Zte HSDPA User Manual

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ZTE HSDPA USB Modem

User Guide

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Contents

1 Modem Introduction ......................................................... 3

1.1 Introduction .............................................................. 3

1.2 Warning and Notice ................................................. 3

1.3 Applicability .............................................................. 5

1.4 System requirements ............................................... 5

1.5 Functions .................................................................. 5

1.6 Specification ............................................................. 5

2 Installation ......................................................................... 7

2.1 Package Checking ................................................... 7

2.2 Software Installation ................................................. 7

2.3 Running Application Software ................................ 12

2.4 Disconnect Modem Safely ..................................... 12

2.5 Software Uninstallation .......................................... 12

3 Functions & Operation ................................................... 13

3.1 Interface Introduction ............................................. 13

3.2 Connecting to the Internet...................................... 14

3.3 Settings .................................................................. 20

3.3.1 Security Settings ........................................... 21

3.3.2 Network Settings ........................................... 23

3.4 Help ......................... Error! Bookmark not defined.

4 FAQ & Answers ............................................................... 25

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1 Modem Introduction

1.1 Introduction

Thank you for using ZTE HSDPA USB Modem. To guarantee the modem
is always in its best condition, please read this manual carefully and keep
it for further use.

The ZTE HSDPA USB Modem is a type of multi-mode, 3G modem,
suitable for GSM/GPRS/EDGE/WCDMA/HSDPA networks. It adopts a
standard USB interface used by most notebook PCs. With the GSM/
GPRS/ EDGE/ WCDMA/ HSDPA mobile network, it can help you access
data services and will help you break away from the limits of a fixed
location, and realize wireless communication at any moment everywhere.

The pictures, symbols and content in this manual are just for your
reference. They might not be completely identical with your modem. We
operate a policy of continuous development. We reserve the right to
update the technical specifications in this document at any time without
prior notice.

1.2 Warning and Notice

To the owner

 Some electronic devices, if inadequately shielded are susceptible to

electromagnetic interference sent by the modem, such as electronic
system of vehicles. Please consult the manufacturer of the device
before using the modem if necessary.

 Operating of notebook PC and modem may interfere with medical

devices like hearing aids and pacemakers. Please always keep them
more than 20 centimeters away from such medical devices when they
are turned on. Turn the modem off if necessary. Consult a physician or
the manufacturer of the medical device before using the modem.

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 Be aware of the usage limitation when using the modem in places

where there are explosive gases or explosive products being used,
including petrol stations, chemical facilities, etc. Turn off your modem if
required.

 Don’t touch the inner antenna area, otherwise it will affect your

modem’s performance.

 Store the modem out of the reach of little children. The modem may

cause injury if used as a toy.

Modem

 Please use original accessories or accessories that are authorized.

Using any unauthorized accessories may affect your modem’s
performance, and violate related national regulations concerning
telecom terminals.

 Avoid using the modem near metallic structures, devices or

establishments that can emit electromagnet waves. Otherwise it may
adversely influence received signals.

 The modem is not waterproof. Please keep it dry and store in shady

and cool place.

 Do not use the modem immediately after a sudden temperature change.

In such case, it will produce dew inside and outside the modem. Please
wait until it dries before use.

 Treat the modem carefully. Do not expose to shock or attempt to bend

or twist it, this could lead to irreversible damage.

 Do not dismantle the modem. Any maintenance or repair should be

carried out by a ZTE approved agent. Please consult your distributor.

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In Aircraft

Operating System：

Version 10.4 or above

Configuration：
CPU

PowerPC or Intel

Processor

500M or above

Memory

128M or above

The performance of the modem may be influenced if configuration
below recommended requirement.

Networks

HSDPA/WCDMA/GSM/GPRS/EDGE

Frequency
Band

HSDPA/UMTS 2100MHz: 1920 MHz-1980 MHz/2110

MHz-2170 MHz (Up/Down-Link)

GSM/GPRS/EDGE 900MHz: 880 MHz-915 MHz/925

MHz-960 MHz (Up/Down-Link)

GSM/GPRS/EDGE 1800MHz: 1710 MHz-1785

 Please power off the modem before take off. In order to protect an

airplane’s communication system from interference, modem use is not
permitted when in flight. Use before take off should be in accordance
with the relevant prevailing air safety regulations.

1.3 Applicability

The modem is suitable for use with Apple Macintosh Computers.

1.4 System requirements

1.5 Functions

Functions: Data service, Applications management, etc.

1.6 Specification

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MHz/1805 MHz-1880 MHz (Up/Down-Link)

GSM/GPRS/EDGE 1900MHz: 1850 MHz-1910

MHz/1930 MHz-1990 MHz (Up/Down-Link)

Dimension

43mm*88mm*10mm

Weight

40g

Data Rate
In HSDPA Mode，max download speed 7.2Mbps；

In WCDMA Mode，max speed 384 Kbps；

In EDGE mode，max speed 236.8Kbps

Working
Voltage

5V（Using the notebook PC power supply）

Current Loss

Sleep：80mA Max：500mA

Max Emission
Power

WCDMA Mode：250mW

GSM/GPRS Mode：2W

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2.1 Appearance

2 Installation

2.2 Software Installation

Install the software before connecting your modem to your PC.

 Insert the CD into your CD-ROM drive.

 Download the installation software package, double click it, and then

follow the steps to install.

 The following installation interface will show how to start installation.

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 Click Continue. You will be guided through the steps necessary to

install this software and click Continue.

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 Select a destination volume to install software on the volume

“Macintosh HD”, and then click Continue.

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 Please enter user name and password to be authenticated, and left

click OK to install.

 Installation is in progress, after a while, there will be a tip as follows:

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 Left click Restart to restart computer and finish software installation.

 Note： If you have problems with installation after the above

operation, please contact the service provider for help.

 After the installation, select Finder→Applications and there will be a

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ZTE MOBILE CONNECTION program listed.

2.3 Running Application Software

After the connection manager is installed and connected normally, double
click Finder → Applications → ZTE MOBILE CONNECTION on the
notebook to run the application software.

2.4 Disconnecting the Modem Safely

Please quit the application software first, and then pull out the modem
USB cable.

2.5 Software Un-install

 Close the application program before uninstalling the software.

 Select Finder→Applications→ZTE MOBILE CONNECTION and

select Move to Trash in right click menu of ZTE MOBILE
CONNECTION on the notebook.

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3 Functions & Operation

Internet：

Connect to the Internet.

Settings:

Set normal relative information for the
modem.

Record:

View related information for your operation,
such as user name, start time, disconnect
time, duration, data received and data sent.

Help:

System information for Help.

3.1 Interface Introduction

The following diagrams show the main interface of USB modem
application software, forming three principal areas of functionality. The
related functions can be executed by operation in corresponding areas.

1. Functional Button Area

There will be various functional button icons shown in this area. Select
different function button and it will carry out corresponding operation.

2. System Information Area

Show the system status and different kinds of tip.

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Letter “P” means supporting packet-switch (P) service,
while letter “C” means supporting circuit switch (C) service.

Indicates insert status of the modem, “Green” indicates it
has been connected to the computer.

“Red” indicates disconnected.

Indicates insert status of the SIM/USIM card to the mode.

Green indicates the card has been inserted, and
Red indicates the card has not been inserted.

3. User Area

Show the interactive computer information under various conditions.

3.2 Connecting to the Internet

You can browse web pages after you have accessed to Internet through
the modem.

1. Connect to the Internet

 Click the Internet icon, pop-up window is as follows:

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 To ensure the connection manager connects to Internet properly,

configure user’s network information first. You can save different
operator’s network configurations in different files.

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 Press “+” or “-” to create or delete a configuration file and edit details.

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The user configuration information includes:
 Description (Configuration filename), Telephone Number, Account

Name, Password, APN, DNS, and PDP address.

 If the network supports “Obtain server address automatically”, the

connection manager can obtain the assigned IP information
automatically.

 If the network does not support it, you should fill in the proper

address manually. Please consult the network supplier for all above
information.

 The user configuration information may differ with the network

supplier and network types.

And then click Connect to start connecting Internet.

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When connected, and it will show all the information of data flow,
connection time, etc.

During the course of connecting, you can Cancel the connection. With
connection successful, the Connect button becomes Disconnect.

Note: The modem has the function of network locking the SIM/USIM card.
If you use the SIM/USIM card provided by another network service
provider, you will not be able to connect to that network. To resolve any
problem, you can consult your original network service provider for further
information.

2. Disconnecting from the Internet

Click the Disconnect button to disconnect from the Internet. With
disconnection successful, the button Disconnect becomes Connect.

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3. Internet Log

Click the Dial Record icon, and switch to the Internet log interface. You
can view related information for your operation, such as user name, start
time, disconnect time, duration, data received and data sent.

3.3 Settings

Click Settings icon to switch to the settings interface. It includes security
settings and network settings.

The interface is shown on the following picture：

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3.3.1 Security Settings

 Enable the PIN Code

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When the PIN enable item is selected, you will be asked to enter your PIN
code to use the modem. You can click Revise PIN to modify the number.

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Note: This function needs network support.

Automatic：

The system selects the network automatically

according to user’s configuration rules and

network status.

Manual：

User selects network in manual way.

3.3.2 Network Settings

 Select network Automatic, the system will find the network

available automatically.

 Select network Manual. After a while, network operator list

appears with unavailable operator networks highlighted in red.
Select the required network to connect.

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3.4 Help

Click the Help icon on the application interface to switch to help pop-up
windows. Under “Help” you will find USB modem information introducing
each function, installation and usage guides, application software and
hardware information, etc.

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4 FAQ & Answers

Problem

Description

Possible Causes

Problem Solving

After restarting
the computer,
there is no
signal.

1. The position of the USB
modem is causing poor
signal reception

1．Adjust the angle and
position of the USB

modem.

2．You are in a place of no
or very low GSM/ GPRS/
EDGE/ WCDMA/ HSDPA
network coverage. ,This
includes underground
facilities, tunnels, etc.

2. Change location,
moving to an area with
good signal strength.

Data
connection
failed.

1. You are in a place where
no GSM/ GPRS / EDGE/
WCDMA/ HSDPA network
coverage，

1. Change to a location
with good signal as
above.

2. The network in your
location is currently very
busy.

2. Try later, or move
location to a less busy
network service area.

3. The APN in the user
configuration file is error.

3. Check the APN in the
user configuration file in

the “Internet--Edit
Configure” menu.

4. Modem data is corrupted.

4. There is a possible
network problem. Please
contact with your
network operator

5. Network type selected
manually is incorrect.

5. Select the correct
network type according
to the type of the
SIM/USIM card.

When you meet a problem in service, please refer to the following answers
to help solve it. If the problems still exist, please contact with your supplier.

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Connected to
the Internet,
but cannot
open any
website page.

1. After connection, there is
no data transfer, resulting in
the inability to open web
pages.

1. Check that the APN in
the Default Configuration
is correct.

2. The IE browser may have
encountered problems.

2, Upgrade to a new
version or reinstall the IE
browser.

3. The operating system is
infected by a virus.

3. Use a professional
anti-virus software to
check and remove the
virus.

4. You have connected to
an APN, which cannot
connect to the Internet.

4. Contact your network
operator to confirm the
correct APN setting.