Zero B eco smart User Manual

USER MANUAL

50 / 100 / 150 LPH

RO WATER PURIFIER

CONTENTS

 Congratulations

 Introduction

 How is Zero B eco SMART is unique ?

 Special Features & Other Features

 What impurities does it remove ?

 The purification process

 Technical Specifications

 Applications

 Congratulations

 Introduction

 How is Zero B eco SMART is unique ?

 Special Features & Other Features

 What impurities does it remove ?

 The purification process

 Technical Specifications

 Applications

 Installation & Maintenance

 How to check the functions ?

 Inlet water conditions

 Do’s and Don’t

 Trouble Shooting

 Service at your doorstep

 Service Coupon

 Warranty Card

congratulations

Dear Customer,

You are now a proud owner of “Zero B eco SMART”

World’s only eco-friendly RO water purifier that gives 60% pure water recovery.

We thank you for giving us the opportunity to serve you. We are committed to provide
you that same level of satisfaction which thousands of our valued customers have
enjoyed in past.

We are the pioneers of water treatment technology in India. For almost five decades,
our technological innovations have combated different types of contaminants present in
water, to make it pure and healthy for you.

In our endeavor to further establish a closer relationship with you, we have created a 24
hours Help Desk No.: 022 6618 1234 for all your queries. The Water Care Personnel,
who is a specialist in water treatment, shall visit you to attend your requirements.

Thank you once again for giving us this opportunity to serve you.

Dear Customer,

You are now a proud owner of “Zero B eco SMART”

World’s only eco-friendly RO water purifier that gives 60% pure water recovery.

We thank you for giving us the opportunity to serve you. We are committed to provide
you that same level of satisfaction which thousands of our valued customers have
enjoyed in past.

We are the pioneers of water treatment technology in India. For almost five decades,
our technological innovations have combated different types of contaminants present in
water, to make it pure and healthy for you.

In our endeavor to further establish a closer relationship with you, we have created a 24
hours Help Desk No.: 022 6618 1234 for all your queries. The Water Care Personnel,
who is a specialist in water treatment, shall visit you to attend your requirements.

Thank you once again for giving us this opportunity to serve you.

Save Water, Save Earth”

Home Water Solutions,
Ion Exchange (India) Ltd.,
Ion House, Dr. E. Moses Road, Mahalaxmi, Mumbai – 400 011
Tel : [phone] / 2207. Fax: [phone]. SMS eco to 53536
Email: [e-mail] website : www.zerobonline.com

introduction

Zero B eco SMART is a phenomenal breakthrough the world over in reverse osmosis based
water purification technologies for institutional application.
A product that delivers customer expectations on water wastage and RO membrane life and
confidence on the sustained purity.

RO based purification technology today is the most popular, trusted and reliable technology
that delivers pure, safe and palatable drinking water, free from microbial contamination,
chemical contamination and excessive salts in water.
A very serious drawback of this technology is the large percentage of water wastage for
purifying water as it flushes large percentage of water during the process.
This is of colossal environmental concern.

How is zero b eco smart unique ?

Zero B eco SMART is a phenomenal breakthrough the world over in reverse osmosis based
water purification technologies for institutional application.
A product that delivers customer expectations on water wastage and RO membrane life and
confidence on the sustained purity.

RO based purification technology today is the most popular, trusted and reliable technology
that delivers pure, safe and palatable drinking water, free from microbial contamination,
chemical contamination and excessive salts in water.
A very serious drawback of this technology is the large percentage of water wastage for
purifying water as it flushes large percentage of water during the process.
This is of colossal environmental concern.

The Zero B eco SMART comes with the revolutionary, HRR technology that saves substantial
amount of water as compared to other commercial RO products.

The unique “Water Saver Cartridge” and the complimenting processes promote extreme high

recovery by preventing the foul factors formed during the RO process.

Zero B eco SMART is a robust Reverse osmosis unit for commercial establishments like malls,

restaurants, offices, institutions where consumption of water is quite high.

RO’s of higher capacities are always supported with pre-treatment like softener to get better
performance. The Zero B eco SMART 50 / 100 /150 LPH does not need softener in the pre­treatment, therefore saves the customer of performing softener recharging and arrangements
of salt.

Zero B eco SMART comes with unique digital DYNAMIC MONITOR AND CONTROLLER (DMC)

Patent rights enforced

How is zero b eco smart unique ?

Special features

Upto 60% Pure water recovery

3X higher pure water recovery than any other
conventional RO purifiers

Reduces water wastage substantially

Sanitizes this water storage tank 24 x 7 to prevent
germ build-up

Prevent germ build up by automatically cleaning
the purifier

Automatic power flush enhances membrane life

Awarded Best Water R&D and Technological
Breakthrough eco RO 2012 – 13 by UNESCO and WQA

SMPS : Switched mode power supply ensures consistent performance of the purifier at

unstable voltages * only for 50 LPH models.

SS SANITORY FINISH ENCLOSURE

The cabinet comes with a superior matt finish SS frontal with base wheels for mobility
of RO system

other features

MEMBRANE LIFE ENHANCER

SPLASH PROOF MAINS CIRCUIT BREAKER

AUTOMATIC TANK LEVEL CONTROL

SMART VISUAL ALERTS
DMC – A unique Dynamic Monitor and Controller gives beep for cartridge replacement

and indicates quality of water

DYNAMIC MONITOR AND CONTROLLER (DMC)

The Digital Monitor indicates the following

 Total Dissolved Salts (TDS ) in terms of ppm
 Balance capacity of each filter and a bar graph
 Audio beep for No water condition
 Tank full condition

Service alert for cartridge replacement : 50 LPH

Service alert for cartridge replacement : 100 LPH

Service alert for cartridge replacement : 150 LPH

What impurities does it removes?

Zero B eco SMART vs Conventional Treatments

Zero B eco SMART vs Conventional Treatments

The Purification stages

How Do 50 /100 /150 LPH RO Systems Work ?

Water in Zero B eco SMART passes through following purification process :-

Stage 1 Filtration : Imparts high clarity to water

A robust (20 inch) 10 micron sediment filter is the first stage of purification process. This
filter removes suspended particles from the water.

Stage 2 Activated carbon block filter : Makes the water crisp to taste

The activated carbon filter removes most of the organic impurities, color odour from the
incoming water.

Stage 3 Reverse Osmosis membrane RO : Makes water pure, safe and crystal clear Reverse

Osmosis membrane having pore size of 0.0001 micron rejects all kinds of contaminations like
bacteria, viruses, pyrogen and toxic cancer causing chemicals like pesticides, insecticides,

How Do 50 /100 /150 LPH RO Systems Work ?

Water in Zero B eco SMART passes through following purification process :-

Stage 1 Filtration : Imparts high clarity to water

A robust (20 inch) 10 micron sediment filter is the first stage of purification process. This
filter removes suspended particles from the water.

Stage 2 Activated carbon block filter : Makes the water crisp to taste

The activated carbon filter removes most of the organic impurities, color odour from the
incoming water.

Stage 3 Reverse Osmosis membrane RO : Makes water pure, safe and crystal clear Reverse

Osmosis membrane having pore size of 0.0001 micron rejects all kinds of contaminations like
bacteria, viruses, pyrogen and toxic cancer causing chemicals like pesticides, insecticides,
VOCs, Trihalomethanes, Fluoride, Arsenic, Lead and Heavy Metals. The RO membrane
reduces 90-95% of total dissolved salts, thereby imparting good taste to the water.

Stage 4 Water saver cartridge: Saves precious water

This unique WSC promotes extra high water recovery by generating active ingredients that
keep the surface of the membrane clean. The dual processes of Membrane Sanitizing (ESS)
and E-CLEAN membrane cleansing system enables high performance.
This results in more purified water and 80% less water wastage as compared to other
conventional RO water purifiers.

Stage 5 ESS : Protects water round the clock

An amazing, patented Electronic Sanitizing System is an electrolytic process which not only
gives double protection to the RO purified water from accidental contamination but also
prevents re-contamination of the stored water due to external conditions for almost a week

Technical specification

eco SMART 50 / 100 / 150 LPH

APPLICATION :

1. Drinking purposes

2. Process water for confectionaries

3. For preparing beverages like tea and coffee/Tea vending machines

4. For preparation of crystal clear ice

5. Commercial establishment - Malls, multiplexes, Restaurants

Note: Not intended for medical use

Installation & Maintenance

INSTALLATION OF eco SMART

Location Of The Unit:

 Install the unit in dry place, do not install the unit in hot area. Ensure a drainage

point for reject water.

 Install it atleast one foot away from the wall to access enough working space
 All units are provided with extra length of tubing. Please do not cut the extra

tubing.

 Please do not terminate the reject line directly in to the drainage , fasten it well

above the drainage

 Provide shade in case of outdoor installations.
 Sufficient ventilation is required.

Installation Requirements:

 Electrical requirements: 230V + 10%, 5 Amp. Socket with proper earthing to be

INSTALLATION OF eco SMART

Location Of The Unit:

 Install the unit in dry place, do not install the unit in hot area. Ensure a drainage

point for reject water.

 Install it atleast one foot away from the wall to access enough working space
 All units are provided with extra length of tubing. Please do not cut the extra

tubing.

 Please do not terminate the reject line directly in to the drainage , fasten it well

above the drainage

 Provide shade in case of outdoor installations.
 Sufficient ventilation is required.

Installation Requirements:

 Electrical requirements: 230V + 10%, 5 Amp. Socket with proper earthing to be

made available at the point of installation.

Plumbing requirements:

 1/2” water line with minimum of 1 kg/cm2 pressure and minimum flow of the

inlet water line should be 450 LPH for RO 150lph, 300 LPH for RO 100lph unit and
150LPH for RO 50lph unit to be assured.

 Drainage line is required within a distance of 1 meter from the unit. The reject

(drain) line should be kept well above the drain line

.

How to install the unit ?

 After opening the unit from the packing, check for damages, loose hydraulic

connections and nut/bolt fittings.

 The sediment filter 20” and the carbon filter 20” is already installed in the unit.
 The water saver cartridges is also installed but inlet & outlet tubing are not

connected, remove plugs & connect the tubings.

 Provide an inlet valve with ½” BSP, female outlet with ½” fitting elbow. (customer’s

scope).

 Connect the ½” stem adapter with ½” fitting elbow given with the unit into the ½”

BSP female opening of the inlet valve.

 Terminate the drain line of the unit to the drainage. Ensure the drain line of the

unit is 3 – 4 inches above the drainage and is not inserted in the drainage.

 Connect the permeate line as per the application.
 Check the functioning of the unit before actual usage of the unit.
 Before inserting the 3 – pin plug of the system into the main socket ensure correct

voltage and proper earthing of the mains line.

 Open the inlet water line and check for line pressure. After checking connect the

inlet line.

 Insert 3 – pin plug in the socket. Switch ON the mains.
 Unit will come ON indicating Power ON and Process ON ( with sufficient

water pressure and user tank empty)

 Disconnect the outlet line going to user line like storage tank, cooler etc. so that the

water coming out for first 10 – 15 minutes is drained out.

 AFT Check: Observe for a flow on the reject line. Switch OFF the unit and switch it

ON. This will start the flushing cycle for 15 seconds after every 15 mins of process.

 Measure the permeate flow coming from the disconnected permeate line.
 Connect the permeate line to the user line, which is most likely to have a tank with

float valve or tap connection.

How to check the functions ?

 Connect the permeate line as per the application.
 Check the functioning of the unit before actual usage of the unit.
 Before inserting the 3 – pin plug of the system into the main socket ensure correct

voltage and proper earthing of the mains line.

 Open the inlet water line and check for line pressure. After checking connect the

inlet line.

 Insert 3 – pin plug in the socket. Switch ON the mains.
 Unit will come ON indicating Power ON and Process ON ( with sufficient

water pressure and user tank empty)

 Disconnect the outlet line going to user line like storage tank, cooler etc. so that the

water coming out for first 10 – 15 minutes is drained out.

 AFT Check: Observe for a flow on the reject line. Switch OFF the unit and switch it

ON. This will start the flushing cycle for 15 seconds after every 15 mins of process.

 Measure the permeate flow coming from the disconnected permeate line.
 Connect the permeate line to the user line, which is most likely to have a tank with

float valve or tap connection.

 Check for Tank Level Control:
A. Start the system once again, if the tank is empty or product water tap is open, then

the PROCESS ON (pump) indication will be seen on the digital monitor.

B. When tank is full or on closing the product water tap, the system will shut down with

TANK FULL (full) indication on digital monitor

Check for NO WATER : When tank is empty or product water tap is open, system will restart.

Gradually close the inlet water tap to a point when there is no water or very little
flow. System will shut down showing a NO WATER (waterlack) Indications.

Check for TDS: Check the TDS of the permeate water with TDS indicated on the digital panel

NOTE: A Flush symbol will be seen for 90 seconds only during POWER ON
( when switching ON the unit ) This is an internal loop flushing not seen outside)

NOTE: When system pressure exceeds 9 kg/sq cm, unit will shut off.

To reset the system, please Switch off MCB and Switch ON the unit once
again or Zero B Customer Care No. 022 6618 1234 / [e-mail]

Inlet water conditions

DO’S

Do’s and don’T

DO’S

 Ensure that your eco SMART unit has been installed at a cool, dry and well ventilated
place

 Provide proper earthing to the unit.
 Keep the reject (drain) line well above the drain line.
 Reset the unit when pressure goes high
 Replace SF, ACF, WSC and RO elements as per the schedule for efficient working of unit
 Fit the WSC in the correct direction as shown on the WSC cartridge
 On getting cartridge life alert, call Zero B Customer Care 022 6618 1234
Always use Zero B genuine spares for guaranteed performance & to protect your purifier.

DON'TS

 Expose the unit to direct sunlight.
 Pass hot water through the unit as it may damage the filters. eco SMART is for normal

water usage only (max temp. 40 degree c)
 Place any heavy or dangerous objects on top of the purifier as this may damage the body
of your eco SMART

 Terminate the reject line directly in to the drainage, fasten it well above the drainage
 Start the unit without installing WSC in the unit
 Do not buy local spares; this will put risk on your water quality and the purifier

performance.

Trouble shooting

Service at your doorstep

The company offers you one year warranty for your Zero B eco SMART. After expiry of
warranty you can avail the option of entering into Annual Maintenance Contract with
us. For more details, do remember to ask for your copy of the contract from the
company before the warranty period gets over.

For registering your complaint please contact at Zero B Customer Care

To avail the benefits of Free Service, Customer’s need to register their details to
Zero B Customer Care no. 022 6618 1234 or
email to [e-mail] within 1 month from the date of purchase of the
Product.

Invoice no.; date of purchase; customer’s name; address; telephone no.; email ID

Service coupons

3rdFREE SERVICE COUPON

Model No. :__________________________ Unit Serial No. : ______________________

Customer Name : _____________________ Delivery Date : ______________________

Customer Mobile No. __________________ Service Date : ______________________

Customer’s Signature __________________ Service by/Location ___________________

2ndFREE SERVICE COUPON

Model No. :__________________________ Unit Serial No. : ______________________

Customer Name : _____________________ Delivery Date : ______________________

2ndFREE SERVICE COUPON

Model No. :__________________________ Unit Serial No. : ______________________

Customer Name : _____________________ Delivery Date : ______________________

Customer Mobile No. __________________ Service Date : ______________________

Customer’s Signature __________________ Service by/Location ___________________

1st FREE SERVICE COUPON

Model No. :__________________________ Unit Serial No. : ______________________

Customer Name : _____________________ Delivery Date : ______________________

Customer Mobile No. __________________ Service Date : ______________________

Customer’s Signature __________________ Service by/Location ___________________

Service coupons

 After the machine is serviced, sign the coupon and give it to “Water Care Service Engineer.”

 Valid only for a period of one year from the date of purchase

 Non-transferable and non-extendable

 Cannot be encashed

 Ensure that the machine is services to your satisfaction before handing the signed coupon to

the “Water Care Service Engineer.”

 After the machine is serviced, sign the coupon and give it to “Water Care Service Engineer.”

 Valid only for a period of one year from the date of purchase

 Non-transferable and non-extendable

 After the machine is serviced, sign the coupon and give it to “Water Care Service Engineer.”

 Valid only for a period of one year from the date of purchase

 Non-transferable and non-extendable

 Cannot be encashed

 Ensure that the machine is services to your satisfaction before handing the signed coupon to

the “Water Care Service Engineer.”

 After the machine is serviced, sign the coupon and give it to “Water Care Service Engineer.”

 Valid only for a period of one year from the date of purchase

 Non-transferable and non-extendable

 Cannot be encashed

 Ensure that the machine is services to your satisfaction before handing the signed coupon to

the “Water Care Service Engineer.”

Warranty card

(To be filled by the Sales Representative and retained by the customer for reference)

Unit Serial No. : _____________________________________________________________

Invoice No. : ____________________________ Dated : ____________________________

Date of Expiry of Warranty ____________________________________________________

Customer’s Name and Address _________________________________________________

___________________________________________________________________________

___________________________________________________________________________

(To be filled by the Sales Representative and retained by the customer for reference)

Unit Serial No. : _____________________________________________________________

Invoice No. : ____________________________ Dated : ____________________________

Date of Expiry of Warranty ____________________________________________________

Customer’s Name and Address _________________________________________________

___________________________________________________________________________

___________________________________________________________________________

Mobile No. : __________________ Resi. : ___________________ Fax No. _______________

Customer’s Signature. : ________________________________________________________

(I accept the terms and conditions of warranty)

Stamp

CONTENTS

Please preserve this warranty card and ensure that this is duly stamped and signed by the company
official Zero B eco SMART (therein referred to as the product) is warranted throughout India only by
Ion Exchange (India) Limited (herein referred to as the company) as per the conditions printed herein:

TERMS & CONDITIONS OF WARRANTY

 To avail the benefits of 3 free services, customer needs to register his/her details (Invoice number/ date
of purchase / customer’s name / address / telephone number) at our Zero B Help Desk, or post or e-mail
within 1 month from the date of purchase of the product.

 The company’s liability under this warranty shall remain valid if, and only if the product is duly installed
by the company at the address specified in the invoice or where the installation is at a place other than
specified in the invoice, such installation is undertaken with the consent of and by the company.

 The product is warranted against any manufacturing defect arising out of any faulty or defective
material or workmanship for a period of 12 months from the date of purchase.

 The company’s responsibility will be either to repair the defective components or exclude defects
occurring because of abuse or faulty maintenance. Repairs of goods or parts by other and consumable
components such as Cartridge No. 1, 2, 3 are not covered under this warranty.

Please preserve this warranty card and ensure that this is duly stamped and signed by the company
official Zero B eco SMART (therein referred to as the product) is warranted throughout India only by
Ion Exchange (India) Limited (herein referred to as the company) as per the conditions printed herein:

TERMS & CONDITIONS OF WARRANTY

 To avail the benefits of 3 free services, customer needs to register his/her details (Invoice number/ date
of purchase / customer’s name / address / telephone number) at our Zero B Help Desk, or post or e-mail
within 1 month from the date of purchase of the product.

 The company’s liability under this warranty shall remain valid if, and only if the product is duly installed
by the company at the address specified in the invoice or where the installation is at a place other than
specified in the invoice, such installation is undertaken with the consent of and by the company.

 The product is warranted against any manufacturing defect arising out of any faulty or defective
material or workmanship for a period of 12 months from the date of purchase.

 The company’s responsibility will be either to repair the defective components or exclude defects
occurring because of abuse or faulty maintenance. Repairs of goods or parts by other and consumable
components such as Cartridge No. 1, 2, 3 are not covered under this warranty.

 The company will be entitled to retain any defective part replaced under warranty.

 The company’s responsibility under this warranty will confine to the first purchaser only, and will not

apply or extend to any subsequent sale of the product by the customer.

 The customer will have no claim under this warranty in respect of death/injury to any person or
loss/damage to any property caused as a result of equipment failure, breakdown or accident on
utilization of goods not in accordance with the instructions I this user manual of any other circumstances
beyond the control of the company. Any dispute arising out of this warranty will be settled in the courts
at Mumbai city only.

 The customer shall notify the company in writing promptly of any defects notified and shall give the
company adequate time to inspect, test and rectify them for which the customer will deposit the product
if so required by the company, to the company office/service center along with the warranty and proof of
purchase.

 Zero B reserves the right to make design and product changes, improves design or changes
specifications at any time without contingent obligation to prospective buyers, or owners of product
previous sold.

 Under no circumstances, the terms mentioned above are negotiable by any Zero B employee or its
authorised service provider.

 The company will provide the service / installation within the municipal limits or network locations,
outside the service area any service will be on chargeable basis.