Zooz ZEN25 User Manual

USER MANUAL

DON’T USE WITH

OK. TO USE WITH

Ÿ Washers
Ÿ Dryers
Ÿ Refrigerators
Ÿ Electric heaters
Ÿ Fans
Ÿ Pumps
Ÿ Chargers
Ÿ Routers

Ÿ Floor Lamps
Ÿ Tv’s and Video
Ÿ Computers
Ÿ Game Consoles
Ÿ Alarm Clocks
Ÿ Printers
Ÿ Speakers
Ÿ Audio Players

DOUBLE PLUG

ZEN25

www.getzooz.com

FEATURES

Ÿ Z-Wave on/off control of 2 electrical devices
Ÿ On/off (charging/charged) reports from USB port to the hub (no Z-

Wave control) - turn off the charging device for best results

Ÿ Energy monitoring for each outlet
Ÿ Smart LED indicator displays power use and Z-Wave signal strength
Ÿ Built-in overload protection and ETL certification
Ÿ Z-Wave Plus signal repeater to extend network range
Ÿ S2 security and 500 Z-Wave chip for reliable wireless communication

SPECIFICATIONS

Ÿ Model Number: ZEN25
Ÿ Z-Wave Signal Frequency: 908.42 MHz
Ÿ Power: 120 VAC
Ÿ Maximum Load: 10 A total (between 2 outlets)
Ÿ Maximum Load for USB port: 2.1 A
Ÿ Range: Up to 100 feet line of sight
Ÿ Installation and Use: Indoor only

Z-WAVE CONTROL

1. ADD DEVICE to your hub (AUTO INCLUSION)

Initiate inclusion (pairing) in the app (or web

interface). Not sure how? [e-mail]

2. POWER the Double Plug

Plug the device into a grounded 120 VAC receptacle

you’re planning to use it at (it doesn’t need to be close
to the hub). The LED indicators will start blinking and the Double Plug will
join the network automatically. If it lights up in yellow, inclusion has failed.

3. You will see 4 new on/off devices in your app: 2 channels for on/off control,
1 channel for on/off monitoring (the USB port reporting charging/ charged
status, no control), and 1 master node to control both outlets at the same
time and to access and adjust advanced settings in (if your hub supports
parameter input).

MANUAL INCLUSION

Put your Z-Wave hub into inclusion mode and

click the Z-Wave button 3 times quickly.

Z-WAVE BUTTON

USB PORT

Get step-by-step instructions for adding the plug to SmartThings,
Vera, Wink, and other hubs at ww.support.getzooz.com

TROUBLESHOOTING

The Double Plug won’t add to your system? Try this:

1. Initiate EXCLUSION and click the Z-Wave button 3 times quickly.

2. Click the Z-Wave button 4-5 times quickly when adding it.

3. Bring the Double Plug closer to your hub, it may be out of range.

4. Double-check if the device is powered.

5. Get troubleshooting tips for your hub at www.support.getzooz.com

EXCLUSION (REMOVING / UNPAIRING DEVICE)

CAUTION

This is an electrical device - please use caution when installing and
operating the Double Plug. Remote control of appliances may result in
unintentional or automated activation of power. Do NOT use this Z-Wave
device to control electric heaters or other appliances which produce the
risk of fire, burns, or electrical shock when unattended.

INSTALLATION

Plug the Double Plug into any standard grounded 110 V receptacle. Do
NOT connect any devices to the plug at this point. Click the Z-Wave
button once to turn on the le outlet and double-click it to turn the
right outlet on. See if the LED indicators come on and off. If the LED
indicators don’t light up at all, please try a different receptacle. If they’re
still off, please make sure the Double Plug is on. If the problem persists,
please get in touch with our support team: [e-mail]

BEFORE YOU PLUG ANYTHING IN

Make sure the load you are about to connect does NOT exceed 10 A
in power. This can hold up to 10 A in total. It means that the Double Plug

power of all devices connected to your ZEN25 at a given time can NOT
exceed 10 A. It doesn’t matter if this is just one device connected to one
of the outlets or 2 small appliances plugged into both outlets.

Connecting heavy duty equipment to this Double Plug will DAMAGE
the device and may cause the connected appliance to malfunction.

X

Not sure if your
equipment can be
safely controlled by
the Double Plug?
Just ask:

[e-mail]

WARNING

Ÿ This product should be installed indoors upon completion of any building

renovations.

Ÿ Prior to installation, the device should be stored in a dry, dust-and-mold-

proof place.

Ÿ Do not install the Double Plug in a place with direct sun exposure, high

temperature, or humidity.

Ÿ Keep away from chemicals, water, and dust.
Ÿ Ensure the device is never close to any heat source or open flame to prevent

fire.

Ÿ Ensure the device is connected to an electric power source that does not

exceed the maximum load power.

Ÿ No part of the device may be replaced or repaired by the user.

1. Bring the plug within direct range of your Z-Wave gateway (hub).

2. Put the Z-Wave hub into exclusion mode (not sure how to do that?
[e-mail]).

3. Press and release the Z-Wave button 3 times quickly.

4. Your hub will confirm exclusion and all of the channels (child outlets)
and the main device will disappear from your controller's device list.

FACTORY RESET

If your primary controller is missing or inoperable, you may need to reset
the device to factory settings. To complete the reset process manually,

click-click-click’n’hold the Z-Wave button for at least 10 seconds.
NOTE: All previously recorded activity EXCEPT for and custom settings
the kWh record will be erased from the device’s memory. Click the Z­Wave button 9 times quickly to reset the kWh record from the le
outlet and 10 times to reset the kWh record from the right outlet.

LED INDICATOR

How to read LED indicator colors?

The LED indicators on your Double Plug will visually report power use and
Z-Wave range (see next page for range test details).

No light / White = Plug is off
Cyan = 200 – 400 W
Orange = 600 – 800 W
Purple = 1000 – 1200 W

Blue = 0 – 200 W
Green = 400 – 600 W
Red = 800 – 1000 W
Purple blink = over 1200 W

WARRANTY

This product is covered under a 12-month limited warranty. To read the
full warranty policy or file a warranty claim, please go to

www.getzooz.com/warranty

IN NO EVENT SHALL ZOOZ OR ITS SUBSIDIARIES AND AFFILIATES BE LIABLE FOR ANY INDIRECT,
INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF
PROFITS, REVENUE, OR USE INCURRED BY CUSTOMER OR ANY THIRD PARTY, WHE-THER IN AN
ACTION IN CONTRACT, OR OTHERWISE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DA-MAGES.
ZOOZ'S LIABILITY AND CUSTOMER'S EXCLUSIVE REMEDY FOR ANY CAUSE OF ACTION ARISING IN
CON-NECTION WITH THIS AGREEMENT OR THE SALE OR USE OF THE PRODUCTS, WHETHER BASED
ON NEGLIGENCE, STRICT LIABILITY, BREACH OF WARRANTY, BREACH OF AGREEMENT, OR EQUITABLE
PRINCIPLES, IS EXPRESSLY LIMITED TO, AT ZOOZ'S OPTION, REPLACEMENT OF, OR REPAYMENT OF
THE PURCHASE PRICE FOR THAT POR-TION OF PRODUCTS WITH RESPECT TO WHICH DA-MAGES ARE
CLAIMED. ALL CLAIMS OF ANY KIND ARISING IN CONNECTION WITH THIS AGREEMENT OR THE SALE
OR USE OF PRODUCTS SHALL BE DEEMED WAIVED UNLESS MADE IN WRITING WITHIN THIRTY (30)
DAYS FROM ZOOZ'S DELIVERY, OR THE DATE FIXED FOR DELI-VERY IN THE EVENT OF NONDELIVERY.

FCC NOTE
THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY
UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE
USER’S AUTHORITY TO OPERATE THE EQUIPMENT. STORE INDOORS WHEN NOT IN USE. SUITABLE
FOR DRY LOCATIONS ONLY. DO NOT IMMERSE IN WATER. NOT FOR USE WHERE DIRECTLY EXPOSED
TO WATER.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following conditions:

1. This device may not cause harmful interference,

2. This device must accept any interference received, including interference that may cause

undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used according to instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in any given installation.
If this equipment causes harmful interference to radio or television reception, the user may try to
correct the interference by taking one or more of the following measures:

- Reorient or relocate receiving antenna

- Increase the separation between equipment and receiver

- Connect equipment into a separate outlet or circuit from receiver

- Consult the dealer or an experienced radio/TV technician for additional assistance

All brand names displayed are trademarks of their respective holders.
© Zooz 2018

ADVANCED SETTINGS

Please refer to your controller's user guide for advanced programming
instructions as they are a little different for every soware.

Not sure where to start? Go to www.support.getzooz.com for detailed
instructions how to change the settings on SmartThings, Vera, and
more. Or just email us: [e-mail]

Auto Turn-On Timer

Parameter 10: Use this parameter to enable or disable the auto turn-on
timer for the le (CH1) outlet. If this feature is enabled, the device
connected to le outlet will automatically turn on aer a fixed period of
time from being turned off (set in parameter 11).
Values: 0 – timer disabled (default);1 – timer enabled; Size: 1 byte dec.

ASSOCIATION

The Double Plug supports Group 1 for lifeline communication of on/off
status to the Z-Wave gateway controller (hub).

It supports Group 2 for on/off and overload notifications (BASIC_SET) to
other devices in the group.

CUSTOMIZE YOUR DOUBLE PLUG

On/Off Status Recovery Aer Power Failure

Parameter 1: Choose the recovery state for your Double Plug’s outlets if
power outage occurs.
Values: 0 – Double Plug remembers the status for each outlet prior to
power outage and turns back to it (default); 1 – Double Plug automatically
turns ON for each outlet once power is restored (it does not remember the
status prior to power outage); 2 – Double Plug automatically turns OFF
each outlet once power is restored (it does not remember the status prior
to power outage); Size: 1 byte dec.

Power Wattage Report Value Threshold

Parameter 2: Choose how you want your Double Plug to report power
consumption to your hub. The number entered as value corresponds to
the number of Watts the appliance needs to go over for the change to be
reported. So if 5 Watts are entered by default, the Double Plug will report
any change in power usage over 5 Watts for each outlet (whether it’s at
least 5 Watts more or 5Wattsless compared to previous report).
Values: 0 – 65535. 0 – disabled (Double Plug will not report power
consumption based on this setting). Default set to 10. Size: 4 byte dec.

Power Wattage Report Frequency

Parameter 3: The number entered as value corresponds to the number of
seconds. So if 30 is entered by default, the Double Plug will report power
consumption (Wattage) every 30 seconds.
Values: 30 – 2678400. Default set to 30. Size: 4 byte dec.

Energy (kWh) Report Frequency

Parameter 4: Choose how oen you want your Double Plug to report
power consumption (W) to your controller (hub). The number entered as
value corresponds to the number of seconds. So if 300 is entered by
default, the Double Plug will report energy usage every 300 seconds (5
minutes).
Values: 30 – 2678400. Default set to 300. Size: 4 byte dec.

Voltage (V) Report Frequency

Parameter 5: Choose how oen you want your Double Plug to report
voltage to your controller (hub). The number entered as value
corresponds to the number of seconds. So if 300 is entered by default, the
Double Plug will report voltage every 300 seconds (5 minutes).
Values: 30 – 2678400. Default set to 300. Size: 4 byte dec.

Electrical Current (A) Report Frequency

Parameter 6: Choose how oen you want your Double Plug to report
electrical current (A) to your controller (hub). The number entered as value
corresponds to the number of seconds. So if 300 is entered by default, the
Double Plug will report current every 300 seconds (5 minutes).
Values: 30 – 2678400. Default set to 300. Size: 4 byte dec.

Overload Protection

Parameter 7: Set the amp level for overload protection to kick in. The
number entered as the value corresponds to the total number of amps the
Double Plug needs to detect across both outlets to turn off automatically
and send a notification to the hub and associated devices.
Values: 1 – 10 (A). Default set to 10 A.
Size: 1 byte dec.

Auto Turn-Off Timer

Parameter 8: Use this parameter to enable or disable the auto turn-off
timer for the le (CH1) outlet. If this feature is enabled, the device
connected to CH1 outlet will automatically turn off aer a fixed period of
time from being turned on (set in parameter 9).
Values: 0 – timer disabled (default);1 – timer enabled; Size: 1 byte dec.

Parameter 11: Use this parameter to set the time aer which you want the
device connected to the le (CH1) outlet to automatically turn on once it
has been turned off. The number entered as value corresponds to the
number of minutes.
Values: 1 – 65535 (minutes). Default set to 60 (minutes). Size: 4 byte dec.

Parameter 14: Enable or disable the auto turn-on timer for the right
(CH2) outlet.
Values: 0 – timer disabled (default);1 – timer enabled; Size: 1 byte dec.

Parameter 15: Set the time aer which you want the device connected to
the right outlet to automatically turn on once it has been turned off.
Values: 1 – 65535 (minutes). Default set to 60 (minutes). Size: 4 byte dec.

Manual Control

Parameter 16: Choose if you want to use the Z-Wave button on the Double
Plug to turn the outlets on or off manually or if you want to disable this
function. If this parameter is set to 0 (disabled), you will only be able to
turn any of the outlets on or off remotely using your Z-Wave gateway
controller.
Values: 0 – manual control disabled for both outlets;1 – manual control
enabled for both outlets (default). Size: 1 byte dec.

LED Indicator Mode

Parameter 17: Choose if you want the LED indicators next to each outlet to
come on when power is on or off, or if you want to disable them.
Values: 0 – LED indicator will display power consumption whenever the
device is plugged in (LED stays on at all times, even if the plug is off); 1 –
LED indicator will display power consumption whenever the device is ON
in and will turn off when the plug is OFF (default); 2 – LED indicator will
display the level of power consumption for 5 seconds only whenever the
device is turned on or off (LED indicator will stay off for most of the time); 3
– LED indicator is OFF at all times except for inclusion, exclusion, and
Z-Wave range test.
Size: 1 byte dec.
You can also switch between the LED indicator modes by clicking the Z-
Wave button 6 times quickly.

RANGE TEST TOOL

You can easily check if the Double Plug is within your Z-Wave hub’s range:
Press and hold the Z-Wave button for 6 to 8 seconds until the LED
indicator turns violet. The LED indicator will then report signal strength.

Solid green = direct communication with the primary controller is stable
Flashing green = direct communication with the primary controller is

established but signal is weak

Solid orange = stable communication with hub via repeaters
Flashing orange = communication with the primary controller is

established via repeaters but signal is weak

Solid red = communication with the primary controller has failed
Press and release the Z-Wave button to exit testing mode.

NOTE: This function may only be activated once the Double Plug has been
included to a Z-Wave network.

This device requires the following command classes to be supported and
recognized by your Z-Wave controller:

COMMAND_CLASS_ASSOCIATION_GRP_INFO
COMMAND_CLASS_ASSOCIATION
COMMAND_CLASS_CONFIGURATION
COMMAND_CLASS_DEVICE_RESET_LOCALLY
COMMAND_CLASS_FIRMWARE_UPDATE_MD
COMMAND_CLASS_MANUFACTURER_SPECIFIC
COMMAND_CLASS_METER
COMMAND_CLASS_MULTI_CHANNEL_ASSOCIATION
COMMAND_CLASS_MULTI_CHANNEL
COMMAND_CLASS_NOTIFICATION
COMMAND_CLASS_POWERLEVEL
COMMAND_CLASS_SECURITY_2
COMMAND_CLASS_SUPERVISION
COMMAND_CLASS_SWITCH_BINARY
COMMAND_CLASS_TRANSPORT_SERVICE
COMMAND_CLASS_VERSION
COMMAND_CLASS_ZWAVEPLUS_INFO

Parameter 9: Use this parameter to set the time aer which you want the
device connected to the le (CH1) outlet to automatically turn off once it
has been turned on. The number entered as value corresponds to the
number of minutes.
Values: 1 – 65535 (minutes). Default set to 60 (minutes). Size: 4 byte dec.

Parameter 12: Enable or disable the auto turn-off timer for the right
(CH2) outlet.
Values: 0 – timer disabled (default);1 – timer enabled; Size: 1 byte dec.

Parameter 13: Set the time aer which you want the device connected to
the right (CH2) outlet to automatically turn off once it’s been turned on.
Values: 1 – 65535 (minutes). Default set to 60 (minutes). Size: 4 byte dec.

S2

This product can be included and operated in any Z-Wave network with other
Z-Wave certified devices from other manufacturers and/or other applications.
All non-battery operated nodes within the network will act as repeaters
regardless of vendor to increase reliability of the network.

This product features the latest Security 2 (S2) framework to remove smart
home network hacking risks.

This is an ETL certified device. ETL, just like UL, is a Nationally Recognized
Testing Laboratory. The ETL mark is proof of product compliance to North
American safety standards.

QUESTIONS? [e-mail]