zooz ZEN34 Users Guide

USER MANUAL

USER MANUAL

REMOTE SWITCH

ZEN34

S2

www.getzooz.com

Firmware 1.02

FEATURES

Ÿ Control other Z-Wave devices and enable scenes with

a click of a button

Ÿ Classic paddle switch look and size + magnetic base
Ÿ Install in your electrical switch box or mount

anywhere on a wall with just adhesive tape

Ÿ The latest 700 chip with S2 and SmartStart support
Ÿ Powered by batteries, no wires needed

SPECIFICATIONS

Z-WAVE CONTROL

1. ADD DEVICE to your hub

Initiate inclusion (pairing) in the app (or web

interface). Not sure how? [e-mail]
If you’re using an S2 hub, it may ask you to scan the QR
code or enter the DSK key printed on the back sticker
to complete secure inclusion.

2. POWER the device

Use the triangle tool to open
the remote and access the
batteries. Pull the battery tabs
to power the Remote Switch. If
using SmartStart, it will join
your hub automatically.
Otherwise, proceed to manual
inclusion.

MANUAL INCLUSION

Put your Z-Wave hub into inclusion mode and click
the upper paddle 6 times quickly. The LED indicator
will blink blue during the process and light up green
once added successfully. It will light up red if failed.

Choose your hub and scan the QR code with your phone’s
camera. Then click on the link to access the pairing guide.

Ÿ Model Number: ZEN34
Ÿ Z-Wave Signal Frequency: 908.42 MHz
Ÿ Power: 2 x CR2032 batteries
Ÿ Operating Temperature: 32 – 104° F
Ÿ Range: Up to 250 feet line of sight
Ÿ Installation and Use: Indoor Only

INSTALLATION

1. CHOOSE MOUNTING LOCATION

You can install the Remote Switch in an existing
electrical box, it will fit great next to your hard-wired
switches.
You can also mount it on any type of clean flat surface
or use it as a hand-held remote without the mounting
base.

2. INSTALL THE MAGNETIC BASE
In an electrical box:

Ÿ Turn the power off at the breaker.
Ÿ Make sure you have an empty spot in the box to fit

the Remote Switch in.

Ÿ Use a standard flat head screwdriver to attach the

magnetic base to the electrical box with the supplied
mounting screws.

On a wall or any clean flat surface:

Ÿ Use the supplied screws or adhesive tape to attach

the magnetic base to the surface of your choice

SmartThings

Get more tutorials and helpful tips at www.support.getzooz.com

Hubitat

TROUBLESHOOTING

HA

The device won’t add to your system? Try this:

1. Initiate EXCLUSION and click the lower paddle 6

times quickly.

2. Click the upper paddle 7-8 times as quickly as

possible or try adding it in a non-secure mode.

3. Bring the device closer to your hub, it may be out of

range.

4. Double-check if the device is powered.

5. Get troubleshooting tips for your hub at

www.support.getzooz.com

EXCLUSION (REMOVING / UNPAIRING DEVICE)

1. Bring the Remote Switch within direct range of your

Z-Wave gateway (hub).

2. Put the Z-Wave hub into exclusion mode (not sure
how to do that? [e-mail]).

3. Click the lower paddle 6 times very quickly

4. Your hub will confirm exclusion and the device will

disappear from your controller's device list.

FACTORY RESET

3. ATTACH THE WALL PLATE

Use the supplied short wall plate screws to attach the
plate over the magnetic base or use your existing
switch plate if mounting the device in a multi-gang
box.

4. PLACE THE REMOTE SWITCH IN THE BASE

That’s it! Just place the remote in the base and either
keep it there to use the device as a standard wall
switch or take it out and put it on your night stand
when going to bed for convenient remote control.

WARNING

Ÿ This product should be installed indoors only upon

completion of any building renovations.

Ÿ Prior to installation, the device should be stored in a

dry, dust-and-mold-proof place.

Ÿ Do not install the device in a place with direct sun

exposure, high temperature, or humidity.

Ÿ Keep away from chemicals, water, and dust.
Ÿ Ensure the device is never close to any heat source or

open flame to prevent fire.

Ÿ No part of the device may be replaced or repaired by

the user except for the batteries.

When your network’s primary controller is missing or
otherwise inoperable, you may need to reset the device
to factory settings manually. In order to complete the
process, make sure the device is powered, then tap-
tap-tap’and’hold the upper paddle. The LED indicator
will blink red 5 times to indicate successful reset.

NOTE: All previously recorded activity and custom
settings will be erased from the device’s memory.

WAKE-UP MODE

You will need to wake the Remote Switch up when
changing any advanced settings or assigning any new
scenes or actions to it. Click the upper paddle 7 times
as quickly as possible to wake the device up. The LED
indicator will stay on solid blue during wake-up and will
turn off when the device turns the Z-Wave radio off
again.

ASSOCIATION

The Remote Switch supports Group 1 with 1 Controller
node to for lifeline communication, Group 2 with up 10
devices for on/off control through basic set commands
(single click paddle), and Group 3 with up 10 to devices
for dimming control through switch multilevel
commands (press-and-hold paddle).

PAGE 1

PAGE 2

PROGRAMMING

There are 2 ways you can use the Remote Switch to
control other Z-Wave devices in your network:

1. Scene Control:

Ÿ Great to trigger preset scenes with multiple devices
Ÿ Perfect for smart bulb control and non Z-Wave devices
Ÿ Supports 1-tap, 2-tap, 3-tap, 4-tap, 5-tap, paddle held,

and paddle released for each paddle

2. Direct Association

Ÿ Great to control other Z-Wave devices directly
Ÿ Perfect for Z-Wave smart bulb control or as a virtual

add-on for existing Z-Wave switches and dimmers

Ÿ Use only for Z-Wave devices included with the same

security level as your Remote Switch

Ÿ Supports 1-tap for on/off control (Group 2) and

paddle held/released for dimming (Group 3)

Programming your Remote Switch using either of the
above methods will depend on the capabilities and
interface layout of your Z-Wave system.
Scan one of the below QR codes to get step-by-step
instructions for your hub and if it’s not listed, get in
touch: [e-mail]

Choose your hub and scan the QR code with your phone’s
camera. Then click on the link to access the instructions.

SmartThings

Get more tutorials and helpful tips at www.support.getzooz.com

Hubitat

Home Assistant

HOW IT WORKS?

RANGE TEST TOOL

You can easily check if the Remote Switch is within your Z­Wave hub’s range:
Press and hold the lower paddle for 20 seconds until the
LED indicator starts blinking white. The LED indicator will
then report signal strength.
Solid green = direct communication with the primary
controller is stable
Flashing green = direct communication with the primary
controller is established but signal is weak
Solid orange = stable communication with hub via
repeaters
Flashing orange = communication with the primary
controller is established via repeaters but signal is weak
Solid red = communication with the primary controller
has failed
Tap the lower paddle to exit testing mode. The device will
automatically exit the range test mode aer 20 seconds.
NOTE: This function may only be activated once the
Remote Switch has been included to a Z-Wave network.

COMMAND CLASSES

This device requires the following command classes to be
supported and recognized by your Z-Wave controller:

COMMAND_CLASS_ZWAVEPLUS_INFO
COMMAND_CLASS_ASSOCIATION
COMMAND_CLASS_MULTI_CHANNEL_ASSOCIATION_V2
COMMAND_CLASS_ASSOCIATION_GRP_INFO
COMMAND_CLASS_TRANSPORT_SERVICE_V2
COMMAND_CLASS_VERSION
COMMAND_CLASS_MANUFACTURER_SPECIFIC
COMMAND_CLASS_DEVICE_RESET_LOCALLY
COMMAND_CLASS_POWERLEVEL
COMMAND_CLASS_BATTERY
COMMAND_CLASS_CENTRAL_SCENE_V3
COMMAND_CLASS_SWITCH_MULTILEVEL_V4
COMMAND_CLASS_SECURITY_2
COMMAND_CLASS_CONFIGURATION
COMMAND_CLASS_WAKE_UP
COMMAND_CLASS_SUPERVISION
COMMAND_CLASS_FIRMWARE_UPDATE_MD_V5

TAP x 1 for Scene 1, pressed (or ON basic
set for associations)

TAP x 2, 3, 4, or 5 for Scene 1 multi-tap
HOLD for Scene 1, held (or multilevel start

level change, add brightness)
RELEASE for Scene 1, released (or
multilevel stop level change)

TAP x 1 for Scene 2, pressed (or OFF basic
set for associations)

TAP x 2, 3, 4, or 5 for Scene 2 multi-tap
HOLD for Scene 2, held (or multilevel start

level change, dim the light)
RELEASE for Scene 2, released (or
multilevel stop level change)

The LED indicator will light up anytime a paddle is pressed. It
will blink once for 1-tap, twice for 2-tap, 3 times for 3-tap, etc.
You can adjust the LED indicator color and operation mode in
the advanced settings below.

ADVANCED SETTINGS

Parameter 1: Choose the LED indicator mode for your
Remote Switch.
Values: 0 - LED always off; 1 - LED on when button is
pressed to indicate scene activation or association
command (LED blinks once for single tap, twice for
double tap, etc.); 2 - LED always on in color specified
under parameter 2; 3 - LED always on in color specified
under parameter 3. Default: 1
Size: 1 byte dec

Parameter 2: Choose the LED indicator color for the
upper paddle remote control triggers.
Values: 0 - white; 1 - blue (default); 2 - green; 3 - red; 4 ­magenta; 5 - yellow; 6 - cyan.
Size: 1 byte dec

Parameter 3: Choose the LED indicator color for the
lower paddle remote control triggers.
Values: 0 - white (default); 1 - blue; 2 - green; 3 - red; 4 ­magenta; 5 - yellow; 6 - cyan.
Size: 1 byte dec

Accessing advanced settings looks different on every hub so if you haven’t
done this before, go to support.getzooz.com for step-by-step instructions.

PAGE 3 PAGE 4

S2

This product can be included and operated in any Z-Wave
network with other Z-Wave certified devices from other
manufacturers and/or other applications. All non-battery
operated nodes within the network will act as repeaters
regardless of vendor to increase reliability of the network.

This product features the latest Security 2 (S2) framework to
remove smart home network hacking risks. This device is
equipped with a unique authentication code for trusted
wireless communication.

WARRANTY

This product is covered under a 12-month limited warranty.
To read the full warranty policy or file a warranty claim, please
go to ww.getzooz.com/warranty

IN NO EVENT SHALL ZOOZ OR ITS SUBSIDIARIES AND AFFILIATES BE LIABLE FOR ANY
INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR
DAMAGES FOR LOSS OF PROFITS, REVENUE, OR USE INCURRED BY CUSTOMER OR ANY
THIRD PARTY, WHE-THER IN AN ACTION IN CONTRACT, OR OTHERWISE EVEN IF ADVISED
OF THE POSSIBILITY OF SUCH DA-MAGES. ZOOZ'S LIABILITY AND CUSTOMER'S
EXCLUSIVE REMEDY FOR ANY CAUSE OF ACTION ARISING IN CON-NECTION WITH THIS
AGREEMENT OR THE SALE OR USE OF THE PRODUCTS, WHETHER BASED ON
NEGLIGENCE, STRICT LIABILITY, BREACH OF WARRANTY, BREACH OF AGREEMENT, OR
EQUITABLE PRINCIPLES, IS EXPRESSLY LIMITED TO, AT ZOOZ'S OPTION, REPLACEMENT
OF, OR REPAYMENT OF THE PURCHASE PRICE FOR THAT POR-TION OF PRODUCTS
WITH RESPECT TO WHICH DA-MAGES ARE CLAIMED. ALL CLAIMS OF ANY KIND ARISING
IN CONNECTION WITH THIS AGREEMENT OR THE SALE OR USE OF PRODUCTS SHALL
BE DEEMED WAIVED UNLESS MADE IN WRITING WITHIN THIRTY (30) DAYS FROM ZOOZ'S
DELIVERY, OR THE DATE FIXED FOR DELI-VERY IN THE EVENT OF NONDELIVERY.

FCC NOTE
THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE
CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH
MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT.
STORE INDOORS WHEN NOT IN USE. SUITABLE FOR DRY LOCATIONS ONLY. DO NOT
IMMERSE IN WATER. NOT FOR USE WHERE DIRECTLY EXPOSED TO WATER.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following conditions:

1. This device may not cause harmful interference,

2. This device must accept any interference received, including interference that may
cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference
in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used according to instructions, may cause harmful interference to radio
communications.
However, there is no guarantee that interference will not occur in any given installation.
If this equipment causes harmful interference to radio or television reception, the user
may try to correct the interference by taking one or more of the following measures:

- Reorient or relocate receiving antenna

- Increase the separation between equipment and receiver

- Connect equipment into a separate outlet or circuit from receiver

- Consult the dealer or an experienced radio/TV technician for additional assistance

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© Zooz 2020