HDbridge 2380
SERIES
CONFIGURATION GUIDE
NA
INSTRUCTIONS PERTAINING TO A RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS
Important Safety Instructions. Save These Instructions.
WARNING: When using electronic products, basic precautions should always be followed, including:
1. Keep these instructions.
2. Heed all warnings.
3. Follow all instructions.
4. Do not use this apparatus near water.
5. Clean only with dry cloth.
6. Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.
7. Do not install near any heat sources such as radiators, heat registers,
stoves, or other apparatus (including
ampliers) that produce heat.
8. Do not defeat the safety purpose of the polarized or grounding-type
plug. A polarized plug has two blades with one wider than the other.
A grounding type plug has two blades and a third grounding prong.
The wide blade or the third prong is provided for your safety. If the
provided plug does not t into your outlet, consult an electrician for
replacement of the obsolete outlet.
FCC Statement
FCC Compliance and Advisory Statement: This hardware device complies with Part 15 of the FCC rules.
Operation is subject to the following two conditions: 1) this device may not cause harmful interference, and 2) this device must accept any interference received including interference that may cause
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK
DO NOT REMOVE THE COVER (OR BACK).
NO USER SERVICABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning ash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to the
presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufcient
magnitude to constitute a risk to persons.
The exclamation point within an equilateral triangle is
intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in
the literature accompanying the product.
undesired operation. This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a commercial installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed or used in accordance with the instructions,
may cause harmful interference to radio communications. However there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures: 1) reorient or
relocate the receiving antenna; 2) increase the separation between the equipment and the receiver; 3)
connect the equipment to an outlet on a circuit different from that to which the receiver is connected;
4) consult the dealer or an experienced radio/TV technician for help. Any changes or modications not
expressly approved by the party responsible for compliance could void the user’s authority to operate
the equipment. Where shielded interface cables have been provided with the product or specied additional components or accessories elsewhere dened to be used with the installation of the product,
they must be used in order to ensure compliance with FCC regulations.
9. Power cord must be accessible to allow for the removal of power
from the unit.
10. Protect the power cord from being walked on or pinched, particularly
at plugs, convenience receptacles, and the point where they exit from
the apparatus.
11. Unplug the apparatus during lightning storms or when unused for
long periods of time.
12. Only use attachments/accessories specied by the manufacturer.
13. Refer all servicing to qualied service personnel. Servicing is required
when the apparatus has been damaged in any way, such as powersupply cord or plug is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally, or has been dropped.
14. WARNING: To reduce the risk of re or electric shock do not
place this apparatus in a position where it is exposed to dripping
or splashing liquids, rain, moisture, or excessively high humidity.
Objects containing liquid shall not be placed in proximity to the unit
such that they present a risk of spillage onto the apparatus.
Page 2 | HDbridge 2380 Configuration Guide www.zeevee.com
Welcome to ZeeVee.
ZeeVee products convert your video and audio source to a
digital cable channel and broadcast it over coax to all your
HDTVs. This guide walks you through basic and more
enhanced setup for ZeeVee’s HDbridge 2380 modulator.
If you run into problems during setup, feel free to contact
Technical Support at +1(877) 4-ZEEVEE (1.877.493.3833).
Table of Contents
Front and Back Panels ..........4
Basic Installation ...............5
Beginning setup ..............5
Tuning your channel at
the HDTV (Auto Scan) ..........5
Front Panel Conguration ..... 6-7
Setting the RF broadcast
channels or power ............6
Cable TV Channels vs RF
Frequency (MHz) Map .........7
Maestro Conguration ........ 8-9
Connecting with Maestro .......8
What’s in the Box
Here’s what you can expect to nd when you open the package:
ZeeVee Modulator
AC Power Cord
Conguring RF numbers
and virtual channels ...........8
Labeling channels with channel
and content information ........8
Using other Maestro tabs .......9
Troubleshooting ..............10
Warranty .....................11
Contact ZeeVee ...............12
HDbridge 2380 Configuration Guide | Page 3
Front and Back Panels
Page 4 | HDbridge 2380 Configuration Guide www.zeevee.com
HDb2380 Name and description of unit
Color Display Conguration and system status
5-Way Control Navigate options on front panel display
Coax Output Up to 2 paired, frequency-agile QAM RF CATV output channels for up to
8 video sources. Output power can be set between +45 to +25 dBmV
using the Maestro web interface or the front panel.
Audio/Video Inputs Video: Composite
Audio: Analog
10/100 LAN Port Two symmetrical Ethernet ports for conguration and remote management
AC Power Input 100-240VAC / 50-60Hz
Basic Installation
Audio Out Video Out
RF Output
Audio /
Video Cable
Video Source
Back of HDb2380 Modulator
Coax cable connects
to coax network
WARNING: +45 dBmV
Do not connect directly to HDTV
Factory default settings allow HDb2380
units to broadcast up to 8SD sources on
RF channels 2, 3, 5, and 6 for reception at
connected HDTVs.
We recommend using the most updated
version of rmware. You can nd the latest
version on the Support section of our
website.
Beginning setup
1. Apply power.
2. Connect a Composite Video source to any
Composite Video Input of the HDb2380.
3. Connect the Analog Audio.
Ethernet to network or
directly to computer
Tuning your channel at the HDTV (Auto Scan)
1. Connect the Coaxial Output of the
HDb2380 to your RF network. If the RF
power for your network is too high, you will
observe video breakup.
2. Specify Cable (not Air or Antenna) setting in
your TV menu.
3. Enter the RF number to tune directly to
the channel. For default channel lineup
information, refer to the Default Channel
Lineup table. If you cannot tune directly to
the channel at this point, it is because most
TVs will require you to run a full Auto Scan.
4. Run the Auto Scan through the menu
system of your HDTV to nd the channels.
HDbridge 2380 Configuration Guide | Page 5
DEFAULT CHANNEL LINEUP
(HDb2380)
AV Input RF #HDTV
Channel
AV Input 1 2 2.1
AV Input 2 2 2.2
AV Input 3 3 3.1
AV Input 4 3 3.2
AV Input 5 5 5.1
AV Input 6 5 5.2
AV Input 7 6 6.1
AV Input 8 6 6.2
Front Panel Conguration
You can set the RF broadcast channels using the
front panel controls. In many cases, your ZeeVee
modulator will require only these congurations.
Setting the RF broadcast channels or power
1. Unlock the panel by pressing/holding together
the left and right arrow buttons ( ) until
“Setup” lights up.
2. Press “OK” to enter the Conguration screen.
3. Use the arrow buttons ( ) to go to
each item you want to congure (such as RF
Number or RF Power), then press “OK” to edit
the highlighted eld. Use the up and down
() arrow buttons to scroll through the
options for that eld.
4. Once you’ve made changes, press “OK” to
accept. You can then select the next item for
conguration.
5. When nished making changes, use the
arrow buttons to scroll down and select
“Apply,” then click “OK” to save your changes.
Note: The front panel locks automatically after
a few seconds. To make more changes, press/
hold the left and right arrow buttons again to
re-enter the setup screen.
SETUP SCREEN
CONFIGURATION SCREEN
ACTIVE CONFIGURATION SCREEN
Shows audio/video being
encoded
Green — Both audio and
video are detected
Yellow — Video, but no
audio detected
Red — No video detected
To update rmware:
• If unit is connected to the
internet and can communicate
with our servers, select Update
Firmware from the Setup screen
and press “OK”.
To reset IP address:
• When using DCHP, select Reset
IP Address to force a release/
renew of your IP address, and
press “OK”.
To restore factory defaults or
revert rmware:
1. Power down the unit.
2. Hold the left and right arrows
down and reapply power. You
will be prompted to a screen:
• Press up arrow to reset to
defaults;
• Press down arrow to revert
rmware.
Page 6 | HDbridge 2380 Configuration Guide www.zeevee.com
Map for conguring RF
numbers and virtual channels
The Cable TV Channels vs RF
Frequency (MHz) Map shows how
the RF channels are paired and
matched with RF frequency.
You will need to refer to this map
when conguring RF numbers and
virtual channels.
IMPORTANT NOTES
• RF numbers are applied in
pairs based on the frequency
map. For instance, if you
enter RF # “2,” then RF #“3”
automatically populates.
• RF numbers “4” and “5” cannot
be paired together because of
a gap in the frequencies (MHz).
• The RF numbers are not always
paired in numerical sequence
(as with RF # 6, which pairs
with 95, and RF # 99 which
pairs with 14 and so on).
• ZV channels can be set directly
adjacent to any other wellformed channel and will not
cause interference. No channel
spacing is required.
Cable TV Channels vs RF Frequency (MHz) Map
RF Ch. Band (MHz) RF Ch. Band (MHz) RF Ch. Band (MHz) RF Ch. Band (MHz) RF Ch. Band (MHz)
2 54-60 27 240-246 57 420-426 87 600-606 122 780-786
3 60-66 28 246-252 58 426-432 88 606-612 123 786-792
4 66-72 29 252-258 59 432-438 89 612-618 124 792-798
5 76-82 30 258-264 60 438-444 90 618-624 125 798-804
6 82-88 31 264-270 61 444-450 91 624-630 126 804-810
95 90-96 32 270-276 62 450-456 92 630-636 127 810-816
96 96-102 33 276-282 63 456-462 93 636-642 128 816-822
97 102-108 34 282-288 64 462-468 94 642-648 129 822-828
98 108-114 35 288-294 65 468-474 100 648-654 130 828-834
99 114-120 36 294-300 66 474-480 101 654-660 131 834-840
14 120-126 37 300-306 67 480-486 102 660-666 132 840-846
15 126-132 38 306-312 68 486-492 103 666-672 133 846-852
16 132-138 39 312-318 69 492-498 104 672-678 134 852-858
17 138-144 40 318-324 70 498-504 105 678-684 135 858-864
18 144-150 41 324-330 71 504-510 106 684-690
19 150-156 42 330-336 72 510-516 107 690-696
20 156-162 43 336-342 73 516-522 108 696-702
21 162-168 44 342-348 74 522-528 109 702-708
22 168-174 45 348-354 75 528-534 110 708-714
7 174-180 46 354-360 76 534-540 111 714-720
8 180-186 47 360-366 77 540-546 112 720-726
9 186-192 48 366-372 78 546-552 113 726-732
10 192-198 49 372-378 79 552-558 114 732-738
11 198-204 50 378-384 80 558-564 115 738-744
12 204-210 51 384-390 81 564-570 116 744-750
13 210-216 52 390-396 82 570-576 117 750-756
23 216-222 53 396-402 83 576-582 118 756-762
24 222-228 54 402-408 84 582-588 119 762-768
25 228-234 55 408-414 85 588-594 120 768-774
26 234-240 56 414-420 86 594-600 121 774-780
The highlighted areas in the frequency map show the RF numbers that can be paired together but are not numerically sequential.
HRC Frequencies =
Standard
Frequencies
minus 1.25 MHz
Except for:
Channel 5,
Video = 78.0 MHz
Channel 6,
Video = 84.0 MHz
IRC Frequencies =
Same as Standard
Frequencies
Except for:
Channel 5, Video =
79.25 MHz
Channel 6, Video =
85.25 MHz
HDbridge 2380 Configuration Guide | Page 7
Maestro Conguration
Maestro is a conguration tool that you use optionally to
customize your system beyond what is allowed in the front
panel. For example, using Maestro you can assign a channel
number (virtual channel) independent of the RF number and
label the channels.
Connecting with Maestro
1. Connect your computer directly to the ZeeVee modulator
using a standard Ethernet cable (not a cross-over cable) or
connect the unit and your computer to any LAN that has a
DHCP server.
2. After a few moments,
an IP address will
appear at the top of
the front panel display.
3. Using any web browser
(Chrome or Firefox
preferred), enter the IP address to launch Maestro.
4. You will be directed to a login page.
Your user name is always “admin.”
The default password is “admin”
but you can change the password.
Login is case-sensitive.
5. After you log in, the Maestro Status tab appears. Here you
can see the general information status.
IP address
Conguring RF numbers and virtual channels
1. Click on the Channel Plan tab.
2. Click in the RF # eld and enter the RF number as you
choose from the RF Frequency Map (on page 7). Make sure
you’ve reviewed the RF Frequency Map Important Notes
before completing this task.
3. Click in the Channel # eld and enter a channel number
(virtual channel). The channel number is what the TV
displays. You can congure a channel number two ways:
• As a dotted number — Enter the number with a “.”
following it, for example, “5.1”. This is the default display.
• As a dotless number — Enter the number with a “#”
preceding it, for example, “#5”.
Note that you can choose a channel number that is different
from the RF#. For instance, if your RF# is 3, you can choose a
channel number of 10.1 or #10.
4. Click Apply to save changes. Your unit stores congurations
so they are not lost on power-down.
5. Run Auto Scan at TV (see Tuning your channel at the HDTV,
page 5) when you have saved conguration changes.
Labeling channels with channel and content information
1. In the Channel Plan tab, click in the Name eld and enter
the channel short name (up to 7 characters).
2. Click in the Long Name eld and enter the long or more
descriptive channel name (up to 63 characters). The TV
displays these names and descriptions when the channel is
changed or info guide information is requested.
3. Click Apply to save changes.
Page 8 | HDbridge 2380 Configuration Guide www.zeevee.com
Using the other Maestro tabs
Click on any other Maestro tab to congure your unit as needed. We provide brief information below. Please click on the Help
button on each tab or refer to the Support section of our website for further detail on conguration options.
THE RF TAB
Allows you to change the
RF power output.
Manage All allows you to view and
congure all units on your network.
Group Action bar allows you to set conguration for
all selected units actively managed on your network.
THE DEVICE TAB
Allows you change the
device password and update
rmware as well as congure
Emergency Alerts System
(EAS). You can nd detailed
information on EAS in the
Support section of the website.
THE NETWORK TAB
Allows you to assign a static
IP address.
THE SUPPORT TAB
Provides technical support
contact information and
allows you to send logs for
troubleshooting.
HDbridge 2380 Configuration Guide | Page 9
Troubleshooting
Unable to
Connect
to Maestro
No picture or
channel found
at TV
Idle Screen
(bouncing logo)
Image Breakup Image or video break up is often caused by an issue in the RF/coax network. You may have chosen a channel
Audio and
video are not
synchronized
If unable to connect, try one of the following:
If you are getting a page not found error when directly connected to a PC, try disabling WIFI. If that does not
correct it, make sure your PC is not using a static IP address. The PC and the HDbridge2000 unit must be on the
same IP subnet for them to communicate. For details on how to check for a static IP address, please see the FAQ
section of our website.
If the page loads, but all you see is a purple background and the ZeeVee logo (and are not prompted to log
in) please try a different web browser. We have found some older versions of Internet Explorer are not compatible
with the Maestro tool. Updating IE or using Firefox or Chrome should correct the issue.
Verify the HDTV has a QAM (digital cable) tuner. Verify that you have performed a full channel scan on the HDTV with
“cable mode” selected. Lower the power on the unit, then verify that the modulator is not conicting with any other
channel by connecting the unit directly to the HDTV.
One reason this may happen is when the unit does not detect video input. Verify the source is on and producing a
video signal, then verify the source is outputting a supported resolution.
number that is not completely vacant.
If you are combining with other modulators, be sure the RF# selected on the unit does not conict with any other
channels, keep in mind that some analog modulators may spill over to adjacent channels and cause unexpected
interference.
If you are combining with a cable service, keep in mind that they sometimes have extra signals that a TV will not
display and can cause interference.
There may also be an RF power balance issue. Verify that the RF power of the unit is balanced with signals from
other modulators and from the cable company. As a test, try removing all other signals (cable, other modulators, etc)
and see if you still see similar issues.
Some TVs will also show video issues if the signal strength is too high. Try lowering the RF power on the unit to
ensure you are not overdriving the HDTV tuner.
If both the audio and video are being sent through the unit to the TV, be sure your rmware is fully updated, later
versions of rmware may have lip sync corrections.
If you are feeding the audio directly from the source into a distributed (whole house) audio system and not through
the ZeeVee unit, it will arrive to the speakers before the video arrives to the HDTV. This happens because the video
is being encoded into a digital signal, modulated by the unit and then demodulated at the HDTV. Each of these steps
adds latency that will not be reected in the audio because it is traveling a shorter path.
To work around the issue, you can try one of the following:
Use an audio delay device that allows you to add a delay to the audio stream before it reaches the sound system.
Feed the audio to the ZeeVee unit and send it to the HDTV with the video. Then take the audio out from an HDTV
or external QAM tuner (such as the ZvSync) and connect it to your audio system. The audio should have a similar
amount of delay since it has gone through the encoding and decoding process just as the video did.
Page 10 | HDbridge 2380 Configuration Guide www.zeevee.com
WARRANTY
HDbridge 2000 Series
and ZvPro Product Lines
ZeeVee, Inc. January 1, 2014
LIMITED FIVE YEAR WARRANTY
ZeeVee warrants your ZeeVee Equipment (dened
to include only HDbridge Series and ZvPro Series
of equipment) against defects in materials and
workmanship for a period of ve years from the date
of purchase. ZeeVee’s limited warranty extends only
to the original end user purchaser or any person
receiving the ZeeVee Equipment as a gift from the
original end user purchaser and to no other purchaser
or transferee. All warranties implied by law, including
any implied warranties of merchantability and tness
for a particular purpose, are expressly limited to
the duration of this express limited warranty. Some
countries or states of the U.S. do not allow limitations
on how long an implied warranty lasts, so the above
limitation may not apply to you.
EXCLUSIVE REMEDY FOR ZEEVEE EQUIPMENT
At the option of ZeeVee, the ZeeVee Equipment
will be repaired or replaced with a new, repaired or
refurbished product (whichever ZeeVee deems as
necessary) if it becomes defective or inoperative.
If ZeeVee cannot reasonably repair or replace the
ZeeVee Equipment then ZeeVee may, at its sole
discretion, refund the original purchase price or
the current retail price of the ZeeVee Equipment.
If ZeeVee chooses to repair or replace the ZeeVee
Equipment, or to refund the purchase price, this will
be the exclusive remedy. With the exception of any
warranties implied by the law of any country or state
of the U.S., this express limited warranty is exclusive
and in lieu of all other warranties, guarantees,
agreements and similar obligations of ZeeVee.
THE ABOVE WARRANTIES ARE SUBJECT TO THE
FOLLOWING CONDITIONS
• You must have proof of purchase from an
authorized ZeeVee dealer to receive warranty
service. A sales receipt or other document
showing that you purchased the ZeeVee
Equipment is considered proof of purchase.
• Warranty coverage begins the day the original end
user purchaser or any person receiving the ZeeVee
Equipment as a gift from the original end user
purchaser purchased the ZeeVee Equipment.
• All ZeeVee Equipment, including replacement
products, are covered only for the original
warranty period. When the warranty on the original
product expires, the warranty on the replacement
product also expires.
• If we determine that the problem is not covered
under the limited warranty, we will notify you and
inform you of service or replacement alternatives
that are available to you on a fee basis.
• In the case of a paid repair: at the option of
ZeeVee, the ZeeVee Equipment will be repaired
or replaced with a new, repaired, refurbished, or
comparable product (whichever ZeeVee deems as
necessary).
• ZeeVee Equipment must be purchased through an
authorized ZeeVee distribution partner and dealer/
reseller. Check zeevee.com for a list of authorized
distributors and a list of any expressly excluded
dealer/resellers. ZeeVee does not warrant
equipment purchased through grey market
resellers or certain internet resellers.
WHAT THESE WARRANTIES EXCLUDE
Your warranties do NOT cover:
•Labor charges for installation or set-up of the
ZeeVee Equipment.
• Repairs or replacement due to misuse, accident,
lightning damage, unauthorized repair, power
surges, or other causes not within the control of
ZeeVee.
• Any modications or other changes to the ZeeVee
Equipment, including but not limited to software
or hardware modication in any way other than
as expressly authorized by ZeeVee, will void these
limited warranties. Except in the case of hardware
or software provided by ZeeVee, installing
modications, “hacks,” or utilizing service access
or “back doors” will void these limited warranties.
• Reception or transmission problems caused by
signal conditions, Internet connection problems,
or any other communication systems outside the
unit.
•Expendable accessories included in ZeeVee
Equipment such as batteries.
• Any ZeeVee Equipment that has been modied
or adapted to enable it to operate in any country
other than the country for which it was designed,
manufactured, approved, and/or authorized.
• Any ZeeVee Equipment that has altered or missing
serial numbers.
• Any ZeeVee Equipment that has been opened or
otherwise tampered with.
• Problems that are directly caused as a result
of using any third party accessories, parts or
components.
MATERIALS REQUIRED FOR WARRANTY
Please keep your sales receipt and any other
documentation showing proof of purchase. Also,
keep the original box and packaging material in case
you need to return your ZeeVee Equipment.
TO GET WARRANTY SERVICE
Warranty service will be provided by ZeeVee. If
you believe you need service for your ZeeVee
Equipment, please contact ZeeVee by calling our
customer care center at (877)-4ZeeVee; (877)-493-
3833. If it is determined that the product needs to
be returned for service or exchange, you will receive
a Return Material Authorization (RMA) number. Our
agents will help you through the process through
which you can return the product. ZeeVee is not
responsible for customer products received without
an RMA number and may reject such products.
TO GET OUT-OF-WARRANTY SERVICE
To obtain out-of-warranty service for your ZeeVee
Equipment, please contact ZeeVee by calling our
customer care center at (877)-4ZeeVee; (877)-493-
3833 for information on the possibility of and any
costs for repair or replacement of out-of-warranty
products. No agent, company, dealer, distributor, or
person is authorized to change, modify, or extend
the terms of these warranties in any manner.
LIMITATION OF LIABILITY
In no event will ZeeVee be liable for any amount
greater than the retail price of the ZeeVee
Equipment. ZeeVee shall not be liable for any
incidental or consequential damages (including
lost prots) for breach of any express or implied
warranty on the ZeeVee Equipment. Some countries
and states of the U.S. do not allow the exclusion or
limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply
to you. This warranty gives you specic legal rights
and you may also have other rights, which vary from
country to country and state to state.
HDbridge 2380 Configuration Guide | Page 11
Contact ZeeVee
Support
Contact us for installation and technical support, repairs, and warranty service:
+1 (877) 4-ZEEVEE (1.877.493.3833)
support@zeevee.com
Representatives are available from 9:00 AM to 6:00 PM, Monday through Friday (Eastern Time).
Sales
North America:
+1 (347) 851-7364 Phone
sales@zeevee.com
EMEA:
+44 1494 956677 Phone
EMEAsales@zeevee.com
NA
HDB2380-NA_Guide_RevB 2014-09
Proudly designed and built in the USA
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