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128IMH
User Manual
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ZyXEL Communications 128IMH User Manual

Prestige 128IMH
User's Guide
Version 1.0
ZyXEL
TOTAL INTERNET A CCESS SOLUTION
Prestige 128IMH
ISDN/Modem Router/Hub
Copyright
Copyright © 1998 by ZyXEL Communications Corporation.
The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of ZyXEL Communications Corporation.
Published by ZyXEL Communications Corporation. All rights reserved.
Disclaimer
ZyXEL does not assume any liability arising out of the application or use of any products, or software described herein. Neither does it convey any license under its patent rights nor the patent rights of others. ZyXEL further reserves the right to make changes in any products described herein without notice. This publication is subject to change without notice.
Trademarks
Trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners.
ii
Prestige 128IMH ISDN Modem/ Router/Hub
Federal Communications Commission (FCC) Interference Statement
This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operations.
This equipment has been tested and found to comply with the limits for a CLASS B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
If this equipment does cause harmful interference to radio/television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and the receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.
Notice 1
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Notice 2
Shielded RS-232 cables are required to be used to ensure compliance with FCC Part 15, and it is the responsibility of the user to provide and use shielded RS-232 cables.
ECC Interference Statement iii
Information for Canadian Users
The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operation, and safety requirements. The Industry Canada does not guarantee that the equipment will operate to a user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company's inside wiring associated with a single line individual service may be extended by means of a certified connector assembly. The customer should be aware that the compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
For their own protection, users should ensure that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
Caution
Users should not attempt to make such connections themselves, but should contact the appropriate electrical inspection authority, or electrician, as appropriate.
Note
This digital apparatus does not exceed the class A limits for radio noise emissions from digital apparatus set out in the radio interference regulations of Industry Canada.
The declarations of CE marking:
iv Information for Canadian Users
Prestige 128IMH ISDN Modem/ Router/Hub
The Prestige 128IMH has been approved for connection to the Public Switched Telecommunication Network using interfaces compatible with ITU-TSS recommendation I.420 (Basic Rate ISDN user access). The Prestige 100IH complies with the following directives:
1. The Council Directive 89/336/EEC of 3 May 1992 on the approximation of the laws of the member states relation to Electro Magnetic Compatibility. (EMC Directive).
2. Council Directive 91/263/EEC of 29 April 1991 on the approximation of the laws of the Member States concerning telecommunication terminal equipment. (The Telecom Terminal Equipment Directive).
3. 93/68/EEC of 22 July 1993 amending the Directives 89/336/EEC, 91/263 /EEC and 92/31/EEC. (Marking Directive).
4. The Council Directive 92/31/EEC of 28 April 1992 amending directive on the approximation of the laws of the member states relating to Eletro Magnetic Compatibility
ECC Interference Statement v
ZyXEL Limited Warranty
ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two (2) years from the date of purchase. During the warranty period, and upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the defective products or components without charge for either parts or labor, and to whatever extent it shall deem necessary to restore the product or components to proper operating condition. Any replacement will consist of a new or re-manufactured functionally equivalent product of equal value, and will be solely at the discretion of ZyXEL. This warranty shall not apply if the product is modified, misused, tampered with, damaged by an act of God, or subjected to abnormal working conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is in lieu of all other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for indirect or consequential damages of any kind of character to the purchaser.
To obtain the services of this warranty, contact ZyXEL's Service Center; refer to the separate Warranty Card for your Return Material Authorization number (RMA). Products must be returned Postage Prepaid. It is recommended that the unit be insured when shipped. Any returned products without proof of purchase or those with an out-dated warranty will be repaired or replaced (at the discretion of ZyXEL) and the customer will be billed for parts and labor. All repaired or replaced products will be shipped by ZyXEL to the corresponding return address, Postage Paid (USA and territories only). If the customer desires some other return destination beyond the U.S. borders, the customer shall bear the cost of the return shipment. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
vi
Prestige 128IMH ISDN Modem/ Router/Hub
Customer Support
If you have questions about your ZyXEL product or desir e assistance, contact ZyXEL Communications Corporation offices worldwide, in one of the following ways:
METHOD NORTH AMERICA OUTSIDE NORTH
AMERICA
E-Mail-Tech Support
E-Mail-Sales
support@zyxel.com See your local distributor
(check http://www.zyxel.com for a listing)
sales@zyxel.com sales@zyxel.com.tw Web Site www.zyxel.com www.zyxel.com Phone
(714) 632 -0882 (8:00 to 5:00 PM
PST).
+886-3-5782439 Ext.266 (8:00 to 5:00 PM Taiwan
local time) Fax FTP File
Downloads Regular
Mail
(714) 632 -0858
ftp.zyxel.com (software and ROM upgrades)
ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park, Hsinchu, Taiwan 300, R.O.C
+886-3-5783942
ftp.zyxel.co.at (software and
ROM upgrades)
ZyXEL Communications Inc., 1650
Miraloma Avenue, Placentia, CA
92807, U.S.A.
vii Customer Support
Prestige 128IMH ISDN Modem/ Router/Hub
Table of Contents
Prestige 128IMH.................................................................................................................... 1
Table of Contents.................................................................................................................ix
List of Figures .................................................................................................................... xv
List of Tables ..................................................................................................................... xix
Preface ............................................................................................................................ xxiii
Chapter 1 ............................................................................................................................1-1
Getting to Know Your Router/Hub ......................................................................................1-1
1.1 Prestige 128IMH ISDN/Modem Bridge Router............................................................1-1
1.2 Features of Prestige 128IMH......................................................................................1-1
1.3 The Built-In Modem ...................................................................................................1-5
1.4 Applications for Prestige 128IMH ................................................................................1-5
Chapter 2 ............................................................................................................................2-1
Hardware Installation & Initial Setup...................................................................................2-1
2.2 Prestige 128IMH Rear Panel and Connections ............................................................2-2
2.3 Additional Installation Requirements ...........................................................................2-3
2.4 Power On Your Prestige.............................................................................................2-5
2.5 Navigating the SMT Interface .....................................................................................2-7
2.6 Changing the System Password ...............................................................................2-10
2.7 General Setup.........................................................................................................2-12
2.8 European ISDN Setup Menus ..................................................................................2-14
2.9 Ethernet Setup ........................................................................................................2-19
Table of Contents ix
2.10 Protocol Dependent Ethernet Setup...................................................................... 2-20
Chapter 3............................................................................................................................ 3-1
Internet Access .................................................................................................................. 3-1
3.1 Route IP Setup ..........................................................................................................3-1
3.2 TCP/IP Parameters ................................................................................................... 3-2
3.3 TCP/IP Ethernet Setup and DHCP ............................................................................. 3-5
3.4 Internet Access Configuration..................................................................................... 3-8
3.5 Single User Account ................................................................................................3-11
3.6 Configuring Backup ISP Account s ............................................................................3-14
Chapter 4............................................................................................................................ 4-1
Remote Node Configuration............................................................................................... 4-1
4.1 Remote Node Setup ..................................................................................................4-1
Chapter 5............................................................................................................................ 5-1
Remote Node TCP /IP Configuration ...................................................................................5-1
5.1 LAN-to-LAN Application ............................................................................................. 5-1
Chapter 6............................................................................................................................ 6-1
IPX Configuration............................................................................................................... 6-1
6.1 IPX Network Environment .......................................................................................... 6-1
6.2 Prestige in an IPX Environment.................................................................................. 6-4
6.3 IPX Spoofing............................................................................................................. 6-5
6.4 IPX Ethernet Setup ....................................................................................................6-6
6.5 LAN-to-LAN Application with Novell IPX...................................................................... 6-7
Chapter 7............................................................................................................................ 7-1
x Table of Contents
Prestige 128IMH ISDN Modem/ Router/Hub
Bridging Setup ...................................................................................................................7-1
7.1 Bridging in General....................................................................................................7-1
7.2 Bridge Ethernet Setup ................................................................................................7-1
7.3 Bridge Static Route Setup..........................................................................................7-5
Chapter 8 ............................................................................................................................8-1
Dial-in Server Configuration...............................................................................................8-1
8.1 Remote Access Server ..............................................................................................8-2
8.2 LAN-to-LAN Server Application...................................................................................8-3
8.3 Default Dial-In Setup ..................................................................................................8-4
8.4 Dial-In Users Setup ...................................................................................................8-8
8.5 Multiple Servers behind SUA....................................................................................8-12
Chapter 9 ............................................................................................................................9-1
Advanced Phone Services..................................................................................................9-1
9.1 Getting Started..........................................................................................................9-1
9.2 Setting Up Supplemental Phone Service .....................................................................9-2
9.3 The Flash Key ...........................................................................................................9-2
9.4 Call Waiting ...............................................................................................................9-2
9.5 Three way calling ......................................................................................................9-3
9.6 Call Transfer .............................................................................................................9-4
9.7 Call Forwarding .........................................................................................................9-5
Chapter 10 ........................................................................................................................10-1
Filter Configuration ..........................................................................................................10-1
10.1 About Filtering .....................................................................................................10-1
Table of Contents xi
10.2 Configuring a Filter Set ........................................................................................ 10-3
10.3 Configuring a Filter Rule ...................................................................................... 10-7
10.4 Novell IPX Filter Rule.........................................................................................10-13
Chapter 11 ........................................................................................................................11-1
SNMP Configuration ......................................................................................................... 11 -1
11.1 About SNMP .......................................................................................................11-1
11.2 Configuring SNMP ...............................................................................................11-1
Chapter 12........................................................................................................................ 12-1
System Security ............................................................................................................... 12-1
12.1 Changing the System Password ...........................................................................12-1
12.2 Using RADIUS Authentication .............................................................................. 12-3
Chapter 13........................................................................................................................ 13-1
Telnet Configuration and Capabilities ..............................................................................13-1
13.1 About Telnet Configuration ................................................................................... 13-1
13.2 Telnet Under SUA................................................................................................ 13-2
13.3 Telnet Capabilities ............................................................................................... 13-2
Chapter 14........................................................................................................................ 14-1
System Maintenance........................................................................................................ 14-1
14.1 System Status..................................................................................................... 14-2
14.2 Log and Trace..................................................................................................... 14-7
14.3 Diagnostic ......................................................................................................... 14-11
14.4 Backup Configuration ........................................................................................14-14
14.5 Restore Configuration ........................................................................................14-14
xii Table of Contents
Prestige 128IMH ISDN Modem/ Router/Hub
14.6 Firmware Update............................................................................................... 14-14
14.7 Command Interpreter Mode................................................................................ 14-20
14.8 Call Control ....................................................................................................... 14-20
Chapter 15 ........................................................................................................................15-1
Troubleshooting...............................................................................................................15-1
15.1 Problems Starting Up the Prestige ........................................................................15-1
15.2 Problems With the ISDN Line ...............................................................................15-2
15.3 Problems with the LAN Interface ...........................................................................15-3
15.4 Problems Connecting to a Remote Node or ISP .....................................................15-3
15.5 Problems for Remote User to Dial -in .....................................................................15-3
ISDN Information Worksheet................................................................................................ 1
Acronyms and Abbreviations ............................................................................................... 1
Index..................................................................................................................................... 1
Table of Contents xiii
Prestige 128IMH ISDN Modem/ Router/Hub
List of Figures
Figure 1-1 Internet Access Application.....................................................................................................................1-6
Figure 1-2 LAN-to-LAN Connection Application..................................................................................................1-7
Figure 1-3 Telecommuting/Remote Access Server Application...........................................................................1-8
Figure 2-1 Front Panel.................................................................................................................................................2-1
Figure 2-2 Prestige 128IMH Rear Panel and Connections....................................................................................2-2
Figure 2-3 Power-On Display.....................................................................................................................................2-5
Figure 2-4 Login Screen..............................................................................................................................................2-6
Figure 2-5 SMT Main Menu.......................................................................................................................................2-9
Figure 2-6 Menu 23 - System Security...................................................................................................................2-10
Figure 2-7 Menu 23.1 - System Security - Change Password ............................................................................2-11
Figure 2-8 Menu 1 – General Setup........................................................................................................................2-12
Figure 2-9 Menu 2 – ISDN Setup............................................................................................................................2-17
Figure 2-10 ISDN Advanced Setup.........................................................................................................................2-18
Figure 2-11 Loopback test.........................................................................................................................................2-19
Figure 2-12 Menu 3 - Ethernet Setup ...................................................................................................................... 2-19
Figure 2-13 Menu 3.1 - General Ethernet Setup...................................................................................................2-20
Figure 3-1 Menu 1 – General Setup..........................................................................................................................3-1
Figure 3-2 Menu 3.2 – TCP/IP and DHCP Ethernet Setup....................................................................................3-5
Figure 3-3 Menu 4 – Internet Access Setup.............................................................................................................3-9
Figure 3-4 Single User Account Topology.............................................................................................................3-11
Figure 3-5 Menu 4 – Internet Access Setup for Single User Account...............................................................3-13
List of Figures xv
Figure 4-1 Menu 11 – Remote Node Setup..............................................................................................................4-2
Figure 4-2 Menu 11.1 Remote Node Profile ............................................................................................................4-3
Figure 4-3 Menu 11.2 - Remote Node PPP Options...............................................................................................4-9
Figure 4-4 Menu 11.5 – Remote Node Filter.........................................................................................................4-10
Figure 5-1 TCP/IP LAN-to-LAN Application .........................................................................................................5-1
Figure 5-2 Menu 11.3 - Remote Node TCP/IP Options...........................................................................................5-2
Figure 5-3 Sample IP Addresses for a TCPI/IP LAN-to-LAN Connection........................................................5-3
Figure 5-4 Example of Static Routing Topology.....................................................................................................5-5
Figure 5-5 Menu 12 - Static Route Setup..................................................................................................................5-6
Figure 5-6 Menu 12.1 - IP Static Route Setup.........................................................................................................5-6
Figure 5-7Edit IP Static Route....................................................................................................................................5-7
Figure 6-1 Netware Server..........................................................................................................................................6-3
Figure 6-2 Prestige in an IPX Environment .............................................................................................................6-4
Figure 6-3 Menu 3.3 - Novell IPX Ethernet Setup..................................................................................................6-6
Figure 6-4 LAN-to-LAN Application with Novell IPX .........................................................................................6-7
Figure 6-5 Menu 11.3 - Remote Node Novell IPX Options ..................................................................................6-8
Figure 6-6 Menu 12.2 - Edit IPX Static Route.......................................................................................................6-10
Figure 7-1 Menu 3.5 - Bridge Ethernet Setup..........................................................................................................7-2
Figure 7-2 Menu 11.3 - Remote Node Bridging Options.......................................................................................7-3
Figure 7-3 Menu 12.3 - Bridge Static Route Setup .................................................................................................7-5
Figure 7-4 Menu 12.3.1 - Edit Bridge Static Route................................................................................................7-5
Figure 8-1 Example of Telecommuting ....................................................................................................................8-2
Figure 8-2 Example of a LAN-to-LAN Server Application..................................................................................8-3
xvi List of Figures
Prestige 128IMH ISDN Modem/ Router/Hub
Figure 8-3 Menu 13 – Default Dial-in Setup...........................................................................................................8-4
Figure 8-4 Default Dial-in Filter................................................................................................................................8-8
Figure 8-5 Menu 14 - Dial-in User Setup ................................................................................................................. 8-8
Figure 8-6 Edit Dial-in User .......................................................................................................................................8-9
Figure 8-7 Multiple Server Configuration..............................................................................................................8-13
Figure 10-1 Outgoing Packet Filtering Process.....................................................................................................10-2
Figure 10-2 Menu 21 - Filter Set Configuration....................................................................................................10-3
Figure 10-3 Menu 21.1 - Filter Rules Summary ...................................................................................................10-4
Figure 10-4 Menu 21.1.1 - TCP/IP Filter Rule ......................................................................................................10-8
Figure 10-5 Menu 21.1.2 - Generic Filter Rule ...................................................................................................10-11
Figure 10-6 Menu 21.1.3 - IPX Filter Rule ..........................................................................................................10-13
Figure 11 -1 Menu 22 - SNMP Configuration........................................................................................................11-1
Figure 12-1 Menu 23 - System Security ................................................................................................................. 12-1
Figure 12-2 Menu 23.1 - System Security - Change Password..........................................................................12-2
Figure 12-3 Menu 23.2 - System Security - External Server..............................................................................12-5
Figure 13-1 Telnet Configuration on a TCP/IP Network.....................................................................................13-1
Figure 14-1 Menu 24 - System Maintenance.........................................................................................................14-1
Figure 14-2 Menu 24.1 - System Maintenance – Status......................................................................................14-2
Figure 14-3 LAN Packet That Triggered Last Call...............................................................................................14-4
Figure 14-4 System Maintenance - Information....................................................................................................14-5
Figure 14-5 Menu 24.2.2 – System Maintenance – Change Console Port Speed..........................................14-7
Figure 14-6 Examples of Error and Information Messages.................................................................................14-8
Figure 14-7 Menu 24.3.2 - System Maintenance - Syslog and Accounting.....................................................14-9
List of Figures xvii
Figure 14-8 Menu 24.4 - System Maintenance - Diagnostic.............................................................................14-11
Figure 14-9 Trace Display for a Successful Manual Call..................................................................................14-13
Figure 14-10 Trace Display for a Failed Authentication....................................................................................14-13
Figure 14-11 Menu 24.7 - System Maintenance - Upload Firmware...............................................................14-15
Figure 14-12 Menu 24.7.1 - Uploading Router Firmware .................................................................................14-15
Figure 14-13 Menu 24.7.2 - System Maintenance - Upload Router Configuration File ..............................14-17
Figure 14-14 Boot module commands..................................................................................................................14-19
Figure 14-15 Command mode................................................................................................................................14-20
Figure 14-16 Menu 24.9 - System Maintenance - Call Control........................................................................14-21
Figure 14-17 Call Control Parameters...................................................................................................................14-21
Figure 14-18 Menu 24.9.2 - Blacklist ....................................................................................................................14-23
Figure 14-19 Menu 24.9.3 - Budget Management..............................................................................................14-24
Figure 14-20 Call History ........................................................................................................................................14-25
xviii List of Figures
Prestige 128IMH ISDN Modem/ Router/Hub
List of Tables
Table 1-1 ISDN Phone Line Info ...............................................................................................................................xxv
Table 1-2 IP subnet masks and the number of hosts allowed..............................................................................xxvi
Table 2-1 LED functions .............................................................................................................................................2-1
Table 2-2 Main Menu Commands.............................................................................................................................2-7
Table 2-3 Main Menu Summary ................................................................................................................................2-9
Table 2-4 General Setup Menu Fields ..................................................................................................................... 2-13
Table 2-5 Menu 2 – ISDN Setup .............................................................................................................................. 2-17
Table 3-1 DHCP Ethernet Setup Menu Fields ......................................................................................................... 3-6
Table 3-2 TCP/IP Ethernet Setup Menu Fields........................................................................................................3-7
Table 3-3 Internet Account Information....................................................................................................................3-8
Table 3-4 Internet Access Setup Menu Fields..........................................................................................................3-9
Table 3-5 Single User Account Menu Fields.........................................................................................................3-13
Table 4-1 Remote Node Profile Menu Fields..........................................................................................................4-3
Table 4-2 BTR v MTR for BOD ................................................................................................................................4-7
Table 4-3 Remote Node PPP Options Menu Fields................................................................................................4-9
Table 5-1 TCP/IP related fields in Remote Node Profile .......................................................................................5-3
Table 5-2 TCP/IP Remote Node Configuration.......................................................................................................5-4
Table 5-3 Edit IP Static Route Menu Fields ............................................................................................................. 5-7
Table 6-1 Novell IPX Ethernet Setup Fields ............................................................................................................ 6-6
Table 6-2 Remote Node Novell IPX Options..........................................................................................................6-9
Table 6-3 Edit IPX Static Route Menu Fields........................................................................................................6-11
List of Tables xix
Table 7-1 Bridge Ethernet Setup Menu - Handle IPX Field Configuration........................................................7-2
Table 7-2 Remote Node Network Layers Menu Bridge Options..........................................................................7-4
Table 7-3 Bridge Static Route Menu Fields..............................................................................................................7-6
Table 8-1 Remote Dial-in Users/Remote Nodes Comparison Chart....................................................................8-1
Table 8-2 Default Dial-in Setup Fields......................................................................................................................8-5
Table 8-3 Edit Dial-in User Menu Fields................................................................................................................8-10
Table 8-4 Edit Dial-in Use r Menu Fields (continued)..........................................................................................8-11
Table 8-5 Services vs. Port number..........................................................................................................................8-13
Table 9-1 Phone Flash Commands.............................................................................................................................9-5
Table 10-1 Abbreviations Used in the Filter Rules Summary Menu..................................................................10-4
Table 10-2 Abbreviations Used in the Filter Rules Summary Menu (continued)............................................10-5
Table 10-3 Abbreviations Used If Filter Type Is IP...............................................................................................10-5
Table 10-4 Abbreviations Used If Filter Type Is IPX...........................................................................................10-6
Table 10-5 Abbreviations Used If Filter Type Is GEN ........................................................................................10-6
Table 10-6 TCP/IP Filter Rule Menu Fields ...........................................................................................................10-9
Table 10-7 Generic Filter Rule Menu Fields........................................................................................................10-12
Table 10-8 IPX Filter Rule Menu Fields ...............................................................................................................10-14
Table 11 -1 SNMP Configuration Menu Fields.......................................................................................................11-2
Table 12-1 System Security - External Server Menu F ields................................................................................12-6
Table 14-1 System Maintenance - Status Menu Fields.........................................................................................14-3
Table 14-2 Fields in System Maintenance – Information ....................................................................................14-6
Table 14-3 System Maintenance Menu Syslog Parameters.................................................................................14-9
Table 14-4 System Maintenance Menu Diagnostic.............................................................................................14-12
xx List of Tables
Prestige 128IMH ISDN Modem/ Router/Hub
Table 14-6 Call Control Parameters Fields...........................................................................................................14-22
Table 14-7 Call History Fields................................................................................................................................14-25
Table 15-1 Troubleshooting the Start-Up of your Prestige..................................................................................15-1
Table 15-2 Troubleshooting the ISDN Line...........................................................................................................15-2
Table 15-3 Troubleshooting the LAN Interface.....................................................................................................15-3
Table 15-4 Troubleshooting a Connection to a Remote Node or ISP................................................................15-3
Table 15-5 Troubleshooting for Remote Users to Dial-in....................................................................................15-3
List of Tables xxi
Prestige 128IMH ISDN Modem/ Router/Hub
Preface
About Your Router/Hub
Congratulations on your purchase of the Prestige 128IMH ISDN/Modem Router/Hub. The Prestige 128IMH is a high-performance bridge/router that offers a complete solution for your
WAN (Wide Area Network) applications such as Internet access, multi-protocol LAN-to-LAN connections, telecommuting and remote access over ISDN (Integrated Service Digital Network).
With the built-in V.90 modem, the Prestige is equally capable of supporting modem calls. The Prestige 128IMH supports multi-protocol routing for TCP/IP and Novell IPX, as well as
transparent bridging for other protocols. With the built -in 4-port Ethernet 10Base-T hub, you get the added benefit of eliminating the clutter caused by an external hub.
Your Prestige 128MH is easy to install and to configure since you do not need to set any switches. The Prestige Web Configurator is a JAVA based utility designed that allows users to access the
Prestige’s management settings via a Worldwide Web browser. Moreover, all functions of the Prestige128MH are software configurable via the SMT (System Management Terminal) Interface. The SMT is a menu-driven interface that you can access from either a VT100 compatible terminal or a terminal emulation program on a PC.
About This User's Manual
This user's manual shows you how to configure and manage your router. The fourteen chapters of this manual consists are designed to guide you through the configuration
of your Prestige 128IMH for its various applications.
Ordering an ISDN Line
If you do not have the ISDN line installed already, we suggest that you order it from your telephone company as soon as possible to avoid the long waits common when ordering a new line.
Preface xxiii
If you have an ISDN line installed and working, you can reference the following sections to insure that your line is set up properly to allow all the features of your Prestige to operate.
To order a new ISDN line, do the following:
1. Contact your local telephone company’s ISDN Ordering Center to find out what type of ISDN service is available and the switch type.
2. Provide your telephone company with the line provisioning information for that switch type, which can be found at Chapter 15 of this manual. This insures proper operation of all of the Prestige’s features with the ISDN line.
3. When the telephone company installs your ISDN line, please be sure to obtain and write down the following information for future use:
• ISDN switch type
• ISDN telephone number(s)
Completing the Setup Information Worksheet
Before you continue, locate the worksheet at Chapter 15 . This information worksheet has been provided to help you collect the necessary information needed for setup and installation in the following chapters.
Collecting General Setup Information
The Prestige requires certain system information. You can obtain all the pertinent information from your network administrator. Record this information into the worksheet as it becomes available. This worksheet will later be referred to as you configure your Prestige.
System Name - This is the name given to the Prestige for identification purposes. This name should be no more than 8 alphanumeric characters. Spaces are not allowed, but ‘-’ and ‘_’ are accepted.
Route IP Field - For Internet access, you need to enable the Route IP Field. You have now collected all of the general setup information you need. Please make sure that you
have entered all the values onto the worksheet before proceeding to the next section.
xxiv Preface
Prestige 128IMH ISDN Modem/ Router/Hub
Collecting ISDN Phone Line Information
Once your ISDN line is installed by the telephone company, you need to use the following information to complete the worksheet and configure your Prestige. Much of this information is provided by your telephone company upon intallation of the ISDN line.
Table 1-1 ISDN Phone Line Info
Switch Type Geography No of Phone #'s
DSS1 Europe, Asia 2
Switch Type - This is the type of switch used by your telephone company. Check with your telephone company and choose the appropriate option on the worksheet.
B Channel Usage - Determine which connection is appropriate for your B channel and check the corresponding option on the worksheet. If your Prestige is the only device using the ISDN line, then configure B Channel Usage to Switch/Switch so that your Prestige will use both B channels to communicate. If your Prestige is sharing the ISDN line with other devices, then configure B Channel to Switch/Unused.
Telephone Number(s) - Record on the worksheet the telephone number(s) given to you by your telephone company. Some switch types only have one telephone number. These telephone numbers should be in a standard digit format (for example, 5551212). Please note that these fields only accept digits, so ‘-’ and spaces are not allowed.
Analog Call - Check the appropriate Analog Call option on the worksheet for each telephone number. This information is later used to configure the Prestige in routing an incoming analog call. Set to Phone1 or Phone2 if you wish to route the incoming analog call for this telephone number to PHONE port number 1 or 2.
Supplemental Service Activation Keys – Sometimes called ‘buttons,’ most of the supplemental services supported by the Prestige require that an activation key be set before a feature can be used.
You have now collected all of the necessary information about your ISDN telephone line. Make sure that these values are entered into your ‘Setup Information Worksheet’ before you continue to the next section.
Preface xxv
Collecting Ethernet Setup Information
IP Address - An IP Address is required for TCP/IP protocol. The IP Address is the unique 32-bit
number assigned to your Prestige. This address is written in dotted decimal notation (four 8-bit numbers, between 0 and 255, separated by periods), e.g., 192.168.1.1.
Record the IP Address into the worksheet as assigned by yo ur network administrator. Please note that every machine on an internet must have a unique IP address - do not assign an arbitrary address to any machine. If you are not sure as to which IP address to assign to the Prestige, contact your LAN administrator or refer to Chapter 4 of this guide for more details.
IP Subnet Mask - This field is required for TCP/IP protocol. An IP address consists of two parts, the network ID and the host ID. The IP Subnet Mask is used to specify the network ID portion of the address, expressed in dotted decimal notation. The Prestige automatically calculates this mask based on the IP address that you assign. Unless you have special need for subnetting, use the default mask as calculated by the Prestige.
The table below lists some examples of IP subnet masks and the number of hosts that are allowed. Consult your network administrator if you are unsure of this value.
Table 1-2 IP subnet masks and the number of hosts allowed
IP Subnet Mask Number of Host
Number of Bits
ID’s
255.255.255.0 254 24
255.255.255.128 126 25
255.255.255.192 62 26
255.255.255.224 30 27
255.255.255.255 1 32
Structure of this Manual
This manual is divided into five parts:
1. Getting Started (Chapters 1-2) is structured as a step-by-step guide to help you connect, install and setup your Prestige to operate on your network.
xxvi Preface
Prestige 128IMH ISDN Modem/ Router/Hub
2. The Internet (Chapter 3) describes how to configure your Prestige for Internet access.
3. Setting Up Advanced Applications (Chapters 4-8) describes how to use your Prestige for
more advanced applications such as LAN-to-LAN connectivity for TCP/IP and Novell IPX, and transparent bridging for other protocols.
4. Management & Maintenance (Chapters 9-13) provides information on management and
maintenance facilities for network administrators.
5. Troubleshooting (Chapter 14), provides information about solving common problems. Regardless of your particular application, it is important that you follow the steps outlined in
Chapters 1-2 to connect your Prestige to your LAN. You can then refer to the appropriate chapters of the manual, depending on your applications.
Syntax Conventions
For brevity’s sake, we will use “e.g.” as a shorthand for “for instance” and “i.e.” for “that is” or “in other words” throughout this manual.
Preface xxvii
Prestige 128IMH ISDN Modem/ Router/Hub
Chapter 1
Getting to Know Your Router/Hub
This chapter describes the key features and applications of your Prestige.
1.1 Prestige 128IMH ISDN/Modem Bridge Router
The Prestige 128IMH is an ISDN br idge/router with an integrated 4-port Ethernet 10Base-T hub and a 56K modem. The Prestige is ideal for everything from Internet browsing to receiving calls from remote dial-in users to making LAN-to-LAN connections to remote networks.
1.2 Features of Prestige 128IMH
The following are the key features of the Prestige 128IMH.
ISDN Basic Rate Interface (BRI) Support
The P128IMH supports a single BRI. A BRI offers two 64Kbps channels, which can be used independently for two destinations or be bundled to speed up data transfer.
Built-in V.90 56K Client Side Modem
The Prestige 128IMH features a built-in V.90 56K high-speed client side modem. The built -in modem enables the Prestige to make/receive analog modem calls in addition to ISDN data calls.
Extensive Analog Phone Support
The Prestige is equipped with two standard phone jacks for you to connect analog devices such as telephones and FAX machines. It also supports supplementary services such as call waiting and 3-way conferencing.
Getting to know your Prestige 1-1
Single User Account (SUA)
The SUA™ (Single User Account) features allows multiple users to share a single user account.
Incoming Call Support
In addition to making outgoing calls, the Prestige allows you to configure it as a remote access server for telecommuting employees.
Multiple Protocol Support
♦ TCP/IP (Transmission Control Protocol/Internet Protocol) network layer protocol. ♦ Novel IPX (Internetwork Packet eXchange) network layer protocol. ♦ Transparently bridging for unsupported network layer protocols. ♦ PPP/MP (Point-to-Point Protocol/ Multilink Protocol) link layer protocol.
Integrated 4-Port Ethernet Hub
The built -in 4-port Ethernet 10Base-T hub saves you the cost and the clutter of an external hub.
Dial-On-Demand
The Dial-On-Demand feature allows the Prestige to automatically place a call to a remote gateway based on the triggering packet’s destination without user intervention.
PPP Multilink
The Prestige can bundle multiple links in a single connection using PPP Multilink Protocol (MP ). The number of links can be either statically configured or dynamically managed based on traffic demand.
Bandwidth-On-Demand
The Prestige dynamically allocates bandwidth by dialing and dropping connections according to traffic demand.
Full Network Management
♦ SNMP (Simple Network Management Protocol) support. ♦ Accessing SMT (System Management Terminal) through telnet connection.
1-2 Getting to know your Prestige
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