HDbridge 2312
SERIES
CONFIGURATION GUIDE
EU
INSTRUCTIONS PERTAINING TO A RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS
Important Safety Instructions. Save These Instructions.
WARNING: When using electronic products, basic precautions should always be followed, including:
1. Keep these instructions.
2. Heed all warnings.
3. Follow all instructions.
4. Do not use this apparatus near water.
5. Clean only with dry cloth.
6. Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.
7. Do not install near any heat sources such as radiators, heat registers,
stoves, or other apparatus (including
ampliers) that produce heat.
8. Do not defeat the safety purpose of the polarized or grounding-type
plug. A polarized plug has two blades with one wider than the other.
A grounding type plug has two blades and a third grounding prong.
The wide blade or the third prong is provided for your safety. If the
provided plug does not t into your outlet, consult an electrician for
replacement of the obsolete outlet.
FCC Statement
FCC Compliance and Advisory Statement: This hardware device complies with Part 15 of the FCC rules.
Operation is subject to the following two conditions: 1) this device may not cause harmful interference, and 2) this device must accept any interference received including interference that may cause
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK
DO NOT REMOVE THE COVER (OR BACK).
NO USER SERVICABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning ash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to the
presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufcient
magnitude to constitute a risk to persons.
The exclamation point within an equilateral triangle is
intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in
the literature accompanying the product.
undesired operation. This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a commercial installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed or used in accordance with the instructions,
may cause harmful interference to radio communications. However there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures: 1) reorient or
relocate the receiving antenna; 2) increase the separation between the equipment and the receiver; 3)
connect the equipment to an outlet on a circuit different from that to which the receiver is connected;
4) consult the dealer or an experienced radio/TV technician for help. Any changes or modications not
expressly approved by the party responsible for compliance could void the user’s authority to operate
the equipment. Where shielded interface cables have been provided with the product or specied additional components or accessories elsewhere dened to be used with the installation of the product,
they must be used in order to ensure compliance with FCC regulations.
9. Power cord must be accessible to allow for the removal of power
from the unit.
10. Protect the power cord from being walked on or pinched, particularly
at plugs, convenience receptacles, and the point where they exit from
the apparatus.
11. Unplug the apparatus during lightning storms or when unused for
long periods of time.
12. Only use attachments/accessories specied by the manufacturer.
13. Refer all servicing to qualied service personnel. Servicing is required
when the apparatus has been damaged in any way, such as powersupply cord or plug is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally, or has been dropped.
14. WARNING: To reduce the risk of re or electric shock do not
place this apparatus in a position where it is exposed to dripping
or splashing liquids, rain, moisture, or excessively high humidity.
Objects containing liquid shall not be placed in proximity to the unit
such that they present a risk of spillage onto the apparatus.
Page 2 | HDbridge 2312-EU Configuration Guide www.zeevee.com
Welcome to ZeeVee.
Table of Contents
ZeeVee products convert your video and audio source to
a digital cable channel and broadcast it over coax to all
your HDTVs. This guide walks you through basic and more
enhanced setup for ZeeVee’s HDbridge 2312 modulator.
For support, repairs, and warranty service contact the
distributor where you purchased the product. For additional
questions call +1(877) 4-ZEEVEE (1.877.493.3833).
What’s in the Box
Here’s what you can expect to nd when you open the package:
Front and Back Panels ..........4
Basic Installation ...............5
Beginning setup ..............5
Tuning your channel at
the HDTV (Auto Scan) ..........5
Front Panel Conguration ..... 6-7
Setting the RF broadcast
channels or power ............6
CCIR Table vs Frequency Map ...7
Maestro Conguration ........ 8-9
Connecting with Maestro .......8
Conguring RF numbers
and virtual channels ...........8
Labeling channels with channel
and content information ........8
Using other Maestro tabs .......9
Available Separately
Power Cord
ZeeVee Modulator
Troubleshooting ..............10
Warranty .....................11
Declaration of Conformity ......12
Contact ZeeVee ...............12
HDbridge 2312-EU Configuration Guide | Page 3
Front and Back Panels
Page 4 | HDbridge 2312-EU Configuration Guide www.zeevee.com
HDb2312 Name and description of unit
Color Display Conguration and system status
5-Way Control Navigate options on front panel display
Coax Output Two groups of up to 3 frequency-agile DVB-T/C RF CATV output channels
for up to 12 video sources (2 groups of 3 channels is the default and
recommended). Output power can be set between +45 to +25 dBmV
using the Maestro web interface or the front panel.
Audio/Video Inputs Video: Composite
Audio: Analog 3.5mm
Event Detection This function not implemented yet
10/100 LAN Port Two symmetrical Ethernet ports for conguration and remote management
Delay Matched Audio Output For matching audio to external audio system (rst port only)
AC Power Input 100-240VAC / 50-60Hz
Basic Installation
Analog
Composite
Audio
Video
RF Output
+45 dBmV
Coax cable connects
to coax network
WARNING: +45 dBmV
Do not connect directly to HDTV
Factory default settings allow HDb2312
series modulators to broadcast up to 12SD
sources on RF channels 21, 22, 23, 24, 25,
and 26 for reception at connected HDTVs.
We recommend using the most updated
version of rmware. You can nd the latest
version on the Support section of our
website.
Beginning setup
1. Apply power.
2. Connect a Composite Video source to any
Composite Video Input of the HDb2312.
3. Connect the Analog Audio.
Composite
Video Source
Video Source
Back of HDb2312 Modulator
Ethernet to network or
directly to computer
Tuning your channel at the HDTV (Auto Scan)
1. Connect the Coaxial Output of the
HDb2312 to your RF network. If the RF
power for your network is too high, you
will observe video breakup.
2. Set the RF Input on the TVs to DVB-T
(default) or DVB-C with the Symbol Rate
6740 KS/sec.
3. Enter the RF number to tune directly to
the channel. For default channel lineup
information, refer to the Default Channel
Lineup table. If you cannot tune directly to
the channel at this point, it is because most
TVs will require you to run a full Auto Scan.
4. Run the Auto Scan through the menu
system of your HDTV to nd the channels.
Optional Delay Matched
Analog Audio Out to
audio system
DEFAULT CHANNEL LINEUP
DVB-T Factory
Defaults
Ch. 21 (474 MHz) 1 2
Ch. 22 (482 MHz) 3 4
Ch. 23 (490 MHz) 5 6
Ch. 24 (498 MHz) 7 8
Ch. 25 (506 MHz) 9 10
Ch. 26 (514 MHz) 11 12
Optional DVB-C
Channel Plan
Frequency 85 MHz 1 2 3
Frequency 93 MHz 4 5 6
Frequency 101 MHz 7 8 9
Frequency 109 MHz 10 11 12
Logical
Channel #
Logical
Channel #
HDbridge 2312-EU Configuration Guide | Page 5
Front Panel Conguration
You can set the RF broadcast channels using the
front panel controls. In many cases, your ZeeVee
modulator will require only these congurations.
Setting the RF broadcast channels or power
1. Unlock the panel by pressing/holding together
the left and right arrow buttons ( ) until
“Setup” lights up.
2. Press “OK” to enter the Conguration screen.
3. Use the arrow buttons ( ) to go to
each item you want to congure (such as RF
Number or RF Power), then press “OK” to edit
the highlighted eld. Use the up and down
() arrow buttons to scroll through the
options for that eld.
4. Once you’ve made changes, press “OK” to
accept. You can then select the next item for
conguration.
5. When nished making changes, use the
arrow buttons to scroll down and select
“Apply,” then click “OK” to save your changes.
Note: The front panel locks automatically after
a few seconds. To make more changes, press/
hold the left and right arrow buttons again to
re-enter the setup screen.
SETUP SCREEN
CONFIGURATION SCREEN
ACTIVE CONFIGURATION SCREEN
Shows audio/video being
encoded
Green — Both audio and
video are detected
Yellow — Video, but no
audio detected
Red — No video detected
To update rmware:
• If unit is connected to the
internet and can communicate
with our servers, select Update
Firmware from the Setup screen
and press “OK”.
To reset IP address:
• When using DCHP, select Reset
IP Address to force a release/
renew of your IP address, and
press “OK”.
To restore factory defaults or
revert rmware:
1. Power down the unit.
2. Hold the left and right arrows
down and reapply power. You
will be prompted to a screen:
• Press up arrow to reset to
defaults;
• Press down arrow to revert
rmware.
Page 6 | HDbridge 2312-EU Configuration Guide www.zeevee.com
CCIR Table vs Frequency Map
IMPORTANT NOTES
• RF Channel numbers are applied in
threes based on the frequency map.
For instance, if you enter RF Channel
# “21” then RF Channel # “22” and “23”
automatically populate.
• ZV channels can be set directly adjacent
to any other well-formed channel and
will not cause interference. No channel
spacing is required.
• DVB-T defaults to using specic channels
and frequency bands on the CCIR table.
You can change those settings from CCIR
to None and enter a frequency directly
using Maestro. For instance, instead of
entering RF channel 21, you could enter a
frequency such as “474 MHz.”
RF
Channel
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
Band (MHz)
470-478
478-486
486-494
494-502
502-510
510-518
518-526
526-534
534-542
542-550
550-558
558-566
566-574
574-582
582-590
RF
Channel
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
Band (MHz)
630-638
638-646
646-654
654-662
662-670
670-678
678-686
686-694
694-702
702-710
710-718
718-726
726-734
734-742
742-750
RF
Channel
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
Band (MHz)
790-798
798-806
806-814
814-822
822-830
830-838
838-846
846-854
854-862
862-870
870-878
878-886
886-894
894-902
902-910
36
37
38
39
40
590-598
598-606
606-614
614-622
622-630
56
57
58
59
60
HDbridge 2312-EU Configuration Guide | Page 7
750-758
758-766
766-774
774-782
782-790
76
77
78
79
80
910-918
918-926
926-934
934-942
942-950
Maestro Conguration
Maestro is a conguration tool that you use optionally to
customize your system beyond what is allowed in the front
panel. For example, using Maestro you can assign a channel
number (logical channel) independent of the RF number and
label the channels.
Connecting with Maestro
1. Connect your computer directly to the ZeeVee modulator
using a standard Ethernet cable (not a cross-over cable) or
connect the unit and your computer to any LAN that has a
DHCP server.
2. After a few moments,
an IP address will
appear at the top of
the front panel display.
3. Using any web browser
(Chrome or Firefox
preferred), enter the IP address to launch Maestro.
4. You will be directed to a login page.
Your user name is always “admin.”
The default password is “admin”
but you can change the password.
Login is case-sensitive.
5. After you log in, the Maestro Status tab appears. Here you
can see the general information status.
IP address
Conguring RF numbers and logical channel numbers (LCN)
1. Click on the Channel Plan tab.
2. Click in the RF # eld and enter the RF number as you
choose from the CCIR Table (on page 7). Make sure you’ve
reviewed the CCIR Table Important Notes before completing
this task.
3. Click in the LCN eld and enter a logical channel number.
The LCN is what the TV displays.
Note that you can choose a logical channel number that is
different from the RF#. For instance, if your RF# is 21, you
can choose 3 as your LCN.
4. Click Apply to save changes. Your unit stores congurations
so they are not lost on power-down.
5. Run Auto Scan at TV (see Tuning your channel at the HDTV,
page 5) when you have saved conguration changes.
Labeling channels with channel and content information
1. In the Channel Plan tab, click in the Name eld and enter
the channel short name (up to 7 characters).
2. Click in the Long Name eld and enter the long or more
descriptive channel name (up to 63 characters). The TV
displays these names and descriptions when the channel is
changed or info guide information is requested.
3. Click Apply to save changes.
Page 8 | HDbridge 2312-EU Configuration Guide www.zeevee.com
Using the Maestro tabs
Click on the Maestro tabs to congure your unit as
needed. We provide brief information here. Please
click on the Help button on each tab or refer to the
Support section of our website for further detail on
conguration options.
Delayed Audio Out found on
the Channel Plan tab allows
for matching audio to external
audio system (rst port only).
Manage All allows
you to view and
congure all units
on your network.
Group Action bar allows you to set
conguration for all selected units
actively managed on your network.
Allows you to change the RF
power output. You can also
change from DVB-T to DVB-C
and from CCIR to None.
THE DEVICE TAB
Allows you to change the
device password and update
rmware.
THE NETWORK TAB
Allows you to assign a static
IP address.
THE RF TAB
THE SUPPORT TAB
Provides technical support
contact information and
allows you to send logs for
troubleshooting.
HDbridge 2312-EU Configuration Guide | Page 9
Troubleshooting
Unable to
Connect
to Maestro
No picture or
channel found
at TV
Idle Screen
(bouncing logo)
Image Breakup Image or video break up is often caused by an issue in the RF/coax network. You may have chosen a channel number
Audio and
video are not
synchronized
If unable to connect, try one of the following:
If you are getting a page not found error when directly connected to a PC, try disabling WIFI. If that does not
correct it, make sure your PC is not using a static IP address. The PC and the HDbridge2000 unit must be on the same
IP subnet for them to communicate. For details on how to check for a static IP address, please see the FAQ section of
our website.
If the page loads, but all you see is a purple background and the ZeeVee logo (and are not prompted to log in)
please try a different web browser. We have found some older versions of Internet Explorer are not compatible with
the Maestro tool. Updating IE or using Firefox or Chrome should correct the issue.
Verify the HDTV has a DVB-T (or DVB-C) tuner. Verify that you have performed a full channel scan on the HDTV with
appropriate mode selected. If using DVB-C be sure that symbol rate at TV is set to 6740KS/sec.
Some digital tuners do not support HD content, remove video source and try the scan with only the idle screen.
Lower the power on the unit, then verify that the modulator is not conicting with any other channel by connecting the
unit directly to the HDTV.
One reason this may happen is when the unit does not detect video input. Verify the source is on and producing a
video signal, then verify the source is outputting a supported resolution.
that is not completely vacant.
If you are combining with other modulators, be sure the RF# selected on the unit does not conict with any other
channels, keep in mind that some analog modulators may spill over to adjacent channels and cause unexpected
interference.
If you are combining with a cable service, keep in mind that they sometimes have extra signals that a TV will not
display and can cause interference.
There may also be an RF power balance issue. Verify that the RF power of the unit is balanced with signals from other
modulators and from the cable company. As a test, try removing all other signals (cable, other modulators, etc) and
see if you still see similar issues.
Some TVs will also show video issues if the signal strength is too high. Try lowering the RF power on the unit to
ensure you are not overdriving the HDTV tuner.
If both the audio and video are being sent through the unit to the TV, be sure your rmware is fully updated, later
versions of rmware may have lip sync corrections.
If you are feeding the audio directly from the source into a distributed (whole house) audio system and not through the
ZeeVee unit, it will arrive to the speakers before the video arrives to the HDTV. This happens because the video is being
encoded into a digital signal, modulated by the unit and then demodulated at the HDTV. Each of these steps adds
latency that will not be reected in the audio because it is traveling a shorter path.
To work around the issue, you can try one of the following:
Use an audio delay device that allows you to add a delay to the audio stream before it reaches the sound system.
Feed the audio to the ZeeVee unit and send it to the HDTV with the video. Then take the audio out from an HDTV or
external QAM tuner (such as the ZvSync) and connect it to your audio system. The audio should have a similar amount
of delay since it has gone through the encoding and decoding process just as the video did.
Page 10 | HDbridge 2312-EU Configuration Guide www.zeevee.com
WARRANTY
HDbridge 2000 Series
and ZvPro Product Lines
ZeeVee, Inc. January 1, 2014
LIMITED FIVE YEAR WARRANTY
ZeeVee warrants your ZeeVee Equipment (dened
to include only HDbridge Series and ZvPro Series
of equipment) against defects in materials and
workmanship for a period of ve years from the date
of purchase. ZeeVee’s limited warranty extends only
to the original end user purchaser or any person
receiving the ZeeVee Equipment as a gift from the
original end user purchaser and to no other purchaser
or transferee. All warranties implied by law, including
any implied warranties of merchantability and tness
for a particular purpose, are expressly limited to
the duration of this express limited warranty. Some
countries or states of the U.S. do not allow limitations
on how long an implied warranty lasts, so the above
limitation may not apply to you.
EXCLUSIVE REMEDY FOR ZEEVEE EQUIPMENT
At the option of ZeeVee, the ZeeVee Equipment
will be repaired or replaced with a new, repaired or
refurbished product (whichever ZeeVee deems as
necessary) if it becomes defective or inoperative.
If ZeeVee cannot reasonably repair or replace the
ZeeVee Equipment then ZeeVee may, at its sole
discretion, refund the original purchase price or
the current retail price of the ZeeVee Equipment.
If ZeeVee chooses to repair or replace the ZeeVee
Equipment, or to refund the purchase price, this will
be the exclusive remedy. With the exception of any
warranties implied by the law of any country or state
of the U.S., this express limited warranty is exclusive
and in lieu of all other warranties, guarantees,
agreements and similar obligations of ZeeVee.
THE ABOVE WARRANTIES ARE SUBJECT TO THE
FOLLOWING CONDITIONS
• You must have proof of purchase from an
authorized ZeeVee dealer to receive warranty
service. A sales receipt or other document
showing that you purchased the ZeeVee
Equipment is considered proof of purchase.
• Warranty coverage begins the day the original end
user purchaser or any person receiving the ZeeVee
Equipment as a gift from the original end user
purchaser purchased the ZeeVee Equipment.
• All ZeeVee Equipment, including replacement
products, are covered only for the original
warranty period. When the warranty on the original
product expires, the warranty on the replacement
product also expires.
• If we determine that the problem is not covered
under the limited warranty, we will notify you and
inform you of service or replacement alternatives
that are available to you on a fee basis.
• In the case of a paid repair: at the option of
ZeeVee, the ZeeVee Equipment will be repaired
or replaced with a new, repaired, refurbished, or
comparable product (whichever ZeeVee deems as
necessary).
• ZeeVee Equipment must be purchased through an
authorized ZeeVee distribution partner and dealer/
reseller. Check zeevee.com for a list of authorized
distributors and a list of any expressly excluded
dealer/resellers. ZeeVee does not warrant
equipment purchased through grey market
resellers or certain internet resellers.
WHAT THESE WARRANTIES EXCLUDE
Your warranties do NOT cover:
•Labor charges for installation or set-up of the
ZeeVee Equipment.
• Repairs or replacement due to misuse, accident,
lightning damage, unauthorized repair, power
surges, or other causes not within the control of
ZeeVee.
• Any modications or other changes to the ZeeVee
Equipment, including but not limited to software
or hardware modication in any way other than
as expressly authorized by ZeeVee, will void these
limited warranties. Except in the case of hardware
or software provided by ZeeVee, installing
modications, “hacks,” or utilizing service access
or “back doors” will void these limited warranties.
• Reception or transmission problems caused by
signal conditions, Internet connection problems,
or any other communication systems outside the
unit.
•Expendable accessories included in ZeeVee
Equipment such as batteries.
• Any ZeeVee Equipment that has been modied
or adapted to enable it to operate in any country
other than the country for which it was designed,
manufactured, approved, and/or authorized.
• Any ZeeVee Equipment that has altered or missing
serial numbers.
• Any ZeeVee Equipment that has been opened or
otherwise tampered with.
• Problems that are directly caused as a result
of using any third party accessories, parts or
components.
MATERIALS REQUIRED FOR WARRANTY
Please keep your sales receipt and any other
documentation showing proof of purchase. Also,
keep the original box and packaging material in case
you need to return your ZeeVee Equipment.
TO GET WARRANTY SERVICE
Warranty service will be provided by ZeeVee. If
you believe you need service for your ZeeVee
Equipment, please contact ZeeVee by calling our
customer care center at (877)-4ZeeVee; (877)-493-
3833. If it is determined that the product needs to
be returned for service or exchange, you will receive
a Return Material Authorization (RMA) number. Our
agents will help you through the process through
which you can return the product. ZeeVee is not
responsible for customer products received without
an RMA number and may reject such products.
TO GET OUT-OF-WARRANTY SERVICE
To obtain out-of-warranty service for your ZeeVee
Equipment, please contact ZeeVee by calling our
customer care center at (877)-4ZeeVee; (877)-493-
3833 for information on the possibility of and any
costs for repair or replacement of out-of-warranty
products. No agent, company, dealer, distributor, or
person is authorized to change, modify, or extend
the terms of these warranties in any manner.
LIMITATION OF LIABILITY
In no event will ZeeVee be liable for any amount
greater than the retail price of the ZeeVee
Equipment. ZeeVee shall not be liable for any
incidental or consequential damages (including
lost prots) for breach of any express or implied
warranty on the ZeeVee Equipment. Some countries
and states of the U.S. do not allow the exclusion or
limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply
to you. This warranty gives you specic legal rights
and you may also have other rights, which vary from
country to country and state to state.
HDbridge 2312-EU Configuration Guide | Page 11
DECLARATION OF CONFORMITY
Manufacturer’s Name: ZeeVee, Inc.
declares that the product
Product Name: HDbridge 2000 Series
Regulatory Product
Number:
conforms to the following Product Specications:
Safety: IEC 60065: Audio, Video and similar electronic apparatus
All listed products meet the RoHS guidelines for electronic components, and hardware. This complies
with the requirements of the (RoHS 2) DIRECTIVE 2011/65/EU OF THE EUROPEAN PARLIAMENT AND
OF THE COUNCIL of 8 June 2011 governing the use of the substances: Lead, Mercury, Hexavalent
Chromium, Cadmium, Polybromated Biphenyls, Polybromated Diphenyl Ether, Pentabromodiphenyl
Ether, Octabromodiphenyl Ether, Decabromodiphenyl Ether.
Stephen Metzger
Vice President of Engineering
Direct all specic inquires to the ZeeVee, Inc. Engineering Department
September 2014
1 Monarch Drive, Suite 200
Littleton, Massachusetts
01460 USA
HDB2312
HDB2380
HDB2640
HDB2540
HDB2620
HDB2520
HDB2840
(all product options on all variants)
IEC 60065: 2001 (Seventh Edition) + A1:2005
EMC: RF Emissions per FCC Part 15 / Canada CS-03 / European EN55022 : Class A
EN55024: European Union (RF Immunity/Susceptibility)
EN61000-4-2: Electrostatic Discharge
EN61000-4-3: Radio Frequency Interference
EN61000-4-4: Electrical Fast Transients
EN61000-4-5: Surge
EN61000-4-6: Conducted Radio Frequency Interference
EN61000-4-8: Magnetics
EN61000-4-11: Dips and Interrupts
The listed products herewith comply with the requirements of the EMC
Directive 2004/108/EC and the Low Voltage Directive 2—6/95/EC and carry
the CE-Marking accordingly.
Contact ZeeVee
Support
For support, repairs, and warranty
service contact the distributor
where you purchased the product.
For additional questions call
+1(877) 4-ZEEVEE (1.877.493.3833)
or e-mail support@zeevee.com.
Representatives are available from
9:00 AM to 6:00 PM, Monday
through Friday (Eastern Time).
Sales
North America:
+1 (347) 851-7364 Phone
sales@zeevee.com
EMEA:
+44 1494 956677 Phone
EMEAsales@zeevee.com
70-00040-00 Rev. C 2015-03
EU
Proudly designed and built in the USA
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