ZMODO Greet Universal Quick Start Manual

Greet Universal

Quick Start Guide

1

The Greet Universal Smart Doorbell allows you to answer
your door from any location. The Greet Universal is powered
by an indoor chime, which is installed in the inside of your
home. This quick start guide will help you configure your
Greet Universal for initial use. For detailed instructions and
troubleshooting, please visit:

www.zmodo.com/support

Welcome!

Getting to know your Greet Universal

①
②

③

④

⑤

①

②

③

④

⑤

Plastic Cover

LED Light Indicator

Speaker

Power Port

Mounting Bracket

①

②
③

④

⑤

⑥

⑦
⑧

⑨

①

②

③

④

⑤

Camera

Microphone

PIR Motion Sensor

Doorbell Button

Speaker

Plastic Cover

Light Sensor

Mounting Bracket

Security Screws

⑥

⑦

⑧

⑨

Greet Universal

Indoor Chime

1

What’s in the box:

2

Screwdriver &

Interchangeable

Bit

Interchangeable

Faceplate

(Only included in

select configurations)

Masonry

Drill Bit

Spare Security

Screws

Mounting Screws

& Anchors (x8)

Mounting Level

Quick Start Guide

Power Cable Power Adapter

Greet Universal

Quick Start Guide

Greet Universal /

Indoor Chime

IMPORTANT! Use the guides below to carefully plan out

your installation process. Read through the entire quick
guide before performing any permanent installation and
drilling.

You will need to connect your Indoor Chime to a nearby
power outlet using the provided power adapter. Please
see Figure 2.

You will need a hole between your interior and exterior
wall that is at least 0.8 inch in diameter. You will feed the
provided power cable through this hole to connect the
Indoor Chime and Greet Universal. Please see Figure 1.

Before you begin:

2

Mounting your Greet Universal

3

Make sure that you have a strong WiFi connection at the
location of your Greet Universal. Visit

www.zmodo.com/support for advice on improving your

WiFi signal range.

Figure 2.
Indoor Chime installed on interior wall

Figure 3.
Greet Universal installed on exterior wall.

Indoor
Chime

Greet

Universal

Indoor

wall

Exterior

wall

provided

power

cable

Figure 1.
Indoor Chime connection to Greet Universal.

4

Drilling the power cable hole

Remove your existing doorbell button. There should be a

small hole in your wall when you remove your doorbell.

1

If you wish to install your Greet Universal at the location
of your existing doorbell, please follow the steps below to
drill the 0.8 inch hole for the power cable.

IMPORTANT! Before you begin, make sure that the

power to your doorbell is turned off. Check your circuit
breaker for a switch.

If you have never drilled through a wall before, please
visit YouTube for detailed tutorial videos.

Drill a 0.8 inch hole from the exterior of your wall through
the interior wall. Using a power drill and a long drill bit, drill

a 0.8 inch hole through your exterior wall until it penetrates
the interior wall. Make sure that you avoid the IMPORTANT:
wiring from your mechanical chime when drilling to avoid
shock hazards.

2

(Optional) Insert a rigid pipe through the hole. Insert a rigid

pipe through to the interior wall to make it easier to feed the
power cable through the wall. Grind it down until it is flush
with the wall.

3

Remove the mounting bracket from your chime. Take your

Indoor Chime out of the packaging and slide down to
remove the mounting bracket as shown below:

1

5

Mounting the Indoor Chime

Slide down

Mark and drill the appropriate holes in the wall for the
mounting bracket. Snap the provided level onto the

mounting bracket and align the bracket against the wall
where you would like to install your chime. Make sure that
the hole in the bracket lines up with the 0.8 inch hole that
you drilled in the first part of the installation. Using the
bracket as a guide, mark the wall with the four
corresponding holes for screws. Remove the mounting
bracket from the wall and detach the level. Drill four holes
slightly smaller than the wall anchors using the provided
drill bit.

2

6

Fasten the mounting bracket onto the wall. Gently tap the

wall anchors into the holes with a hammer until the
anchors are flush against the wall. Using the Philips tip for
the provided screwdriver and the provided screws, fasten
the bracket into place.

3

Feed the power cable through the 0.8 inch hole and
connect the cable to the back of the Indoor Chime. Feed

the included power cable through the 0.8 inch hole until
the other end is exposed from the exterior wall. Remove
the yellow protective cover from the end of the power
cable, and connect the cable to the port on the back of the
Indoor Chime.

4

7

Mounting the Greet Universal

Remove the mounting bracket and plastic cover from
your Greet Universal. Take your Greet Universal from the

packaging and slide down to remove the mounting
bracket, then pop off the plastic cover.

1

Attach the Indoor Chime to the mounting bracket. Mount

the Indoor Chime into the mounting bracket by pushing
firmly and sliding downwards as shown.

5

Slide down

Slide down

8

Mark and drill the appropriate holes in the wall for the
mounting bracket. Snap the provided level onto the

mounting bracket and align the bracket against the wall
where you would like to install your Greet Universal. Make
sure that the hole in the bracket lines up with the 0.8 inch
hole that you drilled in the first part of the installation.

Follow steps 2-3 from the Indoor Chime installation to
mount the bracket for the Greet Universal.

2

Connect the power cable to the Greet Universal and attach
the Greet Universal to the mounting bracket. Peel off the

yellow protective cover from the end of the power cable,
and connect it to the port on the back of the Greet
Universal. Push firmly and slide downward to fasten the
Greet Universal onto the mounting bracket.

3

Fasten the security screws and snap on the plastic cover.

Tighten the two security screws on the bottom of the Greet
Universal until secure, and snap the plastic cover onto the
Greet Universal.

4

9

Using the provided power adapter, power on the Indoor
Chime. Connect the included power adapter to the power

port on the bottom of the Indoor Chime, and plug in the
power adapter to a nearby power outlet to power on your
Greet Universal.

5

3

10

Mobile Setup

We are constantly working to improve our product and app. Please visit
www.zmodo.com/support for updated instructions, manuals, and more.

Make sure that you have a strong WiFi connection at the
location of your Greet Universal. Visit

www.zmodo.com/support for advice on improving your

WiFi signal range.

Make sure you know the SSID (WiFi network name) and
password of the 2.4GHz WPA-PSK/WPA2-PSK WiFi
network that you want your Greet Universal to connect to.
Your network cannot be hidden.

TM

Download and install the "Zmodo" app from Google Play

TM ® TM

or the App Store (Compatibility: iOS 7.0+ or Android

4.0+). Launch the app and sign up for a free Zmodo
account. All of your devices will be bound to this account.

This quick start guide will help you configure your Greet
Universal for initial use. For detailed instructions and
troubleshooting, please visit:

Before you begin:

Power on your Indoor Chime with the supplied power
adapter.

Zmodo

Make sure your network has at least 2Mbps upload speed
for each device when live viewing or 4Mbps upload speed
for each device when using the Zmodo Cloud Service.

www.zmodo.com/support

11

Select the “Zink” connection method
to connect your Greet Universal. Your
Greet Universal will be added to your
Zmodo account.

Log in and press in the upper
right corner. Select "Add Device".

This device can be set up with a Zmodo Beam. If you own a
Beam, please follow the instructions in your Beam quick guide to
connect your device instead.

2

Connect with

Beam

+

1

12

5

Select the network named “ZMD_SAP”
and connect to it.

Note: If you see a "No Internet Connection" error
message, please ignore it and connect anyway.

Follow the on-screen instructions and
select “Tap here to begin setup” to go
to the WiFi settings page on your
smartphone.

Note: If you are using an iOS device, you will need to
manually go to the WiFi settings page on your
smartphone.

4

3

Tap to proceed (If you’re setting
up multiple devices at once, tap to
add additional units).

√

13

7

If you see this screen, the app will
connect your Greet Universal to your
WiFi network. This may take a few
minutes. Once it’s completed, please
skip to step 11.

If you do not see this screen, please
proceed to step 8.

Note: If you are connecting multiple devices, you
will need to wait for the app to find and connect all
devices.

8

If this app interface appears, please
press “Tap here to select WiFi”.

Note: If you are using an iOS device, you will need to
manually go to the WiFi settings page on your
smartphone.

Return to the Zmodo app page and
select or enter the SSID and password
of the WiFi network that you want your
Greet Universal to connect to.

Note: The WiFi name and password are case­sensitive.

Tap to proceed.

√

6

14

10

11

The app will automatically search for
your Greet Universal and connect it
to the WiFi network. This may take a
few minutes.

Note: If you are connecting multiple devices, you
will need to wait for the app to find and connect
all devices.

Name your Greet Universal and set a
password for it. Tap to proceed.

√

Note: The password provides an additional layer
of security for your devices. You will not need to
use this password when accessing your devices
from the Zmodo app. It is not required, but it is
highly recommended.

9

Select the WiFi network that your Greet
Universal will connect to, and connect
to it. Return to the Zmodo app once
your mobile device is connected to the
WiFi network.

Greet Universal allows you to answer your door from
anywhere with an Internet connection. See, hear, and
speak to your visitors directly from your smartphone.

You can access your Greet Universal's full features by

TM ®

using the Zmodo app on your Android or iOS
smartphone.

You can also view your Greet Universal using any web
browser by logging into user.zmodo.com with your
Zmodo account information.

This section will cover the main features of your Greet
Universal.

4

Main features

15

Your Greet Universal has been
successfully configured! You can now
share or view your camera.

12

View live, on-demand video and
record clips

View live video from your smart­phone at any time. No need to wait
for alerts or a call, just access
Greet from your device Universal
list to see what's happening on
your front porch. Digitally pan Greet
Universal's live view by swiping
your finger to the left or right.

Receive calls on your smartphone

When someone rings Greet Universal,
your Indoor Chime will sound and you
will receive a call on your smartphone.
You can choose to accept the call,
decline it, or select a customized voice
message to play for your visitor.

16

Hear and speak to your visitors

Simultaneous two-way audio allows
you to see, hear, and speak to your
visitor at the same time. Tap the
microphone button to talk to your
visitor, and tap it again to mute your
microphone.

View and save alert clips

Greet Universal automatically
records a 30-second video clip
whenever it detects motion, you
receive a call, or you miss a call.
Access these clips in the app and
download them to your phone for
safekeeping.

Schedule notifications and record
messages

Schedule when to receive notifications
and calls from Greet Universal in the
device settings. You can also silence
your chime for a restful night, and
record up to 5 voice messages to play
for visitors when you decide not to
answer a call.

17

Your Greet Universal is powering on.

Solid green

Solid blue

Your Greet Universal has successfully connected
to the WiFi network.

Blinking green

Your Greet Universal is ready for setup.

Blinking blue

Your Greet Universal is connecting to the WiFi
network. Please do NOT turn off or unplug your
Greet Universal at this time.

5

Status Light Definitions

If you were unable to connect your Greet Universal
successfully:

Make sure that you are connecting to a 2.4GHz WPA-
PSK/WPA2-PSK WiFi network, and that your network is
not hidden.

Please make sure that you entered the network name
and password correctly. Note: Both are case-sensitive.

You may need to improve your WiFi strength. Visit

www.zmodo.com/support for suggestions.

18

Support

6

Having difficulty?

www.zmodo.com/support

Follow us on Twitter @Zmodo
Scan the QR-code below!

Like us on Facebook.com/Zmodo
Scan the QR-code below!

REV-A04

19

You can use the Live Chat function in the Zmodo app if
you have any technical problems.
Please follow the steps below:
Go to "Me" in the bottom right corner in Zmodo app and
select "Zmodo Support".

For more instructions, troubleshooting, support, and other
resources, please visit: