Zinc Flex User guide

OWNER’S MANUAL

WARRANTY

SO THAT YOUR WARRANTY IS

VALID PLEASE REGISTER AT

WWW.ZINCSPORTS.COM

WITHIN 30 DAYS OF

RECEIVING THE PRODUCT.

14+

FOLDING
ELECTRIC FLEX

SCOOTER

NOTE: MANUAL ILLUSTRATIONS ARE FOR REFERENCE ONLY.

ILLUSTRATIONS MAY NOT REFLECT THE EXACT APPEARANCE OF THE ACTUAL PRODUCT.

SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE.

READ AND UNDERSTAND THIS ENTIRE MANUAL BEFORE RIDING!

CUSTOMER HELPLINE

Hy-Pro advise you to contact us directly and not to return this item to the place of purchase. Hy-Pro has taken great care to ensure this item

has reached you in good condition, should you have a query please ring our helpline [phone] where your call will be

dealth with promptly. Alternatively, please contact us by email: [e-mail]

NEED HELP?

Contact us at [e-mail] OR CALL OUR CUSTOMER SERVICE LINE ON [phone]

Visit our website for replacement parts and product support WWW.ZINCSPORTS.COM

CONTENTS

PRODUCT OVERVIEW
SAFETY WARNINGS - READ BEFORE USE
ASSEMBLY / DIGITAL DISPLAY / TURNING ON
ADJUSTING HANDLEBARS / LIGHT / OPERATING RANGE / PROTECTION
BATTERY WARNING / CHARGING THE BATTERY / BATTERY DISPOSAL
HARDWARE MAINTENANCE / SPEC
TROUBLE SHOOTING GUIDE / SPARE PARTS
WARRANTY

PRODUCT OVERVIEW

Bell

Handle

2
3-4
5-6

7

8

9

10

11

LCD Screen

Accelerator

LED Light

Clamp

Front

Suspension

Electric Brake

Display

Bell

Lock buckle

Folding Lever

AcceleratorElectric Brake

Folding Latch

Rear Brake

Deck

Rear Light

Motor Wheel

Front Wheel

Kickstand Charging port

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Contact us at [e-mail] OR CALL OUR CUSTOMER SERVICE LINE ON [phone]

2

SAFETY WARNINGS - READ BEFORE USE

WARNING! -

WARNING! -

WARNING! -

NOT FOR RIDERS UNDER THE AGE OF 14. DO NOT EXCEED THE WEIGHT LIMIT OF 80KG. This
includes backpacks and other items that might be carried. Exceeding the weight limit could injure the
rider and damage the Zinc Folding Electric Flex Scooter. Rider weight does not necessarily mean a
person’s size is appropriate to maintain control of the scooter. Keep this product away from small
children and remember that it is intended for use only by one person who, at a minimum, is completely
comfortable and competent while operating the Zinc Folding Electric Flex Scooter.

Follow all local laws for pedestrians and vehicles. Check local laws and regulations to see where and
how you may use your Zinc Folding Electric Flex Scooter legally.

Only use the Zinc Folding Electric Flex Scooter outdoors. Avoid obstacles and slippery surfaces as
these could cause a loss of balance for yourself or the scooter and could cause harm.

USING THE CHARGER:

The charger supplied with the electric scooter should be regularly examined for damage to the cord,
plug, enclosure and other parts, and in the event of such damage the scooter must not be charged until
the charger has been repaired or replaced.

- Use only the recommended charger.

- Use caution when charging.

- The charger is not a toy.

- Charger should be operated by an adult.

- Do not operate charger near flammable materials.

- Unplug charger and disconnect from scooter when not in use.

- Do not exceed charging time.

Always disconnect from the charger prior to wiping down and cleaning your scooter with a damp cloth.

FAILURE TO USE COMMON SENSE AND HEED THE ABOVE WARNINGS INCREASES RISK OF
SERIOUS INJURY. USE WITH APPROPRIATE CAUTION AND SERIOUS ATTENTION FOR SAFE
OPERATION.

Do not ride indoors or on surfaces that could become damaged such as carpet or glossy flooring.

Be sure to regularly inspect and service the scooter and make sure all components and warning labels
are in good condition.

Check all the fasteners and bolts are securely tightened before each use.

Riding the scooter is not advisable for persons with heart disease, pregnant women, people with
illness, disabilities or who have recently had an operation. There is always a risk of injury and riders
should carefully assess their own health and physical condition. If they are in any doubt as to their
fitness to ride the scooter, they should consult with their GP beforehand.

After unpacking this product and before you first ride it, remember to charge it for at least 3 hours.
Do not overcharge it, otherwise the service life of the battery and the charger may be compromised.

PLEASE NOTICE

Speed and weight limits are set for your own safety.

Please do not exceed the limits listed in the User Manual.

Weight Restrictions

Maximum Weight: 80 kg

WARNING: BE SURE THAT YOU ARE IN A SAFE PLACE AND OPEN AREA BEFORE STARTING YOUR
SCOOTER. NEVER START THE SCOOTER UNTIL YOU HAVE TAKEN GOOD HOLD OF THE
HANDLEBARS AND BALANCE YOURSELF ON THE SCOOTER.

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Speed Limits

Maximum Speed: 15 mph / 24 kph

3

SAFETY WARNINGS - READ BEFORE USE

For your safety, please read the safety warnings carefully, and make sure you understand and accept
all the safety instructions. The user will be responsible for any loss or damage caused by improper use.

WARNING! -

1. Please wear all appropriate safety and protective gear such as helmet, knee and elbow pads and protective
gloves, before operating the scooter.

2. Make sure to wear comfortable clothes and flat, closed toe shoes when operating your scooter. Keep laces tied.

3. Please carefully read the User Manual, which will assist in explaining the basic working principles and provide
tips on how to best enjoy your scooter experience.

4. Do not try to open or modify your scooter, as doing so will invalidate your manufacturer warranty, and may cause
failure to your device leading to serious bodily injury or death.

5. Do not ride your scooter near motor vehicles or on public roads. It's the customer responsibility to ensure that their
electic scooter is used in accordance with all local and country laws.

6. Do not use the scooter to place yourself or anyone else and their property in danger.

7. Do not operate the scooter while under the influence of drugs and/or alcohol.

8. Do not operate the scooter when you are restless or sleepy.

9. Use your best judgment to keep yourself out of dangerous situations with your scooter.

10. Do not ride your scooter off of curbs, ramps, or attempt to operate in a skate park, empty pool, or in any ways
similar to a skateboard or stunt scooter. THE SCOOTER IS NOT A STUNT SCOOTER.

11. Do not turn sharply, especially at high speeds.

12. Do not abuse your scooter, doing so can damage your unit and cause failure to the operating system leading to
injury.

13. Do not drive in or near puddles of water, mud, sand, stones, gravel, debris or near rough and rugged terrain.

14. The scooter can be used on paved roads that are flat and even. If you encounter uneven pavement, please lift
your scooter over and past the obstruction.

15. Do not ride in inclement weather: snow, rain, hail, sleek, on icy roads or in extreme heat.

16. Do not ride in or near puddles, pools or other large bodies of water.

17. Bend your knees when riding on bumpy or uneven pavement to absorb the shock and vibration and help you
keep your balance. If you are unsure if you can safely ride on a specific terrain, step off and carry your scooter.
ALWAYS RIDE WITH CAUTION.

18. Do not attempt to ride over bumps or objects greater than 1.5cm even when prepared and bending your knees.

19. PAY ATTENTION - look at where you are riding and be aware of the road conditions, people, places, property
and objects around you.

20. Do not operate the scooter in crowded areas.

21. Operate your scooter with extreme consideration for people and property at all times.

22. Do not operate the scooter while talking, texting, or looking at your phone.

23. Do not ride your scooter where it is not permitted.

24. Do not climb or travel down steep hills with your scooter.

25. The scooter is intended for use by one person, DO NOT attempt to operate the scooter with two or more people.

26. Do not carry anything in your arms or attach any load to the handlebar while riding the scooter. It will affect the
stability of the scooter.

27. Women who are pregnant should not operate the scooter.

28. Riders should not operate the scooter without proper instruction and supervision from an experienced user.

29. At higher speeds, always take into consideration your stopping distance is increased.

30. Do not attempt to jump on or off your scooter.

31. Do not ride the scooter in dark or poorly lit areas.

32. Do not operate your scooter off-road.

33. Do not exceed the maximum weight limits.

34. Avoid driving the scooter in unsafe places, including near areas with flammable gas, steam, liquid, dust, fiber,
which could cause fire and explosive accidents.

35. Applying brakes too hard or too suddenly can lock up a wheel, which could cause you to lose control and fall.
Sudden or excessive application of the brake may result in injury or death.

36. When you ride the scooter along with other riders, always keep a safe distance to avoid a collision.

37. It is not recommended to use cruise control when exceeding 9.3mph/15kph speed, where roads are windy, in
areas with heavy traffic, or during or after precipitation.

DO NOT RIDE THE SCOOTER IN WET OR ICY WEATHER AND NEVER IMMERSE THE SCOOTER IN WATER,
AS THE ELECTRICAL AND DRIVE COMPONENTS COULD BE DAMAGED BY WATER OR CREATE OTHER
POSSIBLY UNSAFE CONDITIONS.

Need Help? Visit our website for replacement parts and product support WWW.ZINCSPORTS.COM

Contact us at [e-mail] OR CALL OUR CUSTOMER SERVICE LINE ON [phone]

4

BEFORE YOU START

By not doing so you will invalidate the warranty.

Warning! Before assembling the scooter, please check whether the power is off, if not, please turn it off before

continuing with assembly.

Before you first experience your Zinc Folding Electric Flex Scooter, please read the USER MANUAL thoroughly
and learn the basics to ensure your safety and the safety of others.

Allow at least 3 hours for the initial charge.

WARNING

Failure to follow the basic instructions and safety precautions listed in the USER MANUAL, can lead to damage to your scooter, other property damage,
serious bodily injury and even death.

ASSEMBLY: To be completed by an adult.

- Assembly can typically be completed in up to 5 minutes, not including the initial charge time.

- Time of charging is at least 3 hours for the first time.

1 Unfolding

You can unfold the Zinc Folding Electric Flex
Scooter without any inconvenience.

Use one hand to hold the tube.
Use your foot to press the latch and then
pull up the tube until the locking
mechanism locks into the slot.

2 Assembly

Install the washer onto the handles,
then tighten the handles to the stem.
To adjust the position of the handles, tighten
the screw on the clamp.
Ensure that the screw on the front-middle part of
the handlebar is tight. To do this, release the quick
release clamp and rotate the screw clockwise whilst
holding the lever, then close the clamp.

RL

Right handle has this round line

3 Folding

The Zinc Folding Electric Flex Scooter can be
folded in a few seconds at the press of a single lever.

Use your hands to hold the T-bar.
Press down the latch with your foot and then

pull down the T-bar until the locking mechanism
locks into the slot.

L R

Before installing the handles, please make sure to
differentiate the left & right handles carefully. Please see
the difference of left & right handles from above images.

SCOOTER CONTROLS:

1. Long press the power key to switch the scooter on and off. Press the power key once to change the display mode,
there are 6 different display modes.

Speed level +

Power key
Switch display mode

Display mode (RPM)

Display mode: ODO, VOL, TIME, DIS, RPM

Speed level:

1--Max 3.7mph/6kph
2--Max 9.3mph/15kph
3--Max 15mph/24kph

Speed level -

Display mode: ODO

Battery Power

Km/h

ODO

Speed Level

km

Speed (Mph/Kph)
Speed Unit

Display mode (ODO)
Total mileage (m/km)

Display mode: VOL

Speed (Mph/Kph)

VOL

Km/h

Display mode (VOL)

Battery voltage (V)

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5

Display mode: TIME Display mode: DIS

Speed (Mph/Kph)

Km/h

TIME

Display mode (TIME)

DIS

Using time

Km/h

km

Speed (Kph)

Display mode (DIS)

Single distance (km)

2. Press and hold the "+" and "-" keys at the same time for 3 seconds to enter the settings mode. The settings icon
will show up on the screen.

3. Press the power key to change the settings page. Hold down the "+" and "-" buttons to save the changes and
exit the settings mode.

Speed level +

Km/h

Power key
Switch display mode

Speed level -

Interface one: Screen brightness settings, there are three
levels:

Dark (1), Bright (2), Brightest (3)

The default setting is the brightest (3)

Interface four: "0" is a non-zero start-up (place one foot on the deck keeping
the other on the ground and push off. Once the speed is over 1.8mph/3kph
press the accelerator and place the other foot on the deck. "1" is a zero
start-up (just press the accelerator to go).
The default setting is "0".

Km/h

Km/h Km/h

Interface two: speed unit switch, "0" for the km/h,
"1" for the mp/h, the default is km/h.

Km/h Km/h

Interface three: The automatic shutdown setting can be changed
between 5 and 60 minutes. The default setting is 10 minutes.

TO RIDE:

1. Turn on the scooter by
pressing the Power key,
hold for 3 seconds and
check the battery power.

2. Once the power is on it is safe to start riding. With one foot on the deck,
keep the other foot on the ground and push off. Once the speed is up

3.1mph/5kph then push accelerator and place the other foot on the deck.

to
Skillfully use the accelerate throttle valve to speed up or slow down when riding.

ODO

Accelerator

Cruise Control (between 6.2-15mph/10-24kph): You can set the speed as you want
during driving, and the scooter will start moving at the same speed afterwards.

Press the accelerator lever and keep the same speed for 6 seconds. The cruise
control will automatically start and a lock symbol will display on the LCD screen.
You can switch the function o easily when you press the brake lever or press the
accelerator again.
Please note: If you turn o the scooter with cruise control still on, when you turn
the scooter back on, cruise control will still be on.

Power Key

Km/h

km

Km/h

ODO

km

Interface five: For the cruise control settings, "1" is to stop the cruise control
and "2" is to start the cruise control. The default setting is "1".

Interface six: To do a factory reset, press and hold the "+" key until the
screen turns off. The factory reset will now be completed and the settings will
be the original factory settings.

3. To stop riding, release the throttle and use the electric brake to
gradually coast to a stop then step off the scooter one foot at
a time. Be extra cautions when dismounting for the first time.

Rear Brake

Electric Brake

Braking - IMPORTANT: The scooter has an electric brake and a physical rear brake. Always
use the electric brake on the handlebar rst. Only use the physical rear brake as a back
up, or once you have slowed right down. Do not step on the rear brake at high speeds,
as it will break the tyre and fender. Do not touch the rear brake as it will get hot with use.

4. Using the power key, turn off the scooter when you have finished using it.

Note: The scooter will turn o automatically if it has not been used for 10 minutes.

Power Key

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6

ADJUSTING HANDLEBARS

1. Open the lock buckle of extension pole. 2. Press down height-limit button (the metal bead in hole of extension pole), and

lock buckle

The extensive height is prohibited to exceed the first upper limit hole. The metal bead must be perfectly placed into the limit hole when the extensive height
is finalized. Before riding, it's a must to fasten lock buckle first. Any operation violating above instructions causes falling down by the loose front pole.

pull extension pole to the length(3 levels of height for option) to fit rider's
height. When the metal bead goes into the hole, the height is fixed.

height-limit button

LIGHT

You can choose 3 lighting modes by pressing the button.

1. Press the button to switch on, the LED will flash in short intervals.

2. Press the button a second time and the LED will flash in longer intervals.

3. Press the button a third time to activate a constant light.

4. Pressing the button a fourth time will turn the LED off.

Note: Requires 1 x 3V CR2032 battery (supplied).

To replace the battery, remove the rubber sleeve and the back cover. Replace the battery with
the correct cell type (ensure the + sign is facing up) and replace the back cover and rubber sleeve.

1 2 3

3. Close the lock buckle.

THE REAR LIGHT

Remove the thin plastic strip
from under the light unit,
to activate the battery.

The light will automatically light up
when the scooter is in motion.

Requires 1 x 3V CR1632 battery (included).

TO CHANGE THE REAR LIGHT BATTERY:

Gently pull out the
CR1632 battery
with tweezers and
insert a new one
(Positive side up).

Discard old batteries
at an official battery

To change the battery.
Using a thin screwdriver under the
footbrake, carefully prise out the
red light unit from its black surround.

collection site.

Push the red light unit back
onto the footbrake.

CR1632

OPERATING RANGE

Please notice the scooter can travel a distance of 8.1miles/13km on a fully charged battery in ideal conditions. The following are some of the major factors that will affect the
operating range of your scooter.

Terrain: A smooth, flat surface will increase your driving distance, while driving uphill, as well as rough or uneven terrain will reduce your distance significantly.

Weight: The weight of the user can affect driving distance, a lighter user will have further range than a heavier user.

Ambient temperature: Please ride and store the scooter under recommended temperatures, which will increase driving distance, battery life, and overall performance of your
scooter.

Maintenance: Reasonable battery charging and maintenance will increase the distance. Overcharging the battery can reduce range.

Speed and Driving Style: Maintaining a moderate speed will increase your distance; while travelling at high speeds for extended periods, frequent starts, stops, idling, along with
frequent acceleration and deceleration will reduce your overall distance.

PERSONAL PROTECTION EQUIPMENT

• Warning: There is a risk of falling whilst riding a scooter, so protect yourself at all times.

• Always wear a reliable safety helmet, elbow pads, knee pads and sports shoes.

• Never ride the scooter in bare feet, or sandals.

• Make sure shoelaces are tied reliably and out of the way of the wheels and
driving systems.

Need Help? Visit our website for replacement parts and product support WWW.ZINCSPORTS.COM
Contact us at [e-mail] OR CALL OUR CUSTOMER SERVICE LINE ON [phone]

7

BATTERY WARNING

Battery Specifications

Battery Lithium Battery
Charging time

Voltage

3 hours

25.2 V

Initial Capacity 5000 mAh

Charging Temperature

Storage Time 6 months

Storage Temperature

Storage Humidity

BATTERY WARNING

Failure to follow the Safety Precautions listed as below could lead to serious bodily injury and death.
Seek immediate medical attention if you are exposed to any substance that is emitted from the battery.

• Do not disassemble or modify the battery. The battery contains safety and protection devices, which, if damaged, may
cause the battery to generate heat, explode or ignite.

• Do not use your scooter if the battery begins to emit odor, overheats, smokes, changes colour/shape, or appears
abnormal in any other way.

• Do not touch any leaking materials, or breathe in any fumes that have been emitted.

• Do not allow children or animals to touch the battery.

• The battery contains dangerous substances, do not open the battery, or insert anything into the battery.

• Do not connect the positive terminal and negative terminal of the battery to each other with any
metal object (such as wire).

• Do not attempt to charge the scooter if the battery has discharged or emitted any substances. In that case, the battery
should be abandoned for safety.

• Please follow all local, state and federal laws in regards to recycling, handling and disposing of Lithium batteries.

• Do not carry or store battery together with necklaces, hairpins or other metal objects. Do not pierce the battery with nails, strike the
battery with a hammer, step on the battery or otherwise subject it to strong impacts or shocks. Do not expose battery to water, or
allow the battery to get wet.
Do not place the battery in an environment where the ambient temperature is higher than 50°C or lower than -20°C (e.g. do not leave
the scooter or the battery pack in a car under direct sunlight for an extended time). Do not throw the battery pack into fire as it may
lead to battery failure, battery overheating, and even another fire. If the scooter is expected to be left idle for more than 30 days,
please fully charge the battery and place it in a dry and cool place. Keep in mind to recharge it every 30 days to protect the battery
from potential damage which is beyond limited the warranty.

0˚C ~ 40˚C

-20˚C ~ 50˚C

Relative Humidity 5%-95%

CHARGING THE BATTERY

For user safety and to prolong the life of your battery, as well as improve battery performance, please follow these instructions.

Step 1: Ensure your scooter is turned off before you attempt to charge the battery.
Step 2: Ensure that the charging port is clean and dry.
Step 3: Plug the charger into the power socket, then connect the cable with the power supply (100V～240V;50/60Hz), make sure the light on
the charger is lit GREEN.
Step 4: Put the male DC connector plug into the charging port of the scooter. The indicator light on the charger should change
to RED, indicating that your scooter is now being charged. When the RED indicator light on your charger turns to GREEN then your
scooter is fully charged. A full charge typically occurs at 3 hours.
Step 5: Please unplug the charger from your scooter and from the power outlet.
Please ensure you put the charging port cover back in place to cover the charging port once the battery is charged, before you use
the scooter.

IMPORTANT NOTES ABOUT CHARGING

If the green light on your charger does not turn RED when you plug it into your scooter, it could mean you have to check the cables to ensure
you have a proper connection; or that your scooter is already fully charged.

• Do not overcharge, as this will affect the life of the battery and may cause overheating which can lead to a fire hazard.
Never charge near flammable materials or liquids..

• The best charging temperatures are between 0°C~40°C. Extreme cold and extreme heat will prevent your battery from charging fully.

• Make sure to unplug your charger before standing on or operating your scooter, as this can be very dangerous.

• Use only the charger and charging cable supplied by Hy-Pro. Use of any other charger or cable may lead to damage to the product,
overheating and risk of fire. Use of any other charger or cable voids the warranty.

• The charger is not a toy, it should be operated by an adult.

• Once your scooter has been charged, unplug the charger from the wall outlet and then from the scooter.
Do not leave the scooter on charge overnight and do not leave the scooter unattended whilst on charge.

• In an ideal situation, you would have somewhere secure to store/charge your scooter, such as a shed or garage.
It would also be desirable for this area to have plugs where you can charge your scooter.

NOTE

The charger itself may get quite warm to the touch when charging a deeply discharged battery.

BATTERY DISPOSAL

Do not store the battery in temperatures above 50˚C or below -20˚C.

CONTAINS SEALED LITHIUM-ION BATTERIES. BATTERIES MUST BE RECYCLED. Your Zinc
product uses sealed lithium-ion batteries which must be recycled or disposed of in an environmentally sound manner. Do not
dispose of a lithium-ion battery in a fire. The battery may explode or leak. Do not dispose of a lithium-ion battery in your regular
household trash. The incineration, land filling or mixing of sealed lithium-ion batteries with household trash is prohibited by law
in most areas. Return exhausted batteries to a local, approved battery recycler or a local seller of automotives.

Need Help? Visit our website for replacement parts and product support WWW.ZINCSPORTS.COM
Contact us at [e-mail] OR CALL OUR CUSTOMER SERVICE LINE ON [phone]

8

HARDWARE MAINTENANCE

Your scooter requires routine inspection and maintenance. This chapter describes maintenance steps and important
operating tips. Before you perform the following operations, ensure the power and charging cables are disconnected.

INSPECTING AND CLEANING YOUR SCOOTER

- Routinely check the body of the scooter and tyres for damage or excessive wear.

- Wet a clean cloth with clean water, rinse the cloth thoroughly, and wipe the body of the scooter making sure that
water does not get into the power button, charging port or tyres. If water or other liquids enter the scooter, it will cause
permanent damage to the internal components.

BRAKE

Check the brakes function properly.
A) When you apply the rear brake, the rear wheel should stop rotating;
B) When the electric brake is applied, the power should be cut and the motor will stop working.
C) Make sure the wheels are able to rotate freely, without getting stuck/ any stopping when the brake is not applied.

FRAME, FORK AND STEERING HANDLE

Check the frame, fork and steering handle for cracks or loose connections. It is necessary and important to check the
scooter regularly.

WHEELS, TYRES

Wear and tear is unavoidable in the wheels and the driving system in the course of operation. The user must regularly
check the wheels and the driving system for wearing and make adjustments or replacements when necessary.
Please make sure the wheels are able to rotate freely, without getting stuck/stopping when the brake is not applied.
It is suggested to add lubricant (30SAE lubricating oil is recommended) to the moving parts every 6 months.

BATTERY

Always switch off the power when the scooter is not in use. Never store the scooter at a low temperature, it may
damage or degrade the battery permanently.

STORING THE SCOOTER

- Fully charge your battery before storing.

- If you are storing your scooter for an extended period of time, please fully charge your scooter at least once every
month.

- If the ambient temperature of the storage location is below 0°C, please do not charge. You must bring the scooter
into a warmer environment before charging.

- Check under Battery Specifications for more details.

- Store your scooter indoors, in a dry and suitable temperature.

When the scooter is not in use ensure it is not layed down or knocked over. If dropped, essential components can be
damaged and could affect the use and running of the scooter, as well as void the warranty. If you damage this part of
the scooter it is strongly advised that you replace the damaged parts as soon as possible to avoid any accident
caused by making contact with them.

CHARGER

The charger supplied with the scooter should be regularly examined for damage to the cord, plug, enclosure and
other parts. In the event of such damage the scooter must not be charged until the charger has been repaired or
replaced

WARNING! -

FAILURE TO FOLLOW THESE INSTRUCTIONS MAY DAMAGE YOUR PRODUCT AND VOID WARRANTY.

SCOOTER SPECIFICATIONS

• Net Weight: 8.7kg

• Max Weight: 80 kg

• Max. Speed Limit: 15mph/24kph

• Max Distance: 8.1miles/13km

• Max. Climbing Limit: 15 degrees

• Battery: 25.2V 5Ah Lithium

• Charger Output: DC 29.4V 1.5A

• Charger Input: AC 100-240V / 50-60Hz

• Size (fold): L 91 x W 43 x H 30 cm

• Size (unfold): L 93 x W 43 x H (104-113) cm

• Tyres: solid tyre

Need Help? Visit our website for replacement parts and product support WWW.ZINCSPORTS.COM
Contact us at [e-mail] OR CALL OUR CUSTOMER SERVICE LINE ON [phone]

9

TROUBLE SHOOTING

PROBLEM POSSIBLE CAUSE SOLUTION

Scooter will not run. Battery is not charged.

Charger is not working.

Scooter run time is short. Battery requires charging.

Battery will not fully charge. Make sure power flow to the wall outlet is on.

Scooter runs sluggishly. Scooter is overloaded.

Charge the battery for at least 3 hours for the first
charge, and at least 3 hours for subsequent charges.

Make sure power flow to the wall outlet is on.

Charge the battery for at least 3 hours for the first
charge, and at least 3 hours for subsequent charges.

Make sure charger plug is connected to 100-240V
power supply.

Battery may need to be replaced. Even with proper
care, rechargable batteries do not last forever.
The average rechargable battery life is 1 to 2 years
depending on scooter conditions and use. Replace
only with Hy-Pro replacement batteries.

Make sure the scooter is not overloaded. This product
is designed to sustain a maximum of 80kg.
An excessive overload triggers off automatic protection
and makes the scooter refuse to start. Do not ride uphill
a steep slope or use the scooter to tow any cargo. Do
not overload the scooter, which may cause the battery
and the electronics to age prematurely and damage
the power system.

Unsuitable riding
conditions.

Sometimes the scooter
doesn't run.

The scooter motor cuts
out after the scooter has
been ridden up steep
gradients or in situations
where the maximum load
has been exceeded on
the scooter.

SPARE PARTS:

Due to general wear and tear, occasionally you may need to purchase spare parts to keep your scooter in peak condition.
It is important to use the correct spare parts for your particular model i.e. ZINC FOLDING ELECTRIC FLEX SCOOTER,
and that you purchase them directly from us.

Visit our website WWW.ZINCSPORTS.COM and go to ‘Spare Parts’.

Loose wires or connection.

Motor or electrical switch
damage.

Battery Management System
(BMS)

Only ride on solid, even clean and dry surfaces such
as pavement and flat ground.

Check all wire around the motors and all connectors
to make sure they are tight.

Contact ZINC Customer Services [phone]
for diagnosis and repair options.

The battery incorporates a management system that
will automatically cut out the power. If these situations
occur, the scooter will automatically reset and run as
normal. Please do not run the scooter under these
conditions as the BMS will continue to cut the power
as the battery and motor are being overloaded.

If you have any problem selecting the parts you require, contact Zinc Customer Services on [phone].

WARNING! - ONLY USE GENUINE ZINC REPLACEMENT PARTS. The scooter has been built to certain
Zinc design specifications. The original equipment supplied at the time of sale was selected on the basis
of its compatibility with the frame, fork and all other parts. Certain aftermarket products may or may not
be compatible and will invalidate the warranty if used.

Need Help? Visit our website for replacement parts and product support WWW.ZINCSPORTS.COM

Contact us at [e-mail] OR CALL OUR CUSTOMER SERVICE LINE ON [phone]

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WARRANTY

REGISTER YOUR PRODUCT AT WWW.ZINCSPORTS.COM/WARRANTY

ZINC SPORTS ELECTRIC SCOOTER WARRANTY POLICY

Thank you for purchasing a Zinc electric scooter and we hope you enjoy using it. Please ensure that you read the following warranty.

In order for your warranty to be valid you must satisfy the following conditions.

• All products must be registered at www.zincsports.com within 30 days of receiving the product for the warranty to be valid.

• Proof of purchase is also required for your warranty to be valid.

• You must be the original purchaser who bought the product from an authorised dealer, your warranty cannot be transferred.

• You must report any defects to Zinc Sports within 30 days of discovery of said defect else the warranty will not be valid.

Failure to follow the conditions highlighted above means that your warranty will be void. We recommend that you save your original
sales receipt. Assuming that you have followed the conditions highlighted above, your product will have a 12-month limited warranty
from defects in the materials used to manufacture, and/or workmanship at the time of manufacture outside areas covered below.

Our warranty includes:

COMPONENT:

Battery

Controller

Charger

Motor

Frame

Vehicle body outside areas stipulated in the warranty

All scooters have an IP rating of IPX4. The warranty will be void if the scooter has any water ingress or damage as a result of water
ingress. The warranty may be void if the scooter has been used in the rain, through deep puddles, jet washing and submersion. No
warranty is provided for corrosion damages as a result of contact with water/humidity conditions. All electric scooters include Liquid
Contact Indicators on the battery pack. The Liquid Contact Indicators show if the device has come into contact with water or a liquid
containing water, the Liquid Contact Indicators turn red when they come into contact with water or a liquid containing water. The
warranty is void if the Liquid Contact Indicators are red.

Under no circumstance will Zinc Sports be obliged to provide compensation for bodily injuries, death, property damages, losses,
hindrance of profits, prevention of use or any other damage that will be caused directly or indirectly as a result of usage of this
device. Zinc Sports advice that you contact your insurance company to determine whether coverage is provided for the use of this
scooter, or to take out a new policy.

TIME FRAME:

3 months

3 months

6 months

6 months

12 months

6 months

For the full warranty policy please visit our website at www.zincsports.com

PRODUCT CODE: ZC07856 ZINC FOLDING ELECTRIC FLEX SCOOTER

Hy-Pro Europe

Hy-Pro International
Hy-Pro House, Centrus Park, Arenson Way,
Dunstable LU5 5BN, UK
www.hy-pro.co.uk

ZINC

Cube Building, Monahan Road,

Cork, T12H1XY

Hy-Pro Asia

Room 1011, 10/F, Peninsula Centre,

67 Mody Road, Kowloon, Hong Kong

Need Help? Visit our website for replacement parts and product support WWW.ZINCSPORTS.COM
Contact us at [e-mail] OR CALL OUR CUSTOMER SERVICE LINE ON [phone]

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