Zebra Technologies P110I User Manual

Zebra® P110i

™

Card Printer

User’s Manual

980515-001 Rev. A

This manual contains installation and operation information for the Zebra P110i card printers manufactured by Zebra Technologies Corporation.

Copyright Notice

Foreword

This document contains information proprietary to Zebra Technologies Corporation. This document and the information contained within is Copyrighted by Zebra Technologies Corporation and may not be duplicated in ful l or in part by any person without written approval from Zebra Technologies Corporatio n. While every effort has been made to keep the information contained within current and a ccurate as of the date of publication, no guarantee is given that the document is error-free or that it is accurate with regard to any specification. Zebra T echnologies Corporation reserve s the right to make changes, for the purpose of product improvement, at any time.

Trademarks

P110i is a trademark and Zebra is a registered trademark of Zebra Technologies Corporation. Windows is a registered trademark of Microsoft Corp. All other trademarks or registered trademarks are marks of their respective holders.

980515-001 Rev. A P110i User’s Manual iii

Foreword

Product Disposal

Product Disposal Information • Do not dispose of this product in unsorted municipal

waste. This product is recyclable, and should be recycled ac co rding to your local standards. For more information, please see our web site at:

http://www.zebra.com/environment

Return Materials Authorization

Before returning any equipment to Zebra Technologies Corporation for in-warranty or out-ofwarranty repair, contact Repair Administration for a Return Materials Authorization (RMA) number. Repack the equipment in the original packing material and mark the RMA number clearly on the outside. Ship the equipment, freight prepaid, to the address listed below:

For USA, Latin America, and Asia / Pacific:

Zebra Technologies Corporation Zebra Card Printer Solutions 1001 Flynn Road Camarillo, CA. 93012-8706.USA Phone: +1 (805) 578-5001 FAX: +1 (805) 579-1808

Declarations of Conformity

EMC Directive

89/336/EEC modified by

92/31/EEC and

93/68/EEC

73/23/EEC modified by 93/ 68/EEC

EMC Directive EN 301489-3

EMC Directive EN55024

Low voltage Directive

For Europe and Middle East:

Zebra Technologies Corporation Zebra Card Printer Solutions Pittman Way, Fulwood Preston, PR2 9ZD Lancashire, U.K. Phone: +44 - 1 - 772 - 797555 FAX: +44 - 1 - 772 - 693000

EN 55022 (1998)

RF Emissions control RF Emissions and Immunity for

V1.4.1

radio equipment Immunity to Electro-Magnetic

(2001) EN 60950-1

Disturbances Product safety

(2001)

1999/5/CE

R&TTE Directive

EN300330-2 V1.1.1

Radio Frequency Interferences

For a formal certificate, please contact the Compliance Office at Zebra’s Camarillo facility.

iv P110i User’s Manual 980515-001 Rev. A

EUROPE: Norway Only: This product is also designed for IT power system with phase to phase

voltage 230V. Earth grounding is via the polarized, 3-wire power cord.

FI: “Laite on liitettävä suojamaadoitus koskettimilla varustettuun pistorasiaan” SE: “Apparaten skall anslutas till jordat uttag” NO: “Apparatet må tilkoples jordet stikkontakt”

Model P110i conforms to the following specification: FCC Part 15, Subpart A, Section

15.107(a) and Section 15.109(a) Class B digital device.

Industry Canada Notice

This device complies with Industry Canada ICES-003 class B requirements.

Supplemental Information

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause ha rmful interference to radio communications. However, there is no guarantee that interference will not occur in a pa rticula r inst allati on. If th is equi pment d oes cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference’s by one or more of the following measures:

• Reorient or relocate the receiving antenna.

Foreword

Declarations of Conformity

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

The user may find the following booklet, prepared by the Federal Communications Commission, helpful:

How to identify and resolve Radio/TV Interference Problems. This booklet is available from the U.S. Government printing Office, Washington, D.C. 20402, Stock No. 004-000-00345-4. Use of a shielded cable is required to comply within Class B limits of Part 15 of FCC Rules. Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by Zebra may cause, harmful interference and voi d the FC C autho riza tion to operate this equipment.

980515-001 Rev. A P110i User’s Manual v

Foreword

Icons

Throughout this manual, different icons highlight important information, as follows:

Note • Indicates information that emphasizes or supplements important points of the main

text.

Important • Advises you of information th at is essential to compl ete a task, or points ou t the

importance of specific information in the text.

Electric Shock Caution • Warns you of a potential electric shock situation.

Electrostatic Discharge Caution • Warns you of a situation where electrostatic

discharge could cause damage to electronic components.

Caution • Advises you that failure to take or avoid a specific action could result in physical harm to you, or could result in physical damage to the hardware.

vi P110i User’s Manual 980515-001 Rev. A

Foreword

Icons

P110i Printer Model

The Zebra Product Number tells a story: Here is a quick review of the Zebra Card Prin ter Seri es numbering and letterin g system to help

you. Model numbers include identifiers that specify options using the following lettering

conventions:

Part Number Description

Base Printer

P 1 1 0 i - _ _ _ _ _ - _ _ _

_ _ _ _ _ - 0 _ _ _ _ - _ _ _

_ _ _ _ _ - _ 0 _ _ _ - _ _ _ _ _ _ _ _ - _ M _ _ _ - _ _ _

_ _ _ _ _ - _ _ 0 _ _ - _ _ _ _ _ _ _ _ - _ _ 1 _ _ - _ _ _ _ _ _ _ _ - _ _ 3 _ _ - _ _ _

_ _ _ _ _ - _ _ _ 0 _ - _ _ _

_ _ _ _ _ - _ _ _ _ A - _ _ _

_ _ _ _ _ - _ _ _ _ _ - I _ _ _ _ _ _ _ - _ _ _ _ _ - U _ _

_ _ _ _ _ - _ _ _ _ _ - _ D _

_ _ _ _ _ - _ _ _ _ _ - _ _ 0 _ _ _ _ _ - _ _ _ _ _ - _ _ S

Example

P110i-0M10A-ID0 P110i Printer , Magnetic Stripe Encoder (HiCoDn), Standard Memory, USB Inter-

Accessories 105862-001 105912-912 P120i/110i Cleaning Kit, includes 4 print engine cleaning cards and 4 feeder

P110i Single Sided Color Card Printer

Smart Card Options

None

Magnetic Encoder

None Yes (select defaults below)

Magnetic Encoder Defaults

None Stripe Down, HiCo/LoCo Stripe Up, HiCo/LoCo

Memory Expansion

None

Interface

USB Only

Power Cords

U. S. and Europe U. K. and Australia

Windows Drivers and User Documentation / Training included on one CD (Software & Documentation Package) which contains Multi-language documentation - English, Spanish, French, German, Chinese, Italian, and Portuguese

Starter Kit

No Starter Kit Starter kit (including 200 - 30 mil PVC cards and one YMCKO ribbon, part

number 800015-940)

face, US and Europe Power Cords, Windows Driver and User Documentation CD

P120i/110i Card SenseTM single card feed upgrade kit

cleaning cards

980515-001 Rev. A P110i User’s Manual vii

Foreword

Icons

viii P1 10i User’s Manual 980515-001 Rev. A

Table of Contents

• Foreword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Product Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Return Materials Authorization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Declarations of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

1 • Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Unpacking Your Card Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Controls and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Power Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Power Socket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Multi-Function LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2 • Printer Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Installing the P110i Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Connecting the P110i Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Installing the Printer Dr iver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Change Printer Driver Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3 • P110i Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Loading Ribbon Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

980515-001 Rev. A P110i User’s Manual vii

Table of Contents

Loading Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Printing a Test Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

4 • P110i Printer Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

5 • Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Cleaning System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

6 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Troubleshooting Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Card Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Card Output Hopper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Creating a Sample Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Printing a Sample Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

When to Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

How to Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Print Quality Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

7 • Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Card Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

ISO standard dimensions for plain card. . . . . . . . . . . . . . . . . . . . . . . 37

ISO standard dimensions for magnetic stripe card . . . . . . . . . . . . . . 37

Appendix A • Magnetic Card Encoder . . . . . . . . . . . . . . . . . . . . . . 39

Magnetic Card Stripe Encoder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Media Loading Orientation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Magnetic Encoder Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

ISO Standard Encoding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Appendix B • Card SenseTM Single Card Feed Mode . . . . . . . . . 43

Printing a Single Card Without Using the Feeder. . . . . . . . . . . . . . . . . . . 43

Install Card SenseTM Single Card Feed Kit . . . . . . . . . . . . . . . . . . . 43

Install Card Cleaning Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Setting Up the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Printing a Single Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Appendix C • Worldwide Sales & Support. . . . . . . . . . . . . . . . . . . 47

Sales and Support Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

viii P1 10i User’s Manual 980515-001 Rev. A

Getting Started

Unpacking Your Card Printer

Your P110i printer ships in a cardboard carton, protected by styrofoam inserts and a protective anti-static bag. Keep all pac kaging materia l in case y ou need to mo ve or re-ship the printer.

1. Before opening and unpacking the printe r , inspect the carto n to ensure that no damage

occurred during shipment.

2. Ensure that you have a clean and nearly dust free environment for proper operation

and storage of the printer.

3. Unlatch and remove the handle, open the printer carton, and remove the styrofoam

packing material from the top of the printer.

STYROFOAM

PACKING MATERIAL

PRINTER

ACCESSORIES

HANDLE

980515-001 Rev. A P110i User’s Manual 1

Getting Started

Controls and Indicators

4. Lift the printer out of the carton by holding it on both sides of the bottom and lifting the

printer gently from the carton.

5. Remove the box containing the printer accessories from the shipping carton.

6. Make sure the following accessories are included with your P110i printer:

a. Software CD-ROM b. Quick Start Guide c. Cleaning Kit d. 120 vac and 230 vac Power Cords e. Power Transformer f. USB Printer Cable

If any items are missing, please contact your dealer. To reorder, please refer to Appendix C of this manual.

USB PRINTER

CABLE

QUICK START

GUIDE

SOFTWARE

CD-ROM

CLEANING

KIT

120 VAC &

230 VAC

POWER CORDS

POWER

TRANSFORMER

Controls and Indicators

Your P110i printer is equipped with a Multi Function LCD Readout Panel to provide printer status information. The readout is controlled by the multi-function control button directly below the viewing window.

2P110i User’s Manual 980515-001 Rev. A

Power Switch

Getting Started

Controls and Indicators

POWER

SOCKET

POWER

SWITCH

USB PORT

The power switch is located at the rear of the printer unit, bottom right.

Power Socket

The power socket is located at the rear of the printer, to the left of the power switch.

USB Port

The USB port is located at the rear of the printer unit, bottom left.

980515-001 Rev. A P110i User’s Manual 3

Getting Started

Controls and Indicators

Multi-Function LCD Panel

MULTI-FUNCTION

LCD PANEL

MULTI-FUNCTION

CONTROL BUTTON

The LCD Panel can display the following messages:

Message Mode

Operational

Initializing SELF TEST READY

DOWNLOADING DATA MAG ENCODING PRINTING MONO PRINTING CYAN

PRINTING YELLOW PRINTING MAGENTA PRINTING BLACK PRINTING OVERLAY DOWNLOADING FIRMWARE

Fixed Fixed Fixed Fixed

Fixed Fixed Fixed Fixed Fixed Fixed Fixed Fixed

CLEANING REMOVE RIBBON THEN CLOSE LID EMPTY FEEDER THEN CLOSE COVER

4P110i User’s Manual 980515-001 Rev. A

Fixed Scrolling Scrolling

Getting Started

Controls and Indicators

Message Mode

FEED LONG CLEANING CARD IN EXIT REMOVE LONG CLEANING CARD INSERT FEEDER CLEANING CARD CLOSE FEEDER DOOR REMOVE FEEDER CLEANING CARD SINGLE CARD READY-PRINT OR EJECT INSERT CARD PUSH BUTTON TO CONTINUE

Warnings (Printer will still operate)

REMOVE CARD AT EXIT CLEAN PRINTER CHECKING RIBBON ENCODING ERROR INVALID MAGNETIC DATA CHECK RIBBON CLOSE LID

Scrolling Scrolling Scrolling Scrolling Scrolling Scrolling Fixed Scrolling

Scrolling Fixed Fixed Fixed Scrolling Fixed Fixed

FLASH ERROR READING ERROR

Errors (Printer will not operate)

OUT OF RIBBON OUT OF CARDS MECHANICAL ERROR COVER OPEN PARAMETERS ERROR COMMAND ERROR LID OPEN OUT OF RIBBON

Fixed Fixed

Fixed Fixed Fixed Fixed Fixed Fixed Fixed Fixed

980515-001 Rev. A P110i User’s Manual 5

Getting Started

Controls and Indicators

6P110i User’s Manual 980515-001 Rev. A

Printer Installation

Installing the P110i Printer

Caution • Do not power the printer with USB attached to your computer at this

time.

The driver will prompt you when it is time to plug in and power up your

printer.

Connecting the P110i Printer

The following instructions will guide you through the installation of the P110i printer.

Caution • Limit electrical power supplied to the P110i Printer to 24 VDC. Limit

excess current draw to 16 amps or less, using an associated circuit breaker or other such device. Never operate the printer in a location where operator , computer, or printer can get wet. Personal injury could result. The printer must be connected to an earthed electrical power supply and properly protected against electrical surges and groundin g faults. The power supply pack can only be replaced by the same product from the manufacturer.

1. Place the printer in a location that allows easy access to all sides. The printer should

never be operated while resting on its side or upside down

980515-001 Rev. A P110i User’s Manual 7

Printer Installation

Installing the P110i Printer

2. Remove the yellow CAUTION label from the back of the printer.

3. Ensure that the printer’s power switch in the OFF ( O ) position.

8P110i User’s Manual 980515-001 Rev. A

+ 40 hidden pages