Zebra Technologies P310 User Manual

User’s Guide

800-658-8788 www.abcoffice.com

abcoffice

P310

User’s Manual No. 980261-001 Rev. C

 2003 ZIH Corp.

800-658-8788 www.abcoffice.com

abcoffice

FOREWORD

800-658-8788 www.abcoffice.com

abcoffice

This manual contains installation andoperationinformationfortheP310Seriescardprintersman ufactured by Zebra Technologies Corporation.

RETURN MATERIALS AUTHORIZATION

Before returning any equipment to Zebra Technologies Corporation for in-warranty or out-of-warranty repair, contact Repair Administration for a Return Materials Authorization (RMA) number. Repacktheequipment in the originalpackingmaterialand mark the RMA numberclearly on the outside. Ship the equipment, freight prepaid, to the address listed below:

For USA and Latin America:

Zebra Technologies Corporation

Card Imaging Division

1001 Flynn Road

Camarillo, CA. 93021-8706. USA

Phone: +1 (805) 579-1800

FAX: +1 (805) 579-1808

For Europe, Asia, and Pacific:

Zebra Technologies Corporation, Southern Europe

Card Imaging Division

Zone Indutrielle, Rue d'Amsterdam

44370 Varades, France

Phone: +33 (0) 240 097 070

FAX: +33 (0) 240 834 745

This document contains information proprietary to Zebra Technologies Corporation. This docu ment and theinformationcontainedwithiniscopyrighted by Zebra Technologies Corporationand may not be duplicated in full or in part by any person without written approval from Zebra. While every effort hasbeenmadetokeepthe information contained within currentandaccurateasofthe date of publication, noguarantee is given or impliedthat the document is error-free or thatit is ac curate with regard to any specification. Zebra reserves the righttomakechanges,forthepurposeof product improvement, at any time.

TRADEMARKS

P310 is a service mark of Zebra Technologies Corporation. Windows and MS-DOS are registered trademarks of Microsoft Corp. All other marks are trademarks or registered trademarks of their re spective holders.

980261-001 Rev.C iii

PRODUCT WARRANTY STATEMENT

800-658-8788 www.abcoffice.com

abcoffice

All Zebra Card Printers are warranted against defects in material or workmanship for twelve (12) months from the purchase date.

Proof of purchase or shipment date is required to validate the warranty period. The warranty be comes voidiftheequipment is modified,improperlyinstalled or used, damagedbyaccidentor ne glect, or if any parts are improperly installed or replaced by the user.

Note: Products returned must be packaged in the original or comparable packing and shipping container. Intheeventequipmentisnotso packaged, or if shipping damage isevident,itwillnotbe accepted forservice under warranty. If it is determined that the product returned for warranty ser-

vice or replacement is not defective as herein defined, the customer will pay all handling and

transportation costs.

Since printheadwearispartof normal operation, the originalprintheadiscovered by a twelve (12) month warranty. Warranty period begins on purchase date.

To qualify for this warranty, the printhead must be returned to the factory or to an authorized service center. Customers are not required to purchase Zebra supplies (media and/or ribbons) for warranty qualification. However, ifitis determined that the useofothermanufacturer supplies has caused any defect in the printhead for which a warranty claim is made, the user is responsible for

all labor and material charges required torepair the defect. The warranty becomes void if the

printhead is physically worn or damaged; also if it is determined thatfailuretofollowthepreventive maintenance schedule listed in the User’s Guide has causes defect in the thermal printhead for which a warranty claim is made.

All parts, maintenance kits, options kits, and accessories are warranted to be free of defects inmate rial and workmanship for 90 days (except where otherwise denoted) from date of purchase. This warranty become void if theitem ismodified, improperlyinstalled orused, or damaged byaccident or neglect.

iv 980261-001 Rev.C

DECLARATIONS OF CONFORMITY

800-658-8788 www.abcoffice.com

abcoffice

European Council Directive Compliance to Standards

89/336/EEC

Modified by

92/31/EEC &

93/61/EEC

73/23/EEC

Modified by

93/68/EEC

Model: P310 conforms to the following specification:

FCC Part 15, Subpart A, Section 15.107(a) and Section 15.109(a) Class A digital device

Supplemental Information:

This device complies withPart 15of theFCC Rules.Operation issubject tothe following Two Con ditions: (1) This device may not cause harmful interference , and (2) this device must accept any interference received, including interference that may cause undesired operation.

EMC Directive

Low Voltage

Directive

EN 55022-B,

CISPR 22

EN 500082-1,

IEC 801

EN60950 Product Safety

RF Emissions

Control

Immunity to

Electromagnetic

Disturbances

INDUSTRY CANADA NOTICE

This device complies with Industry Canada ICS-003 class A requirements.

Cet equipement est conforme a l’ICS-003 classe A de la norm Industrielle Canadian

INTRODUCTION

Thank you for choosing the Zebra P310 Plastic Card Printer.

These printers producecards idealfor personalizedidentification, access control, visitor, membership, promotion and luggage card, badges and tags.

This manual guides you to an efficient start up and operation of your newCard Printer.

980261-001 Rev.C v

P310 PRINTER MODELS

800-658-8788 www.abcoffice.com

abcoffice

Zebra’s Product Numbers tell the story:

Here is a quick review of Zebra’s Card Printer Series numbering and letteringsystem to help you.

Zebra’s P310C Plastic Card Printer Series employ Dye Sublimation and Resin Thermal Transfer technologies.Model numbers include identifiers that specify optionsand items in the Ship-Away kits.

{

Ship-away kit

P310C-XXXXX- XXX

Smart Card:

0=No E=Yes

Magnetic Encoder:

0=No M=Yes

Magnetic Encoder Options:

0=No 1 = Stripe Down HICO 2 = Stripe Down LOCO 3 = Stripe Up HICO 4 = Stripe Up LOCO

Memory:

0 = Standard 1 = Extended

Interface:

P = Parallel (DB-25 Male) S = Serial (DB-25 Female) U = USB A = Parallel/Serial (DB-25 Male

DB-9 Female)

Software:

0 = None C = CD only F = Floppies only B = CD & Floppies

Language:

0 = No Manual E = English F = French S = Spanish C = Chinese G = German I = Italian P = Portugese B = Others

Power Cord:

0 = None A = 120 VAC E = 220 VAC U=UK

vi 980261-001 Rev.C

ICONS Throughout this manual, different icons high

800-658-8788 www.abcoffice.com

abcoffice

light important information, as follows:

Important general information

Mechanical hazard,such as one associatedwith moving parts,capable ofresulting inequipment damage or personal injury.

Electrical hazard, such as an exposed voltage point, capable of causing electrical shock and personal injury.

An area where electrostatic discharge (ESD) can cause component damage. Use a grounding wrist band.

Elevated temperature hazard, capable of producing a burn.

Keep Card Printer clean by minimizing cover open time.

980261-001 Rev.C vii

Table of Contents

800-658-8788 www.abcoffice.com

abcoffice

ICONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

GETTING STARTED . . . . . . . . . . . . . . . . . . . . . 1

UNPACKING YOUR CARD PRINTER. . . . . . . . . . . . . 1

INDICATORS AND CONTROLS . . . . . . . . . . . . . . . 3

PRINTER INSTALLATION. . . . . . . . . . . . . . . . . . . 4

OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . 5

P310 PRINTER FEATURES . . . . . . . . . . . . . . . . . . 5

LOADING RIBBONS . . . . . . . . . . . . . . . . . . . . . 6

LOADING CARDS. . . . . . . . . . . . . . . . . . . . . . . 8

FEEDING ONE CARD AT A TIME . . . . . . . . . . . . . . 10

REMOVING CARD CARTRIDGE . . . . . . . . . . . . . . . 10

PRINTING A TEST CARD . . . . . . . . . . . . . . . . . . . 11

PRINTING A SAMPLE CARD . . . . . . . . . . . . . . . . 13

CLEANING . . . . . . . . . . . . . . . . . . . . . . . . . 17

CLEANING SYSTEM . . . . . . . . . . . . . . . . . . . . . 18

CLEANING THE PRINT HEAD . . . . . . . . . . . . . . . . 19

CARD CLEANING CARTRIDGE . . . . . . . . . . . . . . . 20

TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . 23

TECHNICAL SPECIFICATIONS . . . . . . . . . . . . . . . 27

APPENDIX A - MAGNETIC CARD STRIPE

ENCODER . . . . . . . . . . . . . . . . . . . . . . . . . 31

APPENDIX B - SMART CARD CONTACT STATION . . . . . 33

INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . 33

APPENDIX C - ACCESSORIES & SUPPLIES . . . . . . . . 35

RIBBONS . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

CARDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

ACCESSORIES . . . . . . . . . . . . . . . . . . . . . . . . 37

viii 980261-001 Rev.C

800-658-8788 www.abcoffice.com

abcoffice

GETTING STARTED

UNPACKING YOUR

CARD PRINTER

Your P310 printer ships in a carton and protective anti-static bag. Keep all packing material in case you need to move or re-ship the printer.

While unpacking, inspect the carton to ensure that no damage occurred during shipping.

Please ensure that you have a clean and nearly dust free environment for proper operation and storage of the printer.

980261-001 Rev.C 1

In addition to user documentation, make sure

800-658-8788 www.abcoffice.com

abcoffice

the following items are includedwith your P310 printer:

CARD CARTRIDGE POWER CABLE

CARD OUTPUT HOPPER

SWABS & SATURATED CLEANING CARDS

CARD CLEANING CARTRIDGE and PRINTER QUICK REFERENCE

(Not Shown)

If any items are missing, please contact your dealer.

INTERFACE CABLE

CD ROM (OPTIONAL)

To reorder, please refer to Appendix C of this manual.

980261-001 Rev.C

INDICATORS AND

800-658-8788 www.abcoffice.com

abcoffice

CONTROLS

Your P310 Printer has three Status indicators and a panel button on the front and a power switch on the rear:

PANEL

INDICATORS

BUTTON

INDICATORS (green, amber & red) signal printer activity by illuminating or flashing, as follows:

INDICATOR ON

POWER ON

PRINTER ALERT

REFER TO TROUBLESHOOTING

OTHER ALERTS

AMBER & RED

FLASHING

ALL FLASHING

PANEL BUTTON This is a push button to operate the printer for:

- CLEAR ERROR

- CLEANING PROCESS

SEE CHAPTER 4

- TEST CARD

{

SEE CHAPTER 2

FLASHING

PROCESSING

REPLACE RIBBONLOAD CARDS

ENCODER ALERT

REFER TO TROUBLESHOOTING

PRINTER CLEANING

PROCESS REQUIRED

PRINT HEAD COOL DOWN MODE PRINTING WILL RESTART SHORTLY

980261-001 Rev.C 3

PRINTER

800-658-8788 www.abcoffice.com

abcoffice

INSTALLATION

The following will guide you through the instal lation of your P310 Printer.

CAUTION: Limit AC power supplied to the P310 to 110 ~ 230 volts, 60 ~ 50 Hertz, for an associated 680 ~ 280 milliamps. Limit excess current draw to16 ampsor less,using an associ ated circuit breaker or other such device. Never operate the printerin a locationwhere operator, computer, or printer can get wet. Personal in jury could result. The electrical security of the printer is based on the reliability of the mains power source.

1. Place the printer in a location that allows easy access to all sides. The printer should never be operated while resting on its side or upside down.

2. Place the printer’s power switch in the OFF (0) position.

3. Insert the power cable into the printer power socket and attach to grounded electrical socket of the proper voltage and type.

4. Attach interface cable to printer and computer and then secure.

5. Switch

CAUTION: Intermittent or unpredictable oper

ower on.

ation may occur from unsecured connectors. If damaged, the power cable must be replaced by an exact equivalent.

980261-001 Rev.C

800-658-8788 www.abcoffice.com

abcoffice

OPERATION

P310 PRINTER

FEATURES

PLEASE NOTE: Any blue items inside the printer can be operated by the user.

STANDARD FEATURES

1. Print Head

2. Print Head Unlock Lever

3. Manual Holder

4. Card Output Hopper OPTIONAL FEATURES

A. Magnetic Encoding Station B. Smart Card Contact Station

The following shows the features foundon your P310 Printer:

5. Status Indicators

6. Panel Button

7. Card Cleaning Cartridge

8. Card Cartridge

9. Card Thickness Control

980261-001 Rev.C 5

800-658-8788 www.abcoffice.com

abcoffice

RIBBONS

The P310 Printer requires approved ribbons (See Appendix C). The Resin Thermal Transfer and Dye Sublimation ribbons are specifically designed for your P310 Printer. For optimum performance and printer life (Print Head), al ways use approved ribbons.

DO NOT TOUCH the print head or the elec tronic components on the print head carriage. Discharges of electrostatic energy that accumu lates on the surface of the human body or other surfaces can damage the print head and other electronic components used in this device.

1. Remove ribbon from packaging.

2. Open cover and press down on the print head unlock lever to open the print head carriage. The print head carriage will pop open.

Continued on next page ..........

980261-001 Rev.C

+ 32 hidden pages