Zebra Technologies P120i User Manual

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Zebra® P120i

™

Card Printer

User’s Manual

Zebra

, Stripe®, ZPL®, ZebraNet®, ZebraLink®, and ZPL II® are registered trademarks of Zebra T echnologie s. The copyrights in t his manual and the prin ter described therein are owned by Zebra Technologies. Unauthorized reproductio n of this ma nu al or the softw are in the printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.

All other brand names, product names, or trademarks belong to their respective holders.

Foreword

This manual contains installation and operation information for the Zebra P120i card printers manufactured by Zebra Technologies Corporation.

Copyright Notice

This document contains information proprietary to Zebra Technologies Corporation. This docume nt an d the information contained within is Copyrighted by Zebra Technologies Corporation and may not be duplicated in full or in part by any person without written approval from Zebra Technologies Co rporatio n. Whil e every ef fort has been made to keep the information contained within current and accurate as of the date of pu blication, no guarantee is given that the document is error-free or that it is accurate with regard to any specification. Zebra Technologies Corporation reserves the right to make changes, for the purpose of product improvement, at any time.

Trademarks

Zebra is a registered trademark of Zebra Technologies Corporation. Windows and MS.DOS are registered trademarks of Microsoft Corp. All other trademarks or registered trademarks are marks of their respective holders.

980504-001 Rev. A P120i Card Printer User Guide i

Foreword

Warranty Information

Note • Products returned must be packaged in the original or comparable packing and shipping container. In the event equipment is not so packaged, or if shipping damage is evident, it will not be accepted for service under the continental United States is paid by Zebra. Otherwise, Zebra pays CPT (carriage paid to) nearest airport, customer pays customers, duties, taxes, and freight from airport to destination. If Zebra determines that the product returned for warranty service or replacement is not defective as herein defined, the customer will pay all handling and transportation costs.

Printers

All Zebra Card Printers are warranted against defects in material or workmanship for twelve (12) months from the purchase date.

Proof of purchase or shipment date is required to validate the warranty period. The warranty becomes void if the equipment is modified, improperly installed or used, damaged by accident or neglect, or if any parts are improperly installe d by the user.

Printheads

warranty. Surface Transportation charges for return to customers in

Since printhead wear is part of normal operation, the original printhead is covered for a twelve (12) month period.

To qualify for this warranty, the printer must be returned to the factory or to an authorized service center. Customers are not required to purchase Zebra supplies (media and/or ribbons) for warranty qualification. If the use of other manufacturer’s supplies has caused any defect in the printhead for which a warranty claim is made, the user is responsible for Zebra's labor and material charges required to repair the defect. The warranty becomes void if the printhead is physically worn or damaged; also if it is determined that failure to follow the preventive maintenance schedule has caused the defect in the thermal printhead for which a warranty claim is made.

Spare Parts

All parts, maintenance kits, replacement print heads, options kits, and accessories are warranted to be free of defects in material and workmanship for 90 days (except where otherwise denoted) from date of purchase. This warranty become void if the item is modified, improperly in stalled or used, or damaged by accident or neglect.

ii P120i Card Printer User Guide 980504-001 Rev. A

Foreword

Return Materials Authorization

Before returning any equipment to Zebra Technologies Corporation for in-warranty or out-of-warranty repair, contact Repair Administration for a Return Materials Authorization (RMA) number. Repack the equipment in the original packing material and mark the RMA number clearly on the outside. Ship the equipment, freight prepaid, to the address listed below:

• For USA, Latin America, and Asia / Pacific:

Zebra Technologies Corporation Zebra Card Printer Solutions 1001 Flynn Road Camarillo, CA. 93012-8706.USA Phone: +1 (805) 578-5001 FAX: +1 (805) 579-1808

• For Europe and Middle East:

Zebra Technologies Corporation Zebra Card Printer Solutions Pittman Way, Fulwood Preston, PR2 9ZD Lancashire, U.K. Phone: +44 - 1 - 772 - 797555 FAX: +44 - 1 - 772 - 693000

Product Disposal

Product Disposal Information • Do not dispose of this product in unsorted municipal

waste. This product is recyclable, and should be recycled ac co rding to your local standards. For more information, please see our web site at:

http://www.zebra.com/environment

980504-001 Rev. A P120i Card Printer User Guide iii

Foreword

Return Materials Authorization

Declarations of Conformity

RF Emissions control RF Emissions and Immunity for

radio equipment Immunity to Electro-Magnetic

Disturbances Product safety

89/336/EEC modified by

92/31/EEC and

93/68/EEC

73/23/EEC modified by

EMC Directive EMC Directive

EN 55022 (1998)

EN 301489-3 V1.4.1

EMC Directive EN55024

(2001) EN 60950-1

Low voltage Directive

(2001)

93/68/EEC

1999/5/CE

R&TTE Directive

EN300330-2 V1.1.1

Radio Frequency Interferences

For a formal certificate, please contact the Compliance Office at Zebra’s Camarillo facility.

EUROPE:

Norway Only: This product is also designed for IT power system with phase to phase voltage 230V.

Earth grounding is via the polarized, 3-wire power cord.

FI: “Laite on liitettävä suojamaadoitus koskettimilla varustettuun pistorasiaan” SE: “Apparaten skall anslutas till jordat uttag” NO: “Apparatet må tilkoples jordet stikkontakt”

Model P120i conforms to the following specification: FCC Part 15, Subpart A, Section

15.107(a) and Section 15.109(a) Class B digital device.

Supplemental Information

This equipment has been tested and found to co mply with the limits for a Cl ass B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful in terference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference’s by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technici an fo r he lp .

The user may find the following booklet, prepared by the Federal Communicatio ns Commission, helpful:

How to identify and resolve Radio/TV Interference Problems. This booklet is avai lable from the U.S. Government printing Office, Washington, D.C. 20402, Stock No. 004-000-00345-4. Use of a shielded cable is required to comply within Class B limits of Part 15 of FCC Rules. Pu rsuant to Part 15.21 of th e FCC Rules, any changes or modifications to this equipment not expressly approved by Zebra may cause, harmful interference and void the FCC authorization to operate this equipment.

iv P120i Card Printer User Guide 980504-001 Rev. A

Foreword

Return Materials Authorization

Industry Canada Notice

This device complies with Industry Canada ICS-003 class B requirements.

P120i Printer Model

The Zebra Product Number tells a story: Here is a quick review of the Zebra Card Printer Series numbering and lettering system to help you. Model numbers include identifiers that specify options using the following lettering conventions:

Part Number Description

P 120 i - _ _ _ _ _ - _ _ _ Base Printer

P120i Color Card Printer Smart Card Options

_ _ _ _ _ - 0 _ _ _ _ - _ _ _

_ _ _ _ _ - _ 0 _ _ _ - _ _ _ _ _ _ _ _ - _ M _ _ _ - _ _ _

_ _ _ _ _ - _ _ 0 _ _ - _ _ _ _ _ _ _ _ - _ _ 1_ _ _ - _ _ _

_ _ _ _ _ - _ _ _ 0 _ - _ _ _

_ _ _ _ _ - _ _ _ _ A - _ _ _

_ _ _ _ _ - _ _ _ _ _ - I _ _ _ _ _ _ _ - _ _ _ _ _ - U _ _

_ _ _ _ _ - _ _ _ _ _ - _ A_

_ _ _ _ _ - _ _ _ _ _ - _ D _ _ _ _ _ _ - _ _ _ _ _ - _ _ 0 No Starter Kit

None Magnetic Encoder None

Yes (select defaults below) Magnetic Encoder Defaults

None Stripe Down, HiCo Memory Expansion None Interface USB Only Power Cords U. S. and Europe U. K. and Australia Windows Drivers and User Documentation / Training CD Free Demo Software CD with W indows Drivers and User Documentation / T raining

included on one CD (Software & Documentation Package) which contains Multilanguage documentation - English, Spanish, French, German, Chinese, and Italian

Windows Drivers and User Documentation / Training included on one CD (Software & Documentation Package) which contains Multi-language documentation English, Spanish, French, German, Chinese, and Italian

_ _ _ _ _ - _ _ _ _ _ - _ _S Starter kit (including 200 - 30 mil PVC cards and one YMCKOK ribbon, part

number 800015-948

Example

P120i-0M10A-ID0 P120i Printer, Magnetic Stripe Encoder (HiCoDn), Standard Memory, USB

Interface, US and Europe Power Cords, Windows Driver and User Documentation Accessories 105862-001 P120i Card Sense 105912-912 P120i Cleaning Kit, includes 4 print engine cleaning cards and 4 feeder cleaning

cards

980504-001 Rev. A P120i Card Printer User Guide v

single card upgrade kit

Foreword

Return Materials Authorization

Icons

Throughout this manual, different icons highlight important information, as follows:

Note • Indicates information that emphasizes or supplements important poin ts of the main

text.

Important • Advises you of informatio n that is essential to comple te a task, or point s out the

importance of specific information in the text.

Electric Shock Caution • Warns you of a potential electric shock situation.

Electrostatic Discharge Caution • Warns you of a situation where electrostatic

discharge could cause damage to electronic components.

Caution • Advises you that failure to take or avoid a specific action could result in physical harm to you, or could result in physical damage to the hardware.

vi P120i Card Printer User Guide 980504-001 Rev. A

• Foreword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i

Copyright Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

Printheads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

Spare Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

Return Materials Authorization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

1 • Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Unpacking Your Card Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Controls and Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Power Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Power Socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

USB Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Multi-Function LCD Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2 • Printer Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Installing the P120i Printe r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

USB Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Custom Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Encoder Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Ethernet Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Complete Printer Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Connect the P120i Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Change Printer Driver Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

980504-001 Rev. A P120i Card Printer User Guide vii

Contents

3 • P120i Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Loading Ribbon Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Loading Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Card Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Card Output Hopper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Printing a Test Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

4 • P120i Printer Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Creating a Sample Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Printing a Sample Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

5 • Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Cleaning System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

When to Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

How to Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

6 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Troubleshooting Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Print Quality Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

7 • Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Card Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

ISO standard dimensions for plain card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

ISO standard dimensions for magnetic stripe card. . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Appendix A • Encoder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Magnetic Card Stripe Encoder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Media Loading Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Magnetic Encoder Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

ISO Standard Encoding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Appendix B • Card SenseTM Single Card Feed Mode . . . . . . . . . . . . . . . . . . . . 63

Printing a Single Card Without Using the Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Install Card SenseTMSingle Card Feed Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Install Card Cleaning Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Printing a Single Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

viii P120i Card Printer User Guide 980504-001 Rev. A

Getting Started

Unpacking Your Card Printer

Your P120i printer ships in a cardboard carton, protected by styrofoam inserts and a protective anti-static bag. Keep all packaging material in case you need to move or re-sh ip the pr int er.

1. Before opening and unpacking the printer, inspect the carton to ensure that no damage occurred during shipment.

2. Ensure that you have a clean and nearly dust free environment for proper operation and storage of the printer.

3. Unlatch and remove the handle, open the printer carton, and remove the styrofoam packing material from the top of the printer.

STYROFOAM

PACKING MATERIAL

P120

PRINTER

ACCESSORIES

HANDLE

980504-01-01

980504-001 Rev. A P120i Card Printer User Guide 1

Getting Started

Controls and Indicators

4. Lift the printer out of the carton by holding it on both sides of the bottom and lif ting the printer gently from the carton.

5. Remove the box containing the printer accessories from the shipping carton.

6. Make sure the following accessories are included with your P120i printer:

a. Software CD-ROM b. Quick Start Guide c. Cleaning Kit d. 120 vac and 230 vac Power Cords e. Power Transformer f. USB Printer Cable

If any items are missing, please contact your dealer.

USB PRINTER

CABLE

QUICK START

GUIDE

SOFTWARE

CD-ROM

CLEANING

KIT

120 VAC &

230 VAC

POWER CORDS

POWER

TRANSFORMER

980540-01-02

Controls and Indicators

Your P120i printer is equipped with a Multi Function LCD Readout Panel to provid e printer sta tus informa tion. The readout is controlled by the multi-function control button directly below the viewing window.

Power Switch

The power switch is located at the rear of the printer unit, bottom right.

Power Socket

The power socket is located at the rear of the printer, to the left of the power switch.

2 P120i Card Printer User Guide 980504-001 Rev. A

Getting Started

Controls and Indicators

POWER

SOCKET

980540-01-04

USB PORT

USB Port

The USB port is located at the rear of the printer unit, bottom left.

Multi-Function LCD Panel

MULTI-FUNCTION

LCD PANEL

980504-01-03

POWER

SWITCH

MULTI-FUNCTION

CONTROL BUTTON

The LCD Panel can display the following messages:

Message

Operational

INITIALIZING READY DOWNLOADING DATA

980504-001 Rev. A P120i Card Printer User Guide 3

Mode

Scrolling

Fixed

Getting Started

Controls and Indicators

Message

PRINTING MONO MAG ENCODING PRINTING CYAN PRINTING YELLOW PRINTING MAGENTA PRINTING BLACK PRINTING OVERLAY DOWNLOADING FW CLEANING PRINTER

Warnings

CLEAN PRINTER REMOVE RIBBON THEN CLOSE LID

Mode

Fixed

Scrolling

INSERT FEEDER CLEANING CARD REMOVE FEEDER CARD PRESS BUTTON TO CONTINUE FEED LONG CLEANING CARD IN EXIT CLEANING PRINTER INVALID MA GNETIC DAT A (encoding stops)

REMOVE RIBBON

Errors (Printer will not operate)

OUT OF RIBBON MECHANICAL ERROR OUT OF CARDS PRINTER OPEN

Scrolling

Fixed

Blinking

4 P120i Card Printer User Guide 980504-001 Rev. A

Printer Installation

Installing the P120i Printer

Caution • Do not power the printer with USB attached to your computer at

this time.

power up your printer

The driver will prompt you when it is time to plug in and

To install the P120i Printer on Windows 2000 and Windows XP operating systems, insert the User Documentation, Drivers, and Training CD, included with your printer, into your computer and InstallWizard will walk you through the required installation steps. The InstallWizard will:

• Automatically install the User Interface when the driver CD is inserted.

• Start the installation process when the Install Printer Driver menu item is selected from

the Main Menu.

• Allow you to install Ethernet drivers, if you plan on networking your card printer via an external print server

• Check to see which operating system you are using

• Detect previous versions of the driver and clean up any unnecessary Windows registry entries. You must select “Remove” from the install options to remove any previous driver versions.

• Install the new driver files

• Reboot your computer

980504-001 Rev. A P120i Card Printer User Guide 5

Printer Installation

Installing the P120i Printer

Print Driver Installation

Install the P120i Printer driver as follows:

1. Insert the P120i User Documentation, Drivers, and Training CD into the CD drive of the host computer. The Select Language window will open.

2. From the Select Language window, choose the appropriate language for your system. The Main Menu will open in the selected language.

3. From the Main Menu, select Install Printer Driver.

6 P120i Card Printer User Guide 980504-001 Rev. A

Printer Installation

Installing the P120i Printer

4. The InstallShield Wizard wi ll be instal led and a prog re ss window wi ll be displa yed. On ce the InstalShield Wizard has been instal led, the W elcome to InstallShield W izard window will open.

5. On the Welcome to InstallShield Wizard window, click the Next button. The Select Features window will open.

980504-001 Rev. A P120i Card Printer User Guide 7

Printer Installation

Installing the P120i Printer

Important • Important • Installatio n of et hern et prin ter dr ivers wi ll also allo w the pri nter to

be connected via USB.

6. From the Select Features window: a. If this printer is to be a stand alone unit, click the Install USB printer drivers button.

The License Agreement window will open. Proceed to USB Installation.

b. To use this printer with an external print server, ethernet printer drivers are required.This

procedure will also install the USB printer drivers. Select Install Ethernet printer drivers. The License Agreement window will open.

7. Accept the License Agreement by clicking the Yes button. The Card Image Rotation window

will open. Proceed to Ethernet Installation.

8 P120i Card Printer User Guide 980504-001 Rev. A

USB Installation

If you reject the License Agreement by clicking the No button, the installation process will terminate.

Printer Installation

Installing the P120i Printer

1. Accept the License Agreement by clicking the Yes button. The Select the Setup Type window will open.

2. From the Select the Setup Type window:

a. If you are willing to accept the default settings for your printer, select the Complete

installation option, click the Next> button. Proceed to Complete Installation.

b. If you want to choose your own particular settings for certain printer functions, select the

Custom installation option, click the Next> button. The Card Image Rotation window will open. Proceed to Custom Installation.

980504-001 Rev. A P120i Card Printer User Guide 9

Printer Installation

Installing the P120i Printer

Custom Installation

1. In the Card Image Rotation window, select the rotation desired, then click the Next> button. The Print on Both Sides window will open.

2. In the Print on Both Sides window, select Yes or No, and click the Next> button. The Monochrome Conversion window will open.

10 P120i Card Printer User Guide 980504-001 Rev. A

Printer Installation

Installing the P120i Printer

3. In the Monochrome Conversion window, choose the conversion type required. Click the Next> button. The Network Printer Components window will open.

4. From the Network Printer Components window

a. Select the Install network printer components option and click the Next> button. The

Default network ribbon window will open.

b. Select the Do not install network printer components option and click the Next>

button. Proceed to Encoder Settings.

980504-001 Rev. A P120i Card Printer User Guide 11

Printer Installation

Installing the P120i Printer

5. In the Default network ribbon window, choose the desired default network ribbon, and click the Next> button. The Enter First IP Address window will open.

6. Enter the IP address of the first printer into the text box and click the Next button. The Enter Second IP Address window will open.

12 P120i Card Printer User Guide 980504-001 Rev. A

Printer Installation

Installing the P120i Printer

7. If you are installing a second network printer, enter the IP address of the second printer into the text box. If you are installing only one network printer, leave text box blank. Click the Next button. The Enter Third IP Address window will open.

8. If you are installing a third network printer, enter the IP address of the third printer into the text box. If you are installing only one or two network printers, leave text box b lank . Click the Next button. Proceed to Encoder Se ttings.

980504-001 Rev. A P120i Card Printer User Guide 13

Printer Installation

Installing the P120i Printer

Encoder Settings

1. In the Encode Only window, choose Yes or No. If you choose Yes, the printer will be set up to ONLY encode magnetic stripes on cards. No printing of cards will occur. Click the Next> button. The Select Encoder Coercivity window will open.

2. In the Select Encoder Coercivity window, choose coercivity settings that match the type of cards being encoded, then click the Next> button. The Track 1 Settings window will open.

14 P120i Card Printer User Guide 980504-001 Rev. A

Printer Installation

Installing the P120i Printer

3. In the T rack 1 Settings window, select the required track settings for Tr ack 1 and clic k the Next> button. The Track 1 Density window will open.

4. In the Track 1 Density window, select the density of track 1 and click the Next> button. The Track 2 Settings window will open.

980504-001 Rev. A P120i Card Printer User Guide 15

Printer Installation

Installing the P120i Printer

5. In the T rack 2 Settings window, select the required track settings for Tr ack 2 and clic k the Next> button. The Track 2 Density window will open.

6. In the Track 2 Density window, select the density of track 2 and click the Next> button. The Track 3 Settings window will open.

16 P120i Card Printer User Guide 980504-001 Rev. A

Printer Installation

Installing the P120i Printer

7. In the T rack 3 Settings window, select the required track settings for Tr ack 3 and clic k the Next> button. The Track 3 Density window will open.

8. In the Track 3 Density window, select the density of the track and click the Next> button.

980504-001 Rev. A P120i Card Printer User Guide 17

Printer Installation

Installing the P120i Printer

9. You will be asked if you want to apply the custom settings.

a. If you select Yes, the settings you selected in the previous windows will be applied. b. If you choose No, the default settings will take effect.

Whether you select Yes or No, the Select Program Folder window will open. Proceed to

Complete Printer Installation.

Ethernet Installation

Important • If you reject the License Agreement by clicking the No button, the installation

process will terminate.

1. Accept the License Agreement by clicki ng the Yes button. The Card Image Rotation window will open.

18 P120i Card Printer User Guide 980504-001 Rev. A

Printer Installation

Installing the P120i Printer

2. In the Card Image Rotation window, select the rotation desired, then click the Next> button. The Print on Both Sides window will open.

3. In the Print on Both Sides window, select Yes or No, and click the Next> button. The Monochrome Conversion window will open.

980504-001 Rev. A P120i Card Printer User Guide 19

Printer Installation

Installing the P120i Printer

4. In the Monochrome Conversion window, choose the conversion type required. Click the Next> button. The Default network ribb on window will open

5. In the Default network ribbon window, choose the desired default network ribbon, and click the Next> button. The Enter First IP Address window will open.

20 P120i Card Printer User Guide 980504-001 Rev. A

Printer Installation

Installing the P120i Printer

6. Enter the IP address of the first printer into the text box and click the Next button. The Enter Second IP Address window will open.

980504-001 Rev. A P120i Card Printer User Guide 21

Printer Installation

Installing the P120i Printer

9. In the Encode Only window, choose Yes or No. If you choose Yes, the printer will be set up to ONLY encode magnetic stripes on cards. No printing of cards will occur. Click the Next> button. The Select Encoder Coercivity window will open.

22 P120i Card Printer User Guide 980504-001 Rev. A

Printer Installation

Installing the P120i Printer

10. In the Select Encoder Coercivity window, choose coercivity settings that match the type of cards being encoded, then click the Next> button. The Track 1 Settings window will open.

11. In the Track 1 Settings window, select the required track settings for Track 1 and c lick the Next> button. The Track 1 Density window will open.

980504-001 Rev. A P120i Card Printer User Guide 23

Printer Installation

Installing the P120i Printer

12. In the Track 1 Density window, select the density of track 1 and click the Next> button. The Track 2 Settings window will open.

13. In the Tr ack 2 Settings window, select the required track settings for Track 2 and click the Next> button. The Track 2 Density window will open.

24 P120i Card Printer User Guide 980504-001 Rev. A

Printer Installation

Installing the P120i Printer

14. In the Track 2 Density window, select the density of track 2 and click the Next> button. The Track 3 Settings window will open.

15. In the Tr ack 3 Settings window, select the required track settings for Track 3 and click the Next> button. The Track 3 Density window will open.

980504-001 Rev. A P120i Card Printer User Guide 25

Printer Installation

Installing the P120i Printer

16. In the Track 3 Density window, select the density of the track and click the Next> button.

17. You will be asked if you want to apply the custom settings.

a. If you select Yes, the settings yo u selected in the previous windows will be applied. b. If you choose No, the default settings will take effect.

Whether you select Yes or No, the Select Program Folder window will open. Proceed to

Complete Printer Installation.

26 P120i Card Printer User Guide 980504-001 Rev. A

Complete Printer Installation

1. In the Select Program Folder window, accept the default folder for the program icons, or

choose a different folder. Click the

Printer Installation

Complete Printer Installation

Next> button. The Setup Status window will open.

2. The Setup Status window will show the progress of the driver installation.When driver installation is complete, the Congratulations window will open. Proceed to Connect the

P120i printer.

980504-001 Rev. A P120i Card Printer User Guide 27

Printer Installation

Complete Printer Installation

Connect the P120i Printer

The following instructions will guide you through the installation of the P120i printer.

Caution • Limit electrical power supplied to the P120i Printer to 24 VDC. Limit excess current draw to 16 amps or less, using an associated circuit breaker or other such device. Never operate the printer in a location where operator, computer, or printer can get wet. Personal injury could result. The printer must be connected to an earthed electrical power supply and properly protected ag ainst electrical surge s and groundi ng faults. The power supply pack can only be replaced by the same product from the manufacturer.

1. Place the printer in a location that allows easy access to all sides. The printe r should never be operated while resting on its side or upside down.

2. Remove the yellow CAUTION label from the back of the printer.

3. Ensure that the printer’s power switch in the OFF ( O ) position.

28 P120i Card Printer User Guide 980504-001 Rev. A

Printer Installation

Complete Printer Installation

Caution • Intermittent or unpredictable opera tion may occur from unsecured

connectors. If damaged, the power cable must be replaced by an exact equivalent. The socket should always be easily accessible to power off the printer.

115 VAC

230 VAC

4. Insert the power supply plug into the power socket, attach the power cord (120VAC or 230VAC) to the power supply, then plug the power cord in to a grounded electrical socket of the proper voltage and type.

5. Attach USB cable to printer and computer.

980504-001 Rev. A P120i Card Printer User Guide 29

6. Place the printer’s power switch in the ON ( | ) position. The Found New Hardware window will open

7. In the Found New Hardware window, select the No, not at this time radio button, then

Next>. The Insert installation CD window will open.

click

Printer Installation

Complete Printer Installation

8. In the Insert installation CD window, select the Install the software automatically radio button and click

Next>. The Windows Logo Testing window will open.

9. In the Windows Logo Testing window, select the Continue Anyway button. The copying files progress bar will display.

980504-001 Rev. A P120i Card Printer User Guide 31

Printer Installation

Complete Printer Installation

10. If the Files Needed window opens, type in the required file location from the

Congratulations window . Whe n files have been successfully transferred, the Completing the New Hardware Found Wizard window will open.

11. Click the Finish button and driver installation will be complete and the Completing the New Hardware Found Wizard window will close.

12. On the Congratulations window, click Next>. You wil l be asked if you wish to open the ReadMe file

13. If you have not previously read the ReadMe file, please select Yes. The Readme file contains known issues and late breaking news related to the latest version of the Zebra Driver.

32 P120i Card Printer User Guide 980504-001 Rev. A

Printer Installation

Complete Printer Installation

14. Whether you select Yes or No, the InstallShield Wizard Complete window will open.

15. Click the Finish button to complete the installation.

980504-001 Rev. A P120i Card Printer User Guide 33

Printer Installation

Change Printer Driver Options

You can change the default settings for the P120i Printer driver. Change the options as follows:

1. Select Start>Settings>Printers and Faxes.

2. From the Printers and Faxes list, right click the P120i USB Card Printer and select

Properties from the pop-up menu.The Printer Properties window will open.

3. On the General tab, click on the Printing Preferences button to cha nge the card orientation settings, monochrome conversion settings, various ribbon settings, or to adjust the color and head settings properties.

34 P120i Card Printer User Guide 980504-001 Rev. A

Printer Installation

Change Printer Driver Options

4. On the Sharing tab, you can choose to share the printer over the network, and install additional drivers to accommodate different operating systems.

5. On the Ports tab you can select which add, delete, and configure the printer ports, as well as choose which port the P120i printer is assigned.

980504-001 Rev. A P120i Card Printer User Guide 35

Printer Installation

Change Printer Driver Options

6. On the Color Management tab, you can add, remove, and change printer color profiles.

7. Use the Security tab to change permissions for the P120i printer.

36 P120i Card Printer User Guide 980504-001 Rev. A

Printer Installation

Change Printer Driver Options

8. On the Advanced tab, you can choose various printer properties, install different printer drivers, and change default printer settings.

9. On the Device Settings tab, you can c hange settings for a Magnetic Encoder and change to and from single feed mode.

10. Once the P120i printer driver options have been configured to your satisfaction, click the OK button to save your new configuration and close the Properties window.

980504-001 Rev. A P120i Card Printer User Guide 37

Printer Features

The following shows the features found on your P120i Printer:

P120i Printer Setup

CARD OUTPUT HOPPER

980504-03-01

RIBBON

CARTRIDGE

PRINT HEAD

LID

CARD FEEDER

CARD GUIDE

980504-001 Rev. A P120i Card Printer User Guide 39

P120i Printer Setup

Loading Ribbon Cartridge

The P120i Printer requires approved ribbon cartridges (see Appendix C). The Resin Thermal Transfer and Dye Sublimation ribbons are specifically designed for your P120i Printer.

• i Series Printers require the use of i Series ribbons for full color printing.

• Each ribbon cartridge includes an integrated adhesive c lea ning roller assembly that is used to clean the cards entering the printer. Improper cleaning will reduce printer life and degrade print quality

• When the ribbon is completely used, change the whole cartridge assembly.

1. Place the printer power switch in the OFF (0) position

Electrostatic Discharge Caution • DO NOT TOUCH the print head or the electronic

components on the print head. Discharge of electrostatic charge from the human body or other surfaces can damage the print head or other electronic components

2. Open printer lid by pressing the Cover Release button on the top of your printer.

3. Peel protective wrapper from adhesive cleaning roller by gently pulling on the tape. Discard the protective wrapper .

ADHESIVE CLEANING

ROLLER

980504-04-02

4. Insert the ribbon cartridge with the cleaning roller facing down, so the gears on the ends of the rollers fit into the appropriate slots.

5. Close the printer lid and push down until you hear an audible click.

6. Place the printer power switch in the ON ( | ) position

Note • Please note that the ribbon automatically synchronizes.

40 P120i Card Printer User Guide 980504-001 Rev. A

Loading Cards

To help you load, print, and collect cards, the P120i has the following items:

Card Feeder

The card feeder is used for loading cards, it can hold up to 100 cards of 30 mils thicknes s. The card feeder is located under the card feeder cover of the P120i printer.

Caution • DO NOT bend cards or touch print surfaces as this can reduce print quality.

Note • The surface of the cards must remain clean and dust free. Always store cards in an

enclosed container. Ideally, use cards as soon as possible. If cards stick together, carefully fan or shuffle them.

Note • For Cards with magnetic stripe refer to Appendix A for loading instructions.

P120i Printer Setup

Loading Cards

Load cards into card feeder as follows:

1. Open card feeder cover.

2. Slide card guide all the way to the right until it locks in place with an audible click.

CARD FEEDER

3. Remove cellophane wrapper from card stack.

Note • Static charges and edge burrs from the card di e-cu tti ng pro cess ca n ren der in di vidual

cards stuck together with significant adhesion force. These cards must be separated from each other before inserting into the feeder; if not separated, feeding or printing problems may occur.

CARD

GUIDE

physically

980504-001 Rev. A P120i Card Printer User Guide 41

P120i Printer Setup

Loading Cards

4. Holding the card deck by the sides, hold it vertically against a flat surface such as a desktop. If the deck is too thick for your hand to hold it comfortably, use about half a deck at a time.

5. Push the stack back and forth to an angle of about 45° from vertical, so as to separate all of the cards.

6. Restore the card stack to its original squared-off condition, and place the cards in the input hopper.

7. Place stack of up to 100 cards into card feeder and close the card feeder cover. When card feeder cover is closed, the card guide locking mechanism will automatically be released.

CARD FEEDER

COVER

CARD

STACK

980504-03-04

CARD

FEEDER

42 P120i Card Printer User Guide 980504-001 Rev. A

P120i Printer Setup

Printing a Test Card

Card Output Hopper

1. Raise the printer lid and pull the output hopper down to place it in its functional position.

2. When not using the printer, place the card output hopper back in its closed position to protect the printer from dust.

CARD OUTPUT HOPPER

980504-03-04

Printing a Test Card

With ribbon cartridge and cards loaded, your P120i printer is ready to print. To check the operation of the printer, you should print a test card.

1. Place the printer power switch in the OFF (0) position.

2. While holding down the Multi Function Button, place the printer powe r swi tch i n the ON ( | ) position. The LCD status window will glow blue.

MULTI-FUNCTION SWITCH

980504-03-06

P520CEM

Serial N¡ 060376 Firmware: V1.50

Head resistance: 1568

Offset: X002 - Y015

Printing Counter: 00002716

POWER SWITCH

EC: 0014

3. Keep pressing the Multi Function button until the PRINT TEST CARD message appears in the window.

4. Release the Multi Function button and a test card will print after a few seconds.

980504-001 Rev. A P120i Card Printer User Guide 43

Printing

P120i Printer Operation

Printing with the P120i Printer requires the Windows Printer Driver, your card design/issuing software or printer command level programming through the printer interface.

The P120i Card Printer can be used with any Windows 2000, or Windows XP software application program, using the drivers provided on CD with the printer. Reference Chapter 2 for instructions on installing the P120i printer driver.

Creating a Sample Card

Before you begin a new printing session, print a sample card to ensure that the cards will be printed correctly. Follow the steps below to print your first card using the True Colours Printer Ribbon Cartridge and the Windows printer driver.

1. Go to the Microsoft Word Software.

2. If the P120i printer was not selected as the default printer, go to File> Select Printer and choose Zebra P120i Card Printer from the printer names list. Close the Print dialog box.

3. Go to File>Page Setup.

4. Select the Size tab, and under Paper Size, choose Card. Under orientation, select Landscape or Portrait.

5. Select the Margins tab, and set the Top, Bottom, Left and Right margins to O (zero).

6. Press OK to close Page Setup window.

7. The card appears on the window.

8. Design a card with both black and colored text and with colored pictures similar to the sample card shown below.

Card

980504-001 Rev. A P120i Card Printer User Guide 45

P120i Printer Operation

Printing

Printing a Sample Card

980504-05-01

http://www.zebracard.com

Once you completed creating your samp le card, you are ready to prin t. Ensure y our printer has

a True Colours

Card Printer Ribbon Cartridge installed and there is card stock in the card feeder. Reference Chapter 3 for in structions on installing the ribbon and loading the cards Print your sample card as follows:.

1. Select File>Print to open the Print dialogue box. Ensure the following setting s in the Prin t dialogue box:

• Printer Name: - Zebra P120i Card Printer

• Print to File: - Unchecked

• Page Range: - All

• Number of Copies: - 1

• Collate: - Unchecked

• Print What?: - Document

• Print: - All pages in range

• Pages per sheet: - 1 page

• Scale to paper size: - No scaling

Zebra P120i card printer

980504-05-02

46 P120i Card Printer User Guide 980504-001 Rev. A

P120i Printer Operation

Printing

2. Click the OK button.

3. The printer will feed in a card and start printing. The data download time will vary depending on the complexity of the card design and the processing speed of the computer.

4. Once the printing is completed, the card is ejected from the printer into the printed card hopper.

5. Remove the sample card from the card output hopper and check for any discrepancies. If the sample card is correct, your P120i card printer is to produce more cards.

980504-001 Rev. A P120i Card Printer User Guide 47

Cleaning System

Caution • PROTECT YOUR FACTORY WARR ANTY!

The recommended maintenance procedures must be performed to maintain your factory warranty. Other than the recommended cleaning procedures described in this manual, allow only Zebra authorized technicians to service the P1 20

•NEVER loosen, tighten, adjust, or bend, etc. a part or cable inside the

printer.

•NEVER use a high pressure air compressor to remove particles in the

printer.

Cleaning

i Printer.

Your P120i Printer includes a simple cleaning system using Pre-Saturated Cleaning Cards provided. The regular use of these cards will clean and maintain impo rtant parts of your printer that cannot be reached: including Print Head,. the Transport Rollers, and the Magnetic Encoder Station (optional feature).

When to Clean

After approximately 1000 color cards have been printed , the prin te r LCD will prompt CLEAN

PRINTER

, or when print quality has been degraded.

How to Clean

1. Leave power on.

2. Press and hold the Multi-Function Control Button for 5 seconds.

3. When the cleaning cycle is initiated, the LCD message REMOVE RIBBON THEN CLOSE will display.

LID

4. After the ribbon is removed and the lid is closed, the message EMPTY FEEDER THEN

CLOSE COVER

980504-001 Rev. A P120i Card Printer User Guide 49

will display.

Cleaning

Cleaning System

5. If the lid is opened and closed without removing the ribbon, the REMOVE RIBBON THEN

PRINTER PAT H

CLEANING CARD

CLOSE LID

message will remain.

FEEDER

CLEANING

CARD

MULTI-FUNCTION

CONTROL BUTTON

CARD

FEEDER

COVER

LCD PANEL

6. Once the cover is closed, the firmware will eject any card inside the printer. The message

EJECTING CARD will display.

7. The LCD will then display FEED LONG CLEANING CARD IN EXIT. When the card sensor

registers the presence of the cleaning card, the rollers should take the card into the printer.

8. When the cleaning process is done, the printer will eject the cleaning card. If the card

sensor still senses the cleaning card, the message

display

REMOVE LONG CLEANING CARD will

9. Once the long cleaning card is no longer sensed by the exit card sensor, the message

INSERT FEEDER CLEANING CARD will display. Open the feeder cover and insert the

feeder cleaning card.

10. When the feeder cleaning card has been sensed by the feeder card sensor, the message

CLOSE FEEDER COVER will display.

11. When feeder cleaning is complete, the message REMOVE FEEDER CLEANING CARD will

display

12. After the card is removed, the LCD will display READY. You may now reload the ribbon and cards and continue printing.

50 P120i Card Printer User Guide 980504-001 Rev. A

Cleaning the Print Head

Use of the cleaning cards will normally do an adequate job of cleaning the printer. However, a separate Print head cleaning, using swabs, can remove more stubborn deposits when print anomalies persist. To avoid deposits, only use foam-tipped swabs.

Caution • Never use a sharp object to scrape deposits from the print head. Permanent damage to the print head will result

1. Place the printer power switch in the OFF (0) position.

2. Open printer lid by pressing cover release button and open cover fully to reveal print head mounted to inside of cover.

Cleaning

Cleaning the Print Head

3. Clean Print Head by moving alcohol-moistened swab tip side-to-side across Print Head elements. Only use moderate force.

4. Allow two to three minutes for the printhead to dry before placing the printer power switch in the ON ( | ) position.

5. To reorder swabs, reference the P120i Printer Media List.

980504-001 Rev. A P120i Card Printer User Guide 51

Troubleshooting

Troubleshooting Procedures

This section offers solutions to potential problems you may experience with your P120i printer.

Print Quality Issues

This section will help you resolve print quality problems The print quality is dependent on several factors. The two most important factors that will increase your print quality are cleanliness and card stock. To diagnose and fix print quality problems, follow the troubleshooting procedures below:

Example • Small spots appear on the printed card with a non-printed area or a different color.

Possible Cause:

• Contamination on the card surface

Solutions:

• Check that cards are stored in a dust free environment

• Use a different supply of cards

Possible Cause:

• Cleaning roller not installed

• Dust inside the printer and/or dirty Cleaning Roller

Solutions:

• Perform a Cleaning of the printer (reference Chapter 5)

• Check that the protective cover was removed from the ribbon cartridge cleaning roller (reference Chapter 3).

• If printing one card at a time, replace the cleaning roller located at the front of the printer (reference Appendix B).

980504-001 Rev. A P120i Card Printer User Guide 53

Troubleshooting

Troubleshooting Procedures

Example • There are non-printing horizontal lines (white) on the card surfaces.

Possible Cause:

• Ribbon cartridge is not correctly positioned.

Solutions:

• Ensure that the ribbon is properly rolled onto the ribbon cores of the cartridge and that there are no wrinkles in the ribbon.

• Replace ribbon cassette.

Possible Cause:

• Print Head is dirty.

Solutions:

• Clean the Print Head

Possible Cause:

• Print Head elements are damaged (e.g. scratched or burnt).

Solutions:

• Call Zebra Customer Service for Print Head replacement information.

Example • Printing shows very pale or inconsistent results.

Possible Cause:

• Ribbon cartridge have been stored improperly or is damaged.

Solution:

• Change ribbon cartridge and print again.

Possible Cause:

• Cards may not meet specifications

Solution:

• Use a different supply of cards.

Possible Cause:

• Contrast and/or Intensity may be set to values which are too high.

Solution:

• Adjust Contrast and/or Intensity values in software.

Possible Cause:

• Dust or embedded contamination on elements of the Print Head.

Solution:

• Perform a Cleaning of the Print Head (Reference Chapter 4, Cleaning the Print Head

Example • Printing shows blurry printed image.

54 P120i Card Printer User Guide 980504-001 Rev. A

Troubleshooting

Troubleshooting Procedures

Possible Cause:

• Ribbon cartridge may not be correctly positioned.

Solution:

• Check that the ribbon is properly rolled onto the ribbon cores of the cartridge, with no wrinkles.

• Replace ribbon cartridge, making sure it locks in place, and print again.

Possible Cause:

• Ribbon may not be synchronized on the correct co lor panel position.

Solution:

• Open lid, then close lid to synchronize ribbon.

Possible Cause:

• Cards may not meet specifications.

Solution:

• Use a different supply of cards.

Possible Cause:

• Dust or embedded contamination inside the printer and/or dirty Cleaning Roller.

Solution:

• Clean the Print Head.

• Replace Cleaning Roller

Example • No printing on the card.

Possible Cause:

• Ribbon cartridge may not be installed in the printer.

Solution:

• Check for ribbon cartridge in the printer

Possible Cause

• Cards may not meet specifications.

Solution:

• Use a different supply of cards

Possible Cause

• Cable on Print Head may be disconnected

• Print Head elements may be scratched or burnt.

Solution

• Call Service for Print Head repair or replacement information.

980504-001 Rev. A P120i Card Printer User Guide 55

Technical Specifications

General

• Integrated card feeder-and-flipper

• Load-N-GoTM drop-in ribbon cartridge

• 16-digit LCD display

• Windows® drivers for 2000 and XP

• One year printer warranty

• One year (unlimited passes) printhead warranty

Color Printing

Bar Code

Cards

• Color dye sublimation or monochrome thermal transfer printing

• XX seconds per card full color single sided (YMCKO)

• YY seconds per card full color dual-sided (YMCKOK)

• 300 dpi (11.8 dots/mm) print resolution

• Code 39, Code 128 B & C with & without check digit

• 2 of 5 & 2 of 5 Interleaved

• UPC-A, EAN 8 & EAN 13

• PDF-417 2D bar code and other symbologies can be printed via Windows drivers

• Types: PVC, PVC Composite, Adhesive backed

• Card width/length: ISO CR-80-ISO 7810 , 2.1 2" (54 mm) x 3. 38" (86mm)

• Magnetic Stripe-ISO 7811

• Smart Card-ISO 7816-2

• Card thickness: 30 mil (.76mm) (+/- 10%)

• Card feeder capacity: 100 cards (30 mil)

• Card output hopper capacity: 45 cards (30 mil)

980504-001 Rev. A P120i Card Printer User Guide 57

Technical Specifications

Ribbons Cartridges

Interfaces

Dimensions

Electrical

Environmental

• Load-N-GoTM ribbon cartridge with integrat ed card-cleaning roller

• i Series technology featuring contact-chip-based ribbon detection

• YMCKO: 200 cards/cartridge

• YMCKOK: 165 cards/cartridge

• Monochrome: 1000 cards/cartridge in black, blue, or white

• USB 1.1 (cable included)

• Width: 7.9 in (201mm)

• Depth: 12.9 in (328mm)

• Height: 8.5 in (216mm)

• Weight: 9.5 lbs (4.3kg)

• 110 ~ 240 Volts AC, 50 ~ 60 Hz (auto switching)

• 16MB image memory standard

• FCC Class B, CE, UL and CUL approved

Options

• Operating Temperature: 60°F to 86°F (15°C to 30°C)

• Operating Humidity: 20% to 65% non-condensing

• Storage Temperature: 23°F to 158°F (-5°C to 70°C)

• Storage Humidity: 20% to 70% non-condensing

• Ventilation: Free air

• Magnetic encoder (30 mil cards only), 3 track HiCo/LoCo

•CardSenseTM single card-feed mode

• Starter Kit (200 cards and 1 YMCKOK ribbon)

• Cleaning Kit (4 print engine and 4 feeder cleaning card s)

58 P120i Card Printer User Guide 980504-001 Rev. A

Card Dimensions

ISO standard dimensions for plain card

2.125 ± 0.002in

(53.98 ± 0.050mm)

980504-07-01

3.375 ± 0.010in

Radius

0.125in

(3.18mm)

ISO standard dimensions for magnetic stripe card

(85.72 ± 0.25mm)

0.009 ~ 0.034in

(0.23 ~ 0.84mm)

Technical Specifications

Card Dimensions

0.623in (15.82mm) min

0~0.115in (2.92mm)

980504-07-02

MAGNETIC STRIPE

0.218in (5.54mm) max

0~0.115 in (2.92 mm)

980504-001 Rev. A P120i Card Printer User Guide 59

Appendix A

Magnetic Card Stripe Encoder

This section contains information on the additional operations of the P120i Printers with Magnetic Card Stripe Encoder.

Encoder

Introduction

Operation and maintenance requirements for the P120 i Printer with the optio nal magnetic card stripe encoder. The magnetic encoder can be set for either high or low coercivity.

Media Loading Orientation

Caution • ONLY USE cards that comply with ISO 7810 & 7811 standards for

magnetic stripe cards. The magnetic stripe must be flush to the surface of the card to work properly. Never use cards which have taped-on magnetic stripes.

The magnetic encoder is a factory installed item with the read/write he ad positione d below the card path, available with HICO or LOCO encoding.

When loading cards with magnetic stripes into the card feeder , ple ase ensure that the magnetic stripe is facing the left side of the printer, and closest to the bottom edge of the card feeder.

Note • Zebra approved HICO & LOCO PVC cards are available. (Reference P120i

printer Media List).

980504-001 Rev. A P120i Card Printer User Guide 61

Introduction

Magnetic Encoder Cleaning

Use the standard cleaning card process as described in Chapter 4. This cleans the most important parts of the printer; including the print Head, Transport Roller and Magnetic Stripe Encoder.

MAGNETIC

STRIPE

980504-AA-01

ISO Standard Encoding

Track #

1 ^ 210 BPI* Alphanumeri

2 = 75 BPI* Numeric

3 = 210 BPI* Numeric

*Bits per inch

†Except the “?” character

‡Including Start, Stop, and LRC characters. Also note that these 3

characters areautomatically managed by the magnetic encoder according to the ISO Standard Norms.

Field

Separator

Track

Density

Valid

Characters

c (ASCII

†)

20~95

(ASCII 48~62)

# of

characters

‡

40‡

107‡

Note • Refer to the Card Printer Programmer’s Manual for complete programming information.

62 P120i Card Printer User Guide 980504-001 Rev. A

Appendix B

Card Sense

Single Card

Feed Mode

Printing a Single Card Without Using the Feeder

For operating the P120i card printer in single card feed mode, the printer requires that the operator install an optional Card Sense through the front slot, not from the card feeder.

Single Card Feed Kit. In Single Card Feed Mode, the printer will only accept cards

POWER SWITCH

Install Card SenseTMSingle Card Feed Kit

1. Set printer to OFF.

RIBBON

CARTIRDGE

PRINTER

LID

2. Open the lid and remove the ribbon cartridge.

980504-001 Rev. A P120i Card Printer User Guide 63

Card Sense Single Card Feed Mode

Printing a Single Card Without Using the Feeder

Important • Make sure the output hopper remains closed.

ROLLER FROM

SINGLE CARD FEED KIT

BLUE TABS

3. Install the black roller from the Single Card Feed Kit into the blue tabs at the front of the printer, and press roller down firmly to lock into the tabs.

Install Card Cleaning Cartridge

Install the Card Cleaning Cartridge as follows:

BLUE T APE

1. Open the lid of the card cleaning cartridge.

2. Insert the cleaning roller into the card cleaning cartridge and close the cartridge.

3. Peel protective wrapper from adhesive cleaning roller by gently pulling on the blue tape, and discard the wrapper.

4. Slide the Card Cleaning Cartridge into the slots provided at the front of the printer. An alignment

CARD

CLEANING

CARTRIDGE

980504-BB-03

tab is located on the left side of the Card Cleaning Cartridge to ensure proper installation.

64 P120i Card Printer User Guide 980504-001 Rev. A

Card Sense Single Card Feed Mode

Printing a Single Card Without Using the Feeder

RIBBON

CARTRIDGE

5. Insert the ribbon cartridge with the cleaning roller facing down, so the gears on the ends of the rollers fit into the appropriate slots.

6. Close the printer lid and push down until you hear an audible clic k. If you can no t clos e the lid, t he cleaning cartridge or the ribbon cartridge may be installed wrong.

Setting Up the Printer Driver

1. Go to Printer Properties

2. Select the Device Settings tab

3. Select Single Feed Properties

4. Select Enable Si ngle Feed Support

5. Click the Apply button.

Important • You can disable Single Feed Support and return to printing cards from the

hopper. You do not have to remove the components of the Single Card Feed Kit in order to operate in normal mode.

980504-001 Rev. A P120i Card Printer User Guide 65

Card Sense Single Card Feed Mode

Printing a Single Card

1. Place the printer power switch in the ON ( | ).

980504-BB-04

INSERT CARD

980504-BB-05

2. Insert a single card into the slot at the front of the printer, directly above the card output hopper. Do not feed more than one card at a time. Printer will take the card.

66 P120i Card Printer User Guide 980504-001 Rev. A

Zebra Technologies Corporation

333 Corporate Woods Parkway Vernon Hills, Illinois 60061.3109 U.S.A. T elephone: +1 847.634.6700 Facsimile: +1 847.913.8766

Zebra Technologies P120i User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Foreword

Copyright Notice

Trademarks

Warranty Information

Printers

Printheads

Spare Parts

Return Materials Authorization

Supplemental Information

Industry Canada Notice

Contents

Getting Started

Unpacking Your Card Printer

Controls and Indicators

Power Switch

Power Socket

USB PORT

Multi-Function LCD Panel

Printer Installation

Installing the P120i Printer

USB Installation

Custom Installation

Encoder Settings

Ethernet Installation

Complete Printer Installation

Connect the P120i Printer

Change Printer Driver Options

Printer Features

P120i Printer Setup

Loading Ribbon Cartridge

Loading Cards

Card Feeder

Printing a Test Card

Card Output Hopper

Printing

P120i Printer Operation

Creating a Sample Card

Printing a Sample Card

Cleaning System

Cleaning

When to Clean

How to Clean

Cleaning the Print Head

Troubleshooting

Troubleshooting Procedures

Print Quality Issues

Technical Specifications

Card Dimensions

ISO standard dimensions for plain card

ISO standard dimensions for magnetic stripe card

Magnetic Card Stripe Encoder

Encoder

Introduction

Media Loading Orientation

Magnetic Encoder Cleaning

ISO Standard Encoding

Printing a Single Card Without Using the Feeder

Install Card SenseTMSingle Card Feed Kit

Install Card Cleaning Cartridge

Printing a Single Card