ZyXEL Communications 310 User Manual

Prestige 310

Broadband Sharing Gateway

User’s Guide

Version 2.51

Nov 2000

Prestige 310 Broadband Sharing Gateway

Prestige 310
Broadband Sharing Gateway

Copyright

Copyright © 2000 by ZyXEL Communications Corporation.
The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a

retrieval system, translated into any language, or transmitted in any form or by any means, electronic,
mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written
permission of ZyXEL Communications Corporation.

Published by ZyXEL Communications Corporation. All rights reserved.
Disclaimer
ZyXEL does not assume any liability arising out of the application or use of any products, or software

described herein. Neither does it convey any license under its patent rights nor the patent rights of others.
ZyXEL further reserves the right to make changes in any products described herein without notice. This
publication is subject to change without notice.

Trademarks
Trademarks mentioned in this publication are used for identification purposes only and may be properties of

their respective owners.

ii Copyright

Prestige 310 Broadband Sharing Gateway

Federal Communications Commission (FCC) Interference Statement

This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired

operations.
This equipment has been tested and found to comply with the limits for a CLASS B digital device pursuant to

Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications.

If this equipment does cause harmful interference to radio/television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

Notice 1

Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate the equipment.

Notice 2

Shielded RS-232 cables are required to be used to ensure compliance with FCC Part 15, and it is the
responsibility of the user to provide and use shielded RS-232 cables.

FCC iii

Prestige 310 Broadband Sharing Gateway

Information for Canadian Users

The Industry Canada label identifies certifi ed equi pme nt. This certification means that the equipment meet s
certain telecommunications network protective, operation, and safety requirements. The Industry Canada
does not guarantee that the equipment will operate to a user's satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of
the local telecommunications company. The equipment must also be installed using an acceptable method of
connection. In some cases, the company's inside wiring associated with a single line individual service may be
extended by means of a certified connector assembly. The customer should be aware that the compliance
with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by
the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may
give the telecommunications company cause to request the user to disconnect the equipment.

For their own protection, users should ensure that the electrical ground connections of the power utility,
telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution
may be particularly important in rural areas.

Caution

Users should not attempt to make such connectio ns the mse lv es, but should contact the appropriate electrical
inspection authority, or electrician, as appropriate.

Note

This digital apparatus does not exceed the class A limits for radio noise emissions from digital apparatus set
out in the radio interference regulations of Industry Canada.

iv Information for Canadian Users

Prestige 310 Broadband Sharing Gateway

CE v

We, the Manufacturer/Importer,

(reference to the specification under which conformity is declared)

Prestige 310 Broadband Sharing Gateway

Declaration of Conformity

ZyXEL Communications Corp.

No. 6, Innovation Rd. II,

Science-Based Industrial Park,

Hsinchu, Taiwan, 300 R.O.C

declare that the product

Prestige 310

is in conformity with

Standard

• EN 55022

• EN 61000-3-2

• EN 61000-3-3

• EN 61000-4-2

• EN 61000-4-3

• EN 61000-4-4

• EN 61000-4-5

• EN 61000-4-6

• EN 61000-4-8

• EN61000-4-11

Standard Item

Radio disturbance characteristics – Limits and method of
measurement.

Disturbance in supply system caused by household appliances
and similar electrical equipment “Harmonics”.

Disturbance in supply system caused by household appliances
and similar electrical equipment “Voltage fluctuations”.

Electrostatic discharge immunity test – Basic EMC Publication 1995
Radiated, radio-frequency, electromagnetic field immunity test 1996
Electrical fast transient / burst immunity test - Basic EMC

Publication
Surge immunity test 1995
Immunity to conducted disturbances, induced by radio-frequency

fields

Voltage dips, short interruptions and voltage variations immunity
tests

Version

1994

1995

1995

1995

1996

1993
1994

Declaration of Conformity vii

Prestige 310 Broadband Sharing Gateway

ZyXEL Limited Warranty

ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or
workmanship for a period of up to two years from the date of purchase. During the warranty period, and upon
proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials,
ZyXEL will, at its discretion, repair or replace the defective products or components without charge for either
parts or labor, and to whatever extent it shall deem necessary to restore the product or components to proper
operating condition. Any replacement will consist of a new or re-manufactured functionally equivalent product
of equal value, and will be solely at the discretion of ZyXEL. This warranty shall not apply if the product is
modified, misused, tampered with, damaged by an act of God, or subjected to abnormal working conditions.

Note

Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This
warranty is in lieu of all other warranties, express or implied, including any implied warranty of merchantability
or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for indirect or consequential
damages of any kind of character to the purchaser.

To obtain the services of this warranty, contact ZyXEL's Service Center; refer to the separate Warranty Card
for your Return Material Authorization number (RMA). Products must be returned Postage Prepaid. It is
recommended that the unit be insured when shipped. Any returned products without proof of purchase or
those with an out-dated warranty will be repaired or replaced (at the discretion of ZyXEL) and the customer
will be billed for parts and labor. All repaired or replaced products will be shipped by ZyXEL to the
corresponding return address, Postage Paid (USA and territories only). If the customer desires some other
return destination beyond the U.S. borders, the customer shall bear the cost of the return shipment. This
warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Please register your ZyWALL (fast , eas y online reg ist rat io n at www.zyxel.com) for free
product updates and information.

viii ZyXEL Limited Warranty

Prestige 310 Broadband Sharing Gateway

Customer Support

If you have questions about your ZyXEL product or desire assistance, contact ZyXEL Communications
Corporation offices worldwide, in one of the ways listed below.

When Contacting Customer Support Representative

When you contact your customer support representative have the following information ready:

• Prestige Model and serial number

• Information in Menu 24.2.1 –System Information

• Warranty Information

• Date you received your Prestige

• Brief description of the problem and the steps you took to solve it.

Method

Region

Worldwide

North

America

EMAIL – Support Telephone Web Site

EMAIL – Sales Fax FTP Site

[e-mail]
[e-mail]

[e-mail] [phone] ftp.europe.zyxel.com
[e-mail] [phone]

[e-mail] [phone] ftp.zyxel.com

[phone] www.zyxel.com

www.europe.zyxel.com

www.zyxel.com

800-255-4101

Regular Mail

ZyXEL Communications

Corp., 6 Innovation Road II,

Science-Based Industrial

Park, HsinChu, Taiwan.

ZyXEL Communications Inc.,

1650 Miraloma Avenue,

Placentia, CA 92870, U.S.A.

Scandinavia

Austria

Germany

[e-mail] [phone] www.zyxel.dk
[e-mail] [phone] ftp.zyxel.dk
[e-mail] [phone]

[e-mail]

[e-mail]

[e-mail] [phone] ftp.europe.zyxel.com

0810-1-ZyXEL
0810-1-99935

[phone]

[phone]
0180-5213247

Tech Support hotline

0180-5099935

RMA/Repair hotline

www.zyxel.at

ftp.zyxel.at

Note: for Austrian users with *.at
domain only!

www.zyxel.de

ZyXEL Communications A/S,

Columbusvej 5, 2860

Soeborg, Denmark.

ZyXEL Communications

Services GmbH.,

Thaliastrasse 125a/ 2/2/ 4,

A-1160 Vienna, Austria

ZyXEL Deutschland GmbH.,

Adenauerstr. 20/A4, D-5 214 6

Wuerselen, German y.

Customer Support ix

Prestige 310 Broadband Sharing Gateway

Table of Contents

Copyright...................................................................................................................................................ii

Federal Communications Commission (FCC) Interference Statement ................................................... iii

Information for Canadian Users...............................................................................................................iv

ZyXEL Limited Warranty......................................................................................................................viii

Customer Support...........................................................................................................................ix

When Contacting Customer Support Representative...............................................................................ix

Table of Contents............................................................................................................................xi

List of Figures..............................................................................................................................xvii

List of Tables.................................................................................................................................xxi

Preface .......................................................................................................................................xxiii

Part I:.............................................................................................................................................I

Chapter 1 : Getting to Know Your Prestige ..................................................................................1-1

1.1 The Prestige 310 Broadband Sharing Gateway.......................................................................... 1-1

1.2 Quick Feature Overview of the Prestige 310 ............................................................................. 1-1

1.3 Detailed Features of the Prestige 310......................................................................................... 1-1

1.4 Applications for Prestige 310..................................................................................................... 1-3

1.4.1 Broadband Internet Access via Cable or xDSL Modem.................................................... 1-3

1.5 Internet Access Configuration Checklist.................................................................................... 1-3

Chapter 2

Table of Contents xi

: Hardware Installation & Initial Setup .........................................................................2-1

2.1 Front Panel LEDs and Back Panel Ports.................................................................................... 2-1

2.1.1 Front Panel LEDs............................................................................................................... 2-1

2.2 Prestige 310 Rear Panel and Connections.................................................................................. 2-2

2.3 Additional Installation Requirements.........................................................................................2-3

2.4 Power Up Your Prestige............................................................................................................. 2-4

2.5 Navigating the SMT Interface.................................................................................................... 2-5

2.5.1 Main Menu......................................................................................................................... 2-6

2.5.2 System Management Terminal Interface Summary........................................................... 2-6

Prestige 310 Broadband Sharing Gateway

2.6 Changing the System Password..................................................................................................2-7

2.6.1 Resetting the Prestige..........................................................................................................2-7

2.7 General Setup..............................................................................................................................2-8

2.7.1 Dynamic DNS .....................................................................................................................2-8

2.7.2 Configuring Dynamic DNS.................................................................................................2-9

2.8 WAN Setup...............................................................................................................................2-10

2.9 LAN Setup................................................................................................................................2-11

2.9.1 LAN Port Filter Setup.......................................................................................................2-12

Chapter 3 : Internet Access..........................................................................................................3-1

3.1 TCP/IP and DHCP for LAN.......................................................................................................3-1

3.1.1 Factory LAN Defaults......................................................................................................... 3-1

3.1.2 IP Address and Subnet Mask..............................................................................................3-1

3.1.3 Private IP Addresses...........................................................................................................3-2

3.1.4 RIP Setup............................................................................................................................3-2

3.1.5 DHCP Configuration...........................................................................................................3-3

3.1.6 IP Multicast.........................................................................................................................3-3

3.1.7 IP Alias ...............................................................................................................................3-4

3.2 TCP/IP and DHCP Ethernet Setup..............................................................................................3-4

3.2.1 IP Alias Setup .....................................................................................................................3-7

3.3 Internet Access Setup..................................................................................................................3-8

3.3.1 Ethernet Encapsulation .......................................................................................................3-8

3.3.2 PPTP Encapsulation..........................................................................................................3-10

3.3.3 Configure PPTP Client......................................................................................................3-11

3.3.4 PPPoE Encapsulation ........................................................................................................3-11

3.4 Internet Test Setup....................................................................................................................3-13

3.5 Basic Setup Complete...............................................................................................................3-13

Part II:...........................................................................................................................................II

Chapter 4

Chapter 5 Remote Node Setup.....................................................................................................5-1

xii Table of Contents

: SUA and Multiple SUA Servers.................................................................................4-1

4.1 Single User Account (SUA)........................................................................................................4-1

4.1.1 Basics..................................................................................................................................4-1

4.1.2 Single User Account Configuration....................................................................................4-2

4.2 Multiple Servers behind SUA.....................................................................................................4-3

4.2.1 Configuring a Server behind SUA......................................................................................4-3

Prestige 310 Broadband Sharing Gateway

5.1 Remote Node Profile.................................................................................................................. 5-1

5.1.1 Ethernet Encapsulation....................................................................................................... 5-1

5.1.2 PPTP Encapsulation...........................................................................................................5-3

5.1.3 PPPoE Encapsulation......................................................................................................... 5-4

5.2 Editing TCP/IP Options (with Ethernet Encapsulation)............................................................. 5-6

5.2.1 Editing TCP/IP Options (with PPTP Encapsulation)......................................................... 5-7

5.2.2 Editing TCP/IP Options (with PPPoE Encapsulation)....................................................... 5-9

5.3 Remote Node Filter.................................................................................................................. 5-10

Chapter 6 : IP Static Route Setup................................................................................................6-1

6.1 IP Static Route Setup ................................................................................................................. 6-2

Part III:.........................................................................................................................................III

Chapter 7

Chapter 8 : SNMP Configuration..................................................................................................8-1

Chapter 9 : System Information & Diagnosis ...............................................................................9-1

: Filter Configuration....................................................................................................7-1

7.1 About Filtering........................................................................................................................... 7-1

7.1.1 The Filter Structure of the Prestige .................................................................................... 7-2

7.2 Configuring a Filter Set.............................................................................................................. 7-4

7.2.1 Filter Rules Summary Menu .............................................................................................. 7-6

7.2.2 Configuring a Filter Rule ................................................................................................... 7-7

7.2.3 TCP/IP Filter Rule.............................................................................................................. 7-7

7.2.4 Generic Filter Rule........................................................................................................... 7-12

7.3 Example Filter.......................................................................................................................... 7-14

7.3.1 Before you begin.............................................................................................................. 7-14

7.3.2 Filter Configuration Steps................................................................................................ 7-14

7.4 Filter Types and SUA............................................................................................................... 7-17

7.5 Applying a Filter and Factory Defaults.................................................................................... 7-18

7.5.1 LAN traffic...................................................................................................................... 7-18

7.5.2 Remote Node Filters......................................................................................................... 7-18

8.1 SNMP......................................................................................................................................... 8-1

8.1.1 SNMP Configuration.......................................................................................................... 8-2

9.1 System Status............................................................................................................................. 9-2

9.2 System Information and Console Port Speed............................................................................. 9-4

9.2.1 System Information............................................................................................................ 9-4

Table of Contents xiii

Prestige 310 Broadband Sharing Gateway

9.2.2 Console Port Speed.............................................................................................................9-5

9.3 Log and Trace.............................................................................................................................9-5

9.3.1 Viewing Error Log..............................................................................................................9-6

9.3.2 UNIX Syslog.......................................................................................................................9-6

9.3.3 Call-Triggering Packet ......................................................................................................9-10

9.4 Diagnostic.................................................................................................................................9-11

9.4.1 WAN DHCP .....................................................................................................................9-11

Chapter 10

10.1 Filename conventions...............................................................................................................10-1

10.2 Backup Configuration...............................................................................................................10-2

10.3 Restore Configuration...............................................................................................................10-4

10.4 Upload Firmware......................................................................................................................10-5

1.2 Upload Router Configuration File............................................................................................10-9

Chapter 11 : System Maintenance & Information......................................................................11-1

: Transferring Files...................................................................................................10-1

10.1.1 Firmware Development.....................................................................................................10-2

10.4.1 Upload Router Firmware via the Console Port.................................................................10-6

10.4.2 Upload Router Firmware using FTP.................................................................................10-6

1.1.1 Example - Using the FTP command from the DOS Prompt.............................................10-7

1.1.1 Upload Router Firmware using TFTP...............................................................................10-8

1.1.2 Example Using TFTP To Upload Prestige Firmware.......................................................10-9

1.2.1 Upload Router Configuration File using the Console Port ...............................................10-9

1.2.2 Upload Router Configuration File using FTP.................................................................10-10

1.2.3 Upload Router Configuration File using TFTP...............................................................10-11

11.1 Command Interpreter Mode......................................................................................................11-1

11.2 Call Control Support.................................................................................................................11-1

11.2.1 Budget Management.........................................................................................................11-2

11.2.2 Call History.......................................................................................................................11-3

11.3 Time and Date Setting ..............................................................................................................11-4

11.4 Boot commands........................................................................................................................11-6

Chapter 12 : Call Schedule Setup ..............................................................................................12-1

12.1.1 Applying A Schedule Set..................................................................................................12-3

Chapter 13

13.1 About Telnet Configuration......................................................................................................13-1

xiv Table of Contents

: Telnet Configuration and Capabilities....................................................................13-1

Prestige 310 Broadband Sharing Gateway

13.2 Telnet Under SUA.................................................................................................................... 13-1

13.3 Telnet Capabilities ................................................................................................................... 13-1

13.3.1 Single Administrator........................................................................................................13-1

13.3.2 System Timeout................................................................................................................ 13-2

Part IV: ........................................................................................................................................IV

Chapter 14 : Troubleshooting.....................................................................................................14-1

14.1 Problems Starting Up the Prestige............................................................................................ 14-1

14.2 Problems with the LAN Interface............................................................................................ 14-2

14.3 Problems with the WAN interface........................................................................................... 14-2

14.4 Problem with Remote Node or ISP Connection....................................................................... 14-3

14.5 Problems with Internet Access................................................................................................. 14-3

14.6 General Instructions................................................................................................................. 14-3

Appendix A: PPTP..........................................................................................................................E

What is PPTP?.......................................................................................................................................... E

How can we transport PPP frames from a PC to a broadband modem over Ethernet? ............................ E

PPTP and the Prestige.............................................................................................................................. E

PPTP Protocol Overview.......................................................................................................................... E

Control & PPP connections.......................................................................................................................F

Appendix B: PPPoE....................................................................................................................... G

Appendix C: Hardware Specifications.............................................................................................I

Appendix D: Important Safety Instructions.....................................................................................K

Glossary of Terms...........................................................................................................................L

Index...............................................................................................................................................S

Table of Contents xv

Prestige 310 Broadband Sharing Gateway

List of Figures

Figure 1-1 Internet Access Application................................................................................................... 1-3

Figure 2-1 Front Panel............................................................................................................................ 2-1

Figure 2-2 Prestige 310 Rear Panel and Connections..............................................................................2-2

Figure 2-3 Initial Screen .......................................................................................................................... 2-4

Figure 2-4 P assword Screen..................................................................................................................... 2-5

Figure 2-5 Prestige 310 Main Menu....................................................................................................... 2-6

Figure 2-6 Menu 23 - System Security .................................................................................................... 2-7

Figure 2-7 Menu 1 – General Setup......................................................................................................... 2-9

Figure 2-8 Configure Dynamic DNS..................................................................................................... 2-10

Figure 2-9 Menu 2 – WAN Setup ...........................................................................................................2-11

Figure 2-10 Menu 3 - LAN Setup............................................................................................................ 2-12

Figure 2-11 Menu 3.1 – LAN Port Filter Setup....................................................................................... 2-12

Figure 3-1 Physical Network................................................................................................................... 3-4

Figure 3-2 Partitioned Logical Networks................................................................................................. 3-4

Figure 3-3 Menu 3 - LAN Setup (10/100 Mbps Ethernet)....................................................................... 3-5

Figure 3-4 Menu 3.2 – TCP/IP and DHCP Ethernet Setup...................................................................... 3-5

Figure 3-5 Menu 3.2.1 - IP Alias Setup................................................................................................... 3-7

Figure 3-6 Internet Access Setup (Ethernet)............................................................................................ 3-8

Figure 3-7 Internet Access Setup (PPTP) ...............................................................................................3-11

Figure 3-8 Internet Access (PPPoE) ...................................................................................................... 3-12

Figure 3-9 Internet Setup Test Example................................................................................................. 3-13

Figure 4-1 An Example of Single User Account Topology..................................................................... 4-1

Figure 4-2 Menu 4 - Internet Access Setup for Single User Account...................................................... 4-2

Figure 4-3 Multiple Server Configuration ............................................................................................... 4-4

Figure 5-1 Menu 11.1 Remote Node Profile for Ethernet Encapsulation ................................................ 5-1

List of Figures xvii

Prestige 310 Broadband Sharing Gateway

Figure 5-2 Remote Node Profile for PPTP Encapsulation ....................................................................... 5-3

Figure 5-3 Menu 11.1 Remote Node Profile for PPPoE Encapsulation ...................................................5-5

Figure 5-4 Remote Node Network Layer Options...................................................................................5-6

Figure 5-5 Remote Node Network Layer Options...................................................................................5-7

Figure 5-6 Remote Node Network Layer Options...................................................................................5-9

Figure 5-7 Remote Node Filter (Ethernet Encapsulation) ......................................................................5-11

Figure 5-8 Remote Node Filter (PPTP/PPPoE Encapsulation................................................................5-11

Figure 6-1 Example of Static Routing Topology......................................................................................6-1

Figure 6-2 Menu 12 - IP Static Route Setup.............................................................................................6-2

Figure 6-3 Menu 12. 1 - Edit IP Static Route ...........................................................................................6-2

Figure 7-1 Outgoing Packet Filtering Process..........................................................................................7-1

Figure 7-2 Filter Rule Process..................................................................................................................7-3

Figure 7-3 Menu 21 - Filter Set Configuration.........................................................................................7-4

Figure 7-4 NetB IOS_WAN Filter Rules Summary...................................................................................7-5

Figure 7-5 NetBIOS _LAN Filter Rules Summary ..................................................................................7-5

Figure 7-6 TEL_FTP_WEB_WAN Filter Rules Summary......................................................................7-5

Figure 7-7 Menu 21.1.1 - TCP/IP Filter Rule...........................................................................................7-8

Figure 7-8 Executing an IP Filter ...........................................................................................................7-11

Figure 7-9 Menu 21.4.1 - Generic Filter Rule ........................................................................................7-12

Figure 7-10 Filter Example.......................................................................................................................7-14

Figure 7-11 Example Filter - Menu 21.3.1...............................................................................................7-15

Figure 7-12 Example Filter Rules Summary – Menu 21.3....................................................................... 7-16

Figure 7-13 Example Filter Rules Summary............................................................................................7-17

Figure 7-14 Protocol and Device Filter Sets.............................................................................................7-17

Figure 7-15 Filtering LAN Traffic............................................................................................................7-18

Figure 7-16 Filtering Remote Node Traffic..............................................................................................7-19

Figure 8-1 SNMP Management Model ....................................................................................................8-1

xviii List of Figures

Prestige 310 Broadband Sharing Gateway

Figure 8-2 Menu 22 - SNMP Configuration............................................................................................ 8-2

Figure 9-1 Menu 24 - System Maintenance............................................................................................. 9-1

Figure 9-2 Menu 24.1 - System Maintenance – Status ............................................................................ 9-2

Figure 9-3 Menu 24.2 – System Information and Console Port Speed................................................... 9-4

Figure 9-4 Menu 24.2.1 System Maintenance - Information.................................................................. 9-4

Figure 9-5 Menu 24.2.2 – System Maintenance – Change Console Port Speed .................................... 9-5

Figure 9-6 Examples of Error and Information Messages....................................................................... 9-6

Figure 9-7 Examples of Error and Information Messages....................................................................... 9-6

Figure 9-8 Menu 24.3.2 - System Maintenance – UNIX Syslog............................................................. 9-7

Figure 9-9 Call-Triggering Packet Example.......................................................................................... 9-10

Figure 9-10 Menu 24.4 - System Maintenance - Diagnostic ....................................................................9-11

Figure 9-11 WAN & LAN DHCP............................................................................................................ 9-12

Figure 10-1 Menu 24.5 - System Maintenance - Backup Configuration (via console port).................... 10-3

Figure 10-2 Backup Example Using HyperTerminal.............................................................................. 10-3

Figure 10-3 Successful Backup Confirmation Screen............................................................................. 10-3

Figure 10-4 Telnet into Menu 24.5 .......................................................................................................... 10-4

Figure 10-5 Menu 24.6 - System Maintenance - Restore Configuration (via console port).................... 10-4

Figure 10-6 Successful Restoration Confirmation Screen...................................................................... 10-5

Figure 10-7 Telnet into Menu 24.6 .......................................................................................................... 10-5

Figure 10-8 Menu 24.7 - System Maintenance - Upload Firmware.........................................................10-5

Figure 10-9 Menu 24.7.1 - System Maintenance - Upload Router Firmware.......................................... 10-6

Figure 10-10 Menu 24.7.1 as seen using Telnet......................................................................................... 10-7

Figure 10-11 FTP Session Example.......................................................................................................... 10-7

Figure 10-12 Menu 24.7.2 as seen using the Console Port..................................................................... 10-10

Figure 10-13 Menu 24.7.2 as seen using Telnet.......................................................................................10-11

Figure 11-1 Command Mode....................................................................................................................11-1

Figure 11-2 Call Control...........................................................................................................................11-2

List of Figures xix

Prestige 310 Broadband Sharing Gateway

Figure 11-3 Budget Management............................................................................................................11-2

Figure 11-4 Call History..........................................................................................................................11-3

Figure 11-5 System Maintenance – Time and Date Setting.....................................................................11-5

Figure 11-6 Boot Module Commands......................................................................................................11-6

Figure 12-1 Schedule Setup.....................................................................................................................12-1

Figure 12-2 Schedule Set Setup...............................................................................................................12-2

Figure 12-3 Applying Schedule Set(s) to A Remote Node.......................................................................12-4

Figure 13-1 Telnet Configuration on a TCP/IP Network.......................................................................... 13-1

xx List of Figures

Prestige 310 Broadband Sharing Gateway

List of Tables

Table 1-1 Internet Access Configuration Checklist................................................................................... 1-4

Table 2-1 LED functions........................................................................................................................... 2-1

Table 2-2 Terminal Emulation Software.................................................................................................... 2-4

Table 2- 3 Main Menu Commands.............................................................................................................. 2-5

Table 2-4 Main Menu Summary................................................................................................................. 2-6

Table 2-5 General Setup Menu Field ......................................................................................................... 2-9

Table 2-6 Configure Dynamic DNS Menu Fields.................................................................................... 2-10

Table 2-7 WAN Setup Menu Fields...........................................................................................................2-11

Table 3-1 LAN DHCP Setup Menu Fields................................................................................................ 3-6

Table 3-2 LAN TCP/IP Setup Menu Fields ............................................................................................... 3-6

Table 3-3 IP Alias Setup Menu Fields........................................................................................................ 3-7

Table 3-4 Internet Access Setup Menu Fields..........................................................................................3-10

Table 3-5 New Fields in Menu 4 (PPTP) screen .......................................................................................3-11

Table 3-6 New Fields in Menu 4 (PPPoE) screen ....................................................................................3-12

Table 4-1 Single User Account Menu Fields.............................................................................................. 4-2

Table 4-2 Services vs. Port number............................................................................................................ 4-4

Table 5-1 Fields in Menu 11.1 (Ethernet Encapsulation)..........................................................................5-2

Table 5-2 Fields in Menu 11.1 (PPTP Encapsulation)................................................................................ 5-3

Table 5-3 Fields in Menu 11.1 (PPPoE Encapsulation Specific Only)....................................................... 5-5

Table 5-4 Remote Node Network Layer Options Menu Fields................................................................. 5-6

Table 5-5 Remote Node Network Layer Options Menu Fields................................................................. 5-8

Table 5-6 Remote Node Network Layer Options Menu Fields................................................................. 5-9

Table 6-1 IP Static Route Menu Fields....................................................................................................... 6-3

Table 7-1 Abbreviations Used in the Filter Rules Summary Menu............................................................ 7-6

Table 7-2 Abbreviations Used If Filter Type Is IP..................................................................................... 7-7

List of Tables xxi

Prestige 310 Broadband Sharing Gateway

Table 7-3 Abbreviations Used If Filter Type Is GEN..............................................................................7-7

Table 7-4 TCP/IP Filter Rule Menu Fields.............................................................................................7-8

Table 7-5 Generic Filter Rule Menu Fields...........................................................................................7-13

Table 8-1 SNMP Configuration Menu Fields .........................................................................................8-3

Table 9-1 System Maintenance - Status Menu Fields.............................................................................9-3

Table 9-2 Fields in System Maintenance................................................................................................9-5

Table 9-3 System Maintenance Menu Syslog Parameters ......................................................................9-7

Table 9-4 System Maintenance Menu Diagnostic.................................................................................9-12

Table 10- 1 Filename Conventions...........................................................................................................10-2

Table 10-2 Third Party FTP Clients –General fields...............................................................................10-7

Table 10-3 Third Party TFTP Clients –General fields............................................................................ 10-9

Table 11-1 Budget Management.............................................................................................................11-3

Table 11-2 Call History Fields ................................................................................................................11-4

Table 11-3 Time and Date Setting Fields................................................................................................11-5

Table 12-1 Schedule Set Setup Fields.....................................................................................................12-3

Table 14-1 Troubleshooting the Start-Up of your Prestige.....................................................................14-1

Table 14-2 Troubleshooting the LAN Interface......................................................................................14-2

Table 14-3 Troubleshooting the WAN interface.....................................................................................14-2

Table 14-4 Remote Node or ISP Connection..........................................................................................14-3

Table 14- 5 Internet Access......................................................................................................................14-3

xxii List of Tables

Prestige 310 Broadband Sharing Gateway

Preface

About Your Gateway

Congratulations on your purchase of the Prestige 310 Broadband Sharing Gateway. Don’t forget to register
your Prestige (fast, easy online registration at www.zyxel.com) for free future product updates and
information.
The Prestige 310 is a dual Ethernet broadband gateway integrated with network management features that
allows access to the Internet via Cable/xDSL modem. It is designed for:

!

Home offices and small businesses with Cable and xDSL modem via Ethernet port as Internet access
media.

!

Multiple office/department connections via access devices.
Your Prestige 310 is easy to install and to configure. The embedded web configurator is a convenient
platform-independent GUI (Graphical User Interface) that allows you to access the Prestige’s management
settings.
All functions of the Prestige 310 are also software configurable via the SMT (System Management Terminal)
interface. The SMT is a menu-driven interface that you can access from a terminal emulator through the
console port or over a telnet connection.

About This User's Manual

This manual is designed to guide you through the SMT configuration of your Prestige 310 for its various
applications.

Structure of this Manual

This manual is structured as follows:
Part I.

install and setup your Prestige to operate on your network and access the Internet.
Part II.

such as Multiple SUA Server Setup, Remote Node Setup and IP Static routes.
Part III. Advanced Management (Chapter 7 - 13) Chapters 7 - 13 provide information on Prestige

Filtering, System Information and Diagnosis, SNMP configuration, Upgrading Software and Telnet.
Part IV. Troubleshooting (Chapter 14), provides information about solving common problems as well

as some Appendices.

Getting Started
Advanced Applications

(Chapters 1-3)

(Chapters 4-6)

is structured as a step-by-step guide to help you connect,

describe the advanced applications of your Prestige,

Regardless of your particular application, it is important that you follow the steps outlined in Chapters 1-2 to
connect your Prestige to your LAN. You can then refer to the appropriate chapters of the manual, depending
on your applications.

Related Documentation

"

More detailed information about the Prestige and examples of its use can be found in our Supporting CD.
This CD contains HTML help on the Web Embedded Configurator, our handy web-based Internet access
wizard designed to get you up and running as soon as possible, the Prestige 310 manual in PDF format,

Preface xxiii

Supporting CD

Prestige 310 Broadband Sharing Gateway

Support Notes (that include a General FAQ, an Advanced FAQ, Applications Notes, Troubleshooting,
Reference CI Commands) and bundled software.
" Read Me First
Our Read Me First is designed to help you get your Prestige up and running right away. It contains a detailed
easy to follow connection diagram, Prestige default settings, handy checklists a nd information on setting up
your PC.
" Packing List Card
Finally, you should have a Packing List Card that lists all items that should have come with your Prestige..
" ZyXEL Web Page and FTP Server Site
You can access release notes for firmware upgrades and other information at ZyXEL web pages and FTP
server sites. Refer to the Customer Support page in this User’s Guide for more information.

Syntax Conventions

• “Enter” means for you to type one or more characters and press the carriage return. “Select” or

“Choose” means for you to select one from the predefined choices.

• The SMT menu titles and labels are in Bold Times font. The choices of a menu item are in Bold Arial
font. A single keystroke is in Arial font and enclosed in square brackets, for instance, [ENTER] means
the Enter, or carriage return, key; [ESC] means the Escape Key.

• For brevity’s sake, we will use “e.g.” as a shorthand for “for instance” and “i.e.” for “that is” or “in other
words” throughout this manual.

xxiv Preface

Prestige 310 Broadband Sharing Gateway

Part I:

Getting Started

Chapters 1-3 are structured as a step-by-step guide to help you connect, install and setup your

Prestige to operate on your network and access the Internet.

I

Prestige 310 Broadband Sharing Gateway

Chapter 1

Getting to Know Your Prestige

This chapter introduces the main features and applications of the Prestige as well as a checklist for

fast Internet access.

1.1 The Prestige 310 Broadband Sharing Gateway

The Prestige 310 is a dual Ethernet broadband gateway integrated with robust network management features
for Internet access via external Cable/xDSL modem. Equipped with 10Mbps Ethernet WAN port for WAN,
an auto-negotiating 10/100Mbps Ethernet port for LAN and the Single User Account (SUA) feature, the
Prestige is uniquely suited as a broadband Internet access sharing gateway for small offices and home offices.

1.2 Quick Feature Overview of the Prestige 310

• 10Mbps Ethernet for cable or xDSL modem connection.

• Auto-negotiating 10/100Mbps Ethernet.

•

IP protocol routing.

•

SUA/ NAT (Network Address Translation) enables multiple users to share a single ISP account, thereby
accessing the Internet for the cost of a single IP address.

•

Packet filtering for controlled access to and from your network.

• DHCP Server and Client Support.

•

PPPoE and PPTP Support.

• Enhanced ca l l management using Call Scheduling and Call Co nt rol.

•

IP Multicast Support.

• IP Alias

• Dynamic DNS Support.

•

Time Warner’s RoadRunner Service support.

• Time and Date Setting support.

• Easy network management via console port, Telnet, TFTP, FTP, SNMP and CI mode.

•

Built-in message logging and packet tracing and Unix syslog facility support.

•

Embedded FTP server for faster firmware upgrade and backup and restoration of configuration file.

•

Management via console or Telnet .

• File transfer via console port or use TFTP or FTP.

:

1.3 Detailed Features of the Prestige 310

Getting to Know Your Prestige 1-1

Prestige 310 Broadband Sharing Gateway

DHCP Support

DHCP (Dynamic Host Configuration Protocol) allows the individual clients (workstations) to obtain the
TCP/IP configuration at start-up from a centralized DHCP server. The Prestige has built-in DHCP server
capability, enabled by default, which means it can assign IP addresses, an IP de fault gateway and DNS
servers to Windows 9X, Windows NT and other systems that support the DHCP client. The Prestige can now
also act as a surrogate DHCP server (DHCP Relay) where it relays IP address assignment from the actual real
DHCP server to the clients.

Dynamic DNS Support

With Dynamic DNS support, you can have a static hostname alias for a dynamic IP address, allowing the
host to be more easily accessible from various locations on the Internet.
If you want to utilize this service, you must register for this service with a Dynamic DNS client.

PPPoE Support

PPPoE facilitates the interaction of a host with a broadband modem to achieve access to high-speed data
networks via a familiar "dial-up networking" user interface.

PPTP Support

Point-to-Point Tunneling Protocol (PPTP) is a network protocol that enables secure transfer of data from a
remote client to a private server, creating a Virtual Private Network (VPN) using TCP/IP-based networks
PPTP supports on-demand, multi-protocol, and virtual private networking over public networks, such as the
Internet.

IP Alias

The ability to partition physical network into logical network over the same Ethernet interface is referred to
as IP Alias functionality.

Call Scheduling

The Call Scheduling feature allows you to manage a remote node. You can dictate when a remote node
should be called and for how long.

Call Control

The Prestige provides budget management for outgoing calls and chronicles incoming and outgoing calls.

Full Network Management

Your Prestige offers you a variety of options for network management. It supports password protected local
and remote ne twork management via the console port or a telnet connection usin g SMT (Syste m
Management Interface). It also supports FTP (File Transfer Protocol) server for remote management, TFTP
(Trivial FTP), SNMP (Simple Network Management Protocol) and CI (Command Interpreter) mode.

Time and Date Setting

This new feature (Menu 24.10) allows you to get the current time and date from an external server when you
power up your Prestige. The real time is then displayed in the Prestige Menu 24.1- System Status and error
logs. If you do not choose a time service protocol that your timeserver will send when the Prestige powers up

1-2 Getting to Know Your Prestige

Prestige 310 Broadband Sharing Gateway

you can enter the time manually but each time the system is booted, the time & date will be reset to 1/1/1970
0:0:0.

1.4 Applications for Prestige 310

1.4.1 Broadband Internet Access via Cable or xDSL Modem

The Prestige is the ideal high-speed Internet access solution for small offices and home offices. Your Prestige
supports the TCP/IP protocol, which is used by the Internet exclusively. A cable modem or xDSL modem
can connect to the Prestige 310 for broadband Internet access via Ethernet port on the modem. A typical
Internet access application is shown next.

Figure 1-1 Internet Access Application

1.5 Internet Access Configuration Checklist

The following table shows the minimum SMT menu configurations you’ll need to make (without changing
the default Prestige values) in order to access the Internet. Please also refer to the Supporting CD which
contains HTML help on the Web Embedded Configurator, our handy web-based Internet access wizard
designed to get you up and running as soon as possible.

Getting to Know Your Prestige 1-3

Prestige 310 Broadband Sharing Gateway

Table 1-1 Internet Access Configuration Checklist

SMT

Menu

1 System Name This field is for identification purposes but because some ISPs check this name you

2 MAC Address:

4 Encapsulation

Once these key fields have been configured, you should be able to enjoy super-fast Internet access with your
Prestige!

Field Action

should enter your PC’s “Computer Name” Click Start -> Settings -> Control Panel ->
Network. Click the Identification tab, note the entry for the Computer name” field and
enter it as the System Name.

The default is Factory Default, which is the factory assigned default MAC Address.

Assigned By

PPTP You need to know your login name, password and connection ID/Name. The latter

PPPoE You need to know your login name, password and service name. The latter may not

IP Address
Assignment

We recommend you choose IP Address attached on LAN and enter the IP address
of the workstation on the LAN whose MAC you are cloning.

Choose PPPoE if you have a dial-up connection to the Internet (or PPTP if you
reside in France or Austria1); otherwise choose Ethernet. Choose from RR-Manager
or RR-Toshiba if your ISP is Time Warner's RoadRunner; otherwise choose
Standard.

may not be obligatory for some ISPs, but if it is you must follow the “c:id” and
“n:name” format.

be obligatory for some ISPs.
If your ISP did not assign you a fixed IP address, select Dynamic, otherwise select

Static and enter the IP address & subnet mask in the IP address and IP Subnet
Mask fields.

1

PPTP only supported in France and Austria at time of writing

1-4 Getting to Know Your Prestige