Zoostorm PlayTab User Manual/ Warranty Manual

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User Guide/ Warranty Manual
Product no: 3305-1030
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Zoostorm PlayTab
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Safety Precautions
On Battery
Charge the battery only in temperature that ranges
from 0 to 35 .
Do not charge Tablet PC if the battery is found
damaged or leaking.
On Operation
Never subject Tablet PC to extremes of light,
temperature, moisture or vibration.
Do not use or store Tablet PC in a location subject:
A. Extreme high temperature, such as in a sun-heated car.
B. Direct sunlight. C. High humidity or places with corrosive substances. D. Sub-zero condition, especially during winter.
On Micro SD card
After inserting a Micro SD card, if the device has no
response, please take out and insert again.
Do not remove Micro SD card or turn off Tablet PC
during data writing or reading to prevent damage to data and to the device.
Make sure the Micro SD card is unlocked before
writing or deleting data in the card.
Backup your files and data before formatting the
Micro SD card. Please format the Micro SD card in FAT.
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Contents
SAFETY PRECAUTIONS ......................................... I
CONTENTS .............................................................. II
CHAPTER 1 BASICS ............................................ 1
PARTS AND CONTROL .......................................... 1
BOX CONTENTS ................................................... 2
POWER ON AND OFF THE DEVICE ......................... 2
CHARGING THE DEVICE ........................................ 3
TRANSFERRING CONTENTS .................................. 3
STAND BY /WAKE UP MODE ................................. 5
HOME SCREEN ..................................................... 5
MAIN MENU ......................................................... 7
TOUCH SCREEN OR BUTTONS ................................ 8
ONSCREEN KEYBOARD ......................................... 9
CONNECTING TO THE INTERNET ............................ 9
SWITCHING SCREEN ORIENTATION ......................10
CHAPTER 2 GETTING STARTED ........................ 11
WEB BROWSER ............................................. 11
WATCHING VIDEOS ....................................... 14
PLAYING MUSIC ........................................... 16
VIEWING PHOTOS .......................................... 20
USING CAMERA ............................................ 22
SOUND RECORDING ....................................... 23
GMAIL ........................................................ 24
FILE EXPLORER ............................................ 26
MANAGING THIRD PARTY APPLICATIONS .......... 29
ALARMS ...................................................... 30
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CHAPTER 3 SETTINGS .......................................... 33
WIRELESS & NETWORKS .....................................32
SOUND ...............................................................33
DISPLAY ................................ ............................. 33
STORAGE ............................................................33
BATTERY ............................................................33
APPS ..................................................................33
ACCOUNTS & SYNC ............................................33
LOCATION SERVICE .............................................33
SECURITY ...........................................................34
LANGUAGE & INPUT ...........................................34
BACKUP & RESET ...............................................34
DATE& TIME ......................................................34
ACCESSIBILITY ...................................................34
DEVELOPER OPTIONS ................................ ..........34
ABOUT TABLET ...................................................35
CHAPTER 4 TROUBLESHOOTING ................... 36
CHAPTER 5 APPENDIX...................................... 37
MAINTENANCE ...................................................37
PRODUCT SPECIFICATIONS ................................ ..37
CERTIFICATION INFORMATION ............................39
COPYRIGHTS AND TRADEMARK NOTICE ..............40
DISPOSAL AND RECYCLING INFORMATION ..........41
DISCLAIMER .......................................................41
STANDARD WARRANTY ....................................441
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Chapter 1 Basics
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Zoostorm PlayTab is a Tablet PC with touch screen. It
supports Wi-Fi function and third party software.
Parts and Control
1 Reset button
2. Volume +/- button – Press to adjust volume
level.
3. Memory card slot
4. USB jack- for charging or data transfer.
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5. HDMI port- to connect to HDMI device.
6. DC-in jack
7. Earphone jack
8. Power button – Press and hold for 3 seconds to
turn on.
9. Microphone
10. Charging indicator – when the device is being
charged, red light is on, when fully charged, the red light will go out.
11. Front Camera
12. Rear Camera
13. Speaker
Box Contents
1x Tablet PC 1x AC Adapter/ Power Cable 1x User Guide/ Warranty Manual
Power On and Off the device
Press and hold the Power button for 3 seconds to
turn the device on.
It may take a moment for the device to turn on and
load.
Press and hold the Power button for 3 seconds to
select Power off, then it will appear a confirmation window, tap OK to turn off the device.
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Charging the device
You need to charge the device prior to use it for the
first time or when battery power is low.
Charge the device using AC adapter with output 9V,
2A.
Charging through PC may not be able to fully
charge the device due to the low output charging current from PC USB port.
Please turn the device to standby mode to shorten
the charging process.
It will take about 4 hours to fully charge the device
in standby mode (LCD off).
When the power cable is connected to the device
for charging, the device will enter into standby mode after remains idle for 60s. Press the [Power] button to wake up the device.
The battery status is displayed at the top of the
screen.
Battery full Low battery Charging
Transferring Contents
From Computer
The device supports USB Mass Storage Device
function.
To import contents (e-books, video, audio, photo
etc) into the device, connect the device to PC via the supplied USB cable.
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Upon successful connection to PC, turn to the
Zoostorm PlayTab, on the status bar; flick upwards to display an ongoing list.
Select “USB connected”, then tap on “Turn on
USB storage” to enter USB mode and all operation
will be halted.
Go to [My Computer], double click on the device’s
disk to open.
Perform normal file management operation like
other USB device.
From memory card
This unit supports Micro SD card up to 32 GB
To insert a Memory card
Insert the card correctly with the contact pin facing
downwards as illustrated below. Pushing the card into the memory card slot, then you should hear a click when the card is seated correctly. You may damage the
card and the device if Micro SD card is not inserted correctly. To remove Micro SD card, push the card once again until it clicks.
When a Micro SD card is inserted in or ejected from the device, it may take few seconds for the device to update the content. Please avoid inserting or ejecting
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Micro SD card when other operation is running as this may cause the system hang.
Do not remove the card if the content inside the
card is being played. This will halt the operation of the device and cause the device to restart.
If the system is not responding, press Power
button for 6 seconds to reset.
Stand by /Wake up mode
Press Power button to enter Stand by mode, then the device locks automatically. Locking the device turns off the display to save your battery and to prevent unintended operation of the device. To wake up the device, press Power button again, then press the Lock button and drag the slider.
Home screen
When the device is turned on, it will enter into the Home screen.
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Menu bar
1. Search bar for web browser
2. Main menu button
3. Widget & Shortcut button
4. Return button
5. Home button
6. Running application
7. Volume - button
8. Volume + button
9. Option Menu button
Status bar
10. USB connection
11. USB debugging
12. Memory card indication
13. Time Display
14. Wi-Fi connection
15. Battery indicator Flick upwards at the status bar to display an ongoing
list, tap to display more status information.
Customising Home screen
Adding icons on home screen
You can add shortcuts, widgets or folders to home screen.
To add icons on screen, tap to enter Main
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menu, press and hold on the desired options to go to home screen, then drag the icon to the desired place.
Moving icons on the home screen
1. Touch and hold the icon to be moved until you
see a shadow of the icon.
2. Drag the icon to the desired place.
Removing icons on home screen.
Touch and hold the desired icon to be removed until it appear a X” at the top screen, then drag the icon on
X”, when the icon turns red, release it to remove. Setting wallpaper for home screen
Tap Wallpaper; select the desired picture as wallpaper.
About the additional home screen
You can use up to five screens. Flick left or right to go to other home screen. Go to the first Home screen: press the Home button.
Main menu
All application icons are on the Main menu.
On home screen, tap to show the Main
menu.
Tap an icon on the Main menu to open the desired
application.
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Touch screen or buttons
Tap an icon to open an application. Tap at the bottom of the screen to display the
menu bar.
At the Menu bar, tap anytime to return to
previous screen, press and hold to return to Home screen.
Tap anytime to return to Home screen. Tap on the screen anytime to display the
option menu.
Tap to show the running application. Tap / to adjust volume level.
Scrolling
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Drag your finger up and down to scroll file list. Flick to scroll quickly. On webpage, drag up and down to scroll around
the pagebe care for so as not to click the link.
Tap or touch anywhere on the screen to stop it
immediately.
Onscreen keyboard
Use the onscreen keyboard to enter text, such as Text messages, or web addresses.
Tap a text field to bring up the keyboard. Touch and hold on the text field to select an input
method.
Uppercase key Backspace key
Enter key Input options Numeric/punctuation/symbol key
Connecting to the internet
Turn on Wi-Fi: From Main menu choose Settings Wireless & networksWi-Fi, and tap the other end
next to OFF. Then ON will appear when you have turn on the Wi-Fi.
Join a Wi-Fi network: From the detected network list, select a network, if necessary, enter a password and
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tap "Connect" to save the settings for the encrypted connection and connect to Wi-Fi. (Networks that require a password appear with a lock icon).
Select show advanced option” to show more options. Once you’ve joined a Wi-Fi network manually, it automatically connects to it whenever the network is in range.
Switching Screen orientation
Screen orientation can be set to vertical or horizontal via the built-in G sensor.
From Main menu, tap Settings Display, select
Auto-rotate screen.
Rotate the unit and the screen rotates too,
automatically adjusting to fit the screen.
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Web browser
View a webpage
From Main menu, tap Browser to open web
browser.
Tap the address bar at the top of the screen.
On address bar, type the web address and tap
Enter.
Tap the link on the webpage to open a new
webpage.
Drag up and down to scroll around the webpage. Double tap or pinch on the webpage to zoom in or
zoom out.
In zoom mode, drag left, right, up, down to move
the webpage.
The multiple webpage windows opened at a time
are shown on the top screen. Tap on the desired window to enlarge to full screen mode.
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To return to the previous page, tap the
button.
Notice
To switch screen orientation, rotate the unit. Browser start page always defaults to Google
home page.
Add bookmark
Tap to add the current visited webpage as bookmark.
Bookmarks List
Tap to show bookmarks list, tap a bookmark to
open the webpage. Touch and hold the bookmark to
display the option menu for bookmark.
History
Access to view history lists. To remove these lists, tap , and then select Clear history.
Settings
Tap to use more available function, including Privacy & security, Accessibility and so on.
Refresh/Stop
Tap to refresh on the current page, tap X to stop loading the current page.
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Forward Tap ←/ go to previous/next webpage screen.
Using the option menu
Tap to display the browser option menu. Tap on the desired item to use webpage viewing control.
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Watching Videos
Playing videos
On the Main menu, tap Gallery Video folder to
open video player.
Drag up and down to scroll through the file list. Tap to select a video file for playback. Touch and hold on the selected video file to delete
it.
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Controlling Video Playback
When playing video, tap on the screen to pop up control toolbar.
Play or Pause a video
Tap / .
Play previous/next video
Tap / .
Fast rewind or fast forward
Touch and hold /
.
Skip to any point in a video
Tap anywhere or drag the play head on the progress bar.
Adjust the volume level.
Tap / or use the volume buttons.
Add a bookmark in the current playback position
Tap .
Adjust screen brightness
Tap .
Adjust the screen size: full screen,16:9,4:3
Tap . Display video menu
Tap .
Return to the video browser screen
Tap .
Notes
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If a bookmark is added, it allows you to continue
playing from the bookmark when you open the video file next time.
Video player supports subtitle file, please load the
subtitle file to be displayed on the current video, unless the subtitle is integrated into the video itself.
The reader supports subtitle of sub, ssa, srt, lrc
format, encoded in UTF8 format.
The file name of the subtitle must be identical to
that of the video file. The subtitle will be loaded automatically during video playback.
Playing Music
About music library
From Main menu, tap Music to enter into music library.
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Sorting by artist Sorting by album
All songs Sorting by Playlist
Return to Now playing screen
Playing songs
1. From Home screen or Main menu, tap Music to enter music library.
2. Tap on a desired tab to enter song list.
3. Drag up and down to scroll the song list.
4. Tap the desired songs to start playing. Note: If you want to exit music mode, tap to
pause, then tap or .
Controlling Song Playback
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Pause or play songs.
Tap / .
Play previous or next song.
Tap / .
Fast rewind or fast forward
Touch and hold
/ .
Skip to any point in a song
Tap anywhere or Drag the play head on the progress bar.
Adjust the volume level.
Tap / button or use the volume buttons on the unit.
Display the current Tap .
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song list
Set shuffle mode Tap .
Set Repeat mode
Tap .
Display the music playback menu
Tap .
add the current playing song to playlist
Tap Add to playlist.
Delete the current song
Tap Delete.
To return to the Media Library
Tap .
Using the playlist
Use the playlist to manage the songs in the library
Creating a new playlist
In the music playback screen, tap New, and enter the name for the new playlist, then
tap Save.
Adding the current song into playlist
In the music playback screen, tap . Tap on a desired playlist, then the current song has been added into the selected playlist.
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Viewing photos
On the Home screen or Main menu, tap Gallery Photo folder to view photo. Thumbnail View
Thumbnail view displays the catalog as a table of thumbnail images in adjustable sizes.
Tap on the desired photo to full screen view. In full screen mode, tap to return to
thumbnail view mode.
Start to view photo
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Tap on the screen to show / hide the control bar.
View the previous / next photo.
Flick Left/Right on the screen.
Zoom in or zoom out
Use two fingers to pinch on the viewing screen.
Set slide show effect
Tap Slideshow
Edit the picture
Tap
Edit
Rotate the photo by 90 degrees clockwise, counterclockwise
Tap Rotate left/Rotate right .
Crop the picture Tap Crop.
Set the photo as wallpaper
Tap Set picture as wallpaper.
Display photo information
Tap Details
Share the photo with others.
Tap .
Delete or save photo Tap .
Return to thumbnail mode.
Tap .
Notes:
In zoom in /out mode, drag your finger up, down,
left or right to move photo.
Rotate the unit to switch screen orientation.
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Using Camera
From Main menu, tap Camera to enter camera mode.
Tap to select Camera mode, tap to
switch to Camcorder mode
Tap to preview on taking photo or
recording video.
Tap to switch between Front camera
and Rear camera.
Press to take photo or record video, and
photo/video file will be saved automatically.
Tap to display setting menu.  Tap the thumbnail icon at top right to view the
photo or play back the video.
Press the Return button to exit from the camera
mode.
Camera settings
Tap to set White balance.
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Tap SCN to set Scene mode.  Tap to set Store location/ Picture size.
Camcorder settings
Tap to set White balance.  Tap to set Time lapse interval.  Tap to set Store location.
Sound Recording
From Main menu, tap Sound Recorder to enter sound recording mode.
Recording a voice file
Press to start recording a voice file.
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Press to stop recording.
Press to play back the current recorded
voice file.
It will display a message window to choose
Done” or “Discard”, choose “Done” to save the voice file; choose “Discard” to discard the voice
file.
A recording time indicator will appear during the
recording.
Repeat the above steps to record more voice
files.
Play back the voice file
The record is saved in Record folder, open
“Explore”,then open Record folder, and tap on the desired recorded file to be played.
Gmail
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Setting up Gmail Accounts
Prior to the use of e-mail, you need to set up the mailbox account.
1. From Main menu, tap GmailSign In.
2. Enter your user name and password, tap Sign In to continue.
3. Set P03/IMAP server (If necessary, obtain the required information from your network administrator, then tap Next to check server setting.
Using the mailbox
In the mailbox, drag up and down to scroll the mail
list.
Tap to open the mail you want to read. On the mail list, touch and hold on the mail to
display option menu.
Use the option menu, the available options is:
Read, Archive, Mute, Mark read, Delete, Add bar, Change labels.
About the Mail menu
In the mail list, tap to display a mail menu.
RefreshRefresh Mail
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ComposeWrite a new mail AccountView all e-mail accounts Go to labels: go to home screen of the Gmail
Search: Search for the desired mail Setting: Set email account
Delete mail account
1. In the mail list, tap to display a mail menu.
2. Tap Accounts to display email account.
3. Tap to display a option menu, select Account settings.
4. Tap on the mail to be deleted to go to next screen, and then tap on Remove account.
Notice:
You can set multiple mail accounts, tap Add
account. If there is no response on the tablet
Each time you use mail, the system will
automatically jump to the default account.
File Explorer
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From Main menu, tap Explorer. Tap to select Internal / Micro SD card
memory/USB to enter.
Drag up and down to scroll through the file list to
select the desired folder or file.
Touch and hold the selected file or folder or tap
Editor to show the edit menu.
To open a file or folder, tap on the file or folder.
About the tool bar and the Edit menu
Tool bar
A: Home - return to the home Explorer screen. B: Level Up- return to the previous directory.
C: Multi- choose more than one item D: Editor- Copy, delete, move or rename a
file or folder. E: New folder - Create a new folder F: Back- Go to previous screen. G: Next- Go to next screen
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Edit menu
Touch and hold on the selected file or folder or tap Editor to show the Edit menu.
Select multiple files or folders: You can select multiple files or folders at the same time.
1. On the Tool bar, select Multi.
2. Tap the desired files to be selected, then they will be red highlighted. To cancel the selected items, tap on them again.
Copy / move files or folders
1. From the file list, select the desired files/folders
to be copied or moved.
2. Tap Editor to show the edit menu, select Move
or Copy.
3. Go to the target folder that you want to put the
selected file or folder.
4. Tap Editor Paste. Note: it may take longer time to paste files/folder with
big file size.
Rename the file or folder
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1. From the file list, select the desired file/folder to
be renamed.
2. Touch and hold the desired file or folder to show
the edit menu, select Rename
3. Tap the file name field and use On-screen
keyboard to enter a new file name.
4. Tap OK to confirm.
Delete files or folders
1. From the file list, select the desired files/folders
to be deleted.
2. Tap Editor to show the edit menu.
3. Select Delete to display a message window..
4. Select Delete to confirm the deletion. Note: if only copy/move/delete one file/folder, you can touch and hold on the desired file or folder, then follow the above steps to do.
Managing third party applications
This unit support third party applications (such as MSN, etc.), you can install or uninstall applications for the system.
Download and install the application
1. Download the desired applications into your computer.
2. Copy the downloaded applications to the unit (you can also download the desired applications from the browser in your Zoostorm PlayTab Tablet PC.).
3. Disconnect this unit from the computer.
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Note: The system only supports XXX.apk format applications to be installed.
4. From Main menu, tap SettingsSecurityunknown source.
5. In Explorer, find the directory where the application is placed to tap to start the installation.
6. After finishing the installation, you will see the Applications on the Main menu.
Uninstall application
1. From the Main menu, then tap Settingsmanage applications.
2. Select the application you desire to uninstall, and then tap Uninstall. Note: The default applications can’t be uninstalled from the unit.
Alarms
From Main menu, tap Clock Set alarm to start clock alarm setting.
Set an alarm:
On clock setting screen, tap “Add alarm” to start to alarm setting. Note: You can set multiple alarms. Adjust any of the following settings:
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Tap Time to set the alarm time, tap + or - button to
adjust the desired hours and minutes. Then tap Set to confirm.
Tap Ringtone to choose the ringtone that sounds
when the alarm goes off.
Tap Vibrate to enable vibrate mode. Tap Repeat and choose the days to set the alarm
to repeat on certain days.
Tap Label to give the alarm a description. It
displays the label when the alarm sounds.
If at least one alarm is set and turned on, it will appear
Alarm set: Time on home clock screen.
Turn an alarm on or off: tap the next to the
desired alarm to turn the alarm on or off. If an alarm is set to sound only once, it turns off automatically after it sounds. You can turn it on again to re-enable it.
Change settings for an alarm: tap the time of the desired alarm to be changed.
Delete an alarm: tap the time of the desired alarm to be deleted, select Delete to delete the alarm.
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From Home screen or Main menu, choose Settings, and then tap the desired items to be configured to start the Setting.
Wireless & networks
The Wi-Fi settings allow you manage networks, such as turn Wi-Fi on and join Wi-Fi networks.
Turn on Wi-Fi: From Main menu choose Settings Wireless & networksWi-Fi, and tap the other end
next to OFF. Then ON will appear when you have turned on the Wi-Fi. Join a Wi-Fi network: From the detected network list, select a network, if necessary, enter a password and tap "Connect" to save the settings for the encrypted connection and connect to Wi-Fi. (Networks that require a password appear with a lock icon).
Select show advanced option” to show more network control options. If more than one previously used network is in range, Zoostorm PlayTab joins the one last used. When Zoostorm PlayTab is connected to a Wi-Fi
network, the Wi-Fi icon at the top of the screen shows connection strength.
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Tap More to use more wireless network control including setting Airplane mode, Ethernet network setting, VPN settingsPortable hotspot.
Sound
Customize the sound settings, including the settings for Volumes, Default notification, Vibrate and ring, Touch sounds, Screen lock sound and Vibrate on touch.
Display
Customize the display settings, including the settings for Brightness, Wallpaper, Auto-rotate screen, Sleep, Font size, Accelerometer coordinate system and screen adaption, G Sensor Auto Zero.
Storage
View the memory status of Micro SD card and internal storage, format Micro SD card memory.
Battery
View the battery status of Zoostorm PlayTab.
Apps
Allows you to manage the applications sorted by Download, On SD card, running and All.
Accounts & sync
Allows you to add new account and sync all the accounts.
Location service
Let apps use data from sources such as Wi-Fi and mobile networks to determine you approximate
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location. Moreover, let Google use your location to improve search results.
Security
Allows you to set Screen security, Encryption, Passwords, Device administration and Credential storage.
Language & Input
Set region and language, keyboard, text input methods, speech, Mouse/Track pad.
Backup & reset
Allows you to backup account, app data, Wi-Fi passwords, and other settings to Google servers. Additionally, you can erase all data on Zoostorm PlayTab and reboot into the system in Recovery mode.
Date& Time
Set date, time, time zone and display format.
Accessibility
Allows you to install web scripts, set large text, auto-rotate screen feature, speak passwords, touch and hold delay.
Developer options
Helps you manage the Zoostorm PlayTab system, such as USB debugging, Stay awake, HDCP checking and so on.
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About tablet
Display the information about Zoostorm PlayTab, such as product status, model number, firmware version, Build number and so on
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If the device does not function as it is expected, please try the following steps.
The device is not responding or can’t be turned on.
Reset the device by pressing the Power button
for 6 seconds. The device will be forced shutdown if it is on and you are required to restart the device again.
Battery has been fully depleted. Please charge
the device via USB or USB AC Adapter.
Battery Life seems short
The operating temperature is below 5, this is
due to the characteristics of battery and not a malfunction.
The battery is not used for prolonged period.
Please recharge the battery of the device again
The battery is not fully charged. Please charge
the device for 4 hours.
The battery needs to be replaced. Please consult
the authorized dealer for service.
The device can not be operated during USB connection
The device cannot be operated while it is
connected to PC.
At status bar, flick upwards to display a Ongoing
list, then select “Turn off USB storage” to
resume operation.
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Maintenance
See warranty section (Pages 41-46)
Product Specifications
Display
10.1 inch TFT-LCD Display, 1280x800 pixels High resolution capacitive multi-touch screen
Wi-Fi
802.11 b/g
System Properties
Processor : Rock Chip 3066 Architecture: ARMv7, Cortex A9, Dual Core RAM Memory : DDR3 1GB Operating System:Android 4.1
Storage memory
Built in memory: up to 32GB Supports Micro SD card up to 32GB.
Media File Format supported
E-book: PDFTXTHTMLPPTDOC,EXCEL Audio: MP3/WMA/APE/FLAC/AAC/AC3/WAV
Photo: JPEG/BMP/GIF/PNG/TIFF
Video: MKV (H.264 HP) AVIRM/RMVBFLV MPEG-1MPEG-2 Data transfer: Micro USB 2.0 High Speed Audio: 3.5mm audio jack Record : Microphone Storage: Micro SD Card
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Miscellaneous Built in speaker G sensor Web Camera Voice recording Vibration actuator Clock / Date Real time battery indication
Battery life
Reading – more than 9 hours Music – up to 10 hours (with back-light off) Video- more than 6 hours Web browsing : more than 6 hours Standby time : 7 days
Charging
Power: DC 9V, 2A Duration: 4 hours (approx)
Physical properties
Dimension: 267.7 X 169.0 X 11.8 mm Weight: 319g (approx)
Design and specifications are subject to change without prior notice
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Certification information On FCC
This equipment has been tested and found to comply with limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in residential installations. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.  Increase the separation between the equipment
and receiver.
Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV
technician for help.
WARNING: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THE DEVICE. ANY SUCH MODIFICATIONS COULD VOID THE USER'S AUTHORITY TO OPERATE THE EQUIPMENT.
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On CE
The symbol means that the unit complies with
European safety and electrical interference directives.
Copyrights and Trademark Notice
Copyright laws prohibit copying the data of this product or the contents of this manual (illustrations, related documents, etc.) in whole or in part without the permission of the copyright holder. Additionally, use of the data of this product or the contents of this manual is not allowed without vendor’s permission except for personal use. All the brand and product names are trademarks of their respective companies.
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Disposal and Recycling Information
Your Tablet PC must be disposed of properly according to local laws and regulations. Because this product contains a battery, the product must be disposed of separately from household waste. When your Tablet PC reaches its end of life, contact your local authorities to learn about recycling options.
Battery Replacement: The rechargeable battery in it should be replaced only by an authorized service provider.
This symbol on the product or in the instruction
means that your electrical or electric equipment should be disposed at the end of its life separately from your household waste. There are separate collection systems for recycling in the EU, For more information, please contact the local authority or your retailer where you purchased the product.
Disclaimer
All the information, design and specifications contained in this manual were correct at the time of publication. However, as the product is under continuously upgrading, the final device may have a slightly difference in appearance or modified functionality than presented in this manual.
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Zoostorm Standard Warranty
What this Warranty Covers
Zoostorm warrants that each hardware product that you purchase is free from defects in materials and workmanship under normal use during the warranty period. The warranty period for the product starts on the original date of delivery to the customer for a period of 12 months.
The duration of this warranty is then offered as a return to base service. Only the cost of the parts and labour involved in servicing any eligible repairs under the return to base warranty are covered. This warranty also includes a technical support service via telephone and e-mail for the full duration of the warranty. This technical support service only provides support on your purchased product and software supplied by Zoostorm on your purchased product.
How to Obtain Warranty Service
If the product does not function as warranted during the warranty period, you may obtain warranty services by contacting Zoostorm directly on 0844 800 6183 or email support@zoostorm.co.uk. The warranty service is only available in the UK; therefore additional charges may apply for warranty claims outside of the UK.
What We Will Do to Correct Problems
We will attempt to diagnose and resolve problems over the telephone or e-mail. We may direct you to
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download and install designated software updates. Some problems can be resolved with a replacement part that you can install yourself called a "Customer Replaceable Unit" or "CRU." If so, we will ship the CRU to you for you to install.
If the problem cannot be resolved over the telephone or remotely, through your application of software updates or the installation of a CRU by you, we will arrange for service of the product at our UK repair centre.
If we determine that we are unable to repair the product, we will replace it with one that is at least functionally equivalent. If we determine that problems are as a result of customer misuse, improper maintenance, accidents, modifications, unsuitable physical operating environments, power surges or natural disasters, where possible we will offer to repair the product at a "fair" price to you. We will carry out all repairs within a 10 working day timescale.
Replacement of a Product or Part
When the warranty service involves the replacement of a product or part, the replaced product or part becomes Zoostorm's property and the replacement product or part becomes your property. Only unaltered Zoostorm products and parts are eligible for replacement. The replacement product or part provided by Zoostorm may not be new, but it will be in good working order and at least functionally
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equivalent to the original product or part. The replacement product or part shall be warranted for the balance of the period remaining on the original product.
Before we replace a product or part, you agree to:
1. Remove all features, parts, options, alterations, and attachments not under warranty service;
2. Ensure that the product or part is free of any legal obligations or restrictions that prevent its replacement; and
3. Obtain authorisation from the owner to have us service a product or part if you do not own it.
Customer Additional Responsibilities
Where applicable, before service is provided, you agree to:
1. Follow the service request procedures that we specify;
2. Backup or secure all programs and data contained in the product;
3. Provide us with all system keys or passwords to perform the warranty service; and
4. Ensure that all information about identified or identifiable individuals ("Personal Data") is deleted from the product or that, with respect to any Personal Data that you do not delete, you are in compliance with all applicable laws.
Use of Personal Information
If you obtain service under this warranty, Zoostorm will store, use and process information about you including name, phone numbers, address, and e-mail
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address. We will only use this information to perform service under this warranty. We reserve the right to contact you after you have obtained services under this warranty to inquire about your satisfaction regarding our warranty service or to notify them about any product recalls or safety issues. We will only disclose your information where we are required to by law.
What This Warranty Does Not Cover
This warranty does not cover the following:
Loss of, or damage to, your data;
• Any software programs, that were not provided with
the product by Zoostorm or installed subsequently;
• Failure or damage resulting from misuse, accident,
modification, unsuitable physical or operating environment, natural disasters, power surges, or improper maintenance by you;
• Damage caused by a non-authorised warranty service provider;
• Shipping costs for non-eligible warranty repairs;
• Failure of, or damage caused by, any third party
products, software, peripherals or components. This warranty is voided by removal or alteration of identification labels on the product or its parts.
Limitation of Liability
Zoostorm is only responsible for loss or damage to your product while it is: 1) in our possession; or 2) in transit in those cases where we are responsible for the transportation. Zoostorm is not responsible for any data including confidential, proprietary, or personal data contained
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in/on the product. You should remove and/or backup all such information from the product prior to its service or return.
UNDER NO CIRCUMSTANCES SHALL ZOOSTORM, ITS SUPPLIERS, RESELLERS, OR SERVICE PROVIDERS BE LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY: 1) THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES; 2) LOSS OR DAMAGE TO YOUR DATA; OR 3) SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, BUSINESS REVENUE, GOODWILL OR ANTICIPATED SAVINGS.
Hardware Faults - Call our Service and Support on 0844 800 6183 or E-mail support@zoostorm.co.uk
Zoostorm Service and Support are open from Monday - Friday; 9.00am until 5.30pm.
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