The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a
retrieval system, translated into any language, or transmitted in any form or by any means, electronic,
mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written
permission of ZyXEL Communications Corporation.
Published by ZyXEL Communications Corporation. All rights reserved.
Disclaimer
ZyXEL does not assume any liability arising out of the application or use of any products, or software
described herein. Neither does it convey any license under its patent rights nor the patent rights of others.
ZyXEL further reserves the right to make changes in any products described herein without notice. This
publication is subject to change without notice.
Trademarks
Trademarks mentioned in this publication are used for identification purposes only and may be properties of
their respective owners.
The declarations of CE marking:
The Prestige 100 and 100IH has been approved for connection to the Public Switched Telecommunication
Network using interfaces compatible with ITU-TSS recommendation I.420 (Basic Rate ISDN user access).
The Prestige 100 and 100IH comply with the following directives:
The Council Directive 89/336/EEC of 3 May 1992 on the approximation of the laws of the member states
relation to Electro Magnetic Compatibility. (EMC Directive).
Council Directive 91/263/EEC of 29 April 1991 on the approximation of the laws of the Member States
concerning telecommunication terminal equipment. (The Telecom Terminal Equipment Directive).
93/68/EEC of 22 July 1993 amending the Directives 89/336/EEC, 91/263 /EEC and 92/31/EEC. (Marking
Directive).
The Council Directive 92/31/EEC of 28 April 1992 amending directive on the approximation of the laws of
the member states relating to Electro Magnetic Compatibility.
ZyXEL Limited Warranty
ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials
or workmanship for a period of up to two (2) years from the date of purchase. During the warranty period,
and upon proof of purchase, should the product have indications of failure due to faulty workmanship
and/or materials, ZyXEL will, at its discretion, repair or replace the defective products or components
without charge for either parts or labor, and to whatever extent it shall deem necessary to restore the
product or components to proper operating condition. Any replacement will consist of a new or re-
Declarationsi
P100IH ISDN Router
manufactured functionally equivalent product of equal value, and will be solely at the discretion of ZyXEL.
This warranty shall not apply if the product is modified, misused, tampered with, damaged by an act of
God, or subjected to abnormal working conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This
warranty is in lieu of all other warranties, express or implied, including any implied warranty of
merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for indirect
or consequential damages of any kind of character to the purchaser.
To obtain the services of this warranty, contact ZyXEL's Service Center; refer to the separate Warranty
Card for your Return Material Authorization number (RMA). Products must be returned Postage Prepaid. It
is recommended that the unit be insured when shipped. Any returned products without proof of purchase or
those with an out-dated warranty will be repaired or replaced (at the discretion of ZyXEL) and the customer
will be billed for parts and labor. All repaired or replaced products will be shipped by ZyXEL to the
corresponding return address, Postage Paid (USA and territories only). If the customer desires some other
return destination beyond the U.S. borders, the customer shall bear the cost of the return shipment. This
warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
iiDeclarations
P100IH ISDN Router
Customer Support
If you have questions about your ZyXEL product(s) or desire assistance, please contact ZyXEL
Communications Corporation offices worldwide, in any one of the following ways. Our ftp sites are also
available for software and ROM upgrades.
Customer Support.......................................................................................................................................... iii
Table of Contents.............................................................................................................................................v
List of Figures.............................................................................................................................................. viii
List of Tables.................................................................................................................................................xii
Chapter 3: Internet Access........................................................................................................................... 3-1
Acronyms and Abbreviations ......................................................................................................................... A
Index............................................................................................................................................................... C
Table Of Contentsvii
P100IH ISDN Router
List of Figures
Figure 1-1 Internet Access Application........................................................................................................1-4
Figure 12-3 Schedule Set Setup................................................................................................................. 12-2
Figure 12-4Applying Schedule Set(s) to A Remote Node.................................................................... 12-4
List Of Figuresxi
P100IH ISDN Router
List of Tables
Table 2-1 LED functions.............................................................................................................................. 2-1
Table 2-2 Main Menu Commands................................................................................................................2-5
Table 2-3 Main Menu Summary ..................................................................................................................2-6
Table 2-4 General Setup Menu Fields..........................................................................................................2-9
Table 2-5 Menu 2 – ISDN Setup................................................................................................................2-11
Table 3-1 DHCP Ethernet Setup Menu Fields .............................................................................................3-5
Table 3-2 TCP/IP Ethernet Setup Menu Fields............................................................................................3-6
Table 3-3 Internet Account Information.......................................................................................................3-7
Table 3-4 Internet Access Setup Menu Fields..............................................................................................3-8
Table 4-2 Applying NAT in Menus 4 & 11.3 ..............................................................................................4-6
Table 4-3 SUA Address Mapping Rules......................................................................................................4-9
Table 4-4 Menu 15.1.1 ...............................................................................................................................4-10
Table 4-5 Menu 15.1.1.1 – configuring an individual rule.........................................................................4-12
Table 4-6 Services & Port numbers...........................................................................................................4-15
Table 5-1 Remote Node Profile Menu Fields...............................................................................................5-3
Table 5-2 BTR v MTR for BOD..................................................................................................................5-6
Table 5-3 Remote Node PPP Options Menu Fields .....................................................................................5-8
Table 6-1 TCP/IP related fields in Remote Node Profile.............................................................................6-3
Table 9-1 Abbreviations Used in the Filter Rules Summary Menu............................................................. 9-5
Table 9-2 Abbreviations Used If Filter Type Is IP ...................................................................................... 9-6
Table 9-3 Abbreviations Used If Filter Type Is GEN................................................................................. 9-7
Table 9-4 TCP/IP Filter Rule Menu Fields.................................................................................................. 9-9
Table 9-5 Generic Filter Rule Menu Fields ............................................................................................... 9-14
Table 11-1 System Maintenance - Status Menu Fields.............................................................................. 11-2
Table 11-2 Fields in System Maintenance................................................................................................. 11-5
Table 11-3 System Maintenance Menu Syslog Parameters....................................................................... 11-8
Table 11-4 System Maintenance Menu Diagnostic ................................................................................. 11-10
Table 11-5 Call Control Parameters Fields.............................................................................................. 11-20
Table 11-6 Call History Fields................................................................................................................. 11-23
Table 11-7 Time and Date Setting Fields........................................................................................... 11-25
Table 12-1 Schedule Set Setup Fields ....................................................................................................... 12-3
Table 13-1 Troubleshooting the Start-Up of your Prestige........................................................................ 13-1
Table 13-2 Troubleshooting the ISDN Line .............................................................................................. 13-2
Table 13-3 Troubleshooting the LAN Interface ........................................................................................ 13-3
Table 13-4 Troubleshooting a Connection to a Remote Node or ISP........................................................ 13-3
Table 13-5 Troubleshooting for Remote Users to Dial-in......................................................................... 13-3
List Of Tablesxiii
P100IH ISDN Router
Preface
About Your Prestige
Congratulations on your purchase of the Prestige ISDN Router. Don’t forget to register your Prestige (fast,
easy online registration at www.zyxel.com) for free future product updates and information.
The Prestige 100IH is a high-performance routers that offer complete solutions for your WAN (Wide Area
Network) applications such as Internet access, LAN-to-LAN connections, telecommuting and remote
access over ISDN (Integrated Service Digital Network).
You do not need to set any switches to configure the Prestige. The user-friendly Prestige Web Configurator
(PWC) is a JAVA based utility that allows you to manage the Prestige via a Worldwide Web browser. You
can also manage the Prestige via the SMT (System Management Terminal), a menu-driven interface that
you can access from either a terminal emulator or telnet.
Setup Information
ISDN Line
1. Contact your local telephone company’s ISDN Ordering Center to find out what type of ISDN service
is available and the switch type.
2. When the telephone company installs your ISDN line, please be sure to obtain and write down the
following information for future use:
a. ISDN switch type
b. ISDN telephone number(s)
Supplemental services such as Call Forwarding are supported by the Prestige but must be subscribed to
separately from the telephone company.
Ethernet Setup Information
IP Address -
in dotted decimal notation (four 8-bit numbers, between 0 and 255, separated by periods), e.g., 192.168.1.1.
Please note that every machine on a network must have a unique IP address - do not assign an arbitrary
address to any machine. If you are not sure as to which IP address to assign to the Prestige, contact your
Internet Service Provider (ISP) or refer to Chapter 3 of this guide for more details.
IP Subnet Mask -
Mask is used to specify the network ID portion of the address, expressed in dotted decimal notation. The
Prestige automatically calculates this mask based on the IP address that you assign. Unless you have a
special need for subnetting, use the default mask as calculated by the Prestige.
Prefacexv
The IP Address is the unique 32-bit number assigned to your Prestige. This address is written
An IP address consists of two parts, the network ID and the host ID. The IP Subnet
Structure of this Manual
pp
Getting Started (Chapters 1-2)
This helps you connect, install and setup your Prestige
to operate on your network
.
The Internet (Chapter 3)
This shows how to configure your Prestige for Internet
Advanced Applications (Chapters 4-8)
This shows how to use your Prestige for more
advanced a
lications.
Management & Maintenance (Chapters 9-12)
This provides information on management and
maintenance facilities.
P100IH ISDN Router
Troubleshooting (Chapter 13)
This provides information about solving common
problems.
xviStructure Of The Manual
P100IH ISDN Router
Chapter 1:
Getting to Know Your ISDN Router
1.1 Features of the Prestige
Time and Date Setting
This all new feature allows the Prestige to connect to a time server to synchronize its system clock when it
is booting.
Call Scheduling
The call scheduling feature allows the Prestige to manage a remote node and dictate when a remote node
should be called and for how long
NAT(Network Address Translation)
ZyXEL’s SUA (Single User Account) has now been replaced by the all new NAT support. NAT (Network
Address Translation - NAT, RFC 1631) is the translation of an Internet Protocol address used within one
network to a different IP address known within another network. NAT supports five types of IP/port
mapping. They are:
1. One to One: In One-to-One mode, the Prestige maps one local IP address to one global IP address.
2. Many to One: In Many-to-One mode, the Prestige maps multiple local IP addresses to one global
IP address. This is equivalent to SUA (i.e., PAT, port address translation), ZyXEL’s Single User
Account feature that previous ZyXEL routers supported (the SUA Only option in today’s routers).
3. Many to Many Overload: In Many-to-Many Overload mode, the Prestige maps the multiple local
IP addresses to shared global IP addresses.
4. Many to Many No Overload: In Many-to-Many No Overload mode, the Prestige maps the each
local IP addresses to unique global IP addresses.
5. Server: This type allows us to specify multiple inside servers of different types behind the NAT.
ZyXEL is also proud to announce that NetMeeting is supported for both incoming and outgoing calls. For
outgoing calls, there is no special configuration needed but for incoming calls, set the NetMeeting server to
ports 1503 and 1720.
ISDN Basic Rate Interface (BRI) Support
The Prestige supports a single BRI. A BRI offers two 64 Kbps channels, which can be used independently
for two destinations or be bundled to speed up data transfer.
Getting To Know Your Prestige1-1
P100IH ISDN Router
Extensive Analog Phone Support
The Prestige is equipped with two standard phone jacks for you to connect analog devices such as
telephones and FAX machines. It also supports supplementary services such as call waiting and 3-way
calling.
Incoming Call Support
In addition to making outgoing calls, the Prestige allows you to configure it as a remote access server for
telecommuting employees.
Outgoing Data Call Bumping Support
Call bumping is a feature that allows the Prestige to manage an MP bundle dynamically, dropping or
reconnecting a channel in a bundle when necessary. Previously, the Prestige did this for voice calls only,
but now with this new feature, the Prestige can drop a channel in an MP bundle if there is a data packet to
another remote node. No SMT Menu changes are necessary for this new feature.
CLID Callback Support For Dial-In Users
CLID is an authentication method to identify a dial-in user. CLID callback is used as an ISDN toll saving
feature because the call can be disconnected immediately without picking up the phone.
TCP/IP and PPP Support
TCP/IP (Transmission Control Protocol/Internet Protocol) network layer protocol.
♦
PPP/MP (Point-to-Point Protocol/Multilink Protocol) link layer protocol.
♦
Integrated 4-Port Ethernet Hub
The Prestige 100IH is equipped with a built-in 4-port Ethernet 10Base-T hub. The built-in hub eliminates
the need to purchase a separate hub when building a one to four-port network. For a larger number of
workstations, additional hubs can be daisy-chained to the Prestige.
Dial-On-Demand
The Dial-On-Demand feature allows the Prestige to automatically place a call to a remote gateway based on
the triggering packet’s destination without user intervention.
PPP Multilink
The Prestige can bundle multiple links in a single connection using PPP Multilink Protocol (MP). The
number of links can be either statically configured or dynamically managed based on traffic demand.
Bandwidth-On-Demand
The Prestige dynamically allocates bandwidth by dialing and dropping connections according to traffic
demand.
1-2Getting To Know Your Prestige
P100IH ISDN Router
Full Network Management
Accessing SMT (System Management Terminal) through telnet connection.
♦
Windows-based PNC (Prestige Network Commander).
♦
Logging and Tracing
CDR (Call Detail Record) to help to analyze and manage the telephone bill.
♦
Built-in message logging and packet tracing.
♦
Unix syslog facility support.
♦
PAP and CHAP Security
The Prestige supports PAP (Password Authentication Protocol) and CHAP (Challenge Handshake
Authentication Protocol). CHAP is more secure than PAP; however, PAP is readily available on more
platforms.
DHCP Support
DHCP (Dynamic Host Configuration Protocol) allows the individual clients (workstations) to obtain the
TCP/IP configuration at start-up from a centralized DHCP server. The Prestige has built-in DHCP server
capability, enabled by default, which means it can assign IP addresses, an IP default gateway and DNS
servers to Windows 9X, Windows NT and other systems that support the DHCP client. The Prestige can
now also act as a surrogate DHCP server (DHCP Relay) where it relays IP address assignment from the
actual real DHCP server to the clients.
Call Control
Your Prestige provides budget management for outgoing calls and maintains a blacklist for unreachable
phone numbers in order to save you the expense of unnecessary charges.
Data Compression
Your Prestige incorporates Stac data compression to speed up data transfer. Stac is the de facto standard of
data compression over PPP links.
Networking Compatibility
Your Prestige is compatible with remote access products from other manufacturers such as Ascend, Cisco,
and 3Com. Furthermore, it supports Microsoft Windows 95 and Windows NT remote access capability.
Prestige Network Commander (PNC)
The PNC is a Windows based utility designed to allow users to access the Prestige’s management settings
via a Worldwide Web browser.
Getting To Know Your Prestige1-3
P100IH ISDN Router
Upgrade P100IH Firmware via LAN
The PCT allows upgrading of the Prestige 100IH firmware over the local LAN.
Supplementary Voice Features
The Prestige supports the following Supplementary Voice Features on both of its analog, or POTS (Plain
Old Telephone Service), phone ports:
Call Waiting
♦
Three Way Calling (conference)
♦
Call Transfer
♦
Call Forwarding
♦
1.2 Applications for Prestige 100IH
1.2.1 Internet Access
The Prestige is the ideal high-speed Internet access solution. Your Prestige supports the TCP/IP protocol,
which the Internet uses exclusively. It is also compatible with access servers manufactured by major
vendors such as Cisco and Ascend. A typical Internet Access application is shown below.
Figure 1-1 Internet Access Application
1-4Getting To Know Your Prestige
P100IH ISDN Router
Internet Single User Account
For a SOHO (small office/Home Office) environment, your Prestige offers the NAT (Network Address
Translation) feature that allows multiple users on the LAN (Local Area Network) to access the Internet
concurrently for the cost of a single user. NAT address mapping can also be used for other LAN to LAN
connections.
1.2.2 LAN-to-LAN Connection
You can use the Prestige to connect two geographically dispersed networks over the ISDN line. A typical
LAN-to-LAN application for your Prestige is shown next.
Figure 1-2 LAN-to-LAN Connection Application
1.2.3 Remote Access Server
Your Prestige allows remote users to dial-in and gain access to your LAN. This feature enables users that
have workstations with remote access capabilities, e.g., Windows 95, to dial in to access the network
resources without physically being in the office. Either PAP (Password Authentication Protocol) or CHAP
(Challenge Handshake Authentication Protocol) authentication can be used to control the access from the
remote users. You can also use callback for security and/or accounting purposes.
Getting To Know Your Prestige1-5
P100IH ISDN Router
Figure 1-3 Telecommuting/Remote Access Server Application
1-6Getting To Know Your Prestige
P100IH ISDN Router
Chapter 2:
Hardware Installation & Initial Setup
2.1.1 Front Panel LEDs OF P100IH
The LED indicators on the front panel indicate the operational status of the Prestige 100IH. The following
table describes the LED functions:
ISDNLANPHONE
ISDN Hub Router
TST
PWR
LNKB1B212
Figure 2-1 Front Panel Of P100IH
Table 2-1 LED functions
3
412
PWR
The PWR (power) LED is on when power is applied to the Prestige.
TSTA blinking TST (test) LED indicates the Prestige is functioning properly. A steady
or an off TST indicates malfunction.
ISDN: LNKThe LNK (Link) LED is on when the Prestige is connected to an ISDN switch and
the line has been successfully initialized.
ISDN: B1/B2The B1/B2 LED is on when the corresponding B channel is in use.
LAN: 1 to 4A steady LED indicates an active station is connected to the corresponding port.
The LED blinks when the connected station is transmitting.
PHONE: 1/2The LED is on when the device on the corresponding phone port is in use.
Hardware Installation and Setup2-1
P100IH ISDN Router
2.2 Prestige 100IH Rear Panel and Connections
The figure below shows the rear panel of your Prestige 100IH and the connection diagram.
Figure 2-2 Prestige 100IH Rear Panel and Connections
Step 1. Connecting a Telephone/Fax to the Prestige
You can connect regular telephones, fax machines or other analog devices to the Prestige. To connect an
analog device, plug the end of the telephone cord from the device to either port
the rear panel of the Prestige.
Step 2. Connecting the ISDN Line
Connect the Prestige to the ISDN network using the included ISDN (black) cable. Plug one end of the
cable into the port labeled
Step 2. Connecting the Console Port
For the initial configuration of your Prestige, you need to use terminal emulator software on a workstation
and connect it to the Prestige through the console port. Connect the 9-pin (smaller) end of the console cable
to the console port of the Prestige and the 25-pin (bigger) end to a serial port (COM1, COM2 or other COM
port) of your workstation. You can use an extension RS-232 cable if the enclosed one is too short.
After the initial setup, you can modify the configuration remotely through telnet connections. See the Telnet
Chapter for detailed instructions on using telnet to configure your Prestige.
2-2Hardware Installation and Setup
ISDN BRI
and the other to the ISDN wall jack.
PHONE1
or
PHONE2
on
P100IH ISDN Router
Step 4. Connecting a Workstation to the Prestige
Ethernet 10Base-T networks use Unshielded Twisted Pair (UTP) cable with RJ-45 connectors that look like
a bigger telephone plug with 8 pins. Connect a workstation to the built-in hub on the Prestige 100IH to
create an Ethernet network. Connect one end of a straight through Ethernet cable (white tag) to the NIC on
the workstation and the other end to one of the built-in 4 Ethernet ports on the Prestige 100IH (Figure 2-2).
Step 5. Connecting the Power Adapter to your Prestige
Connect the power adapter to the port labeled
POWER
on the rear panel of your Prestige.
2.3 Additional Installation Requirements
In addition to the contents of your package, there are other hardware and software requirements you need
before you can install and use your Prestige. These requirements include:
1. A computer with Ethernet 10Base-T NIC (Network Interface Card).
2. A computer equipped with communications software configured to the following parameters:
VT100 terminal emulation.
♦
9600 bps (bits per second).
♦
No parity, 8 Data bits, 1 Stop bit.
♦
After the Prestige is properly set up, you can make future changes to the configuration through telnet
connections.
Hardware Installation and Setup2-3
P100IH ISDN Router
2.4 Power On Your Prestige
At this point, you should have connected the console port, the ISDN BRI port, the Ethernet port and the
power port to the appropriate devices or lines. You can now apply power to the Prestige by flipping the
power switch to on (I is ON, O is OFF).
Step 1. Initial Screen
When you power on your Prestige, it performs several internal tests as well as line initialization. After the
initialization, the Prestige asks you to press
...............................Press ENTER to continue...
....................
Figure 2-3 Power-On Display
Step 2. Entering Password
The login screen appears after you press Enter, prompting you to enter the password, as shown below.
to continue, as shown.
Enter
For your first login, enter the default password
. As you type the password, the screen displays a (X)
1234
for each character you type.
Please note that if there is no activity for longer than 5 minutes after you log in, your Prestige will
automatically log you out and will display a blank screen. If you see a blank screen, press
[Enter]
to bring
up the login screen again.
Enter Password : XXXX
Figure 2-4 Login Screen
2-4Hardware Installation and Setup
P100IH ISDN Router
2.5 Navigating the SMT Interface
The SMT (System Management Terminal) is the interface that you use to configure your Prestige.
Several operations that you should be familiar with before you attempt to modify the configuration are
listed in the table below.
Table 2-2 Main Menu Commands
OperationPress/<read>Description
Move forward to
another menu
Move backward to
a previous menu
Move to a “hidden”
menu
Move the cursor
Enter informationFill in, or
Required fields
N/A fields<N/A>Some of the fields in the SMT will show a <N/A>. This symbol refers
Save your
configuration
[Enter]To move forward to a sub-menu, type in the number of the desired
sub-menu and press [Enter].
[Esc]Press the [Esc] key to move back to the previous menu.
Press the
[SPACE BAR]
then [ENTER]
or
[Enter]
[Up]/[Down]
arrow keys
Press the
[Space bar] to
toggle
?
>
<
[Enter]Save your configuration by pressing [Enter] at the message [Press
Fields beginning with “Edit” lead to hidden menus and have a default
setting of No. Press the [SPACE BAR] to change No to
press [ENTER] to go to a “hidden” menu.
Within a menu, press [Enter] to move to the next field. You can also
use the [Up]/[Down] arrow keys to move to the previous and the next
field, respectively.
You need to fill in two types of fields. The first requires you to type in
the appropriate information. The second allows you to cycle through
the available choices by pressing the [Space] bar.
All fields with the symbol <?> must be filled in order be able to save
the new configuration.
to an option that is Not Applicable.
ENTER to confirm or ESC to cancel]. Saving the data on the screen
will take you, in most cases to the previous menu.
Yes
, then
Exit the SMT
Type 99, then
press [Enter].
Type 99 at the Main Menu prompt and press [Enter] to exit the SMT
interface.
Hardware Installation and Setup2-5
After you enter the password, the SMT displays the Main Menu, as shown below.