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ZyXEL Communications 1100, 310, 110 User Manual

Quick Start Guide
ZyWALL 110/310/1100 Series
VPN Firewall
Version 3.10 Edition 2, 02/2013
Default Login Details
LAN Port IP Address https://192.168.1.1 User Name admin Password 1234
www.zyxel.com
Copyright © 2013 ZyXEL Communications Corporation
IMPORTANT! READ CAREFULLY BEFORE USE. KEEP THIS GUIDE FOR FUTURE REFERENCE.
This is a User’s Guide for a series of products. Not all products support all firmware features. Screenshots and graphics in this book may differ slightly from your product due to differences in your product firmware or your computer operating system. Every effort has been made to ensure that the information in this manual is accurate.
Related Documentation
•Quick Start Guide The Quick Start Guide shows how to connect the ZyWALL and access the Web Configurator
wizards. (See the wizard real time help for i n formation on configuring each screen.) It also contains a connection diagram and package contents list.
• CLI Reference Guide The CLI Reference Guide explains how to use the Command-Line Interface (CLI) to configure the
ZyWALL.
Note: It is recommended you use the Web Configurator to configure the ZyWALL.
• Web Configurator Online Help Click the help icon in any screen for help in configuring that screen and supplementary
information.
ZyWALL 110/310/1100 Series User’s Guide2
Chapter 1
Introduction.........................................................................................................................................17
1.1 Overview ...................................... .... ... .......................................... ... ... ..............................................17
1.2 Management Overview ....................................... ... ... .... ... ... ... .... ... ... ... ... ...........................................19
1.3 Web Configurator ................................................ ... .......................................... ... .... ..........................20
1.3.1 Web Configurator Access ........................................................................................................20
1.3.2 Web Configurator Screens Overview ......................................................................................21
1.3.3 Navigation Panel .....................................................................................................................25
1.3.4 Tables and Lists .. ... .... ... ... ... .......................................... .... .......................................................28
Chapter 2
Installation Setup Wizard...................................................................................................................33
2.1 Installation Setup Wizard Screens ...................................................................................................33
2.1.1 Internet Access Setup - WAN Interface ..................................................................................33
2.1.2 Internet Access: Ethernet .................. .....................................................................................34
2.1.3 Internet Access: PPPoE ............ ... ... ... .... ... ... ... .... ... ... .......................................... ... ... .... ..........34
2.1.4 Internet Access: PPTP ............................. ... ... .... ... ... ... .... ... ... .................................................35
2.1.5 ISP Parameters .................. .......................................... .... ... ....................................... .............35
2.1.6 Internet Access - Finish ..........................................................................................................36
Chapter 3
Hardware Introduction .......................................................................................................................37
3.1 Default Zones, Interfaces, and Ports ............................. ... ... ... .... ... ... ... ... ...........................................37
3.2 Stopping the ZyWALL .......................................................................................................................38
3.3 Rack-mounting .......... .......................................... ... ... .... ... ... ..............................................................38
3.4 Wall-mounting ............................................................................ ... ....................................................39
3.5 Front Panel LEDs ...... ... .......................................... ... .... ... ... ... ...........................................................39
3.5.1 Rear Panels ........................ .... .......................................... ... ... .................................................41
Chapter 4
Quick Setup Wizards..........................................................................................................................43
4.1 Quick Setup Overview ......................... ... ... ... .......................................... .... ... ... ... .... ..........................43
4.2 WAN Interface Quick Setup ..............................................................................................................43
4.2.1 Choose an Ethernet Interface .......... ... .... ... ... ... .... ... ... ... .... ... ... ... ... .... .......................................44
4.2.2 Select WAN Type .......................... ... ... .... ... ... ... .... .......................................... ... .......................44
4.2.3 Configure WAN Settings ..........................................................................................................45
4.2.4 WAN and ISP Connection Settings .........................................................................................45
4.2.5 Quick Setup Interface Wizard: Summary ................................................................................47
4.3 VPN Setup Wizard ............................................................................................................................48
4.3.1 Welcome ....... ... ... ... .... ... ... .......................................... ... .... .......................................................48
4.3.2 VPN Setup Wizard: Wizard Type .............................................................................................49
4.3.3 VPN Express Wizard - Scenario .............................................................................................50
4.3.4 VPN Express Wizard - Configuration ............. .... ... .......................................... ... ... .................51
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4.3.5 VPN Express Wizard - Summary .......... ... ... ... .... ... ... ... .......................................... .................51
4.3.6 VPN Express Wizard - Finish .................................................................................................52
4.3.7 VPN Advanced Wizard - Scenario .........................................................................................53
4.3.8 VPN Advanced Wizard - Phase 1 Settings .............................................................................54
4.3.9 VPN Advanced Wizard - Phase 2 ...........................................................................................56
4.3.10 VPN Advanced Wizard - Summary ......................................................................................57
4.3.11 VPN Advanced Wizard - Finish ...................................... ... ... .................................................57
4.4 VPN Settings for Configuration Provisioning Wizard: Wizard Type .............. ... ... ..............................58
4.4.1 Configuration Provisioning Express Wizard - VPN Settings ...................................................59
4.4.2 Configuration Provisioning VPN Express Wizard - Configuration ..........................................60
4.4.3 VPN Settings for Configuration Provisioning Express Wizard - Summary .............................61
4.4.4 VPN Settings for Configuration Provisioning Express Wizard - Finish ...................................62
4.4.5 VPN Settings for Configuration Provisioning Advanced Wizard - Scenario ...........................63
4.4.6 VPN Settings for Configuration Provisioning Advanced Wizard - Phase 1 Settings ..............64
4.4.7 VPN Settings for Configuration Provisioning Advanced Wizard - Phase 2 ............................65
4.4.8 VPN Settings for Configuration Provisioning Advanced Wizard - Summary ..........................66
4.4.9 VPN Settings for Configuration Provisioning Advanced Wizard- Finish .................................66
Chapter 5
Dashboard...........................................................................................................................................69
5.1 Overview ...................................... .... ... .......................................... ... ... ..............................................69
5.1.1 What Yo u Can Do in this Chapter ............................................................................................69
5.2 The Dashboard Screen .....................................................................................................................69
5.2.1 The CPU Usage Screen ..........................................................................................................74
5.2.2 The Memory Usage Screen ............. ... .... ... ... .......................................... ... .... ... ... ... ... .... ... .......75
5.2.3 The Active Sessions Screen ....................................................................................................75
5.2.4 The VPN Status Screen .......................................... ... ... .......................................... ... .... ..........76
5.2.5 The DHCP Table Screen .........................................................................................................77
5.2.6 The Number of Login Users Screen ....................................................... ... .... ... ... ... ... .... ... ....... 78
Chapter 6
Monitor.................................................................................................................................................79
6.1 Overview ...................................... .... ... .......................................... ... ... ..............................................79
6.1.1 What Yo u Can Do in this Chapter ............................................................................................79
6.2 The Port Statistics Screen ................................................................................................................80
6.2.1 The Port Statistics Graph Screen ............................................. ... .... ... ... ... .... ... ... ... ... ..............81
6.3 Interface Status Screen .....................................................................................................................82
6.4 The Traffic Statistics Screen ..............................................................................................................86
6.5 The Session Monitor Screen ........... ... ... ... ... .... ... ... ... .... ... ... ... ............................................. ..............89
6.6 The DDNS Status Screen .................................................................................................................91
6.7 IP/MAC Binding Monitor .. .... ... ... ... .... ... ... ... ... .......................................... .... ... ... ... .... ..........................91
6.8 The Login Users Screen ..................................................................................................................92
6.9 Cellular Status Screen ......................................................... .......................................... . ...................93
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6.9.1 More Information ................................ .... ... ... ... .... ... ... ... .... ......................................... ..............95
6.10 USB Storage Screen .......................................................................................................................96
6.11 The IPSec Monitor Screen ..............................................................................................................97
6.11.1 Regular Expressions in Searching IPSec SAs .......................................................................98
6.12 The SSL Connection Monitor Screen ................................ ....... ...... ...... ....... ...... ....... ...... ....... ..........99
6.13 The L2TP over IPSec Session Monitor Screen ...............................................................................99
6.14 Log Screen ....................................................................................................................................100
Chapter 7
Interfaces...........................................................................................................................................103
7.1 Interface Overview ....................................... .... ... ... ... .... ... ... ... .... ... ... ... ............................................103
7.1.1 What Yo u Can Do in this Chapter ..........................................................................................103
7.1.2 What You Need to Know .................................. .... ... ... ... .... ... ... ... ... .... .....................................103
7.1.3 What You Need to Do First ........................................................ ... .... ... ... ... .... ... ... ... ... ............108
7.2 Port Role Screen .............................................................................................................................108
7.3 Ethernet Summary Screen .. ... .......................................... ... ... .... ... ... ... ... .... ... ... ...............................109
7.3.1 Ethernet Edit ...................... .... ... .......................................... ... ... ............................................110
7.3.2 Object References .............. .... ... ... .......................................... ... ... .........................................122
7.3.3 Add/Edit DHCPv6 Request/Release Options ................................... ... ... ... .... ... ... ... ... ............123
7.3.4 Add/Edit DHCP Extended Options .................. .... ... ... ... .... ... ... ... ... .... ... ... ...............................124
7.4 PPP Interfaces ................................................................................................................................125
7.4.1 PPP Interface Summary ........................................................................................................126
7.4.2 PPP Interface Add or Edit .....................................................................................................127
7.5 Cellular Configuration Screen (3G) .................................................................................................132
7.5.1 Cellular Add/Edit Screen .......................................................................................................134
7.6 Tunnel Interfaces ...... ... ... .......................................... .... ... .......................................... .....................140
7.6.1 Configuring a Tunnel ........................................................ ... ... ... ... .... .....................................142
7.6.2 Tunnel Add or Edit Screen .....................................................................................................143
7.7 VLAN Interfaces .............................................................................................................................147
7.7.1 VLAN Summary Screen ........................................................................................................148
7.7.2 VLAN Add/Edit ......................................................................................................................150
7.8 Bridge Interfaces ............................................................................................................................159
7.8.1 Bridge Summary ........................ ... ... ... .... .......................................... ... ... ... .... ... ... ..................160
7.8.2 Bridge Add/Edit .....................................................................................................................162
7.9 Virtual Interfaces ............................................................................................................................170
7.9.1 Virtual Interfaces Add/Edit ...................................... ... ... .... ... ... ...............................................171
7.10 Interface Technical Reference .......................................................................................................172
Chapter 8
Trunk..................................................................................................................................................177
8.1 Overview ...................................... .... ... .......................................... ... ... ............................................177
8.1.1 What Yo u Can Do in this Chapter ..........................................................................................177
8.1.2 What You Need to Know .................................. .... ... ... ... .... ... ... ... ... .... .....................................177
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8.2 The Trunk Summary Screen ...........................................................................................................180
8.2.1 Configuring a User-Defined Trunk ............. ............................................................................181
8.2.2 Configuring the System Default Trunk ..................................................................................183
Chapter 9
Policy and Static Routes..................................................................................................................187
9.1 Policy and Static Routes Overview .................................................................................................187
9.1.1 What Yo u Can Do in this Chapter ..........................................................................................187
9.1.2 What You Need to Know ............................................................................... ... ... ... ... .... ........188
9.2 Policy Route Screen ........................................................................................................................189
9.2.1 Policy Route Edit Screen .......................................................................................................191
9.3 IP Static Route Screen ....................................................................................................................195
9.3.1 Static Route Add/Edit Screen ................................................................................................196
9.4 Policy Routing Technical Reference .................................................... ... .... ... ..................................197
Chapter 10
Routing Protocols.............................................................................................................................199
10.1 Routing Protocols Overview ..........................................................................................................199
10.1.1 What You Can Do in this Chapter ........................................................................................199
10.1.2 What You Need to Know ....................................... ............. ............. ............. ............ ............199
10.2 The RIP Screen ....................................... ... .... ... ... ... .... ... ... ... .........................................................199
10.3 The OSPF Screen ......... .... ... .......................................... ... ... .... ... ... ... ... .... ... ..................................201
10.3.1 Configuring the OSPF Screen .............................................................................................204
10.3.2 OSPF Area Add/Edit Screen ..............................................................................................206
10.3.3 Virtual Link Add/Edit Screen ...............................................................................................208
10.4 Routing Protocol Technical Reference ..........................................................................................208
Chapter 11
Zones.................................................................................................................................................211
11.1 Zones Overview ............................................................................................................................211
11.1.1 What You Can Do in this Chapter .. .......................................... ... .... .....................................211
11.1.2 What You Need to Know ......................................................................................................211
11.2 The Zone Screen ...........................................................................................................................212
11.3 Zone Edit .......................................................................................................................................213
Chapter 12
DDNS..................................................................................................................................................215
12.1 DDNS Overview ............................................................................................................................215
12.1.1 What You Can Do in this Chapter ........................................................................................215
12.1.2 What You Need to Know ....................................... ............. ............. ............. ............ ............215
12.2 The DDNS Screen ........................................................................................................................216
12.2.1 The Dynamic DNS Add/Edit Screen ....................................................................................217
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Chapter 13
NAT.....................................................................................................................................................221
13.1 NAT Overview ...............................................................................................................................221
13.1.1 What You Can Do in this Chapter ........................................................................................221
13.1.2 What You Need to Know ....................................... ............. ............. ............. ............ ............221
13.2 The NAT Screen ............................. ... ... .......................................... ... ... .... ... ... ...............................222
13.2.1 The NAT Add/Edit Screen ....................................................................................................223
13.3 NAT Technical Reference ..............................................................................................................225
Chapter 14
HTTP Redirect...................................................................................................................................229
14.1 Overview .......................................................................................................................................229
14.1.1 What You Can Do in this Chapter ........................................................................................229
14.1.2 What You Need to Know ....................................... ............. ............. ............. ............ ............229
14.2 The HTTP Redirect Screen ...........................................................................................................230
14.2.1 The HTTP Redirect Edit Screen ..........................................................................................231
Chapter 15
ALG ....................................................................................................................................................233
15.1 ALG Overview ...............................................................................................................................233
15.1.1 What You Can Do in this Chapter ........................................................................................233
15.1.2 What You Need to Know ....................................... ............. ............. ............. ............ ............233
15.1.3 Before You Begin .................................................................................................................236
15.2 The ALG Screen ...........................................................................................................................236
15.3 ALG Technical Reference .............................................................................................................238
Chapter 16
IP/MAC Binding.................................................................................................................................241
16.1 IP/MAC Binding Overview .............................................................................................................241
16.1.1 What You Can Do in this Chapter ........................................................................................241
16.1.2 What You Need to Know ....................................... ............. ............. ............. ............ ............241
16.2 IP/MAC Binding Summary ............................................................................................................242
16.2.1 IP/MAC Binding Edit ............................................................................................................242
16.2.2 Static DHCP Edit .................................................................................................................243
16.3 IP/MAC Binding Exempt List .........................................................................................................244
Chapter 17
Inbound Load Balancing..................................................................................................................247
17.1 Inbound Load Balancing Overview ...............................................................................................247
17.1.1 What You Can Do in this Chapter ........................................................................................247
17.2 The Inbound LB Screen ................................................................................................................248
17.2.1 The Inbound LB Add/Edit Screen ........................................................................................249
17.2.2 The Inbound LB Member Add/Edit Screen ..........................................................................251
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Chapter 18
Authentication Policy.......................................................................................................................253
18.1 Overview .......................................................................................................................................253
18.1.1 What You Can Do in this Chapter ........................................................................................253
18.1.2 What You Need to Know ....................................... ............. ............. ............. ............ ............253
18.2 Authentication Policy Screen ........................................................................................................254
18.2.1 Creating/Editing an Authentication Policy ............................................................................256
18.3 User-aware Access Control Example .. ... ... .... ... ... ... .... ... ... ... .... ... ... ... ... .... ... ..................................258
18.3.1 Set Up User Accounts .......................... ...............................................................................258
18.3.2 Set Up User Groups ............................................................................................................259
18.3.3 Set Up User Authentication Using the RADIUS Server .......................................................259
18.3.4 User Group Authentication Using the RADIUS Server ........................................................261
Chapter 19
Firewall ..............................................................................................................................................265
19.1 Overview .......................................................................................................................................265
19.1.1 What You Can Do in this Chapter ........................................................................................265
19.1.2 What You Need to Know ....................................... ............. ............. ............. ............ ............265
19.2 The Firewall Screen .......................................... ... ... .... ... ... ... .... ... ... ... ... .... .....................................268
19.2.1 Configuring the Firewall Screen ..........................................................................................268
19.2.2 The Firewall Add/Edit Screen ..............................................................................................272
19.3 The Session Limit Screen .............................................................................................................273
19.3.1 The Session Limit Add/Edit Screen .....................................................................................275
19.4 Firewall Rule Configuration Example ............................................................................................276
19.5 Firewall Rule Example Applications ............................ ..................................................................278
Chapter 20
IPSec VPN..........................................................................................................................................281
20.1 Virtual Private Networks (VPN) Overview .....................................................................................281
20.1.1 What You Can Do in this Chapter ........................................................................................282
20.1.2 What You Need to Know ....................................... ............. ............. ............. ............ ............283
20.1.3 Before You Begin .................................................................................................................284
20.2 The VPN Connection Screen ........................................................................................................285
20.2.1 The VPN Connection Add/Edit (IKE) Screen .......................................................................286
20.2.2 The VPN Connection Add/Edit Manual Key Screen ............................................................292
20.3 The VPN Gateway Screen ............................................................................................................294
20.3.1 The VPN Gateway Add/Edit Screen ....................................................................................295
20.4 VPN Concentrator ........................................................................................................................301
20.4.1 VPN Concentrator Requirements and Suggestions ............................................................302
20.4.2 VPN Concentrator Screen ...................................................................................................302
20.4.3 The VPN Concentrator Add/Edit Screen .............. ... ... .... ... ... ... ............................................302
20.5 ZyWALL IPSec VPN Client Configuration Provisioning ................. ... ... .... ... ... ... .... ... ... ... ... .... ........ 303
20.6 IPSec VPN Background Information ....................... ......................................................................305
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Chapter 21
SSL VPN ............................................................................................................................................317
21.1 Overview .......................................................................................................................................317
21.1.1 What You Can Do in this Chapter ........................................................................................317
21.1.2 What You Need to Know ....................................... ............. ............. ............. ............ ............317
21.2 The SSL Access Privilege Screen ................................................................................................318
21.2.1 The SSL Access Policy Add/Edit Screen ...........................................................................319
21.3 The SSL Global Setting Screen ....................................................................................................322
21.3.1 How to Upload a Custom Logo ................................ ....................... ...................... ............... 323
21.4 SSL VPN Example ........................................................................................................................324
Chapter 22
SSL User Screens.............................................................................................................................327
22.1 Overview .......................................................................................................................................327
22.1.1 What You Need to Know ....................................... ............. ............. ............. ............ ............327
22.2 Remote SSL User Login ...............................................................................................................328
22.3 The SSL VPN User Screens ................ ... ... .... .......................................... ... ... ... .... ... ... ... ... .... ........331
22.4 Bookmarking the ZyWALL ............................................................................................................332
22.5 Logging Out of the SSL VPN User Screens ..................................................................................333
22.6 SSL User Application Screen ........................................................................................................333
22.7 SSL User File Sharing ...................................................................................................................334
22.7.1 The Main File Sharing Screen .............................................................................................334
22.7.2 Opening a File or Folder .................................... ...................................................... ............335
22.7.3 Downloading a File ..............................................................................................................336
22.7.4 Saving a File ........................................................................................................................336
22.7.5 Creating a New Folder .........................................................................................................337
22.7.6 Renaming a File or Folder ...................................................................................................337
22.7.7 Deleting a File or Folder ......................................................................................................338
22.7.8 Uploading a File ................................ ....................... ....................... ...................... ...............338
Chapter 23
ZyWALL SecuExtender ....................................................................................................................341
23.1 The ZyWALL SecuExtender Icon ..................................................................................................341
23.2 Status ............................................................................................................................................341
23.3 View Log .......................................................................................................................................342
23.4 Suspend and Resume the Connection .........................................................................................343
23.5 Stop the Connection ......................................................................................................................343
23.6 Uninstalling the ZyWALL SecuExtender .......................................................................................343
Chapter 24
L2TP VPN...........................................................................................................................................345
24.1 Overview .......................................................................................................................................345
24.1.1 What You Can Do in this Chapter ........................................................................................345
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24.1.2 What You Need to Know ....................................... ............. ............. ............. ............ ............345
24.2 L2TP VPN Screen ......... .... ... .......................................... ... ... .... ... ... ... ... .... ... ..................................347
Chapter 25
Bandwidth Management.................................................................................................................349
25.1 Overview .......................................................................................................................................349
25.1.1 What You Can Do in this Chapter ........................................................................................349
25.1.2 What You Need to Know .....................................................................................................349
25.2 The Bandwidth Management Screen ................................... ............................................. ............353
25.2.1 The Bandwidth Management Add/Edit Screen ..... ... ... .... ... ... ... ... .... ... ... ... .... ... ... ... ... .... ... ... ..355
Chapter 26
Device HA..........................................................................................................................................359
26.1 Overview .......................................................................................................................................359
26.1.1 What You Can Do in this Chapter ........................................................................................359
26.1.2 What You Need to Know ....................................... ............. ............. ............. ............ ............359
26.1.3 Before You Begin .................................................................................................................360
26.2 Device HA General .......................................................................................................................360
26.3 The Active-Passive Mode Screen ..................... ................................................................ ............361
26.3.1 Configuring Active-Passive Mode Device HA ......................................................................363
26.4 Configuring an Active-Passive Mode Monitored Interface ............................................................365
26.5 Device HA Technical Reference ....................................................................................................366
Chapter 27
User/Group........................................................................................................................................371
27.1 Overview .......................................................................................................................................371
27.1.1 What You Can Do in this Chapter ........................................................................................371
27.1.2 What You Need To Know ............................................................ .........................................371
27.2 User Summary Screen ..................................................................................................................373
27.2.1 User Add/Edit Screen ..........................................................................................................374
27.3 User Group Summary Screen .......................................................................................................376
27.3.1 Group Add/Edit Screen ........................................................................................................377
27.4 The User/Group Setting Screen .......... ... ... .... ... ... ... .... ... ... ... .... ... ..................................................378
27.4.1 Default User Authentication Timeout Settings Edit Screens ................................................380
27.4.2 User Aware Login Example .................................................................................................381
27.5 User /Group Technical Reference .................................................................................................382
Chapter 28
Addresses .........................................................................................................................................384
28.1 Overview .......................................................................................................................................384
28.1.1 What You Can Do in this Chapter ........................................................................................384
28.1.2 What You Need To Know ............................................................ .........................................384
28.2 Address Summary Screen ................................................ ... .... ......................................... ............384
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28.2.1 IPv4 Address Add/Edit Screen ............................................................................................386
28.2.2 IPv6 Address Add/Edit Screen ............................................................................................387
28.3 Address Group Summary Screen .................................................................................................388
28.3.1 Address Group Add/Edit Screen .................................... ... ... ... ... .... ... ..................................389
Chapter 29
Services.............................................................................................................................................390
29.1 Overview .......................................................................................................................................390
29.1.1 What You Can Do in this Chapter ........................................................................................390
29.1.2 What You Need to Know ....................................... ............. ............. ............. ............ ............390
29.2 The Service Summary Screen ......................................................................................................391
29.2.1 The Service Add/Edit Screen ..............................................................................................392
29.3 The Service Group Summary Screen ..................................................... ... ... ... .... ... ... ... ... .... ... ... ..393
29.3.1 The Service Group Add/Edit Screen ...................................................................................394
Chapter 30
Schedules..........................................................................................................................................396
30.1 Overview .......................................................................................................................................396
30.1.1 What You Can Do in this Chapter ........................................................................................396
30.1.2 What You Need to Know ....................................... ............. ............. ............. ............ ............396
30.2 The Schedule Summary Screen ...................................................................................................397
30.2.1 The One-Time Schedule Add/Edit Screen ...........................................................................398
30.2.2 The Recurring Schedule Add/Edit Screen .................. .........................................................399
Chapter 31
AAA Server........................................................................................................................................400
31.1 Overview .......................................................................................................................................400
31.1.1 Directory Service (AD/LDAP) ..............................................................................................400
31.1.2 RADIUS Server ...................................................................................................................400
31.1.3 ASAS ...................................................................................................................................401
31.1.4 What You Can Do in this Chapter ........................................................................................401
31.1.5 What You Need To Know ............................................................ .........................................401
31.2 Active Directory or LDAP Server Summary ..................................................................................403
31.2.1 Adding an Active Directory or LDAP Server ........................................................................ 403
31.3 RADIUS Server Summary .............................................................................................................406
31.3.1 Adding a RADIUS Server ...................................................................................................406
Chapter 32
Authentication Method.....................................................................................................................409
32.1 Overview .......................................................................................................................................409
32.1.1 What You Can Do in this Chapter ........................................................................................409
32.1.2 Before You Begin .................................................................................................................409
32.1.3 Example: Selecting a VPN Authentication Method ..............................................................409
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32.2 Authentication Method Objects .....................................................................................................410
32.2.1 Creating an Authentication Method Object .................................................. ... ... ... ... .... ... ... ..410
Chapter 33
Certificates........................................................................................................................................413
33.1 Overview .......................................................................................................................................413
33.1.1 What You Can Do in this Chapter ........................................................................................413
33.1.2 What You Need to Know ....................................... ............. ............. ............. ............ ............413
33.1.3 Verifying a Certificate ...........................................................................................................415
33.2 The My Certificates Screen .................. .................................... ................................ .....................416
33.2.1 The My Certificates Add Screen ..........................................................................................417
33.2.2 The My Certificates Edit Screen ........................................ .......................................... ... .....419
33.2.3 The My Certificates Import Screen .....................................................................................422
33.3 The Trusted Certificates Screen ..................................................................................................423
33.3.1 The Trusted Certificates Edit Screen ..................................................................................424
33.3.2 The Trusted Certificates Import Screen ..............................................................................427
33.4 Certificates Technical Reference ...................................................................................................428
Chapter 34
ISP Accounts.....................................................................................................................................429
34.1 Overview .......................................................................................................................................429
34.1.1 What You Can Do in this Chapter ........................................................................................429
34.2 ISP Account Summary ..................................................................................................................429
34.2.1 ISP Account Edit .................................................................................................................430
Chapter 35
SSL Application................................................................................................................................432
35.1 Overview .......................................................................................................................................432
35.1.1 What You Can Do in this Chapter ........................................................................................432
35.1.2 What You Need to Know ....................................... ............. ............. ............. ............ ............432
35.1.3 Example: Specifying a Web Site for Access ............................................ ............................433
35.2 The SSL Application Screen ....................................................... ... ... ... .... ... ... ... .... ... ... ... ... .......... ..434
35.2.1 Creating/Editing an SSL Application Object ........................................................................435
Chapter 36
DHCPv6..............................................................................................................................................438
36.1 Overview .......................................................................................................................................438
36.1.1 What You Can Do in this Chapter ........................................................................................438
36.2 The DHCPv6 Request Screen .......................................... .......................................... ... ... .... ... .....438
36.2.1 DHCPv6 Request Add/Edit Screen .....................................................................................439
36.3 The DHCPv6 Lease Screen ........... ............................................. ... ... ... .... ... ..................................439
36.3.1 DHCPv6 Lease Add/Edit Screen .........................................................................................440
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Chapter 37
System...............................................................................................................................................443
37.1 Overview .......................................................................................................................................443
37.1.1 What You Can Do in this Chapter ........................................................................................443
37.2 Host Name ....................................................................................................................................444
37.3 USB Storage .................................................................................................................................444
37.4 Date and Time ...............................................................................................................................445
37.4.1 Pre-defined NTP Time Servers List ......................................................... .... ... .....................448
37.4.2 Time Server Synchronization ............................................. ................ ................ ..................448
37.5 Console Port Speed ......................................................................................................................449
37.6 DNS Overview ...............................................................................................................................450
37.6.1 DNS Server Address Assignment .......................................................................................450
37.6.2 Configuring the DNS Screen ...............................................................................................450
37.6.3 Address Record ............................... ...................................................................................452
37.6.4 PTR Record .........................................................................................................................452
37.6.5 Adding an Address/PTR Record .........................................................................................453
37.6.6 Domain Zone Forwarder ......... .......................................... .......................................... ........453
37.6.7 Adding a Domain Zone Forwarder ......................................................................................453
37.6.8 MX Record ..........................................................................................................................454
37.6.9 Adding a MX Record ...........................................................................................................454
37.6.10 Adding a DNS Service Control Rule ................................ ... ... ... .... ... ... ... .... ... ... ... ... .... ... ... ..455
37.7 WWW Overview ............................................................................................................................456
37.7.1 Service Access Limitations ..................................................................................................456
37.7.2 System Timeout ...................................................................................................................456
37.7.3 HTTPS .................................................................................................................................456
37.7.4 Configuring WWW Service Control .....................................................................................457
37.7.5 Service Control Rules ........................... ....................................................... ........................460
37.7.6 Customizing the WWW Login Page ....................................................................................461
37.7.7 HTTPS Example ..................................................................................................................465
37.8 SSH ............................................................................................................................................472
37.8.1 How SSH Works ......................... ... ... .......................................... .... ... ... ... .... ........................473
37.8.2 SSH Implementation on the ZyWALL ..................................................................................474
37.8.3 Requirements for Using SSH ................................... ... .... ... ... ... ... .........................................474
37.8.4 Configuring SSH ..................................................................................................................474
37.8.5 Secure Telnet Using SSH Examples ...................................................................................475
37.9 Telnet ............................................................................................................................................476
37.9.1 Configuring Telnet ................................................................................................................476
37.10 FTP ............................................................................................................................................478
37.10.1 Configuring FTP ................................................................................................................478
37.11 SNMP ...... ... ... .... ... ... .......................................... ... .... .......................................... ........................479
37.11.1 Supported MIBs ........................................... .... ... .......................................... ... ... ... ............480
37.11.2 SNMP Traps .......... ... ... ... .... ... .......................................... ... ... ... .... ... ..................................481
37.11.3 Configuring SNMP ....................................... .... .......................................... ... ... ... ... .... ........481
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37.12 Language Screen ........................................................................................................................483
37.13 IPv6 Screen ..................................... ... ... ... .... ... ... ... .... ... ... ... .... .....................................................483
Chapter 38
Log and Report .................................................................................................................................485
38.1 Overview .......................................................................................................................................485
38.1.1 What You Can Do In this Chapter ........................................................................................485
38.2 Email Daily Report ........................................................................................................................485
38.3 Log Setting Screens .....................................................................................................................487
38.3.1 Log Setting Summary ..........................................................................................................487
38.3.2 Edit System Log Settings ...................................................................................................489
38.3.3 Edit Log on USB Storage Setting ........................ .......................................... ... ... ...............491
38.3.4 Edit Remote Server Log Settings .......................................................................................493
38.3.5 Log Category Settings Screen .............................................................................................495
Chapter 39
File Manager......................................................................................................................................499
39.1 Overview .......................................................................................................................................499
39.1.1 What You Can Do in this Chapter ........................................................................................499
39.1.2 What you Need to Know ......................................................................................................499
39.2 The Configuration File Screen ......................................................................................................501
39.3 The Firmware Package Screen ....................................................................................................505
39.4 The Shell Script Screen ...............................................................................................................507
Chapter 40
Diagnostics ......................................................................................................................................510
40.1 Overview .......................................................................................................................................510
40.1.1 What You Can Do in this Chapter ........................................................................................510
40.2 The Diagnostic Screen ...... ... .......................................... ... ... .... ... ... ... ... .... ... ..................................510
40.2.1 The Diagnostics Files Screen ..............................................................................................511
40.3 The Packet Capture Screen ..........................................................................................................512
40.3.1 The Packet Capture Files Screen ........................................................................................514
40.4 Core Dump Screen .......................................................................................................................515
40.4.1 Core Dump Files Screen .....................................................................................................516
40.5 The System Log Screen ................................................................................................................516
Chapter 41
Packet Flow Explore.........................................................................................................................518
41.1 Overview .......................................................................................................................................518
41.1.1 What You Can Do in this Chapter ........................................................................................518
41.2 The Routing Status Screen ...........................................................................................................518
41.3 The SNAT Status Screen ..............................................................................................................522
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Chapter 42
Reboot ...............................................................................................................................................525
42.1 Overview .......................................................................................................................................525
42.1.1 What You Need To Know ............................................................ .........................................525
42.2 The Reboot Screen .......................................................................................................................525
Chapter 43
Shutdown...........................................................................................................................................526
43.1 Overview .......................................................................................................................................526
43.1.1 What You Need To Know ............................................................ .........................................526
43.2 The Shutdown Screen ................................................................................................................. ..526
Chapter 44
Troubleshooting................................................................................................................................527
44.1 Resetting the ZyWALL ..................................................................................................................535
44.2 Getting More Troubleshooting Help ..............................................................................................536
Appendix A Legal Information..........................................................................................................537
Index ..................................................................................................................................................541
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ZyWALL 110/310/1100 Series User’s Guide16

1.1 Overview

Note: This help covers the fo llowing ZyWALL models and refers to them all as “ZyWALL”.
Features and interface names vary by model. Ke y fe ature d iffe re nces be tw ee n ZyWALL models are as follows. Other features are common to all models although features may vary slightly by model. See the specific product’s datasheet for detailed specifications.
Table 1 Model-Specific Features
CHAPTER 1

Introduction

FEATURE ZYWALL
Rack-mounting 110, 310, 1100
Wall-mounting 110
Port Role 110
Compact Flash Card Slot 110
Here are some ZyWALL application scenarios.
IPv6 Routing
The ZyWALL supports IPv6 Ethernet, PPP, VLAN, and bridge routing. You may also create IPv6 policy routes and IPv6 objects. The ZyWALL can also route IPv6 packets through IPv4 networks using different tunneling methods.
Figure 1 Applications: IPv6 Routing
VPN Connectivity
Set up VPN tunnels with other companies, branch offices, telecommuters, and business travelers to provide secure access to your network. You can also purchase the ZyWALL OTPv2 One-Time Password System for strong two-factor authentication for Web Configurator, Web access, SSL VPN, and ZyXEL IPSec VPN client user logins.
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Chapter 1 Introduction
OTP PIN
SafeWord 2008 Authentication Server
File
Email
Web-based
Server
Server
Application
*****
Web Mail File Share
Web-based Application
https://
Application Server
Non-Web
LAN (192.168.1.X)
Figure 2 Applications: VPN Connectivity
SSL VPN Network Access
SSL VPN lets remote users use their web browsers for a very easy-to-use VPN solution. A user just browses to the ZyWALL’s web address and enters his user name and password to securely connect to the ZyWALL’s network. Here full tunnel mode creates a virtual connection for a remote user and gives him a private IP address in the same subnet as the local network so he can access network resources in the same way as if he were part of the internal network.
Figure 3 SSL VPN With Full Tunnel Mode
User-Aware Access Control
Set up security policies to restrict access to sensitive information and shared resources based on the user who is trying to access it. In the following figure user A can access both the Internet and an internal file server. User B has a lower level of access and can only access the Internet. User C is not even logged in and cannot access either.
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A
B
C
Figure 4 Applications: User-Aware Access Control
Load Balancing
Set up multiple connections to the Internet on the same port, or different ports, including cellular interfaces. In either case, you can balance the traffic loads between them.
Figure 5 Applications: Multiple WAN Interfaces

1.2 Management Overview

You can manage the ZyWALL in the following ways.
Web Configurator
The Web Configur ator allows easy ZyWALL setup and management using an Internet browser. This User’s Guide provides information about the Web Configurator.
Figure 6 Managing the ZyWALL: Web Configurator
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Chapter 1 Introduction
Command-Line Interface (CLI)
The CLI allows you to use text-based commands to configure the ZyWALL. Access it using remote management (for example, SSH or Telnet) or via the physical or Web Configurator console port. See the Command Reference Guide for CLI details. The default settings for the console port are:
Table 2 Console Port Default Settings
SETTING VALUE
Speed 115200 bps Data Bits 8 Parity None Stop Bit 1 Flow Control Off

1.3 Web Configurator

In order to use the Web Configurator, you must:
• Use one of the following web browser versions or later: Internet Explorer 7, Firefo x 3.5, Chr ome
9.0
• Allow pop-up windows (blocked by default in Windows XP Service Pack 2)
• Enable JavaScripts, Java permissions, and cookies
The recommended screen resolution is 1024 x 768 pixels.

1.3.1 Web Configurator Access

1 Make sure your ZyWALL hardware is properly connected. See the Quick Start Guide.
2 In your browser go to http://192.168.1.1. By default, the ZyWALL automatically routes this request
to its HTTPS server, and it is recommended to keep this setting. The Login screen appears.
3 Type the user name (default: “admin”) and password (default: “1234”).
If you have a OTP (One-Time Password) token generate a number and enter it in the One-Time Password field. The number is only good for one login. You must use the token to generate a new number the next time you log in.
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A
C
B
4 Click Login. If you logged in using the default user name and password, the Update Admin Info
screen appears. Otherwise, the dashboard appears.
5 Follow the directions in the Update Admin Info screen. If you change the default password, the
Login screen appears after you click Apply. If you click Ignore, the Installation Setup Wizard
opens if the ZyWALL is using its default configuration; otherwise the dashboard appears.

1.3.2 Web Configurator Screens Overview

The Web Configurator screen is divided into these parts (as illustrated on page 21):
• A - title bar
• B - navigation panel
• C - main window
Title Bar
Figure 7 Title Bar
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Chapter 1 Introduction
The title bar icons in the upper right corner provide the following functions.
Table 3 Title Bar: Web Configurator Icons
LABEL DESCRIPTION
Logout Click this to log out of the Web Configurator. Help Click this to open the help page for the current screen. About Click this to display basic information about the ZyWALL. Site Map Click this to see an overview of links to the Web Configurator screens. Object Reference Click this to check which configuration items reference an object. Console Click this to open a Java-based console window from which you can run command line
CLI Click this to open a popup window that displays the CLI commands sent by the Web
About
Click About to display basic information about the ZyWALL.
Figure 8 About
interface (CLI) commands. You will be prompted to enter your user name and password. See the Command Reference Guide for information about the commands.
Configurator to the ZyWALL.
22
Table 4 About
LABEL DESCRIPTION
Boot Module This shows the version number of the software that handles the booting process of the
ZyWALL. Current Version This shows the firmware version of the ZyWALL. Released Date This shows the date (yyyy-mm-dd) and time (hh:mm:ss) when the firmware is released. OK Click this to close the screen.
Site Map
Click Site MAP to see an overview of links to the Web Configurator screens. Click a screen’ s link to go to that screen.
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Chapter 1 Introduction
Figure 9 Site Map Object Reference
Click Object Reference to open the Object Reference screen. Select the type of object and the individual object and click Refresh to show which configuration settings reference the object.
Figure 10 Object Reference
The fields vary with the type of object. This table describes labels that can appear in this screen.
Table 5 Object References
LABEL DESCRIPTION
Object Name This identifies the object for which the configuration settings t hat use it are disp layed. Clic k the
# This field is a sequential value, and it is not associated with any entry. Service This is the type of setting that references the selected object. Click a service’s name to display
Priority If it is applicable, this field lists the refe rencing configuration item’s position in its list,
Name This field identifies the configuration item that references the object. Description If the referencing configuration item has a description configured, it displays here.
object’s name to display the object’s configuration screen in the main window.
the service’s configuration screen in the main window.
otherwise N/A displays.
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Chapter 1 Introduction
Table 5 Object References (continued)
LABEL DESCRIPTION
Refresh Click this to update the information in this screen. Cancel Click Cancel to close the screen.
Console
Click Console to open a Java-based console window from which you can run CLI commands. You will be prompted to enter your user name and password. See the Command Reference Guide for information about the commands.
Figure 11 Console Window
24
CLI Messages
Click CLI to look at the CLI commands sent by the W eb Configurator. Open the pop-up window and then click some menus in the web configurator to dislay the corresponding commands.
Figure 12 CLI Messages
ZyWALL 110/310/1100 Series User’s Guide

1.3.3 Navigation Panel

Use the navigation panel menu items to open status and configuration screens. Click the arrow in the middle of the right edge of the navigation panel to hide the panel or drag to resize it. The following sections introduce the ZyWALL’s navigation panel menus and their screens.
Figure 13 Navigation Panel
Chapter 1 Introduction
Dashboard
The dashboard displays general device information, system status, system resource usage,, and interface status in widgets that you can re-arr ange to suit your needs. See the W eb Help for details on the dashboard.
Monitor Menu
The monitor menu screens display status and statistics information.
Table 6 Monitor Menu Screens Summary
FOLDER OR LINK TAB FUNCTION
System Status
Port Statistics Displays packet statistics for each physical port. Interface
Status Traffic
Statistics Session
Monitor DDNS Status Displays the status of the ZyWALL’s DDNS domain names. IP/MAC Binding Lists the devices that have received an IP address from ZyWALL interfaces
Login Users Lists the users currently logged into the ZyWALL.
Displays general interface information and packet statistics.
Collect and display traffic statistics.
Displays the status of all current sessions.
using IP/MAC binding.
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Chapter 1 Introduction
Table 6 Monitor Menu Screens Summary (continued)
FOLDER OR LINK TAB FUNCTION
Cellular Status Displays details about the ZyWALL’s 3G connection status. USB Storage Displays details about USB device connected to the ZyWALL.
VPN Monitor
IPSec Displays and manages the active IPSec SAs. SSL Lists users currently logged into the VPN SSL client portal. You can also log
L2TP over IPSec
Log Lists log entries.
Configuration Menu
Use the configuration menu screens to configure the ZyWALL’s features.
Table 7 Configuration Menu Screens Summary
FOLDER OR LINK TAB FUNCTION
Quick Setup Quickly configure WAN interfaces or VPN connections. Network
Interface Port Role Use this screen to set the ZyWALL’s flexible ports as LAN1, WLAN,
Routing Policy Route Create and manage routing policies.
Zone Configure zones used to define various policies. DDNS DDNS Define and manage the ZyWALL’s DDNS domain names. NAT Set up and manage port forwarding rules. HTTP Redirect Set up and manage HTTP redirection rules. ALG Configure SIP, H.323, and FTP pass-through settings. IP/MAC
Binding
DNS Inbound LBDNS Load
Auth. Policy Define rules to force user authentication.
out individual users and delete related session information. Displays details about current L2TP sessions.
or DMZ. Ethernet Manage Ethernet interfaces and virtual Ethernet interfaces. PPP Create and manage PPPoE and PPTP interfaces. Cellular Configure a cellular Internet connection for an installed 3G card. Tunnel Configure tunneling between IPv4 and IPv6 networks. VLAN Create and manage VLAN interfaces and virtual VLAN interfaces. Bridge Create and manage bridges and virtual bridge interfaces. Trunk Create and manage trunks (groups of interfaces) for load
balancing.
Static Route Create and manage IP static routing information. RIP Configure device-level RIP settings. OSPF Configure device-level OSPF settings, including areas and virtual
links.
Summary Configure IP to MAC address bindings for devices connected to
each supported interface. Exempt List Configure ranges of IP addresses to which th e ZyWALL does not
apply IP/MAC binding.
Configure DNS Load Balancing. Balancing
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Table 7 Configuration Menu Screens Summary (continued)
FOLDER OR LINK TAB FUNCTION
Firewall Firewall Create and manage level-3 traffic rules.
Session Control Limit the number of concurrent client NAT/firewall sessions.
VPN
IPSec VPN VPN Connection Configure IPSec tunnels.
VPN Gateway Configure IKE tunnels. Concentrator Combine IPSec VPN con nections into a single secure network Configuration
Provisioning
SSL VPN Access Privilege Configure SSL VPN access rights for users and groups.
Global Setting Configure the ZyWALL’s SSL VPN settings that apply to all
L2TP VPN L2TP VPN Configure L2TP over IPSec tunnels. BWM BWM Enable and configure bandwidth management rules. Device HA General Configure device HA global settings, and see the status of each
Active-Passive Mode
Object
User/Group User Create and manage users.
Group Create and manage groups of users. Setting Manage default settings for all users, general settings for user
Address Address Create and manage host, range, and network (subnet) addresses.
Address Group Create and manage groups of addresses.
Service Service Create and manage TCP and UDP services.
Service Group Create and manage groups of services. Schedule Schedule Create one-time and recurring schedules. AAA Server Active Directory Configure the Active Directory settings.
LDAP Configure the LDAP settings.
RADIUS Configure the RADIUS settings. Auth. Method Authentication
Method Certificate My Cer tificates Create and manage the ZyWALL’s certificates.
Trusted Certificates Import and manage certificates from trusted sources. ISP Account ISP Account Create and manage ISP account information for PPPoE/PPTP
SSL Application Create SSL web application objects. DHCPv6 Request Configure IPv6 DHCP request type and interface information.
Lease Configu r e IPv6 DHCP lease type and interface information.
System
Host Name Configure the system and domain name for the ZyWALL. USB Storage Settings Configure the settings for the connected USB devices. Date/Time Configure the current date, time, and time zone in the ZyWALL.
Set who can retrieve VPN rule settings from the ZyWALL using the ZyWALL IPSec VPN Client.
connections.
interface monitored by device HA. Configure active-passive mode device HA.
sessions, and rules to force user authentication.
Create and manage ways of authenticating users.
interfaces.
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Chapter 1 Introduction
Table 7 Configuration Menu Screens Summary (continued)
FOLDER OR LINK TAB FUNCTION
Console Speed Set the console speed. DNS Configure the DNS server and address records for the ZyWALL. WWW Service Control Configure HTTP, HTTPS, and general authentication.
SSH Configure SSH server and SSH service settings. TELNET Configure telnet server settings for the ZyWALL. FTP Configure FTP server settings. SNMP Configure SNMP communities and services. Language Select the Web Configurator language. IPv6 Enable IPv6 globally on the ZyWALL here.
Log & Report
Email Daily Report
Log Settings Configure the system log, e-mail logs, and remote syslog servers.
Maintenance Menu
Login Page Configure how the login and access user screens look.
Configure where and how to send daily reports and what reports to send.
Use the maintenance menu screens to manage configuration and firmware files, run diagnostics, and reboot or shut down the ZyWALL.
Table 8 Maintenance Menu Screens Summary
FOLDER OR LINK
File Manager
Diagnostics Diagnostic Collect diagnostic information.
Packet Flow Explore
Reboot Restart the ZyWALL. Shutdown Turn off the ZyWALL.
TAB FUNCTION
Configuration File Manage and upload configuration files for the ZyWALL. Firmware Package View the current firmware version and to upload firmware. Shell Script Manage and run shell script files for the ZyWALL.
Packet Capture Capture packets for analysis. Core Dump Connect a USB device to the ZyWALL and save the ZyWALL operating
System Log Connect a USB device to the ZyWALL and archive the ZyWALL system logs
Routing Status Check how the ZyWALL determines where to route a packet. SNAT Status View a clear picture on how the ZyWALL converts a packet’s source IP

1.3.4 Tables and Lists

system kernel to it here.
to it here.
address and check the related settings.
28
Web Configurator tables and lists are flexible with several options for how to display their entries.
Click a column heading to sort the table’s entries according to that column’s criteria.
ZyWALL 110/310/1100 Series User’s Guide
Chapter 1 Introduction
Figure 14 Sorting Table Entries by a Column’s Criteria
Click the down arrow next to a column heading for more options about how to display the entries. The options available vary depending on the type of fields in the column. Here are some examples of what you can do:
• Sort in ascending or descending (reverse) alphabetical order
• Select which columns to display
• Group entries by field
• Show entries in groups
• Filter by mathematical operators (<, >, or =) or searching for text Figure 15 Common Table Column Options
Select a column heading cell’s right border and drag to re-size the column.
Figure 16 Resizing a Table Column
Select a column heading and drag and drop it to change the column order. A green check mark displays next to the column’s title when you drag the column to a valid new location.
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Chapter 1 Introduction
Figure 17 Moving Columns
Use the icons and fields at the bottom of the table to navigate to different pages of entries and control how many entries display at a time.
Figure 18 Navigating Pages of Table Entries
The tables have icons for working with table entries. You can often use the [Shift] or [Ctrl] key to select multiple entries to remove, activate, or deactivate.
Figure 19 Common Table Icons
Here are descriptions for the most common table icons.
Table 9 Common Table Icons
LABEL DESCRIPTION
Add Click this to create a new entry. For features where the entry’s position in the numbered list is
important (features where the ZyWALL applies the table’s entries in order like the firewall for example), you can select an entry and click Add to create a new entry after the selected entry.
Edit Double-click an entry or select it and click Edit to open a screen where you can modify the
Remove To remove an entry, select it and click Remove. The ZyWALL confirms you want to remove it
Activate To turn on an entry, select it and click Activate. Inactivate To turn off an entry, select it and click Inactivate. Connect To connect an entry, select it and click Connect. Disconnect To disconnect an entry, select it and click Disconnect. Object
References Move To change an entry’s position in a numbered list, select it and click Move to display a field to
entry’s settings. In some tables you can just click a table entry and edit it directly in the table. For those types of tables small red triangles display for table entries with changes that you have not yet applied.
before doing so.
Select an entry and click Object References to check which settings use the entry.
type a number for where you want to put that entry and press [ENTER] to move the entry to the number that you typed. For example, if you type 6, the entry you are moving becomes number 6 and the previous entry 6 (if there is one) gets pushed up (or down) one.
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