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SMOOTH - Q3
User Guide
ZHIYUN-EN-v1.00
Contents
■
Product List
Product List ····················································································1
■
Get to Know SMOOTH-Q3
Get to Know SMOOTH-Q3 ·····························································2
■
Battery Charging Instruction
Battery Charging Instruction ····························································3
■
Installation and Balance Adjustment
Mounting the Phone ·······································································4
Balancing the Phone·······································································8
Indicator Lights and Buttons Description ··········································9
Stabilizer Mode Description ·····························································10
■
How to Use
Switch Between Landscape Mode & Portrait Mode ··························14
Fill Light Adjustment ········································································14
Manual Angle Lock ········································································15
Standby Mode ···············································································15
■
How to Use the A pp
Download the App ··········································································16
Connect with "ZY Cami" APP ··························································16
Main App Features ·········································································17
■
Calibration and Firmware Upgrade
When to Calibrate the Stabilizer ·······················································18
Auto-Calibration ··············································································18
Six-side Calibration ·········································································19
Motor Fine-Tuning ···········································································21
SMOOTH-Q3 Firmware Upgrade ····················································21
■
Product Specifications
■
Disclaimer and Warnings
Reading Tips ··················································································25
Warnings························································································25
Safe Operation Guidelines ······························································26
■
Warranty Card
Warranty Period ··············································································27
Warranty Exclusions ········································································27
Warranty Claim Procedure ·······························································27
■
Contact Card
Product List
Product List
Before using this product, please check carefully that all the following items are included
in the product package.
In case that any item is found missing, please contact ZHIYUN or your local selling
agent.
SMOOTH-Q3 × 1 Tripod × 1
USB Type-C Cable x 1 Quick Start Guide x 1
Protective Bag x 1* Wrist Strap x 1*
VIP Card x 1*
* Only in SMOOTH-Q3 Combo
1
Get to Know SMOOTH-Q3
16
1
Get to Know SMOOTH-Q3
1
2
10
11
17
18
3
4
5
6
1.Fill Light
2.Phone Clamp
3.Indicator Lights
4.MODE Button
5.Zoom Rocker
6.Handle
7.Vertical Arm Screw
8.Joystick
9.Photo/Video
10.Tilt Axis Motor
11.Tilt Axis Fixing Buckle
7
8
9
20
12
13
14
15
19
2
12.Power Button
13.Type-C Charging/Firmware Update
Port
14.Trigger Button`
15.Wrist Strap Hole
16.1/4" Threaded Hole
17.Roll Axis Motor
18.Roll Axis Fixing Buckle
19.Pan Axis Motor
20.Contact Points
21.Fill Light Switch/Brightness Switch
2
Battery Charging Instruction
Battery Charging Instruction
SMOOTH-Q3 is equipped with built-in battery. When using SMOOTH-Q3 for the
first time, please fully charge the batteries to activate them and to ensure the proper
function of the stabilizer.
Charging method: Use provided Type-C cable to connect the power adapter (not
included in the package, 5V2A rated power adapter recommended) to the charging
port on the stabilizer. The indicator lights will flash in green when charging. The four
indicator lights on the stabilizer stay solid in green when charging is completed.
3
Installation and Balance Adjustment
Mounting the Phone
1. Loosen the vertical arm screw counterclockwise.
2. To ensure good contact with the contact points, pull the pan axis motor to the
bottom of the vertical arm while holding the roll and pan axes motors until you
hear a "click" sound. Tighten the vertical arm screw clockwise.
4
Installation and Balance Adjustment
The vertical arm cannot be completely locked by vertical arm screw. The screw
is used to adjust the smoothness of the slide slot.
5
Installation and Balance Adjustment
3. Rotate the tilt axis arm along the outer edge shown in the image.
Please rotate in the correct direction shown in the image to prevent the fixing
buckle of the tilt axis from damaging.
4. Rotate the phone clamp 90° clockwise to the position shown in the image. (The
direction shown in the image is for when the phone clamp is tightened)
6
Installation and Balance Adjustment
When putting the stabilizer back into the box, please rotate the phone clamp to
the storage state as shown in the image.
Storage state Phone clamp tightened
There are fixing buckles for the tilt axis and the roll axis. Please rotate in the
correct direction to prevent the fixing buckle from damaging.
5. Extend the phone clamp and put the phone into the phone clamp. Make sure the
phone camera is on the outer side of the clamp as shown in the image to avoid
blocking the camera.
SMOOTH-Q3 should have a smartphone mounted on and balanced before
powering on. If no smartphones are mounted, the motor will make a sound and
enter standby mode automatically.
7
Installation and Balance Adjustment
Balancing the Phone
When the phone is in landscape mode, adjust the position of the phone left or right
until the phone is steady and is at almost level with the ground. When the phone is in
portrait mode, move the phone clamp left or right until the phone is steady and is at
almost level with the ground.
① When mounting the smartphone, please make sure that the entire
smartphone is fixed in the phone clamp firmly.
② The balanced state of the smartphone will affect the runtime of SMOOTH-Q3.
SMOOTH-Q3 can work normally if unbalanced, but it will consume more
battery power and weaken the motor strength.
8
How to Use
8
Indicator Lights and Buttons Description
1
2
① Power Button
• Single press to check the battery level of the
stabilizer
• Press and hold for 3 seconds to power on/off
• Press 8 times to reset Bluetooth
② Trigger Button
• Single press to turn on/off Smart Follow.
• Double press for reposition.
• Triple press to switch between Landscape
Mode and Portrait Mode.
• Press and hold to enter PhoneGo Mode
③ Indicator Lights
• Stabilizer mode indicators: F light flashes
when in PhoneGo mode. POV light flashes
when in Vortex mode.
• In standby mode, the four indicator lights
flash slowly.
• When failed to upgrade, the four indicator
lights flash quickly.
• When upgrading, the four indicator lights
flash one by one from left to right.
• When powered on, single press the power
button to check the battery level.
One flashing green indicator light indicates that
the battery level is at 0-25%.
Two flashing green indicator lights indicate that
the battery level is at 25-50%.
Three flashing green indicator lights indicate
that the battery level is at 50-75%.
Four flashing green indicator lights indicate that
3
4
5
6
7
the battery level is at 75-100%.
④ MODE Button
• Single press to switch stabilizer modes.
• Double press to go back to the previous
mode.
• Press and hold to enter/exit standby mode.
⑤ Zoom Rocker
• In the ZY Cami application, toggle the lever
up and down to control the zoom.
⑥ Photo/Video Button
• Press once while in Photo Mode in the ZY
Cami app to take a picture.
• Press once while in Video Mode in the ZY
Cami app to start/end a recording.
• Double press the button to switch between
Photo and Video modes in the ZY Cami app.
• Triple press the button to switch between the
front and rear cameras in the ZY Cami app.
• Press and hold to take multiple photos
at one time（Controls the native phone
camera, the phone should support camera
control using the volume button）.
⑦ Joystick
• Push the joystick up and down, and left and
right to control the stabilizer movement.
⑧ Fill Light Switch/Brightness Switch
• When the device is powered on, single press
to adjust brightness in three levels.
• Press and hold for 1.5s to turn on/off the fill
light.
① Button combo: If the Bluetooth cannot be found or failed to be connected, you can press and
hold trigger button+MODE button+Photo/Video button at the same time for 2 seconds to
reset Bluetooth.
② When connected via Bluetooth, the SMOOTH-Q3 is able to control the native phone camera
without the ZY Cami app. This feature is available in phones which support camera control
using the volume button. Bluetooth connection with the SMOOTH-Q3 does not require a
password.
9
How to Use
Stabilizer Mode Description
Single or double press the MODE button to switch between modes.
Lock Mode
Single pr
Default
Pan Follow Mode
PF
ess
Single pr
Vortex Mode
ess
V
L
ess
Double pr
Double press
Double press
Single press
Double press
Single press
Follow Mode
ess
Double pr
Point of View
Mode
POV
F
ess
Single pr
Pan Follow Mode (PF):
The tilt and roll axis motors are locked and the pan axis follows the movement of the
stabilizer handle. Push the joystick up/down and left/right to control the tilt axis and
pan axis.
Tilt Axis
Roll Axis
Pan Axis
10
How to Use
Lock Mode (L):
The three motors are all locked and won't follow the movement of the stabilizer
handle. Push the joystick up/down and left/right to control the tilt axis and pan axis.
Tilt Axis
Roll Axis
Pan Axis
Follow Mode (F):
The roll axis motor is locked. The tilt axis and the pan axis motor follow the
movement of the stabilizer handle. Push the joystick up/down and left/right to control
the tilt axis and pan axis.
Tilt Axis
Roll Axis
Pan Axis
11
How to Use
Point of View Mode (POV):
The three motors all follow the movement of the stabilizer handle. Push the joystick
up/down and left/right to control the tilt axis and pan axis.
Tilt Axis
Roll Axis
Pan Axis
Vortex Mode (V):
The three motors all follow the movement of the stabilizer handle. Push the joystick
up/down and left/right to control the roll axis and pan axis.
Tilt Axis
Roll Axis
Pan Axis
12
How to Use
PhoneGo Mode (GO) Press and hold the trigger button
The camera pans and tilts following the movement of the stabilizer at fast speed
while the roll axis is locked. Joystick will not function.
Tilt Axis
Roll Axis
Pan Axis
Motors circled in red will follow the movement of the stabilizer, while motors
circled in grey are locked.
13
How to Use
Switch Between Landscape Mode & Portrait Mode
Triple press the trigger button.
Landscape Mode Portrait Mode
Fill Light Adjustment
Rotate the fill light when needed. The maximum rotate angle is 180.
Fill Light
① Please rotate in the correct direction.
② Adjust the brightness of the fill light according to the environment and avoid
staring directly at the light.
③ Due to structure limitation, you are not able to use the fill light when you're
using the front camera in the portrait mode.
14
How to Use
Manual Angle Lock
Under pan follow mode, lock mode and follow mode, rotate the smartphone to a
certain angle by hand for 2 seconds and release it. The smartphone will be fixed at
that angle.
Can only adjust the tilt axis and the pan axis. Please rotate the device with the
proper amount of strength.
Standby Mode
• When the SMOOTH-Q3 stabilizer is powered on, rotate the roll axis or tilt axis
manually to its fixing buckle. The SMOOTH-Q3 will then enter Standby Mode
automatically. Unlock the fixing buckle of the roll axis and tilt axis to wake the
SMOOTH-Q3.
• The SMOOTH-Q3 automatically enters Standby Mode if the vertical arm is
retracted and the contact points are separated when the device is on. When
the vertical arm is extended and there is contact with the contact points, the
SMOOTH-Q3 will resume operation.
15
How to Use the App
Download the App
Scan the QR code on the left (Android 7.0 and
above or iOS 10.0 and above) or search "ZY Cami"
in the App Store or Google Play to download the
app.
① Users can make better use of the various
functions of the SMOOTH-Q3 with the
dedicated "ZY Cami" app.
② ZY Cami is subject to updates without notice.
Please always refer to the latest version.
Connect with "ZY Cami" APP
1. Power on SMOOTH-Q3 and turn on Bluetooth on the smartphone.
2. Launch the "ZY Cami" app. Tap the icon in the upper left corner in the home
screen to open the device list and select the SMOOTH-Q3 device you wish to
connect (the SMOOTH-Q3 Bluetooth name can be checked on the side of the
tilt axis USER ID: XXXX).
3. Activation on the ZY Cami app is required if the SMOOTH-Q3 is being used for
the first time. Otherwise you're not able to use the advanced features in ZY Cami.
Internet connection is required.
4. After the activation succeeds, you can enter the camera interface of ZY Cami App.
1
2
3
16
How to Use the App
SMOOTH-Q3_XXXX
4
5
Main App Features
SmartFollow
SMART Mode
Timelapse
For more feature introductions of ZY Cami App, please visit the official website of
ZHIYUN (www.zhiyun-tech.com) and check the video tutorials of SMOOTH-Q3.
ZY Cami
Video and photo taking
ZY Cami Editor
Firmware Upgrade
17
Calibration and Firmware Upgrade
When to Calibrate the Stabilizer
Please calibrate the stabilizer when necessary.
Calibration Reason How to calibrate
1. A slight deviation is found in the tilt angle of the smartphone in
level position after power-on.
2. A slight deviation is found in the roll angle of the smartphone
in level position after power-on.
3. Frequent small angle correction is found when the
smartphone is in a level position when the stabilizer stays still.
1. A slight deviation is found in the level position after the autocalibration of the stabilizer.
2. The stabilizer has not been used for a long time.
3. The stabilizer has undergone a significant temperature
difference.
Stabilizer auto-
calibration
Six-side calibration
Auto-Calibration
1. Install SMOOTH-Q3 onto the tripod and connect to the ZY Cami App.
2. Go to the settings of the app and select "auto-calibration". The SMOOTH-Q3 will
enter the calibration automatically. You can check the progress at the prompt of
the app.
Before the calibration, please make sure the stabilizer is straightly put on a flat
surface. Please don't touch the stabilizer when in calibration.
18
Calibration and Firmware Upgrade
Six-side Calibration
Use "Zhiyun Gimbal Tools" for six-side calibration.
1.Visit the official website of ZHIYUN (www.zhiyun-tech.com) , go to the
corresponding product page, click "Download", download the calibration upgrade
tool and the USB drive and install.
2. Connect SMOOTH-Q3 to the computer.
3. Power on SMOOTH-Q3 and enter standby mode.
4. Open "Zhiyun Gimbal Tools", click "Open" and click "IMU Calibration". Follow the
prompt to place SMOOTH-Q3 correctly for calibration.
calibration
① Please refer to the six-side calibration steps below. After the calibration is
completed, please restart the stabilizer.
In simple terms, six-side calibration is to place all six sides of the phone clamp in
vertical to a level surface respectively.
19
Calibration and Firmware Upgrade
STEP 1 STEP 2
STEP 3 STEP 4
STEP 5 STEP 6
20
Calibration and Firmware Upgrade
SMOOTH-Q3 Firmware Upgrade
You can use "Zhiyun Gimbal Tools" or "ZY Cami" App to upgrade the firmware of
SMOOTH-Q3.
When upgrading the firmware, extend the SMOOTH-Q3 to ensure that there is
good contact with the contact points before performing the upgrade.
Method One:
1. Visit the official website of ZHIYUN (www.zhiyun-tech.com) , go to the
corresponding product page, click "Download", download the firmware and unzip.
Download the calibration upgrade tool and the USB drive and install.
2. Connect SMOOTH-Q3 to the computer.
3. Power on SMOOTH-Q3 and enter standby mode.
4. Open "Zhiyun Gimbal Tools", click "Open", click "Firmware Upgrade". Click
"Browse" under "Path" to select the latest firmware downloaded (with the ".ptz"
file extension), and click "Upgrade" at the bottom to upgrade firmware. When the
firmware update completes, the SMOOTH-Q3 stabilizer will be turned off.
Method Two:
Connect the SMOOTH-Q3 stabilizer to the ZY Cami App. If the app prompts you to
upgrade the firmware, please tap to proceed with the operation. Internet connection
is required for the upgrade.
Before upgrading the firmware, please ensure that the SMOOTH-Q3 stabilizer
has more than 50% power remaining. You will not be able to exit the app
interface or access the back-end during the upgrading process. Pay attention to
the prompts on the app.
21
Product Specifications
Product model：SM113
Min. Standard Max. Remark
Operation Voltage 6.5V 7.4V 8.4V
Operation Current 70mA - 2500mA
Charging Voltage 4.5V 5V 5.5V
Charging Current - - 1200mA
Following Deviation in
Static State
Following Deviation in
Motion State
Tilt Mechanical Range -260° - 80°
Roll Mechanical Range -170° - 170°
Pan Mechanical Range -150° - 150°
Operation Temperature -10℃ 25℃ 45℃
Charging Temperature 0℃ 25℃ 40℃
Battery Capacity - 1300mAh -
Battery Runtime - 7h 15h Lab Data
Charging Time - 3h - Lab Data
Valid Payload 150g - 280g
Mounting Clamp
Supporting Range
Smartphone Thickness 7mm~10mm
Bluetooth Bluetooth 4.2
Equivalent isotropically
radiated power(EIRP)
Operation Frequency 2.402GHz~2.480GHz
Compatible Models
±0.01° - ±0.04°
±0.05° ±0.1° ±0.3°
55mm - 90mm
<3dBm
Smartphones that their width is within the holder's
capable width.
1
2
22
Product Specifications
"Lab Data 1": The above data is collected under the below conditions: a specified
temperature of 25℃ ; the stabilizer has been balanced and mounted with an iPhone
XR. The test time under the active state is 7 hours. The test time under standby state
is 15 hours.
"Lab Data 2": This test is conducted with a 5V/2A rated power adapter at a specified
temperature of 25 ℃ . The actual charging time varies with environmental factors.
Besides, the lower the temperature, the longer the charging time.
All the data in this guide is gathered from internal experiments of ZHIYUN
laboratories. Under different scenarios, data is different to some extent. Please refer
to the actual use of SMOOTH-Q3.
23
Disclaimer and Warnings
Thank you for purchasing SMOOTH-Q3. The information contains herein affects
your safety, legitimate rights and obligation. Please read this instruction carefully to
ensure proper configuration before use. Failure to read and follow this instruction
and warnings herein may result in serious injury to you or bystanders, or damage to
your device or property. Guilin Zhishen Information Technology Co., Ltd (hereinafter
referred to as "ZHIYUN") reserves all rights for final explanation on this instruction
and other documents related to SMOOTH-Q3. The information is subject to update
without notice. Please visit www.zhiyun-tech.com to obtain the latest product
information.
By using this product, you hereby signify that you have read this document carefully
and that you understand and agree to abide by the terms and conditions herein. You
agree that you are solely responsible for your own conduct while using this product,
and for any consequences thereof. You agree to use this product only for purposes
that are proper and in accordance with all terms, precautions, practices, policies and
guidelines ZHIYUN has made and may make available.
ZHIYUN accepts no liability for damage, injury or any legal responsibility incurred
directly or indirectly from the use of this product. Users shall observe safe and lawful
practices including, but not limited to, those set forth herein.
ZHIYUN ™ is the trademark of Guilin Zhishen Information Technology Co., Ltd and
its affiliates. All product names or trademarks referred to herein are trademarks or
registered trademarks of their respective holders.
Reading Tips
Legends:
Hints and Tips Important
Warnings
Read the ENTIRE User Guide to become familiar with the features of this product
before operating. Failure to operate the product correctly can result in damage to the
product or personal property and cause serious injury.
This is a sophisticated product. It must be operated with caution and common
sense and requires some basic mechanical ability. Failure to operate this product
in a safe and responsible manner could result in injury or damage to the product or
other property. This product is not intended for use by children without direct adult
supervision.
DO NOT use with incompatible components or in any way otherwise as mentioned
or instructed in the product documents provided by ZHIYUN. The safety guidelines
herein contain instructions for safety, operation and maintenance. It is essential
to read and follow all of the instructions and warnings in the User Guide, prior to
assembly, setup or use, in order to operate the product correctly and avoid damage
or serious injury.
24
Disclaimer and Warnings
Safe Operation Guidelines
WARNING:
1. Never allow the product to come into contact with any liquid. Never immerse the
product in water or make it get wet. Never use the product in the rain or a humid
environment. Corrosion reaction may occur when the interior of the product is
exposed to water, which may cause the battery to ignite spontaneously and may
even cause an explosion.
2. If the product catches fire, please use water or water mist, sand, fire blanket, dry
powder, carbon dioxide fire extinguisher immediately to put out the fire. Please
choose the method according to the actual situation.
3. Please use the product in an environment with a temperature between -10° C and
45° C.
4. It is forbidden to disassemble the product in any way. If the battery is pierced
during disassembly, it will cause the electrolyte inside the battery to leak or even
cause fire or explosion.
5. Mechanical impact, rolling, or throwing of the product is prohibited. Do not place
heavy objects on the product.
6. Do not heat the product. Do not place the product in a microwave oven or
pressure cooker.
7. It is forbidden to place the product near a heat source (stove or heater, etc.) or
inside the car in hot weather. Do not store the product in an environment above
45° C. The ideal temperature of storage is 22℃ to 28° C.
8. Do not store the battery for a long time after it is completely discharged to avoid
the battery entering the over-discharged state and causing damage to the battery
cell, and it will not be able to resume use.
BE CAREFUL:
1. SMOOTH-Q3 is a high-precision control device. Damage may be caused to
SMOOTH-Q3 if dropped or subject to external force, and this may result in
malfunction.
2. Make sure the rotation of the stabilizer axes is not blocked by external force when
SMOOTH-Q3 is turned on.
3. SMOOTH-Q3 is not waterproof. Prevent contacts of any kind of liquid or cleaner
with the SMOOTH-Q3. It is recommended to use dry cloth for cleaning.
4. Protect SMOOTH-Q3 from dust and sand during use.
CAUTION:
1. After the charging is complete, disconnect the product from the charger.
2. If you do not use the product for more than 10 days, please charge/discharge the
battery to 40%-65% and store it to extend the battery life.
3. Recharge and discharge every 3 months to keep the battery active.
4. Keep the handle stable when powering on the SMOOTH-Q3. Shakiness during
power-on may fail to start.
25
Warranty Card
Warranty Period
1. Customers are entitled to replacement or free repair service in case of quality
deficits found in the product within 15 days upon receipt of the product.
2. Customers are entitled to free repair service from ZHIYUN for any product proven
defective in material or workmanship that results in product failure during normal
consumer usage and conditions within the valid warranty period, which is 12
months counting from the date of selling. However, warranty period varies by
product component and country of purchase. Please contact our after-sales
service team on ZHIYUN official website or your place of purchase for detailed
warranty information.
Warranty Exclusions
1. Products subjected to unauthorized repair, misuse, collision, neglect, mishandling,
soaking, accident, and unauthorized alteration.
2. Products subjected to improper use or whose labels or security tags have been
torn off or altered.
3. Products whose warranty has expired.
4. Products damaged due to force majeure, such as fire, flood, lightning, etc.
Warranty Claim Procedure
1. If failure or any problem occurs to your product after purchase, please contact a
local agent for assistance, or you can always contact ZHIYUN's customer service
through email at info@zhiyun-tech.com or website at www.zhiyun-tech.com.
2. Your local agent or ZHIYUN's customer service will guide you through the whole
service procedure regarding any product issue or problem you have encountered.
ZHIYUN reserves the right to reexamine damaged or returned products.
Customer Information
Customer Name: Phone Number:
Address:
Sales Information
Sales date: Product Serial Number:
Distributor Name:
Distributor’s Contact Number:
First Maintenance Record
Service Date: Repairman Signature:
Cause of Problem:
Service Result: □ Solved □ Unsolved □ Refunded/Replaced
26
Contact Card
Website Weibo
Google+
Youku
Facebook
(Zhiyun Support)
Youtube
Instagram
Vimeo
Facebook
(Zhiyun Tech)
Wechat
27
Contact Card
Tel: +86 400 900 6868
USA Hotline: +1 808-319-6137,9:00-18:00 GMT-7,Mon-Fri
Europe Hotline: +49（0）61018132180,10:00-17:00 GMT+1,Mon-Fri
Web: www.zhiyun-tech.com
info@zhiyun-tech.com
E-mail:
Address: 09 Huangtong Road, Tieshan Industrial Zone, Qixing District, Guilin, 541004,
Guangxi, China
Certificate of Quality
CertificateofQuality
This product is confirmed to meet quality standards and
permitted for sale after strict inspection.
QC Inspector:
For full product information, please visit ZHIYUN's official website: Content on
www.zhiyun-tech.com is subject to update without notice.
All product names or brands referred to hereunder may be trademarks or
ZHIYUN ™ is a trademark of ZHISHEN
registered trademarks of their respective holders.
Copyright © 2021 ZHISHEN. All rights reserved.
28
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