Altec Lansing VS4221 User Manual

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Altec Lansing VS4221 User Manual

VS4221

User’s guide

Guía del usuario

Mode d’emploi

Guia do Usuário

 

 

 

The lightning flash with arrowhead, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

Caution: To prevent the risk of electric shock, do not remove cover (or back). No user-serviceable parts inside. Refer servicing to qualified service personnel.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

CAUTION

To prevent electric shock do not use this (polarized) plug with an extension cord, receptacle or other outlet unless the blades can be fully inserted to prevent blade exposure.

WARNING

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.

CONNECTING THE POWER CORD (AC WALL SOCKET)

Long slot is neutral (ground) side.

Insert the wide blade into the ground side slot.

IMPORTANT SAFETY INSTRUCTIONS

1.Read these instructions.

2.Keep these instructions.

3.Heed all warnings.

4.Follow all instructions.

5.Do not use this apparatus near water – This apparatus shall not be exposed to dripping or splashing, and no objects filled with liquids, such as vases, shall be placed on the apparatus.

6.Clean only with dry cloth.

7.Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. The apparatus should not be situated on a bed, sofa, rug or similar surface that may block the ventilation openings. The apparatus must not be placed in a built-in installation, such as a closed bookcase or cabinet that may impede the flow of air through the ventilation openings. Ventilation should not be impeded by covering the openings with items such as newspapers, tablecloths, curtains, etc.

8.Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9.No naked flame sources, such as lighted candles, should be placed on the apparatus.

10.Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for the replacement of the obsolete outlet.

11.Protect the power cord from being walked on or pinched — particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

12.Do not install in an area which impedes the access to the power plug. Disconnecting the power plug is the only way to completely remove power to the product and must be readily accessible at all times.

13.Power source – Use only power supplies of the type specified in the operating instructions or as marked on the appliance. If a separate power supply is included with this apparatus, do not substitute with any other power supply – use only manufacturer-provided power supplies.

14.Unplug this apparatus during lightning storms or when unused for long periods of time.

15.Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. For service, refer to qualified service personnel, return to the dealer, or call the Altec Lansing service line for assistance.

16.For products which incorporate batteries, please refer to local regulations for proper battery disposal.

ALTEC LANSING TECHNOLOGIES, INC. ONE YEAR LIMITED WARRANTY

(TWO-YEAR LIMITED WARRANTY IN THE EUROPEAN UNION AND ASIA)

What Does The Warranty Cover?: Altec Lansing warrants that its products shall be free from defects in materials or workmanship, with the exceptions stated below.

What Is The Period Of Coverage?: For units purchased in European Union or Asia, this warranty runs for two year from the date of purchase. For units not purchased in Europe or Asia, this warranty runs for one year from the date of purchase. The term of any warranties implied by law shall expire when your limited warranty expires. Some states and/or Member States in the European Union do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

What Does The Warranty Not Cover?: This warranty does not cover any defect, malfunction or failure that occurs as a result of: improper installation; misuse or failure to follow the product directions; abuse; or use with improper, unintended or faulty equipment. (For information on proper installation, operation and use consult the manual supplied with the product. If you require a replacement manual, you may download a manual from www.alteclansing.com.) Also, consequential and incidental damages are not recoverable under this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

What Will Altec Lansing Do To Correct The Problem?: Altec Lansing will, at its option, repair or replace any product that proves to be defective in material or workmanship. If your product is no longer being manufactured, or is out of stock, at its option, Altec Lansing may replace your product with a similar or better Altec Lansing product.

How To Get Warranty Service: To get a covered product repaired or replaced, you must contact Altec Lansing during the warranty period by email (csupport@alteclansing.com). You must include in your email, your name, address, email address, telephone number, date of purchase and a complete description of the problem you are experiencing.

In the United States, you may alternatively contact Altec Lansing by telephone at 1-800-ALTEC88 — please be prepared to provide the same information. If the problem appears to be related to a defect in material or workmanship, Altec Lansing will provide you a return authorization and instructions for return shipment. Return shipments shall be at the customer's expense, and the return must be accompanied by the original proof of purchase. You should insure the shipment as appropriate because you are responsible for the product until it arrives at Altec Lansing.

How Will State Law Affect Your Rights?: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Please note that in the European Union, you as a consumer might have other legal rights under national legislation of European Union Member States governing the sale of Altec Lansing’s goods. Those rights are not affected by this guarantee.

The above limited warranties and remedies are sole warranties and remedies available to purchaser, if, and to the extent, valid and enforceable under the applicable law.

CUSTOMER SERVICE

The answers to most setup and performance questions can be found in the Troubleshooting guide. You can also consult the FAQs in the customer support section of our Web site at www.alteclansing.com. If you live in North America and still can’t find the information you need, please call our customer service team for assistance before returning the speakers to your retailer under their return policy.

Tel: 800-258-3288

Email: csupport@alteclansing.com

If you live outside of North America, please visit our website at www.alteclansing.com and select your region to locate your country’s distributor.

For the most up-to-date information, be sure to check our Web site at www.alteclansing.com.

© 2003 Altec Lansing Technologies, Inc.

Designed and engineered in the USA and manufactured in our ISO9002 certified factory. United States Patents 4429181 and 4625328 plus other patents pending.

INTERNATIONAL DISTRIBUTION

International customers: For information regarding the distribution of Altec Lansing products in your country, please visit www.alteclansing.com and click on your region.

FCC NOTE

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1.This device may not cause harmful interference.

2.This device must accept any interference received, including interference that may cause undesired operation.

1

VS4221 THREE-PIECE POWERED AUDIO SYSTEM

Thank you for purchasing this Altec Lansing product. For generations, Altec Lansing has been first in audio innovation. Today, our line of powered speakers has received more performance awards than any other brand. In all kinds of desktop environments, in every price range, Altec Lansing offers sound of distinction — giving even the most demanding customers the audio enjoyment they seek. Just listen to this!

BOX CONTENTS

Two speakers and one subwoofer

Wireless remote

Remote mounting bracket

3.5mm stereo cable

User’s guide

Quick connect instructions (located on inner-flap of the package)

PLACING SPEAKERS

SUBWOOFER

All stereo-encoded information is heard through the satellite speakers. The subwoofer contains no stereo imaging, and its sound is non-directional. As a result, the subwoofer doesn’t have to be placed in any particular relationship to the satellites. However, placing the subwoofer on the floor close to a wall or room corner provides better bass efficiency and optimum sound.

Warning: The subwoofer is not magnetically shielded. As such, it SHOULD be placed at least 2 feet (0.6m) from TVs, computer monitors, computer hard drives or any other magnetic media (e.g. floppy disks, Zip disks, computer or audio tapes, etc.).

SATELLITE SPEAKERS

Arrange the satellite speakers to suit your listening tastes — from right next to the monitor to as far apart as the speaker cords allow.

For optimum sound, satellite speakers should be placed in a left/right configuration, preferably apart and at equal distance from the center of the listening area. This will offer the best stereo imaging and provide the most satisfying results.

Note: The satellite speakers ARE magnetically shielded and can be placed close to video displays such as TVs and computer monitors without distorting the image.

MAKING CONNECTIONS

Warning: Do not insert the speaker system’s power plug into a wall outlet until all connections are made. Also, turn off audio source (i.e., your PC, MP3 player, Sony PlayStation, etc.) before connecting the outputs to the speaker system’s inputs.

To ensure first-time operation as expected, please carefully follow the connection sequences described below in the order indicated.

SPEAKER SYSTEM

1.Connect the right satellite speaker (with a thicker cable and orange DIN connector) to the orange input on the back of the subwoofer, labeled RIGHT. Note that the arrow on the DIN connector must face up.

2.Connect the left satellite speaker (with a thinner cable and a brown RCA connector) to the brown input on the back of the subwoofer, labeled LEFT.

3.Connect one end of the audio input cable (with lime green connectors at each end) to the matching lime green input plug on the back of the subwoofer, labeled INPUT.

4.Connect the other end of the audio input cable to your desired audio source.

INPUTS

Various connection schemes between your audio source and the speaker system are available. Determine if you’ll be setting up the speaker system for PC audio/PC gaming, DVD playback, console gaming or with portable audio devices (such as MP3 or portable CD players), then skip to the appropriate section.

PC AUDIO/PC GAMING/DVD PLAYBACK

All PC sound cards have audio outputs. Typically, the outputs will be marked as “front output” and “rear output.” In some cases, slightly different terminology may be used. The sound card’s documentation should help you determine which outputs to use with your speaker system.

Connect the lime green 3.5mm stereo cable to the lime green input labeled “FRONT” on your sound card.

CONSOLE GAMING

Most console game systems feature dual-RCA outputs. To connect your speakers, follow the steps below:

1.Make sure the power to your console gaming system is turned off.

2.Locate the red and white RCA cable that came with your console gaming system.

3.Connect one end of the RCA cable to the matching red and white RCA jacks located on the back of the subwoofer, and the other end to the back of your console gaming system.

PORTABLE AUDIO DEVICES (MP3, PORTABLE CD PLAYERS, ETC.)

Connect the lime green 3.5mm stereo cable to the headphone jack on your portable audio device.

POWERING ON

1.After all other connections are made, plug the AC power cord (on the back of subwoofer) into a wall outlet. The speaker system is now ready to operate.

2.Turn on the audio source.

3.Turn on the speaker system by either simultaneously pressing the “+” and

“–” buttons located on the side of the right satellite, or by pressing the stand-by button on the wireless remote. An LED will light on the front of the right satellite when the power is ON.

4.Install the supplied battery in the remote’s battery compartment.

CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type

Note: To avoid hearing a popping sound when you turn on your Altec Lansing speaker system, always turn on your audio source first.

VOLUME

The “+” and “–” buttons on the side of the right satellite control the master volume. The “+” and “–” buttons marked with the word “volume” on the wireless remote also control the master volume. Press the “+” button to increase the volume, and press the “–” to decrease the volume.

TREBLE

The “+” and “–” buttons marked with the word “treble” on the wireless remote control the treble. Press the “+” button to increase the treble, and press the “–” to decrease the treble.

BASS

The “+” and “–” buttons marked with the word “bass” on the wireless remote control the bass. Press the “+” button to increase the bass, and press the “–” to decrease the bass.

LOUDNESS

The button marked with the word "loud" on the wireless remote contours the high and low frequencies to maximize the perceived audio.

2

STAND-BY

To mute the speaker system, simultaneously press the “+” and “–” buttons located on the side of the right satellite, or press the stand-by button on the wireless remote. The LED on the front of the satellite will turn off. To un-mute, perform either command again.

Note: While in stand-by mode, the system continues to receive power. To completely shut down the unit, simultaneously press the “+” and “–” buttons located on the side of the right satellite, or press the stand-by button on the wireless remote, then unplug the unit from the wall.

SYSTEM SPECIFICATIONS*

DEFAULT

The button marked with the word "default" on the wireless remote restores tone controls to original factory settings.

HEADPHONES

To use headphones with the system, plug them into the labeled jack on the right satellite. When headphones are connected, the speaker system is muted.

Altec Lansing’s superior sound comes from our patented Dynamic EQ technology, which utilizes custom-built, high-fidelity drivers, state-of-the-art equalization circuitry, and a harmonious mix of the following specifications:

Sound Pressure Level (SPL):

98 dB

 

System Response:

40 Hz – 20 kHz (-10 dB)

Total Continuous Power:

35 Watts RMS

 

Signal to Noise Ratio

 

 

 

 

@ 1 kHz input:

> 80 dB

• Front Speakers:

8 Watts/channel @ 4 ohms

 

 

 

 

@ 10% THD @ 160 Hz – 20 kHz

 

Drivers (per satellite):

Two 28mm full-range and

 

2 Channels Loaded

 

 

one 3" mid-bass driver

 

 

 

 

 

• Subwoofer:

19 Watts @ 8 ohms

 

Subwoofer:

One 6.5" long-throw woofer

 

@ 10% THD @ 40 – 160 Hz

 

 

 

 

Single Channel Loaded

 

 

 

*Power rating conforms to FTC Amplifier Rule #16 C.F.R. Part 432.

TROUBLESHOOTING

SYMPTOM

POSSIBLE PROBLEM

SOLUTION

No LEDs are lit.

Power isn’t turned on.

Turn on the speaker system by either simultaneously pressing the “+” and “–“

 

 

buttons located on the side of the right satellite, or by pressing the stand-by

 

 

button on the wireless remote.

 

 

 

 

AC power cord isn’t connected to the wall outlet.

Check to see if the “Power On” LED is illuminated on the right satellite. If not,

 

 

connect AC power.

 

 

 

 

Surge protector (if used) isn’t powered on.

If the AC power cord is plugged into a surge protector, make sure the surge

 

 

protector is switched on.

 

 

 

 

Wall outlet not functioning.

Plug another device into the wall outlet (same jack) to verify the wall outlet is

 

 

working.

 

 

 

No sound

Power isn’t turned on.

Verify the AC power cord is plugged into the wall outlet.

from one or

 

 

 

Turn on the speaker system by either simultaneously pressing the “+” and “–“

more speakers.

 

 

 

buttons located on the side of the right satellite, or by pressing the stand-by

 

 

button on the wireless remote.

 

 

 

 

Volume is set too low.

Press the “+” button on the side of the right satellite to increase the volume.

 

 

 

 

 

Check volume level on the computer sound card or alternate audio source

 

 

device, and set at mid-level.

 

 

 

 

3.5mm stereo cable isn’t connected to audio source.

Check plug connections on the audio source. Make sure the signal cables are

 

 

inserted firmly into the correct jacks.

 

 

 

 

3.5mm stereo cable is connected to wrong output on

Make sure the 3.5mm stereo cable is connected and fully inserted into the

 

audio source.

“line-out,” “audio-out,” or the headphone jack of the audio source.

 

 

 

 

Problem with audio source device.

Test the speakers on another audio device. Remove the 3.5mm stereo cable

 

 

from the audio source device and connect it to “line-out,” “audio-out,” or the

 

 

headphone jack of another audio source.

 

 

 

3

SYMPTOM

POSSIBLE PROBLEM

SOLUTION

Crackling sound

Bad connection.

Check all cables. Make sure they are connected to “line-out” or “audio-out”

from speakers.

 

jack on your sound card or other audio source — NOT “speaker-out.”

 

 

 

 

Volume level in computer operating system is set

Check the computer operating system volume level and decrease it if necessary.

 

too high.

 

 

 

 

 

A problem with your audio source device.

Unplug the stereo cable from the audio source. Then plug it into the

 

 

headphone jack of an alternate audio source (e.g., Walkman, Discman or

 

 

FM radio).

 

 

 

Sound is

Volume level set too high.

Press the “–” button on the side of the right satellite to decrease the volume.

distorted.

 

 

Computer operating system volume level is set

Adjust the computer operating system volume and balance levels to the

 

 

too high.

center as a starting point, then adjust the level on the speaker using the

 

 

volume control.

 

 

 

 

Sound source is distorted.

WAV files are often of poor quality. So distortion and noise are easily noticed

 

 

with high-powered speakers. Try a different sound source such as a music CD.

 

 

 

Radio

Too close to a radio tower.

Move your speakers until the interference goes away.

interference.

 

 

 

 

 

No sound

Bad connection.

Check to make sure that all cables are connected properly and are making a

from subwoofer.

 

clear connection.

 

 

 

 

Sound source has little low-frequency content.

Many .WAV and .MID files often have little low-frequency content and sound

 

 

flat when you listen to them on a computer. Try a song with more bass —

 

 

something from your CD collection.

 

 

 

Low hum

The AC in your house is at 60 cycles per second, which is

Some low hum may be detected when your speaker system is powered on

from subwoofer.

within the audio frequency of the subwoofer.

without an audio source playing, or when the volume is set at an extremely

 

 

low level.

 

 

 

Loud hum

Bad connection.

Unplug the AC power cord from the surge protector (if used), and plug directly

from subwoofer.

 

into an AC wall outlet.

 

 

 

 

 

Move your cables. Check to ensure they are making a clear connection.

 

 

 

 

Bass level set too high.

Press the “–” button marked with the word “bass” on the wireless remote to

 

 

decrease the bass.

 

 

 

 

Volume or bass level on your audio source device is set

Disconnect your 3.5mm stereo cable from the audio source. If the loud hum

 

too high.

goes away, lower the volume on the audio source.

 

 

 

 

 

Lower the volume or bass level on your computer, portable device, etc.

 

 

 

Distorted monitor.

Subwoofer too close to monitor.

Because the subwoofer is not magnetically shielded, it can cause distortion if

 

 

it’s too close to your monitor. Move the subwoofer so it’s at least 2 feet from

 

 

your monitor.

 

 

 

4

Le symbole figurant un éclair dans un triangle équilatéral est destiné à attirer l’attention de l’utilisateur sur la présence d’une “tension dangereuse” non isolée pouvant être d’amplitude suffisante pour constituer un risque d’électrocution.

Attention : Pour prévenir tout risque d’électrocution, ne retirez pas le couvercle (ou le dos) de l’appareil. Il ne se trouve à l’intérieur aucune pièce susceptible d’être réparée par l’utilisateur. Confiez la réparation et l’entretien à un personnel qualifié.

Le point d’exclamation à l’intérieur d’un triangle équilatéral est destiné à prévenir l’utilisateur qu’il trouvera d’importantes instructions concernant l’utilisation et la maintenance (entretien) dans la documentation jointe à l’appareil.

ATTENTION

Pour éviter tout risque d’électrocution, n’utilisez pas cette fiche (polarisée) avec une rallonge électrique, une prise de courant ou une autre sortie, si les lames ne peuvent pas être insérées complètement, afin d’éviter qu’elles ne soient exposées.

AVERTISSEMENT

AFIN DE LIMITER LE RISQUE D’INCENDIE OU D’ÉLECTROCUTION, N’EXPOSEZ PAS CET APPAREIL À LA PLUIE OU À L’HUMIDITÉ.

CONNEXION DU CÂBLE DALIMENTATION (PRISE MURALE CA)

La fente longue correspond au côté neutre (terre).

Insérez la lame la plus large dans la borne côté terre.

CONSIGNES DE SÉCURITÉ IMPORTANTES

1.Lisez ces instructions.

2.Conservez ces instructions.

3.Suivez l’ensemble des avertissements.

4.Respectez l’ensemble des instructions.

5.N’utilisez pas l’appareil à proximité d’un point d’eau. Cet appareil ne doit pas être exposé à des gouttes ou des éclaboussures. Aucun objet rempli de liquide (vase, par exemple) ne doit être placé sur l’appareil.

6.Nettoyez uniquement l’appareil à l’aide d’un chiffon sec.

7.N’obstruez pas les orifices de ventilation. Installez l’appareil conformément aux instructions du fabricant. L’appareil ne doit pas être placé sur un lit, un divan, un tapis ou une surface similaire pouvant obstruer les orifices de ventilation. L’appareil ne doit pas être inséré dans une installation intégrée, telle qu’une armoire ou une étagère fermée. Le flux d’air via les orifices de ventilation risquerait d’être bloqué. Les orifices ne doivent pas être recouverts avec des objets tels que des journaux, des nappes, des rideaux, etc. La ventilation risquerait d’être bloquée.

8.N’installez pas l’appareil à proximité de sources de chaleur telles que des radiateurs, des registres de chaleur, des fourneaux ou autres appareils produisant de la chaleur (amplificateurs inclus).

9.Aucune source de flammes nues (bougies allumées, par exemple) ne doit être placée sur l’appareil.

10.N’allez pas à la rencontre des objectifs de sécurité de la fiche polarisée ou mise à la terre. Les fiches polarisés disposent de deux lames (une plus large que l’autre). Les fiches de mise à la terre disposent de deux lames et d’une broche de mise à la terre. La lame plus large ou la broche est fournie pour votre sécurité. Si la fiche fournie ne correspond pas à votre prise électrique, consultez un électricien afin de remplacer la prise obsolète.

11.Faites-en sorte que le cordon d’alimentation ne puisse être piétiné ou plié, notamment aux points d’entrée et de sortie des fiches et des prises.

12.N’installez pas l’appareil dans une zone où l’accès à la fiche d’alimentation n’est pas garanti. Le débranchement de la fiche d’alimentation est la seule manière de mettre le produit complètement hors tension. Vous devez pouvoir accéder facilement à la fiche à tout moment.

13.Source d’alimentation — utilisez uniquement des blocs d’alimentation du type défini dans les instructions de fonctionnement ou indiqué sur l’appareil. Si un bloc d’alimentation distinct est fourni avec l’appareil, ne le remplacez par aucun autre bloc d’alimentation. Utilisez uniquement les blocs d’alimentation fournis par le fabricant.

14.Débranchez l’appareil en cas d’orage ou lorsque vous ne l’utilisez pas pendant des périodes de temps prolongées.

15.Confiez l’ensemble des travaux d’entretien à du personnel d’entretien qualifié. Des travaux d’entretien sont nécessaires lorsque l’appareil est endommagé (la fiche ou le cordon d’alimentation est endommagé, du liquide s’est renversé ou des objets sont tombés dans l’appareil, l’appareil a été exposé à la pluie ou à l’humidité, l’appareil ne fonctionne pas normalement ou l’appareil est tombé). Dans le cadre des travaux d’entretien, adressez-vous à du personnel d’entretien qualifié, retournez l’appareil au distributeur ou contactez la ligne d’assistance Altec Lansing.

16.Pour les produits comportant des piles, veuillez vous reporter aux régulations locales pour mettre les piles au rebut de manière adaptée.

GARANTIE ALTEC LANSING TECHNOLOGIES, INC. LIMITÉE DUN AN

(GARANTIE LIMITÉE DE DEUX ANS EN UNION EUROPÉENNE ET EN ASIE)

Quels éléments sont couverts par la garantie ? Altec Lansing garantit que ses produits sont dépourvus de défauts au niveau des matériaux ou de la main d’oeuvre, à l’exception des conditions détaillées ci-dessous.

Quelle est la durée de la garantie ? Pour les appareils achetés en Union européenne ou en Asie, cette garantie est valable pendant deux ans à compter de la date d’achat. Pour les appareils non achetés en Union européenne ou en Asie, cette garantie est valable pendant un an à compter de la date d’achat. Les conditions des garanties légales implicites prennent fin à l’issue de la période de validité de la garantie limitée. Certains états et/ou états membres de l’Union européenne n’acceptent pas les restrictions relatives à la durée des garanties implicites. Il est donc possible que la restriction susmentionnée ne s’applique pas à votre cas.

Quels éléments ne sont pas couverts par la garantie ? Cette garantie ne couvre pas les défauts, mauvais fonctionnements ou anomalies qui peuvent survenir à l’aide des événements suivants : installation incorrecte, utilisation incorrecte ou non-respect des instructions se rapportant au produit, utilisation abusive ou utilisation avec un équipement incorrect, inadapté ou défectueux (pour obtenir des informations relatives à l’installation, au fonctionnement et à l’utilisation du produit, consultez le manuel fourni avec le produit). Si vous avez besoin d’un manuel de remplacement, vous pouvez télécharger un manuel sous www.alteclansing.com. En outre, les dommages consécutifs ou secondaires ne sont pas pris en charge par cette garantie. Certains états n’autorisent pas l’exclusion ou la restriction des dommages consécutifs ou secondaires, il est donc possible que l’exclusion ou la restriction susmentionnée ne s’applique pas à votre cas.

Que fera Altec Lansing pour corriger le problème ? Altec Lansing réparera ou remplacera, à sa discrétion, les produits qui s’avèrent défectueux au niveau des matériaux ou de la main d’oeuvre. Si votre produit n’est plus fabriqué ou n’est plus disponible en stock, Altec Lansing remplacera à sa discrétion votre produit par un produit Altec Lansing similaire ou de meilleure qualité.

Comment obtenir un service de garantie : pour obtenir la réparation ou le remplacement d’un produit sous garantie, vous devez contacter Altec Lansing par courrier électronique (csupport@alteclansing.com) au cours de la période de garantie. Le courrier électronique doit inclure votre nom, votre adresse, votre adresse électronique, votre numéro de téléphone, la date d’achat ainsi qu’une description détaillée du problème rencontré. Aux Etats-Unis, vous pouvez également contacter Altec Lansing par téléphone au 1-800-ALTEC88 — soyez prêt à fournir les mêmes informations. Si le problème s’avère lié à une anomalie au niveau des matériaux ou de la main d’?uvre, Altec Lansing vous enverra une autorisation de retour et des instructions relatives au retour du produit. Le retour du produit s’effectue aux frais du client et le retour doit être accompagné de la preuve originale d’achat. Vous devez assurer l’expédition de manière adaptée : vous êtes en effet responsable du produit jusqu’à ce qu’il parvienne à Altec Lansing.

Dans quelle mesure les lois nationales affectent vos droits ? Cette garantie vous accorde des droits légaux spécifiques. Vous pouvez également disposer de droits qui varient d’un état à l’autre. Veuillez noter qu’au sein de l’Union européenne, vous, en tant que consommateur, pouvez disposer d’autres droits légaux selon la législation nationale des états membres de l’Union européenne gouvernant la vente des marchandises Altec Lansing. Ces droits ne sont pas affectés par cette garantie.

Les garanties et remèdes limités détaillés ci-dessus sont les seuls garanties et remèdes disponibles à l’acheteur si et dans la mesure où ils sont valables et applicables selon la loi en vigueur.

SERVICE CLIENTÈLE

Les réponses à la plupart des questions relatives à la configuration et aux performances sont disponibles dans le guide de dépannage. Vous pouvez également consulter la foire aux questions de la section service clientèle de notre site Internet (www.alteclansing.com). Si vous vivez en Amérique du Nord et ne parvenez pas à trouver les informations dont vous avez besoin, veuillez demander l’aide de notre équipe d’assistance clientèle avant de renvoyer l’unité au détaillant selon la politique de retour en vigueur.

Tel: 800-258-3288

Courrier électronique : csupport@alteclansing.com

Si vous ne vivez pas en Amérique du Nord, veuillez consulter notre site Internet (www.alteclansing.com) et sélectionnez le pays dans lequel vous vivez pour localiser le distributeur de votre pays.

Pour obtenir les informations les plus récentes, veuillez consulter notre site Internet à l’adresse suivante www.alteclansing.com.

Cet appareil a été conçu et mis au point aux États-Unis et fabriqué dans notre usine autorisée ISO9002. Brevets U.S. 4429181 et 4625328 et autres brevets en cours.

© 2003 Altec Lansing Technologies, Inc.

Cet appareil a été conçu et ses plans réalisés aux États-Unis et a été fabriqué dans notre usine autorisée ISO9002. Brevet des États-Unis 4429181 et 4625328 et d’autres brevets en cours.

DISTRIBUTION INTERNATIONALE

Clients internationaux : pour plus d’informations au sujet de la distribution des produits Altec Lansing dans votre pays, veuillez consulter le site Internet (www.alteclansing.com) et cliquez sur votre pays.

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