ZTE IX380
WiMAX MODEM
User Manual
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No part of this publication may be excerpted, reproduced, translated in any
form or by any means, electronic or mechanical, including photocopying and
microlm, without the prior written authorization of ZTE Corporation.
There may be possibility of inconformity between the manual and new pub-
lishing documents, we promise a timely update. No prior notication for the
updated materials but transfer into update version.
Copyright © 2012 by ZTE Corporation
All rights reserved.
Contents
1. General .........................................................................6
1.1 Welcome ..........................................................................................6
1.2 Safety Precautions ...........................................................................6
1.3 Cleaning and Maintaining ................................................................ 8
1.4 Limited Warranty ..............................................................................8
1.5 Limitation of Liability .........................................................................9
2. Getting Started ...........................................................10
2.1 Appearance ....................................................................................10
2.2 LED Indicator .................................................................................10
2.3 Working Condition ..........................................................................12
2.4 Technical Parameters ....................................................................
2.5 Ports ...............................................................................................13
3. Connecting MODEM ..................................................14
3.1 Application Structure ......................................................................14
3.2 Hardware Installation .....................................................................14
3.2.1 Connect to LAN ..................................................................14
3.2.2 Connect to Phone...............................................................15
3.2.3 Connect Power Adapter ..................................................... 15
3.2.4 Power on MODEM .............................................................15
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4. Preparation for Conguring MODEM .......................16
4.1 TCP/IP Installation and Conguration ............................................16
4.2 Checking ........................................................................................19
4.2.1 Check LAN Connection ......................................................19
4.2.2 Cancel Proxy Server in Browser ........................................19
4.2.3 Others.................................................................................20
5. Ordinary Operation ....................................................21
5.1 Login ..............................................................................................21
5.2 Status .............................................................................................24
5.2.1 Connection Status ..............................................................24
5.2.2 WiMAX Information ............................................................26
5.2.3 About My Modem ............................................................... 28
5.3 Setup ..............................................................................................29
5.3.1 IP Conguration ..................................................................29
5.3.2 DHCP Clients ..................................................................... 30
5.3.3 DHCP Binding .................................................................... 31
5.3.4 WAN Connection ................................................................ 32
5.4 WLAN .............................................................................................33
5.4.1 Basic Settings.....................................................................33
5.4.2 Security ..............................................................................35
5.4.3 MAC Filter ..........................................................................38
5.4.4 Advanced Settings .............................................................40
5.5 Advanced .......................................................................................41
5.5.1 Routing Setup.....................................................................41
5.5.2 SNTP Client Conguration ................................................. 42
5.5.3 DDNS Setup ....................................................................... 43
5.5.4 DNS Conguration .............................................................44
5.6 Security ..........................................................................................46
5.6.1 Port Forwarding .................................................................. 46
5.6.2 Port Trigger.........................................................................49
5.6.3 DMZ....................................................................................52
5.7 Tools ...............................................................................................54
5.7.1 System Commands ............................................................54
5.7.2 Ping .................................................................................... 55
5.7.3 User Management .............................................................. 56
5.7.4 Update MODEM .................................................................57
5.7.5 System Log ........................................................................58
5.8 WIMAX Settings .............................................................................59
5.8.1 Channel Settings ................................................................59
5.8.2 WiMAX Authentication .......................................................60
6. Troubleshooting .........................................................64
Appendix Glossary ..........................................................67
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1. General
1.1 Welcome
Thanks for choosing the ZTE IX380 WiMAX MODEM (hereinafter referred to
as “MODEM”). To get the most from your MODEM and to keep it in the best
condition please read this manual carefully.
The pictures, symbols and contents in this manual are for reference only.
They might not be completely identical with your MODEM. ZTE operates a
policy of continuous development. We reserve the right to update the techni-
cal specications in this document at any time without prior notice.
1.2 Safety Precautions
Some electronic devices may be susceptible to electromagnetic interference.
Locate the MODEM away from TV set, radio and other electronic equipment
to avoid electromagnetic interference.
The MODEM may interfere with medical devices li ke hearing aides and
pacemakers. Consult with a physician or the manufacturer of the medical
device before using the MODEM.
Do not use your MODEM in dangerous environments such as oil or chemical
factories where there are explosive gases or explosive products being pro-
cessed.
Please use original accessories or accessories that are authorized by your
Equipment Provider. Unauthorized accessories may affect the MODEM per-
formance, damage the MODEM or cause danger to you.
Do not attempt to dismantle the MODEM. There are no user serviceable
parts.
Do not immerse the MODEM in any liquid.
Do not place objects on top of the MODEM. This may lead to overheating of
the device.
The device must be placed in ventilation environment for use.
Do not expose the MODEM to direct sunlight or store it in hot areas. High
temperature can shorten the life of electronic devices.
Do not touch the antenna while calling.
Do not allow children to play with the MODEM or charger.
Keep the length of the cable between the MODEM and the phone less than
33 feet.
The MODEM is for indoor use only. Do not use the MODEM outside. Do not
connect telephone extensions which run outside of the building. These can
result in lightning damage to your unit.
This device has been tested for compliance with FCC RF Exposure (SAR)
limits in the typical laptop computer conguration. This device cannot be Use
with handheld PDAs (personal digital assistants). This device and its antenna
must not be co-located or operated in conjunction with any other antenna or
transmitter.
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1.3 Cleaning and Maintaining
Use an antistatic cloth to clean the MODEM. Do not use chemical or abra-
sive cleanser as these could damage the plastic case. Turn off your MODEM
before you clean it.
Do not use your MODEM during a thunderstorm. Remove the mains power
pack from the wall socket.
Please do not touch the antenna with your hand during conversation. Cover-
ing the antenna may affects call quality, may cause the MODEM to operate
at higher power level than needed.
1.4 Limited Warranty
This warranty does not apply to defects or errors in the Product caused by:
(a) Reasonable MODEM Appearance Disguration.
(b) End User’s failure to follow ZTE’s installation, operation or maintenance
instructions or procedures.
(c) End User’s mishandling, misuse, negligence, or improper installation,
disassemble, storage, servicing or operation of the Product.
(d) Modications or repairs not made by ZTE or a ZTE-certied individual.
(e) Power failures, surges, re, ood, accident, actions of third parties or
other events outside ZTE’s reasonable control.
(f) Usage of products of third Parties, or usage in conjunction with third
party products provided that such defects is due to the combined usage.
(g) Any other cause beyond the range of normal usage for Products. End
User shall have no right to reject, return, or receive a refund for any
Product from ZTE under the above-mentioned situations.
This warranty is end user’s sole remedy and ZTE’s sole liability for defec-
tive or nonconforming items, and is in lieu of all other warranties, expressed,
implied or statutory, including but not limited to the implied warranties of mer-
chantability and tness for a particular purpose, unless otherwise required
under the mandatory provisions of the law.
1.5 Limitation of Liability
ZTE shall not be liable for any loss of prots or indirect, special, incidental or
consequential damages resulting from or arising out of or in connection with
using of this product, whether or not ZTE had been advised, knew or should
have known of the possibility of such damages, including, but not limited to
lost prots, interruption of business, cost of capital, cost of substitute facilities
or product, or any downtime cost.
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2. Getting Started
2.1 Appearance
Front Panel
2.2 LED Indicator
There are total nine LEDs for the MODEM, detailed description as following
table.
LED Marker Status Description
Flashing Red Network searching
WiMAX
CINR
WiFi
Status
Solid Blue Signal is strong
Solid Green Signal is medium
Solid Red Signal is weak
Off No signal
Green WiFi On
Off WiFi Off
Phone1/
Phone2
Power
LAN1/
LAN2
Top left
corner LED
Top right
corner LED
Off Hook on/Out of Service
Solid Green Hook off
Solid Green Power Supply
Solid Red Power Supply Failure
Off Out of Connection
Solid Green Connection
Flashing Green Data Service Process
Off 10M Interface
Solid Yellow 100M Interface
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2.3 Working Condition
Working Condition for Host
Working temperature: 0°C ~ +55°C [32 °F ~ 131 °F]
Working humidity: 10% ~ 85%
Storage temperature: -40°C ~ +70°C [-40 °F ~ 158 °F]
Storage humidity: 5% ~ 95%
2.4 Technical Parameters
Mode of Access
WiMAX Protocol 802.16e(IEEE 802.16-2005)
WiFi protocol IEEE 802.11b & 802.11g
WiMAX Frequency Range 3400MHz~3600MHz
WiFi Frequency Range 2400MHz~2483.5MHz
Dimensions (W×H×D)
Weight About 420 g (Including antenna)
Please refer to the real objects for the related parameters about the charger.
WiMAX (Worldwide Interoperability for Micro-
wave Access)
175 mm×122 mm×35 mm
(Excluding the height of antenna)
2.5 Ports
All seven ports are in back panel.
Port Indicator Description
External power socket
LAN port
Phone port
Reset button
WLAN button
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3. Connecting MODEM
3.1 Application Structure
Network connection is shown as follows:
3.2 Hardware Installation
Make sure that your MODEM is powered off.
You can turn on/off modem by connecting/disconnecting power cable.
3.2.1 Connect to LAN
1. Connect to LAN via Network Cable
Plug one end of an Ethernet network cable into LAN ports on the back of the
MODEM, and plug the other end into an Ethernet port on a network device,
for example, PCs or other network devices. The Ethernet cable can be cross-
over or straight.
2. Connect to LAN via WiFi
Enable the WiFi function and make sure that your PC has been installed
wireless network card, and then use your PC to search for the SSID of MO-
DEM to connect with it.
Note:
Don’t insert phone cable into LAN ports.
3.2.2 Connect to Phone
Connect phone cable to or port of MODEM.
3.2.3 Connect Power Adapter
Connect the included power adapter to the MODEM power port, and then
plug the power adapter into an electrical outlet. The Power LED on the front
panel will light up when the adapter is connected properly.
Note:
Make sure you use the power adapter that is supplied with the MODEM. Use
of a different power adapter could damage the MODEM.
3.2.4 Power on MODEM
You can turn on modem by connecting power cable.
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4. Preparation for Conguring MODEM
Usually, MODEM has been congured by service provider and you can use it
directly. But in some instance, you need congure MODEM by yourself.
4.1 TCP/IP Installation and Conguration
Installation
If TCP/IP protocol is not installed, please install it rst. Please refer to instal-
lation steps in Windows XP as follows (For classic start menu):
1. Select Start→ Settings→ Control Panel→ Network Connections.
2. Double-click <Local Area Connection> and click <Properties>.
3. Click <Install...> and double-click <Protocol>.
4. Select <
Conguration (For classic start menu)
1. Click <Start> and select [Settings], then click <Network Connections>.
2. Double-click <Local Area Connection> and click <Properties>.
3. Do ubl e-c lick <In ter net Protocol (TCP /IP )> and select < Obt ain
Internet Protocol (TCP/IP)> and click <OK>.
an IP address automati cal ly> , <O bta in DNS ser ver add res s
automatically>.
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Note:
If the service provider provides DNS IP address, please select <Use the fol-
lowing DNS server addresses> and enter the specied IP address.
4.2 Checking
4.2.1 Check LAN Connection
1. Click <Start> and <Run>. In the Open eld, enter command. Press the
Enter key or click the <OK> button. In the command prompt, type ping
192.168.1.1 and press the Enter key.
2. If you get a reply as follows, the LAN connection is ok.
3. If you get a rep ly as fol lows, ple ase c heck the LAN a nd TCP /IP
conguration Refer to chapter 3.2 and chapter 4.1 in detail.
4.2.2 Cancel Proxy Server in Browser
For classic start menu:
1. Select Start→ Settings→ Control Panel→ Internet Options.
2. Select <Connections>.
3. Click the <LAN Settings> button and remove anything that is checked.
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4. Click the <
5. Click the <OK> button to conrm canceling proxy server in browser.
Cancel> button to go back to the previous screen.
4.2.3 Others
Sometimes you also need several parameters, please ask your service pro-
vider in detail.
5. Ordinary Operation
5.1 Login
To access the Web-based Utility of the MODEM, launch Internet Explorer
and enter the MODEM’s default IP address (192.168.1.1) in the address
eld, then press the Enter key. A screen will appear asking you for your User
name and Password (detail as following picture). Enter admin in the User-
name eld and admin in the Password eld. Select the proper language.
Then click the <login> button.
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