Zebra Technologies P430I Users manual

980470-001 Rev. A

Zebra

®

P430i

Card Printer

User’s Manual

ual-Sid

ed Color

Foreword

This manual contains installation and operation info rmation for the Zeb ra P430 i Card Printe rs manufactu red by
Zebra Technologies Corporation, Camarillo, California.

Return Materials Authorization

Before returning any equipment to Zebra Technologies Corporation for in-warranty or out-of-warranty repair,
contact Repair Administration for a Return Materials Authorization (RMA) number. Repack the equipment in
the original packing material and mark the RMA number clearly on the outside. Ship the equipment, freight
prepaid, to the address listed below:

• For USA, Latin America, and Asia / Pacific:
Zebra Technologies Corporation
Zebra Card Printer Solutions
1001 Flynn Road
Camarillo, CA. 93012-8706.USA
Phone: [phone]
FAX: [phone]

• For Europe and Middle East:
Zebra Technologies Corporation
Zebra Card Printer Solutions
Pittman Way, Fulwood
Preston, PR2 9ZD
Lancashire, U.K.
Phone: +44 - 1 - 772 - 797555
FAX: +44 - 1 - 772 - 693000

980470-001 Rev. B P430i User’s Manual i

Foreword

Copyright Notice

© 2006 ZIH Corp.
This document contains information proprietary to Zebra Technologies Corporation. This document an d the

information contained within is Copyrighted by Zebra Technologies Corporation and may not be duplicated in
full or in part by any person without written approval from Zebra. While every effort has been made to keep the
information contained within current and accurate as of the date of publication, no guarantee is given that the
document is error-free or that it is accurate with regard to any specification. Zebra reserves the right to make
changes, for the purpose of product improvement, at any time.

Trademarks

P430i is a trademark and Zebra is a re gistered trademark of Zebra Technologies Corporation. Windows and
MS.DOS are registered trademarks of Microsoft Corp. All other trademarks or registered trademarks are marks
of their respective holders.

Product Disposal

Product Disposal Information • Do not dispose of this product in unsorted municipal

waste. This product is recyclable, and should be recycled ac co rding to your local
standards. For more information, please see our web site at:

http://www.zebra.com/environment

ii P430i User’s Manual 980470-001 Rev. B

Declarations of Conformity

Foreword

89/336/EEC
modified by

92/31/EEC and

93/68/EEC

73/23/EEC modified

by 93/68/EEC

1999/5/CE

EMC Directive

EMC Directive

EMC Directive EN55024 (2001)

Low voltage

Directive

R&TTE Directive

EN 55022 (1998) RF Emissions control

EN 301489-3 V1.4.1 RF Emissions and Immunity for radio

equipment
Immunity to Electro-Magnetic

Disturbances

EN 60950-1 (2001) Product safety

EN300330-2 V1.1.1 Radio Frequency Interferences

For a formal certificate, please contact the Compliance Office at Zebra’s Camarillo facility.

EUROPE:

Norway Only: This product is also designed for IT power system with phase to phase voltage

230V. Earth grounding is via the polarized, 3-wire power cord.

FI: “Laite on liitettävä suojamaadoitus koskettimilla varustettuun pistorasiaan”
SE: “Apparaten skall anslutas till jordat uttag”
NO: “Apparatet må tilkoples jordet stikkontakt”

FCC Regulations

Model P430i has been tested and found to comp ly with the limits for a Class A digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protect io n against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and operated in accordance with the P430i User’s Manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely
to cause harmful interference in which case the user will be required to correct the interference at his own
expense.

Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly
approved by Zebra may cause harmful interference and void the FCC authorization to operate this equipment.

FCC Radiation Exposure Statement (applicable to 15.247 device only)

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with mi nimum 20 cm between the radiator and your body. This
transmitter must not be collocated or operating in conjunction with any other antenna or transmitter unless
authorized to do so by the FCC.

Industry Canada Notice

This device complies with Industry Canada ICES-003 class A requirements.

Cet equipement est conforme a l’ICES-003 classe A de la norm Industrielle Canadian.

980470-001 Rev. B P430i User’s Manual iii

Foreword

P430i Printer Model

The Zebra Product Number tells a story:
Here is a quick review of the Zebra Card Printer Series numbering and lettering system to help you.
Model numbers include identifiers that specify options using the following lettering conventions:

Part Number Description

P 4 3 0 i - _ _ _ _ _ - _ _ _

_ _ _ _ _ - 0 _ _ _ _ - _ _ _
_ _ _ _ _ - B _ _ _ _ - _ _ _
_ _ _ _ _ - C _ _ _ _ - _ _ _
_ _ _ _ _ - D _ _ _ _ - _ _ _
_ _ _ _ _ - E _ _ _ _ - _ _ _
_ _ _ _ _ - F _ _ _ _ - _ _ _
_ _ _ _ _ - H _ _ _ _ - _ _ _

_ _ _ _ _ - _ 0 _ _ _ - _ _ _
_ _ _ _ _ - _ M _ _ _ - _ _ _

_ _ _ _ _ - _ _ 0 _ _ - _ _ _
_ _ _ _ _ - _ _ 1 _ _ - _ _ _
_ _ _ _ _ - _ _ 3 _ _ - _ _ _

_ _ _ _ _ - _ _ _ 0 _ - _ _ _

_ _ _ _ _ - _ _ _ _ A - _ _ _
_ _ _ _ _ - _ _ _ _ C - _ _ _

Base Printer

P430i Color Card Printer

Smart Card Options

None
Contact Encoder
Contact encoder & HID iCLASS
Contact encoder & MIFARE contactless
Contact station
HID iCLASS
MIFARE contactless

Magnetic Encoder

None
Yes (select defaults below)

Magnetic Encoder Defaults

None
Stripe Down, HiCo
Stripe Up, HiCo

Memory Expansion

None

Interface

USB Only
USB and Ethernet

Power Cords

_ _ _ _ _ - _ _ _ _ _ - I _ _
_ _ _ _ _ - _ _ _ _ _ - U _ _

_ _ _ _ _ - _ _ _ _ _ - _ D 0

U. S. and Europe
U. K. and Australia

Windows Drivers and User Documentation / Training CD

Windows Drivers and User Documentation / Training
included on one CD (Software & Documentation Package)
which contains Multi-language documentation

Icons

Throughout this manual, different icons highlight important information, as follows:

iv P430i User’s Manual 980470-001 Rev. B

Foreword

Note • Indicates information that emphasizes or supplements important poin ts of the main

text.

Important • Advises you of informatio n that is essential to comple te a task, or point s out the

importance of specific information in the text.

Provides an example or scenario to demonstrate or clarify a section of text.

Electrostatic Discharge Caution • Warns you of the potential for electrostatic
discharge.

Electric Shock Caution • Warns you of a potential electric shock situation.

Caution • Warns you of a situation where excessive heat could cause a burn.

Caution • Advises you that failure to take or avoid a specific action could result in

physical harm to you, or could result in physical damage to the hardware.

980470-001 Rev. B P430i User’s Manual v

Foreword

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vi P430i User’s Manual 980470-001 Rev. B

Table of Contents

1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Controls, Connectors, and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2 • Installation and Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Installing the Print Driver Software and Setting Driver Options. . . . . . . . . . . . . . . . . . . . . 10

Installing the P430i Print Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Loading a Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Installing the Card Cleaning Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Setting the Card Thickness Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Loading Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Card Output Hopper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Connecting the Printer to your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Connecting Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Printing a Test Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Packing the P430i Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

3 • Printing a Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Setting Printer Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Printing a Sample Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Removing Rejected Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Feeding One Card at a Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

980470-001 Rev. A P430i User’s Manual vii

Table of Contents

4 • Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

When to Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

How to Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Card Cleaning Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

When to Replace the Cleaning Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

How To Replace the Cleaning Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

5 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Print Quality Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Troubleshooting the Ethernet Connection and Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Resetting to Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Ethernet Adapter Status Indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Network Status/Activity Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

6 • Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Card Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Card Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Bi-Directional Communications Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Mechanical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Media Loading Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

• Magnetic Card Stripe Encoder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Sample Encoding Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Magnetic Encoder Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

When to Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

How to Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

ISO Standard Encoding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Media Loading Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

viii P430i User’s Manual 980470-001 Rev. A

Table of Contents

• Smart Card Contact Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Smart Card Contact Station Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Printer Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

• Connecting to a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

External Print Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Internal Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Sales and Support Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

• Worldwide Sales & Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Corporate Headquarters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

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x P430i User’s Manual 980470-001 Rev. A

1

Introduction

Thank you for choosing the Zebra P430i Card Printer. This manual guides you to efficient start up and operation
of your new Card Printer.

Printer Features

The following shows the main functional features found on your P430i Printer.

Ribbon
Supply
Spindle

Print Head
Carriage Latch

(Optional)
Smart Card
Contact Station

Card Flipper

ed Color

Dual-Sid

Reject Bin
(Access Door shown open)

Print
Head

(Optional)
Magnetic
Encoding
Station

Output
Hopper
(shown in
open
position)

Main
Lid(shown

Print Head Carriage
(shown in open
position)

Ribbon
Ta ke - Up
Spindle

Card
Feeder
Cover
(shown
open)

Card
Thickness
Control

Panel
Button

LCD
Display
Panel

Card
Cleaning
Cartridge

980470-001 Rev. A P430i User’s Manual 1

Introduction

Controls, Connectors, and Indicators

Controls, Connectors, and Indicators

Your P430i Printer has an LCD Display Panel and a Panel Button on the front and a power connector, power
switch, and interface connector(s) on the rear panel.

Panel Button

r

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LCD Display
Panel

Power
Switch

Power
Connector

USB Connector

10/100base-T
Connector *

Ethernet Switch *

Optional DB-9
Connector location
for Smart Card
Contact Station

Network
Status /
Activity
LED *

Ethernet
Adapter
Status
LED *

* These
are on the
optional
Ethernet
Adapter.

2 P430i User’s Manual 980470-001 Rev. A

LCD Panel

The LCD Panel can display the following messages:

Message Mode

Operational

Initializing Scrolling

SELF TEST Scrolling

READY Fixed

DOWNLOADING DATA Fixed

PRINTING MONO Fixed

MAG ENCODING Fixed

CONTACT ENCODING Fixed

CONTACTLESS ENCODING Scrolling

PRINTING CYAN Fixed

Introduction

Controls, Connectors, and Indicators

PRINTING YELLOW Fixed

PRINTING MAGENTA Fixed

PRINTING BLACK Fixed

PRINTING OVERLAY Fixed

DOWNLOADING FW Fixed

Warnings (Printer will still Operate)

CLEAN PRINTER Scrolling

ENCODING ERROR (printing stops) Blinking

CONTACT ERROR Blinking

CONTACTLESS ERROR Scrolling

INVALID MAGNETIC DATA (encoding stops) Scrolling

INVALID CONTACT DATA (encoding stops) Scrolling

INVALID CONTACTLESS DATA (encoding stops) Scrolling

EMPTY FEEDER & PRESS BUTTON Scrolling

Cleaning

CLEANING PRINTER Blinking

REMOVE RIBBON THEN CLOSE HEAD Scrolling

EMPTY FEEDER & PRESS BUTTON Scrolling

LOAD CLEANING CARD INTO FEEDER Scrolling

PRESS BUTTON TO CONTINUE Scrolling

FEED LONG CLEANING CARD IN EXIT Scrolling

980470-001 Rev. A P430i User’s Manual 3

Introduction

Controls, Connectors, and Indicators

Message Mode

CLEANING PRINTER Blinking

Errors (Printer will not operate)

BROKEN RIBBON Blinking

OUT OF RIBBON Blinking

MECHANICAL ERROR Blinking

OUT OF CARDS Blinking

PRINT HEAD OPEN Blinking

CHECK RIBBON Blinking

REJECT BOX FULL Blinking

LID OPEN Fixed

COMMAND ERROR Blinking

4 P430i User’s Manual 980470-001 Rev. A

2

Installation and Setup

General Information

This section will guide you through the installation and setup of your P430i Card Printer. This consists of the
following procedures, which should be performed in the order presented.

• Unpacking the Printer

• Installing the Print Driver Software and Setting Driver Options

• Loading a Ribbon

• Installing the Card Cleaning Cartridge

• Setting the Card Thickness Control

• Loading Cards

• Connecting the Printer to your Computer

• Connecting Power

• Printing a Test Card to verify printer operation

The procedure to be followed for Packing the Printer for Shipment is given at the end of this section.

The printer should be placed in a location that allows easy access to all sides. The printer should never be
operated while resting on its side or upside down.

980470-001 Rev. A P430i User’s Manual 5

Installation and Setup

U

Unpacking the Printer

Electric Shock Caution • Limit AC power supplied to the P430i Printer to 100 – 230
volts, 60 ~ 50 Hertz. Limit excess current draw to 16 amps or less, using an associated
circuit breaker or other such device. Never operate the printer in a location where
operator, computer, or printer can get wet. Personal injury could result. The printer must
be connected to an earthed electrical power source and properly protected against
electrical surges and grounding faults; the electrical reliability of the printer is based on
the reliability of the mains power source and with the earth connection.

The printer’s power supply is an internal unit that can only be serviced or replaced by
trained and authorized personnel.

Unpacking the Printer

You r P 43 0i Card Printer ships in a carton and protective anti-static bag. Keep all packaging material in case you
need to move or re-ship the printer.

1. Inspect the shipping container to ensure that no damage has occurred during shipment. If any damage is

apparent, file a claim with the shipper.

2. Unlatch and remove the handles on either end of the shipping container, as shown in the figure below.

P

3. (See the figure on the next page as you perform the following steps.) Lift the upper part of the shipping

container off of the lower part (which will still hold the printer and its packing material).

4. Remove the packing material around the top of the printer.

6 P430i User’s Manual 980470-001 Rev. A

Installation and Setup

Unpacking the Printer

5. Lift the printer out of the carton by holding it with both hands.

6. Please ensure that you have a clean and nearly dust free environment for proper operation and storage of the

printer.

7. Make sure the following items are included with your P430i printer:

980470-001 Rev. A P430i User’s Manual 7

Installation and Setup

Unpacking the Printer

CD-ROM with Driver Wizard
and User’s Manual

Power Cables (2)

Card Cleaning Cartridge

USB Cable

Cleaning Kit

If any items are missing, please contact your dealer. To reorder, please refer to Appendix D of this
manual.

8. Remove packing tape securing the printer’s Main Cover and Card Feeder Cover.

9. Your P430i Printer ships with warning tape where the Card Cleaning Cartridge will be installed, and a pad

that protects the print head from possible damage in shipment. To remove the tape and pad, follow the
following steps:

a. Open the printer’s main lid by lifting at its lower front lip.

Dual-Sided Color

8 P430i User’s Manual 980470-001 Rev. A