The following features are available in
this PDF document.
Quick Keyword Search
Enter the keyword in the search box
and hit the search button
Quick Jump between
Chapters
Click the title of a specic chapter on
the Contents to jump to it
*Reading software such as Adobe Reader is needed to support
the functions above.
CRANE - M2 S
User Guide
ZHIYUN-EN-v1.00
Contents
■
Product List
Product List ······················ 1
■
Get to Know CRANE-M2 S
Get to Know CRANE-M2 S ················ 3
■
Battery and Charging
Battery and Charging ·················· 4
■
Mounting and Balancing
Mounting the Tripod ·················· 5
Mounting the Camera ················· 5
Mounting the Phone ·················· 9
Mounting the Action Camera ·············· 10
Balancing ······················· 10
■
How to Use CR ANE-M2 S
Buttons Description ·················· 13
Display Screen Description ··············· 14
Icon Description ···················· 15
Menu Option Description ················ 16
Motor Torque Adjustment ··············· 17
Gimbal Modes Description ··············· 19
Manual Reposition ··················· 22
Changing Fill Light Filters ················ 23
■
How to Use the App
Download the App ··················· 24
How to Connect ···················· 24
ZY Play Feature Description ··············· 25
■
Firmware Upgrade and Calibration
Firmware Upgrade ··················· 26
Six-side Calibration ·················· 27
■
Product Specifications
■
Disclaimer and Warning
Reading Tips ····················· 31
Warnings ······················· 31
Safe Operation Guidelines ··············· 32
■
Warrant y Terms
Warranty Period ···················· 34
Warranty Exclusions ·················· 34
Warranty Claim Procedure ··············· 34
■
Contac t Card
Product List
Product List
Before using this product, please check carefully that all the following items are
included in the product package. In case that any item is found missing, please
contact ZHIYUN or your local selling agent.
Main Device x1 Quick Release Plate x1
Tripod x1 Fill Light Filters x4
USB Type-C Cable x1
Type-C to Type-C LN-UCMC-D06
Camera Control Cable x1
Type-C to Micro USB LN-UCMA-D02
Camera Control Cable x1
EPP Storage Box* x1
1
Product List
Phone Clamp** x1 TransMount EasyGo Backpack** x1
Quick Start Guide x1
Item marked “*” is included in CRANE-M2 S.
Items marked “**” are included in CRANE-M2 S COMBO.
2
Get to Know CRANE-M2 S
Get to Know CRANE-M2 S
1. Fill Light
2. Level Mount Lock Screw
3. Quick Release Plate
4. 1/4" Camera Lock Screw
5. Pan Axis Latch
6. Pan Axis Motor
7. Pan Axis Lock Switch
8. Trigger Button
9. Wrist Strap Hole
10. Roll Axis Latch
11. Roll Axis Motor
12. Roll Axis Lock Switch
13. 1/4 Expansion Port
14. Type-C Charging/Firmware
Upgrade Port
15. Fill Light Switch
16. Tripod
17. Camera Control Port
18. Quick Release Plate Release
Button
19. Quick Release Plate Safety Lock
20. Display Screen
21. Joystick
22. Video Filming Button
23. Handle
24. Tilt Axis Latch
25. Tilt Axis Motor
26. Tilt Axis Lock Switch
27. Power Button
28. Menu Button
29. M Button
3
Battery and Charging
Battery and Charging
CRANE-M2 S is equipped with built-in battery. When using CRANE-M2 S for the
first time, please fully charge the battery to activate and to ensure the proper
function of the gimbal.
Charging method: Use provided USB Type-C cable to connect the USB charger
(not provided, recommend chargers that meet the USB Power Delivery
Specication, supports 12W at most) to the charging port of CRANE-M2 S.
USB Charger
AC Power
（100-240V)
The gimbal is equipped with high-energy-density battery, which may cause
fire, economic loss, or personal injury when not properly used and stored.
Please read the disclaimer and warning herein as well as the description on
the battery label carefully before using the battery.
USB Type-C Cable
CRANE-M2 S
4
Mounting and Balancing
Mounting the Tripod
Mount the tripod to the
bottom of the CRANE-M2 S
handle, then unfold the tripod
and place the CRANE-M2 S on
a flat surface.
Mounting the Camera
1. Each axis of the gimbal is equipped with a lock switch. You can use these lock
switches to lock the axis for convenient installation and storage. The storage
state is the default state. Please toggle the lock switch to unlock the three
axes, expand the gimbal as shown in the image, and lock the axes again for
convenient camera installation.
Lock state for storage
5
Mounting and Balancing
Lock state for installation
2. Mount the camera on the quick release plate. Tighten the screw.
6
Mounting and Balancing
3. Toggle the quick release plate safety lock to unlock ① , install the whole quick
release plate on CRANE-M2 S ② and make sure a rm installation.
①
②
When detaching, toggle the quick release plate safety lock to unlock ① ,press
the quick release plate release button ② to push the whole quick release
plate out ③ .
①
③
②
7
Mounting and Balancing
4. Connect the camera control port of the gimbal to the USB port of the camera.
Please connect with the proper cable corresponding to the USB port type
of the camera. For details of the compatible camera models, please visit the
official website of ZHIYUN (www.zhiyun-tech.com) and check the “CRANE-M2
S Camera Compatibility List”
8
Mounting and Balancing
Mounting the Phone
Mount the phone to the phone clamp and mount the whole phone clamp to the
quick release plate. Make sure to tighten the screw.
9
Mounting and Balancing
Mounting the Action Camera
Mount the action camera to the camera base (not provided) and mount the
whole base to the quick release plate. Make sure to tighten the screw.
CRANE-M2 S only provides stabilization for mobile phones and action
cameras. Button controls are not supported.
Balancing
1. Horizontal Balance of the Tilt Axis
Unlock the tilt axis arm ① and loosen the tilt axis latch ② . Push the camera to
move forward or backward ③ until the camera is steady and is at almost level
with the ground ④ . Tighten the latch ⑤ .
②
⑤
③
④
①
10
Mounting and Balancing
2. Vertical Balance of the Tilt Axis
Unlock the tilt axis arm, make the lens face up, loosen the level mount lock screw
① . Push the whole level mount to move forward or backward ② . Push until the
camera can stay still with the lens facing up (i.e.the camera stays still and vertical
to the ground) ③ . Complete this step by tightening up the screw ④ .
①
②
3. Roll Axis Balance
Unlock the roll axis ① , loosen the roll axis latch ② , push the roll axis arm to
move left or right ③ until the camera can stay still and horizontal to the ground
(as shown below) ④ . Complete this step by tightening up the latch ⑤ .
④
③
③
②
④
⑤
①
11
Mounting and Balancing
4. Pan Axis Balance
Unlock the pan axis ① , loosen the pan axis latch ② , hold and slightly tilt the
handle, push the pan axis to move left or right ③ until the pan axis can stay still in
any position. Complete this step by tightening up the pan axis latch ④ .
②
③
④
①
After balancing CRANE-M2 S, the motor torque needs to be adjusted for
proper function. For the adjustment details, please see the methods
introduced in "Motor Torque Adjustment".
12
How to Use CRANE-M2 S
Trigger Button
Double press: Reposition
Triple press: 180° rotation for the pan axis motor
Press and hold: Enter Go Mode. Release to return to the previous
mode.
Type-C Charging/Firmware Upgrade Port
Charge the gimbal/connect to computer for firmware upgrade via
this port.
Buttons Description
Fill Light Switch
Toggle up/down and hold for 2 secs to turn on/off the fill light.
Toggle up once to increase the brightness. Toggle down once to
decrease the brightness.
Joystick
Control the gimbal to rotate.
In the menu interface, push the joystick up/down to scroll up/
down the menu, push left to return to the previous menu, push
right to the next menu.
13
How to Use CRANE-M2 S
Filming Button
Single press: Start/stop the filming.
Power Button
Toggle up and hold for 2s to power on/off the gimbal.
Menu Button
Single press: Enter/exit display screen main menu.
Double press: Enable/disable gimbal joystick lock.
M Button
Single press: Switch gimbal modes (PF-L-F).
Double press: Switch gimbal modes（POV-V-Portrait Mode）.
Single press to return to Pan Follow mode.
Press and hold: Gimbal enter/exit standby mode.
Display Screen Description
Main Page (set as default) Standby
axi s lock
Z
motor
advanced
joy stick
Z
Axis Locked Menu
Function Icon
14
How to Use CRANE-M2 S
Camera connected to gimbal
“ZY Play” app connected to gimbal
Joystick locked
Current battery level/charging status
This icon prompts when the axis is locked and the gimbal will
make a beep sound. (Please unlock the axis, press and hold the
M Button to resume operation)
Standby
Pan Follow Mode
Lock Mode
Point Of View Mode
Vortex Mode
Icon Description
Follow Mode
Go Mode
Portrait Mode
15
How to Use CRANE-M2 S
Menu Option Description
auto（Automatic motor torque adjustment）
motor
( Motor Torque
Settings )
advance
( Parameter
Settings )
joystick
（Joystick Settings）
about Gimbal model, firmware version, Bluetooth name
level
（motor torque level）
custom
(customization)
follow
（motor follow speed）
control
（joystick control
speed）
smooth
（smoothness）
default
（reset to default）
reverse
（control the joystick
in reverse direction）
Tilt（tilt axis）
Roll（roll axis）
Pan（pan axis）
yes（to confirm the reset）
no（to cancel the reset）
vertical
( vertical )
horizonta
( horizontal )
low
medium
high
low
medium
high
low
medium
high
low
medium
high
off
on
off
on
16
How to Use CRANE-M2 S
Motor Torque Adjustment
After balancing CRANE-M2 S, the motor torque needs to be adjusted for proper
function. You can adjust the motor torque according to the weight of your camera
and lens, so that the CRANE-M2 S can be used in its ideal state. Following are two
methods for adjustment. It is recommended to use auto-calibration.
1. auto: Auto calibration will adjust the motor torque according to the weight of
the carried camera and lens. Select “auto” under the “motor” menu using the
joystick to enter calibration. You can see the calibration progress on the screen.
When a “√ ” mark appear on the display screen, the auto torque adjustment is
completed.
*motor
advance
joystick
When performing auto-calibration, please make sure that the three axes are
unlocked and the gimbal is straightly put on a flat surface. Please don't touch
the gimbal when calibrating.
2. level: Three levels (Low/Medium/High) are provided. Select the appropriate
level according to the weight of the carried camera and lens.
auto
*level
custom
*auto
level
custom
low
*medium
high
17
How to Use CRANE-M2 S
3. custom: You can customize the motor torque for three axis motors. Push the
joystick up/down to select the axis motor you wish to customize and push to
the right to enter the customization. In the customization, push the joystick up/
down to customize the motor torque and push to the left to save the setting.
auto
level
*custom
① If the motor torque is too low/high for the payload, the camera will shake
and affect the gimbal performance. Please choose proper motor torque.
② It is recommended to use auto-calibration. If the gimbal is not yet in
the ideal state after the auto-calibration, you can use the customized
adjustment or choose the level of the motor torque to be high/medium/
low.
③ When the camera lens is changed, please balance the gimbal again and
adjust the motor torque with the methods above.
*Tilt 10
Roll 10
Pan 10
>Tilt -10+
Roll 10
Pan 10
18
How to Use CRANE-M2 S
Gimbal Modes Description
Motors circled in red are free to move in line with the movement of the gimbal
handle while motors circled in grey are locked.
Pan Follow mode (PF):
The tilt axis and roll axis motors are
locked, and the camera rotates with
the handle while panning horizontally.
Push the joystick up/down to control
the tilt axis angle, and push it left/right
to control the pan axis of the camera.
Tilt Axis
Lock mode (L):
All three motor angles are locked, and
the camera orientation will not move
with the rotation of the handle. Push
the joystick up/down to change the tilt
angle of the camera and left/right to
change the horizontal orientation of
the camera.
Roll Axis
Pan Axis
Tilt Axis
Roll Axis
Pan Axis
19
How to Use CRANE-M2 S
Follow mode (F):
The roll axis motor is locked, and the
tilt axis and pan axis motors follow the
rotation of the handle. Push the
joystick up/down to change the tilt
angle of the camera and left/right to
change the horizontal orientation of
the camera.
Point of View mode (POV):
All three motors move when the
handle is rotated.
Tilt Axis
Roll Axis
Pan Axis
Tilt Axis
Roll Axis
Pan Axis
20
How to Use CRANE-M2 S
Vortex mode (V):
The tilt axis motor rotates upward by
90° , and the tilt axis, roll axis, and pan
axis motors follow the rotation of the
handle. Push the joystick to the left/
right to control the rotation of the pan
axis.
Go mode (GO):
The roll axis motor is locked, and the
tilt axis and pan axis motors quickly
follow the rotation of the handle.
Tilt Axis
Roll Axis
Pan Axis
Tilt Axis
Roll Axis
Pan Axis
21
How to Use CRANE-M2 S
Portrait mode (P):
The tilt axis motor rotates upward by 90° and the pan axis rotates by 90° . You can
enter this mode for vertical shooting.
Manual Reposition
In Pan Follow mode (PF) and Lock mode (L), the camera can be rotated by a
certain angle by hand. Hold it for 2s and the camera angle will be fixed at that
angle after you release the camera.
22
How to Use CRANE-M2 S
Changing Fill Light Filters
The ll light lters for CRANE-M2 S are magnetic and easy to detach. There are
four colors for the lters: red, yellow, blue, and orange. You can change your ll
light lters according to your actual lming scenarios.
23
How to Use the App
Download the App
Scan the QR code on the left (Android 5.0 and
above, iOS 9.0 and above required) or search "ZY
Play" in App Store or Google Play to download.
① “ZY Play” is an app dedicated to CRANE-M2
S. When activated CRANE-M2 S via "ZY Play",
you can also use it for firmware upgrade,
virtual joystick control, six-side calibration,
etc.
② ZY Play is subject to updates without notice.
Please always refer to the latest version.
How to Connect
1. Power on CRANE-M2 S and turn on Bluetooth on the smartphone.
2. Launch the “ZY Play” app. Select the CRANE-M2 S page and tap to connect.
Select the Bluetooth name of your CRANE-M2 S to connect (the CRANE-M2 S
Bluetooth name can be found on the side of the tilt axis USER ID: XXXX).
3. If the CRANE-M2 S is being used for the first time, you need to activate
the gimbal via "ZY Play" to use the advanced features in the app. Internet
connection is required.
4. After the activation succeeds, you can enter the feature interface of ZY Play App
CRANE-M SE
1
2
24
How to Use the App
CRANE-M SE_XXXX
43
ZY Play Feature Description
Virtual Joystick
Control
Video Filming
Firmware Upgrade
For more details of the “ZY Play” app features, please visit the official website
of ZHIYUN (www.zhiyun-tech.com) and watch CRANE-M2 S video tutorials.
ZY Play
Six-side Calibration
Community
Editor
25
Firmware Upgrade and Calibration
Firmware Upgrade
You can use "Zhiyun Gimbal Tools" or "ZY Play" App to upgrade the firmware of
CRANE-M2 S.
Method 1:
1. Connect the Type-C charging/firmware upgrade port to the computer with the
USB Type-C cable, power on CRANE-M2 S, and enter standby mode.
2. Visit the official website of ZHIYUN (www.zhiyun-tech.com), go to the
CRANE-M2 S product page, click "Download", find the USB driver, the ZHIYUN
calibration upgrade tool and the firmware and download. (USB drivers are not
required for Mac OS systems)
3. Install the driver and the software, unzip the firmware for the files with the ".ptz"
file extension.
4. Open "Zhiyun Gimbal Tools", select the corresponding port , click "Open", click
"Firmware Upgrade". Click "Browse" under "Path" to select the latest firmware
downloaded (with the ".ptz" file extension), and click "Upgrade" at the bottom
to upgrade firmware. When the firmware upgrade finishes, CRANE-M2 S will be
automatically turned off.
Open
Path:
Firmw are Upg rade
Brows e
Upgra de
26
Firmware Upgrade and Calibration
Searchi ng File s
Firmw are Upg rade
Path:
Brows e
File Nam e:
Open
Cancel
Upgra de
Uploading, please wait
Cancel
Method 2 : Connect CRANE-M2 S to the “ZY Play” app. If “ZY Play” app prompts to
upgrade the firmware, follow the instructions to upgrade. Internet connection is
required.
Before upgrading the firmware, please ensure that the CRANE-M2 S has more
than 50% power remaining. Do not exit the app interface or access in the
background during the upgrading process. Pay attention to the prompts on
the app.
Six-side Calibration
Calibration Reason How to calibrate
1. Slight deviation is found in the level position after the
initialization of the gimbal.
2. The gimbal has not been used for a long time.
3. The gimbal undergoes significant temperature
differences in operation environments.
Six-side Calibration
27
Firmware Upgrade and Calibration
Method 1: Six-side calibration via APP：
According to the method introduced in "How to Use the App", please connect the
gimbal to the APP, and enter "Settings"- "Six-side Calibration", then conduct the
six-side calibration according to the prompt.
Method 2: Six-side calibration via "Zhiyun Gimbal Tools":
Power on the gimbal and enter standby mode. Connect the charging/firmware
upgrade port of the gimbal to the computer with the Type-C USB cable, Open
"Zhiyun Gimbal Tools", click "open" on the top and click "calibration" on the
bottom. Please conduct the process according to the following steps. A " √ " mark
will appear after the calibration is complete.
① Please refer to the six-side calibration steps below. After the calibration
completes, please restart the gimbal.
② In simple terms, six-side calibration is to place all six sides of the tilt axis in
vertical to a level surface respectively.
STEP 1 STEP 2
STEP 3 STEP 4
STEP 5 STEP 6
28
Product Specifications
Product Model： CR123
Min. Standard Max. Remark
Operation Voltage 9.6V 11.1V 12.6V
Operation Current 135mA - 4000mA
Output Voltage
(Camera Control
Port)
Output Current
(Camera Control
Port)
Tilt Mechanical
Range
Roll Mechanical
Range
Pan Mechanical
Range
Controllable Tilt
Angle
Controllable Roll
Angle
Controllable Pan
Angle
Operation
Temperature
Battery Capacity - 1150mAh -
Battery Runtime - 10H35min - Lab Data 1
Charging Time - 1H41min - Lab Data 2
Gimbal Net Weight - ≈ 548g -
Quick Release Plate
Weight
Tripod Weight - ≈ 53g -
Gimbal Size
(Folded)
Gimbal Size
(Expanded)
- 5V -
- 1A 1.2A
- 320° -
- 320° -
- 360° -
-60° - +160°
-30° - +30°
- 360° -
-10° 25° 50°
- ≈ 41g -
- ≈ 235*148*69mm -
-
≈
261.4*123.25*108mm
-
Unlimited
Rotation
Without tripod
(W*D*H)
Without tripod
(W*D*H)
29
Product Specifications
Min. Standard Max. Remark
Bluetooth - Bluetooth 5.0 -
EIRP - <10dBm -
Operation
Frequency
Camera Charging -
1/4" Rosette Mount
Screw Thread Carry
Weight
Display Screen Size - 0.66inch -
Lab Data 1: The above data is collected at a specified temperature of 25℃ .
The CRANE-M2 S is fully charged with 1150mAh battery and mounted with
SONY A7C+ SONY E F4 10-18mm oss and properly balanced. When the gimbal is
put on a flat surface and the screen is on, the maximum runtime is 10h 43min.
Lab Data 2: This test is conducted with a 9V-12W PD fast charge at a specified
temperature of 25℃ . The charging time is 1h41min. The actual charging time
varies with environmental factors. In addition, the lower the temperature, the
longer the charging time.
All the data in this guide is collected from internal experiments of ZHIYUN
laboratories. Under different scenarios, the above data is subject to a margin of
error. Please refer to the actual use of this product.
- 2.4GHz -
Able to charge for 5V
／ 1A cameras
Carry weight ≤
-
1000g，Arm ≤
100mm
-
-
30
Disclaimer and Warning
Thank you for purchasing CRANE-M2 S. The information contains herein affects
your safety, legitimate rights and obligation. Please read this instruction carefully
to ensure proper configuration before use. Failure to read and follow this
instruction and warnings herein may result in serious injury to you or bystanders,
or damage to your device or property. Guilin Zhishen Information Technology Co.,
Ltd (hereinafter referred to as "ZHIYUN") reserves all rights for final explanation
on this instruction and other documents related to CRANE-M2 S. The information
is subject to update without notice. Please visit
www.zhiyun-tech.com to obtain the latest product information.
By using this product, you hereby signify that you have read this document
carefully and that you understand and agree to abide by the terms and
conditions herein. You agree that you are solely responsible for your own conduct
while using this product, and for any consequences thereof. You agree to use
this product only for purposes that are proper and in accordance with all terms,
precautions, practices, policies and guidelines ZHIYUN has made and may make
available.
ZHIYUN accepts no liability for damage, injury or any legal responsibility incurred
directly or indirectly from the use of this product. Users shall observe safe and
lawful practices including, but not limited to, those set forth herein.
ZHIYUN ™，TransMount ™ are the trademark of Guilin Zhishen Information
Technology Co., Ltd and its affiliates. All product names or trademarks referred to
herein are trademarks or registered trademarks of their respective holders.
Reading Tips
Legends: Hints and Tips Important
Warnings
Read the ENTIRE User Guide to become familiar with the features of this product
before operating. Failure to operate the product correctly can result in damage to
the product or personal property and cause serious injury.This is a sophisticated
product. It must be operated with caution and common sense and requires some
basic mechanical ability. Failure to operate this product in a safe and responsible
manner could result in injury or damage to the product or other property. This
product is not intended for use by children without direct adult supervision. DO
NOT use with incompatible components or in any way otherwise as mentioned
or instructed in the product documents provided by ZHIYUN. The safety
guidelines herein contain instructions for safety, operation and maintenance. It is
essential to read and follow all of the instructions and warnings in the User Guide,
prior to assembly, setup or use, in order to operate the product correctly and
avoid damage or serious injury.
31
Disclaimer and Warning
Safe Operation Guidelines
CAUTION:
1. CRANE-M2 S is a high-precision control device. Damage may be caused to
CRANE-M2 S if dropped or subject to external force, and this may result in
malfunction.
2. Make sure the rotation of the gimbal axes is not blocked by external force
when CRANE-M2 S is turned on.
3. CRANE-M2 S is not waterproof. Prevent contacts of any kind of liquid or cleaner
with the CRANE-M2 S. It is recommended to use dry cloth for cleaning.
4. Protect CRANE-M2 S from dust and sand during use.
WARNING：To avoid fire, serious injury, and property damage, observe the
following safety guidelines when using, charging, or storing your batteries.
1. Prevent the batteries from coming into contact with any kind of liquid. Do
not leave batteries out in the rain or near a source of moisture. Do not drop
the battery into water. If the inside of the battery comes into contact with
water, chemical decomposition may occur, potentially resulting in the battery
catching on re, and may even lead to an explosion.
2. If the battery catches re, use sand or dry powder re extinguisher immediately
to put out the re.
3. Never use non-ZHIYUN batteries. If replacement or backup is needed, please
purchase new batteries from ZHIYUN's ocial website or authorized channels.
ZHIYUN takes no responsibility for any damage caused by non-ZHIYUN
batteries.
4. Never use or charge swollen, leaky, or damaged batteries. Never use or charge
if the battery smells, or overheats (exceeding the maximum temperature of
160 ° F/71 ° C). If your batteries are abnormal, contact ZHIYUN or a ZHIYUN
authorized dealer for further assistance.
5. The battery should be used within the temperature range from -10° C to 60° C.
Use of battery in environments above 60° C may lead to a re or explosion. Use
of battery below -10° C may lead to serious battery damage.
6. Do not use the battery in strong electrostatic or electromagnetic environments.
Otherwise, the battery protection board may malfunction.
7. Do not disassemble or use any sharp object to puncture the battery in any way.
Otherwise, the battery may leak, catch re or explode.
8. Do not mechanically strike, crush, or throw the battery. Do not place heavy
objects on the battery or charger.
9. Electrolytes inside the battery are highly corrosive. In case of accidental contact
32
Disclaimer and Warning
of any electrolytes with your skin or eyes, rinse immediately with water for at
least 15 minutes and seek medical advice as soon as possible.
10. Do not use the battery if it has been involved in a crash or heavy impact.
11. Do not heat the battery and never put the battery in a microwave oven or in a
pressurized container.
12. Do not place the battery on a conductive surface (such as a metal desk
surface, eyeglasses, watch, jewelry, etc.)
13. Prevent use of wires or other metal objects that could cause positive and
negative short-circuit to the battery.
Battery Charging
1. Do not put the battery and charger near ammable materials or on ammable
surfaces (such as carpet or wood). Never leave the battery unattended during
charging to prevent any accident.
2. Please disconnect the battery and the charger when fully charged.
3. Do not charge the battery immediately after use, because the battery
temperature may be too high. Do not charge the battery until it cools down to
normal room temperature. Charging the battery with its temperature over 45° C
or lower than 0° C may lead to leakage, overheating, or damage.
Battery Storage
1. Keep batteries out of the reach of children and pets.
2. Do not leave the battery near heat sources such as a furnace or heater, or inside
of a vehicle on hot days. Never expose the battery in any environment with
temperature of over 60° C. The ideal storage temperature is 22° C-28° C.
3. Store batteries in a dry environment.
4. Do not leave the battery unused for too long after it has been completely
discharged to prevent over-discharge of battery which may result in battery
damage and permanent failure.
Battery Maintenance
1. Do not over-charge or over-discharge the battery, which will damage the
battery;
2. The battery performance will be aected for not being used for a long time;
3. Never use the battery when the temperature is too high or too low;
4. Do not store the battery in any environment with a temperature of over 60℃ .
5. Recharge and discharge every 3 months to keep the battery active.
Battery Disposal
Please fully discharge the battery before putting it in the designated recycling
bin. Batteries contain hazardous constituents and it is forbidden to put the
battery in general waste bin. For related details please abide by the local laws and
regulations on battery recycling and disposal.
33
Warranty Terms
Warranty Period
1. Customers are entitled to replacement or free repair service in case of quality
deficits found in the product within 15 days upon receipt of the product.
2. Customers are entitled to free repair service from ZHIYUN for any product
proven defective in material or workmanship that results in product failure
during normal consumer usage and conditions within the valid warranty
period, which is 12 months counting from the date of selling. However,
warranty period varies by product component and country of purchase.
Please contact our after-sales service team on the ZHIYUN official website or
your place of purchase for detailed warranty information.
Warranty Exclusions
1. Products subjected to unauthorized repair, misuse, collision, neglect,
mishandling, soaking, accident, and unauthorized alteration.
2. Products subjected to improper use or whose labels or security tags have
been torn off or altered.
3. Products whose warranty has expired.
4. Products damaged due to force majeure, such as fire, flood, lightning, etc.
Warranty Claim Procedure
1. If failure or any problem occurs to your product after purchase, please contact
a local agent for assistance, or you can always contact ZHIYUN's customer
service through email at info@zhiyun-tech.com or website at www.zhiyuntech.com.
2. Your local agent or ZHIYUN's customer service will guide you through the
whole ser vice procedure regarding any product issue or problem you have
encountered. ZHIYUN reserves the right to reexamine damaged or returned
products.
34
Warranty Terms
Customer information
Customer Name : Contact No :
Address :
Sales Information
Sales Date : Prod. Serial No :
Dealer :
Contact No :：
#1 Maintenance Record
Service Date : Signature of Repairman :
Cause of Problem :
Service Result : □ Solved □ Unsolved
□ Refunded
(Replaced)
35
Contact Card
Website Weibo
Google+
Facebook
(Zhiyun Support)
Youku
Youtube
Instagram
Vimeo
Facebook
(Zhiyun Tech)
Wechat
36
Contact Card
Tel: +86 400 900 6868
USA Hotline: +1 808-319-6137,9:00-18:00 GMT-7,Mon-Fri
Europe Hotline: +49（0）61018132180,10:00-17:00 GMT+1,Mon-Fri
Web: www.zhiyun-tech.com
E-mail: info@zhiyun-tech.com
Address: 09 Huangtong Road, Tieshan Industrial Zone, Qixing District, Guilin,
541004, Guangxi, China.
Certificate of Quality
CertificateofQuality
This product is confirmed to meet quality standards and
permitted for sale after strict inspection.
QC Inspector:
Please download the latest version from www.zhiyun-tech.com
This document is subject to change without notice.
All other trademarks cited herein are the property of their respective owners.
ZHIYUNTM is a trademark of ZHISHEN.
Copyright © 2021 ZHISHEN. All rights reserved.
37
Loading...