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Tri plus gr upa d.o.o. w arrant s this pro duct (the “ Product ”) aga inst defe cts in mat erials
and/or workmanship under normal use for a period of ONE (1) YEAR from t he date of
purchase by the original purchaser (“Warranty Period”). If a defect arises and a valid
claim is received within the Warranty Period, then as your sole remedy (and Tri plus
grupa’ sole liability), Tri plus grupa will at its option either 1) repair the defect at no
charge, using new or refurbished replacement part s, or 2) replace the Product with a
new pro duct tha t is functi onally eq uivalent t o the origi nal, in each c ase with in 30 days
following receipt of the returned Product. A replacement product or part, assumes
the remaini ng warran ty of the or iginal Pro duct. Whe n a Product o r part is exc hanged,
any replacement item becomes your property and the replaced Product or par t
8.0. | ONE 1 YEAR LIMITED WARRANTY
becomes Tri plus grupa’ proper ty. Obtaining Service: To obtain warranty service,
visit https://community.zipato.com to open a service request. Please be prepared to
describe the Product that needs ser vice and the nature of the problem. A purchase
receipt is required. The Product must be insured, and shipped freight prepaid and
securely packaged. You must contact support for a Return Material Authorization
Numbe r (“RMA Numbe r”) befor e shipping any Produ ct, and in clude the RMA N umber,
a copy of yo ur purchase rece ipt and a desc ription of t he problem yo u are exper iencing
with the Product. Any claim under this Limited Warranty must be submitted to Tri
plus gr upa before t he end of the Wa rrant y Period. E xclusions: T his warr anty doe s not
apply to: a) damage caused by failure to follow instructions relating to the Product’s
use or the inst allation of components; b) damage caused by accident, abuse, misuse,
transpor t, neglect, fire, floods, earthquake or other external causes; c) damage
caus ed by serv ice perf ormed by a nyone who is n ot an auth orized rep resent ative of Tri
plus gr upa; d) acce ssories used in conjunction with a covered Produc t; e) a Product or
par t that has b een modif ied to alte r functio nality o r capabil ity; f) it ems intend ed to be
peri odically r eplaced by th e purchas er during th e normal li fe of the Prod uct, incl uding,
without limitation, batteries, bulbs or cables; g) a Product that is used commercially
or for a commercial pur pose, in each case a s determined by SmartT hings.
EXCEPT FOR BODILY INJURY, TRI PLUS GRUPA SHALL NOT BE LIABLE FOR I ANY
LOST PROFITS, COST OF PROCUREMENT OF SUBSTITUTE PRODUCTS, OR ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR II ANY AMOUNTS IN EXCESS OF
THE PURCHASE PRICE FOR THE PRODUCT, IN EACH CASE WHETHER RESULTING
FROM THE USE OF OR INABILITY TO USE THIS PRODUC T, OR ARISING OUT OF