Quick Installation
Reference Card
Smart LITE 56K V3
8FM-56KSHSF-V3
PCI Dual Mode
ITU-T V.92 & V.90 Modem
þ Software Upgradeable
þ 56,000* bps Data Modem (DUAL MODE)
Supporting both V.92 and V.90
þ 14,400 bps Send & Receive Fax
þ Supports speeds up to 115,200 bps
þ V.42 Error Correction and
V.42bis 4-to-1 Data Compression
· Capable of receiving at up to 56kbps, and send at up to 31.2kbps. Due to FCC regulations on power output, receiving speeds
limited to 53kbps. Actual speeds vary. Requires compatible phone line and server equipment. Complies with both the V.90 56k
standard and K56Flex technology protocols.
If you have never installed an add-in board in your computer before, please follow the
instructions in this section carefully. You may also want to refer to the Installation
Chapter in your manual.
What is V.92?
· Modem on-hold
It allows you to take incoming call while you are online by putting the modem on hold.
This feature requires a call waiting service to be provided by your local phone
company.
· Quick Connect
When the modem is dialing the repeated number, the ”handshaking· time will greatly
be reduced to less than 15 seconds. Traditional V.90 modems would need more than
20 seconds.
· Increased PCM upstream up to 48Kbps.
Faster upload speed means faster email attachment sending time.
Technical Specifications:
· Data: ITU-T V.92/V.90, K56Flex, V.34, V.32bis, V.32, V.22bis, V.22, V.21, V.23,
Bell 212A/103
· Fax: ITU-T V.17, V.27ter, V.29, V.21 Channel 2, Group 3, EIA Class 1
· Data Compression: ITU-T V.42 LAPM, MNP 5
· Error Correction: ITU-T V.42 LAPM, MNP class 2-4
· AT and extended AT command set compatible
· H.324, V.80 for video conferencing over Internet and point to point connection
Fax/Voice Mail Features:
· Automatically detects and routes incoming voice, fax, and data call to the proper
module
· Fax speed ups to 14,400bps•Sends and receives faxes to or from any group 3 fax
machine, Printer-quality faxing, forwarding
· Schedules fax transmission and multiple recipients
· Convenient voice storage and playback
· Easy voice message retrieval through sound card, or from remote locations
· Password protection for up to 999 mail boxes
Safety Precautions
1. Turn OFF the computer before you begin. Also, turn OFF any external devices
that are connected to your computer, such as printers.
2. Handle the board gently by the edges. Some of the component leads under the board
have very sharp edges and may cause serious injury.
3. To prevent electrostatic discharge damage to the components on your modem, do not
remove the modem from the static-shielded bag until you have discharged any static
electricity from your body by touching any unpainted surface on the case of your
computer.
Necessary Equipment
Make sure that you have all necessary equipment at hand before you begin.
You should have:
’ The Zoltrix Smart Lite V.3 Board
’ A Pentium III - 300 or faster compatible computer with an available PCI expansion
slot
’ A modular telephone outlet and cable
’ A small, flat-blade screwdriver and a small pair of pliers or tweezers
’ A telephone set (Optional)
Installation Steps
The steps to install your modem are shown in order in this section. For some steps, you
may need to refer to your computer蔞s User蔞s Manual.
Selecting the COM Port
The Zoltrix Smart Lite V.3 is PnP and can use COM ports 1 to 8 and IRQ's 2, 3, 4, 5, 10,
11, 12 & 15. This is selected automatically. There are no hardware jumpers or dip switches
to set.
Inserting the Fax/Modem
1. Turn off the power to the computer. Also, turn off any external devices that are
attached, such as a printer and monitor.
2. Take out the mounting screws on the back of you computer. Refer to your
computer manual if you cannot locate them.
3. Remove the computer cover. Refer to your computer manual if you cannot
determine how to remove the cover.
4. Select an empty PCI slot. You may need to remove the metal slot cover first, using
a small screwdriver.
5. Discharge any static electricity in your body by touching any bare metal surface
on the chassis of the computer and remove the modem from the static-shielded
bag.
6. Press the board firmly into the slot ensuring that the gold tabs on the fax/modem
are aligned with the connectors in the slot.
7. Insert the screw and tighten slightly. Check to ensure that the telephone jacks in
the back of the modem are unobstructed. If so, then tighten the screw securely.
8. Replace the computer cover.
Installing Telephone Lines
The Fax/Modem has two modular telephone jacks on the back of the modem. You will need
to connect your Fax/Modem to the wall outlet via a modular telephone cord.
If your wall outlet is not a modular type, you can purchase an inexpensive converter at most
electronics or phone stores. It is suggested that you connect your modem to a "dedicated
line". A dedicated line is a regular phone line that does not go through a switchboard, PBX,
etc.
You can also connect a telephone set to your modem, enabling you to use the phone when
the modem is not in use. The modem can also be used as an autodialer with your
telephone set. It is recommended that you use a single line phone outlet (RJ11). However,
you can use a two-line (RJ14) phone line, but the modem will only work on the first line
using the center pair of wires.
To connect the telephone lines to the modem follow these steps:
1. Insert one end of the phone line into the jack on the modem labeled Line.
2. Insert the other end of the phone line into the phone jack, (usually located on your wall).
If you wish to use a phone set in conjunction with your modem, Please follow
these steps:
1. Insert the line from the phone into the jack labeled Phone.
2. Make sure that the other end of the phone line is connected to the telephone.
Testing
The actual installation of the modem is now complete. Before attempting to use your
modem, you should complete the following steps:
1. Before turning the power back on to the computer, check the telephone connection by
lifting the telephone handset. You should hear a dial tone. If you don蔞t, check that all
phone cords are firmly connected.
2. Turn the computer power back on. Lift the handset of the telephone again to check for
a dial tone. Once again, you should hear a dial tone.
3. You蔞ve now completed the hardware installation of your modem. From here, you are
ready to install the communications software.
4. Once you蔞ve installed your communications software, test the modem according to the
instructions in either the hardware or software manual.
Windows 98 Driver Installation
(Note: Windows 98 driver does not support
Voice Speaker Phone function)
1. Start Windows 98. As soon as Windows 98
starts you will see a screen similar to the
diagram to the right:
2. Click on the ”NEXT· button. You will see a
screen similar to the diagram to the right:
3. Make sure that the box has a check mark
like the diagram to the right and click on the
button.
4. Make sure that the box has a check mark
like the diagram to the right and then either
type in the correct path to the driver disk
or Click on the Browse button and then select
the correct drive and directory containing the
Win98 driver. Then click on the NEXT button.
If you have the Zoltrix COMMUNICATIONS CD-ROM,
insert the CD-ROM into your CD-ROM drive and
select D:\SmartLITE_V3\Win98
Note: Replace D: with the drive letter of your CDROM drive if necessary.
The ”OK· button will be grayed out until you find a directory that actually contains a modem
driver
5. Click on the ” NEXT· button. If the directory
contained the driver you will see a screen similar
to the diagram to the right:
6. Click on the ”NEXT· button.
You will see a screen similar to the diagram to
the right:
7. Click on the ” FINISH· button to
complete the modem driver installation.
8. You should then see the Modem
driver and Wave device for the voice
modem detected and installed.
Un-Installation of the Windows 98 Driver
If you ever want to remove the modem or update the modem drivers with newer versions
obtained on the web, you must first remove the HSF modem drivers. We provided a utility
program that not only removes the modem driver, but completely removes all the modem
entries in the Windows registry. Use the following procedure to remove the modem drivers.
1. Start the Control Panel and double click on ”Add / Remove Programs· icon.
2. Scroll down the list and select the ”Conexant SoftK56 modem·
3. Click on the ” Add/Remove · button
4. Click on the ” Yes ” button to confirm the driver removal
Windows 98SE / ME / 2000 Driver Installation
All the steps are similar to Windows 98 Driver Installation, but the locations of the drivers
are as follows:
Windows 98SE D:\SmartLITE_V3\Win98se
Windows ME D:\SmartLITE_V3\Win_ME
Windows 2000 D:\SmartLITE_V3\Win2k_XP
Windows XP Driver Installation
Windows XP already has driver built-in, but the driver does not support Voice Speaker
Phone function. If you would like to use the Software Speaker Phone, please update the
driver with the below steps:
1. Start the "Control Panel"
2. Click on "Classic View"
3. Select "System" -> "Hardware" -> "Device manager" -> "Modem" -> "Soft56K"
Modem
4. Select the "properties"
5. Select "drivers" -> "Update Driver"
6. Select "Install from a list or specific location (Advanced)" -> "Next"
7. Select "Don't Search. I'll choose the driver to install". -> "Next"
8. Select "Have Disk" and locate the new driver's location at
D:\SmartLITE_V3\Win2k_XP
9. Click "Next", then follows Windows instruction
10. During the installation, Windows will give a warning that the driver doesn蔞t passed the
Windows Logo test, select "Continue Anyway" and then follow Windows' instruction.
Common Problems and Their Solutions
Problem: Modem answers incoming calls and then returns to the on-hook condition,
disconnecting the caller.
This occurs most often when connecting to a UNIX system. In most case, the host does
not prefer to see any result or command echo codes. If this is the case, the codes can be
disabled by adding E0 Q1 to the modem configuration string.
Problem: No echo from modem
This is normally caused by an I/O address or IRQ conflict. Verify that the COMPort is not
in use by any other serial device and if necessary use another COMPort or I/O address
setting.
Problem: The modem dials and appears to complete the connection, but the
communications software does not enter the correct mode. (The screen remains
blank.)
There may be an I/O conflict (See the solution for the previous problem, "No echo from
modem").
The Result Codes may have been disabled by the software configuration set up. Check if
Q1 is in the configuration or initialization string. If so, change it to Q0.
Your software may require numeric result codes rather than verbal result codes. Use either
V0 for numeric result codes or V1 for verbal result codes in your initialization or
configuration string.
Some software require full extended result codes (ie. CONNECT 33600 instead of
CONNECT). This can be controlled by the Xn command. X0 sends a summarized code
(CONNECT) and X4 sends a full extended code (CONNECT 33600).
Problem: The modem does not auto answer.
The auto answer mode is determined by the S0 register. If S0 has been set to 0, the
modem will not answer. Assign another value to S0 by entering the following command
S0=n, where n=the number of rings to occur before the call is answered (ATS0=2, the
modem answers after two rings).
Problem: The modem always answers the phone
Set the S0 register to 0. ATS0=0
Problem: The communications software displays,"No Dialtone".
Make sure that your phone cable is working properly and that it is firmly seated to
the phone socket at your phone jack and in the rear panel of the modem.
On-line Technical Support
If you have access to the World Wide Web be sure to visit the Zoltrix home page at:
http://www.zoltrix.com
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