Zebra Technologies P310C, P310F User Manual
User's Manual
P310C & P310F
User's Manual No. 980261-001
1999 Zebra Technologies Corporation
Rev. B
FOREWORD
This manual contains installation and operation information for the P310 Series card printers
manufactured by Zebra Technologies Corporation, Camarillo, California.
RETURN MATERIALS AUTHORIZATION
Before returning any equipment to Zebra Technologies Corporation for in-warranty or out-of-
warranty repair, contact Repair Administration for a Return Materials Authorization (RMA)
number. Repack the equipment in the original packing material and mark the RMA number
clearly on the outside. Ship the equipment, freight prepaid, to the address listed below:
For USA and Latin America:
Zebra Technologies Corporation
Eltron Card Printer Products
1001 Flynn Road
Camarillo, CA. 93012-8706. USA
Phone: +1 (805) 579 1800
Fax: +1 (805) 579 1808
Toll Free in US: (800) 452-4056
For Europe, Asia, and Pacific:
Zebra Technologies Corporation
Eltron Card Printer Products
Zone Industrielle, Rue dAmsterdam
44370 Varades, France
phone: +33 (0) 240 097 070
Fax: +33 (0) 240 834 745
COPYRIGHT NOTICE
This document contains information proprietary to Zebra Technologies Corporation. This
document and the information contained within is copyrighted by Zebra Technologies
Corporation and may not be duplicated in full or in part by any person without written approval
from Zebra. While every effort has been been made to keep the information contained within
current and accurate as of the date of publication, no guarante is given or implied that the
document is error-free or that it is accurate with regard to any specification. Zebra reserves the
right to make changes, for the purpose of product improvement, at any time.
TRADEMARKS
P310 is a service mark and Eltron is a registered trademark of Zebra Technologies Corpora-
tion. Windows and MS-DOS are registered trademarks of Microsoft Corp. All other marks are
trademarks or registered trademarks of their respective holders.
980261-001 Rev. B
iii
WARRANTY INFORMATION
WE NEED TO HEAR FROM YOU!
To Establish Your Warranty Period And Provide Access To Technical Support, Send Us your
Product Registration Card Today!
Zebra warrants the mechanism, control electronics and power supply, under normal use and
service, to be free from defects in material and workmanship for a period of twelve (12)
months from the date of purchase by the end user. Zebra warrants the print head, under
normal use and service, to be free from defects in material and workmanship for a period of
twelve (12) months from the date of purchase by the end user. Proof of purchase or product
registration is required. If proof of purchase or product registration cannot be established,
shipment date to the original buyer (dealer or distributor) will be used to establish the warranty
period.
Failure to exercise caution to protect the equipment from electrostatic discharge damage,
adverse temperature and humidity conditions or physical abuse, including, but not limited to,
improper packaging, shipping, service or repairs performed by personnel not authorized by
Zebra may void the warranty. Failure to use only Zebra approved media may void the warranty.
Zebra will, at its option, repair or replace the equipment or any parts which are determined to
be defective within this warranty period, and which are returned to Zebra F.OB. factory of
origin.
The warranty set forth above is exclusive and no other warranty, whether written or oral, is
expressed or implied. Zebra specifically disclaims the implied warranties of merchantability
and fitness for a particular purpose.
DECLARATIONS OF CONFORMITY
European Council Directive
89/336/EEC
modified by
92/31/EEC and
93/68/EEC
73/23/EEC modified
by 93/68/EEC
EMC Directive
EMC Directive
Compliance to Standards
EN 55022-B
EN 500082-1,
1992
EN 60950 Product SafetyLow voltage Directive
RF Emissions
Immunity to
Electromagnetic
Disturbances
control
Model : P310 conforms to the following spécification:
FCC Part 15, Subpart A, Section 15.107(a) and Section 15.109(a)
Class A digital device
Supplemental Information:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following Two
Conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
Note:
This equipment has been tested and found to comply with the limits for a class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmfull interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may cause harmfull
interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmfull interference in which case the user will be required to correct the
interference at his own expense.
INDUSTRY CANADA NOTICE
This device complies with Industry Canada ICS-003 class A requirements.
iv
980261-001 Rev. B
INTRODUCTION
Thank you for choosing the Eltron P310 Plastic Card Printer.
These printers produce cards ideal for personalized identification, access control, visitor,
membership, promotion and luggage card, badges and tags.
This manual guides you to an efficient start up and operation of your new Card Printer.
P310 PRINTER MODELS
Eltron's Product Numbers tell the story:
Here is a quick review of Eltron's Card Printer Series numbering and lettering system to help
you.
Eltron's P310C Plastic Card Printer Series employ Dye Sublimination and Resin Thermal
Transfer Technologies. Model numbers include identifiers that specify options and items in the
Ship-Away kits.
Eltron's P310F Plastic Card Printer Series employ Resin Thermal Transfer Technology. Model
numbers include identifiers that specify options and items in the Ship-Away kits.
980261-001 Rev. B
v
ICONS
Throughout this manual, different icons highlight
important information, as follows:
Important general information.
Mechanical hazard, such as one associated with
moving parts, capable of resulting in equipment
damage or personal injury.
Electrical hazard, such as an exposed voltage
point, capable of causing electrical shock and
personal injury.
An area where electrostatic discharge (ESD) can
cause component damage. Use a grounding wrist
band.
vi
Elevated temperature hazard, capable of
producing a burn.
Keep Card Printer clean by minimizing cover open
time.
980261-001 Rev. B
Table of contents
ICONS ............................................................................... vi
GETTING STARTED ............................................................ 1
UNPACKING YOUR CARD PRINTER ................................... 1
INDICATORS AND CONTROLS........................................... 3
PRINTER INSTALLATION..................................................... 4
OPERATION ............................................................ 5
P310 PRINTER FEATURES ................................................... 5
LOADING RIBBONS ............................................................ 6
LOADING CARDS ............................................................... 8
FEEDING ONE CARD AT A TIME ........................................ 10
REMOVING CARD CARTRIDGE ........................................... 11
PRINTING A TEST CARD .................................................... 12
PRINTING A SAMPLE CARD ................................................ 13
CLEANING ......................................................................... 17
CLEANING SYSTEM ............................................................ 18
CLEANING THE PRINT HEAD ............................................. 19
CARD CLEANING CARTRIDGE ........................................... 20
TROUBLESHOOTING .......................................................... 23
TECHNICAL SPECIFICATIONS ............................................. 27
APPENDIX A - MAGNETIC CARD STRIPE ENCODER ............ 31
APPENDIX B - SMART CARD CONTACT STATION ................ 33
INTRODUCTION ................................................................. 33
APPENDIX C - ACCESSORIES AND SUPPLIES ..................... 35
RIBBONS ............................................................................. 35
CARDS ................................................................................ 36
ACCESSORIES ..................................................................... 37
980261-001 Rev. B
vii
viii
980261-001 Rev. B
1
GETTING STARTED
UNPACKING
YOUR CARD
PRINTER
Your P310 printer ships in a carton and protective
anti-static bag. Keep all packing material in case
you need to move or re-ship the printer.
While unpacking, inspect the carton to ensure that
no damage occurred during shipping.
Please ensure that you have a clean and nearly
dust free environment for proper operation and
storage of the printer.
980261-001 Rev. B
1
In addition to user documentation, make sure the
following items are included with your P310 printer:
CARD CARTRIDGE POWER CABLE
CARD OUTPUT HOPPER INTERFACE CABLE
CLEANING KIT
PRINTER DRIVER DISK
(Floppy or/and CD Rom for P310C only)
+ OPERATOR HELP GUIDE
(Not Shown)
CARD CLEANING CARTRIDGE
If any items are missing, please contact your dealer.
To reorder, please refer to Appendix C of this manual.
2
980261-001 Rev. B
INDICATORS
AND CONTROLS
Your P310 Printer has three Status indicators and
a panel button on the front and a power switch on
the rear:
INDICATOR
OTHER ALERTS
INDICATORS
PANEL
BUTTON
INDICATORS (green, amber & red) signal
printer activity by illuminating or flashing, as follows:
ON FLASHING
POWER ON
LOAD CARDS
PRINTER ALERT
REFER TO TROUBLESHOOTING
AMBER & RED
FLASHING
ALL FLASHING
PROCESSING
REPLACE RIBBON
ENCODER ALERT
REFER TO TROUBLESHOOTING
PRINTER CLEANING
PROCESS REQUIRED
PRINT HEAD COOL DOWN MODE
PRINTING WILL RESTART SHORTLY
980261-001 Rev. B
PANEL
BUTTON
This is a push button to operate the printer for:
- CLEAR ERROR
- CLEANING PROCESS
SEE CHAPTER 4
- TEST CARD
SEE CHAPTER 2
3
PRINTER
INSTALLATION
The following will guide you through the
installation of your P310 Printer.
CAUTION: Limit AC power supplied to the P310
to 110 ~ 230 volts, 60 ~ 50 Hertz, for an
associated 680 ~ 280 milliamps. Limit excess
current draw to 16 amps or less, using an associated
circuit breaker or other such device. Never operate
the printer in a location where operator, computer,
or printer can get wet. Personal injury could result.
The electrical security of the printer is based on
the reliability of the mains power source.
1. Place the printer in a location that allows easy access
to all sides. The printer should never be operated while
resting on its side or upside down.
2. Place the printer's power swith in the OFF (0) position.
3. Insert the power cable into the printer power socket
and attach to grounded electrical socket of the proper
voltage and type.
4. Attach interface cable to printer and computer and
then secure.
5. Switch power on.
CAUTION: Intermittent or unpredictable
operation may occur from unsecured connectors.
If damaged, the power cable must be replaced by
an exact equivalent.
4
980261-001 Rev. B
2
OPERATION
P310 PRINTER
FEATURES
PLEASE NOTE: Any blue items inside the printer can be operated by the user.
STANDARD FEATURES
1. Print Head
2. Print Head Unlock Lever
3. Manuel Holder
4. Card Output Hopper
The following shows the features found on
your P310 Printer.
OPTIONAL FEATURES
A.Magnetic Encoding Station
B. Smart Card Contact Station
5. Status Indicators
6. Panel Button
7. Card Cleaning Cartridge
8. Card Cartridge
9. Card Thickness Control
980261-001 Rev. B
5
LOADING
RIBBONS
The P310 Printer requires approved ribbons
(See Appendix C). The Resin Thermal Transfer and
Dye Sublimation ribbons for P310C only and
monochrome ribbons for P310F only are specifically
designed for your P310 Printer. For optimum per-
formance and printer life (Print Head), always use
approved ribbons.
DO NOT TOUCH the print head or the electronic
components on the print head carriage. Discharges
of electrostatic energy that accumulates on the sur-
face of the human body or other surfaces can
damage the print head and other electronic
components used in the device.
1. Remove ribbon from packaging.
2. Open cover and press down on the print
head unlock lever to open the print head
carriage. The print head carriage will pop
open.
Continued on next page .......
6
980261-001 Rev. B
Loading...