ZTE IX380 User Manual

ZTE IX380

WiMAX MODEM

User Manual

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No part of this publication may be excerpted, reproduced, translated in any

form or by any means, electronic or mechanical, including photocopying and

microlm, without the prior written authorization of ZTE Corporation.

There may be possibility of inconformity between the manual and new pub-

lishing documents, we promise a timely update. No prior notication for the

updated materials but transfer into update version.

Copyright © 2012 by ZTE Corporation

All rights reserved.

Contents

1. General .........................................................................6

1.1 Welcome ..........................................................................................6

1.2 Safety Precautions ...........................................................................6

1.3 Cleaning and Maintaining ................................................................ 8

1.4 Limited Warranty ..............................................................................8

1.5 Limitation of Liability .........................................................................9

2. Getting Started ...........................................................10

2.1 Appearance ....................................................................................10

2.2 LED Indicator .................................................................................10

2.3 Working Condition ..........................................................................12

2.4 Technical Parameters ....................................................................

2.5 Ports ...............................................................................................13

3. Connecting MODEM ..................................................14

3.1 Application Structure ......................................................................14

3.2 Hardware Installation .....................................................................14

3.2.1 Connect to LAN ..................................................................14

3.2.2 Connect to Phone...............................................................15

3.2.3 Connect Power Adapter ..................................................... 15

3.2.4 Power on MODEM .............................................................15

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4. Preparation for Conguring MODEM .......................16

4.1 TCP/IP Installation and Conguration ............................................16

4.2 Checking ........................................................................................19

4.2.1 Check LAN Connection ......................................................19

4.2.2 Cancel Proxy Server in Browser ........................................19

4.2.3 Others.................................................................................20

5. Ordinary Operation ....................................................21

5.1 Login ..............................................................................................21

5.2 Status .............................................................................................24

5.2.1 Connection Status ..............................................................24

5.2.2 WiMAX Information ............................................................26

5.2.3 About My Modem ............................................................... 28

5.3 Setup ..............................................................................................29

5.3.1 IP Conguration ..................................................................29

5.3.2 DHCP Clients ..................................................................... 30

5.3.3 DHCP Binding .................................................................... 31

5.3.4 WAN Connection ................................................................ 32

5.4 WLAN .............................................................................................33

5.4.1 Basic Settings.....................................................................33

5.4.2 Security ..............................................................................35

5.4.3 MAC Filter ..........................................................................38

5.4.4 Advanced Settings .............................................................40

5.5 Advanced .......................................................................................41

5.5.1 Routing Setup.....................................................................41

5.5.2 SNTP Client Conguration ................................................. 42

5.5.3 DDNS Setup ....................................................................... 43

5.5.4 DNS Conguration .............................................................44

5.6 Security ..........................................................................................46

5.6.1 Port Forwarding .................................................................. 46

5.6.2 Port Trigger.........................................................................49

5.6.3 DMZ....................................................................................52

5.7 Tools ...............................................................................................54

5.7.1 System Commands ............................................................54

5.7.2 Ping .................................................................................... 55

5.7.3 User Management .............................................................. 56

5.7.4 Update MODEM .................................................................57

5.7.5 System Log ........................................................................58

5.8 WIMAX Settings .............................................................................59

5.8.1 Channel Settings ................................................................59

5.8.2 WiMAX Authentication .......................................................60

6. Troubleshooting .........................................................64

Appendix Glossary ..........................................................67

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1. General

1.1 Welcome

Thanks for choosing the ZTE IX380 WiMAX MODEM (hereinafter referred to

as “MODEM”). To get the most from your MODEM and to keep it in the best

condition please read this manual carefully.

The pictures, symbols and contents in this manual are for reference only.

They might not be completely identical with your MODEM. ZTE operates a

policy of continuous development. We reserve the right to update the techni-

cal specications in this document at any time without prior notice.

1.2 Safety Precautions

Some electronic devices may be susceptible to electromagnetic interference.

Locate the MODEM away from TV set, radio and other electronic equipment

to avoid electromagnetic interference.

The MODEM may interfere with medical devices li ke hearing aides and

pacemakers. Consult with a physician or the manufacturer of the medical

device before using the MODEM.

Do not use your MODEM in dangerous environments such as oil or chemical

factories where there are explosive gases or explosive products being pro-

cessed.

Please use original accessories or accessories that are authorized by your

Equipment Provider. Unauthorized accessories may affect the MODEM per-

formance, damage the MODEM or cause danger to you.

Do not attempt to dismantle the MODEM. There are no user serviceable

parts.

Do not immerse the MODEM in any liquid.

Do not place objects on top of the MODEM. This may lead to overheating of

the device.

The device must be placed in ventilation environment for use.

Do not expose the MODEM to direct sunlight or store it in hot areas. High

temperature can shorten the life of electronic devices.

Do not touch the antenna while calling.

Do not allow children to play with the MODEM or charger.

Keep the length of the cable between the MODEM and the phone less than

33 feet.

The MODEM is for indoor use only. Do not use the MODEM outside. Do not

connect telephone extensions which run outside of the building. These can

result in lightning damage to your unit.

This device has been tested for compliance with FCC RF Exposure (SAR)

limits in the typical laptop computer conguration. This device cannot be Use

with handheld PDAs (personal digital assistants). This device and its antenna

must not be co-located or operated in conjunction with any other antenna or

transmitter.

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1.3 Cleaning and Maintaining

Use an antistatic cloth to clean the MODEM. Do not use chemical or abra-

sive cleanser as these could damage the plastic case. Turn off your MODEM

before you clean it.

Do not use your MODEM during a thunderstorm. Remove the mains power

pack from the wall socket.

Please do not touch the antenna with your hand during conversation. Cover-

ing the antenna may affects call quality, may cause the MODEM to operate

at higher power level than needed.

1.4 Limited Warranty

This warranty does not apply to defects or errors in the Product caused by:

(a) Reasonable MODEM Appearance Disguration.

(b) End User’s failure to follow ZTE’s installation, operation or maintenance

instructions or procedures.

(c) End User’s mishandling, misuse, negligence, or improper installation,

disassemble, storage, servicing or operation of the Product.

(d) Modications or repairs not made by ZTE or a ZTE-certied individual.

(e) Power failures, surges, re, ood, accident, actions of third parties or

other events outside ZTE’s reasonable control.

(f) Usage of products of third Parties, or usage in conjunction with third

party products provided that such defects is due to the combined usage.

(g) Any other cause beyond the range of normal usage for Products. End

User shall have no right to reject, return, or receive a refund for any

Product from ZTE under the above-mentioned situations.

This warranty is end user’s sole remedy and ZTE’s sole liability for defec-

tive or nonconforming items, and is in lieu of all other warranties, expressed,

implied or statutory, including but not limited to the implied warranties of mer-

chantability and tness for a particular purpose, unless otherwise required

under the mandatory provisions of the law.

1.5 Limitation of Liability

ZTE shall not be liable for any loss of prots or indirect, special, incidental or

consequential damages resulting from or arising out of or in connection with

using of this product, whether or not ZTE had been advised, knew or should

have known of the possibility of such damages, including, but not limited to

lost prots, interruption of business, cost of capital, cost of substitute facilities

or product, or any downtime cost.

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2. Getting Started

2.1 Appearance

Front Panel

2.2 LED Indicator

There are total nine LEDs for the MODEM, detailed description as following

table.

LED Marker Status Description

Flashing Red Network searching

WiMAX

CINR

WiFi

Status

Solid Blue Signal is strong

Solid Green Signal is medium

Solid Red Signal is weak

Off No signal

Green WiFi On

Off WiFi Off

Phone1/

Phone2

Power

LAN1/

LAN2

Top left

corner LED

Top right

corner LED

Off Hook on/Out of Service

Solid Green Hook off

Solid Green Power Supply

Solid Red Power Supply Failure

Off Out of Connection

Solid Green Connection

Flashing Green Data Service Process

Off 10M Interface

Solid Yellow 100M Interface

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2.3 Working Condition

Working Condition for Host

Working temperature: 0°C ~ +55°C [32 °F ~ 131 °F]

Working humidity: 10% ~ 85%

Storage temperature: -40°C ~ +70°C [-40 °F ~ 158 °F]

Storage humidity: 5% ~ 95%

2.4 Technical Parameters

Mode of Access

WiMAX Protocol 802.16e(IEEE 802.16-2005)

WiFi protocol IEEE 802.11b & 802.11g

WiMAX Frequency Range 3400MHz~3600MHz

WiFi Frequency Range 2400MHz~2483.5MHz

Dimensions (W×H×D)

Weight About 420 g (Including antenna)

Please refer to the real objects for the related parameters about the charger.

WiMAX (Worldwide Interoperability for Micro-

wave Access)

175 mm×122 mm×35 mm

(Excluding the height of antenna)

2.5 Ports

All seven ports are in back panel.

Port Indicator Description

External power socket

LAN port

Phone port

Reset button

WLAN button

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3. Connecting MODEM

3.1 Application Structure

Network connection is shown as follows:

3.2 Hardware Installation

Make sure that your MODEM is powered off.

You can turn on/off modem by connecting/disconnecting power cable.

3.2.1 Connect to LAN

1. Connect to LAN via Network Cable

Plug one end of an Ethernet network cable into LAN ports on the back of the

MODEM, and plug the other end into an Ethernet port on a network device,

for example, PCs or other network devices. The Ethernet cable can be cross-

over or straight.

2. Connect to LAN via WiFi

Enable the WiFi function and make sure that your PC has been installed

wireless network card, and then use your PC to search for the SSID of MO-

DEM to connect with it.

Note:

Don’t insert phone cable into LAN ports.

3.2.2 Connect to Phone

Connect phone cable to or port of MODEM.

3.2.3 Connect Power Adapter

Connect the included power adapter to the MODEM power port, and then

plug the power adapter into an electrical outlet. The Power LED on the front

panel will light up when the adapter is connected properly.

Note:

Make sure you use the power adapter that is supplied with the MODEM. Use

of a different power adapter could damage the MODEM.

3.2.4 Power on MODEM

You can turn on modem by connecting power cable.

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4. Preparation for Conguring MODEM

Usually, MODEM has been congured by service provider and you can use it

directly. But in some instance, you need congure MODEM by yourself.

4.1 TCP/IP Installation and Conguration

Installation

If TCP/IP protocol is not installed, please install it rst. Please refer to instal-

lation steps in Windows XP as follows (For classic start menu):

1. Select Start→ Settings→ Control Panel→ Network Connections.

2. Double-click <Local Area Connection> and click <Properties>.

3. Click <Install...> and double-click <Protocol>.

4. Select <

Conguration (For classic start menu)

1. Click <Start> and select [Settings], then click <Network Connections>.

2. Double-click <Local Area Connection> and click <Properties>.

3. Do ubl e-c lick <In ter net Protocol (TCP /IP )> and select < Obt ain

Internet Protocol (TCP/IP)> and click <OK>.

an IP address automati cal ly> , <O bta in DNS ser ver add res s

automatically>.

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Note:

If the service provider provides DNS IP address, please select <Use the fol-

lowing DNS server addresses> and enter the specied IP address.

4.2 Checking

4.2.1 Check LAN Connection

1. Click <Start> and <Run>. In the Open eld, enter command. Press the

Enter key or click the <OK> button. In the command prompt, type ping

192.168.1.1 and press the Enter key.

2. If you get a reply as follows, the LAN connection is ok.

3. If you get a rep ly as fol lows, ple ase c heck the LAN a nd TCP /IP

conguration Refer to chapter 3.2 and chapter 4.1 in detail.

4.2.2 Cancel Proxy Server in Browser

For classic start menu:

1. Select Start→ Settings→ Control Panel→ Internet Options.

2. Select <Connections>.

3. Click the <LAN Settings> button and remove anything that is checked.

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4. Click the <

5. Click the <OK> button to conrm canceling proxy server in browser.

Cancel> button to go back to the previous screen.

4.2.3 Others

Sometimes you also need several parameters, please ask your service pro-

vider in detail.

5. Ordinary Operation

5.1 Login

To access the Web-based Utility of the MODEM, launch Internet Explorer

and enter the MODEM’s default IP address (192.168.1.1) in the address

eld, then press the Enter key. A screen will appear asking you for your User

name and Password (detail as following picture). Enter admin in the User-

name eld and admin in the Password eld. Select the proper language.

Then click the <login> button.

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Note:

-If you click <exit> button, you will see the following prompt message.

When you access the MODEM setup page, the rst screen you see as fol-

lowing:

The whole interface is divided into two parts, and related functions can be

executed by operation in the related areas.

1. Function Button



Clicking Status link displays status and statistical information for all

connections and interfaces.



Clicking Setup link allows you to edit existing connections, and congure

other basic settings.



Clicking WLAN link allows you to edit WLAN interface.



Clicking Advanced link allows you to congure advanced features like

SNTP, DNS etc.



Clic king Security link allows you to configure Port Forwarding, Port

Trigger etc.



Clicking Tools l ink allows you to carry ou t system commands and

perform simple system tests.



Clicking WiMAX link allows you to congure WiMAX settings.



Clicking logout link to exit MODEM setup page manually.

2. User Area

Show the man-computer interaction information under various conditions.

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5.2 Status

5.2.1 Connection Status

After you access the MODEM setup page successfully, please click Status

Connection Status link, you will see the basic information.





WiMAX IP Address

The IP address of the MODEM obtained automatically



Modem IP Address

The IP Address of the MODEM



Modem IP Subnet

The IP Subnet of the MODEM



Ethernet 1

LAN port 1 property and current status



Ethernet 2

LAN port 2 property and current status



Phone 1

Phone 1 current status



Phone 2

Phone 2 current status



Show the current network signal strength and connection status. Detail as

follows:

Name Icon Description

Signal

strength

More real lines show stronger signal

No signal

Connected MODEM accesses network successfully

Connection

status

Disconnected Disconnected with WiMAX network

Connecting

MODEM is connecting or searching for

WiMAX network

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5.2.2 WiMAX Information

Aft er acce ss MODEM setup page succe ssfu lly, plea se click Status 

WiMAX Information link to access the following screen:



WiMAX Information

Use to view WiMAX network information.



WAN IP: IP address for WAN connection. It is the same IP address as

the WiMAX IP Address



BSID: Base Station ID of the MODEM connected



Cell ID: Cell ID of the MODEM connected



Frequency: Frequency information



Tx Bytes: Transmission ow statistic



Rx Bytes: Receiver ow statistic



Connection Duration: Duration of time for connection



RSSI: Receive signal strength indicator



Tx Power: Transmission power



PER: Packet error ratio



CINR: Carrier to interference and noise ratio



UL Modulation: Adjustment encoding mode of uplink



DL Modulation: Adjustment encoding mode of downlink

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5.2.3 About My Modem

After access MODEM setup page successfully, please click Status  About

My Modem link to access the following screen:



Model Name: The model name of this MODEM



Software Version: Current software version of this MODEM



Hardware Version: Current hardware version of this MODEM



Uptime: The running elapsed of the MODEM



MAC Address: The MAC address of the MODEM.

5.3 Setup

5.3.1 IP Conguration

After access MODEM setup page successfully, please click Setup  LAN

Conguration  IP Conguration link to access the following screen:



IP Address: IP address for LAN



NetMask: Net mask for LAN



Enable DHCP: Enable or disable the DHCP service, when this item is

checked, you should set DHCP server information as follows

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

Start IP: First IP assigned by DHCP server



Max User: The max number assigned by DHCP server



NetMask: Net mask assigned by DHCP server



WINS Server: IP for WINS server



Lease Time: Time that DHCP server rents the IP address (Unit: day)

5.3.2 DHCP Clients

After access MODEM setup page successfully, please click Setup  LAN

Conguration  DHCP Clients link to access the following screen:



MAC Address: MAC address of DHCP client



IP Address: IP address for DHCP clients



Expires in: The left time for lease, if this IP address is static bound, then

demonstrated: Innity

5.3.3 DHCP Binding

After access MODEM setup page successfully, please click Setup  LAN

Conguration  DHCP Binding link to access the following screen:

You can set MAC address and IP address binding, create a DHCP bind-

ing table to mapping MAC address and IP address of clients. When DHCP

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server assigns address, IP address will be assigned according to the binding

relations of MAC and IP, and never expired.

Fo r e xam ple : MAC address i s 0 0-0 a-e 2-c6-48-ba; and IP addre ss is

192.168.1.133, it means that the IP address DHCP Server assigns to the

MAC address corresponding host is 192.168.1.133.

5.3.4 WAN Connection

After access MODEM setup page successfully, please click Setup  WAN
Connection link to access the following screen:



Type: WAN connection type



NAT: NAT enable/disable



IP address: WAN IP address



Mask: Netmask address



Gateway: Gateway IP address



DNS: Main DNS address



Standby DNS: Standby DNS address



Lease Time: The time that WAN rent IP address from DHCP server

---- <connect>/<disconnect> button Use to WAN connect/disconnect.

5.4 WLAN

5.4.1 Basic Settings

After access MODEM setup page successfully, please click WLAN  Basic

Settings link to access the following screen:

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

Enable Wireless RF: Display the WLAN function status based on the

WLAN button status On or Off.



Mode: Use to select default wireless mode



Channel: Use to congure default wireless channel



SSID: Use to congure SSID, not more than 32 characters

---- <submit> button use to active the basic wireless conguration

5.4.2 Security

After access MODEM setup page successfully, please click WLAN  Secu-

rity link to access the following screen:



Hide SSID: Select the option to hide SSID of WLAN



Security Mode: Use to select the security mode of WLAN

---- <submit> button use to active the wireless security conguration

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WEP

WEP is a basic type of wireless encryption protocol.



WEP Type: You can select the 64-bit or 128-bit, the 128-bit can provide

much better security than 64-bit.



WEP Key Type: You can select Alphanumeric or Hexadecimal.



Use WEP Type: You can select 1~4 to use the Key1~Key4.



Key1~Key4: You can set the WEP key.

---- <submit> button use to active the wireless security conguration

WPA

WPA is an advanced type of wireless encryption protocol.



WPA Type: You can select WPA or WPA2.



Encryption Type: You can select TKIP or AES.



Group Key Renewal: You can input 0~3600 seconds as the interval of

change the key.



PSK Passphrase: You can input 8~32 bytes digit as the WPA key.

---- <submit> button use to active the wireless security conguration

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5.4.3 MAC Filter

After access MODEM setup page successfully, please click WLAN  MAC

Filter link to access the following screen:

Access List



Access Restriction: To enable or disable the access restriction function



Restriction Type: If Access Restriction enabled, you need select the

restriction type

---- <submit> button use to active the conguration

Clients MAC



Wireless Clients MAC List: The wireless clients MAC address list.

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5.4.4 Advanced Settings

After access MODEM setup page successfully, please click WLAN  Ad-

vanced Settings link to access the following screen:



Zone: Use to select Zone



Beacon Interval: Use to congure beacon interval



Tx Rate: Use to congure transmit rate



Tx Power: Use to congure transmit power

---- <submit> button used to active the advanced conguration.

5.5 Advanced

5.5.1 Routing Setup

After access MODEM setup page successfully, please click Advanced 

Route link to access the following screen:



Default Gateway Interface: Use to congure default gateway interface



Destination Network Address: Use to congure destination network

address



Destination Mask: Use to congure destination network mask address

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

Next Hop IP: Use to congure next hop IP address

---- <submit> button Use to active the default gateway conguration

add> button Use to save the route item

---- <

---- <modify> button Use to modify the selected route item

---- <delete> button Use to delete the selected route item

5.5.2 SNTP Client Conguration

After access MODEM setup page successfully, please click Advanced 

SNTP link to access the following screen:



Automatically adjust clock for daylight saving changes: Enable/

Disable automatically adjust clock for daylight saving changes function



Time Zone: Select time zone



Primary Server Address: Main SNTP server address



Secondary Server Address: Standby SNTP server address



Poll Interval: Poll interval time, and the unit is second

---- <submit> button Use to active the SNTP client conguration

5.5.3 DDNS Setup

After access MODEM setup page successfully, please click Advanced 

DDNS link to access the following screen:

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DDNS is a dynamic domain analysis system. After applying DDNS, a dy-

namic IP address to the mainframe also can provide domain name services.

For example, the mainframe through dial-up or XDSL DHCP server gets IP

address and domain names dynamically. Enable and configure DDNS so

the host's IP address changes will not affect the users who visit through the

domain name.



DDNS Protocol: Dynamic Domain Name Service



Enable DDNS: Active/Inactive DDNS function



Server: Available server address. The modem uses ddns.nu protocol,

the server has a domain name, and the default name is ns.ddns.nu.



Username: Username which has registered successfully in DDNS



Password: Password which has registered successfully in DDNS



Handle: Bind character string and the corresponding IP address. Only

available in the ddns.nu protocol



WAN Connection: Use to select the WAN side connection port

---- <submit> button Use to active the DDNS Setup

5.5.4 DNS Conguration

After access MODEM setup page successfully, please click Advanced 

DNS Service link to access the following screen:



Domain Name: Main domain name, and the default is HappyFamily

---- <submit> button Use to active the Domain Name conguration



Host Name: Host name



IP Address: Host IP address

---- <submit> button Use to active the Host conguration

---- <cancel> button Use to cancel the Domain/Host conguration

---- <add> button Use to add DNS Conguration

---- <delete> button Use to delete DNS Conguration

---- <edit IP> button Use to edit IP Address

---- <edit name> button Use to edit Host Name

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5.6 Security

5.6.1 Port Forwarding

After access MODEM setup page successfully, please click Security  Port

Forwarding link to access the following screen:

In this page you can congure one rule which permit the port visiting redi-

rected policy, for the rule that WAN IP is the source, and LAN IP is the desti-

nation. The mainly application example is that WAN side client visits the LAN

side server.

5.6.1.1 Add Port Forwarding Project

Click <add> button to access following screen:



Project Name: The project name of port forwarding



Enable: Enable the port forwarding function



Protocol: Select the protocol type TCP or UDP



LAN IP: IP address in local area network



WAN Port Range: Port range for WAN connection



LAN Port: Port number in Local area network

---- Click <add> button to save the congured rule

---- Click <back> button to return to the port forwarding page

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5.6.1.2 Modify Port Forwarding Project

Select the project that you want to modify and click <modify> button to ac-

cess following screen:

Click <back> button to cancel the change and return to the port forwarding

page

Click <modify> button to submit the change and return to the port forwarding

page

5.6.2 Port Trigger

After access MODEM setup page successfully, please click Security  Port

Trigger link to access the following screen:



Application

Project Name: Application name for port trigger function

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

Triggered Range

Protocol: Display protocol of trigger connection

Start: Display start port of trigger connection

End: Display end port of trigger connection



Forwarded Range

Protocol: Display protocol of transfer connection

Start: Display start port of transfer connection

End: Display end port of transfer connection



Status: Display current status of trigger application



Action: Active or inactive cu rrent config uratio n, there are two type

buttons: <Enable> and <Disable>, when you click current button, the

action changed to another

---- Click <add> to add a port trigger rule

---- Click <reset> to load default conguration from system

---- Choose the project then click <modify> to change items

---- Choose the project then click <delete> to delete items

5.6.2.1 Add Port Trigger Rule

Click <add> button to access following screen.

Click <back> button to return to the port trigger page, and click <add> button

to save the port trigger conguration.

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5.6.2.2 Modify Port Trigger Rule

Click <modify> button to access following screen.

Click <back> button to return to the port trigger page, and click <modify>

button to save the port trigger conguration.

5.6.3 DMZ

After access MODEM setup page successfully, please click Security  DMZ

link to access the following screen:



Enable: Enable/Disable DMZ host



IP: DMZ host IP address

---- <submit> button Use to active the DMZ related conguration.

DMZ conguration means that you can congure one specied host or an

IP address as DMZ zone, the host within DMZ zone can provide the server

function for the outside.

To ensure the security of LAN side non-DMZ zone host, it’s recommended

that set the DMZ zone host as FTP or WEB server, thus the ftp or WEB visit

request from WAN side host can be redirected to the FTP or WEB server

within DMZ zone.

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5.7 Tools

5.7.1 System Commands

After access MODEM setup page successfully, please click Tools  Sys-

tem Commands link to access the following screen:

---- Once click

several minutes, because restarting MODEM needs some delayed

time, you must wait until MODEM nish restarting.

---- Click Allow Access link, Customer care will remote access your

MODEM and help you solve some problem.

Restart link, t he Web page will no response within

---- Click Restore MODEM Defaults link, system will use default con-

guration instead of current conguration.

5.7.2 Ping

After access MODEM setup page successfully, please click Tools  Ping

link to access the following screen:



Destination: IP address or network address

After input the destination address, please click <ping> button, the test result

will be displayed in the text box.

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5.7.3 User Management

After access MODEM setup page successfully, please click Tools  User

Management link to access the following screen:



New Password: New password



Conrm Password: Repeat password

---- Click <submit> button to active the password conguration.

5.7.4 Update MODEM

After access MODEM setup page successfully, please click Tools  Update

MODEM link to access the following screen:

Click <Browse…> button to select the version and conguration les, click

<Update> button to upload the version and conguration les.

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5.7.5 System Log

After access MODEM setup page successfully, please click Tools  Sys-

tem Log link to access the following screen:

This page includes four buttons.



refresh: Display the latest 20 log items.



save: Save current log to ash.



clear: Clear current log item.



download: Download the current log to the local specied directory.

5.8 WIMAX Settings

5.8.1 Channel Settings

After access MODEM se tup page succe ssful ly, please click WiMAX 

Channel Settings link to access the following screen:



Bandwidths: Bandwidth lists can be selected.

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

Search Mode: Select Frequency List or Frequency Band.



Channel: Channel ID.



Frequency: Frequency of the channel.

After nish the conguration, click <Submit> button to take effect.

5.8.2 WiMAX Authentication

After access MODEM se tup page succe ssful ly, please click WiMAX 

WiMAX Authentication link to access the following screen:

1. EAP-TTLS/MSCHAPv2



Default Identity: default identity for EAP-TTLS/MSCHAPv2



Default Password: default password for EAP-TTLS/MSCHAPv2



Re-enter to Conrm: Enter user authentication password once again



Anonymous Identity: anonymous identity for EAP-TTLS/MSCHAPv2

After nishing the above conguration, click <Submit> button to take effect.

CA Certicate File: Click <Browse…> button to select CA certicate le in

local disk, then click <Update> button to upload

2. EAP-MD5

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

Default Identity: Default Identity for EAP-MD5



Default Password: Default Password for EAP-MD5



Re-enter To Conrm: Enter user authentication password once again.



Anonymous Identity: Anonymous identity for EAP-MD5

After nishing the related conguration, click <Submit> button to take effect.

3. EAP-TLS



Default Identity: Default Identity for EAP-TLS



Device Private Key Password: Device Private Key Password for EAP-

TLS



Re-enter to Conrm: Enter user authentication password once again.

After nishing the above conguration, click <Submit> button to take effect.



Device Private Key File : Click <Browse…> button to select device

private key le in local disk, then click <Update> button to upload



Device Certificate File: Click <Browse…> button to select device

certicate le in local disk, then click <Update> button to upload



CA Certicate File: Click <Browse…> button to select CA certicate le

in local disk, then click <Update> button to upload

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6. Troubleshooting

This chapter lists some problems that you might encounter while installing or

using MODEM, please read following relative information at rst. If the prob-

lem still can not be solved, please contact with distributor or service provider.

Problem Check Point

Indicator light

1. Make sure power adapter is original

After power on the MO-

DEM, power LED is off.

After insert Ethernet

cable, the LAN indicator

light is off.

accessories.

2. Power adapter correctly connect with

MODEM and wall socket/power.

1. Make sure Ethernet cable correctly

connect with computer/HUB and MODEM.

2. Conrm computer/HUB is power on.

Problem Check Point

Access network failure

1. Verify the LAN connection successful.

2. Checking your TCP/IP settings.

Refer to Windows Help for details. Make

sure Obtain IP address automatically is

Can not access the setup

page of the MODEM

Can not access Internet

selected in the settings.

3. Using Ping command to make sure that

your computer is properly connected to

the MODEM. Please refer to chapter 4.2.

If it still does not work, please contact your

service provider.

1. Please check your PC’s settings and

connection according to the above

advices, make sure that your PC can

access MODEM setup page.

2. If PC is congured correctly and only

can access MODEM setup page, please

check your MODEM. Detailed refer to

chapter 5.

If MODEM congured correctly, but still not

work, please contact your service provider.

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Problem Check Point

Others

1. Please Conrm the connectivity of

telephone.

Call failure

Web page conguration

lost after restart the MO-

DEM

2. Make sure the telephones perfectly

connect with MODEM.

If the call still fails, please contact with your

service provider.

1. Make sure you have clicked <submit>

button after modify the conguration every

time.

2. If you click <submit> button, but the

problem still exist, please contact with

your service provider.

Appendix Glossary



DNS

Doma in Name Server: it can provide the service that n etwork node

name can be translated to network IP address in the internet.



DDNS

Dynamic Domain Name Server.



DHCP

Dynamic Host Conguration Protocol.



DMZ

Demilitarized Zone.



Internet

Global network, Use to exchange data, news and viewpoints within

millions of computer.



IP Address

32 bit address, Use to identify one computer in TCP/IP.



LAN

Use to connect some communication equipment (computer, MODEM

and printer) within one room, school or other limited region.



MAC Address

The Media Access Control (MAC) address is a unique number assigned

by the manufacture r t o any Ethernet networking device, such as a

network adapter, that allows the network to identify it at the hardware

level. For all practical purpo ses, this num ber is usually p ermanent.

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Unlike IP address, which can change every time a computer log in the

network, the MAC address o f a device stays the same, making it a

valuable identier for the network.



NAT

Network Address Translation.



Protocol

Communication protocol: it is a rule that network equipment must follow

for mutual communicating to transfer, transmit and receive data.



SNTP

Simple Network Time Protocol.



TCP/IP

Transmission Control Protocol/Internet Protocol: basic communication

protocol of network communication, but TCP/IP defines one group of

protocol, not only include TCP and IP.



UDP

User Data Protocol: packet exchanging communication protocol in

internet, its default under layer protocol is IP, provide simple protocol

mechanism when transfer information to another user.



WAN

Wide Area Network.



WiMAX

Worldwide Interoperability for Microwave Access.

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