ZyXEL Communications 100WH User Manual

ZyXEL
TOTAL INTERNET ACCESS SOLUTION
Prestige 100WH
Internet Access Router
User's Manual
Prestige 100WH Internet Access Router
Prestige 100WH
Internet Access Router
Copyright © 1998 by ZyXEL Communications Corporation. The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval
system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of ZyXEL Communications Corporation.
Published by ZyXEL Communications Corporation. All rights reserved.
Disclaimer
ZyXEL does not assume any liability arising out of the application or use of any products, or software described herein. Neither does it convey any license under its patent rights nor the patents rights of others. ZyXEL further reserves the right to make changes in any products described herein without notice. This publication is subject to change without notice.
Trademarks
Trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners.
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Prestige 100WH Internet Access Router
FCC Interference Statement
Federal Communications Commission (FCC) Interference Statement
This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:
l This device may not cause harmful interference. l This device must accept any interference received, including interference that may cause undesired
operations.
This equipment has been tested and found to comply with the limits for a CLASS B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
If this equipment does cause harmful interference to radio/television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and the receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.
Notice 1
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Notice 2
Shielded RS-232 cables are required to be used to ensure compliance with FCC Part 15, and it is the responsibility of the user to provide and use shielded RS-232 cables.
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Prestige 100WH Internet Access Router
Information for Canadian Users
Information for Canadian Users
The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operation, and safety requirements. The Industry Canada does not guarantee that the equipment will operate to a user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company's inside wiring associated with a single line individual service may be extended by means of a certified connector assembly. The customer should be aware that the compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
For their own protection, users should ensure that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
Caution
Users should not attempt to make such connections themselves, but should contact the appropriate electrical inspection authority, or electrician, as appropriate.
Note
This digital apparatus does not exceed the class A limits for radio noise emissions from digital apparatus set out in the radio interference regulations of Industry Canada.
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Prestige 100WH Internet Access Router
ZyXEL Limited Warranty
ZyXEL Limited Warranty
ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two (2) years from the date of purchase. During the warranty period, and upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the defective products or components without charge for either parts or labor, and to whatever extent it shall deem necessary to restore the product or components to proper operating condition. Any replacement will consist of a new or re-manufactured functionally equivalent product of equal value, and will be solely at the discretion of ZyXEL. This warranty shall not apply if the product is modified, misused, tampered with, damaged by an act of God, or subjected to abnormal working conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is in lieu of all other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for indirect or consequential damages of any kind of character to the purchaser.
To obtain the services of this warranty, contact ZyXEL's Service Center; refer to the separate Warranty Card for your Return Material Authorization number (RMA). Products must be returned Postage Prepaid. It is recommended that the unit be insured when shipped. Any returned products without proof of purchase or those with an out-dated warranty will be repaired or replaced (at the discretion of ZyXEL) and the customer will be billed for parts and labor. All repaired or replaced products will be shipped by ZyXEL to the corresponding return address, Postage Paid (USA and territories only). If the customer desires some other return destination beyond the U.S. borders, the customer shall bear the cost of the return shipment. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
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Prestige 100WH Internet Access Router
Customer Support
Customer Support
If you have questions about your ZyXEL product or desire assistance, contact ZyXEL Communications Corporation offices worldwide, in one of the following ways:
North America
ZyXEL Communications Inc.
4920 E. La Palma Avenue Anaheim, CA 92807 USA Telephone: (714) 693-0808 (call between 8:00 AM and 5:00 PM PST) Facsimile: (714) 693-8811 E-mail: - Sales Inquiries: sales@zyxel.com
- Technical Support: support@zyxel.com
Worldwide Support
ZyXEL Communications Corporation
6, Innovation Road II, Science-Based Industrial Park Hsinchu, Taiwan 300, R.O.C. Telephone: 886-3-578-3942 Ext.: 266 (call between 8:00 AM and 5:00 PM [Taiwan time GMT+8:00]) Facsimile: 886-3-578-2439 E-mail: - Sales Inquiries: sales@zyxel.com.tw
- Technical Support: support@zyxel.com.tw
Product Information
For product information, visit our site on the World Wide Web: http://www.zyxel.com.
FTP Information
Information such as ZyXEL software and ROM updates is available for download at these FTP addresses:
North America: ftp.zyxel.com Europe: ftp.zyxel.co.at
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Prestige 100WH Internet Access Router
Table of Contents
Table of Contents
Table of Contents............................................................................................................... vii
List of Figures.....................................................................................................................xi
List of Tables..................................................................................................................... xiii
Preface ............................................................................................................................... xv
Chapter 1
Getting to Know Your Internet Access Router ................................................................1-1
1.1 Prestige 100WH Internet Access Router..........................................................1-1
1.2 Features of Prestige 100WH ............................................................................1-1
1.3 The WAN Port .................................................................................................1-3
1.3.1 Terminology ......................................................................................... 1-3
1.4 Prestige 100WH Front Panel .........................................................................1-34
1.4.1 Front Panel Description......................................................................1-74
1.4.2 Front Panel LEDs...............................................................................1-75
1.4.3 WAN Port Status LEDs ......................................................................1-86
1.5 Prestige 100WH Back Panel ..........................................................................1-36
1.6 Applications for Prestige 100WH......................................................................1-5
1.6.1 Internet Access....................................................................................1-7
1.6.2 Internet Single User Account................................................................1-7
1.6.3 LAN-to-LAN Connection.......................................................................1-8
1.6.4 Remote Access Server.........................................................................1-9
Chapter 2
Hardware Installation & Initial Setup ............................................................................... 2-1
2.1 Unpacking your Internet Access Router ...........................................................2-1
2.2 Additional Installation Requirements ................................................................2-2
2.3 Connect your Internet Access Router ...............................................................2-3
2.3.1 Prestige 100WH Connections...............................................................2-3
2.4 Connecting External Hubs ...............................................................................2-5
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Table of Contents
2.5 Power On Your Prestige ..................................................................................2-5
2.6 Navigating the SMT Interface........................................................................... 2-7
2.6.1 System Management Terminal Interface Summary...............................2-8
2.7 Changing the System Password ......................................................................2-8
2.8 General Setup...............................................................................................2-10
2.9 Prestige 100WH WAN Port Setup..................................................................2-12
2.9.1 WAN Port Setup.................................................................................2-12
2.9.2 Advanced WAN Port Setup ................................................................ 2-14
Chapter 3
Internet Access Application.............................................................................................3-1
3.1 Ethernet Setup ................................................................................................ 3-1
3.2 TCP/IP Ethernet and DHCP Setup...................................................................3-2
3.2.1 IP Address and Subnet Mask...............................................................3-2
3.2.2 RIP Setup ............................................................................................3-3
3.2.3 DHCP Configuration.............................................................................3-3
3.2.4 More on IP Address and Subnet Mask ................................................. 3-4
3.3 Configuring TCP/IP and DHCP........................................................................3-5
3.4 Internet Access Configuration..........................................................................3-7
3.5 Single User Account........................................................................................3-9
3.5.1 Advantages of SUA............................................................................3-10
3.5.2 Configuration for Single User Account................................................3-11
3.6 Configuring Backup ISP Accounts.................................................................. 3-12
3.6.1 Configure a Backup ISP.....................................................................3-13
3.6.2 To Switch ISP..................................................................................... 3-13
3.7 Editing Script Options .................................................................................... 3-14
Chapter 4
Remote Node Configuration.............................................................................................4-1
4.1 Remote Node Setup........................................................................................4-1
4.1.1 Remote Node Profile............................................................................4-1
4.1.2 Editing PPP Options............................................................................. 4-7
4.2 Outgoing Authentication Protocol.....................................................................4-8
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Table of Contents
Chapter 5
Remote Node TCP/IP Configuration ................................................................................ 5-1
5.1 LAN-to-LAN Application...................................................................................5-1
5.1.1 Remote Node Setup............................................................................. 5-2
5.1.2 Static Route Setup...............................................................................5-6
Chapter 6
Dial-in Server Applications...............................................................................................6-1
6.1 Telecommuting ................................................................................................6-1
6.2 LAN-to-LAN Application...................................................................................6-3
6.3 Default Dial-In Setup........................................................................................6-4
6.4 Dial-In Users Setup..........................................................................................6-8
6.5 CLID Authentication .......................................................................................6-10
6.6 Callback ........................................................................................................6-10
Chapter 7
Filter Configuration...........................................................................................................7-1
7.1 Configuring a Filter Set....................................................................................7-3
7.1.1 Filter Rules Summary Menu.................................................................7-4
7.2 Configuring a Filter Rule..................................................................................7-6
7.2.1 TCP/IP Filter Rule................................................................................7-7
7.2.2 Generic Filter Rule.............................................................................7-10
Chapter 8
System Password.............................................................................................................8-1
8.1 Configure the System Password......................................................................8-1
Chapter 9
Telnet Configuration and Capabilities ............................................................................. 9-1
9.1 About Telnet Configuration............................................................................... 9-1
9.2 Single Administrator.........................................................................................9-2
9.2.1 System Timeout................................................................................... 9-2
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Table of Contents
Chapter 10
System Maintenance ...................................................................................................... 10-1
10.1 System Status...............................................................................................10-2
10.2 Terminal Baud Rate.......................................................................................10-5
10.3 Log and Trace ...............................................................................................10-5
10.3.1 View Error Log...................................................................................10-6
10.3.2 Syslog And Accounting ......................................................................10-7
10.4 Diagnostic .....................................................................................................10-9
10.5 Backup Configuration ..................................................................................10-12
10.6 Restore Configuration ..................................................................................10-12
10.7 Firmware Update.........................................................................................10-13
10.7.1 Uploading Firmware.........................................................................10-14
10.7.2 Uploading ROM File.........................................................................10-15
10.8 Command Interpreter Mode.........................................................................10-16
10.9 Call Control .................................................................................................10-16
10.9.1 Blacklist ...........................................................................................10-17
10.9.2 Budget Management........................................................................10-18
Chapter 11
Troubleshooting .............................................................................................................11-1
11.1 Problems Starting Up the Prestige.................................................................11-1
11.2 Problems With the Modem.............................................................................11-2
11.3 Problems with the LAN Interface ....................................................................11-2
11.4 Problems Connecting to a Remote node or ISP.............................................11-3
11.5 Problems with Remote User Dial-in................................................................11-3
Index...................................................................................................................................I-1
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Prestige 100WH Internet Access Router
List of Figures
List of Figures
Figure 1-1. Prestige 100WH Front Panel..............................................................1-84
Figure 1-2. Prestige 100WH Back Panel..............................................................1-86
Figure 1-3. Internet Access Application.................................................................. 1-7
Figure 1-4. LAN-to-LAN Connection Application..................................................... 1-8
Figure 1-5. Telecommuting/Remote Access Application .........................................1-9
Figure 2-1. Connect Prestige 100WH..................................................................... 2-3
Figure 2-2. Power-On Display................................................................................2-5
Figure 2-3. Login Screen ....................................................................................... 2-6
Figure 2-4. SMT Main Menu .................................................................................. 2-8
Figure 2-5. Menu 23.1 - System Password .............................................................2-9
Figure 2-6. Menu 1 - General Setup.....................................................................2-10
Figure 2-7. Menu 2.1 – WAN Port Setup..............................................................2-12
Figure 2-8. Menu 2.1.1 - Advanced WAN Setup...................................................2-14
Figure 3-1. Menu 3 - Ethernet Setup...................................................................... 3-1
Figure 3-2. Menu 3.1 - General Ethernet Setup......................................................3-2
Figure 3-3. Menu 3.2 - TCP/IP and DHCP Ethernet Setup ..................................... 3-5
Figure 3-4. Menu 4 - Internet Access Setup ...........................................................3-7
Figure 3-5. Single User Account Topology..............................................................3-9
Figure 3-6. Menu 4 - Internet Access Setup for Single User Account ....................3-11
Figure 3-7. Menu 4.1 - Remote Node Script.........................................................3-15
Figure 4-1. Menu 11 - Remote Node Setup............................................................4-1
Figure 4-2. Menu 11.1 - Remote Node Profile for Dial-up Line Applications ............4-2
Figure 4-3. Menu 11.2 - Remote Node PPP Options .............................................. 4-7
Figure 5-1. LAN-to-LAN Application with TCP/IP....................................................5-1
Figure 5-2. Menu 11.3-
Figure 5-3. Sample IP Addresses for a LAN-to-LAN Connection with TCPI/IP........5-3
Figure 5-4. Example of Static Routing Topology.....................................................5-6
Remote Node Network Layer Options for TCP/IP Applications
..5-2
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Prestige 100WH Internet Access Router
List of Figures
Figure 5-5. Menu 12 - Static Route Setup ..............................................................5-7
Figure 5-6. Menu 12.1 - Edit IP Static Route..........................................................5-7
Figure 6-1. Example of Remote User: Telecommuter .............................................6-2
Figure 6-2. Example of a LAN-to-LAN Application.................................................. 6-3
Figure 6-3. Menu 13 - Default Dial-in Setup ........................................................... 6-4
Figure 6-4. Menu 14 - Dial-in User Setup...............................................................6-8
Figure 6-5. Menu 14.1 - Edit Dial-in User ...............................................................6-8
Figure 7-1. Outgoing Packet Filtering Process .......................................................7-2
Figure 7-2. Menu 21 - Filter Set Configuration........................................................7-3
Figure 7-3. Menu 21.1 - Filter Rules Summary....................................................... 7-4
Figure 7-4. Menu 21.1.1 - TCP/IP Filter Rule .........................................................7-7
Figure 7-5. Menu 21.1.2 - Generic Filter Rule ......................................................7-10
Figure 9-1. Telnet Configuration on a TCP/IP Network ...........................................9-1
Figure 10-1. Menu 24 - System Maintenance......................................................... 10-1
Figure 10-2. Menu 24.1 - System Maintenance - Status.........................................10-2
Figure 10-3. LAN Packet Which Triggered Last Call...............................................10-4
Figure 10-4. Menu 24.2 - System Maintenance - Change Terminal Baud Rate.......10-5
Figure 10-5. Examples of Error and Information Messages .................................... 10-6
Figure 10-6. Menu 24.3.2 - System Maintenance - Syslog and Accounting.............10-7
Figure 10-7. Menu 24.4 - System Maintenance - Diagnostic...................................10-9
Figure 10-8. Trace Display for a Successful IPCP Connection Via Manual Call....10-11
Figure 10-9. Trace Display of a Failed Authentication...........................................10-11
Figure 10-10. Menu 24.7 - System Maintenance - Upload Firmware ......................10-13
Figure 10-11. Menu 24.7.1 - Example of Uploading RAS Using PCPLUS...............10-14
Figure 10-12. Menu 24.7.2 - System Maintenance - Upload ROM File ...................10-15
Figure 10-15. Menu 24.9 - System Maintenance - Call Control...............................10-16
Figure 10-16. Menu 24.9.2 - Blacklist.....................................................................10-17
Figure 10-17. Menu 24.9.3 - Budget Management................................................. 10-18
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Prestige 100WH Internet Access Router
List of Tables
List of Tables
Table 1-1. LED Functions.....................................................................................1-5
Table 2-1. Item Checklist ..................................................................................... 2-1
Table 2-2. Main Menu Commands ....................................................................... 2-7
Table 2-3. Main Menu Summary ..........................................................................2-8
Table 2-4. General Setup Menu Fields...............................................................2-11
Table 2-5. WAN Port Setup Menu Fields............................................................2-13
Table 2-6. Advanced WAN Setup Fields.............................................................2-15
Table 2-7. Advanced Modem Setup Call Control Parameters .............................2-16
Table 3-1. DHCP Ethernet Setup Menu Fields ..................................................... 3-6
Table 3-2. TCP/IP Ethernet Setup Menu Fields....................................................3-6
Table 3-3. Internet Account Information................................................................3-7
Table 3-4. Internet Access Setup Menu Fields ..................................................... 3-8
Table 3-5. Single User Account Menu Fields...................................................... 3-12
Table 3-6. Internet Setup Script Menu Fields......................................................3-15
Table 4-1. Remote Node Profile Menu Fields for Dial-up Line Applications........... 4-2
Table 4-2. Remote Node PPP Options Menu Fields.............................................4-7
Table 5-1. Remote Node Network Layer Options for a TCP/IP Configuration........5-4
Table 5-2. Edit IP Static Route Menu Fields .........................................................5-8
Table 6-1. Remote Dial-in Users/Remote Nodes Comparison Chart..................... 6-1
Table 6-2. Default Dial-in Setup Fields .................................................................6-5
Table 6-3. Edit Dial-in User Menu Fields ..............................................................6-9
Table 7-1. Abbreviations Used in the Filter Rules Summary Menu........................ 7-4
Table 7-2. Abbreviations Used If Filter Type Is IP.................................................7-5
Table 7-3. Abbreviations Used If Filter Type Is GEN.............................................7-6
Table 7-4. TCP/IP Filter Rule Menu Fields ........................................................... 7-8
Table 7-5. Generic Filter Rule Menu Fields.........................................................7-11
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Prestige 100WH Internet Access Router
List of Tables
Table 10-1. System Maintenance - Status Menu Fields........................................10-3
Table 10-2. System Maintenance Menu Syslog Parameters................................. 10-7
Table 10-3. System Maintenance Menu Diagnostic Test Options ........................10-10
Table 11-1. Troubleshooting the Start-Up of your Prestige ...................................11-1
Table 11-2. Troubleshooting a WAN Port Connection...........................................11-2
Table 11-3. Troubleshooting the LAN Interface ....................................................11-2
Table 11-4. Troubleshooting a Connection to a Remote Node or ISP...................11-3
Table 11-5. Troubleshooting Remote User Dial-in................................................11-3
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Prestige 100WH Internet Access Router
Preface
Preface
About Your Internet Access Router
Congratulations on your purchase of the Prestige 100WH Internet Access Router. The Prestige 100WH is a high-performance Router/Hub that offers a complete solution for
your WAN (Wide Area Network) applications such as Internet access, LAN-to-LAN connections, telecommuting and remote access over a regular telephone line (or PSTN, Public Switched Telephone Network) or ISDN (Integrated Service Digital Network). In addition, the integrated Ethernet 10Base-T hub saves you the cost and clutter of an external hub.
Your Prestige 100WH is easy to install and to configure since you do not need to set any switch. All functions of the Prestige are software configurable via either the SMT (System Management Terminal) Interface or the Java-based Prestige Web Configurator (PWC). This manual concentrates on configuration via the SMT; for detailed information on PWC, please refer to the Prestige Web Configuration User’s Manual.
About This User's Manual
This user's manual covers all aspects of your Prestige 100WH operations and shows you how to get the best out of the multiple advanced features of your Internet Access Router.
This manual consists of eleven chapters designed to guide you through the correct configuration of your Prestige 100WH for various applications.
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Prestige 100WH Internet Access Router
Preface
Structure of this Manual
This manual is divided into five parts:
1. Getting Started (Chapters 1-2), is structured as a step-by-step guide to help you
connect, install and setup your Prestige 100WH to operate on your network.
2. The Internet (Chapter 3), describes how to configure your Prestige 100WH to connect
to the Internet.
3. Setting Up Advanced Applications (Chapters 4-6), describes how to use your
Prestige for more advanced applications such as Telecommuting and LAN-to-LAN.
4. Management & Maintenance (Chapters 7-10), provides information on access
control and logging features for network administrators.
5. Troubleshooting (Chapter 11), provides information about solving common problems.
Regardless of your particular application, it is important that you follow the steps outlined in Chapters 1-2 to correctly connect your Prestige 100WH to your LAN. You can then refer the appropriate chapters of the manual depending on which applications you wish to use.
Orientation Map
The following Orientation Map is designed to guide you through a quick and correct installation of your Prestige. According to your particular application (Internet, Telecommuting, LAN-to-LAN Connection), follow the path outlined in this Orientation Map to refer to the appropriate chapters in this manual. Read the instructions in each chapter carefully for a successful configuration of your Prestige.
xvi
Preface
INSTALLATION
Chapter 2
Chapter 3
Chapter 11
Chapter 10
Chapter 9
Chapter 8
Chapter 7
DIAL-IN
LAN-TO-LAN
12345
Chapter 6
Chapter 4
Chapter 5
Chapter 1
INTERNET ACCESS
ADVANCED APPLICATIONS
Orientation Map
Getting to Know your
Internet Access Router
Hardware
Installation
Internet Access
Application
Prestige 100WH Internet Access Router
APPLICATIONS
MANAGEMENT & MAINTENANCE
Filter Configuration
TROUBLESHOOTING
Dial-in Server
Applications
Troubleshooting
APPLICATIONS
System Password
Telnet Configuration
and Capabilities
Remote Node Configuration
Remote Node
TCP/IP Configuration
System
Maintenance
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Prestige 100WH Internet Access Router
Chapter 1 Getting to Know Your Internet Access Router
Chapter 1
Getting to Know Your Internet Access
Router
This chapter describes the key features and applications of your Prestige 100WH Internet Access Router.
1.1 Prestige 100WH Internet Access Router
Congratulations on the purchase of your ZyXEL Prestige 100WH Internet Access Router. Your Prestige integrates a 4-port hub and one high-speed WAN (Wide Area Network) port into a single package. The Prestige is ideal for everything from Internet browsing to dial-in server to making LAN-to-LAN connections to remote networks.
1.2 Features of Prestige 100WH
Your Prestige is packed with a number of features that give it the flexibility to provide a complete networking solution for almost any user.
l Ease of Installation
Your Prestige is quick and easy to install. Physically, it resembles an external modem except for the fact that it is a router/hub.
l High-Speed WAN Port
The high speed RS232 WAN port allows you to use either a modem or an ISDN TA (Terminal Adapter) for your wide area networking applications.
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Prestige 100WH Internet Access Router
Chapter 1 Getting to Know Your Internet Access Router
l Protocols Supported
u TCP/IP (Transmission Control Protocol/Internet Protocol) network layer protocol. u PPP (Point-to-Point Protocol) link layer protocol. u SUA™ (Single User Account) and NAT (Network Address Translation).
l Integrated 4-Port Ethernet Hub
The built-in 4-port Ethernet 10base-T hub saves you the cost and the clutter of an external hub.
l Dial-On-Demand
The Dial-On-Demand feature allows the Prestige to automatically place a call whenever you use your router to access the Internet.
l Full Network Management
Your Prestige allows menu-driven network management via an RS-232/telnet connection or the Java-based PWC. Your Prestige is also equipped with a Call Detail Record to help analyze and manage your telephone bill.
l PAP and CHAP Security
The Prestige supports PAP (Password Authentication Protocol) and CHAP (Challenge Handshake Authentication Protocol). CHAP is more secure since the password is scrambled prior to transmission. However, PAP is readily available on more platforms.
l DHCP Support
DHCP (Dynamic Host Configuration Protocol) allows you to automatically assign TCP/IP settings to hosts on your network.
l Call Control
Your Prestige provides budget management for outgoing calls and maintains a blacklist for unreachable phone numbers in order to save you the expense of unnecessary charges.
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Prestige 100WH Internet Access Router
Chapter 1 Getting to Know Your Internet Access Router
l Data Compression
Your Prestige incorporates Stac data compression to speed up data transfer. Stac is the de facto standard for compression over PPP links.
l Networking Compatibility
Your Prestige is compatible with remote access products from other manufacturers such as Ascend, Cisco, and 3Com. Furthermore, it supports Microsoft Windows 95 and Windows NT remote access capability.
1.3 The WAN Port
The WAN port is a high-speed, asynchronous RS232 serial port that allows you to connect a modem or an ISDN Terminal Adapter (TA) to the Prestige. For brevity’s sake, we will refer to a modem or a TA categorically as an “external WAN device”, or simply a “WAN device” from now on.
The WAN port supports up to 460.8 kbps (kilobits per second) throughout, which is more than twice as fast as the fastest modem with V.42bis compression.
1.3.1 Terminology
l DCE & DTE
On the two ends of an RS-232 connection, the equipment closest to the telephone line is called the DCE (Data Communications Equipment) and the other the DTE (Data Terminal Equipment). In our case, the modem or the ISDN TA is the DCE, and the Prestige is the DTE.
l PSTN & POTS
Collectively, the voice grade network of the telephone companies is called PSTN (Public Switched Telephone Network), and a regular telephone line is often referred to as a POTS (Plain Old Telephone Service)
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Prestige 100WH Internet Access Router
Chapter 1 Getting to Know Your Internet Access Router
1
2
3
4
143
2
1.4 Prestige 100WH Front Panel
1.4.1 Front Panel Description
: PWR = Power LED
:RUN = Normal Operation (Blinking)
: ETHERNET (COL, 1, 2, 3, 4) = 4-PORT 10Base-T HUB (Collisions on LAN, Active Ethernet Port
#)
: WAN (RDY, TXD, RXD, DTR, RTS, CTS) = WAN Port (Ready, Transmit, Receive, DTE Ready,
Request to Send, Clear to Send)
ETHERNET
Prestige 100WH
Internet Access Router
RUN
1 2 3 4 RDY TXD RXD DTR RTS CTSPWR COL
Figure 1-1. Prestige 100WH Front Panel
1-4
WAN
Prestige 100WH Internet Access Router
Chapter 1 Getting to Know Your Internet Access Router
1.4.2 Front Panel LEDS
The LED indicator lights on the front panel indicate the operational status of your Prestige. The following table describes the LED functions:
Table 1-1. LED Functions
LED Function Indicator
Active Description
Status
PWR Power LED Green On Power is being applied to the Prestige. RUN Running
Status LED
ETHER
-NET
WAN Port
COL Collisions Green On Transmission collisions have occurred
1,2,3,4 Link status
& Activity
RDY Ready Green On The WAN port is ready. CD Carrier
Detect
TXD Transmit Green Blinking Traffic is being transmitted from the
RXD Receive Green Blinking Traffic is being received from the WAN
Green Blinking The Prestige is functioning properly.
on the LAN.
Green
Green On The connection is ready for data
On An active station is connected to the
port.
Blinking The station connected to the port is
transmitting.
transfer.
Prestige.
device.
RTS Request to
Send
CTS Clear to
Send
Green On The Prestige is ready to receive data.
Green On The WAN device is ready to receive
data.
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Prestige 100WH Internet Access Router
Chapter 1 Getting to Know Your Internet Access Router
1
2
3
4
143
2
1.4.3 WAN Port Status LEDs
CD (Carrier Detect) signal is sent by the WAN device to indicate that line negotiation is successful and that it is ready for data transfer.
RTS (Request to Send) and CTS (Clear to Send) are hardware flow control signals. RTS is from the DTE (the Prestige) while CTS is from the DCE (the WAN device).
1.5 Prestige 100WH Back Panel
The following figure helps you identify the rear panel ports of your Prestige 100WH. Refer to this diagram when attempting to make connections.
:POWER = Input power connector to the AC adapter.
: ETHERNET = 4 x RJ-45 ETHERNET 10Base-T ports.
:CONSOLE = DB-9 (female) Console port.
:WAN = DB-25 (male) WAN port.
ETHERNET
POWER
1-6
4 3 2 1
Figure 1-2. Prestige 100WH Back Panel
CONSOLE
WAN
Prestige 100WH Internet Access Router
Chapter 1 Getting to Know Your Internet Access Router
ISP
INTERNET
LAN
1.6 Applications for Prestige 100WH
The Prestige offers complete solutions for your WAN applications such as Internet Access, LAN-to-LAN Connections, telecommuting and remote access.
1.6.1 Internet Access
The Prestige is the ideal high-speed solution for Internet Access. Your Prestige supports the TCP/IP protocol, which is the lingua franca of the Internet. It is also compatible with access servers manufactured by major vendors such as Cisco and Ascend. A typical Internet Access application is shown in Figure 1-3.
Figure 1-3. Internet Access Application
PSTN/ISDN Network
1.6.2 Internet Single User Account
For a small office environment, the Single User Account (SUA) feature allows multiple users on the LAN to access the Internet concurrently for the cost of a single user. The Single User Account address mapping can also be used for LAN to LAN connection.
Modem / ISDN TA
Modem ISDN TA
Ethernet LAN
RS-232
Prestige 100WH
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Prestige 100WH Internet Access Router
Chapter 1 Getting to Know Your Internet Access Router
1.6.3 LAN-to-LAN Connection
Your Prestige can dial to and answer calls from another remote access router. A typical LAN­to-LAN application for your Prestige is to connect the Corporate Office LAN with the Branch Office, as shown in Figure 1-4.
Branch Office LAN
Ethernet LAN
Prestige 100WH
Figure 1-4. LAN-to-LAN Connection Application
Modem / ISDN TA
Modem ISDN TA
Corporate LAN
Ethernet LAN
PSTN/ISDN Network
Prestige Router
1-8
Prestige 100WH Internet Access Router
Chapter 1 Getting to Know Your Internet Access Router
Telecommuter
1.6.4 Remote Access Server
Your Prestige allows remote users to dial-in and gain access to your LAN. This feature enables users that have workstations with remote access capabilities (for example, Windows
95), to dial in using a modem to access the network resources without physically being in the office. Figure 1-5 shows how a remote user can connect to its corporate office via a modem.
Corporate LAN
Remote User
Modem / ISDN TA
Modem ISDN TA
PSTN/ISDN Network
Modem / ISDN TA
Modem ISDN TA
Ethernet LAN
Prestige 100WH
Figure 1-5. Telecommuting/Remote Access Application
Either PAP or CHAP authentication may be used to control the access from remote users to the corporate LAN. You can also use call-back for security and/or accounting purposes.
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Prestige 100WH Internet Access Router
Chapter 2 Hardware Installation & Initial Setup
Chapter 2
Hardware Installation & Initial Setup
2.1 Unpacking your Internet Access Router
Before you proceed further, check all items you received with your Prestige against this list to make sure nothing is missing. The complete package should include:
Table 2-1. Item Checklist
Package Contents Prestige 100WH
Prestige 100WH Internet Access Router
Power Adapter
DB-9 female/DB-9 male RS-232 Cable
DB-25 female/DB-9 male Console Cable Adapter
LAN Straight Cable (white tag)
Warranty Card
Instruction Card
Prestige 100WH Quick Start Guide
Prestige 100WH User's Manual
Prestige Web Configurator CD
Prestige Web Configurator User’s Manual
1 1 1 1 1 1 1 1 1 1 1
2-1
Prestige 100WH Internet Access Router
Chapter 2 Hardware Installation & Initial Setup
2.2 Additional Installation Requirements
In addition to the contents of your package, there are other hardware and software requirements you need before you can install and use your Prestige. These requirements include:
l A computer with Ethernet 10Base-T NIC (Network Interface Card). l A computer equipped with communications software (for example, Hyper Terminal in
Win95) configured to the following parameters:
Ø VT100 terminal emulation. Ø 9600 Baud rate. Ø No parity, 8 Data bits, 1 Stop bit.
After the Prestige has been successfully connected to your network, you can make future changes to the configuration through telnet application.
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