transcribed, stored in a retrieval system, translated into any language, or transmitted in
any form or by any means, electronic, mechanical, magnetic, optical, chemical,
photocopying, manual, or otherwise, without the prior written permission of ZyXEL
Communications Corporation.
Published by ZyXEL Communications Corporation. All rights reserved.
Disclaimer
ZyXEL does not assume any liability arising out of the application or use of any products,
or software described herein. Neither does it convey any license under its patent rights
nor the patent rights of others. ZyXEL further reserves the right to make changes in any
products described herein without notice. This publication is subject to change without
notice.
Trademarks
Trademarks mentioned in this publication are used for identification purposes only and
may be properties of their respective owners.
ii
Prestige 100 and 100IH ISDN Router and Router/Hub
The declarations of CE marking:
The Prestige 100 and 100IH has been approved for connection to the Public Switched
Telecommunication Network using interfaces compatible with ITU-TSS recommendation I.420 (Basic
Rate ISDN user access). The Prestige 100 and 100IH comply with the following directives:
1. The Council Directive 89/336/EEC of 3 May 1992 on the approximation of the laws of the
member states relation to Electro Magnetic Compatibility. (EMC Directive).
2. Council Directive 91/263/EEC of 29 April 1991 on the approximation of the laws of the Member
States concerning telecommunication terminal equipment. (The Telecom Terminal Equipment
Directive).
3. 93/68/EEC of 22 July 1993 amending the Directives 89/336/EEC, 91/263 /EEC and 92/31/EEC.
(Marking Directive).
4. The Council Directive 92/31/EEC of 28 April 1992 amending directive on the approximation of
the laws of the member states relating to Electro Magnetic Compatibility
ECC Interference Statementiii
Prestige 100 and 100IH ISDN Router and Router/Hub
ZyXEL Limited Warranty
ZyXEL warrants to the original end user (purchaser) that this product is free from any
defects in materials or workmanship for a period of up to two (2) years from the date of
purchase. During the warranty period, and upon proof of purchase, should the product
have indications of failure due to faulty workmanship and/or materials, ZyXEL will, at its
discretion, repair or replace the defective products or components without charge for
either parts or labor, and to whatever extent it shall deem necessary to restore the
product or components to proper operating condition. Any replacement will consist of a
new or re-manufactured functionally equivalent product of equal value, and will be solely
at the discretion of ZyXEL. This warranty shall not apply if the product is modified,
misused, tampered with, damaged by an act of God, or subjected to abnormal working
conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the
purchaser. This warranty is in lieu of all other warranties, express or implied, including
any implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL
shall in no event be held liable for indirect or consequential damages of any kind of
character to the purchaser.
To obtain the services of this warranty, contact ZyXEL's Service Center; refer to the
separate Warranty Card for your Return Material Authorization number (RMA). Products
must be returned Postage Prepaid. It is recommended that the unit be insured when
shipped. Any returned products without proof of purchase or those with an out-dated
warranty will be repaired or replaced (at the discretion of ZyXEL) and the customer will
be billed for parts and labor. All repaired or replaced products will be shipped by ZyXEL
to the corresponding return address, Postage Paid (USA and territories only). If the
customer desires some other return destination beyond the U.S. borders, the customer
shall bear the cost of the return shipment. This warranty gives you specific legal rights,
and you may also have other rights that vary from state to state.
iv
Prestige 100 and 100IH ISDN Router and Router/Hub
Customer Support
If you have questions about your ZyXEL product or desire assistance, contact ZyXEL
Communications Corporation offices worldwide, in one of the following ways:
Method
E-Mail-Tech
Support
E-Mail-Sales
Web Site
Phone (8:00 AM
to 5:00 PM local
time)
Fax
FTP - Software
and ROM upgrades
Regular Mail
AmericaScandinaviaRest of the World
support@zyxel.comsupport@zyxel.dk
Table 8-1 Abbreviations Used in the Filter Rules Summary Menu........................................................... 8-4
Table 8-2 Abbreviations Used in the Filter Rules Summary Menu (continued).........................................8-5
Table 8-3 Abbreviations Used If Filter Type Is IP.................................................................................... 8-5
Table 8-4 Abbreviations Used If Filter Type Is GEN ..............................................................................8-6
Table 8-5 TCP/IP Filter Rule Menu Fields ..............................................................................................8-9
Table 8-6 Generic Filter Rule Menu Fields............................................................................................ 8-12
Table 10-1 System Maintenance - Status Menu Fields...........................................................................10-3
Table 10-2 Fields in System Maintenance ............................................................................................. 10-6
Table 10-3 System Maintenance Menu Syslog Parameters.....................................................................10-9
Table 10-4 System Maintenance Menu Diagnostic ..............................................................................10-12
Table 10-5 Call Control Parameters Fields.......................................................................................... 10-18
Table 10-6 Call History Fields ............................................................................................................10-20
Table 11-1 Troubleshooting the Start-Up of your Prestige......................................................................11-1
Table 11-2 Troubleshooting the ISDN Line...........................................................................................11-2
Table 11-3 Troubleshooting the LAN Interface......................................................................................11-3
Table 11-4 Troubleshooting a Connection to a Remote Node or ISP ......................................................11-3
Table 11-5 Troubleshooting for Remote Users to Dial-in.......................................................................11-3
List of Figures/Tablesxv
Prestige 100 and 100IH ISDN Router and Router/Hub
Preface
About Your Prestige
Congratulations on your purchase of the Prestige ISDN Router.
The Prestige 100 and 100IH are high-performance routers that offer complete solutions for your
WAN (Wide Area Network) applications such as Internet access, LAN-to-LAN connections,
telecommuting and remote access over ISDN (Integrated Service Digital Network).
The Prestige 100 and 100IH are identical except that the 100IH has a built-in 4-port Ethernet hub.
We will refer to both models as the Prestige from now on and to individual models by their full
name (Prestige 100 or Prestige 100IH).
You do not need to set any switches to configure the Prestige. The user-friendly Prestige Web
Configurator (PWC) is a JAVA based utility that allows you to manage the Prestige via a
Worldwide Web browser. You can also manage the Prestige via the SMT (System Management
Terminal), a menu-driven interface that you can access from either a terminal emulator or telnet.
Setup Information
ISDN Line
1. Contact your local telephone company’s ISDN Ordering Center to find out what type of ISDN
service is available and the switch type.
2. When the telephone company installs your ISDN line, please be sure to obtain and write down the
following information for future use:
• ISDN switch type
• ISDN telephone number(s)
• ISDN Service Profile Identifiers (SPID) number(s) (only for North America).
Supplemental services such as Call Forwarding are supported by the Prestige but must be
subscribed to separately from the telephone company.
Ethernet Setup Information
IP Address - The IP Address is the unique 32-bit number assigned to your Prestige. This address
is written in dotted decimal notation (four 8-bit numbers, between 0 and 255, separated by
periods), e.g., 192.168.1.1.
xviPreface
Prestige 100 and 100IH ISDN Router and Router/Hub
Getting Started (Chapters 1-2)
The Internet (Chapter 3)
Advanced Applications (Chapters 4-7)
advanced applications.
Management & Maintenance (Chapters 8-10)
Troubleshooting (Chapter 11)
Please note that every machine on a network must have a unique IP address - do not assign an
arbitrary address to any machine. If you are not sure as to which IP address to assign to the
Prestige, contact your Internet Service Provider (ISP) or refer to Chapter 3 of this guide for more
details.
IP Subnet Mask - An IP address consists of two parts, the network ID and the host ID. The IP
Subnet Mask is used to specify the network ID portion of the address, expressed in dotted decimal
notation. The Prestige automatically calculates this mask based on the IP address that you assign.
Unless you have a special need for subnetting, use the default mask as calculated by the Prestige.
Structure of this Manual
This helps you connect, install and setup your Prestige
to operate on your network.
This shows how to configure your Prestige for Internet
This shows how to use your Prestige for more
This provides information on management and
maintenance facilities.
This provides information about solving common
problems.
Prefacexvii
Prestige 100 and 100IH ISDN Router and Router/Hub
Chapter 1
Getting to Know Your ISDN Router
1.1 Features of the Prestige
ISDN Basic Rate Interface (BRI) Support
The Prestige supports a single BRI. A BRI offers two 64 Kbps channels, which can be used
independently for two destinations or be bundled to speed up data transfer.
Extensive Analog Phone Support
The Prestige is equipped with two standard phone jacks for you to connect analog devices such as
telephones and FAX machines. It also supports supplementary services such as call waiting and
3-way calling.
Single User Account (SUA)
The SUA™ (Single User Account) feature allows multiple users to share a single IP address
(either dynamic or static) assigned by your Internet Service Provider (ISP).
Incoming Call Support
In addition to making outgoing calls, the Prestige allows you to configure it as a remote access
server for telecommuting employees.
TCP/IP and PPP Support
♦ TCP/IP (Transmission Control Protocol/Internet Protocol) network layer protocol.
♦ PPP/MP (Point-to-Point Protocol/Multilink Protocol) link layer protocol.
Integrated 4-Port Ethernet Hub (P100IH only)
The Prestige 100IH is equipped with a built-in 4-port Ethernet 10Base-T hub. The built-in hub
eliminates the need to purchase a separate hub when building a one to four-port network. For a
larger number of workstations, additional hubs can be daisy-chained to the Prestige.
Getting to know your Prestige1-1
Prestige 100 and 100IH ISDN Router and Router/Hub
AUI Interface (P100 only)
The Prestige 100 has an additional AUI (Attachment Unit Interface) or 10 Base-5 port in addition
to a 10 Base-T port. The AUI allows you to connect the Prestige to a thicknet cable. If you have
thinnet cable (10 Base-2) you need an external transceiver to connect the Prestige to the cable.
Dial-On-Demand
The Dial-On-Demand feature allows the Prestige to automatically place a call to a remote
gateway based on the triggering packet’s destination without user intervention.
PPP Multilink
The Prestige can bundle multiple links in a single connection using PPP Multilink Protocol (MP).
The number of links can be either statically configured or dynamically managed based on traffic
demand.
Bandwidth-On-Demand
The Prestige dynamically allocates bandwidth by dialing and dropping connections according to
traffic demand.
Full Network Management
♦ Accessing SMT (System Management Terminal) through telnet connection.
♦ Web-based PWC (Prestige Web Configurator).
Logging and Tracing
♦ CDR (Call Detail Record) to help to analyze and manage the telephone bill.
♦ Built-in message logging and packet tracing.
♦ Unix syslog facility support.
PAP and CHAP Security
The Prestige supports PAP (Password Authentication Protocol) and CHAP (Challenge Handshake
Authentication Protocol). CHAP is more secure than PAP; however, PAP is readily available on
more platforms.
DHCP Support
DHCP (Dynamic Host Configuration Protocol) allows the workstations on your LAN to obtain
the configuration from the Prestige.
1-2Getting to know your Prestige
Prestige 100 and 100IH ISDN Router and Router/Hub
Call Control
Your Prestige provides budget management for outgoing calls and maintains a blacklist for
unreachable phone numbers in order to save you the expense of unnecessary charges.
Data Compression
Your Prestige incorporates Stac data compression to speed up data transfer. Stac is the de facto
standard of data compression over PPP links.
Networking Compatibility
Your Prestige is compatible with remote access products from other manufacturers such as
Ascend, Cisco, and 3Com. Furthermore, it supports Microsoft Windows 95 and Windows NT
remote access capability.
Prestige Web Configurator
The Prestige Web Configurator is a JAVA based utility designed to allow users to access the
Prestige’s management settings via a Worldwide Web browser.
Backup and Restore Configuration File via LAN or WAN
The PCT (Prestige Configuration Transfer), a stand-alone Java-based utility, allows backup and
restoration of the configuration file via LAN or WAN.
Upgrade P100IH Firmware via LAN
The PCT allows upgrading of the Prestige 100IH firmware over the local LAN.
Supplementary Voice Features
The Prestige supports the following Supplementary Voice Features on both of its analog, or POTS
(Plain Old Telephone Service), phone ports:
♦ Call Waiting
♦ Three Way Calling (conference)
♦ Call Transfer
♦ Call Forwarding
Getting to know your Prestige1-3
Prestige 100 and 100IH ISDN Router and Router/Hub
1.2 Applications for Prestige 100 and 100IH
1.2.1 Internet Access
The Prestige is the ideal high-speed Internet access solution. Your Prestige supports the TCP/IP
protocol, which the Internet uses exclusively. It is also compatible with access servers
manufactured by major vendors such as Cisco and Ascend. A typical Internet Access application
is shown below.
Figure 1-1 Internet Access Application
Internet Single User Account
For a SOHO (small office/Home Office) environment, your Prestige offers the Single User
Account (SUA) feature that allows multiple users on the LAN (Local Area Network) to access the
Internet concurrently for the cost of a single user. Single User Account address mapping can also
be used for other LAN to LAN connections.
1.2.2 LAN-to-LAN Connection
You can use the Prestige to connect two geographically dispersed networks over the ISDN line.
A typical LAN-to-LAN application for your Prestige is shown below.
1-4Getting to know your Prestige
Prestige 100 and 100IH ISDN Router and Router/Hub
Figure 1-2 LAN-to-LAN Connection Application
1.2.3 Remote Access Server
Your Prestige allows remote users to dial-in and gain access to your LAN. This feature enables
users that have workstations with remote access capabilities, e.g., Windows 95, to dial in to
access the network resources without physically being in the office. Either PAP (Password
Authentication Protocol) or CHAP (Challenge Handshake Authentication Protocol) authentication
can be used to control the access from the remote users. You can also use callback for security
and/or accounting purposes.
Getting to know your Prestige1-5
Prestige 100 and 100IH ISDN Router and Router/Hub
Figure 1-3 Telecommuting/Remote Access Server Application
1-6Getting to know your Prestige
Prestige 100 and 100IH ISDN Router and Router/Hub
Chapter 2
Hardware Installation & Initial Setup
2.1.1 Front Panel LEDS OF P100
The LED indicators on the front panel indicate the operational status of the Prestige 100. The
following table describes the LED functions:
ISDNETHERNETPHONE
PWR
ISDN Router
PWRThe PWR (power) LED is on when power is applied to the Prestige.
TSTLNK B1 B2 LNK TX RX COL 1 2
Figure 2-1 Front Panel Of P100
Table 2-1 LED functions
TST
A blinking TST (test) LED indicates the Prestige is functioning properly. A
steady or an off TST indicates malfunction.
ISDN: LNKThe LNK (Link) LED is on when the Prestige is connected to an ISDN
switch and the line has been successfully initialized.
ISDN: B1/B2The B1/B2 LED is on when the corresponding B channel is in use.
ETHERNET
LNK
TX/RX
The LED is on when the Prestige 100 is connected successfully to Ethernet.
The TX (Transmit)/RX (Receive) LED blinks when data is sent/received
respectively, through the Ethernet port.
COL
The LED is on when a collision is detected.
PHONE: 1/2The LED is on when the device on the corresponding phone port is in use.
Hardware Installation and Setup2-1
Prestige 100 and 100IH ISDN Router and Router/Hub
2.1.2 Front Panel LEDs OF P100IH
The LED indicators on the front panel indicate the operational status of the Prestige 100IH. The
following table describes the LED functions:
ISDNLANPHONE
ISDN Hub Router
PWR
LNKB1B212
TST
Figure 2-2 Front Panel Of P100IH
Table 2-2 LED functions
PWRThe PWR (power) LED is on when power is applied to the Prestige.
3
412
TST
A blinking TST (test) LED indicates the Prestige is functioning properly. A
steady or an off TST indicates malfunction.
ISDN: LNKThe LNK (Link) LED is on when the Prestige is connected to an ISDN
switch and the line has been successfully initialized.
ISDN: B1/B2The B1/B2 LED is on when the corresponding B channel is in use.
LAN: 1 to 4
A steady LED indicates an active station is connected to the corresponding
port. The LED blinks when the connected station is transmitting.
PHONE: 1/2The LED is on when the device on the corresponding phone port is in use.
2-2Hardware Installation and Setup
Prestige 100 and 100IH ISDN Router and Router/Hub
2.2 Prestige 100IH Rear Panel and Connections
The figure below shows the rear panel of your Prestige 100IH and the connection diagram.
Figure 2-3 Prestige 100IH Rear Panel and Connections
The next figure shows the rear panel of your Prestige 100 and the connection diagram.
Hardware Installation and Setup2-3
Prestige 100 and 100IH ISDN Router and Router/Hub
Figure 2-4 Prestige 100 Rear Panel and Connections
This section outlines how to connect your Prestige 100 and 100IH to the LAN and to the ISDN
network.
2-4Hardware Installation and Setup
Prestige 100 and 100IH ISDN Router and Router/Hub
Step 1. Connecting the ISDN Line
Connect the Prestige to the ISDN network using the included ISDN (black) cable. Plug one end
of the cable into the port labeled ISDN BRI and the other to the ISDN wall jack.
Step 2. Connecting a Workstation to the Prestige
UTP Interface
Ethernet 10Base-T networks use Unshielded Twisted Pair (UTP) cable with RJ-45 connectors that
look like a bigger telephone plug with 8 pins. Connect a workstation to the built-in hub on the
Prestige 100IH to create an Ethernet network. Connect one end of a straight through Ethernet
cable (white tag) to the NIC on the workstation and the other end to one of the built-in 4 Ethernet
ports on the Prestige 100IH (Figure 2-3). Use the crossover cable (red tag) to connect your
Prestige 100 to a computer directly or use straight through Ethernet cable (white tag) to connect to
an external hub (as shown in Figure 2-4) and then connect one end of a straight through Ethernet
cable (white tag) from the hub to the NIC on the workstation.
AUI (P100 only)
The AUI (Attachment Unit Interface), or 10 Base-5, port allows you to connect the Prestige 100
to a thicknet cable. If you have thinnet cable (10 Base-2) you need an external transceiver to
connect the Prestige 100 to the cable. Connect one end of a straight through Ethernet cable to the
NIC on the workstation and the other end to one of the AUI ports.
Connecting a Telephone/Fax to the Prestige
If you wish, you can connect regular telephones, fax machines or other analog devices to the
Prestige. To connect an analog device, plug the end of the telephone cord from the device to
either port PHONE1 or PHONE2 on the rear panel of the Prestige.
Step 3. Connecting the Power Adapter to your Prestige
Connect the power adapter to the port labeled POWER on the rear panel of your Prestige.
Step 4. Connecting the Console Port
For the initial configuration of your Prestige, you need to use terminal emulator software on a
workstation and connect it to the Prestige through the console port. Connect the 9-pin (smaller)
end of the console cable to the console port of the Prestige and the 25-pin (bigger) end to a serial
port (COM1, COM2 or other COM port) of your workstation. You can use an extension RS-232
cable if the enclosed one is too short.
Hardware Installation and Setup2-5
Prestige 100 and 100IH ISDN Router and Router/Hub
After the initial setup, you can modify the configuration remotely through telnet connections. See
Chapter 9 - Telnet Configuration and Capabilities for detailed instructions on using telnet to
configure your Prestige.
2.3 Additional Installation Requirements
In addition to the contents of your package, there are other hardware and software requirements
you need before you can install and use your Prestige. These requirements include:
1. A computer with Ethernet 10Base-T NIC (Network Interface Card).
2. A computer equipped with communications software configured to the following parameters:
♦ VT100 terminal emulation.
♦ 9600 bps (bits per second).
♦ No parity, 8 Data bits, 1 Stop bit.
After the Prestige is properly set up, you can make future changes to the configuration through
telnet connections.
2-6Hardware Installation and Setup
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