Page 1 Zip Tudor - Installation & Operating Instructions - 81333 - February 2010 V2
Section Heading
Zip Tudor
Single point open outlet (vented) water heaters
21051 Zip Tudor 5 Litre over-sink water heater
21052 Zip Tudor 5 Litre under-sink water heater
21101 Zip Tudor 10 Litre over-sink water heater
21102 Zip Tudor 10 Litre under-sink water heater
99032 Telescopic Spout accessory for 21051 / 21101 (320mm-720mm)
99076 Mono vented mixer tap for 21052 / 21102
99075 Solo vented mixer tap for 21052 / 21102
99051 Hero vented mixer tap for 21052 / 21102
Installation & Operating Instructions
Mono*
Solo*
Hero*
Accessory Tapware for
Under-Sink Tudors.
Above-Sink Tudor
(No tapware included)
Under-Sink Tudor
* Accessory Tapware as indicated sold separately.
Page 2 Zip Tudor - Installation & Operating Instructions - 81333 - February 2010 V2
# # Read These Warnings First
Please read all installation requirements, installation procedures and precautions before
installing any Zip Tudor water heater.
Never attempt to install any Zip Tudor water heater without reading all of the applicable
instructions.
Zip Tudor water heater is recommended for sinks and tubs, not recommended for basins.
Zip Tudor water heaters are open outlet (vented) water heaters and must not be installed
in the same way as mains pressure type water heaters.
The outlet from any Zip Tudor water heater must be connected directly to an outlet spout
on the sink and must not be obstructed by a tap or valve or in any other way.
The water flow is controlled by a cold water tap connected before the water heater. Cold
water pushes hot water out of the tank when the cold water tap is turned ON. Any such
cold water tap should be labelled HOT.
This water heater must not be connected to more than one outlet.
All plumbing connections must be made in accordance with AS3500.
The heater is intended only for indoor use and should never be installed outdoors or be
exposed to the elements of nature.
Over-sink and under-sink models are NOT interchangeable.
The heater is unsuited for use by children or infirm people or those without experience;
unless they have been given supervision or instruction by a person responsible for their
safety. Children should be supervised to ensure they do not play with the heater.
If the power supply cord is damaged it must be replaced by a Zip Service Provider or a
qualified electrician.
Do not remove the cover of the heater under any circumstances without first isolating the
heater from the power supply.
Outlet temperature should never be set to less than 60°C without due regard to regulations
governing the storage temperature of hot water.
This unit must not be cleaned by a water jet
Before installing, ensure that the following are available:
a) sufficient space to position the heater so there is 270 mm clear access under the heater
(over-sink models) or 270mm above (under-sink).
b) standard 10 amp 240 volt power outlet within 1500 mm of the heater
c) cold water supply with a minimum working pressure of 50 kPa and a maximum working
pressure of 350 kPa.
d) Isolating valve (not supplied)
If the pressure may exceed 350 kPa, a 350kPa pressure limiting valve (not supplied) must
be installed in the cold water supply line.
A double check valve (not supplied) is required to comply with the backflow requirements
of AS/NZS3500.1
Under-sink models must be installed beneath approved vented mixer taps requiring a
single mounting point on a sink, or tub. (Not recommended for basins)
Water pressure under 100 kPa may be sufficient for over-sink heaters but may not operate
under-sink mixer taps satisfactorily.
Installation Requirements
Zip Tudor - Installation & Operating Instructions - 81333 - February 2010 V2 Page 3
Step One - Tapware
Note: Instructions for correct assembly and installation of Tudor tapware is included in
the tapware box. Pay close attention to these instructions.
Over-sink models must be installed with an inlet valve to control the flow from the water
supply to the heater. No valve is supplied with the heater. The water supply and valve should
be connected after fastening the heater to the wall.
Over-sink models are supplied with a 300 mm swivel spout. A 300 mm to 600 mm
telescopic swivel spout (99032) is available as an optional extra.
Under-sink models must be installed with approved vented tapware. It is advisable to fit the
tap to the sink before mounting the heater to the wall beneath the sink.
1. Install the Restrictaflow valve provided, with the isolating valve (not supplied), into the
main cold water supply line. The Restrictaflow is adjustable and must be set to deliver no
more than 6Ltr/min (Max.) NOTE: Do not fit the Restrictaflow valve to the tank (See P.5 diag)
2. Flush water supply pipes thoroughly to remove any silt or fines.
3. Fasten the tap body to the sink using the bolt & plate system provided.
4. The hose with a WHITE band on it connects to the tap hole with NO marking.
5. The hose with a RED band on it connects to the tap hole with a RED marking.
6. The hose with a BLUE band on it connects to the tap hole with a BLUE marking.
7. Ensure that the flexible tubes are firmly attached to the base of the tap body and in the
correct sequence. Refer tapware installation sheet.
Do not dismantle the assembled tap body during installation. Mixer taps are factory tested
and sealed to provide optimum performance.
To adjust water temperature delivered by Solo and Hero mixer taps, see instructions on page
7. Such adjustments should be made only by a qualified technician.
Step Two - Positioning
Over-sink heaters should be installed so that the outlet spout drains to a sink or tub, and
with a clearance of 270 mm beneath the heater to allow for service access.
Under-sink heaters should be installed a closely as possible to directly below the outlet tap
with a clearance of 270 mm above the heater.
This unit must not be positioned in an area that may be cleaned by a water jet.
Step Three - Fastening
It is not necessary to remove the case of the heater during installation.
The heater must be wall mounted with two fixing screws as shown in the diagram on page
5. Fixing screws must have the strength to support the filled heater.
The fixing screws are to protrude 4 mm from the wall as shown in the diagram on page 5 so
as to fit into keyhole slots provided on the rear of the heater.
NOTE: Failure to correctly fit the Restrictaflow valve (provided) will void the warranty
Installation Procedure
Page 4 Zip Tudor - Installation & Operating Instructions - 81333 - February 2010 V2
Installation Procedure continued
Step Four - Connecting
On over-sink models, the inlet and outlet are located on the base of the heater.
On under-sink models, the inlet and outlet are located on the top of the heater.
All Zip Tudor water connections are via 15 mm compression fittings and must be
made strictly as shown in the diagrams.
Over-sink models are supplied with a 300 mm open outlet spout, and must also be
fitted with an isolation valve on the cold water side. A valve is not supplied with the
heater and must be supplied and fitted by the installer.
Under-sink models must be installed with approved vented tapware regulating
the incoming water supply which displaces the hot water from the heater so it
discharges through the open vented spout incorporated into the tap mounted on the
sink or tub.
The use of tapware other than approved vented tapware is dangerous.
Each heater is equipped with a 1600 mm power cord and plug and should be
connected to a standard 10 amp power outlet located adjacent to the heater. When
correctly installed the plug must be accessible.
Do not turn the power ON until the heater is filled with water and air is purged from
the heater.
Step Five - Commissioning
Fill the heater tank and purge air from the heater by turning the water supply ON
and running water through the heater until it flows smoothly. Turn the water supply
OFF and turn the power supply ON. The heater will then run through its heating
cycle.
During the heating cycle, drips fall from the delivery spout or tap.
Dripping will cease when the heating cycle is completed and the stored water
temperature has reached the level set by the user.
Model Weight (kg))
Empty Full
Five Litre
over-sink 3.5 8.5
Five Litre
under-sink 3.5 8.5
Ten Litre
over-sink 4.0 14.0
Ten Litre
under-sink 4.0 14.0
Retrofit instructions for open vented heaters
Flow restrictor
If replacing an existing open vented water heater, an isolating valve must be fitted
to the incoming water supply. A restrictaflow valve set at 6ltr/min (Max.), must be
fitted to the outlet side of the isolating tap. (See diag on Page 5).
NOTE
It is essential that the tapware is the “Open Vented” type.
If the aerator on the end of the tap is too restrictive. It must be removed.
The installation requirements from page 2 are also applicable
NOTE: Failure to fit the recommended Restrictaflow valve will void the warranty
Restrictaflow valve
Zip Tudor - Installation & Operating Instructions - 81333 - February 2010 V2 Page 5
Installation Procedure Continued
Quick Installation Guide
Cold Water Supply
Isolation Valve (not supplied)
Restrictaflow see page 4
Step Four
Connecting
see Page 4.
Step Five
Commissioning.
see page 4
before turning power on
Step Three
Fasten heater to wall
see page 3
Step Two
Position heater < 1 Metre from tap
see page 3
Step One
Install approved vented tapware
see page 3
Tudor Heater
WIDTH
255 (5L)
310 (10L)
HEIGHT
390 (5L)
455 (10L)
100
70
DEPTH
215 (5L)
265 (10L)
140
COLD
IN
HOT
OUT
UNDER SINK INSTALLATION
III
III
I
E
*
ZIP
ZIP
T
udor
udor
140 (5L)
180 (10L)
250 (5L)
275 (10L)
SIDE VIEWFRONT VIEW
FIXING HOLES
WALL
Wall fixing details
4 mm
gap
Anchor
Bolt
Screw
Head
Wall
265 (5L)
355 (10L)
III
III
I
E
*
T
udor
udor
DEPTH
215 (5L)
265 (10L)
WIDTH
255 (5L)
310 (10L)
HEIGHT
390 (5L)
455 (10L)
SIDE VIEW
100
140
70
FRONT VIEW
COLD
IN
ABOVE SINK INSTALLATION
WALL
125 (5L)
100 (10L)
FIXING HOLES
Open Outlet
HOT OUT
Page 6 Zip Tudor - Installation & Operating Instructions - 81333 - February 2010 V2
Operating Procedures
Control Panel
Water Temperature
Zip Tudor water heaters are fully automatic, and may be left switched ON under the control of the variable
thermostat.
Nominal operating temperature can be varied from about 30°C to about 80°C.
Temperature should not be set to less than 60°C without due regard to regulations governing the storage
temperature of hot water.
Economy Setting
The economy setting “E” will maintain stored water temperature
at approximately 60°C. At the “E” setting, the temperature control
locates into a set position and a slight resistance will be felt when
rotating the temperature control beyond that setting. This measure is
to help ensure that higher temperatures are only selected deliberately.
Frost Protection
If the heater is located where ambient air temperature could fall below
5°C when the heater is not in use, the “anti freeze” setting on the
temperature control will maintain stored water temperature over 5°C
to prevent freezing and damage to the water heater.
The same protection does not extend to connecting pipework or fittings.
Safety Cutout
Should the heater over-heat, a manually resettable safety cutout will automatically turn the heating element OFF. The
cutout must be reset by a Zip Service Provider or a licensed electrician. Users should never reset the cutout without
qualified assistance.
Cleaning
Never use strong, corrosive or abrasive cleaning materials. Wipe clean the outer surfaces with a sponge or soft cloth
using a mild soap and water. Domestic dish washing liquid detergent is most suitable.
PART NO DESCRIPTION
90401 element neck ring kit Tudor
90407 fascia kit Tudor undersink
90408 fascia kit Tudor oversink
90836 element kit
90420 pilot light kit Tudor
90421 thermostat kit Tudor
90423 overload kit Tudor
Spare Parts
ANTIFREEZE
ECONOMY
HIGH
OFF
LOW
Zip Tudor - Installation & Operating Instructions - 81333 - February 2010 V2 Page 7
This appliance may only be serviced by a suitably qualified technician.
Disconnect from power and turn water supply OFF before attempting any kind
of service work.
Removing the case
1. Remove temperature control knob by gripping it and pulling towards you.
2. Remove the single retaining screw located beneath the temperature control knob.
3. Remove the four case screws two at top, two at bottom.
4. The case can now be lifted off carefully.
Replacing the case
Reverse of the above procedure.
Replacing a thermostat
1. Remove the front cover.
2. Disconnect the two electrical terminals from the thermostat. These are
spade connectors and can be easily pulled off.
3. Remove the two screws attaching the thermostat to the plastic upright.
4. Pull the capillary out of the thermostat pocket located on the element
assembly.
5. Take the new thermostat (90421) and uncoil about half of the capillary tube.
6. Push the new capillary into the pocket ensuring that (for all models):
a) The thermostat bulb is inserted first, before the safety cut out bulb.
Attach the thermostat to the plastic upright.
Reconnect the two electrical terminals. It does not matter which way around
the connections occur.
Ensure the remaining capillary coil is out of the way of any live terminals.
Ensure the plastic upright is located securely in the position provided.
Refit the cover assembly.
Adjustment of a tap temperature limiter on Solo and Hero vented taps
should be made only by a Zip Service Provider or a qualified
technician.
# Tap Temperature Adjustment
# Service Procedures
Knob removed to show screw
Thermostat spade connectors
End of life disposal
The use of this crossed out wheeled bin logo indicates that this product needs to be disposed of
separately to any other household waste.
Within each of the European Union member countries, provisions have been made for the collection
and recycling of unwanted electrical and electronic equipment. Outside of the EU it will be necessary to
dispose of this product at your local community waste collection or recycling centre.
In order to help preserve our environment we ask that you dispose of this product correctly. Please
contact your local city council for collection centre details
Page 8 Zip Tudor - Installation & Operating Instructions - 81333 - February 2010 V2
Head Office
Zip Heaters (Aust) Pty Ltd.
ABN 46 000 578 727.
67 Allingham Street,
Condell Park, NSW. 2200
Postal: Locked Bag 80
Bankstown 1885, Australia.
Website: www.zipheaters.com
Telephone: (02) 9796 3100
Facsimile: (02) 9796 3858
Free Call: 1800 638 633
Certain warranties may be implied by law into your contract with Zip. The
warranty provided below is additional to these implied warranties and nothing
set out below shall limit your statutory rights or rights at law.
Zip Heaters (Aust) Pty Ltd warrants that, should any part fail within 12 calendar
months of installation, that part will be repaired or replaced free of charge by
Zip or its Distributor or Service Provider, except as set out below, provided
the appliance is installed and used strictly in accordance with the instructions
supplied, and that failure is not due to accident, misuse, abuse, unsuitable
water conditions, or to any alteration, modification or repair by any party not
expressly nominated by Zip.
No costs are payable by the customer other than any mileage or travelling-time
charges incurred by a Zip Service Provider or the cost of removal, cartage and
re-installation of any component of the appliance if it needs to be returned for
repair to Zip or its Distributor.
This warranty does not cover damage resulting from non-operation of the
appliance, the use of non authorised parts or consequential damage to any
other goods, furnishings or property.
Zip does not exclude, restrict or modify any liability that cannot be excluded,
restricted or modified or which cannot, except to a limited extent, be excluded,
restricted or modified as between the owner or user and Zip under the laws
applicable.
Furthermore, this warranty does not displace any statutory warranty, but, to the
extent to which Zip is entitled to do so, the liability of Zip under any statutory
warranty will be limited at Zip’s option to the replacement of the appliance
or supply of equivalent appliance, the payment of the cost of replacing the
appliance or acquiring an equivalent appliance, or the payment of the cost of
having the appliance repaired or the repair of the appliance.
# Warranty Information
Fault Possible cause Solution
No heat No power
Faulty element
Faulty thermostat
Faulty cutout
Tripped overload
Check power supply
Contact Zip
No water No supply
Blockage
Faulty thermostat
Check water supply
Contact Zip
No indicator
Faulty LED
Faulty connection
Contact Zip
Problem Solving
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