ZyXEL Communications 1001H User Manual

Prestige 100IH

ISDN Router

User's Guide

Version 2.41

Feb 2000

ZyXEL

TOTAL INTERNET ACCESS SOLUTION

P100IH ISDN Router

Copyright

Copyright © 2/2/2000 by ZyXEL Communications Corporation.

The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a
retrieval system, translated into any language, or transmitted in any form or by any means, electronic,
mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written
permission of ZyXEL Communications Corporation.

Published by ZyXEL Communications Corporation. All rights reserved.

Disclaimer

ZyXEL does not assume any liability arising out of the application or use of any products, or software
described herein. Neither does it convey any license under its patent rights nor the patent rights of others.
ZyXEL further reserves the right to make changes in any products described herein without notice. This
publication is subject to change without notice.

Trademarks

Trademarks mentioned in this publication are used for identification purposes only and may be properties of
their respective owners.

The declarations of CE marking:

The Prestige 100 and 100IH has been approved for connection to the Public Switched Telecommunication
Network using interfaces compatible with ITU-TSS recommendation I.420 (Basic Rate ISDN user access).
The Prestige 100 and 100IH comply with the following directives:

The Council Directive 89/336/EEC of 3 May 1992 on the approximation of the laws of the member states
relation to Electro Magnetic Compatibility. (EMC Directive).

Council Directive 91/263/EEC of 29 April 1991 on the approximation of the laws of the Member States
concerning telecommunication terminal equipment. (The Telecom Terminal Equipment Directive).

93/68/EEC of 22 July 1993 amending the Directives 89/336/EEC, 91/263 /EEC and 92/31/EEC. (Marking
Directive).

The Council Directive 92/31/EEC of 28 April 1992 amending directive on the approximation of the laws of
the member states relating to Electro Magnetic Compatibility.

ZyXEL Limited Warranty

ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials
or workmanship for a period of up to two (2) years from the date of purchase. During the warranty period,
and upon proof of purchase, should the product have indications of failure due to faulty workmanship
and/or materials, ZyXEL will, at its discretion, repair or replace the defective products or components
without charge for either parts or labor, and to whatever extent it shall deem necessary to restore the
product or components to proper operating condition. Any replacement will consist of a new or re-

Declarations i

P100IH ISDN Router

manufactured functionally equivalent product of equal value, and will be solely at the discretion of ZyXEL.
This warranty shall not apply if the product is modified, misused, tampered with, damaged by an act of
God, or subjected to abnormal working conditions.

Note

Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This
warranty is in lieu of all other warranties, express or implied, including any implied warranty of
merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for indirect
or consequential damages of any kind of character to the purchaser.

To obtain the services of this warranty, contact ZyXEL's Service Center; refer to the separate Warranty
Card for your Return Material Authorization number (RMA). Products must be returned Postage Prepaid. It
is recommended that the unit be insured when shipped. Any returned products without proof of purchase or
those with an out-dated warranty will be repaired or replaced (at the discretion of ZyXEL) and the customer
will be billed for parts and labor. All repaired or replaced products will be shipped by ZyXEL to the
corresponding return address, Postage Paid (USA and territories only). If the customer desires some other
return destination beyond the U.S. borders, the customer shall bear the cost of the return shipment. This
warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

ii Declarations

P100IH ISDN Router

Customer Support

If you have questions about your ZyXEL product(s) or desire assistance, please contact ZyXEL
Communications Corporation offices worldwide, in any one of the following ways. Our ftp sites are also
available for software and ROM upgrades.

Method

Region

Worldwide

North

America

Scandinavia

Austria

Germany

EMAIL – Support Telephone Web Site

EMAIL – Sales Fax FTP Site

[e-mail]

[e-mail]

[phone] www.zyxel.com

www.europe.zyxel.com

[e-mail] [phone] ftp.europe.zyxel.com

[e-mail] [phone]

www.zyxel.com

800-255-4101

[e-mail] [phone] ftp.zyxel.com

[e-mail] [phone] www.zyxel.dk

[e-mail] [phone] ftp.zyxel.dk

[e-mail]

[e-mail]

[e-mail]

0810-1-ZyXEL
0810-1-99935

[phone]

[phone]
0180-5213247

Tech Support hotline

0180-5099935

RMA/Repair hotline

www.zyxel.at

ftp.zyxel.at

users with *.at domain only!

Note: for Austrian

www.zyxel.de

[e-mail] [phone]

Regular Mail

ZyXEL Communications

Corp., 6 Innovation Road II,

Science-Based Industrial

Park, HsinChu, Taiwan.

ZyXEL Communications Inc.,

1650 Miraloma Avenue,

Placentia, CA 92870, U.S.A.

ZyXEL Communications A/S,

Columbusvej 5, 2860

Soeborg, Denmark.

ZyXEL Communications

Services GmbH.,

Thaliastrasse 125a/2/2/4,

A-1160 Vienna, Austria

ZyXEL Deutschland GmbH.,

Adenauerstr. 20/A4, D-52146

Wuerselen, Germany.

Customer Support iii

P100IH ISDN Router

Table of Contents

Customer Support.......................................................................................................................................... iii

Table of Contents.............................................................................................................................................v

List of Figures.............................................................................................................................................. viii

List of Tables.................................................................................................................................................xii

Preface ...........................................................................................................................................................xv

Chapter 1: Getting to Know Your ISDN Router.......................................................................................... 1-1

1.1 Features of the Prestige................................................................................................................ 1-1

1.2 Applications for Prestige 100IH .................................................................................................. 1-4

Chapter 2: Hardware Installation & Initial Setup ........................................................................................ 2-1

2.2 Prestige 100IH Rear Panel and Connections ............................................................................... 2-2

2.3 Additional Installation Requirements .......................................................................................... 2-3

2.4 Power On Your Prestige .............................................................................................................. 2-4

2.5 Navigating the SMT Interface ..................................................................................................... 2-5

2.6 Changing the System Password................................................................................................... 2-7

2.7 Filename conventions .................................................................................................................. 2-7

2.8 General Setup............................................................................................................................... 2-8

2.9 ISDN Setup Menus ...................................................................................................................... 2-9

2.10 Ethernet Setup............................................................................................................................ 2-13

Chapter 3: Internet Access........................................................................................................................... 3-1

3.1 Factory Ethernet Defaults ............................................................................................................ 3-1

3.2 TCP/IP Parameters....................................................................................................................... 3-1

3.3 TCP/IP Ethernet Setup and DHCP .............................................................................................. 3-4

3.4 Internet Access Configuration ..................................................................................................... 3-7

Chapter 4: NAT ........................................................................................................................................... 4-1

4.1 Introduction.................................................................................................................................. 4-1

4.2 NAT Application ......................................................................................................................... 4-3

Table Of Contents v

P100IH ISDN Router

4.3 SUA (Single User Account) Versus NAT....................................................................................4-4

4.4 SMT Menus..................................................................................................................................4-5

4.5 Configuring NAT .........................................................................................................................4-7

4.6 Examples ....................................................................................................................................4-15

Chapter 5: Remote Node Configuration.......................................................................................................5-1

5.1 Remote Node Setup......................................................................................................................5-1

Chapter 6: Remote Node TCP/IP Configuration.......................................................................................... 6-1

6.1 LAN-to-LAN Application............................................................................................................6-1

Chapter 7: Dial-in Server Configuration ......................................................................................................7-1

7.1 Remote Access Server.................................................................................................................. 7-2

7.2 Default Dial-In Setup ...................................................................................................................7-3

7.3 Dial-In Users Setup ......................................................................................................................7-7

Chapter 8: Advanced Phone Services...........................................................................................................8-1

8.1 Getting Started..............................................................................................................................8-2

8.2 Setting Up Supplemental Phone Service ...................................................................................... 8-2

8.3 The Flash Key...............................................................................................................................8-2

8.4 Call Waiting .................................................................................................................................8-3

8.5 Three Way Calling .......................................................................................................................8-3

8.6 Call Transfer................................................................................................................................. 8-4

8.7 Call Forwarding............................................................................................................................8-4

8.8 Reminder Ring .............................................................................................................................8-5

Chapter 9: Filter Configuration ....................................................................................................................9-1

9.1 About Filtering .............................................................................................................................9-1

9.2 Configuring a Filter Set................................................................................................................9-4

9.3 Configuring a Filter Rule..............................................................................................................9-7

9.4 Applying a Filter and Factory Defaults ......................................................................................9-15

Chapter 10: Telnet Configuration and Capabilities....................................................................................10-1

10.1 About Telnet Configuration........................................................................................................10-1

vi Table of Contents

P100IH ISDN Router

10.2 Telnet Under NAT..................................................................................................................... 10-1

10.3 Telnet Capabilities ..................................................................................................................... 10-2

Chapter 11: System Maintenance .............................................................................................................. 11-1

11.1 System Status............................................................................................................................. 11-2

11.2 Log and Trace............................................................................................................................ 11-6

11.3 Diagnostic.................................................................................................................................. 11-9

11.4 Backup Configuration.............................................................................................................. 11-12

11.5 Restore Configuration.............................................................................................................. 11-13

11.6 Firmware Upload ..................................................................................................................... 11-14

11.7 Command Interpreter Mode..................................................................................................... 11-19

11.8 Call Control ............................................................................................................................. 11-19

11.9 Time and Date Setting ............................................................................................................. 11-23

Chapter 12: Call Scheduling...................................................................................................................... 12-1

Chapter 13: Troubleshooting ..................................................................................................................... 13-1

13.1 Problems Starting Up the Prestige ............................................................................................. 13-1

13.2 Problems With the ISDN Line................................................................................................... 13-2

13.3 Problems with the LAN Interface.............................................................................................. 13-3

13.4 Problems Connecting to a Remote Node or ISP........................................................................ 13-3

13.5 Problems for Remote User to Dial-in ........................................................................................ 13-3

Appendix ........................................................................................................................................................A

Acronyms and Abbreviations ......................................................................................................................... A

Index............................................................................................................................................................... C

Table Of Contents vii

P100IH ISDN Router

List of Figures

Figure 1-1 Internet Access Application........................................................................................................1-4

Figure 1-2 LAN-to-LAN Connection Application.......................................................................................1-5

Figure 1-3 Telecommuting/Remote Access Server Application .................................................................. 1-6

Figure 2-1 Front Panel Of P100IH ...............................................................................................................2-1

Figure 2-2 Prestige 100IH Rear Panel and Connections ..............................................................................2-2

Figure 2-3 Power-On Display ......................................................................................................................2-4

Figure 2-4 Login Screen...............................................................................................................................2-4

Figure 2-5 SMT Main Menu ........................................................................................................................2-6

Figure 2-6 Menu 23.1 - System Password....................................................................................................2-7

Figure 2-7 Menu 1 – General Setup .............................................................................................................2-8

Figure 2-8 Menu 2 – ISDN Setup for DSS1...............................................................................................2-11

Figure 2-9 ISDN Advanced Setup..............................................................................................................2-13

Figure 2-10 Loopback test..........................................................................................................................2-13

Figure 2-11 Menu 3 - Ethernet Setup.........................................................................................................2-13

Figure 2-12 Menu 3.1 - General Ethernet Setup.........................................................................................2-14

Figure 3-1 Menu 3.2 – TCP/IP and DHCP Ethernet Setup..........................................................................3-4

Figure 3-2 Menu 4 – Internet Access Setup ................................................................................................. 3-8

Figure 4-1 How NAT Works........................................................................................................................4-2

Figure 4-2 NAT Application ........................................................................................................................ 4-4

Figure 4-3 NAT in the Main Menu ..............................................................................................................4-5

Figure 4-4 Applying NAT for Internet Access.............................................................................................4-5

Figure 4-5 Applying NAT to the Remote Node...........................................................................................4-6

Figure 4-6 Menu 15 NAT Setup...................................................................................................................4-7

Figure 4-7 Menu 15.1 - Address Mapping Sets............................................................................................4-8

Figure 4-8 SUA Address Mapping Rules.....................................................................................................4-8

Figure 4-9 First Set in Menu 15.1.1 ...........................................................................................................4-10

viii List Of Figures

P100IH ISDN Router

Figure 4-10 Editing The First Rule in a Set.............................................................................................. 4-11

Figure 4-11 Editing The Second Rule in a Set........................................................................................... 4-12

Figure 4-12 Multiple Servers Behind NAT ............................................................................................... 4-13

Figure 4-13 Menu 15.2 – NAT Server Sets............................................................................................... 4-14

Figure 4-14 Menu 15.2.1 –Multiple Server Configuration ........................................................................ 4-14

Figure 4-15 NAT Example 1 ..................................................................................................................... 4-15

Figure 4-16 Internet Access & NAT Example........................................................................................... 4-16

Figure 4-17 NAT Example 2 ..................................................................................................................... 4-16

Figure 4-18 Specifying an Inside Sever..................................................................................................... 4-17

Figure 4-19 NAT - Example 3................................................................................................................... 4-18

Figure 4-20 Example 3 – Menu 15.1.1.1................................................................................................... 4-19

Figure 4-21 Example 3 Final Menu 15.1.1................................................................................................ 4-19

Figure 4-22 Example 3 – Menu 15.2......................................................................................................... 4-20

Figure 4-23 NAT Example 4 ..................................................................................................................... 4-20

Figure 4-24 Example 4- Menu 15.1.1.1..................................................................................................... 4-21

Figure 4-25 Example 4 - Menu 15.1.1 - Address Mapping Rules ............................................................. 4-21

Figure 5-1 Menu 11 – Remote Node Setup ................................................................................................. 5-2

Figure 5-2 Menu 11.1 Remote Node Profile ............................................................................................... 5-2

Figure 5-3 Menu 11.2 - Remote Node PPP Options.................................................................................... 5-7

Figure 5-4 Menu 11.5 – Remote Node Filter............................................................................................... 5-9

Figure 6-1 TCP/IP LAN-to-LAN Application............................................................................................. 6-1

Figure 6-2 Menu 11.3- Remote Node TCP/IP Options ............................................................................... 6-2

Figure 6-3 Sample IP Addresses for a TCPI/IP LAN-to-LAN Connection................................................. 6-3

Figure 6-4 Example of Static Routing Topology......................................................................................... 6-5

Figure 6-5 Menu 12.1 - IP Static Route Setup............................................................................................. 6-6

Figure 6-6Edit IP Static Route..................................................................................................................... 6-6

Figure 7-1 Example of Telecommuting LAN-to-LAN Server Application................................................. 7-2

Figure 7-2 Example of a LAN-to-LAN Server Application........................................................................ 7-3

List Of Figures ix

P100IH ISDN Router

Figure 7-3 Menu 13 – Default Dial-in Setup................................................................................................7-4

Figure 7-4 Default Dial-in Filter ..................................................................................................................7-7

Figure 7-5 Menu 14 - Dial-in User Setup.....................................................................................................7-8

Figure 7-6 Edit Dial-in User.........................................................................................................................7-8

Figure 9-1 Filter Rule Process......................................................................................................................9-2

Figure 9-2 Outgoing Packet Filtering Process..............................................................................................9-3

Figure 9-3 Menu 21 - Filter Set Configuration.............................................................................................9-4

Figure 9-4 Menu 21.1 - Filter Rules Summary.............................................................................................9-5

Figure 9-5 Menu 21.2 - Filter Rules Summary.............................................................................................9-5

Figure 9-6 Protocol and Device Filter Sets ..................................................................................................9-8

Figure 9-7 Menu 21.1.1 - TCP/IP Filter Rule...............................................................................................9-9

Figure 9-8 Executing an IP Filter ..............................................................................................................9-12

Figure 9-9 Menu 21.1.2 - Generic Filter Rule............................................................................................9-13

Figure 9-10 Filtering Ethernet traffic .........................................................................................................9-15

Figure 9-11 Filtering Remote Node traffic.................................................................................................9-16

Figure 9-12 Default Dial-in Filter ..............................................................................................................9-16

Figure 10-1 Telnet Configuration on a TCP/IP Network...........................................................................10-1

Figure 11-1 Menu 24 - System Maintenance .............................................................................................11-1

Figure 11-2 Menu 24.1 - System Maintenance – Status.............................................................................11-2

Figure 11-3 LAN Packet That Triggered Last Call....................................................................................11-4

Figure 11-4 System Maintenance - Information.........................................................................................11-5

Figure 11-5 Menu 24.2.2 – System Maintenance – Change Console Port Speed.....................................11-6

Figure 11-6 Examples of Error and Information Messages........................................................................11-7

Figure 11-7 Menu 24.3.2 - System Maintenance - Syslog and Accounting ............................................... 11-7

Figure 11-8 Menu 24.4 - System Maintenance - Diagnostic......................................................................11-9

Figure 11-9 Display for a Successful Manual Call...................................................................................11-11

Figure 11-10 Display for a Failed Authentication....................................................................................11-11

Figure 11-11 Backup Configuration........................................................................................................11-12

x List Of Figures

P100IH ISDN Router

Figure 11-12 HyperTerminal Screen...................................................................................................... 11-12

Figure 11-13 Successful Backup ............................................................................................................ 11-13

Figure 11-14 Restore Configuration ....................................................................................................... 11-13

Figure 11-15 HyperTerminal Screen...................................................................................................... 11-13

Figure 11-16 Successful Restoration...................................................................................................... 11-14

Figure 11-17 Menu 24.7 - System Maintenance - Upload Firmware ..................................................... 11-14

Figure 11-18 Menu 24.7.1 - Uploading Router Firmware...................................................................... 11-15

Figure 11-19 Menu 24.7.2 - System Maintenance - Upload Router Configuration File......................... 11-16

Figure 11-20 TFTP Example................................................................................................................... 11-17

Figure 11-21 Boot module commands..................................................................................................... 11-18

Figure 11-22 Command mode................................................................................................................. 11-19

Figure 11-23 Menu 24.9 - System Maintenance - Call Control............................................................... 11-20

Figure 11-24 Call Control Parameters..................................................................................................... 11-20

Figure 11-25 Menu 24.9.2 – Blacklist ..................................................................................................... 11-21

Figure 11-26 Menu 24.9.3 - Budget Management................................................................................... 11-22

Figure 11-27 Call History........................................................................................................................ 11-23

Figure 11-28 System Maintenance – Time and Date Setting .................................................................. 11-24

Figure 12-1 Schedule Setup....................................................................................................................... 12-1

Figure 12-2 Schedule Setup....................................................................................................................... 12-1

Figure 12-3 Schedule Set Setup................................................................................................................. 12-2

Figure 12-4 Applying Schedule Set(s) to A Remote Node.................................................................... 12-4

List Of Figures xi

P100IH ISDN Router

List of Tables

Table 2-1 LED functions.............................................................................................................................. 2-1

Table 2-2 Main Menu Commands................................................................................................................2-5

Table 2-3 Main Menu Summary ..................................................................................................................2-6

Table 2-4 General Setup Menu Fields..........................................................................................................2-9

Table 2-5 Menu 2 – ISDN Setup................................................................................................................2-11

Table 3-1 DHCP Ethernet Setup Menu Fields .............................................................................................3-5

Table 3-2 TCP/IP Ethernet Setup Menu Fields............................................................................................3-6

Table 3-3 Internet Account Information.......................................................................................................3-7

Table 3-4 Internet Access Setup Menu Fields..............................................................................................3-8

Table 4-1 NAT Mapping Types ...................................................................................................................4-3

Table 4-2 Applying NAT in Menus 4 & 11.3 ..............................................................................................4-6

Table 4-3 SUA Address Mapping Rules......................................................................................................4-9

Table 4-4 Menu 15.1.1 ...............................................................................................................................4-10

Table 4-5 Menu 15.1.1.1 – configuring an individual rule.........................................................................4-12

Table 4-6 Services & Port numbers...........................................................................................................4-15

Table 5-1 Remote Node Profile Menu Fields...............................................................................................5-3

Table 5-2 BTR v MTR for BOD..................................................................................................................5-6

Table 5-3 Remote Node PPP Options Menu Fields .....................................................................................5-8

Table 6-1 TCP/IP related fields in Remote Node Profile.............................................................................6-3

Table 6-2 TCP/IP Remote Node Configuration ...........................................................................................6-4

Table 6-3 Edit IP Static Route Menu Fields.................................................................................................6-7

Table 7-1 Remote Dial-in Users/Remote Nodes Comparison Chart ............................................................ 7-1

Table 7-2 Default Dial-in Setup Fields.........................................................................................................7-4

Table 7-3 Edit Dial-in User Menu Fields .....................................................................................................7-9

Table 7-4 Edit Dial-in User Menu Fields (continued)................................................................................7-10

Table 8-1 Supplemental Services by region.................................................................................................8-1

xii List Of Tables

P100IH ISDN Router

Table 8-2 Supplemental Services by switch type. ....................................................................................... 8-2

Table 8-3 Phone Flash Commands .............................................................................................................. 8-5

Table 9-1 Abbreviations Used in the Filter Rules Summary Menu............................................................. 9-5

Table 9-2 Abbreviations Used If Filter Type Is IP ...................................................................................... 9-6

Table 9-3 Abbreviations Used If Filter Type Is GEN................................................................................. 9-7

Table 9-4 TCP/IP Filter Rule Menu Fields.................................................................................................. 9-9

Table 9-5 Generic Filter Rule Menu Fields ............................................................................................... 9-14

Table 11-1 System Maintenance - Status Menu Fields.............................................................................. 11-2

Table 11-2 Fields in System Maintenance................................................................................................. 11-5

Table 11-3 System Maintenance Menu Syslog Parameters....................................................................... 11-8

Table 11-4 System Maintenance Menu Diagnostic ................................................................................. 11-10

Table 11-5 Call Control Parameters Fields.............................................................................................. 11-20

Table 11-6 Call History Fields................................................................................................................. 11-23

Table 11-7 Time and Date Setting Fields........................................................................................... 11-25

Table 12-1 Schedule Set Setup Fields ....................................................................................................... 12-3

Table 13-1 Troubleshooting the Start-Up of your Prestige........................................................................ 13-1

Table 13-2 Troubleshooting the ISDN Line .............................................................................................. 13-2

Table 13-3 Troubleshooting the LAN Interface ........................................................................................ 13-3

Table 13-4 Troubleshooting a Connection to a Remote Node or ISP........................................................ 13-3

Table 13-5 Troubleshooting for Remote Users to Dial-in......................................................................... 13-3

List Of Tables xiii

P100IH ISDN Router

Preface

About Your Prestige

Congratulations on your purchase of the Prestige ISDN Router. Don’t forget to register your Prestige (fast,
easy online registration at www.zyxel.com) for free future product updates and information.

The Prestige 100IH is a high-performance routers that offer complete solutions for your WAN (Wide Area
Network) applications such as Internet access, LAN-to-LAN connections, telecommuting and remote
access over ISDN (Integrated Service Digital Network).

You do not need to set any switches to configure the Prestige. The user-friendly Prestige Web Configurator
(PWC) is a JAVA based utility that allows you to manage the Prestige via a Worldwide Web browser. You
can also manage the Prestige via the SMT (System Management Terminal), a menu-driven interface that
you can access from either a terminal emulator or telnet.

Setup Information

ISDN Line

1. Contact your local telephone company’s ISDN Ordering Center to find out what type of ISDN service
is available and the switch type.

2. When the telephone company installs your ISDN line, please be sure to obtain and write down the
following information for future use:

a. ISDN switch type

b. ISDN telephone number(s)

Supplemental services such as Call Forwarding are supported by the Prestige but must be subscribed to
separately from the telephone company.

Ethernet Setup Information

IP Address -

in dotted decimal notation (four 8-bit numbers, between 0 and 255, separated by periods), e.g., 192.168.1.1.

Please note that every machine on a network must have a unique IP address - do not assign an arbitrary
address to any machine. If you are not sure as to which IP address to assign to the Prestige, contact your
Internet Service Provider (ISP) or refer to Chapter 3 of this guide for more details.

IP Subnet Mask -

Mask is used to specify the network ID portion of the address, expressed in dotted decimal notation. The
Prestige automatically calculates this mask based on the IP address that you assign. Unless you have a
special need for subnetting, use the default mask as calculated by the Prestige.

Preface xv

The IP Address is the unique 32-bit number assigned to your Prestige. This address is written

An IP address consists of two parts, the network ID and the host ID. The IP Subnet

Structure of this Manual

pp

Getting Started (Chapters 1-2)

This helps you connect, install and setup your Prestige
to operate on your network

.

The Internet (Chapter 3)

This shows how to configure your Prestige for Internet

Advanced Applications (Chapters 4-8)

This shows how to use your Prestige for more
advanced a

lications.

Management & Maintenance (Chapters 9-12)

This provides information on management and
maintenance facilities.

P100IH ISDN Router

Troubleshooting (Chapter 13)

This provides information about solving common
problems.

xvi Structure Of The Manual

P100IH ISDN Router

Chapter 1:

Getting to Know Your ISDN Router

1.1 Features of the Prestige

Time and Date Setting

This all new feature allows the Prestige to connect to a time server to synchronize its system clock when it
is booting.

Call Scheduling

The call scheduling feature allows the Prestige to manage a remote node and dictate when a remote node
should be called and for how long

NAT(Network Address Translation)

ZyXEL’s SUA (Single User Account) has now been replaced by the all new NAT support. NAT (Network
Address Translation - NAT, RFC 1631) is the translation of an Internet Protocol address used within one
network to a different IP address known within another network. NAT supports five types of IP/port
mapping. They are:

1. One to One: In One-to-One mode, the Prestige maps one local IP address to one global IP address.

2. Many to One: In Many-to-One mode, the Prestige maps multiple local IP addresses to one global

IP address. This is equivalent to SUA (i.e., PAT, port address translation), ZyXEL’s Single User
Account feature that previous ZyXEL routers supported (the SUA Only option in today’s routers).

3. Many to Many Overload: In Many-to-Many Overload mode, the Prestige maps the multiple local

IP addresses to shared global IP addresses.

4. Many to Many No Overload: In Many-to-Many No Overload mode, the Prestige maps the each

local IP addresses to unique global IP addresses.

5. Server: This type allows us to specify multiple inside servers of different types behind the NAT.

ZyXEL is also proud to announce that NetMeeting is supported for both incoming and outgoing calls. For
outgoing calls, there is no special configuration needed but for incoming calls, set the NetMeeting server to
ports 1503 and 1720.

ISDN Basic Rate Interface (BRI) Support

The Prestige supports a single BRI. A BRI offers two 64 Kbps channels, which can be used independently
for two destinations or be bundled to speed up data transfer.

Getting To Know Your Prestige 1-1

P100IH ISDN Router

Extensive Analog Phone Support

The Prestige is equipped with two standard phone jacks for you to connect analog devices such as
telephones and FAX machines. It also supports supplementary services such as call waiting and 3-way
calling.

Incoming Call Support

In addition to making outgoing calls, the Prestige allows you to configure it as a remote access server for
telecommuting employees.

Outgoing Data Call Bumping Support

Call bumping is a feature that allows the Prestige to manage an MP bundle dynamically, dropping or
reconnecting a channel in a bundle when necessary. Previously, the Prestige did this for voice calls only,
but now with this new feature, the Prestige can drop a channel in an MP bundle if there is a data packet to
another remote node. No SMT Menu changes are necessary for this new feature.

CLID Callback Support For Dial-In Users

CLID is an authentication method to identify a dial-in user. CLID callback is used as an ISDN toll saving
feature because the call can be disconnected immediately without picking up the phone.

TCP/IP and PPP Support

TCP/IP (Transmission Control Protocol/Internet Protocol) network layer protocol.

♦

PPP/MP (Point-to-Point Protocol/Multilink Protocol) link layer protocol.

♦

Integrated 4-Port Ethernet Hub

The Prestige 100IH is equipped with a built-in 4-port Ethernet 10Base-T hub. The built-in hub eliminates
the need to purchase a separate hub when building a one to four-port network. For a larger number of
workstations, additional hubs can be daisy-chained to the Prestige.

Dial-On-Demand

The Dial-On-Demand feature allows the Prestige to automatically place a call to a remote gateway based on
the triggering packet’s destination without user intervention.

PPP Multilink

The Prestige can bundle multiple links in a single connection using PPP Multilink Protocol (MP). The
number of links can be either statically configured or dynamically managed based on traffic demand.

Bandwidth-On-Demand

The Prestige dynamically allocates bandwidth by dialing and dropping connections according to traffic
demand.

1-2 Getting To Know Your Prestige

P100IH ISDN Router

Full Network Management

Accessing SMT (System Management Terminal) through telnet connection.

♦

Windows-based PNC (Prestige Network Commander).

♦

Logging and Tracing

CDR (Call Detail Record) to help to analyze and manage the telephone bill.

♦

Built-in message logging and packet tracing.

♦

Unix syslog facility support.

♦

PAP and CHAP Security

The Prestige supports PAP (Password Authentication Protocol) and CHAP (Challenge Handshake
Authentication Protocol). CHAP is more secure than PAP; however, PAP is readily available on more
platforms.

DHCP Support

DHCP (Dynamic Host Configuration Protocol) allows the individual clients (workstations) to obtain the
TCP/IP configuration at start-up from a centralized DHCP server. The Prestige has built-in DHCP server
capability, enabled by default, which means it can assign IP addresses, an IP default gateway and DNS
servers to Windows 9X, Windows NT and other systems that support the DHCP client. The Prestige can
now also act as a surrogate DHCP server (DHCP Relay) where it relays IP address assignment from the
actual real DHCP server to the clients.

Call Control

Your Prestige provides budget management for outgoing calls and maintains a blacklist for unreachable
phone numbers in order to save you the expense of unnecessary charges.

Data Compression

Your Prestige incorporates Stac data compression to speed up data transfer. Stac is the de facto standard of
data compression over PPP links.

Networking Compatibility

Your Prestige is compatible with remote access products from other manufacturers such as Ascend, Cisco,
and 3Com. Furthermore, it supports Microsoft Windows 95 and Windows NT remote access capability.

Prestige Network Commander (PNC)

The PNC is a Windows based utility designed to allow users to access the Prestige’s management settings
via a Worldwide Web browser.

Getting To Know Your Prestige 1-3

P100IH ISDN Router

Upgrade P100IH Firmware via LAN

The PCT allows upgrading of the Prestige 100IH firmware over the local LAN.

Supplementary Voice Features

The Prestige supports the following Supplementary Voice Features on both of its analog, or POTS (Plain
Old Telephone Service), phone ports:

Call Waiting

♦

Three Way Calling (conference)

♦

Call Transfer

♦

Call Forwarding

♦

1.2 Applications for Prestige 100IH

1.2.1 Internet Access

The Prestige is the ideal high-speed Internet access solution. Your Prestige supports the TCP/IP protocol,
which the Internet uses exclusively. It is also compatible with access servers manufactured by major
vendors such as Cisco and Ascend. A typical Internet Access application is shown below.

Figure 1-1 Internet Access Application

1-4 Getting To Know Your Prestige

P100IH ISDN Router

Internet Single User Account

For a SOHO (small office/Home Office) environment, your Prestige offers the NAT (Network Address
Translation) feature that allows multiple users on the LAN (Local Area Network) to access the Internet
concurrently for the cost of a single user. NAT address mapping can also be used for other LAN to LAN
connections.

1.2.2 LAN-to-LAN Connection

You can use the Prestige to connect two geographically dispersed networks over the ISDN line. A typical
LAN-to-LAN application for your Prestige is shown next.

Figure 1-2 LAN-to-LAN Connection Application

1.2.3 Remote Access Server

Your Prestige allows remote users to dial-in and gain access to your LAN. This feature enables users that
have workstations with remote access capabilities, e.g., Windows 95, to dial in to access the network
resources without physically being in the office. Either PAP (Password Authentication Protocol) or CHAP
(Challenge Handshake Authentication Protocol) authentication can be used to control the access from the
remote users. You can also use callback for security and/or accounting purposes.

Getting To Know Your Prestige 1-5

P100IH ISDN Router

Figure 1-3 Telecommuting/Remote Access Server Application

1-6 Getting To Know Your Prestige

P100IH ISDN Router

Chapter 2:

Hardware Installation & Initial Setup

2.1.1 Front Panel LEDs OF P100IH

The LED indicators on the front panel indicate the operational status of the Prestige 100IH. The following
table describes the LED functions:

ISDN LAN PHONE

ISDN Hub Router

TST

PWR

LNK B1 B2 1 2

Figure 2-1 Front Panel Of P100IH

Table 2-1 LED functions

3

412

PWR

The PWR (power) LED is on when power is applied to the Prestige.

TST A blinking TST (test) LED indicates the Prestige is functioning properly. A steady

or an off TST indicates malfunction.

ISDN: LNK The LNK (Link) LED is on when the Prestige is connected to an ISDN switch and

the line has been successfully initialized.

ISDN: B1/B2 The B1/B2 LED is on when the corresponding B channel is in use.

LAN: 1 to 4 A steady LED indicates an active station is connected to the corresponding port.

The LED blinks when the connected station is transmitting.

PHONE: 1/2 The LED is on when the device on the corresponding phone port is in use.

Hardware Installation and Setup 2-1

P100IH ISDN Router

2.2 Prestige 100IH Rear Panel and Connections

The figure below shows the rear panel of your Prestige 100IH and the connection diagram.

Figure 2-2 Prestige 100IH Rear Panel and Connections

Step 1. Connecting a Telephone/Fax to the Prestige

You can connect regular telephones, fax machines or other analog devices to the Prestige. To connect an
analog device, plug the end of the telephone cord from the device to either port
the rear panel of the Prestige.

Step 2. Connecting the ISDN Line

Connect the Prestige to the ISDN network using the included ISDN (black) cable. Plug one end of the
cable into the port labeled

Step 2. Connecting the Console Port

For the initial configuration of your Prestige, you need to use terminal emulator software on a workstation
and connect it to the Prestige through the console port. Connect the 9-pin (smaller) end of the console cable
to the console port of the Prestige and the 25-pin (bigger) end to a serial port (COM1, COM2 or other COM
port) of your workstation. You can use an extension RS-232 cable if the enclosed one is too short.

After the initial setup, you can modify the configuration remotely through telnet connections. See the Telnet
Chapter for detailed instructions on using telnet to configure your Prestige.

2-2 Hardware Installation and Setup

ISDN BRI

and the other to the ISDN wall jack.

PHONE1

or

PHONE2

on

P100IH ISDN Router

Step 4. Connecting a Workstation to the Prestige

Ethernet 10Base-T networks use Unshielded Twisted Pair (UTP) cable with RJ-45 connectors that look like
a bigger telephone plug with 8 pins. Connect a workstation to the built-in hub on the Prestige 100IH to
create an Ethernet network. Connect one end of a straight through Ethernet cable (white tag) to the NIC on
the workstation and the other end to one of the built-in 4 Ethernet ports on the Prestige 100IH (Figure 2-2).

Step 5. Connecting the Power Adapter to your Prestige

Connect the power adapter to the port labeled

POWER

on the rear panel of your Prestige.

2.3 Additional Installation Requirements

In addition to the contents of your package, there are other hardware and software requirements you need
before you can install and use your Prestige. These requirements include:

1. A computer with Ethernet 10Base-T NIC (Network Interface Card).

2. A computer equipped with communications software configured to the following parameters:

VT100 terminal emulation.

♦

9600 bps (bits per second).

♦

No parity, 8 Data bits, 1 Stop bit.

♦

After the Prestige is properly set up, you can make future changes to the configuration through telnet
connections.

Hardware Installation and Setup 2-3

P100IH ISDN Router

2.4 Power On Your Prestige

At this point, you should have connected the console port, the ISDN BRI port, the Ethernet port and the
power port to the appropriate devices or lines. You can now apply power to the Prestige by flipping the
power switch to on (I is ON, O is OFF).

Step 1. Initial Screen

When you power on your Prestige, it performs several internal tests as well as line initialization. After the
initialization, the Prestige asks you to press

Copyright (c) 1994 - 2000 ZyXEL Communications Corp.
ethernet address: 00:a0:c5:77:03:42
Resetting ISDN firmware.(2) ISDN Firmware DSS1: V 09D

...............................Press ENTER to continue...

....................

Figure 2-3 Power-On Display

Step 2. Entering Password

The login screen appears after you press Enter, prompting you to enter the password, as shown below.

to continue, as shown.

Enter

For your first login, enter the default password

. As you type the password, the screen displays a (X)

1234

for each character you type.

Please note that if there is no activity for longer than 5 minutes after you log in, your Prestige will
automatically log you out and will display a blank screen. If you see a blank screen, press

[Enter]

to bring

up the login screen again.

Enter Password : XXXX

Figure 2-4 Login Screen

2-4 Hardware Installation and Setup

P100IH ISDN Router

2.5 Navigating the SMT Interface

The SMT (System Management Terminal) is the interface that you use to configure your Prestige.

Several operations that you should be familiar with before you attempt to modify the configuration are
listed in the table below.

Table 2-2 Main Menu Commands

Operation Press/<read> Description

Move forward to
another menu

Move backward to
a previous menu

Move to a “hidden”
menu

Move the cursor

Enter information Fill in, or

Required fields

N/A fields <N/A> Some of the fields in the SMT will show a <N/A>. This symbol refers

Save your
configuration

[Enter] To move forward to a sub-menu, type in the number of the desired

sub-menu and press [Enter].

[Esc] Press the [Esc] key to move back to the previous menu.

Press the
[SPACE BAR]
then [ENTER]

or

[Enter]

[Up]/[Down]
arrow keys

Press the
[Space bar] to
toggle

?

>

<

[Enter] Save your configuration by pressing [Enter] at the message [Press

Fields beginning with “Edit” lead to hidden menus and have a default
setting of No. Press the [SPACE BAR] to change No to
press [ENTER] to go to a “hidden” menu.

Within a menu, press [Enter] to move to the next field. You can also
use the [Up]/[Down] arrow keys to move to the previous and the next
field, respectively.

You need to fill in two types of fields. The first requires you to type in
the appropriate information. The second allows you to cycle through
the available choices by pressing the [Space] bar.

All fields with the symbol <?> must be filled in order be able to save
the new configuration.

to an option that is Not Applicable.

ENTER to confirm or ESC to cancel]. Saving the data on the screen
will take you, in most cases to the previous menu.

Yes

, then

Exit the SMT

Type 99, then

press [Enter].

Type 99 at the Main Menu prompt and press [Enter] to exit the SMT
interface.

Hardware Installation and Setup 2-5

After you enter the password, the SMT displays the Main Menu, as shown below.

Copyright (c) 1994 – 2000 ZyXEL Communications Corp.

Prestige 100IH Main Menu

Getting Started Advanced Management

1. General Setup 21. Filter Set Configuration

2. ISDN Setup

3. Ethernet Setup 23. System Password

4. Internet Access Setup 24. System Maintenance

Advanced Applications 26. Schedule Setup

11. Remote Node Setup

12. Static Routing Setup

13. Default Dial-in Setup

14. Dial-in User Setup

15. NAT Setup 99. Exit

Enter Menu Selection Number:

Figure 2-5 SMT Main Menu

2.5.1 System Management Terminal Interface Summary

Table 2-3 Main Menu Summary

# Menu Title Description

P100IH ISDN Router

1 General Setup Use this menu to set up general information and to enable routing for

specific protocols and bridging.

2 ISDN Setup Use this menu to set up the ISDN.

3 Ethernet Setup Use this menu to set up Ethernet.

4 Internet Access Setup A quick and easy way to set up Internet connection.

11 Remote Node Setup Use this menu to set up the Remote Node for LAN-to-LAN connection,

including Internet connection.

12 Static Routing Setup Use this menu to set up static route for different protocols.

13 Default Dial-in Setup Use this menu to set up default dial-in parameters so that your

Prestige can be used as a dial-in server.

14 Dial-in User Setup Use this menu to set up dial-in users.

15 NAT Setup

Use this menu to configure NAT

.

21 Filter Set Configuration Use this menu to setup filters to provide security, call control, etc.

2-6 Hardware Installation and Setup