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Corporation.
Published by ZyXEL Communications Corporation. All rights reserved.
Disclaimer
ZyXEL does not assume any liability arising out of the application or use of any products, or software described herein.
Neither does it convey any license under its patent rights nor the patent rights of others. ZyXEL further reserves the right
to make changes in any products described herein without notice. This publication is subject to change without notice.
Trademarks
Trademarks mentioned in this publication are used for identification purposes only and may be properties of their
respective owners.
iii
Prestige 480 Dual BRI ISDN Router
Limits and method of
Disturbance in supply system caused by household appliances
Disturbance in supply system caused by household appliances
Basic EMC
frequency
Declaration of Conformity
ZyXEL Communications Services GmbH.
We, the Manufacturer/Importer
Thaliastrasse 125a/2/2/4
A-1160 Vienna - AUSTRIA
declare that the product
Prestige 480
is in conformity with
(Reference to the specification under which conformity is declared)
Standard Standard Item Version
• EN 55022
• EN 61000-3-2
• EN 61000-3-3
• EN 6100 0-4-2
• EN 61000-4-3
• EN 61000-4-4
• EN 61000-4-5
• EN 61000-4-6
Radio disturbance characteristics –
measurement.
and similar electrical equipment “Harmonics”.
and similar electrical equipment “Voltage fluctuations”.
Electrostatic discharge immunity test – Basic EMC Publication 1995
Radiated, radio-frequency, electromagnetic field immunity test 1996
Electrical fast transient / burst immunity test Publication
Surge immunity test 1995
Immunity to conducted disturbances, induced by radio-
fields
1994
1995
1995
1995
1996
iv
Prestige 480 Dual BRI ISDN Router
Voltage dips, short interruptions and voltage variations immunity
• EN 61000-4-8
• EN61000-4-11
Power Magnetic Measurement 1993
1994
tests
v
Prestige 480 Dual BRI ISDN Router
ZyXEL Limited Warranty
ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or
workmanship for a period of up to two (2) years from the date of purchase. During the warranty period, and upon proof
of purchase, should the product have indications of failure due to faulty workmanship and/or materials, ZyXEL will, at its
discretion, repair or replace the defective products or components without charge for either parts or labor, and to
whatever extent it shall deem necessary to restore the product or components to proper operating condition. Any
replacement will consist of a new or re-manufactured functionally equivalent product of equal value, and will be solely at
the discretion of ZyXEL. This warranty shall not apply if the product is modified, misused, tampered with, damaged by
an act of God, or subjected to abnormal working conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is in lieu
of all other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular
use or purpose. ZyXEL shall in no event be held liable for indirect or consequential damages of any kind of character to
the purchaser.
To obtain the services of this warranty, contact ZyXEL's Service Center; refer to the separate Warranty Card for your
Return Material Authorization number (RMA). Products must be returned Postage Prepaid. It is recommended that the
unit be insured when shipped. Any returned products without proof of purchase or those with an out-dated warranty will
be repaired or replaced (at the discretion of ZyXEL) and the customer will be billed for parts and labor. All repaired or
replaced products will be shipped by ZyXEL to the corresponding return address, Postage Paid (USA and territories
only). If the customer desires some other return destination beyond the U.S. borders, the customer shall bear the cost of
the return shipment. This warranty gives you specific legal rights, and you may also have other rights that vary from state
to state.
vi
Prestige 480 Dual BRI ISDN Router
Customer Support
If you have questions about your ZyXEL product or desire assistance, contact ZyXEL Communications
Corporation offices worldwide, in one of the following ways:
Method
Location
Worldwide
America
(Denmark )
E -MAIL – Support/ Sales Telephone/Fax Web Site/ FTP Site Regular Mail
1.2 Features of Prestige 480 ..............................................................................................1-1
1.3 Applications for Prestige 480........................................................................................ 1-5
1.3.1 Internet Access........................................................................................................................................1-6
3.5.2 IP Alias Setup..........................................................................................................................................3-8
3.6 Internet Access Configuration.....................................................................................3-11
3.7 Single User Account .................................................................................................. 3-14
3.7.1 Advantages of SUA ..............................................................................................................................3-15
3.7.2 Single User Account Configuration...................................................................................................3-16
3.8 Mega Bundle or Multiple ISPs Support........................................................................ 3-17
3.10.1 Configure a Backup ISP..................................................................................................................3-20
3.10.2 To Switch ISP...................................................................................................................................3-20
4.1.5 Bandwidth on Demand...........................................................................................................................4-6
9.3 Configuring a Filter Rule.............................................................................................. 9-6
9.3.1 Filter Types and SUA.............................................................................................................................9-7
System Security .................................................................................................................11-1
11.1 Changing the System Password .............................................................................11-1
11.2 Using RADIUS Authentication ................................................................................11-3
11.2.1 Installing a RADIUS Server...........................................................................................................11-3
11.2.2 RADIUS Server Configuration......................................................................................................11-5
11.2.3 The Key Field ....................................................................................................................................11-6
11.2.4 Adding Users to the RADIUS Database.......................................................................................11-6
11.2.5 Using RADIUS Authentication for CLID....................................................................................11-7
12.3.1 Single Administrator........................................................................................................................12-2
12.3.2 System Timeout................................................................................................................................12-2
System Maintenance.......................................................................................................... 13-1
Table of Contents xiv
Prestige 480 Dual BRI ISDN Router
13.1 System Status....................................................................................................... 13-2
13.1.1 System Information..........................................................................................................................13-6
13.1.2 Console Port Speed..........................................................................................................................13-7
13.2 Log and Trace....................................................................................................... 13-7
14.1.1 Backup using the Console Port......................................................................................................14-1
14.1.2 Back up using FTP...........................................................................................................................14-2
14.1.3 Back up using TFTP........................................................................................................................14-3
14.2.1 Restore using the Console Port......................................................................................................14-4
14.2.2 Restore using FTP............................................................................................................................14-6
Table of Contents xv
Prestige 480 Dual BRI ISDN Router
14.2.3 Restore using TFTP..........................................................................................................................14-6
15.1.3 IP Routing Policy Setup...................................................................................................................15-2
15.2 Applying an IP Policy............................................................................................. 15-7
15.2.1 Ethernet IP Policies ..........................................................................................................................15-7
16.1 Problems Starting Up the Prestige .......................................................................... 16-1
16.2 Problems With the ISDN Lines ............................................................................... 16-3
16.3 Problems with the Ethernet Connection ...................................................................16-4
16.4 Problems Connecting to a Remote Node or ISP ...................................................... 16-4
16.5 Problems for Remote User to Dial -in.......................................................................16-5
Information Worksheet...........................................................................................................A
Enhanced Syslog ................................................................................................................... E
Acronyms and Abbreviations................................................................................................. G
Index....................................................................................................................................... I
Table of Contents xvi
Prestige 480 Dual BRI ISDN Router
Table of Contents xvii
Prestige 480 Dual BRI ISDN Router
List of Figures
Figure 1-1 Internet Access Application.......................................................................................................................1-6
Figure 1-2 Internet Access Application.......................................................................................................................1-8
Figure 2-5 SMT Main Menu..........................................................................................................................................2-7
Figure 2-6 Menu 23 - System Security ........................................................................................................................ 2-8
Figure 2-7 Menu 23.1 - System Security - Change Password.................................................................................2-9
Figure 2-8 Booting Up the Prestige............................................................................................................................2-10
Figure 2-9 Menu 1 – General Setup ...........................................................................................................................2-12
Figure 2-10 Menu 2 – ISDN Setup.............................................................................................................................2-13
Figure 2-11 Menu 2.1 – ISDN Basic Setup..............................................................................................................2-13
Figure 2-12 Menu 2.1.1 - ISDN Advanced Setup ...................................................................................................2-15
Figure 2-14 Configuration Example ..........................................................................................................................2-19
Figure 2-15 Menu 2.2 - NetCAPI Setup....................................................................................................................2-20
Figure 2-16 Menu 3 - Ethernet Setup.........................................................................................................................2-22
Figure 2-17 General Ethernet Setup...........................................................................................................................2-23
Figure 3-1 General Setup...............................................................................................................................................3-2
Figure 3-2 Menu 3.2 – TCP/IP and DHCP Ethernet Setup......................................................................................3-5
Figure 3-5 IP Alias Example ..........................................................................................................................................3-8
Figure 3-6 Menu 3.2 - TCP/IP and DHCP Ethernet Setup........................................................................................3-9
Figure 3-7 Menu 3.2.1 - IP Alias Setup........................................................................................................................3-9
Figure 3-8 Menu 4 – Internet Access Setup...............................................................................................................3-12
Figure 3-9 Single User Account Topology................................................................................................................3-14
Figure 3-10 Menu 4 – Internet Access Setup for Single User Account................................................................3-16
Figure 4-1 Menu 11 – Remote Node Setup.................................................................................................................4-2
Figure 4-2 Menu 11.1 Remote Node Profile ...............................................................................................................4-3
Figure 4-3 Menu 11.2 - Remote Node PPP Options..................................................................................................4-8
Figure 4-4 Menu 11.5 – Remote Node Filter............................................................................................................4-10
Figure 5-2 LAN 1 Setup..................................................................................................................................................5-2
Figure 5-3 LAN 2 Setup..................................................................................................................................................5-3
Figure 5-4 Menu 11.3 - Remote Node TCP/IP Options..............................................................................................5-3
Figure 5-5 Sample IP Addresses for a TCPI/IP LAN-to-LAN Connection...........................................................5-4
Figure 5-6 Example of Static Routing Topology........................................................................................................5-6
Figure 5-7 Menu 12.1 – IP Static Route Setup............................................................................................................5-7
Figure 5-8 Edit IP Static Route Setup...........................................................................................................................5-7
Figure 8-1 Example of Remote Access Server Application......................................................................................8-2
Figure 8-2 Example of a LAN-to-LAN Server Application.....................................................................................8-3
Figure 8-3 Menu 13 – Default Dial-in Setup...............................................................................................................8-4
Figure 8-5 Menu 14 - Dial-in Us er Setup....................................................................................................................8-8
Figure 8-12 Testing Callback with your Connection...............................................................................................8-14
Figure 8-13 Callback with CLID Configuration ...................................................................................................... 8-15
Figure 8-14 Configuring CLID with Callback.........................................................................................................8-16
Figure 8-15 Callback and CLID Connection Te st.................................................................................................. 8-17
Figure 8-16 Multiple Server Configuration..............................................................................................................8-18
Figure 9-2 Menu 21 - Filter Set Configuration ..........................................................................................................9-3
Figure 9-3 Menu 21.1 - Filter Rules Summary ..........................................................................................................9-4
Figure 9-4 Menu 21.2 - Filter Rules Summary ..........................................................................................................9-4
Figure 9-5 Protocol and Device Filter Sets.................................................................................................................9-7
Figure 9-6 Menu 21.1.1 - TCP/IP Filter Rule .............................................................................................................9-8
Figure 9-7 Executing a Filter Rule .............................................................................................................................9-11
Figure 9-8 Menu 21.3.1 - Generic Filter Rule ..........................................................................................................9-12
Figure 9-9 Menu 21.1.3 - IPX Filter Rule.................................................................................................................9-14
Figure 10-1 Menu 22 - SNMP Configuration...........................................................................................................10-2
Figure 11 -1 Menu 23 - System Security....................................................................................................................11-1
Figure 11 -2 Menu 23.1 - System Security - Change Password.............................................................................11-2
Figure 11 -3 Menu 23.2 - System Security - External Server ................................................................................. 11-5
Figure 11 -4 Menu 24.3.3 – System Maintenance – Accounting Server...............................................................11-7
Figure 11 -5 Examples of RADIUS Accounting Message......................................................................................11-8
Figure 12-1 Telnet Configuration on a TCP/IP Network........................................................................................12-2
List of Figures xxi
Prestige 480 Dual BRI ISDN Router
Figure 13-1 Menu 24 - System Maintenance............................................................................................................13-1
Figure 13-2 Menu 24.1 - System Maintenance – Status..........................................................................................13-2
Figure 13-3 Menu 24.1 after Toggle Status...............................................................................................................13-3
Figure 13-4 LAN Packet That Triggered Last Call..................................................................................................13-5
Figure 13-5 System Maintenance - Information.......................................................................................................13-6
Figure 13-6 Menu 24.2.2 – System Maintenance – Change Console Port Speed.............................................13-7
Figure 13-7 Examples of Error and Information Messages....................................................................................13-9
Figure 13-8 Menu 24.3.2 - System Maintenance – UNIX Syslog and Accounting .........................................13-10
Figure 13-9 Menu 24.4 - System Maintenance - Diagnostic...............................................................................13-13
Figure 13-10 Trace Display for a Successful Manual Call.................................................................................13-15
Figure 13-11 Trace Display for a Faile d Authentication...................................................................................... 13-15
Figure 13-14 Menu 24.9 - System Maintenance - Call Control..........................................................................13-18
Figure 13-15 Call Control Parameters.....................................................................................................................13-18
Figure 13-16 Menu 24.9.2 - Blacklist ......................................................................................................................13-19
Figure 13-17 Menu 24.9.3 - Budget Management................................................................................................13-20
Figure 13-18 Call History ..........................................................................................................................................13-21
Figure 13-19 System Maintenance – Time and Date Setting..............................................................................13-22
Figure 14-1 Menu 24.5 – Backup Configuration using the Console Port .............................................................14-1
Figure 14-4 TFTP Example ..........................................................................................................................................14-4
Figure 14-5 Menu 24.6 – Restore Configuration using the Console Port .............................................................14-5
Figure 14-8 Menu 24.7 - System Maintenance - Upload Firmware......................................................................14-7
List of Figures xxii
Prestige 480 Dual BRI ISDN Router
Figure 14-9 Menu 24.7.1 - Uploading Router Firmware........................................................................................14-9
Figure 14-10 Menu 24.7.2 - System Maintenance - Upload Router Configuration File.................................14-10
Figure 14-11 FTP Example ........................................................................................................................................14-11
Figure 14-14 Files Transfer ........................................................................................................................................14-13
Figure 15-1 Menu 25.1.1 - IP Routing Policy ..........................................................................................................15-5
15-2 Menu 3.2 – TCP/IP Ethernet Setup...................................................................................................................15-7
List of Figures xxiii
Prestige 480 Dual BRI ISDN Router
List of Tables
Table 2-1 LED Functions...............................................................................................................................................2-1
Table 2-2 Main Menu Commands................................................................................................................................2-5
Table 2-3 Main Menu Summary ..................................................................................................................................2-7
Table 2-4 General Setup Menu Fields........................................................................................................................2-12
Table 2-5 Menu 2.1 – ISDN Basic Setup..................................................................................................................2-14
Table 2-6 Menu 2.1.1 - ISDN Advanced Setup ........................................................................................................2-16
Table 3-1 DHCP Ethernet Setup Menu Fields............................................................................................................3-6
Table 3-2 TCP/IP Ethernet Setup Menu Fields..........................................................................................................3-6
Table 3-3 Internet Account Information....................................................................................................................3-11
Table 3-4 Internet Access Setup Menu Fields..........................................................................................................3-13
Table 3-5 Single User Account Menu Fields............................................................................................................3-16
Table 4-1 Remote Node Profile Menu Fields.............................................................................................................4-3
Table 4-2 BTR v MTR for BOD...................................................................................................................................4-7
Table 4-3 Remote Node PPP Options Menu Fields...................................................................................................4-9
Table 5-1 TCP/IP related fields in Remote Node Profile..........................................................................................5-4
Table 5-3 Edit IP Static Route Menu Fields................................................................................................................5-8
Table 8-3 Edit Dial-in User Menu Fields....................................................................................................................8-9
Table 8-4 Services vs. Port number............................................................................................................................8-18
Table 9-1 Abbreviations Used in the Filter Rules Summary Menu........................................................................9-4
Table 9-2 Abbreviations used if Filter Type is IP.......................................................................................................9-6
List of Tables xxv
Prestige 480 Dual BRI ISDN Router
Table 9-3 Abbreviations used if Filter Type is GEN..................................................................................................9-6
Table 9-4 TCP/IP Filter Rule Menu Fields..................................................................................................................9-8
Table 9-5 Generic Filter Rule Menu Fields...............................................................................................................9-13
Table 9-6 IPX Filter Rule Menu Fields......................................................................................................................9-15
Table 10-1 SNMP Configuration Menu Fields.........................................................................................................10-3
Table 11 -1 System Security - External Server Menu Fields...................................................................................11-6
Table 11 -2 System Maintenance – Accounting Server Fields................................................................................11-8
Table 13-1 System Maintenance - Status Menu Fields............................................................................................13-3
Table 13-2 Fields in System Maintenance.................................................................................................................13-6
Table 13-3 System Maintenance Menu - UNIX Syslog Parameters ..................................................................13-11
Table 13-4 System Maintenance Menu Diagnostic...............................................................................................13-14
Table 13-5 Call Control Parameters Fields.............................................................................................................13-19
Table 13-6 Call History Fields..................................................................................................................................13-21
Table 13-7 Time and Date Setting Fields................................................................................................................13-22
Table 15-1 IP Routing Policy Menu Fields................................................................................................................15-5
Table 16-1 Troubleshooting the Start-Up of your Prestige.....................................................................................16-1
Table 16-2 Troubleshooting the ISDN Lines .............................................................................................................16-3
Table 16-3 Troubleshooting the Ethernet Connection.............................................................................................16-4
Table 16-4 Troubleshooting a Connection to a Remote Node or ISP ...................................................................16-4
Table 16-5 Troubleshooting for Remote Users to Dial-in.......................................................................................16-5
Table 16-6 IP Subnet Masks and the Number of Hosts................................................................................................C
List of Tables xxvi
Prestige 480 Dual BRI ISDN Router
Preface
About Your Router
Congratulations on your purchase of the Prestige 480 dual BRI ISDN Router.
The Prestige 480 is a high-performance router that offers a complete solution for your WAN (Wide Area
Network) applications such as Internet access, multi-protocol LAN-to-LAN connections, telecommuting and
remote access over ISDN (Integrated Service Digital Network). In addition, your Prestige also
Note: If you do not have the ISDN lines installed already, order it as soon as possible in order to install and
configure your P480. Contact your telephone company’s ISDN Ordering Center to find about the type of
ISDN service most suitable for your purpose.
Your Prestige 480 is easy to install and to configure. You can use the PNC or the SMT interface to configure
your Prestige.
The PNC (Prestige Network Commander) is a C++ based utility designed to allow users to manage the
Prestige via Windows. For configuring your Prestige with PNC, use PNC ISDN Series Version 2.20. All
functions of the Prestige 480 are also software configurable via the SMT (System Management Terminal)
Interface. The SMT is a menu-driven interface that you can access from either a VT100 compatible terminal
or a terminal emulation program on a computer.
Your Prestige also adheres to SNMP (Simple Network Management Protocol) standards. SNMP is a
management protocol for collecting information from devices on the network.
Note: ZyXEL is currently accepting online product registration. Visit www.zyxel.com and register your
P480. Registered owners will receive ZyXEL newsletter and future product and update information.
About This User's Manual
This user's guide shows you how to configure and manage your router.
It is designed to guide you through the configuration of your Prestige 480 for its various applications.
Other Resources
Preface xxvii
Prestige 480 Dual BRI ISDN Router
For more information about the Prestige check the following sources:
♦ Prestige Support disk.
♦ Release notes for firmware upgrades and other information. These can be accessed through ZyXEL FTP
server site and ZyXEL web Page.
For ZyXEL support information see the Customer Support section in page v.
Syntax Conventions
• “Enter” means for you to type one or more characters and press the carriage return. “Select” or “Choose”
means for you to select one from the predefined choices.
• The SMT menu titles and labels are in Bold Times font. The choices of a menu item are in Bold Arial
font. A single keystroke is in Arial font and enclosed in square brackets, for instance, [ENTER] means
the Enter, or carriage return, key; [ESC] means the Escape key.
• For brevity’s sake, we will use “e.g.” as a shorthand for “for instance”, and “i.e.” as a shorthand for “that
is” or “in other words” throughout this manual.
• The Prestige 480 will also be referred to as the Prestige or the P480 from now on, in this manual
Preface xxviii
Prestige 480 Dual BRI ISDN Router
Prestige Scenarios
For fast access to example SMT menus to show you how to configure the Prestige for various scenarios go to
the following sections
SCENARIO GO TO
SECTION
To reset your Prestige 2.9
NetCAPI 2.12
DHCP 3.4
Internet Access 3.5
To configure SUA 3.7.2
IP Alias 3.5
Mega Bundle or Multiple ISPs Support 3.8
LAN-to-LAN application 5.1
Remote Access under Windows 8.4.1
Callback 8.4.3
Callback with CLID 8.4.4
To apply filters 9.3.4
Prestige Scenariosxxix
Prestige 480 Dual BRI ISDN Router
General Structure of this Manual
Getting Started (Chapters 1-2)
This helps you connect, install and setup your Prestige to
The Internet (Chapter 3)
This shows you how to configure your Prestige for
Advanced Applications (Chapters 4-8)
This shows how to use your Prestige for applications
Management & Maintenance (Chapter 9-15)
This provides information on how to create/apply filters, IP
Policy Routing, how to configure your Prestige using
Troubleshooting (Chapter 16)
This provides information about solving common problems.
Structure of the Manual xxx
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