Zip Heaters 303061, 305062, 303062, 307062, 305061 Installation And Operating Instructions
...
804546 03.17 1.00 Page 1 of 24
Zip Hydroboil
303062 Zip Hydroboil 3 Litre White
303061 Zip Hydroboil 3 Litre Stainless Steel
305062 Zip Hydroboil 5 Litre White
305061 Zip Hydroboil 5 Litre Stainless Steel
307062 Zip Hydroboil 7.5 Litre White
307061 Zip Hydroboil 7.5 Litre Stainless Steel
Installation and Operating Instructions
™
Page 2 of 24 804546 03.17 1.00
Contents
Read These Warnings First ........................................................................................................................3
Installation Requirements ......................................................................................................................... 3
Installation Procedures .............................................................................................................................4
Step 1 – Positioning ................................................................................................................4
Step 2 – Fastening .................................................................................................................. 4
Step 3 – Connecting ................................................................................................................5
3.1 Plumbing ................................................................................................................5
3.2 Venting ....................................................................................................................5
3.3 Electrical.................................................................................................................6
Step 4 – Installing Filter Guide ..............................................................................................6
Step 5 – Installing Case Cover ..............................................................................................7
Step 6 – Installing filter .........................................................................................................7
Step 7 – Commissioning - Filter Flush ................................................................................8
Step 8 – Commissioning - Calibration ..................................................................................9
Operating Procedures ................................................................................................................................10
Menu Operation .......................................................................................................................................... 11
Wall Mounting Template Dimensions .....................................................................................................17
Problem Solving .........................................................................................................................................18
Earthing Continuity Verification .................................................................................................................19
Filter Replacement ....................................................................................................................................19
Spare Parts .................................................................................................................................................20
Exploded View Diagram ............................................................................................................................. 21
Cleaning ......................................................................................................................................................22
End of life disposal .....................................................................................................................................22
Contact Details ........................................................................................................................................... 24
Note:
All plumbing must comply with the relevant parts of AS/NZS 3500
All electrical must comply withthe relevant parts of AS/NZS 60335/3000
This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use
of the appliance by a person responsible for
their safety. For products sold in Europe, this
appliance can be used by children aged from
8 years and above and persons with reduced
physical, sensory or mental capabilities or lack
of experience and knowledge if they have been
given supervision or instruction concerning use
of the appliance in a safe way and understand
the hazards involved. Children should be supervised to ensure that they do not play with the
appliance. Cleaning and user maintenance shall
not be made by children without supervision.
This appliance is intended to be used in household and similar applications such as
- Staff kitchen areas in shops, offi ces and other
working environments;
- Farm houses and by clients in hotels, motels
and other residential type environments;
- Bed and breakfast type environments;
- Catering and similar non-retail applications.
804546 03.17 1.00 Page 3 of 24
Read These Warnings First
Please read all installation requirements, installation procedures and
precautions before installing any Zip Hydroboil instant boiling water
heater.
Never attempt to install any Zip Hydroboil instant boiling water heater
without reading all of the applicable instructions.
In some hard water areas where mineral scale accumulation in
the boiling chamber of the Zip Hydroboil may become a problem,
consideration should be given to the maintenance required. A suitable
form of water treatment may be necessary.
The cold water supply to this appliance must be potable and fall
within your local authority’s guidelines.
All plumbing connections must be made in accordance with local
regulations.
The Zip Hydroboil instant boiling water heater is not intended for use
by young children or infirm people without supervision.
Young children should be prevented from having access to ensure
that they are not able to use or play with the heater.
This appliance must be earthed. If the power supply cord is
damaged it must be replaced by a Zip authorised agent or a qualified
electrician.
Do not remove the cover of the heater under any circumstances
without first isolating the heater from the power supply.
Do not use strong, corrosive or abrasive cleaners to clean the case of
the heater.
Frost protection: If this heater is located where ambient air
temperature could fall below 5ºC when the heater is not in use, do not
turn off the appliance electrically. This safeguide does not offer the
same protection to the connecting pipework and fittings.
The ambient temperatures this unit must operate within is 5ºC - 50ºC.
This heater is intended only for indoor use and should never be
installed outdoors or be exposed to the elements of nature.
This unit must not be positioned in an area that may be cleaned by a
water jet. This unit must not be cleaned by a water jet.
Before installing, ensure that the following are available:
a) Sufficient space to position the heater so there is at least 100 mm
clearance above the heater for service access, 150 mm to its left
and 20 mm to its right – the tap outlet must be positioned at least
215 mm above a draining board or drip tray.
b) Standard 220- 240 volt power cable positioned as shown on the
paper mounting template for concealed connection from the rear
of the heater to the terminal block within the heater, OR a standard
10 amp 220- 240 volt power outlet on the wall within 1500mm of
the heater. This switch must provide all-pole disconnection and a
contact seperation of at least 3 mm installed in accordance with
wiring rules.
c) Cold water supply with a minimum working pressure of 70 kPa
and a maximum working pressure of 700 kPa connected via an
isolation valve.
Installation Requirements
Page 4 of 24 804546 03.17 1.00
d) Outlet drainage to a sink draining board or to a drip tray.
e) Access to drainage from a vent situated at the base of the
heater.
f) In all installation instances the walls of the heater must be
vertical and the base horizontal, there can be no exceptions to
this rule.
Before You Begin
Refer to the mounting-hole template on page 17.
Read the installation and operating instructions completely.
Decide whether to install with concealed or exposed plumbing and/
or electrical connections. Concealed connections are preferred for
superior appearance.
Step 1 – Positioning
Position the heater so the tap will drain on to a draining board or
drip tray.
Position the base of the tap to be not less than 215 mm above the
draining board (height should be increased only if essential for
filling larger vessels).
Provide clearance for service access of not less than 100 mm top,
150 mm left, 20 mm right.
Mark corner positions for the heater on the wall so as to position
the paper mounting-hole template.
Step 2 – Fastening
Position mounting-hole template on wall and drill holes where
shown.
Drill holes for water inlet, vent outlet and wiring if rear access is
intended.
Remove cover fastening screws from heater and lift whole cover
off heater.
Installation Procedures
COLD
INLET
VENT
OUTLET
INLET
POSITION
VENT
POSITION
Approximate Weight When Filled
3.0 Litre models 12.5 kg
5.0 Litre models 16.5 kg
7.5 Litre models 20.5 kg
100 mm
minimum
clearance
20 mm
minimum
clearance
from right
edge to wall
215 mm
150 mm
Spout detail
Installation Requirements
804546 03.17 1.00 Page 5 of 24
Remove filter guide as shown in picture above.
Install plumbing and wiring and prepare pipe ends and wiring ends as
shown.
Screw heater chassis to the wall using screws or bolts suited to the
wall.
Screws or bolts must be capable of supporting the heater weight
when filled.
Step 3 – Connecting
THE FOLLOWING PROCEDURE IS TO BE DONE BY AN AUTHORISED
INSTALLER ONLY.
3.1 Plumbing
For exposed plumbing connection, connect the cold water inlet pipe from
the base of the heater directly to the 12.7 mm compression fittings.
For concealed plumbing connections, connect the cold water pipe
through the rear of the chassis using a 12.7 mm capillary elbow (# 63
Swivel Elbows).
Cold water pipes must be flushed before connection to the inlet. Any
clogging due to sediment or fines will adversely affect the operation of the
heater.
It is recommended that the heater be installed with a stop cock which
allows it to be isolated from the mains supply for servicing.
Water pressure requirements:
Minimum - 70 kPa maximum - 700 kPa.
A 500kPa pressure limiting valve is part of the Hydroboil water inlet
assembly.
3.2 Venting
A vent at the base of the heater must be plumbed to a safe visible location
as, under certain conditions, it may discharge cold or boiling water and/
or steam.
For exposed vent plumbing, connect vent outlet from the base of heater
to a 12.7 mm pipe which has a continuous fall, is no more than 3 metres
Remove Filter Guard
1
2
250mm
Wring
Concealed
Vent
Concealed
Inlet
45 mm
Visible
Tundish
Vent line
Installation Procedures
Page 6 of 24 804546 03.17 1.00
long, has no more than 3 right angle bends, and visibly discharges to a
waste water drain.
For concealed vent plumbing, connect plumbing to the vent outlet from the
heater rear using a elbow protruding 45 mm from the wall.
Alternatively attach a tun dish to the wall as shown and plumb away to
waste.
Note: when routing the plumbing for the vent / tundish installed and
mains inlet line, ensure you do not obstruct filter access for filter
replacement.
3.3 Electrical
For an exposed electrical connection, the pre-fitted flex and plug cable
is plugged into the PCB as shown. Use a standard GPO power outlet
within 1500 mm from the heater with adequate power for the unit.
For a concealed electrical connection, disconnect the pre-fitted
flex and plug cable at the PCB connector and discard. Connect the
concealed power cable through the rear access opening to the green
terminal block on the PCB.
Check that the earth is connected through the PCB to the chassis with
an ohm meter.
Warning: Do not connect both options. It is essential that the flex and
plug cable is removed from the PCB if the concealed connection is
used. Otherwise the GPO plug will become live.
Step 4 – Installing Filter Guide
Assemble the fi lter guide provided with the unit, make sure it is locked in position, then put the cover back on.
1. Push the fi lter guide upwards
2. Rotate anti-clockwise until locked
Step 4 – Installing Filter Guide
Installation Procedures
804546 03.17 1.00 Page 7 of 24
1. Insert the fi lter
To install a fi lter, insert the fi lter into the base of the unit as shown and turn 90° until a click or stop point is
reached, see images below. There should be approximately 20mm protuding when installed.
2. Turn the fi lter clockwise through
90° until fully engaged
20mm
Step 6 – Installing Filter
Installation Procedures
Fit the case wrapper to unit as shown in the picture below.
Note, make sure the fi lter guide has already been installed before installing the cover.
Step 5 – Installing the Cover
1. Fit cover to the heater.
2. Use screws and
bolts provided to
fasten case wrapper
onto unit.
Special Notes
Ensure the silicon outlet tube
is correctly positioned within
the outlet nozzle. Failure to
do this may cause internal
fl ooding.
Page 8 of 24 804546 03.17 1.00
Installation Procedures
Step 7 – Commissioning - Filter Flush
Remove the plug on the left side of the unit and
check that the filter flush valve is in the correct
position to perform a filter flush, as shown in fig.1.
Use a flat blade screw driver or 8mm allen key and
rotate the filter flush valve 180° either way to the
“FILTER FLUSH“ position as shown in fig.2.
Turn the mains water on and check for water leaks.
Open the dispense tap outlet (note it may have the
safety lock feature enabled). Push the red safety lock
button on the right hand side of the unit while pulling
the tap lever backwards to latch it open (see fig.2 and
next section for operating procedure).
Turn the power on (the element will not be turned on
at this stage, there is no need to have water covering
the element yet).
Touch the blue “Commission” button to commence.
Touch “Yes” for the internal filter installation option.
It is important for the valve to be in the “Filter Flush”
position to prevent water entering the boiling tank.
Touch
[Next].
Red safety
button
FILTER FLUSH
FILTERED
Fig.2
Depress or
pull the
lever
Fig.1
Remove plug
804546 03.17 1.00 Page 9 of 24
Step 8 – Commissioning - Calibration
Touch “Start” and allow 5 litres of water to
flow through the filter (this takes about 10min
of flushing). Water must trickle out of the
vent outlet (at 0.5L/min). Touch “Stop” when
complete. Note there will be no water flow if a
filter is not installed.
Touch
[Next] after flushing.
Return the filter valve to the “Filtered” position
(fig 2) and then touch
[Done].
Continue into the following section (Step 8).
Once water is available, close the dispense tap
outlet.
Warning: The element will be turned on at
the next step. Failure to ensure water is not
available at the tap outlet will burn the element.
Then touch
[Next] to begin the calibration
process.
This screen shows the boiling calibration status
while it heats the water to boiling point. The water
temperature is shown in the first parameter.
It takes about 5 minutes to boil the water. When
calibration is complete, the normal operating
home screen will appear (see next section on
menu operation).
The tank will then commence filling and heating.
Boiling water will be maintained thereafter. Initial
heating and filling periods are shown in the table
below.
Inlet water temperature 15°C 10°C
3.0 Litre models 16 min 17 min
5.0 Litre models 16 min 17 min
7.5 Litre models 23 min 24 min
This follows on from Step 7 (above).
Ensure the dispense tap outlet is open (push safety
lock button and pull for the latched open position –
fig 2). Allow the tank to fill until water is available
at the dispense tap outlet. Correct the flush valve
position if water comes out of the vent.
With water available touch
[Next].
Installation Procedures
Page 10 of 24 804546 03.17 1.00
Operating Procedures
Tap Operation
Safety feature.
Zip Hydroboil has a unique safety device designed to reduce the incidence of accidental operation of the tap.
The tap can be “Locked” to prevent the Hydroboil from dispensing hot water.
In order to “lock” the tap, ensure the safety button is protruding from the right hand side of the control
panel and the locked indicator is shown.
This can be achieved by pressing the button and simultaneously rotating it until the groove allows the button
to pop out. Once the button is in the extended position, the tap will be “Locked” and unable to dispense hot
water (unless the button is pressed).
Disengage safety feature.
Press and simultaneously rotate (aprox 90 degrees) the safety button on the right hand side of the control
panel, until it latches in the closed position, and the unlocked indicator is shown.
Warning: The unit is now capable of dispensing boiling water without the safety feature.
Dispensing Boiling water:
Zip Hydroboil is fitted with a safety, two-way cool-touch safety tap for instant boiling water.
Normal operation (for filling cups and small containers)
To activate the tap, press the safety button on the right side of the control panel and while holding the
button in, gently push the lower end of the tap paddle inwards and boiling water will flow until the tap
paddle is released.
Continuous operation (for filling, tea pots, saucepans and large containers )
Press the safety button on the right side of the control panel and while holding the button in, Lift the tap
paddle until it locks into a horizontal position, the button can now be released and boiling water will flow
until the paddle is returned to its normal vertical position. This operation allows a vessel to be filled without
holding your hand where it may be affected by steam.
Normal operation
Continuous operation
locked
Press to unlock
Press to unlock
Locked / unlocked indicators
804546 03.17 1.00 Page 11 of 24
The Zip Hydroboil has a touch screen feature for easy setup and operation adjustment.
Menu Operation
1.HOME SCREEN
CURRENT DATE / TIME
NAVIGATE TO
MAIN MENU
FAULT INDICATOR
TOUCH FOR DETAILS
FILTER INDICATION
TOUCH FOR DETAILS
SLEEP MODE
INFORMATION
TOUCH FOR DETAILS
DAILY ENERGY
CONSUMPTION
SAFETY LOCK
BUTTON STATE
Menu Navigation
Go to home page.
Go to main menu/settings menu.
Previous page (go back).
Go to next/appropriate page.
Page up/down (next data page).
Increment/Decrement the
selected item.
Enabled/Disabled item.
Selected/Unselected item.
Sleep Mode
Sleep When
Sleep if no water used (time shown)
Sleep when dark (after 10s of darkness)
Sleep at time shown
Sleep disabled (no sleep trigger)
Wake When
Wake when water is used
Wake when it is light
Wake at time shown
Force wakeup (sleep override). Unit
will remain awake for the time shown.
Sleep after time remaining
Touching these icons will show more details, and allow quick navigation to the sleep mode settings (see sections 2.3 and 2.4).
Filter Indication
Remaining fi lter life (% shown).
This is the lower value based on the litres left or days left. The icon will turn red and show “Replace” when expired (0%).
Touching this icon will show more details, and allow quick navigation to the fi lter settings page
(see section 2.4).
Page 12 of 24 804546 03.17 1.00
2 MAIN AND SETTINGS MENU
From the home screen touch the
button.
The following main menu will be shown.
Note: From any menu, touch the [Home] button
to go to the home screen. Touch the
[Back] but-
ton to go to the previous menu.
From the main menu above, touch
[Settings] for
the following page.
2.1 SETTINGS – DATE & TIME
From the home screen touch , , [Date &
Time]
Touch each date/time value to highlight it.
Touch the
, (Inc/Dec) to adjust the value.
Use
to save and go back.
The current time is shown on the home page.
Menu Operation
Safety Lock Button State
Locked (cannot dispense water)
Unlocked (can dispense water)
This is the red lock button on the right side of the
tap, see page 10 “Operating Procedure”.
Energy Usage
Energy used today (kWh/d)
The amount of energy used for the given day is
shown below the icon.
It accumulates through the day and is reset to
zero at midnight.
Fault Indicator
Touch the indicator for further information.
No faults.
(Shown Red) Faults exist.
1.1 HOME SCREEN – SUB MENUS
Touch the home screen sleep mode
or fi lter
icon to show the extra information screen for
10 seconds. Touch the
[Next] button to jump to
the appropriate settings menu.
EXTRA INFORMATION SCREEN
When the unit is asleep, the screen will be grey.
SLEEP SCREEN
Touching the
[Wake] button or dispensing
water will restart (wake) the system for 30mins.
The remaining wake time is shown below the
sleep mode icon.
804546 03.17 1.00 Page 13 of 24
From Home screen touch , , , [Sleep
Trigger]
Touch the required trigger (shown as ).
► Off – The unit will not enter sleep mode.
► Timer – It will sleep according to the on/off timer
settings (see section 2.3.3).
► Ambient Light – It will sleep when the room is
dark (see section 3.1).
► 2 Hours No Usage – It will sleep after water has
not been dispensed for 2h.
► Usage & Light – It will sleep when water has not
been dispensed for 2h or when it is dark.
Note: The dark and light thresholds are set using
light calibration (see section 3.1).
2.3.2 SETTINGS – SLEEP MODES – SLEEP ACTION
This sets the type of heating (water temperature)
when the unit is asleep (energy saving).
From the home screen touch
, , ,
[Sleep Action]
► 68°C – The water temperature setting will be
reduced to 68°C when asleep.
► Turn Off – The water will not be heated when
asleep.
2.3.3 SETTINGS – SLEEP MODES – TIMER
This determines the time and week day to automatically wake and sleep to save power.
Remember to also choose “Sleep Trigger” as
“Timer” to use this option (see section 2.3.1).
2.2 SETTINGS – TEMPERATURE
The water temperature can be adjusted as desired.
The default value is 98.0°C. A higher value will
consume more energy and may cause unwanted
steam. For values above 95°C a boiling calibration is
recommended (see section 3.2).
From the home screen touch
, , [Tem-
perature]
Touch the , (Inc/Dec) to adjust the water
temperature.
2.3 SETTINGS – SLEEP MODES
Zip Hydroboil can be programed to automatically
save energy when not in use.
For example, when not used for 2 hours, when it is
dark (at night), or at programmed times of the day/
week. These are called sleep modes.
From the home screen touch
, , [Sleep
Modes]
► Sleep Trigger - Choose the event that activates
the sleep mode.
► Sleep Action - Choose between 68°C or no heat-
ing, when the unit is asleep.
► Timer - Choose the time and day the unit sleeps
if the corresponding sleep trigger is set.
2.3.1 SETTINGS – SLEEP MODES – SLEEP TRIGGER
This is the event that causes the unit to begin sleeping (save energy).
When the unit is asleep, the home page will be
shown in dark grey and the appropriate sleep icon
will be shown (see sleep screen in section 1.1).
Menu Operation
Page 14 of 24 804546 03.17 1.00
From the home screen touch , , [Filter]
Choose which fi lter setting to adjust (Internal or
External). The following applies to either fi lter.
► Life/Usage – Adjust how long the fi lter lasts or
adjusts how much has been used.
► Replace – Steps required for fi lter replacement.
► Filter Log – View fi lter replacement history.
2.4.1 SETTINGS - LIFE/USAGE
From the home screen touch
, , [Life/Us-
age].
Use the and to set each value. Note: the
filter usage can be reset to zero with a
[Replace]
operation. The usage can be adjusted here as well.
2.4.2 SETTINGS - REPLACE
From the home screen touch
, , [Re-
place].
Menu Operation
From home screen touch , , , [Timer]
The sleep on/off times can be conveniently adjusted
in groups (Everyday, Weekdays, and Weekends).
After adjusting a group, an individual day can be
adjusted or checked by choosing the “Individual”
days option.
► Everyday – Set all 7 days simultaneously.
► Weekdays – Adjust Mon to Fri simultaneously.
► Weekends – Adjust Sat & Sun simultaneously.
► Individual Days – Adjust/Check each day sepa-
rately.
Choose one of the four options (groups) to show the
following screen.
For individual days option, touch the week day to be
adjusted.
Enable the desired timer with the
[Tick]. Touch
an item to highlight it and use the
and to
adjust the values. Use the
[back] to show the
confi rmation screen.
On the confi rmation page, choose
[Continue] to
apply or
[Cancel] to delete the changes.
2.4 SETTINGS – FILTER
The unit automatically tracks the fi lter usage (re-
maining life). It can be installed with an external fi l-
ter, however normally only the internal fi lter is used.
804546 03.17 1.00 Page 15 of 24
After installing a new fi lter, touch [Flush Filter]
to enter the fl ush sequence (refer to the Filter Flush
diagram on page 8).
Set the valve on the side of the unit to the “Filter
Flush” position (fi g.2 on page 8) and touch
[Next]
It is important for the valve to be in the “Filter
Flush” position to prevent water entering the boiling tank. Touch “Start” and allow 5 litres of water
to fl ow through the fi lter (this takes about 10min of
fl ushing). Water must trickle out of the vent outlet
(at 0.5L/min). Touch “Stop” when complete.
Touch
[Next] after fl ushing.
As prompted, return the fi lter valve to the “Filtered”
position (Fig.2 on page 8) and then touch
[Done].
Touch [Done] after fl ushing is completed.
Menu Operation
Press [Continue] to reset the filter counter.
2.4.3 SETTINGS - FILTER LOG
From the home screen touch
, , [Filter
Log].
This is a record of when the fi lter was changed.
3 INSTALL MENU
From the home screen touch
, , [Install].
3.1 INSTALL – LIGHT CALIBRATION
This action adjusts the darkness threshold.
Light calibration is performed at normal (daylight)
light level. A suitable darkness threshold is calculated and stored for night time low power mode
(sleep mode).
From home screen touch
, , , [Light Cali-
bration].
Page 16 of 24 804546 03.17 1.00
Menu Operation
Before pressing start, ensure the unit is in its typical
light environment and the front panel is not covered.
Touch “Start”. Light calibration takes about 5 seconds.
After calibration, press
[Back] or [Continue].
Remember to also choose the “Ambient Light”
sleep trigger option (see section 2.4.1). Light levels
can be checked from the Home screen when darkening the room. After 10 seconds the screen will go
grey and show the“SLEEP SCREEN” (see section
1.1).
3.2 INSTALL – BOILING CALIBRATION
This automatically corrects for boiling point
differences at each installation site. The unit was
calibrated by the installer at installation; however
the installation environment may have changed
requiring recalibration of the boiling point.
Incorrect boiling calibration points may cause
excessive steam vent releases, or high energy
usage.
Boiling calibration is recommended when the
temperature setting is close to 100°C (section 2.2).
From the home screen touch
, , , [Boiling
Calibration]
The unit will heat the water during calibration. This
may take several minutes depending on the water
temperature. When it completes the install menu
will be shown.
3.3 INSTALL – FILTER FLUSH
This allows the filter flush steps to be performed.
From the home screen touch
, , , [Filter
Flush]
Follow the same sequence provided in section
“2.4.2 Replace” for the flushing steps.
It is logical to reset the filter counter if the filter
was replaced (see 2.4 SETTINGS – FILTER).
However in this case choose “Replace” then
“Done”.
3.4 INSTALL – POWER CYCLE
This will perform a power reset should the Zip
technical support recommend this.
From the home screen touch
, , [Power
Cycle].
Then when prompted choose
[Continue].
The system will reset and the screen will return to
the home screen. No parameters will be changed.
4. INFO MENU
This provides additional information about the unit.
From home screen touch
, , [Info]
Touch the item for more information.
Product – provides information about the device.
Faults – aids in system diagnostics. Two options
are provided. “Active” faults are those that are
occurring now. “Recent” is a record of previously
recorded faults.
5. SERVICE MENU
The service menu is used by technicians only for
diagnostic purposes.
804546 03.17 1.00 Page 17 of 24
Wall Mounting Template Dimensions
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Page 18 of 24 804546 03.17 1.00
Problem Solving
Symptom Possible Cause Solution
Fails to dispense water.
Incorrect filter flush valve setting.
Incorrect filter insertion.
Water isolating valve turned off.
Blocked filter, blocked meter tube,
Blocked strainer, solenoid
fault, level sensor fault, faulty
electronics.
Check filter flush valve position
(see step 7, page 8).
Check filter is inserted correctly
(see step 6, page 7).
Check water supply valve.
Contact Zip authorised agent.
Water not boiling.
Incorrect temperature setting.
Incorrect sleep mode setting.
No power.
Faulty/dislodged temperature
sensor, faulty element, faulty
cutout, faulty electronics.
Check temperature setting
(see section 2.2*).
Check sleep mode settings (see
section 2.3*) or reset settings from
service menu.
Check power supply.
Contact Zip authorised agent.
Runs out of boiling water and
fails to refill.
Outlet tap drips.
Overflow from vent.
Excessive steam from vent.
Power “on” but no heat.
Overload repeatedly tripping
with excessive steam.
Overload repeatedly tripping
without
excessive steam.
Requires boiling calibration.
Incorrect filter flush valve setting.
Incorrect filter insertion.
Internal adjustment.
Perform boiling calibration
(see section 3.2*).
Check filter flush valve position
(see step 7, page 8).
Check filter is inserted correctly
(see step 7 page 7).
Contact Zip authorised agent.
Sleep/Wakes incorrectly when
room is light/dark.
Requires light calibration.
Incorrect sleep modes settings.
Perform light calibration
(see section 3.1*).
Check sleep mode settings (see
section 2.3*) or reset settings from
service menu.
Dispense tap locked closed
(cannot open tap).
Safety lock (red button on right
side) in “locked” position.
Press to unlock to allow dispense
tap operation. See operating
procedures (page
10)
Red
fault indicator shown Touch indicator for more
information.
Touch indicator for more
information.
Power cycle the unit (wall power, or
see section 3.4*).
Replace
Filter shown in
red
Filter has expired (litres used or
days used).
Did not reset filter counter after
replacing filter. Incorrect filter life
settings.
Replace expired filter.
After replacement, reset the filter
counter (section 2.4*) or check
the filter life settings (typically 12
months, 9000L).
* Located in Menu Operation Chapter
804546 03.17 1.00 Page 19 of 24
Warning: this appliance must be earthed.
Following remedial service the earthing continuity of the
heater must be checked by a qualified technician using an
appliance tester, or continuity tester of accuracy Class 5 or
better. Class 5 denotes an accuracy of 5% full scale deflection.
1. Isolate power supply.
2. Set meter to 0 ohm with leads connected together.
3. Connect one test lead to the earth pin on the three pin plug.
4. Connect the other test lead to a bare patch of metal
(preferably on the edge) of the top of the cover, then to the
front cover of the unit, and then to the tap.
Warning- the water may be boiling - show extra care.
5. Test that in every instance the electrical resistance does not
exceed 1 ohm.
Earthing Continuity Verification
If required, an earth continuity test can
be performed by testing between the
earth pin on the products lead and a
exposed piece of metal on the case and
the tap body.
1. Turn the fi lter anti-clockwise.
NOTE: For safe operation, the filter cartridge should be
replaced every 6-12 months, or earlier if you notice a
persistent reduction in water pressure from the appliance or
an unpleasant taste or odour in the water.
To Replace Filter:
• Turn the filter anti-clockwise (fig.1) and pull the cartridge
down. Have an absorbent cloth ready as a small amount
of water will be released as the filter is removed. The
cartridge should release from the filter head.
• Replace with a new filter by gently pushing up, engaging
the key and turning the filter clockwise until the filter
clicks or locks into place.
• Perform the replace filter steps flush by following the
instructions in section 2.4.2 on page 14.
Warning! Not changing filtration cartridges when required,
may cause the water to become biologically unsafe.
If the Zip Hydroboil is switched off for a long period of time
(e.g. More than a weekend), run water through the outlet for at
least 5 minutes before consumption.
Use only a Zip Filter in this product to ensure effective filtration
and operation. Replacement filter cartridges can be obtained
through plumbing suppliers or directly from Zip.
Filter replacement instructions are included with the filter
cartridge spare part kits.
Dispose of the filter cartridge responsibly.
Filter Replacement
Fig.1
2. Remove
the fi lter by
gently pulling down.
Fig.2
Page 20 of 24 804546 03.17 1.00
Spare Parts
Item Kit Number Description
1
94496 HB 3 Ltr Tank Assy
94497 HB 5 Ltr Tank Assy
94498 HB 7.5 Ltr Tank Assy
2
94499 HB Fascia & PCB assy
94500 HB Fascia & PCB assy Grey
3 94501 HB Tap assembly
4 94502 Loom, Solenoid
5 94503 Flow Meter
6 94504 Cistern Earth
7 94505 Level Sensors
8 91440 Hot Sensor / NTC
9 94449 Loom, PCB to Overload
10 94481 Ribbon Cable
11 94506 Nozzle Outlet
12 94507 PCB, HB Powerboard
13 93704 0.2mic MicroPurity Filter 2S
14 94454 Cistern Tank
15 94508 Tube, Cistern Inlet
16 94456 Cistern Gasket
17 94509 Cistern Lid HB
18 93118 Elbow Stem 1/4"
19 90100 Grommet, Cistern to Tank
20 94458 Overload
Item Kit Number Description
21 94459 Side release plug
22 94460 Seal transfer tube
23 94510 Metering Tube
24
90045 Element assy 1500W 1.5 & 3
90085 Element assy 2400W 5 & 7.5
25
94484 Bush Vent assy 3 ltr
94485 Bush Vent assy 5 ltr
94486 Bush Vent assy 7.5 ltr
26 94511 Inlet assy
30 94456 Cistern Gasket kit
31 94454 Cistern assy
32 94513 Tap Outlet
33
94473 Hot Tank Gasket kit 1.5 & 3 Ltr
94473 Hot Tank Gasket kit 5 & 7.5 Ltr
34 94490 PCB Splash Guard
35 94491 Filter Flush Valve
36 94492 Filter Head Kit (no Bracket)
37 94377 Filter Plug
38 94493 PCB & Filter Bracket
39 94494 Filter Guide
40 94495 Grommet
804546 03.17 1.00 Page 21 of 24
Exploded View Diagram
Page 22 of 24 804546 03.17 1.00
End of life disposal
In order to help preserve our environment we ask that you
dispose of this product correctly. Please contact your local
city council for collection centre details.
Cleaning
Cleaning Case
Do not use strong, corrosive, spray or abrasive cleaners. Clean
the case with a soft cloth or sponge and mild soapy water.
804546 03.17 1.00 Page 23 of 24
NOTES
Page 24 of 24 804546 03.17 1.00
Contact Details
This user manual has been written according to application firmware version 1.0.
Please check the following website for the latest user manual:
https://www.zipwater.com/
Head Office
Zip Heaters (Aust) Pty. Ltd.
ABN 46 000 578 727
67-77 Allingham Street
Condell Park NSW 2200
Postal: Locked Bag 80
Bankstown 1885 Australia
Website: www.zipwater.com
Telephone (02) 9796 3100
Free Call 1 800 638 633
As Zip policy is one of continuous product improvement, changes to specifi cations
may be made without prior notice. Images in this booklet have been modifi ed and
may not be true representations of the fi nished goods.
The standard cup referred to in this publication is 167 ml (6 fl oz).
© 2017 Zip Heaters (AUST) Pty. Ltd. All Rights Reserved.
The terms “Zip” “Hydroboil”, “Autoboil”,” Econoboil”, “Power-Pulse”, “GlobalPlus”,
“MicroPurity” are trademarks of Zip Heaters (AUST) Pty Ltd.
Products described in this publication are manufactured under one or more patents and further patent applications are pending.
One or more products described in this publication are also registered designs of
Zip Heaters (AUST) Pty Ltd.
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