How to Change Parts...................................................
Trouble Shooting and FAQ’s........................................
Warranty and Disclaimer ...........................................
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9
14
15
19
22
25
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40
43
Proper Venting Regulations Disclaimer
Please verify with your local, city and state regulations on the proper venting method for your hood.
Many agencies have CFM rating specications for your hood as well. You may have to purchase additional items on your own to vent the hood in accordance with your local city and state specications.
Our ZLine dual motor range hoods come with an 8” metal transition piece without a backdraft damper
and a piece of 4’ metal ducting.
Our ZLine single motor units come with a plastic 6” plastic transition piece with a backdraft damper
and a 4’ long piece of exible ducting.
1
Page 4
Important Safety Notice
Read all instructions before installing and operating this appliance.
►e installation instructions in this manual is intended for qualied installers, service technicians or per-
sons with similar qualied background. Installation and electrical wiring must be done by qualied professionals and in accordance with all applicable codes and standards, including rst-rated construction.
►DO NOT attempt to install this appliance yourself. Injury could result from installing the unit due to
lack of appropriate electrical and technical background.
►Range hood may have very sharp edges; please wear protective gloves if it is necessary to remove any
parts for installing, cleaning or servicing.
►Activating any switch ON before completing installation may cause ignition or an explosion.
►Due to the size and weight of this range hood, two people installation is recommended.
To reduce the risk of re, electric shock or injury to persons:
►For general ventilating use only. DO NOT use to exhaust hazardous or explosive materials and vapors.
►e combustion air ow needed for safe operation of fuel-burning equipment may be aected by this
unit’s operation. Follow the heating equipment manufacturer’s guideline and safety standards such as
those published by the National Fire Protection Association (NFPA), and the American Society of
Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), and the local code authorities.
►Before servicing or cleaning unit, switch power OFF at service panel and lock service panel to prevent
power from being switched ON accidentally.
►Ducted fans MUST ALWAYS be vented to the outdoors.
►Use only metal ductwork, and this unit MUST be grounded.
►Sucient air is needed for proper combustion and exhausting of gases through the duct to prevent
back draing.
►When cutting or drilling into a wall or ceiling, be careful not to damage electrical wiring or other
hidden utilities.
►All electrical wiring must be properly installed, insulated and grounded.
►Old duct work should be cleaned or replaced, if necessary, to avoid the possibility of a grease re.
►Check all joints on duct work to insure proper connection, all joints should be properly taped.
►Use this unit only in the manner intended by the manufacturer. If you have any questions, contact
the vendor.
►Keep all fans, bae, spaces, lter, grease tunnel, oil container and grease-laden surfaces clean. Grease
should not be allowed to accumulate on fan, bae, spaces, lter, grease tunnel or oil container.
►Clean grease-laden surfaces frequently. To reduce the risk of re and to disperse air properly, make sure to
vent air outside. DO NOT vent exhaust into spaces between walls, crawl spaces, ceilings, attics or garages.
►Always turn range hood ON when cooking at high heat or when cooking aming foods.
►Use high settings on cooking range only when necessary.
2
Page 5
Important Safety Notice
►Never leave surface units unattended at high settings. Boil overs cause smoking and greasy spillovers
that may ignite. Heat oils slowly on low or medium settings.
►Clean ventilating fan frequently.
►Always use appropriate cookware and utensils size.
►Always use cookware appropriate for the size of the surface element.
To reduce the risk of injury to persons in the event of a stove top grease re:
►SMOTHER FLAMES with a close-tting lid, cookie sheet or metal tray, then turn OFF the burner.
NEVER PICK UP A FLAMING PAN—you may be burned. KEEP FLAMMABLE OR COMBUSTIBLE MATERIAL AWAY FROM FLAMES. If the ames DO NOT go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT.
►DO NOT USE WATER, including wet dishcloths or towels—a violent steam explosion will result.
►Use an extinguisher ONLY if:
●
You know you have a Class A, B, C extinguisher and you already know how to operate it.
●
e re is small and contained in the area where it is started.
●
e re department is being called.
●
You can ght the re with your back to an exit.
To reduce the risk of injury to persons in the event of gas leaks:
►Extinguish any open ame.
►DO NOT turn on the lights or any type of appliance.
►Open all doors and windows to disperse the gas. If you still smell gas, call the gas company and re
department.
Your safety and the safety of others is very important. We have provided many important safety
messages in this manual and on your appliance. Always read and obey all safety messages. All
safety messages will tell you what the potential hazard is, tell you how to reduce the chance of
injury, and tell you what can happen if the instructions are not followed.
This is the safety alert symbol. This symbol alerts you to potential hazards that
can hurt you and others. All safety messages will follow the safety alert symbol
and the word “WARNING”.
WARNING
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Page 6
Wall Range Hood Installation
Installation
Tutorial Video
4
Page 7
Please unpack your range hood when it is delivered
and inspect to ensure all parts are included.
Parts Supplied:
1. Main Hood With All Lights and
Button Banks Pres-installed
2. Adjustable Stainless Chimney Cover
3. Transition Piece (For 6˝ or 8˝)
4. Bae Filters
5. Flexible Duct (For 6˝ or 8˝)
6. Packet of Screws and Anchors
7. Top Mounting Bracket
8. Grease Cup
Wall Range Hood Installation
E
B
F
6
A
D
C
A
BCEF
D
*Note: Wall range hoods with single motors will come with a square to 6˝ round transition piece
and will include a back dra damper. e ducting with these range hoods is 6˝.
Dual motor wall hoods will come with a square to 8˝ round transition piece without a back dra
damper. e ducting with these range hoods is 8˝.
*Use rigid ducting wherever possible. Try and minimize the use of elbows. More elbows and lon-
ger runs create higher static pressure. e hood comes with a grounded three prong plug that can
either be direct wired or plugged into a 20 amp. circuit.
5
Page 8
Wall Range Hood Installation
*e recommended height to install your hood is 30˝ minimum and 36˝ maximum
above the cooktop.
*For Outdoor (304 Series) hood installation, the unit must be installed at a minimum
of 36˝ above the grill.
1
2
3
Find the center of the wall where you
are installing the hood. Make sure
there is sucient bracing to hold the
weight of the hood. Mark your center
line and measure out from the center
to nd your two mounting points.
Make sure your mounting points are
level when you mark them. It is recommended to install the hood directly into wood supports. (Figure 1)
Mark the mounting points and install
the two mounting screws provided
leaving the heads out ¼˝ to mount the
hood. (Figure 1)
Mount the main body of the hood to
the two screws and screw into place.
(Figure 2)
Figure 1
Figure 2
4
6
Mount the top chimney mounting
bracket centering it above the hood.
(Figure 3)
Figure 3
Page 9
Wall Range Hood Installation
5
6
Install the transition piece securing it
with screws provided. (Figure 4)
Make your electrical and ducting
connections. Try and minimize the
use of elbows. More elbows and longer runs create higher static pressure.
e hood comes with a grounded
three prong plug that can either be
direct wire or plugged into a 20amp.
circuit. (Figure 5)
Figure 4
Figure 5
7
Connect the ducting to the transition
piece using ring to hold into place.
Attach ducting to the range hood.
(Figure 6)
Figure 6
7
Page 10
Wall Range Hood Installation
8
9
Install the two part chimneys on top
of the hood. Slide the inside section
up until the vertical vent slots are visible, attach top portion to mounting
bracket with screws. Secure lower
chimney portion to the hood with
screws provided. (Figure 7)
Install plastic drip cup by sliding into
brackets located at the bottom of the
motor. Install ◆bae channel and bafe lters. (Figure 8)
◆
Not all models include bae channels.
Figure 7
Figure 8
*Before installing bae lters, make sure
that you insert the grease cup under the
motor blower.
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Page 11
Designer Wall Range Hood Installation
Installation
Tutorial Video
9
Page 12
Designer Wall Range Hood Installation
Please unpack your range hood when it is delivered
and inspect to ensure all parts are included.
Parts Supplied:
1. Main Hood With All Lights and
Button Banks Pre-installed
2. Chimney
3. Transition Piece (For 6˝ or 8˝)
4. Bae Filters
5. Flexible Duct (For 6˝ or 8˝)
6. Packet of Screws and Anchors
7. Top Mounting Bracket
8. Crown Molding Bracket
9. Crown Molding
Grease Cup
10.
10
*Note: Wall range hoods with single motors will come with a square to 6˝ round transition piece
and will include a backdra damper. e ducting with these range hoods is 6˝.
Dual motor wall hoods will come with a square to 8˝ round transition piece without a backdra
damper. e ducting with these range hoods is 8˝.
*Note: Use rigid ducting wherever possible. Try and minimize the use of elbows. More elbows
and longer runs create higher static pressure. e hood comes with a grounded three prong plug
that can either be direct wired or plugged into a 20 amp. circuit.
Page 13
Designer Wall Range Hood Installation
*e recommended height to install your hood is 30˝ minimum and 36˝ maximum
above the cooktop.
*For Outdoor (304 Series) hood installation: e unit must be installed at a minimum
of 36˝ above the grill.
1
2
3
Find the center of the wall where you
are installing the hood. Make sure
there is sucient bracing to hold the
weight of the hood. Mark your center
line and measure out from the center
to nd your two mounting points.
Make sure your mounting points are
level when you mark them. It is recommended to install the hood directly into wood supports. (Figure 1)
Mark your mounting points and install the two mounting screws provided leaving the heads out ¼˝ to mount
hood. (Figure 1)
Mount the main body of the hood to
the two screws and screw into place.
(Figure 2)
Figure 1
Figure 2
4
Mount the crown molding bracket
centering it above the hood. (Figure3)
Figure 3
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Page 14
Designer Wall Range Hood Installation
Designer Wall Range Hood Installation
Make your electrical and ducting
5
connections. Try and minimize the
use of elbows. More elbows and longer runs create higher static pressure.
e hood comes with a grounded
three prong plug that can either be
direct wire or plugged into a 20amp.
circuit. (Figure 4)
Figure 4
Figure 5
6
7
Install the transition piece securing it
with screws provided.(Figure 5)
Connect the ducting to the transition
piece using ring to hold into place.
(Figure 6)
Figure 6
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Page 15
Cut chimney to height needed.
8
(Figure 7)
Install the chimney on top of the
9
hood. Secure the lower portion with
the provided screw at the bottom.
(Figure 8)
Designer Wall Range Hood Installation
Figure 7
10
Figure 8
Slide crown molding over mounting
bracket. (Figure 9)
Figure 9
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Page 16
Installing Crown Moldings
If using a crown molding follow instructions before
attaching ducting and chimney sections.
1
2
3
Attach crown molding bracket to
ceiling using hardware provided.
Attach ducting and electrical connections.
Attach chimney sections to the
range hood then connect to crown
molding bracket.
Installation
Tutorial Video
14
4
Slide crown molding onto crown
bracket and secure into place.
Page 17
Island Hood Installation
Installation
Tutorial Video
15
Page 18
Island Hood Installation
*e recommended height to install your hood is 30 minimum and 36 maximum
above the cooktop.
*For Outdoor (304 Series) hood installation, the unit must be installed at a minimum
of 36 above the grill.
1
2
Locate the center above the stove where the hood is to be installed. Ensure
that the bracket will be secured to solid wood backing. Attach mounting
bracket to the ceiling.
Attach the transition piece and ducting
to top of the hood.(Figures 1 and 2)
Figure 1
Figure 2
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Page 19
Island Hood Installation
3
4
5
Attach the four long angle iron pieces to
the hood’s motor housing (Figure 3)
Determine desired height and attach
the four short angle iron pieces to the
long angle iron pieces that are attached
to the hood(Figure 3)
Install the duct work in the center of
the ceiling bracket.
Figure 3
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Page 20
Island Hood Installation
Slide chimney pieces over the angle
6
iron on the hood. Pull the electrical
plug to the top of the chimney sections.(Figure 4)
Li the hood to attach the angle iron
7
to the ceiling bracket. Use screws provided to attach.
Make your electrical and ducting
8
connections. Use rigid duct wherever
possible. Try and minimize the use of
elbows. More elbows and longer runs
create higher static pressure. e hood
comes with a grounded three prong
plug that can either be a direct wired
or plugged into a 20 amp circuit.
Figure 4
9
10
Slide top chimney piece up over the
mounting bracket on the ceiling and
secure in place with screws provided.
(Figure 5)
Install stainless steel bae lters.
Before installing bae lters, make sure that you
insert the grease cup under the motor blower.
Figure 5
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Page 21
Under Cabinet Installation
Installation
Tutorial Video
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Page 22
Under Cabinet Installation
Preparation
► Decide the location of the venting pipe from the hood to the outside.
► Check hood for clearance.
► A straight, short vent run will allow the hood to perform more eciently.
► Try to avoid as many transitions, elbows, and long runs as possible. is may
reduce the performance of the hood.
► For installing under the cabinet with recessed bottom, attach 4-inch wide
wood ller strips (not provided) on each side.
► Puncture the knockout holes (for mounting under the cabinet) on the hood.
Measure the distance between stove
1
top and the bottom of the range
hood. A distance of 30 to 36 is recommended.
20
Attach mounting brackets to the back
2
of the hood.
Mark the leveling point of the hood.
3
Position two mounting screws on the
wall, leaving ⅛ space away from the
wall. Make sure that you are mount-
ing the hood to a secure backing to
hold the weight of the hood.
Tighten ducting (provided) with the
4
hose clamp provided. Use silver or
duct tape wherever needed.
Page 23
Under Cabinet Installation
5
6
7
Draw electrical wires through cabinet
access opening, center the hood beneath the cabinet.
Align hood-mounting brackets to the
screws on the wall and hook hood
into place. Tighten screws to secure
hood to the wall.
Connect ducting.
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Page 24
Range Hood Insert Installation
Installation
Tutorial Video
22
*When installing a range hood insert, it is recommended to install the unit at a mini-
mum of 30 from the cooktop.
*For outdoor range hood inserts it is recommended to install the unit at a minimum of
36 from the grill top.
Page 25
1
Range Hood Insert Installation
Image 1
Unpack the contents of the hood. Attach transition piece and ducting to the
top of the range hood insert.
(Images 1 and 2)
2
3
Using L brackets and screws provided, attach L brackets to each side of the insert.
Li the range hood insert into cabinet
or custom hood structure. (Image 3)
Image 2
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Page 26
Range Hood Insert Installation
Image 3
1
2
3
4
5
Follow instructions for wall hood mount
to mount the range hood.
Attach brackets provided to the remote
blower.
Install remote blower unit in the attic,
crawl space, DO NOT install outside of
the home, must be attached to a joist,
stud or raer.
Connect ducting from the hood to the
remote blower unit.
Connect ducting to the other side of
the remote blower to outdoor where
you will vent your hood.
Image 4
24
6
Connect the electrical cord form the remote blower unit to the connection on
the hood itself. Make sure all connections are secure.
Due to some installation dierences with custom hoods the L brackets may not work. Before installing
insert please determine if the insert will work for your installation needs. You may predrill holes into the
insert unit to accommodate for custom hood installations.
*Note: Electrical cord is 26' in length.
*Note: Make certain to connect the electrical cord to the hood and plug the blower
motor in to test the unit.
Page 27
Remote Blower Installation Options
When installing your new remote blower type range hood, follow the instructions for the type
of hood you are installing. If you are installing a wall, Island, under cabinet or insert hood
then you will follow those instructions. is portion of the manual will explain how to install
the remote blower for your range hood.
Remote Blower Installation:
1
2
Run duct work into the area that you will
install the remote from your range hood.
Fasten ducting to the range hood using
a hose clamp and silver/duct tape.
Remote Range Hood
Connections
Installation
Tutorial Video
3
4
Use the least amount of elbows
as possible.
Mount the remote blower to
studs only.
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Page 28
Remote Blower Installation Options
5
6
7
8
Run electrical cord (Provided) back
to the range hood (up to 26).
Remote Blower
with Brackets
Install a regular outlet with a 20
amp circuit.
e hood comes with a grounded
3 prong grounded plug.
Run duct work to the outside of
the house and add a back dra
damper outside.
26
NOTE: e remote blower must be kept inside
the home, attic or crawl space etc. Never try to
install a remote blower outside of the home.
Page 29
Remote Blower Installation Options
e Remote Blower is designed for our Remote Range Hoods.
is unit is installed remotely in the interior of your home.
is provides venting, but with reduced noise.
T85 Remote Blower—Single Motor
(This Blower must be used with Remote Blower Hood)
Airow 280 / 400 / 580 / 900 (CFM)
Noise Level: 1.2 / 2.6 / 4.2 / 6.5 (Sones)
Dimensions: 26.14 x 14.6 x 13
T95 Remote Blower—Dual Motor
(This Blower must be used with Remote Blower Hood)
Airow 280 / 460 / 670 / 1200 (CFM)
Noise Level: 1.2 / 2.8 / 5.0 / 7.0 (Sones)
Dimensions: 26.14 x 14.6 x 13
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Page 30
Remote Blower Installation Options
28
e Remote Blower is designed for our Remote Range Hoods.
is unit is installed remotely in the interior of your home.
is provides venting, but with reduced noise.
T85 Remote Blower—Single Motor
(This Blower must be used with Remote Blower Hood)
Airow 280 / 400 / 580 / 900 (CFM)
Noise Level: 1.2 / 2.6 / 4.2 / 6.5 (Sones)
Dimensions: 26.14 x 14.6 x 13
T95 Remote Blower—Dual Motor
(This Blower must be used with Remote Blower Hood)
Airow 280 / 460 / 670 / 1200 (CFM)
Noise Level: 1.2 / 2.8 / 5.0 / 7.0 (Sones)
Dimensions: 26.14 x 14.6 x 13
Page 31
How To Change or Replace Parts
How To Change Out the Button Panel:
1
Remove bafe/aluminum lters.
2
Locate back of button panel.
Remove screws from each side of
3
the button panel.
4
Disconnect button panel from cord
connecting to circuit board.
Installation
Tutorial Video
NOTE: Never work on or clean the range hood while power is ON!
Always unplug the unit or switch the electrical breaker to the off position.
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Page 32
How To Change or Replace Parts
Installation
How To Replace the Circuit Board:
1
Turn the power off at the breaker and unplug the Range Hood.
2
Remove all screws from the top of the circuit board cover.
3
Take a picture of the wiring layout (This will help you put the circuit board back together properly).
4
Remove the wiring connected to the circuit board.
5
Remove the screws form the circuit board.
6
Replace wiring and screws to reassemble the new circuit board per the diagram below.
Tutorial Video
30
NOTE: Never work on or clean the range hood while power is ON!
Always unplug the unit or switch the electrical breaker to the off position.
Page 33
How To Change or Replace Parts
Replacing the Light Bulbs in Your Range Hood:
Use 20 watt MR11 Halogen Bulb or a 2.5 watt LED Bulb for replacement.
1
Remove bafes.
Gently press light casting out until it
2
falls out of the socket, disconnect the
plug wires.
Remove bafes.
Press light through socket.
Press both sides of the mounting clip
3
to remove the light bulb (Be certain
not to touch the bulb).
4
Pull light from the receptacle plug.
5
Replace light into the receptacle plug.
Press mounting clip back into posi-
6
tion.
7
Reconnect light plug connection.
8
Press light assembly into the socket.
Remove mounting clip and replace bulb.
Replace mounting bracket, replace connections
before pressing light back into socket.
NOTE: Never work on or clean the range hood while power is ON!
Always unplug the unit or switch the electrical breaker to the off position.
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Page 34
How To Change or Replace Parts
Professional Series Bafe Filter Change:
Covering Models 696 / 697 / 697 Island / KECOM / KECOM Island / 695 , 698, and 721 Inserts
Other Types of Bafe Filter Removal/Replace
The following diagrams illustrate lters specic to the professional series range hoods and inserts.
Professional series hoods are equipped
with 2 removable dishwasher safe bafe
channels (one for series 695 and 698
inserts) that the bafe lters sit into. To
install the channel, place inside the hood
and slide into place with the edge of the
hood tting in between the channel and
the installation pieces installed on the
back of the channel.
Installation
Tutorial Video
To install lters, rst install the removable bafe channel. Next, take the lter
and put one end into the permanent baf-
e channel. Push back into place and pull
down sliding the bottom of the lter in.
NOTE: Never work on or clean the range hood while power is ON!
Always unplug the unit or switch the electrical breaker to the off position.
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Page 35
How To Change or Replace Parts
Bafe Filter:
The Bafe Filter is equipped with a spring loaded handle. To
remove from the hood, pull back toward the wall and down.
Installation
Tutorial Video
The Bafe Filter can also be opened
for easy cleaning. To open, unscrew
the cylindrical handle and separate
the layers to clean.
Aluminum Filter:
To remove the lter, pull the spring loaded handle
back toward the wall and down.
Installation
Tutorial Video
33
Page 36
How To Change or Replace Parts
Change / Replace Capacitor:
1
Remove screws from the circuit board cover.
2
Remove screws from capacitor.
Installation
Tutorial Video
3
Remove both wired connections from the capacitor.
4
Connect new capacitor with wire connectors.
5
Replace screws in cover.
Repeat operation if dual motor.
6
1
5
Dual Motor Unit Capacitors
3
4
2
Dual Motor Unit Capacitors
34
NOTE: Some units have more than one motor. If you have a unit
with dual motors, there will be two capacitors.
NOTE: Never work on or clean the range hood while power is ON!
Always unplug the unit or switch the electrical breaker to the off position.
Page 37
Filter Installations
It is recommended to direct vent the hood whenever possible. If your situation does not allow for a direct vent install carbon filters are available to recirculate the air through your hood.
How To Change or Replace Parts
Replace or Change Charcoal Filters:
It is recommended to direct vent the hood whenever possible.
If your situation does not allow for a direct vent install, carbon lters
are available to recirculate the air through your hood.
Charcoal Filter Installation Instructions
Installation
Tutorial Video
Filter Support Screws
1
Remove the stainless steel or aluminum lters from the bottom of the hood.
2
Locate the existing raised support screws on each side of the internal motor(s).
3
For each motor side, position the lter over its support screw and rotate to lock into place.
NOTE: Replacement is recommended after 130 hours of
cooking or 6 months of operation. Replace more often if
your cooking habits generate more grease.
NOTE: Never work on or clean the range hood while power is ON!
Always unplug the unit or switch the electrical breaker to the off position.
35
Page 38
How To Change or Replace Parts
How To Clean, Install, or Replace the Grease Cup:
Grease Cup Installation:
A removable grease cup is provided to catch any excess grease at the bottom of the motor.
Remove it every 2 to 3 months, wash it , then re-install.
Tutorial Video
Installation
Slide into place.
NOTE: Never work on or clean the range hood while power is ON!
Always unplug the unit or switch the electrical breaker to the off position.
36
Page 39
How To Change or Replace Parts
Change / Replace Transformer:
1
Remove the screws from the transformer.
Remove the two connections to the lights.
2
Remove the two wired connections to the
3
circuit board (You must remove the circuit
board cover).
4
Install the new connections from your new
transformer. (Be certain the correct wires
are connected).
5
Reinstall the cover for the circuit board
with screws.
Installation
Tutorial Video
Replace all screws in the transformer.
6
7
Reconnect the lights to the transformer.
NOTE: Never work on or clean the range hood while power is ON!
Always unplug the unit or switch the electrical breaker to the off position.
NOTE: On Units with three or more lights, there will be dual transformers.
37
Page 40
How To Change or Replace Parts
Single Motor Electrical Diagram
38
Page 41
How To Change or Replace Parts
Dual Motor Electrical Diagram
39
Page 42
Trouble Shooting and FAQ's
► No power:
1. Check electrical connections.
2. Check that all connections to the circuit board are secure.
3. If problem still exists, the circuit board needs to be replaced.
► What size hood should I choose for CFM purposes?
1. You must determine the output of the cooktop burners of your range; this is measured in
British Thermal Units (BTU’s).
2. You should provide 100 CFM of airow per linear foot of range. To determine this, divide
the BTU rating of your range by 100. This will give you the rating of the Cubic Feet per
Minute (CFM’s) rating needed of your range hood. For example: If your range is 35,000
BTUs, your range hood should have a rating of 350 CFM’s or greater.
3. To determine the size of the range hood for satisfactory capture, it is recommended to go
at least one size larger than your range, about 3 to 6 wider. At minimum, it should be the
same size of your range. The range hood width should cover 100% of the back burners
and 50% of the front burners.
4. The height of your range hood should be between 30 to 36 above your cooktop.
Example: 60,000 BTU’s = 600CFM’s
► How loud is the range hood?
A sone is measure of loudness, the higher the sone rating, the louder the sound of the hood.
The sound of one sone is comparable to that of a quiet refrigerator. Keep in mind that other
factors such as the size of the blowers can affect the loudness of the range hood. The higher
the CFM, the louder the sone rating will be.
► Can my hood be ductless?
Ideally, it is better to duct your range hood to the outside, but if this is not possible, ductless
is a great alternative. Many of our range hoods do have the capability to be converted to
ductless. Ductless is when the air circulates through the carbon lter removing odors, grease,
smoke etc. The clean air is re-circulated back into your home through carbon/charcoal lters.
These lters are not reusable and will need to be changed out once every six months, depending on cooking style and frequency.
► What type of stainless steel are our hoods made of?
Our indoor stainless steel hoods are made with a 430 stainless steel. Our outdoor hoods are
made of 304 stainless steel, this type is stronger and more resistant to rust and corrosion.
40
Page 43
Trouble Shooting and FAQ's
► Do I need a chimney extension or a shortening kit when I purchase my hood?
Your hood will come with a default chimney that has a telescoping chimney to allow for an ad-
justable mounting height for a ceiling of up to 9 to 9.5 feet. An extension is needed for a ceiling
from 10 to 12 tall. A short chimney is recommended for a ceiling height of 8ft, however measure to be certain. All extensions and short kits will come with brackets that go specically with
that chimney.
► How many amps?
For dual motors it is up to 6amps. For single motors it is 3 amps.
► What type of motor is in the range hoods?
Our hoods have a squirrel cage motor.
► Is the width of my range hoods description, the actual size?
No, the actual size of the range hood will be slightly less than the generic description of the
range hood. For instance: a 30 range hood will most likely be 29-7/8. Refer to your particular model for the exact width.
► How do I clean my grease lter and how often?
Your grease lter should be washed with hot water and detergent once per month or placed
in a dishwasher for cleaning. Make certain the lter is completely dry before reinstalling. Replace the grease lter if it becomes damaged or too dry to clean.
► Can I clean my charcoal, odor lter?
No, charcoal odor lters cannot be washed and must be discarded and replaced, when they
become noticeably dirty, have stopped ltering the odors, or at least once per year.
► What is the best way to duct my range hood?
To maximize your range hood’s performance, match your duct size to the original size of the
fan’s ducting. Use the shortest amount of ducting as possible and keep the ducting as straight
as possible. Do not exceed 40 feet of ducting. For every elbow deduct ve feet from the total.
► Do I have to exhaust the range hood to the outdoors?
Yes. If installing a range hood that has ductwork connected to it (any hoods that do NOT
recirculate the air back into the room), to properly exhaust the air, be sure to duct the air out
side. DO NOT vent exhaust air back into the spaces within the walls, ceilings, attics, crawl
spaces, or garages. A buildup of humidity and grease could cause damage and/or a re risk
to your home.
► My hood is operating but the air is moving slower than normal.
Check the lter for buildup and clean or replace it if needed. If the difculty still persists, check
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Trouble Shooting and FAQ's
for obstructions in the ductwork. A common obstruction is buildup in the roof or wall cap, such
as: bird nests or other debris.
► My hood is making a rattling noise.
This is probably attributed to one of the following:
1. The motor is loose—Turn off the power and remove the lter and check that all screws are
secure and tight around the motor.
2. The duct work connection is loose—Turn off the power to the unit and check that the
ductwork connection to the pipe is tight. Add duct tape if necessary.
► What is make-up air?
When the range hood ventilates the air out of the room, the air vented must be replaced, this
is called make-up air. We do not currently provide a make-up air unit.
NOTE: Always consult any applicable building codes in your area in regards to minimum and
maximum air ow rates. Certain states may require additional items such as make-up air for
larger CFM range hoods (typically over 300 CFM).
► How do I order replacement parts?
Replacement parts can be ordered by contacting our customer service department. All hoods
have a three year warranty on parts. Have your model number or order number available
when calling customer service.
► My range hood will not operate.
1. Check that there is power to the range hood. The most common issue is that the circuit
breaker is off or the fuse has blown.
2. Make sure the speed has been selected at the range hood controls.
3. Turn off the power to the range hood and check that all wires are properly connected. Refer
to your specic model’s installation instructions for proper wiring instructions.
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Warranty and Disclaimer
Warranty
► Three Year Parts Warranty:
For three years from the date of original purchase, we will provide free of charge, non-consumable replacement parts for the components that failed
due to manufacturing defects. Subject to the conditions and limitations set forth below at its option, either repair or replace any part of its products
that prove defective by reason of improper workmanship or material. Repaired parts or replacement products will be provided by www.therange-hoodstore.com on an exchange basis and will be either new or refurbished to be functionally equivalent to new. The consumer is responsible for
shipping costs. Consumable parts not covered by this warranty include but are not limited to: light bulbs, metal, aluminum and charcoal lters.
► Who is Covered:
This warranty is extended to the original purchaser for products purchased for ordinary home use in the continental USA.
► This Warranty Will be Void When:
Product damaged through negligence, improper installation, accident, abuse, misuse, and natural disaster, insufcient or excessive electrical
supply. Abnormal mechanical or environmental conditions or any unauthorized disassembly repair, modications or failure to follow the installation
instructions or when product is used commercially or other than its intended purpose or damaged because of improper connection with equipment
of other manufacturers. Repaired or modied by anyone other than authorized agents This limited warranty does not apply to any product on which
the original identication information has been altered, obliterated or removed, has not been handled or packaged correctly, has been sold as
second-hand or resold contrary to the US regulations.
► What is Not Covered:
Consumable parts such as light bulbs, metal and charcoal lters. The natural wear of nish, and wear due to improper maintenance, use of corro-
sive and abrasive cleaning products, pads and cleaning products. Chips, dents or cracks due to abuse, misuse, freight damage (not reported), or
improper installation. Damage of product caused by accident, re, ood or act of God, we are not liable for and is not covered by warranty, any loss
of properties or any cost associated with removing, servicing, installing or determining the source of problems with our products.
This warranty is valid in the United States. It is non-transferable and applies only to the purchaser and does not extend to subsequent owners of
this product, any applicable implied warranties, including the warranty of merchantability are limited in duration to a period of express warranty as
provided herein beginning with the date of original purchase at retail and no warranties, whether express or implied shall be applied to this product.
All shipping charges for returns are the responsibility of the purchaser.”
Disclaimer
Carefully inspect all items for damages before accepting delivery. Customer should note any damages on the freight bill or express receipt. Request the
name and signature of the carrier’s agent and keep a copy to support your claim. Upon acceptance of items, owner assumes responsibility for its safe
arrival. Report damages to the carrier and le a claim immediately. Failure to do so may result in the denial of your claim. The carrier will furnish you with
necessary forms for ling a claim.
Damages caused during transit are not covered under our warranty. Please contact us to le an insurance claim.
Please inspect contents of package(s) carefully upon receiving them! We must be notied of any damages and/or missing parts within (5) days upon your
receipt of package(s). Claims will not be accepted after (5) days. NOTE: Items were thoroughly tested and carefully packed in our facility before shipping.
Products must be returned in good working condition with ALL original parts and documentation packed in all original cartons, llers and shipping cartons.
A restocking fee of 15% will be charged for all approved returns. Exchanges or returns may not be accepted if any packaging is missing. Make certain to
inspect the hood for damages and defects before installation. Appearance aws of the hood found after installation and not affecting the hood’s performance is not covered under our warranty for returns or exchanges. Service visits not covered under warranty will carry a service charge.
Before Installation: Return for exchange or refund (please see above for acceptable returns)
After Installation: No exchange or refund.
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