ZeeVee HDB2920I Users Guide

HDbridge 2920i
SERIES
CONFIGURATION GUIDE
EU
INSTRUCTIONS PERTAINING TO A RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS
Important Safety Instructions. Save These Instructions.
WARNING: When using electronic products, basic precautions should always be followed, including:
1. Keep these instructions.
2. Heed all warnings.
3. Follow all instructions.
4. Do not use this apparatus near water.
5. Clean only with dry cloth.
6. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
7. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including
ampliers) that produce heat.
8. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the
provided plug does not t into your outlet, consult an electrician for
replacement of the obsolete outlet.
FCC Statement
FCC Compliance and Advisory Statement: This hardware device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: 1) this device may not cause harmful interfer­ence, and 2) this device must accept any interference received including interference that may cause
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK
DO NOT REMOVE THE COVER (OR BACK).
NO USER SERVICABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning ash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” with­in the product’s enclosure that may be of sufcient magnitude to constitute a risk to persons.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in
the literature accompanying the product.
undesired operation. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed or used in accordance with the instructions, may cause harmful interference to radio communications. However there is no guarantee that inter­ference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures: 1) reorient or relocate the receiving antenna; 2) increase the separation between the equipment and the receiver; 3)
connect the equipment to an outlet on a circuit different from that to which the receiver is connected;
4) consult the dealer or an experienced radio/TV technician for help. Any changes or modications not
expressly approved by the party responsible for compliance could void the user’s authority to operate
the equipment. Where shielded interface cables have been provided with the product or specied ad­ditional components or accessories elsewhere dened to be used with the installation of the product,
they must be used in order to ensure compliance with FCC regulations.
9. Power cord must be accessible to allow for the removal of power from the unit.
10. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11. Unplug the apparatus during lightning storms or when unused for long periods of time.
12. Only use attachments/accessories specied by the manufacturer.
13. Refer all servicing to qualied service personnel. Servicing is required
when the apparatus has been damaged in any way, such as power­supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
14. WARNING: To reduce the risk of re or electric shock do not
place this apparatus in a position where it is exposed to dripping or splashing liquids, rain, moisture, or excessively high humidity. Objects containing liquid shall not be placed in proximity to the unit such that they present a risk of spillage onto the apparatus.
Page 2 | HDbridge 2920i-EU Configuration Guide www.zeevee.com
Welcome to ZeeVee.
Table of Contents
ZeeVee products convert your video and audio source to
a digital cable channel and broadcast it over coax to all
your HDTVs. This guide walks you through basic and more enhanced setup for ZeeVee’s HDbridge 2920i modulator.
For support, repairs, and warranty service contact the
distributor where you purchased the product. For additional
questions call +1(877) 4-ZEEVEE (1.877.493.3833).
What’s in the Box
Here’s what you can expect to nd when you open the package:
ZeeVee Modulator
Front and Back Panels ..........4
Basic Installation ...............5
Beginning setup ..............5
Tuning your channel at
the HDTV (Auto Scan) ..........5
Front Panel Conguration ..... 6-7
Setting the RF broadcast
channels or power ............6
CCIR Table vs Frequency Map ...7
Maestro Conguration ........ 8-9
Connecting with Maestro .......8
Conguring RF numbers
and virtual channels ...........8
Labeling channels with channel
and content information ........8
Cong IP Streaming ...........8
Using other Maestro tabs .......9
Available Separately
• HD-SDI Cable
• Power Cord and Adaptors
Troubleshooting ..............10
Warranty .....................11
Declaration of Conformity ......12
Contact ZeeVee ...............12
HDbridge 2920i-EU Configuration Guide | Page 3
Front and Back Panels
t
HDb2920i Name and description of unit
Color Display Conguration and system status
5-Way Control Navigate options on front panel display
Coax Output Up to 2 frequency-agile DVB-T or DVB-C RF CATV output channels for up to
2 video sources. Output power can be set between +45 to +25 dBmV
using the Maestro web interface or the front panel.
SD Card Slot Future feature development
Audio/Video Inputs Digital Audio/Video: HD-SDI with pass-through
Analog Audio: 3.5mm Audio
Alert Media This function not implemented yet
Delay Matched Audio Out For matching audio to external audio system (rst port only, requires analog
audio as input)
Event Detection Future feature development
10/100 LAN Port Two symmetrical Ethernet ports for conguration, remote management,
and IP streaming
AC Power Input 100-240VAC / 50-60Hz
t
Page 4 | HDbridge 2920i-EU Configuration Guide www.zeevee.com
Basic Installation
HD-SDI pass-through
to local monitor
(optional)
RF Output
+45 dBmV
Coax cable connects to coax network
WARNING: +45 dBmV Do not connect directly to HDTV
Factory default settings allow HDb2920i
units to broadcast up to 2 HD-SDI sources
on RF channels 21 and 22 for reception at
connected HDTVs.
We recommend using the most updated
version of rmware. You can nd the latest version on the Support section of our website.
Beginning setup
1. Apply power.
2. Connect an HD-SDI video source to the
HD-SDI input port, using an HD-SDI cable (which is sold separately).
3. Optional – Connect the Analog Audio if the
digital audio is not present on HD-SDI or if
you want to implement the delay matched audio feature.
HD-SDI
Analog
Audio
HD-SDI
Video Source
Video Source
Back of HDb2920i Modulator
Optional Delay Matched
Analog Audio Out to
audio system
Tuning your channel at the HDTV (Auto Scan)
1. Connect the Coaxial Output of the HDb2920i
to your RF network.
If the RF power for your network is too high,
you will observe video breakup.
2. Set the RF Input on the TVs to DVB-T (default) or DVB-C with the Symbol Rate 6750 KS/sec.
3. Enter the RF number to tune directly to
the channel. For default channel lineup information, refer to the Default Channel Lineup table.
If you cannot tune directly to the channel at
this point, it is because most TVs will require you to run a full Auto Scan.
4. Run the Auto Scan through the menu system of your HDTV to nd the channels.
Ethernet to network or directly to computer
DEFAULT CHANNEL LINEUP
DVB-T Factory Defaults
Ch. 21 (474 MHz)
Ch. 22 (482 MHz)
Optional DVB-C Channel Plan
Frequency 85 MHz
Frequency 93 MHz
Logical
Channel
#
1
2
Logical
Channel
#
1
2
HDbridge 2920i-EU Configuration Guide | Page 5
Front Panel Conguration
You can set the RF broadcast channels using the
front panel controls. In many cases, your ZeeVee modulator will require only these congurations.
Setting the RF broadcast channels or power
1. Unlock the panel by pressing/holding together
the left and right arrow buttons () until “Setup” lights up.
2. Press “OK” to enter the Conguration screen.
3. Press “OK” to select “RF Setup”.
4. Use the arrow buttons ( ) to go to
each item you want to congure (such as RF Number or RF Power), then press “OK” to edit the highlighted eld. Use the up and down () arrow buttons to scroll through the options for that eld.
5. Once you’ve made changes, press “OK” to
accept. You can then select the next item for
conguration.
6. When nished making changes, use the
arrow buttons to scroll down and select “Apply,” then click “OK” to save your changes.
Note: The front panel locks automatically after a few seconds. To make more changes, press/ hold the left and right arrow buttons again to re-enter the setup screen.
SETUP SCREEN
CONFIGURATION SCREEN
ACTIVE CONFIGURATION SCREEN
Shows audio/video being encoded
Green — Both audio and
video are detected
Yellow — Video, but no
audio detected
Red — No video detected
RF SETUP
To update rmware:
• If unit is connected to the internet and can communicate with our servers, select Update
Firmware from the Setup screen and press “OK”.
To reset IP address:
• When using DCHP, select Reset IP Address to force a release/renew of your IP address, and press “OK”.
To restore factory defaults or revert
rmware:
1. Power down the unit.
2. Hold the left and right arrows down and
reapply power. You will be prompted with
options: PRESS
• UP to reset cong
• DOWN to revert FW
• OK to boot normally
Page 6 | HDbridge 2920i-EU Configuration Guide www.zeevee.com
CCIR Table vs Frequency Map
IMPORTANT NOTES
• ZV channels can be set directly adjacent to any other well-formed channel and will not cause interference. No channel spacing is required.
DVB-T defaults to using specic channels
and frequency bands on the CCIR table. You can change those settings from CCIR to None and enter a frequency directly using Maestro. For instance, instead of entering RF channel 21, you could enter a frequency such as “474 MHz.”
RF
Channel
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
Band (MHz)
470-478
478-486
486-494
494-502
502-510
510-518
518-526
526-534
534-542
542-550
550-558
558-566
566-574
574-582
582-590
RF
Channel
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
Band (MHz)
630-638
638-646
646-654
654-662
662-670
670-678
678-686
686-694
694-702
702-710
710-718
718-726
726-734
734-742
742-750
RF
Channel
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
Band (MHz)
790-798
798-806
806-814
814-822
822-830
830-838
838-846
846-854
854-862
862-870
870-878
878-886
886-894
894-902
902-910
36
37
38
39
40
590-598
598-606
606-614
614-622
622-630
56
57
58
59
60
HDbridge 2920i-EU Configuration Guide | Page 7
750-758
758-766
766-774
774-782
782-790
76
77
78
79
80
910-918
918-926
926-934
934-942
942-950
Maestro Conguration
Maestro is a conguration tool that you use optionally to
customize your system beyond what is allowed in the front panel. For example, using Maestro you can assign a channel
number (logical channel) independent of the RF number and
label the channels.
Connecting with Maestro
1. Connect your computer directly to the ZeeVee modulator
using a standard Ethernet cable (not a cross-over cable) or
connect the unit and your computer to any LAN that has a DHCP server.
2. An IP address appears
at the top of the front panel display.
3. Using any web browser
(Chrome or Firefox
preferred), enter the IP
address to launch Maestro.
4. You will be directed to a login page. Your user name is always “admin.” The default password is “admin” but you can change the password. Login is case-sensitive.
5. After you log in, the Maestro Status tab appears. Here you
can see the general status.
IP address
Conguring RF numbers and logical channels
1. Click on the Channel Plan tab.
2. Click in the RF # eld and enter the RF number as you
choose from the CCIR Table (on page 7). Make sure you’ve reviewed the CCIR Table Important Notes before completing this task.
3. Click in the LCN eld and enter a logical channel number. The LCN is what the TV displays.
Note that you can choose a logical channel number that is
different from the RF#. For instance, if your RF# is 21, you can choose 3 as your LCN.
4. Click Apply to save changes. Your unit stores congurations
so they are not lost on power-down.
5. Run Auto Scan at TV (see Tuning your channel at the HDTV, page 5) when you have saved conguration changes.
Labeling channels with channel and content information
1. In the Channel Plan tab, click in the Name eld and enter the
channel short name (up to 7 characters).
2. Click in the Long Name eld and enter the long or more descriptive channel name (up to 63 characters). The TV
displays these names and descriptions when the channel is changed or info guide information is requested.
3. Click Apply to save changes.
Page 8 | HDbridge 2920i-EU Configuration Guide www.zeevee.com
Conguring IP streaming
You can congure the 2920i to output either UDP unicast or UDP multicast IP-streams concurrently with the channels being
generated out its RF-port.
2920i streams MPEG2 IP output at the same video resolution that arrives on the input port. For example, if an SDI source is
connected at 720p60, the output stream will arrive at 720p60.
The IP stream generated is an exact copy of the broadcast-grade transport stream over the RF ports. The bandwidth required
for the MPEG2 format is high for Ethernet – so you should take this into account before deployment to avoid overwhelming the Ethernet switching infrastructure.
Current generation ZeeVee products generate IP streams appropriate for bulk distribution of high quality video over dedicated switching infrastructures. Without any modications to the stream parameters, a typical 1080 resolution stream will be around 20Mbps. The 2920i originated stream is not intended for Internet distribution and will quickly overwhelm most Internet infrastructures. Similarly, unless the scope of WiFi distribution is managed correctly and sparingly, the distribution of the ZeeVee IP stream will overwhelm most local Ethernet WiFi distribution schemes.
IP Streaming Deployment Considerations
To receive and display an IP stream, you must employ a decoder capable of receiving UDP video streams and rendering them to a video device -­such decoders include:
1. Click on the IP Streaming tab.
2. Click in the IP Address eld and enter the destination address to direct
the stream. If you enter a valid IP multicast address (range 224.0.0.0 to
239.255.255.255), any endpoint registered with that multicast receives the stream. If you enter a valid IP unicast address, only that specic address
receives the stream.
3. Click in the IP Port eld and set the IP port number for the stream to be sent. This IP port number must be a valid one and one that does not conict with well-known IP protocols already existing on the wire. Selection of an appropriate
IP port is the task of the IT administrator on the destination network.
Each IP stream from a ZeeVee unit on the Ethernet network should have a unique IP
address and port number combination. For example, you can congure two streams with the same IP address, but they must have different ports. Or you can congure two streams with the same port, as long as they are using different IP addresses.
IP SET TOP BOX – This purpose-
built device registers and receives an IP transport stream and renders it to a video port that is attached to a display.
COMPUTER OR SERVER – If you
want secondary processing of the stream, the stream can be sent to a server or servers. In such a case, UDP unicast addressing is typically used to avoid congestion issues on
the Ethernet network.
PC OR LAPTOP – With suitable
display software (the open source
program VLC is commonly used), the
computer can receive and render the IP stream.
4. Click Enabled and then click Apply to save changes.
HDbridge 2920i-EU Configuration Guide | Page 9
Using the Maestro tabs
Click on the Maestro tabs to congure your unit as needed. We provide brief information here. Please click on the Help button on each tab or refer to the Support section of our website for further detail on conguration options.
Click the Show advanced features box to display all
available functions and controls.
Manage All allows you
to view and congure all
units on your network.
Group Action bar allows you to set
conguration for all selected units
actively managed on your network.
THE AV SOURCE TAB
Allows you to specify audio and video sources as well as
other conguration options for
the sources.
THE RF TAB
Allows you to change the RF power output.
Page 10 | HDbridge 2920i-EU Configuration Guide www.zeevee.com
THE DEVICE TAB
Allows you to change the device password and update
rmware as well as congure Emergency Alerts System (EAS). You can nd detailed information on EAS in the Support section of the website.
THE NETWORK TAB
Allows you to assign a static IP address to the unit.
THE ADMIN TAB
Allows for creating multiple user accounts which limit
access to specic parts of Maestro including ZvShow, STB and EAS access.
THE SUPPORT TAB
Provides technical support contact information and allows you to send logs for troubleshooting.
HDbridge 2920i-EU Configuration Guide | Page 11
Troubleshooting
Unable to Connect to Maestro
If unable to connect, try one of the following:
If you are getting a page not found error when directly connected to a PC, try disabling WIFI. If that does not correct it,
make sure your PC is not using a static IP address. The PC and the HDbridge2000 unit must be on the same IP subnet for them to communicate. For details on how to check for a static IP address, please see the FAQ section of our website.
If the page loads, but all you see is a purple background and the ZeeVee logo (and are not prompted to log in) please
try a different web browser. We have found some older versions of Internet Explorer are not compatible with the Maestro tool. Updating IE or using Firefox or Chrome should correct the issue.
No picture or channel found at TV
Verify the HDTV has a DVB-T tuner. Verify that you have performed a full channel scan on the HDTV with appropriate mode selected. Some digital tuners do not support HD content, remove video source and try the scan with only the idle screen. Lower the power on the unit, then verify that the modulator is not conicting with any other channel by connecting the unit
directly to the HDTV.
Idle Screen (bouncing logo)
Image Breakup
One reason this may happen is when the unit does not detect video input. Verify the source is on and producing a video signal, then verify the source is outputting a supported resolution. If the video input is encrypted (HDCP), the idle screen will also display an error message that reads: “Encrypted video detected – unsupported.” The ZeeVee unit will only support unencrypted video sources.
Image or video break up is often caused by an issue in the RF/coax network. You may have chosen a channel number that is not completely vacant.
If you are combining with other modulators, be sure the RF# selected on the unit does not conict with any other channels,
keep in mind that some analog modulators may spill over to adjacent channels and cause unexpected interference.
If you are combining with a cable service, keep in mind that they sometimes have extra signals that a TV will not display and
can cause interference.
There may also be an RF power balance issue. Verify that the RF power of the unit is balanced with signals from other modulators and from the cable company. As a test, try removing all other signals (cable, other modulators, etc) and see if you
still see similar issues.
Some TVs will also show video issues if the signal strength is too high. Try lowering the RF power on the unit to ensure you are not overdriving the HDTV tuner.
Audio and video are not synchronized
If both the audio and video are being sent through the unit to the TV, be sure your rmware is fully updated, later versions of rmware may have lip sync corrections.
If you are feeding the audio directly from the source into a distributed (whole house) audio system and not through the ZeeVee unit, it will arrive to the speakers before the video arrives to the HDTV. This happens because the video is being encoded into a digital signal, modulated by the unit and then demodulated at the HDTV. Each of these steps adds latency that will not be reected in the audio because it is traveling a shorter path.
To work around the issue, you can try one of the following:
Use an audio delay device that allows you to add a delay to the audio stream before it reaches the sound system.
Feed the audio to the ZeeVee unit and send it to the HDTV with the video. Then take the audio out from an HDTV or external
tuner (such as the ZvSync) and connect it to your audio system. The audio should have a similar amount of delay since it has
gone through the encoding and decoding process just as the video did.
IP Stream not received and displayed at
Check conguration parameters in Maestro. Check network parameters to make sure Ethernet switches are set to locally forward multicast trafc (if employed). As a debug step, try connecting a PC running VLC directly to the ZvPro Ethernet port and congure it to receive the stream.
television
Page 12 | HDbridge 2920i-EU Configuration Guide www.zeevee.com
WARRANTY
HDbridge 2000 Series and ZvPro Product Lines
ZeeVee, Inc. January 1, 2014
LIMITED FIVE YEAR WARRANTY
ZeeVee warrants your ZeeVee Equipment (dened to include only HDbridge Series and ZvPro Series of equipment) against defects in materials and workmanship for a period of ve years from the date of purchase. ZeeVee’s limited warranty extends only
to the original end user purchaser or any person
receiving the ZeeVee Equipment as a gift from the
original end user purchaser and to no other purchaser or transferee. All warranties implied by law, including
any implied warranties of merchantability and tness
for a particular purpose, are expressly limited to
the duration of this express limited warranty. Some countries or states of the U.S. do not allow limitations
on how long an implied warranty lasts, so the above limitation may not apply to you.
EXCLUSIVE REMEDY FOR ZEEVEE EQUIPMENT
At the option of ZeeVee, the ZeeVee Equipment
will be repaired or replaced with a new, repaired or
refurbished product (whichever ZeeVee deems as necessary) if it becomes defective or inoperative. If ZeeVee cannot reasonably repair or replace the ZeeVee Equipment then ZeeVee may, at its sole
discretion, refund the original purchase price or
the current retail price of the ZeeVee Equipment. If ZeeVee chooses to repair or replace the ZeeVee Equipment, or to refund the purchase price, this will
be the exclusive remedy. With the exception of any warranties implied by the law of any country or state
of the U.S., this express limited warranty is exclusive
and in lieu of all other warranties, guarantees,
agreements and similar obligations of ZeeVee.
THE ABOVE WARRANTIES ARE SUBJECT TO THE FOLLOWING CONDITIONS
• You must have proof of purchase from an
authorized ZeeVee dealer to receive warranty
service. A sales receipt or other document
showing that you purchased the ZeeVee Equipment is considered proof of purchase.
• Warranty coverage begins the day the original end
user purchaser or any person receiving the ZeeVee Equipment as a gift from the original end user purchaser purchased the ZeeVee Equipment.
• All ZeeVee Equipment, including replacement
products, are covered only for the original warranty period. When the warranty on the original product expires, the warranty on the replacement product also expires.
• If we determine that the problem is not covered under the limited warranty, we will notify you and inform you of service or replacement alternatives that are available to you on a fee basis.
• In the case of a paid repair: at the option of
ZeeVee, the ZeeVee Equipment will be repaired
or replaced with a new, repaired, refurbished, or
comparable product (whichever ZeeVee deems as necessary).
• ZeeVee Equipment must be purchased through an authorized ZeeVee distribution partner and dealer/
reseller. Check zeevee.com for a list of authorized distributors and a list of any expressly excluded
dealer/resellers. ZeeVee does not warrant
equipment purchased through grey market resellers or certain internet resellers.
WHAT THESE WARRANTIES EXCLUDE
Your warranties do NOT cover:
• Shipping, tax or duty charges for return or
replacement of unit
Labor charges for installation or set-up of the
ZeeVee Equipment.
• Repairs or replacement due to misuse, accident, lightning damage, unauthorized repair, power surges, or other causes not within the control of
ZeeVee.
• Any modications or other changes to the ZeeVee Equipment, including but not limited to software or hardware modication in any way other than as expressly authorized by ZeeVee, will void these limited warranties. Except in the case of hardware or software provided by ZeeVee, installing modications, “hacks,” or utilizing service access
or “back doors” will void these limited warranties.
• Reception or transmission problems caused by signal conditions, Internet connection problems, or any other communication systems outside the unit.
Expendable accessories included in ZeeVee
Equipment such as batteries.
• Any ZeeVee Equipment that has been modied
or adapted to enable it to operate in any country other than the country for which it was designed, manufactured, approved, and/or authorized.
• Any ZeeVee Equipment that has altered or missing
serial numbers.
• Any ZeeVee Equipment that has been opened or
otherwise tampered with.
• Problems that are directly caused as a result of using any third party accessories, parts or components.
MATERIALS REQUIRED FOR WARRANTY
Please keep your sales receipt and any other documentation showing proof of purchase. Also, keep the original box and packaging material in case
you need to return your ZeeVee Equipment.
TO GET WARRANTY SERVICE
Warranty service will be provided by ZeeVee. If you believe you need service for your ZeeVee Equipment, please contact ZeeVee by calling our customer care center at (877)-4ZeeVee; (877)-493-
3833. If it is determined that the product needs to
be returned for service or exchange, you will receive
a Return Material Authorization (RMA) number. Our
agents will help you through the process through
which you can return the product. ZeeVee is not
responsible for customer products received without an RMA number and may reject such products.
TO GET OUT-OF-WARRANTY SERVICE
To obtain out-of-warranty service for your ZeeVee Equipment, please contact ZeeVee by calling our customer care center at (877)-4ZeeVee; (877)-493-
3833 for information on the possibility of and any costs for repair or replacement of out-of-warranty products. No agent, company, dealer, distributor, or person is authorized to change, modify, or extend the terms of these warranties in any manner.
LIMITATION OF LIABILITY
In no event will ZeeVee be liable for any amount greater than the retail price of the ZeeVee Equipment. ZeeVee shall not be liable for any
incidental or consequential damages (including
lost prots) for breach of any express or implied warranty on the ZeeVee Equipment. Some countries and states of the U.S. do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may not apply
to you. This warranty gives you specic legal rights
and you may also have other rights, which vary from country to country and state to state.
HDbridge 2920i-EU Configuration Guide | Page 13
Year Warranty
Ways to Register
5
Maestro .....
Mobile ........
Online ........
Email ..........
Mail ............
Contact +1.877.493.3833 or warranty@zeevee.com with any questions.
card
Here
Post-
Place
Stamp
Click on “ZeeVee Website” in the Support Tab when you begin your conguration
Click on the QR code with your mobile device’s code reader app
Go to zeevee.com/register
Send an email with all card info (below) to warranty@zeevee.com
Fill out the form, attach a stamp,
and mail to ZeeVee
Send to:
ZeeVee, Inc.
ATTN: REGISTRATION
1 Monarch Drive
Littleton, MA 01460
North American Sales:
sales@zeevee.com
+1.347.851.7364
EMEA Sales:
EMEAsales@zeevee.com
+44.1494.956677
Technical Support:
support@zeevee.com
+1.877.4ZEEVEE (1.877.493.3833)
USA
BOSTON | DENVER | LONDON
Year Warranty
Ways to Register
5
Maestro .....
Mobile ........
Online ........
Email ..........
Mail ............
Contact +1.877.493.3833 or warranty@zeevee.com with any questions.
Email Email
Contact Name Contact Name
Click on “ZeeVee Website” in the Support Tab when you begin your conguration
Click on the QR code with your mobile device’s code reader app
Go to zeevee.com/register
Send an email with all card info (below) to warranty@zeevee.com
Fill out the form, attach a stamp,
and mail to ZeeVee
End User Address 1 Model Number
End User Address 2 Date of Purchase/Installation
State / Province (if US or Canada) Invoice or PO Number
Country Dealer / Installer Company Name
Telephone Telephone
address on the back. Be sure to PRINT CLEARLY and attach a postcard stamp.
Customer Details Product Details
End User Company Name Serial Number (an 11 or 12 digit number)
If you choose to register by mail, complete the form below and mail to ZeeVee at the
DECLARATION OF CONFORMITY
Manufacturer’s Name: ZeeVee, Inc.
declares that the product
Product Name: HDbridge 2000 Series
Regulatory Product
Number:
conforms to the following Product Specications:
Safety: IEC 60065, 7th Edition, 2013-07-24
All listed products meet the RoHS guidelines for electronic components, and hardware. This complies with the requirements of the (RoHS 2) DIRECTIVE 2011/65/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 8 June 2011 governing the use of the substances: Lead, Mercury, Hexavalent Chromium, Cadmium, Polybromated Biphenyls, Polybromated Diphenyl Ether, Pentabromodiphenyl Ether, Octabromodiphenyl Ether, Decabromodiphenyl Ether.
Stephen Metzger Vice President of Engineering Direct all specic inquires to the ZeeVee, Inc. Engineering Department
December 2014
1 Monarch Drive, Suite 200
Littleton, Massachusetts
01460 USA
HDB2312 HDB2380 HDB2640 HDB2540 HDB2620 HDB2520 HDB2840 HDB2920i
(all product options on all variants)
(Audio, Video and similar electronic apparatus) CAN/CSA-C22.2 No. 60065-03, 1st Edition + A1:2006 + A2:2012 (Audio, Video and similar electronic apparatus)
EMC: RF Emissions per FCC Part 15 / Canada CS-03 / European EN55022 : Class A
EN55024: European Union (RF Immunity/Susceptibility) EN61000-4-2: Electrostatic Discharge EN61000-4-3: Radio Frequency Interference EN61000-4-4: Electrical Fast Transients EN61000-4-5: Surge EN61000-4-6: Conducted Radio Frequency Interference EN61000-4-8: Magnetics EN61000-4-11: Dips and Interrupts
The listed products herewith comply with the requirements of the EMC Directive 2004/108/EC and the Low Voltage Directive 2—6/95/EC and carry the CE-Marking accordingly.
Contact ZeeVee
Support
For support, repairs, and warranty service contact the distributor where you purchased the product. For additional questions call +1(877) 4-ZEEVEE (1.877.493.3833) or e-mail support@zeevee.com.
Representatives are available from 9:00 AM to 6:00 PM, Monday
through Friday (Eastern Time).
Sales
North America:
+1 (347) 851-7364 Phone
sales@zeevee.com
EMEA:
+44 1494 956677 Phone
EMEAsales@zeevee.com
70-00053-00 Rev. A 2014-12
EU
Proudly designed and built in the USA
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