you will hear two short beeps when you press PHONE. Move closer to the base and press PHONE again to make the call.

If you receive a call while you are out of range, the handset might not ring – or if it does ring, the call might not connect when you press PHONE. Move closer to the base, then press PHONE again to answer the call.

Changing Channels

If you notice noise or interference while using you phone, press and release CHAN to change to another of the 10 available channels. If the noise doesn’t clear, switch channels again until you find a quiet one. Your call will not be interrupted, and the message indicator on the base will display the number of the new channel for two seconds. (Channels are indicated by the symbols C0 – C9) The channel number is also displayed when you return the handset to the base.

If the noise is exceptionally loud, move closer to the base before pressing CHAN – or you might lose the call. If you do lose the call, place the handset in the base for a few seconds, then make the call again.

NOTE: You must be in range to change channels. If you press CHAN while out of range, you might lose the call.

Using the Intercom During a Phone Call

This feature automatically puts a phone call on hold when you use the intercom during a phone call. When you complete your intercom conversation, you can return to the call.

To put the call on hold and turn on the intercom, press INTCM. Then press PAGE to page someone at the base unit. While you are using the intercom, the PHONE Lights will flash on the handset and stay lit on the base to show that your call has not been disconnected. The person on the other end of the phone call will not be able to hear your intercom conversation.

To return to the call, just press PHONE. This disconnects the intercom and reconnects the call.

Find

This feature is useful if you misplace the handset. To locate the handset using the Find feature, press PAGE/FIND on the base and hold it down for three seconds. This starts a repeating paging tone at the handset.

When you locate the handset, cancel the paging tone by pressing OFF on the handset, or PAGE/FIND on the base.

The Find feature will turn itself off in three minutes if you haven’t turned it off before then.

Memory Dialing

Your AT&T Cordless Answering System can store nine different phone numbers that you can dial just by pressing MEM and one of the number buttons.

Programming a Number in Memory

The handset must be turned OFF.

1.Press PROG on the handset. The PHONE Light will flash to show that you are in the programming mode.

2.Dial the phone number you want to store. (The number can be up to 16 digits long.)

3.Press MEM.

4.Press any number button from 1 to 9. This assigns the phone number to the memory location you select. After pressing the number button, you should hear a three-parttone that means the number was stored properly. If you hear a long buzzing tone, or nothing at all, press OFF, and follow the steps above to store the number again.

Follow the steps above for each phone number you want to store, assigning each one to a different memory location.

NOTE: The numbers stored in memory might be lost when you change the handset batteries, or if the batteries run down completely. Follow the preceding steps to store the numbers again.

Dialing a Number Stored in Memory

1.Press PHONE to get the dial tone.

2.Press MEM.

3.Press the number button (1 – 9) for the memory location of the phone number you want to call.

For example, to dial the phone number you assigned to memory location “6”, press PHONE, MEM, 6.

Directory Cards

You will probably want to make a record of the numbers you’ve stored in memory. To write down the phone numbers on the Directory Card on the base, first remove the plastic window covering the card. Insert a pointed object (like a wire paper clip) into the hole in the window. Then, gently pry up the window until it pops out.

Storing a Redial Number in Memory

If you want to store in the memory the last number dialed, press MEM, REDIAL, MEM, then any unused number button (1 to 9).

Storing a Pause in a Memory Dial Phone Number

If your phone is connected to a switchboard, you may have to dial a special number (usually “9”) to get an outside line.

When storing an outside number in memory, store the access number and a pause into the dialing sequence. The pause will allow the switchboard enough time to give you an outside line dial tone.

To insert a pause in a stored number, press and hold down the number button that comes before the pause, until you hear the second beep. This inserts a 3-secondpause after that digit. To insert a longer pause, hold the button down until you hear a third or fourth beep. Each time you hear another beep, the pause is 3 seconds longer.

For example, to store 9, PAUSE, 555-1234:

Press 9 and hold it until you hear the second beep. Then press 5-5-5-1-2-3-4.

NOTE: Each pause you store is counted as a digit. You can store up to 16 digits in each memory location.

Changing or Replacing a Stored Number

You can change or replace a stored number just by storing a new number in its place.

Answering System Operation: At the Base

Setting the Time

1.Press and hold the TIME/SET button for one second. When the system announces the current day (for example, “Tuesday”), release the button.

2.Change the day by pressing FF to move forward, or REW to move back.

3.Press TIME/SET to hear the current hour setting, then release. Use FF to move forward, or REW to move back to change the hour setting.

4.Press TIME/SET to hear the current minute setting, then release. Change the minute setting by using FF to move forward, or REW to move back.

5.Press TIME/SET to hear if setting is AM or PM, then release. Press FF or REW to change.

6.Press TIME/SET again to complete setting the time.

7.When changes are complete, the system announces the current day and time setting.

Time Announcement

Press and release TIME/SET to hear the current day and time.

Recording Your Outgoing Announcement

Before You Record

1.Prepare your announcement. Example: “Hello. I can’t come to the phone right now. Please leave your name, telephone number, and a message up to three minutes long after the tone. I will return your call as soon as I can. Thank you.”

If you do not record an announcement the system will not answer calls.

Recording Your Announcement

1.Press and hold the OGM/REC button for one second. Release the button when you hear a beep.

The MESSAGES display begins timing your outgoing announcement. You have 15 seconds in which to record your announcement.

2.Speak toward the base in a normal tone of voice.

3.When you have finished your announcement, press the OGM/REC button again.

4.Your announcement will be played back automatically.

NOTE: If you pause two or three seconds while recording, the system will stop recording. You must record your announcement again.

Reviewing Your Announcement

1.Set the volume control to the middle.

2.Press the OGM/REC button.

Automatic Answering Operation

The system is ready to answer calls whenever the ANS ON Light is on. To turn ANS ON on or off, press ANS ON/OFF.

When the system answers a call, the caller will hear the announcement you recorded, followed by a beep.

After the beep, the system begins recording your caller’s message; it stops recording when the caller hangs up or when the caller is silent for more than seven seconds if you have set the REC TIME to “VOX”. The maximum message length is three minutes.

To conserve space on the tape you may limit messages to a maximum of one minute by setting REC TIME to “1 MIN”. The current day and time will be recorded after every message.

Announce Only

You may set your system so that it plays your announcement, but does not record messages. This feature is often used by business such as movie theaters and doctors’ offices.

1.Set the REC TIME (announce only) switch to ANS ONLY.

2.Change your announcement if necessary.

Example: “Hello. You’ve reached555-1234.We’re sorry we missed your call, but if you call on Monday between 9 AM and 5 PM, someone will be glad to speak with you. Thank you.”

NOTE: If you want your system to record incoming messages, please ensure REC TIME switch is set to either VOX or 1 MIN.

Date Time Stamping

The current day and time will be stamped behind incoming and memo messages just recorded.

Message Volume Control

Use the message VOLUME control to adjust the sound of your incoming messages. Move the control to find a comfortable listening level. This does not affect the level of the announcement heard by callers.

Message Window

When messages have been recorded, the number of messages received will be shown in the Message Window. For example, if three messages are on the tape, a 3 will show in the window; if you have no messages, the Message Window will show 0.

NOTE: When you have new messages waiting (messages that have come in since the last time you checked the system), the NEW MESSAGES light blinks.

Ring Select/Toll Saver

Your answering system has three Ring Select choices, giving you the opportunity to monitor calls, intercept calls, and save toll charges when you are calling the system from another location. The RING SELECT switch is located on the lower right side of the base.

Set to 2 if you want the system to answer all calls after the second ring.

Set to 4 if you want the system to answer all calls after the fourth ring. This selection allows you more time to answer the call before the system answers and plays your announcement.

Set to TOLL SAVER if you want the system to answer calls after the second ring if you have messages, and after the fourth ring if you have no new messages. On this setting, when you call from another location for messages, you can hang up after three rings knowing you have no messages, and avoid paying longdistance charges.

Listening to Your Messages

Before playing your messages, set the message VOLUME control to the middle.

Playing Your Messages

Press and release PLAY/PAUSE. The system will rewind the message tape and begin to play all messages. You can pause playback of the messages by pressing the PLAY/PAUSE button. Press it again when you want to resume listening to your messages.

Saving Messages

After playing your messages, the system automatically saves these messages and is ready to answer calls. Any new messages are recorded after the messages that have already been played, and you will hear both old and new messages each time you listen to all your messages.

Clearing Messages

If you wish to clear the messages, press REWIND/RESET. The system resets to answer calls, the number in the Message Window returns to 0, and any new messages are recorded over the old messages. Since your old messages are not actually erased until new messages are recorded, you can play them after resetting the system.

Rewinding and Replaying the Tape

Press REWIND/RESET. The tape will rewind until you press PLAY/PAUSE. Press PLAY/PAUSE again to replay the tape from that point.

Fast Forward and Playing the Message Tape

Press FAST FWD. The tape will advance until you press PLAY/PAUSE. Press PLAY/PAUSE again to play the tape from this point.

About Microcassettes

An MC-30microcassette can record approximately 15 minutes on each side.

When the message tape is full, the Message Window will display “F”. You can then play all of the messages and clear the tape, you can turn the tape over, or you can change the tape.

When the message tape is completely filled, the unit cannot record a caller’s message. However, if you are calling in for messages, you will still be able to enter your access code, and give the system touch tone commands.

Call Monitoring

To listen to your incoming calls without answering the phone, set the system to answer calls and adjust the message VOLUME control so you can hear a caller’s message.

While monitoring your call, you can also use the cordless handset or lift the handset of any telephone on the same line to talk to the caller. When you intercept a call, the system stops playing or recording and readies itself to answer future calls.

Recording a Memo

This feature allows you to record your own memo or message. (For example, if you want to record a reminder to yourself about a meeting, or if someone else at the base wants to leave you a message.) This memo can be played back at the base, from the portable handset, or from another touch tone line, along with your other messages.

1.To record: While the phone is not in use, press and hold MEMO/2WAY until the system beeps. Release the button and speak toward the front of the system.

2.To stop recording: Press MEMO/2WAY again. The current day and time will be announced and recorded after the message. The Message Window will show that one additional message has been recorded.

Recording a Telephone Conversation

NOTE: To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call, you should start the recording process and then inform your caller that you are recording the call.

1.To record: Press MEMO/2WAY at any time during a phone conversation on the cordless handset. The system beeps once and begins to record.

2.To stop recording: Press MEMO/2WAY or hang up. The Message Window will show that one additional message has been recorded.

The Access Code

The preset access code is 00. This code gives you access to your messages, memos and announcements when you call in from another location. You can use the preset code, or choose your own. If you change the code, be sure to write it down so you’ll be able to access your system when you are away from your home or office.

NOTE: Take one of the wallet cards with you when you leave the base, for a quick reminder of remote touch tone commands and your access code.

Answering System Operation: Away from the Base

Operating the Answering System Using the Cordless Handset

Establishing a Connection with the Answering System

Press ANS SYS and wait for the ANS SYS Light to go on.

The labels above the number buttons will remind you of the correct button to press for each operation.

To end the connection from the cordless handset after using the answering system, press OFF, or return the handset to the base.

Playing All of Your Messages: Press and release 2 (PLAY). You will hear a series of beeps while the system rewinds the message tape. The system will play all of the messages on the tape and then beep three times.

Saving Messages: This system automatically saves old messages after playback. After performing any answering system operation, simply press OFF on the cordless handset (or return the handset to the base).

Clearing Messages: Press and release 5 (RESET). The system rewinds the tape, then resets itself to record new messages over the old ones.

Rewinding: Press and release 1 (REWIND) when the system is playing messages. The system will stop playing, rewind about 15 seconds, and then resume playing. Each time you press and release 1 (REWIND), the system will back up about 15 seconds.

Fast Forward: Press and release 3 (FAST FWD) when the system is playing messages. The system will stop playing, advance the tape about 15 seconds, and resume playing. Each time you press and release 3 (FAST FWD), the tape will advance about 15 seconds.

Recording a Memo

Once you’ve established a connection with the answering system, you can record a memo for yourself or anyone else who has access to the system. When the system plays messages, it plays the memo along with the other messages on the tape.

Recording a Memo

1.Press and release 4 (MEMO). You will hear a beep and the system will begin to record.

2.Speak into the phone in a normal tone of voice.

3.When you are finished, press and release 4 (MEMO). The day and time will be announced and recorded with the memo and the system will reset itself to answer calls again.

Setting the Access Code

Before remote phone operation, the Access Code must be set. The Access Code is a 2-digitnumber from “00” to “99”.

1.Press ANS SYS when the unit is not in use. The ANS SYS Light will light up.

2.Press #. The ANS SYS Light will flash and the Message Window will show the current Access Code.

3.Enter the new Access Code. The Message Window will show the new Access Code and a long beep will be heard at base. The handset will emit a three part tone.

NOTE: After power up, the Access Code is automatically set to “00”.

After pressing ANS SYS and #, the user is allowed 15 seconds to input a new Access Code. If time out occurs or digits other than “0” to “9” are entered, operation will be stopped and the handset will emit a long buzzing tone. The old Access Code will be retained.

Recording a Telephone Conversation

Once you’ve established a connection with the answering system, you can record a telephone conversation. The telephone conversation will be recorded on the message tape along with other messages.

1.While you are having a conversation on the cordless handset, press and release ANS SYS and wait for the ANS SYS indicator to light.

2.When the indicator lights to show that you have made a connection with the answering system, press and release 6 (2 WAY). The system will begin to record

NOTE: To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call, you should start the recording process and then inform the caller that you are recording the call.

3.To stop recording, press and release 6 (2 WAY), or press and release PHONE to continue your conversation, or press and release OFF to end the telephone call.

Call Monitoring

As calls come in, the answering system will answer and record messages as long as it is set for automatic answering operation. You can use the cordless handset to listen to the callers as they leave messages, and you can speak to a caller directly if you wish.

Monitoring Calls

1.When you see the ANS SYS indicator flashing, press and release ANS SYS.

2.You will hear the caller’s message through the handset.

3.To end monitoring without answering the call, press and release OFF or return the handset to the base.

Call Intercept

At any time while the answering system is taking a call – during the outgoing announcement or while the system is recording the caller’s message – you can interrupt the answering system and take the call. If the cordless handset is in the base, just pick up the handset and speak to the caller. If the handset is away from