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Zennio GetFace IP
IP Video Intercom (Basic Unit)
USER MANU A L
ZVP-CAM/ZVP-WOCAM
User manual version: [2.26]_a
Firmware version 2.26
www.zennio.com
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CONTENTS
Contents ................................................................................................................................... 2
Document Updates ................................................................................................................... 3
1 Introduction ...................................................................................................................... 5
2 Installation ........................................................................................................................ 6
2.1 Device Wiring Diagram .............................................................................................. 6
2.2 Application Cases....................................................................................................... 8
2.2.1 Single-Family Homes ...................................................................................... 8
2.3 Apartment Block ........................................................................................................ 8
3 Configuration .................................................................................................................. 10
3.1 GetFace IP Basic Settings ......................................................................................... 12
3.1.1 Network Configuration (System) .................................................................. 12
3.1.2 Video-Call Configuration (Services) ............................................................... 13
3.1.3 Housing Configuration & Z41 COM (Directory) ............................................. 20
3.1.4 Switches Configuration................................................................................. 22
3.1.5 Door Configuration ...................................................................................... 25
3.1.6 Buttons Module Call Configuration ............................................................... 29
3.1.7 Tamper Switch Configuration ....................................................................... 30
3.1.8 Access Configuration with Touch-Display ..................................................... 30
3.1.9 Access Configuration with RFID Card ............................................................ 32
3.1.10 Access Configuration with Bluetooth Module ............................................... 35
3.1.11 Access Configuration with Fingerprint Module ............................................. 41
3.1.12 Magnetic Induction Loop Configuration ....................................................... 43
3.2 Advanced Settings ................................................................................................... 44
3.2.1 Status ........................................................................................................... 44
3.2.2 Directory ...................................................................................................... 46
3.2.3 Services ........................................................................................................ 47
3.2.4 Hardware ..................................................................................................... 53
3.2.5 System ......................................................................................................... 57
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DOCUMENT UPDATES
Version
Changes
Page(s)
[2.26]_a
Possibility of remote control via ZenCom application.
5
Change in the recommended configuration of the system
API.
18
Test button which simulates a quick dial button press.
29
Possibility of restoring only certain configuration options
when loading a backup.
61
Minor corrections and changes.
[2.25]_a
Display The touch display module can be configured to
show icons instead of texts.
E-Mail Automatic sending of system action e-mails.
Option to pick up an incoming call via a selected speed dial
button.
Enhanced security due to the TLS version option.
User Virtual Number can be a number of 1 to 7 digits.
Minor corrections and changes.
[2.24]_a
New structure of the section Directory Users. Up to
10,000 users available.
New structure of the section Display Phonebook.
Possibility to set the user's location in the directory in the
user's configuration. Calling groups.
Quick Dial Buttons: multi-user call.
Possibility of establishing specific time profiles (different
from the predefined ones) for each user number.
[2.23]_a
Fingerprint reader module (ZVP-FINGER) configuration.
Up to two cards per user for accessing with the module
ZVP-RFSMN.
[2.22]_a
New section for door configuration: Hardware / Door.
Minor corrections.
[2.21]_a
Reset configuration to default state.
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Clarification about “Phone Number (ID)”
Automation Configuration.
Accesses E-Mail Configuration.
Hardware configuration of the ZVP-RFSMN module
Minor text changes.
[2.20]_a
Bluetooth Module Configuration.
Configuration of RFID cards in Hardware section.
Minor corrections.
[2.18]_b
Minor text changes.
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1 INTRODUCTION
Zennio GetFace IP is the video intercom solution from Zennio. In combination with the
supported touch panels (such as Z41 COM), it provides integration for video-call
management between the entrance door of a residential environment (like single-family
homes, apartment blocks or housing states with a common access) and the interior of
the dwelling. Or between the interior of any environment with similar characteristics, as
an office building, and the access door.
Furthermore, through the ZenCom mobile application (available for Android and iOS) it
is possible to interact with the video intercom from anywhere. This application allows
seeing who is knocking on the door, having a conversation and even opening remotely
from a mobile device.
The most outstanding features of Zennio GetFace IP are:
High resolution video camera (1280x960 resolution) and IR emitter for
darkness situations (ZVP-CAM).
Operating temperature: -40 to 60 ºC.
Operating relative humidity: 10 to 95%.
RJ-45 connector and Fast Ethernet standard support.
PoE (Power over Ethernet) 802.3af – Class 0 – 12.95W power supply
possibility.
Reset button and pilot lights (yellow, red and green).
Audio output (Line Out).
Relay output NO/NC 30V/1A (AC/DC) for opening and closing functions.
Active or passive input (-30 – 30VDC).
Active output (8 … 12VDC, I
MAX
=400mA).
Several Opening Methods.
Remote Control via ZenCom application.
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2 INSTALLATION
2.1 DEVICE WIRING DIAGRAM
Zennio GetFace IP provides several optional modules which can be connected
individually to expand the number of the device functions or features.
Keypad module (ZVP-KEYPAD),
5-button module (ZVP-NAME5),
Touch display (ZVP-TOUCHD),
Information panel (ZVP-INFOP),
Access card reader module RFID (ZVP-RFSMN),
Magnetic induction module (ZVP-ILOOP),
I/O module (ZVP-INOUT).
Smart card RFID reader NFC ready (ZVP-RFSMN).
Bluetooth Module (ZVP-BLUET).
Notes:
A reboot of the intercom is necessary after connecting a module prior to
accessing its configuration.
Locating a specific module at any time is possible by entering the web
Hardware Extenders section within the web interface (please refer to the
next sections of this document).
The video intercom can be powered by a 12V external supply or through the
PoE input.
If audio coupling problems are observed during a call, a filter of the acoustic
feedback is required (see section 3.2.4.1).
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Figure 1 Device wiring diagram.
UTP CAT-5
12VDC 2A
SWITCH
LOCK
External Power supply
KEYPAD
MODULE
(optional)
I/O
MODULE
(optional)
BUS
MODULE
(optional)
BUS
LAN
(PoE)
RG
Y
+ -
IN1
+ -
OUT1
NA NC
RELAY1
+ -
12V
DC
2A
RESET
BUS
LINE
OUT
MIC
LEDs
LOCK
12V
DC
Max. 400 mA
12VAC/DC
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2.2 APPLICATION CASES
The most typical network topologies where Zennio GetFace IP can be installed are
outlined in this section.
2.2.1 SINGLE-FAMILY HOMES
For an individual housing environment that requires completely independent video-call
systems, the typical installation will be one of the two shown in Figure 2 -- this will
depend on whether direct interconnection between Zennio GetFace IP and the touch
panel is possible or, alternatively, on whether both devices are being connected
through an indoor router (provided, for example, by the Internet service provider).
If needed, a network switch that expands the number of available LAN interfaces can
be connected to the router, so multiple Z41 COM can be incorporated to the system.
Figure 2 Single-family home installation.
2.3 APARTMENT BLOCK
In the case of an apartment building equipped with a common Zennio GetFace IP
intercom for all of them, a community network infrastructure (firewall-managed) will be
required to interconnect the video intercom with each apartment. As in 2.2.1, each of
aparments may or may not have its own Internet connection router.
Figure 3 shows a good example of this type of topology: VLAN labelling is used as
traffic insulation between each dwelling.
Connected to Internet
UTP CAT-5
Not connected to Internet
UTP CAT-5
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Figure 3 Apartment block installation.
For detailed information about the technical features of Zennio GetFace IP, as well as
on security and installation procedures, please refer to the device Datasheet, bundled
within the device packaging and also available at www.zennio.com.
…
UTP CAT-5
Firewall
Dwelling1
Dwelling n
Switch
…
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3 CONFIGURATION
After completion of the installation (please pay attention to the application cases
explained above), the device shall be configured. A number of parameters will be
provided for the proper, joint operation of Zennio GetFace IP and Z41 COM.
During the first 30 seconds of operation (after supplying power to the video intercom),
the main unit button should be pressed for 5 times. This will make the device say
(with its own voice!) its IP address. To enter the configuration interface, a web
browser will be required. The URL address should be in the following format:
“http://192.168.1.100” (assuming that 192.168.1.100 is the IP address of the device).
The video intercom is configured to work with a DHCP server by default. If no DHCP
server is available or network issues are found, the video intercom may take a wrong
IP address (0.0.0.0).
The network configuration of the GetFace IP can be modified by quick pressing the
main unit button for 15 times after the start-up. This will make it reboot again
automatically. After each reboot, the device will switch between a dynamic IP (DHCP)
and a static IP configuration, being the latter 192.168.1.100.
Authentication is required for access to the web interface. By default, it is set to:
User: admin
Password: zennio
Note: please pay attention to upper and lower-case letters.
Changing the password is recommended after the first access to the device. This is
possible by entering Services Web Server. The new password should be eight
characters long and should include at least one capital letter, one lowercase letter, and
one number.
The main window will look similar to Figure 4.
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Figure 4 Configuration menu.
Notes:
The default language of the interface is English.
A Save button is provided at the bottom of each configuration page to allow
saving any changes made, although a confirmation message will show up if
trying to switch to another page without having saved them.
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3.1 GETFACE IP BASIC SETTINGS
The most important fields to be configured so the video intercom can interface with Z41
COM are explained next. Those to be modified from the default configuration are, in
short, the following:
Phone Number (ID): identifier of the video intercom (if intending to link it to a
specific box in Z41 COM).
HTTP API: services security settings. Up to 5 different configurations
available.
Users Phone Number: should contain the IP address of each Z41 COM.
How these fields should be configured is explained in the following sections.
Notes:
Options not mentioned in the present document should be left with their
default configuration.
Options showing a prohibition icon when the mouse pointer is placed over
them are locked due to license constraints.
It is possible to return the device to its default settings ('hard reset'). To do
this, there are two options:
Pressing the reset button of the main unit for 30 seconds.
In the web interface, in the section System Maintenance
Configuration Reset Configuration to Default State.
3.1.1 NETWORK CONFIGURATION (SYSTEM)
The Network section allows using a DHCP server or setting up a static network
configuration.
Note: there are cases where the application of a static IP is mandatory.
In single-family homes, with the video intercom connected directly to the
indoor unit. It is important to ensure that their network mask is the same while
their IPs are different (but belonging to the same range).
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When the video intercom and Z41 COM belong to different networks
(depending on the case). In this case it will be also necessary to enable in the
application program of Z41 COM in ETS the parameter The External Unit Is
In a Different Network, and to enter the same fixed IP address that has been
configured in the web interface.
Figure 5 System.
3.1.2 VIDEO-CALL CONFIGURATION (SERVICES)
3.1.2.1 PHONE
Basic video-call functions are configured in this tab.
SIP
SIP is a transmission control protocol used in IP telephony. Up to two SIP profiles can
be set up. Each profile should be configured properly according to its own operation
network. The following configuration settings allow Z41 COM to connect to Zennio
GetFace IP.
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Intercom identity: configuration parameters that define the video intercom
profile (see section 3.1.3.1):
Display name: identification name for the video intercom, which is also
shown at the start page of the web interface.
Phone Number (ID): alphanumerical identifier for the video intercom. This
value must match the Intercom ID parameter (in ETS) of the particular box
of Z41 COM where the video intercom is desired to be linked to. This field
is mandatory if the outdoor and indoor unit are in different networks. It is
also required when several video intercoms must be distinguished in
different boxes in the same Z41 COM.
Notes:
Characters > and < are not allowed in the Display name field.
The Phone number (ID) field must be alphanumeric and no longer than 10
characters. Characters like @ or · are not allowed. However, basic
punctuation marks are allowed.
Figure 6 SIP.
CALLS
The Calls tab allows setting up the parameters related to the video-calls.
First of all, under General Settings it is possible to set a Call Time Limit, which sets
the maximum duration of the call. After this time, the call is finished automatically. The
end of this call will be warned by GetFace IP by beeping 10 seconds in advance. In
such case, the call can be extended by simply pressing on any button from the touch
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display module (ZVP-TOUCHD) or from the keypad module (ZVP-KEYPAD), if
configured.
The intercom’s response to an incoming call is parameterised under Incoming calls.
As the video intercom is designed for one-way calls, this field is set to “Always busy” by
default.
Under Outgoing calls, the timing of the calls can be defined:
The Ring Time Limit is the unanswered call maximum duration. It is
advisable to set a length longer than 20 seconds.
Dial Cycles Limit sets the maximum dial call repetitions to avoid deadlock in
case that the User is not accessible and the User Deputy has the same
phone number on the Phone Book.
Figure 7 Calls.
AUDIO
Audio output settings can be configured in the Audio tab. It consists of:
Audio Codecs: Services Phone Audio. Giving the highest priority to
the G.722 codec is encouraged, as show in in Figure 8.
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Figure 8 Audio.
Transmission Quality Settings:
Quality of Service DSCP Value: sets the priority of the RTP packages in
the network. The value set here will be sent under the ToS (Type of
Service) field of the IP package header.
Jitter Compensation: sets the buffer storage capacity to compensate the
jitter effect in the audio package transmission. The greater the capacity,
the better the transmission stability. However, the sound delay will be
longer either.
Figure 9 Transmission Quality Settings.
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VIDEO
The video output settings can be configured under the Video tab.
Video Codecs: It is advisable to change the H.264 video resolution for a
smooth video transmission. This is possible under Services Phone
Video, as shown in Figure 10.
Figure 10 Video.
3.1.2.2 HTTP API
This section allows controlling IP functions via HTTP.
SERVICES
This tab allows setting up the services, the transport protocol and the authentication
procedure for each service (for details on the configuration of the advanced services,
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please refer to section 3.2.3). It is also necessary to parameterise the System API1,
the Switch API and the Camera API.
To that end, the aforementioned parameters are configured as detailed below, under
Services HTTP API Services.
System API: “Secure (TLS)” with “Basic” authentication.
Switch API: “Secure (TLS)” with “Digest” authentication.
Camera API: “Unsecure (TCP)”. If a camera preview is required, the
authentication should be set to “None”.
Figure 11 HTTP API Services.
ACCOUNTS
The Account n tabs allow setting up user configuration profiles that restrict certain
actions depending on the username and password. Up to five accounts are possible,
each with a username and a password and with different access privileges, either
monitor or control privileges. These accounts allow a higher security level, as
authentication with Z41 COM is required.
1
API: Application Programming Interface.
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If Z41 COM is configured with a username and a password through the Opening
Method parameter, then an analogous configuration should be performed in the
Accounts tab to allow the opening of the door lock system.
Moreover, the Switch Access checkbox should be activated. Otherwise, the door
unlocking will not work successfully. If this configuration is not desired, the username
and password fields should be left blank in both devices.
Figure 12 HTTP API Account.
Note: The maximum size for user and password fields is 10 characters. This limit is
given by the corresponding ETS fields in Z41 COM, which are limited by 10 bytes (if
special characters of more than 1 byte are included is possible the maximum size
would be less than 10 characters).
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3.1.3 HOUSING CONFIGURATION & Z41 COM (DIRECTORY)
Homes connected to the video intercom system must be configured from Directory.
The following features can be set up from this window.
3.1.3.1 USERS
It is necessary to configure, at least, as many users as dwellings that may be called
from the video intercom.
For each user, the corresponding User Phone Number should be established
according to the IP of the corresponding Z41 COM. These settings are performed from
Directory Users. Up to 10.000 users can be created.
For a single user, it will be also possible to set up as many telephone numbers as Z41
COM devices existing within the dwelling. This requires activating Parallel call to the
following number.
In case there are more than three Z41 COM within a home, it will be possible to call to
all of them in parallel if more than one user is defined for that home. In such case, it will
be necessary to activate not only Parallel call to following number but also Parallel
call to following deputy. In short, a single dwelling can have several users assigned,
however all the Z41 COM defined for a user must belong to the same dwelling.
Example:
The format should be:
sip:irrelevant_identifier@IP_of_the_Z41_COM_device
A valid example would be: sip:555@192.168.1.101, being 192.168.1.101 the IP
address of the Z41 COM.
Note: if a keypad (ZVP-KEYPAD) or a touch-display (ZPV-TOUCHD) is added to the
video intercom, the Virtual Number field should contain the number to be dialled on
the keypad for the call.
Each user must be added individually by pressing the button , after which the page
with the user configuration is loaded to fill in the data:
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Figure 13 Users.
The Users section defines the following parameters:
Name, which will identify the housing or the owner.
Photo: only available if the Touch Display module (ZVP-TOUCH) is
connected.
E-Mail contact address (optional; see section 3.2.3.1).
Virtual Number: number to be entered into the keypad in order to call the
user. It must contain from 1 to 7 digits. Only for the ZVP-KEYPAD module or
ZPV-TOUCHD module.
Note: this field is enabled provided that “Virtual number” has been selected in
Dial by Numeric Keypad (see section 3.2.4.3).
Add to Display: only available if the Touch Display module (ZVP-TOUCH) is
connected.
Position in directory: sets the folder in which the user will be found on
the Touch Display. Up to four subfolders can be created.
Calling group: name of the group that will appear on the Touch Display.
By dialling the group, it calls to all users in the group at the same time.
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User Phone Numbers:
Phone Number: string with the already described format.
Time Profile: time range in which call reception is allowed. It is possible to
select a pre-defined profile (see section 3.2.2.1) or set a specific one by
checking the button to the left of the calendar.
Parallel call to following number: if parallel calling to another number is
required (i.e., in case of more than one Z41 COM in the same house), this
checkbox should be enabled.
User Deputy: user the calls should be redirected to in the event of not
being the current user available. If Parallel to following deputy is
enabled, all calls will be transmitted in parallel to both the current user and
the deputy. This option can be useful when there are more than three Z41
COM in the same house.
User activation: user activation / deactivation code and current status (only
for the ZVP-KEYPAD module).
Access Settings: (simple by default), which is based on combining an RFID
card along with a code to be typed for the door opening (for the ZVPKEYPAD, ZVP-RFSMN or ZVP-TOUCHD modules). Time profiles are
allowed for each direction (entry or exit).
User Codes: user private code for the switch opening. Time profiles can be
established to restrict its application. Only for the ZVP-KEYPAD module.
Note: the corresponding switch must be enabled in Hardware Switches
(see section 3.1.4).
User Cards: ID of the user access card and time profile that will remain
active. Two cards allowed per user. Only for the ZVP- RFSMN module (see
section 3.1.9).
3.1.4 SWITCHES CONFIGURATION
It is possible to configure the opening of electric locks linked to Zennio GetFace IP.
This allows controlling them from Z41 COM (up to three electric lock can be enabled).
For instructions on how to wire the lock system to Zennio GetFace IP please refer to
section 2 and to datasheet of the device.
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Figure 14 Switches.
Regarding the configuration, it is necessary to enable the switch in the top side box and
to set the page options according to the provided lock system.
Basic Settings of the switches:
Switch Mode: sets the opening mode (monostable, in case it gets
automatically deactivated some time after the opening order; or bistable, if
a manual deactivation is required).
Switch-On Duration: delay for monostable switches.
Controlled Output: regarding the output type, it can be configured as a
relay or as an electric output. In case of selecting “None”, the switch will be
controllable through HTTP commands.
Output Type: the output behaviour can be configured as one of the
following types
Normal: to perform the door opening, the output needs to be activated.
Inverted: to perform the door opening, the output needs to be
deactivated.
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Security: the output works in inverted mode but a security relay module
has been installed and therefore a specific pulse sequence is necessary
for the door opening (this requires the ZVP-ACSR module).
Time Profile to be applied to the switch. It can be selected one of the pre-
sets (see section 3.2.2.1) or a specific one.
Activation Codes: codes that will allow activation of the switches by typing
them into the keypad (only for the ZVP-KEYPAD or ZVP-TOUCHD modules).
Code activation time profiles can also be applied (see section 3.2.2.1).
Distinguish on/off codes, in case of a bistable switch.
State Signalling: sets the type of the acoustic feedback to be performed on
the activation of the relay. Either a short or long beep can be configured.
Synchronisation: enables switch synchronisation so that, when one of the
switches is activated and after a parameterised delay, another switch gets
activated as well.
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3.1.5 DOOR CONFIGURATION
The section Hardware Door groups the configuration parameters needed to control
the door opening and its access rules.
DOOR
This tab contains the general configuration of the door, which will be applied regardless
of the access direction.
Figure 15 Door.
Door Lock: assignation of the switch to be controlled. Its configuration is
explained in the next section.
Door Open Sensor: an input can be assigned to monitor the door’s state. It
is possible to detect unauthorised openings and excessively long opened
times, where the time can be parameterised.
REX Input Control section allows configuring one of the GetFace IP inputs to
function as an output button, so that when this input is activated the output
associated with the gate will be opened. This feature will be useful if required
an indoor switch to activate the door opening.
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ENTRY / EXIT RULES
These two tabs have the same parameters but each one referring to one access
direction.
Figure 16 Door. Entry / Exit Rules
Emergency lockdown: this button allows to block every access in that
direction. The current status is displayed.
Access Profile: links the authentication modes available with the time
profiles, configured in Directory Time Profiles or specific, and whether
the Zonal Code is enabled.
Advanced Settings: configuration of the Zonal Code, the authentication
signalling and whether the card ID will be sent to a Wiegand output group.
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Figure 17 Door. Entry / Exit Rules.
Service Cards: determine the ID of the cards used to add or delete visitor
cards (which are automatically added as new users). The card reader module
is required (ZVP-RFSMN).
Once the ID of the Plus Card and Minus Card are added, only is needed:
Swipe the master card over the card reader module, this will be notified
by two tones.
Swipe the user card to be activated/deactivated, this will be notified by
three tones.
The user cards added will be saved as new users, named “!Visitors #n”,
where n is the card ID.
It is possible to create as many visitor cards as available users (up to 10,000).
Service Codes: determine the codes used to add or delete user codes. It is
required the keyboard module (ZVP-KEYPAD) or the Touch Display module
(ZVP-TOUCHD).
These service codes will be used to add or delete user codes. The user
codes added will be saved as new users, named “!Visitors #n”, where n
will be the code assigned.
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The codes must have 2 characters minimum, but is recommended to use
at least a 4-charater code.
The procedure to add or delete a code is:
Enter Plus Code and press the key button (ZVP-KEYPAD) or Open
door (ZVP-TOUCHD).
If a new user code is being added, enter the number of the switch to be
controlled and press the key button or Open door.
Enter the new code to add or an existent code to delete, and press the
key button or Open door.
After each of these steps, a visual and acoustic notification will be given if the
step has been successfully completed.
It is possible to add as many codes as available users (up to 10,000).
Example to register: If the Code to add is 1111, to register code 1234 associated with
the opening of lock 1, proceed as follows (1111 1 1234):
Enter the Plus Code (1111).
Press the key .
Insert the switch to be controlled: 1, 2 or 3 (1).
Press the key .
Enter the new code (1234).
Press the key .
Example to delete: If the delete code is 0000, to unsubscribe code 1234, proceed as
follows (0000 1234):
Enter the Minus Code (0000).
Press the key .
Enter the code to be removed (1234).
Press the key .
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3.1.6 BUTTONS MODULE CALL CONFIGURATION
The section Hardware Buttons defines the buttons and the dwelling linked to each
one of them, in case a buttons module has been attached to the system (reference
ZVP-NAME5).
Figura 18 Buttons.
Basic Settings:
Button Function During Call: configures the function of the quick dial button
during a call. This only applies to the button the call was started with. It is
recommended to leave this button non-functional during calls, otherwise the
calls may be finished by mistake.
Answer Incoming Call by Button: allows answering the incoming call by the
selected quick dial button. The function can be disabled by selecting None.
Restore Network Settings By Buttons: this option allows restoring the
network default settings through a quick dial buttons sequence (see section 3
for more information).
In Quick Dial Buttons will appear all available direct dial buttons, depending on the
number of five-button modules connected (up to 29 modules), together with the button
incorporated in the video intercom. Each button can be configured to call one or more
of the users configured in the Directory (see section 3.1.3.1 for more information).
Clicking on the icon simulates a click on the button and a call to check that it has
been correctly configured.
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3.1.7 TAMPER SWITCH CONFIGURATION
The tamper switch does not require extra configuration. The function of this accessory
is warning when the video intercom is being manipulated. For that purpose, it must be
connected to a KNX input or any monitoring system. That connection will remain closed
after the Zennio GetFace IP frame has been installed. On the other hand, it will be
open once the frame gets removed.
3.1.8 ACCESS CONFIGURATION WITH TOUCH-DISPLAY
The Touch Display module (ZVP-TOUCH) allows making phone calls an opening the
lock. To configure this module is necessary to enter the Hardware Display section
of the web interface.
DISPLAY
The basic settings are configured in this section.
Phone Book Displayed: allows providing an orderly user phone book
through the Touch Display.
Entry Keypad: enable the keypad type.
Note: to activate the keypad which allows to make calls to users with Virtual
Number, enable the parameter Dial User Virtual Number by Numeric
Keypad (see section 3.2.4.3).
Language Settings: sets the main language for the on-screen controls.
Prefer Icons to Text: when enabled, the display module will only show icons.
Power saving mode: activates the power saving mode in which the display
brightness is reduced.
PHONE BOOK
The appearance of the phone book is configured in this section. Users can be
distributed into groups ordered into up to four levels.
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To add a new folder, click on the button . Once the folders have been created, the
users configured in the directory can be included in them by clicking on the button
of the corresponding folder.
Note that folders that do not contain users (at their own level or sublevels) will not be
saved.
It is also possible to assign users to folders from the Directory Users tab, within the
configuration of the user itself. In addition, calling groups can be created in that tab to
call all users belonging to the same group at the same time. In the following figure, an
example of a calling group is Dwelling 1, to which User 1 and User 2 belong (see
section 3.1.3.1 for further details).
Note: the same user cannot be in two different folders with the same name. For this it
is necessary to assign different names making use of the groups that can be
configured in the Directory tab (see section 3.1.3.1 for details).
Figure 19 Display - Phonebook.
On the other hand, once added the users can be rearranged by clicking on the button
. The folders cannot be moved, when selecting a folder and pressing will move
the users who are within that folder.
To delete a user or folder press the button .
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SLIDESHOW
The Touch Display module allows showing a screensaver or a custom slideshow after
a time count. For the latter, it is possible to upload up to 8 images from the PC. Once
uploaded, they can be rearranged by dragging each of them to the desired position.
The images will be scaled to the Touch Display resolution automatically.
It is possible to set:
Slideshow Screen Activation Timeout: time in seconds the Touch Display
should be inactive before the screensaver slideshow stars.
Slideshow Transition Time: time between slides.
3.1.9 ACCESS CONFIGURATION WITH RFID CARD
The ZVP-RFSMN module allows reading RFID access cards.
Three types of cards can be configured:
Cards assigned to existing users (up to two cards per user).
Card for visitors, which are added by means of the service cards (see
Service Cards in section 3.1.4).
Service cards: one for adding visitor card and one for deleting (see Service
Cards in section 3.1.4).
The assignment of cards to already created users is done from the user configuration
screen (in Directory Users):
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Figure 20 Users - User cards.
There are two options for entering the card ID:
By automating the process through an RFID card reader for PC (ZVP-
RFUSB). This requires installing the card reader driver, available at
http://www.zennio.com, and entering the web interface of a Zennio GetFace IP
with the ZVP-RFSMN module installed. By pressing on the button , the field
will be directly filled in with the code of the card being read by the reader (a
green LED will be turned on to indicate that the card can be placed over the
reader).
If no RFID card reader is available for the PC, the assignment can still be
performed manually. For adding up a new card, it is necessary to provide its ID.
This card ID can be obtained by swiping the card over the reader module and
consulting the card reading log in Status Access Log:
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Figure 21 Access Log.
The ID just obtained should be entered into the corresponding textbox.
Virtual Card ID is the value to resend to Wiegand Group configured.
Card activation time profiles can be configured in Directory Time Profiles (see
section 3.2.2.1). If no time profile is configured, make sure that in section Users
Access Setting, the access profile [not used] is selected.
On the tab Hardware Extenders will be more options for the module configuration.
Module name: sets the module name for logging events from the Bluetooth
module.
Door: sets the reader direction (None, Door Entry, Door Exit).
Associated switch: sets the Door Lock Switch or the number of the switch to
be activated after user authentication via this module.
Each RFSMN module can only be associated with one switch, but with
‘Automation’ it is possible to create a function that allows the activation of other
switch based on some criteria. For this purpose, the option "None" of this field
could be useful, and thus a concrete switch would not be always activated.
Allowed Card Types: sets the card types supported by the module.
Forward to Wiegand output – set a group of Wiegand outputs that will
receive the virtual card IDs configured.
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Figure 22 NFC Card Reader Module Hardware Configuration
3.1.10 ACCESS CONFIGURATION WITH BLUETOOTH MODULE
The module ZVP-BLUET provides a safe and convenient way to open doors using
mobile devices with Bluetooth technology through GetFace Key application. This
application is available for Android (version 4.4 or higher) and iOS (version 11.0 or
higher) on Google Play and the App Store respectively.
The use of this module is very simple, only needs to be connected to a GetFace IP and
paired with a mobile device. For security reasons, the bluetooth communication is
encrypted using several keys for authentication and pairing.
3.1.10.1 PAIRING PROCESS
Pairing consist on transmission of user access data in GetFace IP to a user personal
mobile device.
The pairing is done by introducing the PIN number on the mobile application. The PIN
number is generated by the GetFace IP web configuration interface in the tab
Directory Users User Mobile Key.
Figure 23 User Mobile Key.
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Parameter list:
Auth ID: sets a unique mobile device/user identifier. It is automatically
generated for pairing. It can be moved to another user or copy it to another
device in the same location.
Pairing state: displays the current pairing state (Inactive, Waiting for pairing,
PIN validity expired or Paired).
Pairing valid until: displays the date and time of the generated authorisation
PIN validity end.
Pairing process:
1. Click next to Auth ID to start pairing for the selected user account.
2. A dialogue window with the PIN code is displayed.
Figure 24 PIN dialogue window
3. Find the appropriate reader in the GetFace Key application and press Start
pairing.
Figure 25 Device searching
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4. Enter the code obtained in step 2 into the input field.
Figure 26 Introduction of the PIN number
5. Pairing is completed.
Figure 27 Device paired
The following data is transmitted to a mobile device for pairing:
Location identifier (see section 3.1.10.2 for details).
Location encryption key (see section 3.1.10.2 for details).
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User Auth ID.
Once they have been paired, when the device is within the Bluetooth module range, it
will appear on the application and just tapping on the button showed on Figure 28, the
door will open.
Figure 28 Authentication and opening process
3.1.10.2 OTHER CONFIGURATIONS
On the tab Services GetFace Key there are more options related to the interaction
of the mobile application and the Bluetooth module.
Figure 29 Location and Pairing Mode settings
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As already mentioned, Bluetooth communication between GetFace IP and the GetFace
Key application is encrypted. To this end, a primary key and up to three secondary
keys are available, valid for a certain location.
The primary key is generated automatically upon the intercom first launch and
transmitted to the mobile device during pairing.
It is possible to export/import the encryption keys and location identifier to other
intercoms. Intercoms with identical location names and encryption keys form so-called
locations. A user Auth ID can be copied from one intercom to another within a location
and it would not be necessary to pair it.
Location Settings:
Location ID: set a unique identifier for the location in which the encryption
key set is valid.
Export: push the button to export the location ID and current encryption keys
into a file. Subsequently, the exported file can be imported to another device.
Devices with identical location IDs and encryption keys form a so-called
location.
Import: push the button to import the location ID and encryption keys from a
file exported from another intercom. Devices with identical location IDs and
encryption keys form a so-called location.
The options for encryption keys are:
Restore primary key : the original primary key becomes the first
secondary key, the first secondary key becomes the second secondary key
and so on (if there were 3 secondary keys the oldest is deleted).
Delete primary/secondary key : delete the corresponding key to
prevent the users that still use this key from authentication.
If the key stored on a mobile device is one of the secondary keys, access is allowed
and after valid access the key is updated to the primary key in the device.
If the key stored on a mobile device does not match any of the keys (primary or
secondary) access is not allowed.
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Important: in the case of loss or theft of a mobile device with access data, proceed as
follows:
Delete the Auth ID (see section 3.1.10.1) to prevent access.
Re-generate the primary key (optionally) to avoid misuse of the encryption
key stored in the mobile device.
Pairing Mode Settings:
Pairing PIN validity: set the authorisation PIN validity for user mobile device
pairing with the intercom.
Encryption key for pairing: shows the actual key and allows to
re-generate it.
3.1.10.3 HARDWARE OPTIONS
On the tab Hardware Extenders will be more options for the module configuration.
Figure 30 Bluetooth Module Hardware Configuration
Module name: sets the module name for logging events from the Bluetooth
module.
Door: sets the reader direction (Door Entry, Door Exit).
Associated switch: sets the Door Lock Switch or the number of the switch to
be activated after user authentication via this module.
Signal range: sets the maximum signal range, i.e. the distance within which
the Bluetooth module can communicate with the mobile phone.
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Operation mode: authentication method for a mobile phone:
Tap in app: authentication has to be confirmed by tapping on an icon in
the application running in a mobile phone.
3.1.11 ACCESS CONFIGURATION WITH FINGERPRINT MODULE
The ZVP-FINGER module offers a secure and convenient way of authentication and
access by reading user fingerprints. Two fingerprints can be configured for each user.
The fingerprint registration for each user can be done on the tab Directory Users
User Fingerprints.
Figure 31 User Fingerprints.
The steps to follow are:
1. Press one of the two buttons:
a. Press to enter the fingerprint using a USB reader.
b. Press to enter the fingerprint using the ZVP-FINGER module itself.
This option is only available for firmware versions 2.23 or higher.
2. Select the finger and press “Scan Finger”.
Figure 32 Fingerprint selection.
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3. Place the selected finger on the reader. This process is repeated three times for
greater precision.
If the reading is correct, the fingerprint appears in green. If it is wrong it appears
in red and step 2 must be repeated.
Figure 33 Fingerprint reading.
4. When the reading has been successful, press "Done" to confirm.
Figure 34 Fingerprint reading successful.
5. Next, press for selecting the acction to be executed with the finger. The
available options are:
Open door.
Silent Alarm.
F1 automation.
F2 automation.
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Several funtions can be selected for each fingerprint.
Figure 35 Function associated with the fingerprint.
Up to two fingerprints per user can be registered.
On the tab Hardware Extenders will be more options for the module configuration.
Module name: sets the module name for logging events from the Bluetooth
module.
Door: sets the reader direction (Door Entry, Door Exit).
Associated switch: sets the Door Lock Switch or the number of the switch to
be activated after user authentication via this module.
3.1.12 MAGNETIC INDUCTION LOOP CONFIGURATION
ZVP-LOOP is a module designed for people with hearing impairment. It allows
transmitting an audio signal directly to a hearing aid device through a magnetic loop. It
also shows oversize visual signals to improve the communication.
This module can be configured in Hardware Extenders, where the signal power
level should be adjusted to the required value.
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3.2 ADVANCED SETTINGS
These fields are not mandatory for a standard configuration, but they are detailed in
case the end requires any of the extra features.
3.2.1 STATUS
The Status window shows status information concerning Zennio GetFace IP. It
consists of the following sections.
3.2.1.1 DEVICE
Shows the main aspects about the device tab, including hardware, firmware and
bootloader versions, as well as Product Name, Serial Number, Up Time and Power
Source. There is also a button to Locate Device. By clicking on it, the device
reproduces a short beep and blinks.
The Device Features drop-down section details the module features and whether the
base unit incorporates a camera.
Figure 36 Device.
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3.2.1.2 SERVICES
It shows basic information about the device network and the service status.
Figure 37 Services.
3.2.1.3 EVENTS
It shows a date-ordered register of the last events that have taken place.
Figure 38 Events.
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3.2.2 DIRECTORY
Homes connected to the video intercom system are configured in Directory. The
following advanced features can be set up from this window:
3.2.2.1 TIME PROFILES
Time profiles allow restricting the use of the RFID cards and the numeric codes. In
particular, it is possible to define time bands for:
Locking all incoming calls for a specific user.
Locking the door opening.
Locking access via RFID cards.
Up to 20 different profiles with different active hours for each day of the week can be
set. The following parameters must be set:
Profile Name (optional).
Profile Time Sheet for each day of the week (holidays included).
Figure 39 Time Profiles.
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3.2.2.2 HOLIDAYS
Fixed (yearly) and variable holiday dates are configured in the Holidays tab so datedepending time profiles can be defined.
By clicking on a specific day, the box will be highlighted in green colour, which shows it
is a fixed holiday. By clicking on the box again, it will be highlighted in blue colour,
thys showing it is a variable holiday. A third click on the box will discard the current
configuration as a holiday.
Figure 40 Holidays.
3.2.3 SERVICES
The Services section provides the following advanced settings:
3.2.3.1 E-MAIL
Zennio GetFace IP users can be notified of all missed or successful calls via e-mail,
provided that an Internet connection is available (e-mails about accesses can also be
sent when using the module ZVP-RFSMN). Also, if the video intercom is cameraequipped, one or more snapshots taken during the call or the ringing can be attached.
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The video intercom sends e-mails to each user for whom a valid e-mail address has
been included in the user list. If the E-Mail field is blank in the user list, e-mails are sent
to the default address.
SMTP
This section allows configuration of the SMTP server.
Figure 41 SMTP.
SMTP Server Settings: defines the address and the port of the SMTP server
the e-mails will be sent to.
SMPT Server Login: allows entering a valid log-in user name if the SMTP
server requires authorisation. Otherwise, the field should remain blank. A
user certificate and a private key can be defined to encrypt the
communication between the video intercom and the SMTP server.
Common E-mail Settings: configures the sender address for all outgoing e-
mails.
Advanced Settings: defines the e-mail delivery timeout in case the SMTP
server is not available.
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E-Mail Sending Diagnostics: allows testing the e-mail sending functionality
and the current configuration by sending a test e-mail to a defined address.
Please enter an e-mail address and click on the Apply and Test button. The
current sending status is then shown to allow the detection of issues.
E-MAIL ON CALL
This tab shows the configuration of the e-mail to be sent in the event of a call:
Figure 42 E-Mail on Call.
E-Mail Sending Settings: sets the sending type.
E-Mail Template: determines the message recipient, subject and body.
Although the video intercom sends these e-mails to the address defined in the
user phone list, in case such field is blank, the mail will be sent to the Default to
address (empty by default). In case this field is also blank, the e-mail will
eventually not be sent. It is possible to configure multiple e-mail addresses by
separating them by commas or semicolons.
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The e-mail body can contain HTML tags as well as special symbols to
represent the username, date, time, video intercom ID or called number, which
will be replaced by the actual values before sending.
$User$: user name.
$DateTime$: current date and time.
$DialNumber$: dialled number.
E-Mail Attachment: enables attaching pictures taken by the video intercom
during the dial or in the course of the call. The number of shots and their
resolution can be parameterised.
E-MAIL ON ACCESS
This tab shows the configuration of the e-mail to be sent in the event of an access.
The parameters are similar to the ones in the previous tab.
E-MAIL ON EVENT
This tab shows the configuration of the e-mail to be sent due to system event.
Figure 43 E-Mail on Event
Settings: parameters to set the destination address and what events will
cause the mail to be sent. These events can be:
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SIP Registration Lost.
Device Rebooted.
Tamper Switch Activated.
SIP Registration Lost Message: sets the e-mail subject and the e-mail body
to be sent in the event of SIP registration lost. HTML format symbols can be
used to edit e-mail body.
Device Rebooted Message: similar to the previous parameters.
Tamper Activated Message: similar to the previous parameters.
3.2.3.2 AUTOMATION
Automation allows associating system events (key presses, RFID card readings,
changes in a digital input, etc.) with specific actions (digital output activations, user
audio playback, calls, etc.). Moreover, the action execution can be restricted by
selected conditions (time profiles, input status, etc.).
Up to five functions can be set, which can be configured in an interface available by
clicking on the 'Edit' button of the corresponding function (represented by a pencil
icon). Each function combines events, actions and conditions. Up to 30 conditions can
be configured.
Figure 44 Automation.
Note: After the device initialization, the status of the inputs will be automatically
checked in the Automation.
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3.2.3.3 WEB SERVER
Figure 45 Web Server.
The login username and password of the Zennio GetFace IP web interface (by default,
admin and zennio respectively) can be modified from this section. The language of the
interface can be customised too.
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3.2.4 HARDWARE
The following items can be configured in the Hardware section:
3.2.4.1 AUDIO
Figure 46 Audio.
Master Volume: audio volume level for both calls and signals (ringtones).
Adaptive Volume: if enabled, a Maximum Gain and a Sensitivity
Threshold can be parameterised. The latter defines the volume level that will
trigger the adaptive volume increase. On the other hand, even if this option is
left disabled, the Current Noise Level and the Current Adaptive Gain can
be consulted here.
Phone Call Volume: defines the volume of the ringtones as well as of the
call-progress tones, i.e., of the dial and busy-line tones.
Signalling Volume: sets the volume of the key beeps, the warning tones and
the switch-activation tone, as well as the user sounds to be played back.
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Acoustic Feedback: allows eliminating feedback between the intercom
speaker and the internal unit. It is recommended to have this parameter
active only when occurring sound coupling problems.
3.2.4.2 CAMERA
The Zennio GetFace IP video source can be configured in this section, together with
the video output settings.
Figure 47 Camera.
COMMON SETTINGS
The default video source is set in this tab: either an internal camera (the on-board
camera of Zennio GetFace IP) or an external IP camera can be configured. Once the
default video source is selected and the configuration has been set, a live preview can
be performed.
Note: in case the device does not include its own camera (ZVP-WOCAM model),
setting an internal camera will not be possible.
INTERNAL CAMERA
The video output image settings are configured in the following section:
Brightness Level.
Colour Saturation.
Camera Mode: allows reducing the effect of direct sun light or artificial light
sources over the image, depending on where Zennio GetFace IP will be
installed (indoor or outdoor).
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Day/Night Mode: sets the day/night modes of the camera. It is possible to set
one particular (fixed) mode or let the device automatically switch between
them depending on the ambient light level.
Current Mode: displays the currently selected camera mode (day/night).
IR LED Brightness Level: defines the brightness level of the infrared LED in
the range 0-100% with steps of 25%. If set to automatic, the infrared light will
be activated by Zennio GetFace IP in case the ambient light is low and the
camera is being used.
Current IR LED Brightness Level: displays the current IR LED brightness
level. This level may drop below the configured value in the event of an
excessive power consumption (usually when multiple extenders are
connected –see section 3.2.4.6– and the PoE source is used).
Live Preview: shows the video camera images with the current configuration.
3.2.4.3 KEYBOARD
The numeric and telephone keypads are configured in this section.
Figure 48 Keyboard.
Dial User Virtual Number by Numeric Keypad: allows calling users from
the phone book by dialling their virtual number.
3.2.4.4 BACKLIGHT
Zennio GetFace IP allows restricting the level of the device lower light and of the
signalling LED depending on whether it is day-time or night-time. Also, the current
value can be verified in this section.
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Figure 49 Backlight.
3.2.4.5 DIGITAL INPUTS
Parameters associated with the digital inputs are configured in this section.
Figure 50 Digital inputs.
Secured State Control: defines which of the inputs will be used for the
secured state detection, which is indicated by Zennio GetFace IP through a
LED. This parameter can be applied to pushbuttons for door opening. Input
Mode allows setting whether this input is inverted or not.
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Tamper Switch: defines which ZVP-INOUT module inputs will be used as the
tamper switch.
Door State: sets which of the inputs will define the door state. It is possible to
detect unauthorised door openings as well as when the door remains open
for too long by defining a custom timeout.
3.2.4.6 EXTENDERS
Modules connected to the base unit are shown in this window. These modules are
connected in series so each of them has its own number according to its position in the
line. The base unit, as a special module, will have number 0.
3.2.5 SYSTEM
The main system configuration is established in the following sections.
3.2.5.1 NETWORK
Parameters related to the device network interfaces are set in this section.
BASIC
Zennio GetFace IP works by default with a static IP. However, it is possible to configure
it to work with a DHCP server.
Being the DHCP option deactivated, it is possible to configure the following options:
Manual Settings: allows setting a static IP address, the network mask and
the default gateway. Also, a primary and a secondary DNS server can be
configured.
Network identification: sets the device hostname (optional).
VLAN Settings: allows enabling a virtual local area network (VLAN).
LAN Port Settings: sets the desired port mode (“Autonegotiation” or “Half
Duplex”).
Tools: allows monitoring the network and device status, as well as the
latency of the responses.
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Figure 51 Network.
In case of enabling the DHCP server, the manual network settings will not be
available.
3.2.5.2 DATE & TIME
Date and time can be configured from this section.
It is possible to synchronise the date and time according to those from the PC
(browser). Once synchronised, the Time Zone must be set, so winter/summer time
shifts are performed according to the Zennio GetFace IP time zone.
It is also possible to define the time zone rules manually through the Time Zone Rule
parameter.
Finally, a NTP server can be defined so the device date and time get synchronised by
means of an Internet NTP server, whose URL or IP must be specified.
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Figure 52 Date and Time.
3.2.5.3 AUTO PROVISIONING
It is recommended to deactivate the automatic firmware update as well as the
automatic configuration update. It is advisable to perform these updates manually to do
so in a controlled way and to make a backup before the update, so that settings are
saved and does not affect the normal operation of the unit (see section 3.2.5.4 for
further information).
To do this, uncheck the "Firmware Update Enabled" and "Automatic Configuration
Update" boxes in the Firmware and Configuration tabs, respectively.
Figure 53 Auto Provisioning.
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3.2.5.4 MAINTENANCE
This section allows performing general maintenance operations. It also provides
general information about it.
Figure 54 Maintenance.
The main actions than can be carried out are:
Restore Configuration: uploading a configuration backup file to the device.
Important: before restoring the configuration, it is recommended to make a
backup copy of the current configuration ("Back Up Configuration").
It is possible to select loading only certain parts of the configuration.
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Figure 55 Configuration Restore.
Back Up Configuration: downloading a configuration backup file from the
device.
Reset Configuration: resetting the Zennio GetFace IP configuration to the
default state.
Upgrade Firmware: manually upgrading the device firmware by uploading a
firmware file.
Important:
Before upgrading the firmware, it is recommended to make a backup copy
of the current configuration ("Back Up Configuration").
Please consult Zennio before updating the firmware to a different version
than the one indicated on the cover of this manual.
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Join and send us your inquiries
about Zennio devices:
http://support.zennio.com
Zennio Avance y Tecnología S.L.
C/ Río Jarama, 132. Nave P-8.11
45007 Toledo. Spain.
Tel. +34 925 232 002.
www.zennio.com
info@zennio.com
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