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retrieval system, translated into any language, or transmitted in any form or by any means, electronic,
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Published by ZyXEL Communications Corporation. All rights reserved.
Disclaimer
ZyXEL does not assume any liability arising out of the application or use of any products, or software
described herein. Neither does it convey any license under its patent’s rights nor the patents' rights of
others. ZyXEL further reserves the right to make changes in any products described herein without notice.
This publication is subject to change without notice.
Trademarks
Trademarks mentioned in this publication are used for identification purposes only and may be properties of
their respective owners. ZyNOS is a registered trademark of ZyXEL Communications Corporation
.
ii Copyright
Prestige 643 ADSL Router
FCC iii
Prestige 643 ADSL Router
Federal Communications Commission
(FCC) Interference Statement
This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:
♦ This device may not cause harmful interference.
♦ This device must accept any interference received, including interference that may cause undesired
operations.
This equipment has been tested and found to comply with the limits for a CLASS B digital device pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications.
If this equipment does cause harmful interference to radio/television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Notice 1
Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate the equipment.
Notice 2
Shielded RS-232 cables are required to be used to ensure compliance with FCC Part 15, and it is the
responsibility of the user to provide and use shielded RS-232 cables.
Certifications
Refer to the product page at www.zyxel.com
iv FCC
.
Prestige 643 ADSL Router
ZyXEL Limited Warranty
ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials
or workmanship for a period of up to two (2) years from the date of purchase. During the warranty period,
and upon proof of purchase, should the product have indications of failure due to faulty workmanship
and/or materials, ZyXEL will, at its discretion, repair or replace the defective products or components
without charge for either parts or labor, and to whatever extent it shall deem necessary to restore the
product or components to proper operating condition. Any replacement will consist of a new or remanufactured functionally equivalent product of equal value, and will be solely at the discretion of ZyXEL.
This warranty shall not apply if the product is modified, misused, tampered with, damaged by an act of
God, or subjected to abnormal working conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This
warranty is in lieu of all other warranties, express or implied, including any implied warranty of
merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for indirect
or consequential damages of any kind of character to the purchaser.
To obtain the services of this warranty, contact ZyXEL's Service Center; refer to the separate Warranty
Card for your Return Material Authorization number (RMA). Products must be returned Postage Prepaid. It
is recommended that the unit be insured when shipped. Any returned products without proof of purchase or
those with an out-dated warranty will be repaired or replaced (at the discretion of ZyXEL) and the customer
will be billed for parts and labor. All repaired or replaced products will be shipped by ZyXEL to the
corresponding return address, Postage Paid (USA and territories only). If the customer desires some other
return destination beyond the U.S. borders, the customer shall bear the cost of the return shipment. This
warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
ZyXEL Limited Warranty v
Prestige 643 ADSL Router
Customer Support
Please have the following information ready when you contact customer support.
• Product model and serial number.
• Information in Menu 24.2.1 – System Information.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
List of Figures .......................................................................................................................................... xiii
List of Tables ............................................................................................................................................xvii
What is DSL? ............................................................................................................................................xxi
GETTING STARTED...................................................................................................................................... I
Chapter 1 Getting to Know Your P643 ADSL Internet Access Router ............................................... 1-1
1.1Prestige 643 ADSL Internet Access Router ............................................................................... 1-1
1.2Features of the Prestige 643 ....................................................................................................... 1-1
1.3Applications for the Prestige 643 ...............................................................................................1-5
14.1Problems Starting Up the Prestige ........................................................................................14-1
14.2Problems With the WAN Interface ....................................................................................... 14-1
14.3Problems with the LAN Interface .........................................................................................14-2
14.4Problems Connecting to a Remote Node or ISP ...................................................................14-2
Index ............................................................................................................................................................ E
xii Table of Contents
P643 ADSL Router
List of Figures
Figure 1-1 Internet Access Application.......................................................................................................... 1-5
Figure 9-1 Menu 22 - SNMP Configuration ...................................................................................................9-1
Figure 10-1 Menu 24 - System Maintenance................................................................................................10-1
Figure 10-2 Menu 24.1 - System Maintenance - Status................................................................................10-2
Figure 10-3 Menu 24.2 - System Information and Console Port Speed ....................................................... 10-4
Figure 10-4 Menu 24.2.1 - System Maintenance - Information....................................................................10-4
Figure 10-5 Menu 24.2.2 - System Maintenance - Console Port Speed ....................................................... 10-5
Figure 10-6 Log and Trace............................................................................................................................10-6
Figure 10-7 Examples of Error and Information Messages ..........................................................................10-6
Figure 10-8 Menu 24.3.2 - System Maintenance - Syslog and Accounting..................................................10-7
Figure 10-9 Menu 24.4 - System Maintenance - Diagnostic ......................................................................10-10
Table 10-6 Third Party FTP Clients – General Fields................................................................................ 10-19
Table 10-7 Time and Date Setting Fields................................................................................................... 10-23
List of Tables xvii
P643 ADSL Router
Table 11-1 Menu 24.11 – Remote Management Control ..............................................................................11-1
Table 12-1 IP Routing Policy Summary .......................................................................................................12-3
Table 12-2 IP Routing Policy........................................................................................................................12-4
Table 13-1 Schedule Set Setup Fields...........................................................................................................13-2
Table 14-1 Troubleshooting the Start-Up of your Prestige ...........................................................................14-1
Table 14-2 Troubleshooting the ADSL connection.......................................................................................14-2
Table 14-3 Troubleshooting the LAN Interface............................................................................................14-2
Table 14-4 Troubleshooting a Connection to a Remote Node or ISP ........................................................... 14-2
xviii List of Tables
P643 ADSL Router
Preface
Congratulations on your purchase of the Prestige 643 ADSL Internet Access Router.
Don’t forget to register your Prestige (fast, easy online registration at
www.zyxel.com) for free future product updates and information.
The Prestige 643 is an ADSL router used for Internet/LAN access via an ADSL line.
The P643 can run maximum upstream transmission rates of 640Kbps and maximum downstream
transmission rates of 8Mbps. The actual rate depends on the copper category of your telephone wire,
distance from the central office and the type of ADSL service subscribed to. See the sections below for
more background information on DSL and ADSL.
The P643's 10/100M auto-negotiating LAN interface enables fast data transfer of either 10Mbps or
100Mbps in either half-duplex or full-duplex mode depending on your Ethernet network.
Your Prestige is easy to install and to configure. All functions of the Prestige are software configurable via
the SMT (System Management Terminal).
About This User's Guide
This user's guide covers all aspects of the Prestige 643 operations and shows you how to get the best out of
the multiple advanced features of your ADSL Internet Access Router using the SMT. It is designed to guide
you through the correct configuration of your Prestige 643 for various applications.
Related Documentation
This information may also be viewed at our website (http://www.zyxel.com/
are periodically updated as new information becomes available.
Supporting Disk
More detailed information and examples can be found in our included disk (as well as on the
zyxel.com web site). This disk contains information on configuring your Prestige for Internet
Access, general and advanced FAQs, Application Notes, Troubleshooting, a reference for CI
Commands/bundled software and information on installing and using the Prestige Windows-based
Internet Access configuration wizard.
Read Me First
Our Read Me First document is designed to help you get up and running right away. It contains a
detailed easy-to-follow connection diagram, default settings, handy checklists and information on
setting up your network and configuring for Internet access.
Packing List Card
Preface xix
). The website FAQs and Notes
P643 ADSL Router
The Packing List Card lists all items that should have come in the package.
Glossary
Please refer to www.zyxel.com
for an online glossary of networking terms.
ZyXEL Web Site
The ZyXEL download library at www.zyxel.com
contains additional support documentation.
Syntax Conventions
• “Enter” means for you to type one or more characters and press the carriage return. “Select” or
“Choose” means for you to select one from the predefined choices.
• The SMT menu titles and labels are in Bold Times font. The choices of a menu item are in Bold
Arial font. A single keystroke is in Arial font and enclosed in square brackets, for instance, [ENTER]
means the Enter, or carriage return, key; [ESC] means the Escape key.
• For brevity’s sake, we will use “e.g.” as a shorthand for “for instance”, and “i.e.” as a shorthand for
“that is” or “in other words” throughout this manual.
• We will refer to the Prestige 643 ADSL router as the Prestige 643, P643 or simply the Prestige from
now on.
The following section offers some background information on DSL. Skip to Chapter 1 if you wish to begin
working with your router right away.
xx Preface
P643 ADSL Router
What is DSL?
DSL (Digital Subscriber Line) technology enhances the data capacity of the existing twisted-pair wire that
runs between the local telephone company switching offices and most homes and offices. While the wire
itself can handle higher frequencies, the telephone switching equipment is designed to cut off signals above
4,000 Hz to filter noise off the voice line, but now everybody is searching for ways to get more bandwidth
to improve access to the Web - hence DSL technologies.
There are actually seven types of DSL service, ranging in speeds from 16 Kbits/sec to 52 Mbits/sec. The
services are either symmetrical (traffic flows at the same speed in both directions), or asymmetrical (the
downstream capacity is higher than the upstream capacity). Asymmetrical services (ADSL) are suitable for
Internet users because more information is usually downloaded than uploaded. For example, a simple
button click in a web browser can start an extended download that includes graphics and text.
As data rates increase, the carrying distance decreases. That means that users who are beyond a certain
distance from the telephone company’s central office may not be able to obtain the higher speeds.
A DSL connection is a point-to-point dedicated circuit, meaning that the link is always up and there is no
dialing required.
What is ADSL?
It is an asymmetrical technology, meaning that the downstream data rate is much higher than the upstream
data rate. As mentioned, this works well for a typical Internet session in which more information is
downloaded, e.g., from Web servers, than is uploaded. ADSL operates in a frequency range that is above
the frequency range of voice services, so the two systems can operate over the same cable.
What is DSL? xxi
Getting Started
PPaarrtt II::
GETTING STARTED
This part is structured as a step-by-step guide to help you connect, install and set up your
Prestige to operate on your network and to access the Internet. Described are Key Features and
Applications, Hardware Installation, Initial Setup and Internet Access.
I
Prestige 643 ADSL Router
Chapter 1
Getting to Know Your P643 ADSL
Internet Access Router
This chapter describes the key features and applications of your Prestige.
1.1 Prestige 643 ADSL Internet Access Router
Your Prestige integrates a high-speed 10/100Mbps auto-negotiating LAN interface and one high-speed
ADSL port into a single package. The Prestige is ideal for high-speed Internet browsing and making LAN-
to-LAN connections to remote networks.
1.2 Features of the Prestige 643
Your Prestige is packed with a number of features that give it the flexibility to provide a complete
networking solution for almost any user.
4-Port Switch
A combination of switch and router makes your Prestige a cost-effective and viable network solution. A 4-
port bandwidth-sensitive 10/100Mbps switch provides greater network efficiency than traditional hubs
because the bandwidth is dedicated and not shared. An unlimited number of computers may be connected
to your Prestige by adding other hubs - should your LAN consist of more than 4 computers.
High Speed Internet Access
Your Prestige ADSL router can support downstream transmission rates of up to 8Mbps and upstream
transmission rates of 1024 Kbps. Your Prestige also supports rate management; rate management allows
ADSL subscribers to select an Internet access speed that best suits their needs and budgets.
Getting to know your Prestige 1-1
Prestige 643 ADSL Router
PPPoE Support (RFC2516)
PPPoE (Point-to-Point Protocol over Ethernet) emulates a Dial-Up connection. It allows your ISP to use
their existing network configuration with newer broadband technologies such as ADSL. The PPPoE driver
on the Prestige is transparent to the computers on the LAN, which see only Ethernet and are not aware of
PPPoE thus saving you from having to manage PPPoE clients on individual computers.
Transmission Rate Standards
1
♦ Supports Multi-Mode standard (ANSI T1.413, Issue 2; G.dmt(G.992.1); G.lite(G992.2))
.
♦ Full-Rate (ANSI T1.413, Issue 2; G.dmt(G.992.1)) with line rate support of up to 8Mbps
downstream and 1024kbps upstream.
♦ G.lite (G.992.2) with line rate support of up to 1.5Mbps downstream and 512Kbps upstream.
IP Alias
IP Alias allows you to partition a physical network into logical networks over the same Ethernet interface.
The Prestige supports three logical LAN interfaces via its single physical Ethernet interface with the
Prestige itself as the gateway for each LAN network.
IP Multicast
Traditionally, IP packets are transmitted in two ways: unicast or broadcast. Multicast is a third way to
deliver IP packets to a group of hosts. IGMP (Internet Group Management Protocol) is the protocol used to
support multicast groups. The latest version is version 2 (see RFC2236). Both versions 1 and 2 are
supported by the Prestige
IP Policy Routing (IPPR)
Traditionally, routing is based on the destination address only and the router takes the shortest path to
forward a packet. IP Policy Routing (IPPR) provides a mechanism to override the default routing behavior
and alter the packet forwarding based on the policy defined by the network administrator.