ZyXEL Communications 304 User Manual

Prestige 304

Broadband Sharing Gateway with 4-Port Switch

User's Guide

Version 3.50

October 2001

Prestige 304 Broadband Sharing Gateway with 4-Port Switch

Copyright

Copyright © 2001 by ZyXEL Communications Corporation.

The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a
retrieval system, translated into any language, or transmitted in any form or by any means, electronic,
mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written
permission of ZyXEL Communications Corporation.

Published by ZyXEL Communications Corporation. All rights reserved.

Disclaimer

ZyXEL does not assume any liability arising out of the application or use of any products, or software
described herein. Neither does it convey any license under its patent rights nor the patent rights of others.
ZyXEL further reserves the right to make changes in any products described herein without notice. This
publication is subject to change without notice.

Trademarks

ZyNOS (ZyXEL Network Operating System) is a registered trademark of ZyXEL Communications, Inc.
Other trademarks mentioned in this publication are used for identification purposes only and may be
properties of their respective owners.

ii Copyright

Prestige 304 Broadband Sharing Gateway with 4-Port Switch

Federal Communications Commission (FCC)

Interference Statement

This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:

• This device may not cause harmful interference.

• This device must accept any interference received, including interference that may cause undesired

operations.

This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications.

If this equipment does cause harmful interference to radio/television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:

1. Reorient or relocate the receiving antenna.

2. Increase the separation between the equipment and the receiver.

3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

4. Consult the dealer or an experienced radio/TV technician for help.

Notice 1

Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate the equipment.

Certifications

Refer to the product page at www.zyxel.com.

FCC iii

Prestige 304 Broadband Sharing Gateway with 4-Port Switch

Information for Canadian Users

The Industry Canada label identifies certified equipment. This certification means that the equipment meets
certain telecommunications network protective operation and safety requirements. The Industry Canada label
does not guarantee that the equipment will operate to a user's satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of
the local telecommunications company. The equipment must also be installed using an acceptable method of
connection. In some cases, the company's inside wiring associated with a single line individual service may
be extended by means of a certified connector assembly. The customer should be aware that compliance with
the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by
the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may
give the telecommunications company cause to request the user to disconnect the equipment.

For their own protection, users should ensure that the electrical ground connections of the power utility,
telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution
may be particularly important in rural areas.

Caution

Users should not attempt to make such connections themselves, but should contact the appropriate electrical
inspection authority, or electrician, as appropriate.

Note

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set
out in the radio interference regulations of Industry Canada.

iv Information for Canadian Users

Prestige 304 Broadband Sharing Gateway with 4-Port Switch

ZyXEL Limited Warranty

ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or
workmanship for a period of up to one year from the date of purchase. During the warranty period, and upon
proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials,
ZyXEL will, at its discretion, repair or replace the defective products or components without charge for
either parts or labor, and to whatever extent it shall deem necessary to restore the product or components to
proper operating condition. Any replacement will consist of a new or re-manufactured functionally
equivalent product of equal value, and will be solely at the discretion of ZyXEL. This warranty shall not
apply if the product is modified, misused, tampered with, damaged by an act of God, or subjected to
abnormal working conditions.

Note

Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This
warranty is in lieu of all other warranties, express or implied, including any implied warranty of
merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for indirect
or consequential damages of any kind of character to the purchaser.

To obtain the services of this warranty, contact ZyXEL's Service Center for your Return Material
Authorization number (RMA). Products must be returned Postage Prepaid. It is recommended that the unit be
insured when shipped. Any returned products without proof of purchase or those with an out-dated warranty
will be repaired or replaced (at the discretion of ZyXEL) and the customer will be billed for parts and labor.
All repaired or replaced products will be shipped by ZyXEL to the corresponding return address, Postage
Paid. This warranty gives you specific legal rights, and you may also have other rights that vary from country
to country.

Online Registration

Don't forget to register your ZyXEL product (fast, easy online registration at www.zyxel.com) for free future
product updates and information.

ZyXEL Limited Warranty v

Prestige 304 Broadband Sharing Gateway with 4-Port Switch

Customer Support

Please have the following information ready when you contact customer support.

• Product model and serial number.

• Warranty Information.

• Date that you received your device.

• Brief description of the problem and the steps you took to solve it.

METHOD

LOCATION

WORLDWIDE

NORTH
AMERICA

SCANDINAVIA

AUSTRI A

GERMANY

MALAYSIA

E-MAIL

SUPPORT/SALES

[e-mail] [phone] www.zyxel.com

[e-mail] [phone] ftp.europe.zyxel.com

[e-mail] [phone]

[e-mail] [phone] ftp.zyxel.com

[e-mail] [phone] www.zyxel.dk

[e-mail] [phone] ftp.zyxel.dk

[e-mail] [phone] www.zyxel.at

[e-mail] [phone] ftp.zyxel.at

[e-mail] [phone] www.zyxel.de

[e-mail] [phone]

[e-mail] [phone] www.zyxel.com.my

[e-mail] [phone]

TELEPHONE/FAX WEB SITE/ FTP SITE REGULAR MAIL

www.europe.zyxel.com

www.zyxel.com

800-255-4101

ZyXEL Communications Corp.,
6 Innovation Road II, Science­Based Industrial Park,
HsinChu, Taiwan 300, R.O.C.

ZyXEL Communications Inc.,
1650 Miraloma Avenue,
Placentia, CA 92870, U.S.A.

ZyXEL Communications A/S,
Columbusvej 5, 2860 Soeborg,
Denmark.

ZyXEL Communications
Services GmbH. Thaliastrasse
125a/2/2/4 A-1160 Vienna,
Austria

ZyXEL Deutschland GmbH.
Adenauerstr. 20/A4 D-52146
Wuerselen, Germany

Lot B2-06, PJ Industrial Park,
Section 13, Jalan Kemajuan,
46200 Petaling Jaya Selangor
Darul Ehasn, Malaysia

vi Customer Support

Prestige 304 Broadband Sharing Gateway with 4-Port Switch

Table of Contents

Copyright...................................................................................................................................................... ii

Disclaimer..................................................................................................................................................ii

Trademarks ................................................................................................................................................ii

Federal Communications Commission (FCC) Interference Statement ................................................. iii

Certifications............................................................................................................................................ iii

Information for Canadian Users ................................................................................................................iv

Caution......................................................................................................................................................iv

Note...........................................................................................................................................................iv

ZyXEL Limited Warranty ...........................................................................................................................v

Note............................................................................................................................................................v

Customer Support .......................................................................................................................................vi

List of Figures ..............................................................................................................................................xi

List of Tables .............................................................................................................................................. xii

List of Diagrams........................................................................................................................................ xiii

Preface ........................................................................................................................................................xiv

About Your Gateway ..............................................................................................................................xiv

About This User's Guide.........................................................................................................................xiv

Related Documentation...........................................................................................................................xiv

Syntax Conventions ................................................................................................................................xiv

CHAPTER 1 GETTING TO KNOW YOUR PRESTIGE ....................................................................... 1-1

1.1 The Prestige 304 Broadband Sharing Gateway With 4-Port Switch........................................ 1-1

1.2 Features of the Prestige 304.......................................................................................................... 1-1

1.3 Broadband Internet Access via Cable or DSL Modem.............................................................. 1-3

1.4 Prestige Applications .................................................................................................................... 1-3

1.4.1 Broadband Internet Access via Cable or DSL Modem .......................................................... 1-3

CHAPTER 2 HARDWARE INSTALLATION......................................................................................... 2-1

2.1 Prestige Front and Rear Panels ................................................................................................... 2-1

2.1.1 Front Panel LEDs................................................................................................................... 2-1

2.2 Prestige Rear Panel and Connections..........................................................................................2-2

2.2.1 WAN 10M Port...................................................................................................................... 2-3

2.2.2 LAN 10/100M Ports............................................................................................................... 2-3

2.2.3 UPLINK Button ..................................................................................................................... 2-3

2.2.4 LAN 10/100M Connections/Uplink Button Usage at a Glance ............................................. 2-4

2.2.5 POWER 5VDC Port............................................................................................................... 2-4

2.2.6 RESET Button........................................................................................................................ 2-4

2.3 Additional Installation Requirements .........................................................................................2-4

2.4 Turning on Your Prestige.............................................................................................................. 2-4

Table of Contents vii

Prestige 304 Broadband Sharing Gateway with 4-Port Switch

2.5 Resetting the Prestige ....................................................................................................................2-5

2.5.1 Procedure To Use The RESET Button....................................................................................2-5

2.6 Prestige Configuration...................................................................................................................2-5

2.6.1 Using the Web Configurator...................................................................................................2-5

2.6.2 Using FTP/TFTP.....................................................................................................................2-5

2.6.3 Using CI Commands...............................................................................................................2-6

CHAPTER 3 INTRODUCING THE WEB CONFIGURATOR..............................................................3-1

3.1 Accessing the Prestige Web Configurator....................................................................................3-1

3.2 Navigating the Prestige Web Configurator..................................................................................3-1

3.3 Overview of the Prestige Web Configurator................................................................................3-2

CHAPTER 4 THE WIZARD SETUP SCREENS .....................................................................................4-1

4.1 Wizard Setup – Screen 1 ...............................................................................................................4-1

4.1.1 General Setup and System Name............................................................................................4-1

4.1.2 Domain Name.........................................................................................................................4-1

4.2 Wizard Setup - Screen 2 ................................................................................................................4-1

4.2.1 Ethernet...................................................................................................................................4-1

4.2.2 PPTP Encapsulation................................................................................................................4-1

Configure a PPTP Client ........................................................................................................................4-2

4.2.3 PPPoE Encapsulation..............................................................................................................4-2

4.3 Wizard Setup – Screen 3 ...............................................................................................................4-2

4.3.1 WAN IP Address Assignment ................................................................................................4-2

4.3.2 IP Address and Subnet Mask ..................................................................................................4-3

4.3.3 DNS Server Address Assignment...........................................................................................4-4

4.3.4 WAN Setup.............................................................................................................................4-4

4.4 Basic Setup Complete ....................................................................................................................4-4

CHAPTER 5 THE ADVANCED SCREENS .............................................................................................5-1

5.1 The System Screen.........................................................................................................................5-1

5.1.1 General Setup..........................................................................................................................5-1

5.1.2 Dynamic DNS.........................................................................................................................5-1

5.1.3 Password.................................................................................................................................5-1

5.2 The LAN Screen.............................................................................................................................5-2

5.2.1 DHCP Setup............................................................................................................................5-2

5.2.2 LAN TCP/IP ...........................................................................................................................5-2

5.3 The WAN Screen ............................................................................................................................5-3

5.4 SUA/NAT ........................................................................................................................................5-3

5.4.1 Introduction.............................................................................................................................5-4

5.4.2 The SUA Server Screen..........................................................................................................5-4

5.4.3 Services and Port Numbers.....................................................................................................5-4

5.4.4 Enabling and Disabling SUA..................................................................................................5-5

5.4.5 Configuring Servers Behind SUA (Example).........................................................................5-6

5.5 The Static Route Screen ................................................................................................................5-7

viii Table of Contents

Prestige 304 Broadband Sharing Gateway with 4-Port Switch

5.5.1 Introduction............................................................................................................................ 5-7

5.5.2 General Information About Static Routes.............................................................................. 5-8

5.5.3 IP Static Route Setup ............................................................................................................. 5-8

5.6 The Parental Control Screen....................................................................................................... 5-8

5.6.1 Tabs in the Parental Control Screen ....................................................................................... 5-9

5.6.2 E-mail..................................................................................................................................... 5-9

5.6.3 Keyword................................................................................................................................. 5-9

5.6.4 Schedule................................................................................................................................. 5-9

5.6.5 Trusted ................................................................................................................................... 5-9

5.6.6 Logs........................................................................................................................................ 5-9

CHAPTER 6 THE MAINTENANCE SCREENS..................................................................................... 6-1

6.1 Introduction................................................................................................................................... 6-1

6.2 The System Status Screen............................................................................................................. 6-1

6.2.1 System Status ......................................................................................................................... 6-1

6.3 The DHCP Table Screen ............................................................................................................... 6-1

6.4 The F/W (Firmware) Upgrade Screen......................................................................................... 6-1

6.5 The Configuration Screen ............................................................................................................ 6-1

6.5.1 Backup ................................................................................................................................... 6-2

6.5.2 Restore ................................................................................................................................... 6-2

6.5.3 Default.................................................................................................................................... 6-2

CHAPTER 7 FIRMWARE AND CONFIGURATION FILE MAINTENANCE .................................. 7-1

7.1 Filename Conventions................................................................................................................... 7-1

7.2 Backup Configuration .................................................................................................................. 7-2

7.2.1 Using the FTP Command from the Command Line............................................................... 7-2

7.2.2 Example of FTP Commands from the Command Line.......................................................... 7-3

7.2.3 GUI-based FTP Clients.......................................................................................................... 7-3

7.2.4 Backup Configuration Using TFTP ....................................................................................... 7-3

7.2.5 TFTP Command Example...................................................................................................... 7-4

7.2.6 GUI-based TFTP Clients........................................................................................................ 7-4

7.3 Restore or Upload a Configuration File...................................................................................... 7-5

7.3.1 Restore Using FTP ................................................................................................................. 7-5

7.3.2 Restore Using FTP Session Example..................................................................................... 7-5

7.4 Uploading a Firmware File........................................................................................................... 7-6

7.4.1 Firmware File Upload ............................................................................................................ 7-6

7.4.2 FTP File Upload Command from the DOS Prompt Example................................................ 7-6

7.4.3 FTP Session Example of Firmware File Upload.................................................................... 7-6

7.4.4 TFTP File Upload .................................................................................................................. 7-7

7.4.5 TFTP Upload Command Example ......................................................................................... 7-7

CHAPTER 8 TROUBLESHOOTING.......................................................................................................8-1

8.1 Problems Starting Up the Prestige............................................................................................... 8-1

8.2 Problems with the Password ........................................................................................................ 8-1

Table of Contents ix

Prestige 304 Broadband Sharing Gateway with 4-Port Switch

8.3 Problems with the LAN Interface.................................................................................................8-2

8.4 Problems with the WAN Interface................................................................................................8-2

8.5 Problems with Internet Access......................................................................................................8-3

Appendix A PPPoE .....................................................................................................................................A

PPPoE in Action ....................................................................................................................................... A

Benefits of PPPoE..................................................................................................................................... A

Traditional Dial-up Scenario .................................................................................................................... A

How PPPoE Works................................................................................................................................... B

The Prestige as a PPPoE Client ................................................................................................................ B

Appendix B PPTP........................................................................................................................................ C

What is PPTP? .......................................................................................................................................... C

How can we transport PPP frames from a PC to a broadband modem over Ethernet?............................. C

PPTP and the Prestige............................................................................................................................... C

PPTP Protocol Overview.......................................................................................................................... D

Control and PPP Connections................................................................................................................... D

Call Connection ........................................................................................................................................ D

PPP Data Connection.................................................................................................................................E

Appendix C Power Adapter Specifications................................................................................................F

Glossary........................................................................................................................................................G

Index ...........................................................................................................................................................O

x Table of Contents

Prestige 304 Broadband Sharing Gateway with 4-Port Switch

List of Figures

Figure 1-1 Internet Access Application ......................................................................................................... 1-4

Figure 2-1 Front Panel ................................................................................................................................... 2-1

Figure 2-2 Prestige 304 Rear Panel Connections........................................................................................... 2-2

Figure 3-1 The MAIN MENU Screen of the Web Configurator .................................................................. 3-2

Figure 3-2 Overview of the Prestige Web Configurator ................................................................................ 3-3

Figure 5-1 Enabling and Disabling SUA .................................................................................................... 5-5

Figure 5-2 Multiple Servers Behind NAT Example ...................................................................................... 5-6

Figure 5-3 SUA/NAT Web Configurator Screen........................................................................................... 5-7

Figure 5-4 Example of Static Routing Topology........................................................................................... 5-8

Figure 7-1 FTP Session Example................................................................................................................... 7-3

Figure 7-2 Restore Using FTP Session Example ........................................................................................... 7-6

Figure 7-3 FTP Session Example of Firmware File Upload ..........................................................................7-7

List of Figures xi

Prestige 304 Broadband Sharing Gateway with 4-Port Switch

List of Tables

Table 2-1 LED Descriptions...........................................................................................................................2-1

Table 2-2 Ethernet Cable Requirements for LAN 10/100M Port Connections ..............................................2-4

Table 4-1 Private IP Address Ranges .............................................................................................................4-3

Table 4-2 Example of Network Properties for LAN Servers with Fixed IP Addresses..................................4-4

Table 5-1 Services and Port Numbers ............................................................................................................5-4

Table 7-1 Filename Conventions....................................................................................................................7-2

Table 7-2 General Commands for GUI-based FTP Clients............................................................................7-3

Table 7-3 General Commands for GUI-based TFTP Clients..........................................................................7-4

Table 8-1 Troubleshooting the Start-Up of your Prestige...............................................................................8-1

Table 8-2 Troubleshooting the Password .......................................................................................................8-1

Table 8-3 Troubleshooting the LAN Interface ...............................................................................................8-2

Table 8-4 Troubleshooting the WAN Interface ..............................................................................................8-2

Table 8-5 Troubleshooting Internet Access....................................................................................................8-3

xii List of Tables

Prestige 304 Broadband Sharing Gateway with 4-Port Switch

List of Diagrams

Diagram 1 Single-PC per Modem Hardware Configuration............................................................................. A

Diagram 2 Prestige as a PPPoE Client.............................................................................................................. B

Diagram 3 Transport PPP frames over Ethernet............................................................................................... C

Diagram 4 PPTP Protocol Overview ................................................................................................................D

Diagram 5 Example Message Exchange between PC and an ANT ..................................................................D

List of Diagrams xiii

Prestige 304 Broadband Sharing Gateway with 4-Port Switch

Preface

About Your Gateway

Congratulations on your purchase of the Prestige 304 Broadband Sharing Gateway.

The Prestige 304 is a dual Ethernet broadband gateway integrated with network management features that
allows access to the Internet via cable/xDSL modem. It is designed for:

• Home offices with cable/xDSL modems using an Ethernet port to access the Internet.

Your Prestige 304 is easy to install and to configure. The embedded web configurator is a convenient
platform-independent GUI (Graphical User Interface) that allows you to access the Prestige's management
settings. Use the web configurator for actual configuration of your Prestige.

About This User's Guide

This user's guide helps you connect Prestige hardware, explains how to access the web configurator, gives
you more detail about the features of your Prestige and provides some instruction on how to use FTP/TFTP
for a limited number of functions. Advanced users may use the CI commands listed in the support notes.

Screen specific help (embedded help) is included with the web configurator and

will guide you through Prestige configuration.

Related Documentation

¾

The supporting CD includes this User's Guide and support notes.

¾

The Quick Start Guide is designed to help you get your Prestige up and running right away. It contains a
detailed easy-to-follow connection diagram, Prestige default settings, handy lists and information on setting
up your computer.

¾

More detailed information about the Prestige and examples of its use can be found in the Support Notes
accessible through the ZyXEL web pages at www.zyxel.com.

¾

You can access product certifications, release notes and firmware upgrade information at ZyXEL web and
FTP sites. Refer to the Customer Support page for more information.

Syntax Conventions

Supporting CD

Quick Start Guide

Support Notes

ZyXEL Web Page and FTP Server Site

• The Prestige 304 may be referred to as the Prestige or the P304 in this guide.

xiv Preface

Getting Started

PPaarrtt II:

:

Getting Started

This section helps you connect and install your Prestige.

I

Prestige 304 Broadband Sharing Gateway with 4-Port Switch

Chapter 1

Getting to Know Your Prestige

This chapter introduces the main features and applications of the Prestige as well as a checklist for

fast Internet access.

1.1 The Prestige 304 Broadband Sharing Gateway With 4-Port Switch

The Prestige 304 is a dual Ethernet Broadband Sharing Gateway with an integrated 4-port switch and robust
network management features for Internet access via external cable/xDSL modem. Equipped with a 10Mbps
Ethernet WAN port, four auto-negotiating 10/100Mbps Ethernet LAN ports for and the Network Address
Translation (NAT) feature, the Prestige is uniquely suited as a broadband Internet access sharing gateway for
multi-computer homes and home offices.

1.2 Features of the Prestige 304

The following are the main features of the Prestige 304.

4-Port Switch

A combination of switch and router makes your Prestige a cost-effective and viable network solution. You
can add up to four computers to the Prestige without the cost of a hub. Add more than four computers to your
LAN by using a hub.

Auto-negotiating LAN 10/100M Ethernet/Fast LAN Interface

A bandwidth-sensitive 10/100Mbps switch provides greater network efficiency than traditional hubs because
the bandwidth is dedicated and not shared. This auto-negotiation feature allows the Prestige to detect the
speed of incoming transmissions and adjust appropriately without manual intervention. It allows data transfer
of either 10 Mbps or 100 Mbps in either half-duplex or full-duplex mode depending on your Ethernet
network.

Web Configurator

Your Prestige includes an intuitive web configurator that makes setup and configuration easy. Included with
the web configurator is embedded help designed to assist you during setup/configuration.

Getting to Know Your Prestige 1-1

Prestige 304 Broadband Sharing Gateway with 4-Port Switch

NAT (Network Address Translation)/SUA (Single User Account)

NAT (RFC 1631) or SUA allows the translation of an Internet Protocol address used within one network to a
different IP address known within another network. NAT/SUA allows you to direct traffic to individual
computers on your LAN, or to a designated DMZ computer, based on the port number request of incoming
traffic. You may enter a single port number or a range of port numbers to be forwarded, and the local IP
address of the desired server.

DHCP Support

DHCP (Dynamic Host Configuration Protocol) allows the individual clients (computers) to obtain the
TCP/IP configuration at start-up from a centralized DHCP server. The Prestige has built-in DHCP server
capability, enabled by default, which means it can assign IP addresses, an IP default gateway and DNS
servers to Windows 9X, Windows NT and other systems that support the DHCP client. The Prestige can also
act as a surrogate DHCP server (DHCP Relay) where it relays IP address assignment from the actual real
DHCP server to the clients.

Dynamic DNS Support

With Dynamic DNS support, you can have a static host name alias for a dynamic IP address, allowing the
host to be more easily accessible from various locations on the Internet. You must register for this service
with a Dynamic DNS client.

IP Multicast

Traditionally, IP packets are transmitted in two ways - unicast or broadcast. Multicast is a third way to
deliver IP packets to a group of hosts. IGMP (Internet Group Management Protocol) is the protocol used to
support multicast groups. The latest version is version 2 (see RFC 2236). The Prestige supports versions 1
and 2.

PPPoE Support

PPPoE facilitates the interaction of a host with a broadband modem to achieve access to high-speed data
networks via a familiar "dial-up networking" user interface.

PPTP Support

Point-to-Point Tunneling Protocol (PPTP) is a network protocol that enables secure transfer of data from a
remote client to a private server, creating a Virtual Private Network (VPN) using a TCP/IP-based network.
PPTP supports on-demand, multi-protocol and virtual private networking over public networks, such as the
Internet. Use PPTP to connect to a broadband modem to achieve access to high-speed data networks via a
familiar "dial-up networking" user interface.

1-2 Getting to Know Your Prestige

Prestige 304 Broadband Sharing Gateway with 4-Port Switch

Full Network Management

Your Prestige has a convenient web configurator and also supports an FTP (File Transfer Protocol) server for
remote management and TFTP (Trivial FTP). You can also use CI commands for configuration and
management.

RoadRunner Support

In addition to standard cable modem services, the Prestige supports Time Warner's RoadRunner Service.

Time and Date

The Prestige gets the current time and date from an external server when you turn it on. The real time is then
displayed in the web configurator and logs.

Logging and Tracing

• Built-in message logging and packet tracing.

Embedded FTP and TFTP Servers

The Prestige's embedded FTP and TFTP servers enable fast firmware upgrades as well as configuration file
backups and restoration.

1.3 Broadband Internet Access via Cable or DSL Modem

A cable modem or DSL modem can be connected to the Prestige WAN 10M Ethernet port and up to four
computers can be connected to the Prestige LAN 10/100M Ethernet ports for super-fast broadband Internet
access. The Prestige provides not only the high speed Internet access but also a complete solution to
efficiently manage data traffic on your network.

1.4 Prestige Applications

1.4.1 Broadband Internet Access via Cable or DSL Modem

A cable modem or DSL modem can connect to the Prestige for broadband Internet access via Ethernet port
on the modem. A typical Internet access application is shown next.

Getting to Know Your Prestige 1-3

Prestige 304 Broadband Sharing Gateway with 4-Port Switch

Figure 1-1 Internet Access Application

1-4 Getting to Know Your Prestige

Prestige 304 Broadband Sharing Gateway with 4-Port Switch

Hardware Installation

This chapter shows you how to connect hardware and perform the initial setup.

2.1 Prestige Front and Rear Panels

2.1.1 Front Panel LEDs

The LEDs on the front panel indicate the operational status of the Prestige.

Figure 2-1 Front Panel

Chapter 2

The following table describes Prestige LED functions.

Table 2-1 LED Descriptions

LED COLOR STATUS DESCRIPTION

SYS Green On The Prestige is on and receiving power.

Off The Prestige is not receiving power.

Flashing The Prestige is performing a self-test.

WAN Green On The WAN link is connected.

Off The WAN link is not ready, or has failed.

Flashing The 10M WAN link is sending/receiving packets.

LAN 1-4 Green On The Prestige is connected to a 10M LAN.

Off The 10M LAN is not connected.

Hardware Installation 2-1

Prestige 304 Broadband Sharing Gateway with 4-Port Switch

LED COLOR STATUS DESCRIPTION

Flashing The 10M LAN is sending/receiving packets.

Orange On The Prestige is connected to a 100Mbps LAN.

Off The 100M LAN is not connected.

Flashing The 100M LAN is sending/receiving packets.

2.2 Prestige Rear Panel and Connections

The following figure shows the rear panel of your Prestige 304 and related connections.

Figure 2-2 Prestige 304 Rear Panel Connections

2-2 Hardware Installation

Prestige 304 Broadband Sharing Gateway with 4-Port Switch

2.2.1 WAN 10M Port

Connecting the Prestige to a Cable Modem

1. Connect the WAN 10M port on the Prestige to the Ethernet port on your cable modem using the

Ethernet cable that came with your cable modem. The Ethernet port on a cable modem is sometimes
labeled "PC" or "Workstation".

2. Connect the coaxial cable from your cable service to the threaded coaxial cable connector on the back of

the cable modem.

Connecting the Prestige to a DSL Modem

Connect the WAN 10M port on the Prestige to the Ethernet port on your DSL modem using the Ethernet
cable that came with your DSL modem.

2.2.2 LAN 10/100M Ports

You can connect up to four computers directly to the Prestige. For each computer, connect a 10/100M LAN
port on the Prestige to the Network Adapter on the computer using a straight-through Ethernet cable.

If you want to connect more than four computers to your Prestige, you must use an external hub. Connect a
10/100M LAN port on the Prestige to a port on the hub using a crossover Ethernet cable.

When the Prestige is on and correctly connected to a computer or hub, the

corresponding LAN LED on the front panel will turn on.

2.2.3 UPLINK Button

Pushing the UPLINK button in ("on") lets you connect LAN 10/100M port 4 on the Prestige directly to a
computer using a straight-through Ethernet cable. If the UPLINK button is off “not on", you must use a
crossover Ethernet cable for this connection.

When connecting the Prestige LAN 10/100M port 4 to a hub, press the UPLINK button in (“on”) order to
use a crossover Ethernet cable instead of a straight-through cable.

Hardware Installation 2-3

Prestige 304 Broadband Sharing Gateway with 4-Port Switch

2.2.4 LAN 10/100M Connections/Uplink Button Usage at a Glance

Table 2-2 Ethernet Cable Requirements for LAN 10/100M Port Connections

LAN 10/100M

PORT NUMBER

1 straight-through crossover

2 straight-through crossover

3 straight-through crossover

UPLINK

4

UPLINK

4

button “on”

button “off”

TYPE OF ETHERNET CABLE FOR CONNECTING THE

PRESTIGE TO A …

COMPUTER HUB

straight-through crossover

crossover straight-through

2.2.5 POWER 5VDC Port

Connect the female end of the power adapter to the port labeled POWER 5VDC on the rear panel of your
Prestige.

To avoid damage to the Prestige, make sure you use the correct power adapter.

Refer to the Power Adapter Specification Appendix for this information.

2.2.6 RESET Button

Refer to section 2.5 for information on the RESET button.

2.3 Additional Installation Requirements

1. A computer(s) with an installed Ethernet NIC (Network Interface Card).

2. A cable/xDSL modem and an ISP account.

2.4 Turning on Your Prestige

At this point, you should have connected the LAN port(s), the WAN port and the POWER port to the
appropriate devices or lines. Plug the power adapter into an appropriate power source.

The SYS LED turns on. The WAN LED and the LAN LED (s) turn on after the system tests are complete if
proper connections have been made to the LAN and WAN ports.

2-4 Hardware Installation

Prestige 304 Broadband Sharing Gateway with 4-Port Switch

2.5 Resetting the Prestige

If you have forgotten your password or cannot access the Prestige you will need to use the RESET button on
the rear panel of the Prestige to reinstall the configuration (rom) file. Uploading the configuration file
replaces the current configuration file with the default configuration file and deletes all previous Prestige
configurations. The following are Prestige factory defaults.

• IP address: 192.168.1.1

• Password: 1234

2.5.1 Procedure To Use The RESET Button

Step 1. Use a pen or pointed object to press the RESET button for 5-10 seconds, then release it.

Step 2. If the LAN LEDs flash within 30 seconds, the factory defaults have been restored and the

Prestige restarts. Otherwise, go to step 3.

Step 3. Turn the Prestige off.

Step 4. While pressing the RESET button, turn the Prestige on.

Step 5. Continue to hold the RESET button for about 30 seconds. The Prestige restarts.

Step 6. Release the RESET button and wait for the Prestige to finish restarting.

2.6 Prestige Configuration

2.6.1 Using the Web Configurator

The quickest and easiest way to configure the Prestige is via the web configurator. Some configuration
options are available FTP/TFTP (for example, you can use FTP to upload firmware) and CI commands, but
the web configurator is by far the most comprehensive and user-friendly way to configure your Prestige. Find
out how to access the web configurator by reading Chapter 3.

2.6.2 Using FTP/TFTP

Refer to Chapter 7 to learn how to upload firmware and configuration files via FTP/TFTP.

Hardware Installation 2-5