Zhejiang Dahua Vision Technology DHNVR21W User Manual

4.10.1.3 Security Question

Note

This function is for admin user only.
Here you can change security questions. After you successfully answered security questions, you can
reset admin account password.
From main menu->Setting->System->Account->Security question, the interface is shown as below. See
Figure 4-212. Input correct security answers and then click Delete button at the bottom of the interface,
you can reset security questions and answers.

Figure 4-212

4.10.1.4 ONVIF User

When the camera from the third party is connected with the NVR via the ONVIF user, please use the
verified ONVIF account to connect to the NVR. Here you can add/delete/modify user

Note

The default ONVIF user is admin. It is created after you initialize the NVR.
Step 1 From main menu->Setting->System->Account->ONVIF User.

Enter ONVIF interface. See Figure 4-213.

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Step 2 Click Add User button.

Enter Add User interface. See the following figure.

Figure 4-213

Figure 4-214

Step 3 Set user name, password and then select group from the dropdown list.
Step 4 Click Save to complete setup.

Note

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Click to change user information, click to delete current user.

4.10.1.5 Online User

Here is for you manage online users connected to your NVR. See Figure 4-215.

You can click button to disconnect or block one user if you have proper system right.

System detects there is any newly added or deleted user in each five seconds and refresh the list
automatically.

Figure 4-215

4.10.2 System Info

4.10.2.1 Version

From main menu->Info->System->version, you can go to version interface.
It is to view NVR version information. Slight different may be found on the user interface.

4.10.2.2 BPS

Here is for you to view current video bit rate (kb/s) and resolution. See Figure 4-216.

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Figure 4-216

4.10.2.3 Event Information

4.10.2.3.1 Alarm Status
From main menu->info-Event, here you can view the channel status of the remote device, connection log
and etc. See Figure 4-217.

Figure 4-217

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4.10.2.3.2 People Counting
This function allows system to detect the people flow amount in the specified zone and display the people
amount statistics image.
From main menu->Info->Event->People Counting, you can go to the following interface. See
Figure 4-218.
Channel: Please select a channel from the dropdown list.
 Type: Please select report type from the dropdown list. It includes daily report/monthly report/annual

report. You can click to select histogram or polygon chart.

 Start time/end time: Input start time and end time of the people counting.
 Enter: Check to search enter amount.
 Exit: Check the box to search exit amount.
 Display No.: Check the box, system can display enter and exit people amount in the report.

Figure 4-218

4.10.2.3.3 Heat Map
It is to search and view the heat map of each channel.
From main menu->Info->Event->Heat Map, you can go to the following interface. See Figure 4-219.
Select a channel, input start time and end time. Please note the report search period shall be within one
month.
Click Search button, you can view the heat map report.

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Figure 4-219

4.10.3 Voice

The audio function is to manage audio files and set schedule play function. It is to realize audio broadcast
activation function.

Note

This function is for some series product only.

4.10.3.1 File Manage
Here you can add audio file, listen to the audio file, or rename/delete audio file. Here you can also set
audio volume. See Figure 4-220.

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Figure 4-220

Click Add button, you can add audio file and import the audio file via the USB device. The audio file
format shall be MP3 or PCM. See Figure 4-221.

Note

The file size shall be

2K-10MB.

Figure 4-221

4.10.3.2 Schedule

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It is to set schedule broadcast function. You can play the different audio files in the specified periods. See
Figure 4-222.

Figure 4-222

4.10.4 RS232

After setting RS232 parameters, the NVR can use the COM port to connect to other device to debug and
operate.
From Main menu->Setting->System->RS232, RS232 interface is shown as below. There are five items.
See Figure 4-223.

 Function: There are various devices for you to select.

 Console is for you to use the COM or mini-end software to upgrade or debug the program.
 Control keyboard is for you to control the device via the special keyboard.
 Transparent COM (adapter) is to connect to the PC to transfer data directly.
 Protocol COM is for card overlay function.
 Network keyboard is for you to use the special keyboard to control the device.
 PTZ matrix is to connect to the peripheral matrix control.

Note

Different series products support different RS232 functions. Please refer to the actual product for
detailed information.

 Baud rate: You can select proper baud rate.
 Data bit: You can select proper data bit. The value ranges from 5 to 8.
 Stop bit: There are three values: 1/1.5/2.
 Parity: there are five choices: none/odd/even/space mark.

System default setup is:
 Function: Console

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 Baud rate:115200
 Data bit:8
 Stop bit:1
 Parity: None

After completing all the setups please click save button, system goes back to the previous menu.

Figure 4-223

4.10.5 Broadcast

It is to broadcast to the camera, or broadcast to a channel group.
Step 1 From Mani menu->Setting->System->Broadcast.

Enter the following interface. See Figure 4-224.

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Step 2 Click Add group.

Enter add group interface. See Figure 4-225.

Figure 4-224

Figure 4-225

Step 3 Input group name and select one or more channels.

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Step 4 Click Save button to complete broadcast group setup.

Note

On the broadcast interface, click to change group setup, click to delete group.

After complete broadcast setup, on the preview interface and then click on the navigation

bar, device pops up broadcast diaologue box. Select a group name and then click to
begin broadcast. See Figure 4-226.

Figure 4-226

4.10.6 Security

4.10.6.1 IP Filter
IP filter interface is shown as in Figure 4-227. You can add IP in the following list. The list supports max 64
IP addresses. System supports valid address of IPv4 and IPv6. Please note system needs to check the
validity of all IPv6 addresses and implement optimization.
After you enabled trusted sites function, only the IP listed below can access current NVR.
If you enable blocked sites function, the following listed IP addresses cannot access current NVR.
 Enable: Highlight the box here, you can check the trusted site function and blocked sites function.

You cannot see these two modes if the Enable button is grey.

 Type: You can select trusted site and blacklist from the dropdown list. You can view the IP address

on the following column.

 Start address/end address: Select one type from the dropdown list, you can input IP address in the

start address and end address. Now you can click Add IP address or Add IP section to add.
a) For the newly added IP address, it is in enable status by default. Remove the √ before the item,

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and then current item is not in the list.
b) System max supports 64 items.
c) Address column supports IPv4 or IPv6 format. If it is IPv6 address, system can optimize it. For

example, system can optimize aa:0000: 00: 00aa: 00aa: 00aa: 00aa: 00aa as aa:: aa: aa: aa: aa:

aa: aa.
d) System automatically removes space if there is any space before or after the newly added IP

address.
e) System only checks start address if you add IP address. System check start address and end

address if you add IP section and the end address shall be larger than the start address.
f) System may check newly added IP address exists or not. System does not add if input IP

address does not exist.

 Delete: Click it to remove specified item.
 Edit: Click it to edit start address and end address. See Figure 4-228. System can check the IP

address validity after the edit operation and implement IPv6 optimization.

 Default: Click it to restore default setup. In this case, the trusted sites and blocked sites are both null.

Note

 If you enabled trusted sites, only the IP in the trusted sites list can access the device.
 If you enabled blocked sites, the IP in the blocked sites cannot access the device.
 System supports add MAC address.

Figure 4-227

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Figure 4-228

4.10.6.2 System Service
The device supports to enable and disable various system internal services.
Step 1 From main menu->System->Security ->System Service.

The System Service interface is displayed. See Figure 4-229.

Figure 4-229

Step 2 Configure the parameters. For details, see the below table.

Parameter Description

Password Reset Enabled by default.

If it is disabled, the user can only use the security questions to reset
the password.

Mobile Phone Push Enabled by default.

The snapped pictures triggered at the device can be push to the
mobile app.

CGI Enabled by default.

The device can be connected via this protocol when enabled.

ONVIF Enabled by default.

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Parameter Description

The device can be connected via this protocol when enabled.

Audio/VideoEncryption The stream transmission is encrypted when this function is

enabled.The associated device or software shall support decryption.

Step 3 Click OK to complete the configuration.

4.10.7 Auto Maintain

Here you can set auto-reboot time and auto-delete old files setup. You can set to delete the files for the
specified days. See Figure 4-230.
You can select proper setup from dropdown list.
After all the setups please click save button, system goes back to the previous menu.

Figure 4-230

4.10.8 Backup

4.10.8.1 File Backup
In this interface, you can backup record file to the USB device.

a) Connect USB burner, USB device or portable HDD and etc to the device.
b) From Main menu->Backup, you can go to the Backup interface. See Figure 4-231

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Figure 4-231

c) Select backup device and then set channel, file start time and end time.
d) Click add button, system begins search. All matched files are listed below. System automatically

calculates the capacity needed and remained. See Figure 4-232.

e) System only backup files with a √ before channel name. You can use Fn or cancel button to

delete √ after file serial number.
f) Click backup button, you can backup selected files. There is a process bar for you reference.
g) When the system completes backup, you can see a dialogue box prompting successful backup.

Figure 4-232

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h) Click backup button, system begins burning. At the same time, the backup button becomes stop

button. You can view the remaining time and process bar at the left bottom.

Note

 During backup process, you can click ESC to exit current interface for other operation (For

some series product only). The system will not terminate backup process.

 The file name format usually is: Channel number+Record type+Time. In the file name, the

YDM format is Y+M+D+H+M+S. File extension name is .dav.

4.10.8.2 Import/Export
This function allows you to copy current system configuration to other devices. It also supports import,
create new folder, and delete folder and etc function.
From Main menu->Setting->System->Import/Export, you can see the configuration file backup interface is
shown as below. See Figure 4-233.

Figure 4-233

 Export: Please connect the peripheral device first and then go to the following interface. Click

Export button, you can see there is a corresponding “Config_Time” folder. Double click the folder,
you can view some backup files.

 Import: Here you can import the configuration files from the peripheral device to current device. You

need to select a folder first. You can see a dialogue box asking you to select a folder if you are
selecting a file. System pops up a dialogue box if there is no configuration file under current folder.
After successfully import, system needs to reboot to activate new setup.

 Format: Click Format button, system pops up a dialogue box for you to confirm current operation.

System begins format process after you click the OK button.

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Note

 System cannot open config backup interface again if there is backup operation in the process.
 System refreshes device when you go to the config backup every time and set current directory as

the root directory of the peripheral device.

 If you go to the configuration backup interface first and then insert the peripheral device, please click

Refresh button to see the newly added device.

4.10.8.3 Backup Log
a) From Main menu->Info->Log, the interface is shown as below. See Figure 4-234.

Figure 4-234

b) Select log type and then set start time/end time, click Search button, you can see log time and

event information. Click to view detailed log information.

c) Select log items you want to save and then click backup button, you can select a folder to save

them. Click Start to backup and you can see the corresponding dialogue box after the process is
finish.

4.10.8.4 USB Device Auto Pop-up

After you inserted the USB device, system can auto detect it and pop up the following dialogue box. It
allows you to conveniently backup file, log, configuration or update system. See Figure 4-235. Please
refer to chapter 4.10.8.1 file backup, chapter 4.10.8.3 backup log, chapter 4.10.8.2 import/export, and
chapter 4.6.2 search for detailed information.

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Figure 4-235

4.10.9 Default

Warning!

After you use default function, some your customized setup may lose forever! Please think twice before
you begin the operation!
You can restore factory default setup to fix some problems when the device is running slowly.
Configuration error occurred.
From Main menu->Setting->System->Default, you can go to the default interface. See Figure 4-236.
Check an item you want to restore default setup, or check the All to select all items.
Click OK or apply button, system pops up a dialogue box. Click OK to restore.

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Figure 4-236

4.10.10 Upgrade

4.10.10.1 File Update

From Mani menu->Setting->Info->Update, you can go to the following interface. See Figure 4-237.
Step 1 Insert USB device that contain the upgrade file.
Step 2 Click Start button and then select the .bin file.
Step 3 You can see the corresponding dialogue box after the update process is complete.

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Figure 4-237

4.10.10.2 Online Upgrade

When the NVR is online, you can use the online upgrade to update the firmware.
Before the online upgrade, system needs to detect if any new version is available. It includes auto check
and manual check.

 Auto check: System automatically detects if any new version is available once in a while.
 Manual check: Detect new version at real time.

During the upgrade process, make sure that the network connection and power supply are normal.
Step 1 Enter from main menu > Setup > System > Upgrade.

The Upgrade interface is displayed. See Figure 4-238.

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Figure 4-238

Step 2 Version check.

 Auto check: Select the Auto check for updates check box and click Save.

Note

System enables this function by default.
 Manual check: Click Manual Check.

System starts to search new version and displays the result after the check is completed.

 When system displays that it is the latest version, the current version is the latest one and

you do not need to upgrade it.

 When system displays the new version information ( including release date and upgrade

notes), new version is available and go to Step 3.

Step 3 Click Upgrade to upgrade the system.

4.10.10.3 Uboot

When NVR boots up, during the uboot process, NVR automatically detects there is USB device and there
is upgrade file on the USB device or not. If the detection result is OK, NVR automatically begins upgrade.

CAUTION

 The USB device shall contain two files: u-boot.bin.img and update.img.
 The USB device shall connected to the USB port at the front panel. Otherwise, NVR cannot properly

detect the file or upgrade.

4.11 Logout /Shutdown/Restart

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From Mani menu->Operation->Shutdown, you can see an interface shown as in Figure 4-239.

 Shutdown: System shuts down and turns off power.
 Logout: Log out menu. You need to input password when you login the next time.
 Restart: reboot device.

If you shut down the device, there is a process bar for your reference, system waits for 3 seconds and
then shut down (You cannot cancel).
Please note, sometimes you need to input the proper password to shut down the device.

Figure 4-239

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5 Web Operation

5.1 General Introduction

If it is your first time to login the device, please initialize your device first. Refer to chapter 5.2 Device
Initialization for detailed information.

The device web provides channel monitor menu tree, search, alarm setup, system setup, PTZ control and
monitor window and etc.

Note

 Slight difference may be found on user interface. Please refer to the actual product for detailed

information.

 Device supports various browsers such as Safari, Chrome and etc.
 Use ChromeApp to login the WEB if the Chrome version is 45 or higher. Go to the Chrome online

store to download the ChromeApp installation package.

5.1.1 Preparation

Step 1 PC and NVR connection is OK.
Step 2 Set PC IP address, NVR IP address, subnet mask and gateway.

 Set the IP address of the same section for the PC and NVR. Input corresponding gateway
and subnet mask if there are routers.)
 The device default IP address is 192.168.1.108.

Step 3 Check the PC and device connection is OK or not. Refer to the following two ways to check the

network connection is OK or not. When the PC and device network connection is OK, login the
WEB via the PC.

 On PC, use order ping ***.***.***.***(NVR IP address) to check connection is OK or not.
Login Usually the TTL value is 255.
 Login the device local menu, from setting->Network->Network test and then input PC IP
address. Check the connection is OK or not.

Step 4 Login the WEB. Refer to chapter 5.10 Login for detailed information.

5.2 Device Initialization

If it is your first time to use the device, please set a login password of admin (system default user).

Note

For your device safety, please keep your login password of admin well after the initialization steps, and
change the password regularly.

Please follow the steps listed below.
Step 1 Open the IE and then input the NVR IP address in the address column.
Step 2 Click Enter button.

Device displays device initialization interface. See Figure 5-1.

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Figure 5-1

Step 3 Set login password of admin.

 User name: The default user name is admin.
 Password/confirm password: The password ranges from 8 to 32 digitals. It can contain letters,

numbers and special characters (excluding “'”,“"”,“;”,“:”,“&”) . The password shall contain at least
two categories. Usually we recommend the strong password.

WARNING

STRONG PASSWORD RECOMMENDED-For your device own safety, please create a
strong password of your own choosing. We also recommend you change your password
periodically especially in the high security system.

Step 4 Click Next, device goes to the following interface. See Figure 5-2.

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Figure 5-2

Step 5 Set security questions.

Note

 After setting the security questions here, you can use the email you input here or answer the

security questions to reset admin password Refer to chapter 5.4 Reset password for detailed
information.

 Cancel the email or security questions box and then click Next button to skip this step.

 Email: Input an email address for reset password purpose. Scan the QR code to reset the

password, you need to receive the security code by the email. Input the security code to reset
the password of admin. In case you have not input email address here or you need to update
the email information, please go to the main Setup->System->Account to set. Refer to chapter

5.11.5.7 for detailed information.

 Security question: Set security questions and corresponding answers. Properly answer the

questions to reset admin password. In case you have not input security question here or you
need to update the security question information, please go to the main
menu->Setting->System->Account->Security question to set. Refer to chapter 4.10.1.3 Security
question for detailed information.

Note

If you want to reset password by answering security questions, please go to the local menu
interface.

Step 6 Click OK to complete the device initialization setup. See Figure 5-3.

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Figure 5-3

5.3 Log in

Open the IE and then input the NVR IP address in the address column.
For example, if your NVR IP address is 192.168.1.108, then please input http:// 192.168.1.108 in IE
address column. See Figure 5-4.

Input IP
address here.

Figure 5-4

System pops up warning information to ask you whether install Web plug-in or not. Please click yes
button.
After installation, the interface is shown as below. See Figure 5-5.

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