Zebra Technologies P110I User Manual

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Page 1

Zebra® P110i

™

Card Printer

User’s Manual

980515-001 Rev. A

Page 2

Page 3

This manual contains installation and operation information for the Zebra P110i card printers manufactured by Zebra Technologies Corporation.

Copyright Notice

Foreword

This document contains information proprietary to Zebra Technologies Corporation. This document and the information contained within is Copyrighted by Zebra Technologies Corporation and may not be duplicated in ful l or in part by any person without written approval from Zebra Technologies Corporatio n. While every effort has been made to keep the information contained within current and a ccurate as of the date of publication, no guarantee is given that the document is error-free or that it is accurate with regard to any specification. Zebra T echnologies Corporation reserve s the right to make changes, for the purpose of product improvement, at any time.

Trademarks

P110i is a trademark and Zebra is a registered trademark of Zebra Technologies Corporation. Windows is a registered trademark of Microsoft Corp. All other trademarks or registered trademarks are marks of their respective holders.

980515-001 Rev. A P110i User’s Manual iii

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Foreword

Product Disposal

Product Disposal Information • Do not dispose of this product in unsorted municipal

waste. This product is recyclable, and should be recycled ac co rding to your local standards. For more information, please see our web site at:

http://www.zebra.com/environment

Return Materials Authorization

Before returning any equipment to Zebra Technologies Corporation for in-warranty or out-ofwarranty repair, contact Repair Administration for a Return Materials Authorization (RMA) number. Repack the equipment in the original packing material and mark the RMA number clearly on the outside. Ship the equipment, freight prepaid, to the address listed below:

For USA, Latin America, and Asia / Pacific:

Zebra Technologies Corporation Zebra Card Printer Solutions 1001 Flynn Road Camarillo, CA. 93012-8706.USA Phone: +1 (805) 578-5001 FAX: +1 (805) 579-1808

Declarations of Conformity

EMC Directive

89/336/EEC modified by

92/31/EEC and

93/68/EEC

73/23/EEC modified by 93/ 68/EEC

EMC Directive EN 301489-3

EMC Directive EN55024

Low voltage Directive

For Europe and Middle East:

Zebra Technologies Corporation Zebra Card Printer Solutions Pittman Way, Fulwood Preston, PR2 9ZD Lancashire, U.K. Phone: +44 - 1 - 772 - 797555 FAX: +44 - 1 - 772 - 693000

EN 55022 (1998)

RF Emissions control RF Emissions and Immunity for

V1.4.1

radio equipment Immunity to Electro-Magnetic

(2001) EN 60950-1

Disturbances Product safety

(2001)

1999/5/CE

R&TTE Directive

EN300330-2 V1.1.1

Radio Frequency Interferences

For a formal certificate, please contact the Compliance Office at Zebra’s Camarillo facility.

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EUROPE: Norway Only: This product is also designed for IT power system with phase to phase

voltage 230V. Earth grounding is via the polarized, 3-wire power cord.

FI: “Laite on liitettävä suojamaadoitus koskettimilla varustettuun pistorasiaan” SE: “Apparaten skall anslutas till jordat uttag” NO: “Apparatet må tilkoples jordet stikkontakt”

Model P110i conforms to the following specification: FCC Part 15, Subpart A, Section

15.107(a) and Section 15.109(a) Class B digital device.

Industry Canada Notice

This device complies with Industry Canada ICES-003 class B requirements.

Supplemental Information

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause ha rmful interference to radio communications. However, there is no guarantee that interference will not occur in a pa rticula r inst allati on. If th is equi pment d oes cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference’s by one or more of the following measures:

• Reorient or relocate the receiving antenna.

Foreword

Declarations of Conformity

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

The user may find the following booklet, prepared by the Federal Communications Commission, helpful:

How to identify and resolve Radio/TV Interference Problems. This booklet is available from the U.S. Government printing Office, Washington, D.C. 20402, Stock No. 004-000-00345-4. Use of a shielded cable is required to comply within Class B limits of Part 15 of FCC Rules. Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by Zebra may cause, harmful interference and voi d the FC C autho riza tion to operate this equipment.

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Foreword

Icons

Throughout this manual, different icons highlight important information, as follows:

Note • Indicates information that emphasizes or supplements important points of the main

text.

Important • Advises you of information th at is essential to compl ete a task, or points ou t the

importance of specific information in the text.

Electric Shock Caution • Warns you of a potential electric shock situation.

Electrostatic Discharge Caution • Warns you of a situation where electrostatic

discharge could cause damage to electronic components.

Caution • Advises you that failure to take or avoid a specific action could result in physical harm to you, or could result in physical damage to the hardware.

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Foreword

Icons

P110i Printer Model

The Zebra Product Number tells a story: Here is a quick review of the Zebra Card Prin ter Seri es numbering and letterin g system to help

you. Model numbers include identifiers that specify options using the following lettering

conventions:

Part Number Description

Base Printer

P 1 1 0 i - _ _ _ _ _ - _ _ _

_ _ _ _ _ - 0 _ _ _ _ - _ _ _

_ _ _ _ _ - _ 0 _ _ _ - _ _ _ _ _ _ _ _ - _ M _ _ _ - _ _ _

_ _ _ _ _ - _ _ 0 _ _ - _ _ _ _ _ _ _ _ - _ _ 1 _ _ - _ _ _ _ _ _ _ _ - _ _ 3 _ _ - _ _ _

_ _ _ _ _ - _ _ _ 0 _ - _ _ _

_ _ _ _ _ - _ _ _ _ A - _ _ _

_ _ _ _ _ - _ _ _ _ _ - I _ _ _ _ _ _ _ - _ _ _ _ _ - U _ _

_ _ _ _ _ - _ _ _ _ _ - _ D _

_ _ _ _ _ - _ _ _ _ _ - _ _ 0 _ _ _ _ _ - _ _ _ _ _ - _ _ S

Example

P110i-0M10A-ID0 P110i Printer , Magnetic Stripe Encoder (HiCoDn), Standard Memory, USB Inter-

Accessories 105862-001 105912-912 P120i/110i Cleaning Kit, includes 4 print engine cleaning cards and 4 feeder

P110i Single Sided Color Card Printer

Smart Card Options

None

Magnetic Encoder

None Yes (select defaults below)

Magnetic Encoder Defaults

None Stripe Down, HiCo/LoCo Stripe Up, HiCo/LoCo

Memory Expansion

None

Interface

USB Only

Power Cords

U. S. and Europe U. K. and Australia

Windows Drivers and User Documentation / Training included on one CD (Software & Documentation Package) which contains Multi-language documentation - English, Spanish, French, German, Chinese, Italian, and Portuguese

Starter Kit

No Starter Kit Starter kit (including 200 - 30 mil PVC cards and one YMCKO ribbon, part

number 800015-940)

face, US and Europe Power Cords, Windows Driver and User Documentation CD

P120i/110i Card SenseTM single card feed upgrade kit

cleaning cards

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Foreword

Icons

viii P1 10i User’s Manual 980515-001 Rev. A

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Table of Contents

• Foreword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Product Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Return Materials Authorization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Declarations of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

1 • Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Unpacking Your Card Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Controls and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Power Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Power Socket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Multi-Function LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2 • Printer Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Installing the P110i Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Connecting the P110i Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Installing the Printer Dr iver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Change Printer Driver Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3 • P110i Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Loading Ribbon Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

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Table of Contents

Loading Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Printing a Test Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

4 • P110i Printer Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

5 • Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Cleaning System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

6 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Troubleshooting Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Card Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Card Output Hopper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Creating a Sample Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Printing a Sample Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

When to Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

How to Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Print Quality Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

7 • Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Card Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

ISO standard dimensions for plain card. . . . . . . . . . . . . . . . . . . . . . . 37

ISO standard dimensions for magnetic stripe card . . . . . . . . . . . . . . 37

Appendix A • Magnetic Card Encoder . . . . . . . . . . . . . . . . . . . . . . 39

Magnetic Card Stripe Encoder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Media Loading Orientation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Magnetic Encoder Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

ISO Standard Encoding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Appendix B • Card SenseTM Single Card Feed Mode . . . . . . . . . 43

Printing a Single Card Without Using the Feeder. . . . . . . . . . . . . . . . . . . 43

Install Card SenseTM Single Card Feed Kit . . . . . . . . . . . . . . . . . . . 43

Install Card Cleaning Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Setting Up the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Printing a Single Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Appendix C • Worldwide Sales & Support. . . . . . . . . . . . . . . . . . . 47

Sales and Support Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

viii P1 10i User’s Manual 980515-001 Rev. A

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Getting Started

Unpacking Your Card Printer

Your P110i printer ships in a cardboard carton, protected by styrofoam inserts and a protective anti-static bag. Keep all pac kaging materia l in case y ou need to mo ve or re-ship the printer.

1. Before opening and unpacking the printe r , inspect the carto n to ensure that no damage

occurred during shipment.

2. Ensure that you have a clean and nearly dust free environment for proper operation

and storage of the printer.

3. Unlatch and remove the handle, open the printer carton, and remove the styrofoam

packing material from the top of the printer.

STYROFOAM

PACKING MATERIAL

PRINTER

ACCESSORIES

HANDLE

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Getting Started

Controls and Indicators

4. Lift the printer out of the carton by holding it on both sides of the bottom and lifting the

printer gently from the carton.

5. Remove the box containing the printer accessories from the shipping carton.

6. Make sure the following accessories are included with your P110i printer:

a. Software CD-ROM b. Quick Start Guide c. Cleaning Kit d. 120 vac and 230 vac Power Cords e. Power Transformer f. USB Printer Cable

If any items are missing, please contact your dealer. To reorder, please refer to Appendix C of this manual.

USB PRINTER

CABLE

QUICK START

GUIDE

SOFTWARE

CD-ROM

CLEANING

KIT

120 VAC &

230 VAC

POWER CORDS

POWER

TRANSFORMER

Controls and Indicators

Your P110i printer is equipped with a Multi Function LCD Readout Panel to provide printer status information. The readout is controlled by the multi-function control button directly below the viewing window.

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Power Switch

Getting Started

Controls and Indicators

POWER

SOCKET

POWER

SWITCH

USB PORT

The power switch is located at the rear of the printer unit, bottom right.

Power Socket

The power socket is located at the rear of the printer, to the left of the power switch.

USB Port

The USB port is located at the rear of the printer unit, bottom left.

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Getting Started

Controls and Indicators

Multi-Function LCD Panel

MULTI-FUNCTION

LCD PANEL

MULTI-FUNCTION

CONTROL BUTTON

The LCD Panel can display the following messages:

Message Mode

Operational

Initializing SELF TEST READY

DOWNLOADING DATA MAG ENCODING PRINTING MONO PRINTING CYAN

PRINTING YELLOW PRINTING MAGENTA PRINTING BLACK PRINTING OVERLAY DOWNLOADING FIRMWARE

Fixed Fixed Fixed Fixed

Fixed Fixed Fixed Fixed Fixed Fixed Fixed Fixed

CLEANING REMOVE RIBBON THEN CLOSE LID EMPTY FEEDER THEN CLOSE COVER

4P110i User’s Manual 980515-001 Rev. A

Fixed Scrolling Scrolling

Page 15

Getting Started

Controls and Indicators

Message Mode

FEED LONG CLEANING CARD IN EXIT REMOVE LONG CLEANING CARD INSERT FEEDER CLEANING CARD CLOSE FEEDER DOOR REMOVE FEEDER CLEANING CARD SINGLE CARD READY-PRINT OR EJECT INSERT CARD PUSH BUTTON TO CONTINUE

Warnings (Printer will still operate)

REMOVE CARD AT EXIT CLEAN PRINTER CHECKING RIBBON ENCODING ERROR INVALID MAGNETIC DATA CHECK RIBBON CLOSE LID

Scrolling Scrolling Scrolling Scrolling Scrolling Scrolling Fixed Scrolling

Scrolling Fixed Fixed Fixed Scrolling Fixed Fixed

FLASH ERROR READING ERROR

Errors (Printer will not operate)

OUT OF RIBBON OUT OF CARDS MECHANICAL ERROR COVER OPEN PARAMETERS ERROR COMMAND ERROR LID OPEN OUT OF RIBBON

Fixed Fixed

Fixed Fixed Fixed Fixed Fixed Fixed Fixed Fixed

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Getting Started

Controls and Indicators

6P110i User’s Manual 980515-001 Rev. A

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Printer Installation

Installing the P110i Printer

Caution • Do not power the printer with USB attached to your computer at this

time.

The driver will prompt you when it is time to plug in and power up your

printer.

Connecting the P110i Printer

The following instructions will guide you through the installation of the P110i printer.

Caution • Limit electrical power supplied to the P110i Printer to 24 VDC. Limit

excess current draw to 16 amps or less, using an associated circuit breaker or other such device. Never operate the printer in a location where operator , computer, or printer can get wet. Personal injury could result. The printer must be connected to an earthed electrical power supply and properly protected against electrical surges and groundin g faults. The power supply pack can only be replaced by the same product from the manufacturer.

1. Place the printer in a location that allows easy access to all sides. The printer should

never be operated while resting on its side or upside down

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Printer Installation

Installing the P110i Printer

2. Remove the yellow CAUTION label from the back of the printer.

3. Ensure that the printer’s power switch in the OFF ( O ) position.

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Printer Installation

Installing the P110 i Printer

115 VAC

230 VAC

4. Insert the power supply plug into the power socket, attach the power cord (120VAC or

230VAC) to the power supply, then plug the power cord in to a grounded electrical socket of the proper voltage and type.

Caution • Intermittent or unpredictable operation may occur from unsecured

connectors. If damaged, the power cable must be replaced by an exact equivalent. The socket should always be easily accessible to power off the printer.

5. Attach USB cable to printer and computer.

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Printer Installation

Installing the Printer Driver

Caution • Do not power the printer with USB attached to your computer at this time.

The driver will prompt you when it is time to plug in and power up your printer.

To install the P110i Printer on Windows 2000 and Windows XP operating systems, insert the User Documentation, Drivers, and Training CD, included with your printer, into your computer and InstallWizard will walk you through the required installation steps. The InstallWizard will:

• Automatically install the User Interface when the driver CD is inserted.

• Start the installation process when the Install Printer Driver menu item is selected from

the Main Menu.

• Allow you to install Ethernet drivers, if you plan on networking your card printer via an external print server

• Check to see which operating system you are using

• Detect previous versions of the driver and clean up any unnecessary Windows registry entries. You must select “Remove” from the install options to remove any previous driver versions.

• Install the new driver files

• Reboot your computer

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Print Driver Installation

Install the P110i Printer driver as follows:

Printer Installation

Installing the Printer Driver

1. Insert the P110i User Documentation, Drivers, and Training CD into the CD drive of

the host computer. The Select Language window will open.

2. From the Select Language window, choose the appropriate language for your system. The

Main Menu will open in the selected language.

3. From the Main Menu, under Install Printer Driver, select P110i.

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Printer Installation

Installing the Printer Driver

4. The InstallShield Wizard wi ll be instal led and a prog ress win dow wi ll be displa yed. On ce

the InstallShield Wizard has been installed, the Welcome to InstallShield Wizard window will open.

5. On the Welcome to InstallShield W izard window, click the Next button, then follow the

instructions that appear on the screen.

6. At the end of the install, power-on the printer to complete the installation.

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Change Printer Driver Options

You can change the default settings for the P110i printer driver. Change the options as follows:

1. Select Start>Settings>Printers and Faxes.

Printer Installation

Change Printer Driver Options

2. From the Printers and Faxes list, right click the P110i USB Card Printer and select

Properties from the pop-up menu. The Printer Properties window will open.

3. On the General tab, click on the Printing Preferences button to change the c ard orientation

settings, monochrome conversion settings, various ribbon settings, or to adjust the color and head settings properties.

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Printer Installation

Change Printer Driver Options

4. On the Sharing tab, you can choose to share the printer over the network, and install

additional drivers to accommodate different operating systems.

5. On the Ports tab, you can add, delete, and configure the printer ports, as well as choose

which port the P110i printer is assigned.

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Printer Installation

Change Printer Driver Options

6. On the Color Management tab, you can add, remove, or change printer color profiles.

7. Use the Security tab to change permissions for the P110i printer.

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Printer Installation

Change Printer Driver Options

8. On the Advanced tab, you can choose various printer properties, install different printer

drivers, and change default printer settings.

9. On the Device Settings tab, you can chan ge settings for a Magnetic Encoder and change to

or from single feed mode.

10. Once the P110i printer driver options have been configured to your satisfaction, click the

OK button to save your new configuration and close the Properties window.

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Printer Features

The following shows the features found on your P110i Printer:

P110i Printer Setup

CARD OUTPUT HOPPER

PRINT HEAD

LID

CARD FEEDER

CARD GUIDE

RIBBON

CARTRIDGE

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P110i Printer Setup

Loading Ribbon Cartridge

The P110i Printer requires approved ribbon cartridges (see Appendix C). The Resin Thermal Transfer and Dye Sublimation ribbons are specifically designed for your P110i Printer.

• i Series Printers require the use of i Series ribbons for full color printing.

• Each ribbon cartridge includes an integrated adhesive cleaning roller assembly that is used to clean the cards entering the printer. Improper cleaning will reduce printer life and degrade print quality

• When the ribbon is completely used, change the whole cartridge assembly.

Electrostatic Discharge Caution • DO NOT TOUCH the print head or the electronic

components on the print head. Discharge of ele ctrostatic charge from the human body or other surfaces can damage the print head or other electronic components

1. Open printer lid by pressing the Cover Release button on the top of your printer.

2. Peel protective wrapper from adhesive cleaning roller by gently pulling on the tape.

Discard the protective wrapper.

ADHESIVE CLEANING

ROLLER

3. Insert the ribbon cartridge with the cleaning roll er facing down, so the gears on the ends of the rollers fit into the appropriate slots.

4. Close the printer lid and push down until you hear an audibl e click.

Note • After the lid is closed, the ribbon automatically synchronizes when the

printer power is on.

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Loading Cards

To help you load, print, and collect cards, the P110i has the following items:

Card Feeder

The card feeder is used for loading cards, it can hold up to 100 cards of 30 mils thicknes s. The card feeder is located under the card feeder cover of the P1 10i printer.

Caution • DO NOT bend cards or touch print surfaces as this can reduce print quality.

Note • The surface of the cards must remain clean and dust free. Always store cards in

an enclosed container. Ideally, use cards as soon as possible. If cards stick together, carefully fan or shuffle them.

Note • For Cards with magnetic stripe refer to Appendix A for loading instructions.

P110i Printer Setup

Loading Cards

Load cards into card feeder as follows:

1. Open card feeder cover.

2. Slide card guide all the way to the right until it locks in place with an audible click.

CARD FEEDER

3. Remove cellophane wrapper from card stack.

Note • Static charges and edge burrs from the card di e-cu tti ng pro cess ca n ren der in di vidual

cards stuck together with significant adhesion force. These cards must be

CARD

GUIDE

physically separated from each other before inserting into the feeder; if not separated, feeding or printing problems may occur.

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P110i Printer Setup

Loading Cards

4. Holding the card deck by the sides, hold it vertically against a flat surface such as a

desktop. If the deck is too thick for your hand to hold it comfortably, use about half a deck at a time.

5. Push the stack back and forth to an angle of about 45° from vertical, so as to separate all of

the cards.

6. Restore the card stack to its original squared-off condition, and place the cards in the input

hopper.

7. Place stack of up to 100 cards into card feeder and close the card feeder cover. When card

feeder cover is closed, the card guide locking mechanism will automatically be released.

CARD FEEDER

COVER

CARD

STACK

CARD

FEEDER

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Page 31

Card Output Hopper

1. Raise the printer lid and pull the output hopp er down to place it in its functional position.

2. When not using the printer, place the card output hopper back in its closed position to

protect the printer from dust.

CARD

OUTPUT

HOPPER

P110i Printer Setup

Printing a Test Card

With ribbon cartridge and cards loaded, your P110i printer is ready to print. To check the operation of the printer, you should print a test card.

1. Place the printer power switch in the OFF (0) position.

2. While holding down the Multi Function Button, place the printer power switch in the

ON ( | ) position. The LCD status window will glow blue.

MULTI-FUNCTION SWITCH

3. Keep pressing the Multi Function button until the SELF TEST message appears in the

window.

Serial N¡ 060376 Firmware: V1.50

P520CEM

Head resistance: 1568

Offset: X002 - Y015

Printing Counter: 00002716

POWER

SWITCH

EC: 0014

4. Release the Multi Function button and a test card will print after a few seconds.

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P110i Printer Setup

Printing a Test Card

22 P110i User’s Manual 980515-001 Rev. A

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Printing

P110i Printer Operation

Printing with the P110i Printer requires the Windows Printer Driver, your card design/ issuing software or printer command level programming through the printer interface.

The P110i Card Printer can be used with any Windows 2000 or Windows XP software application program, using the drivers provided on CD with the printer. Reference Chapter 2 for instructions on installing the P110i printer driver.

Creating a Sample Card

Before you begin a new printing session, print a sample card to ensure that the cards will be printed correctly. Follow the steps below to print your first card using the True Colours

Card Printer Ribbon Cartridge and the Windows printer driver.

1. Go to the Microsoft Word Software.

2. If the P110i printer was not selected as the default printer, go to File> Select Printer

and choose Zebra P110i Card Printer from the printer names list. Close the Print dialog box.

3. Go to File>Page Setup.

4. Select the Size tab, and under Paper Size, choose Card. Under orientation, select

Landscape or Portrait.

5. Select the Margins tab, and set the Top, Bottom, Left and Right margins to O (zero).

6. Press OK to close Page Setup window.

7. The card appears on the window.

8. Design a card with both black and colored text and with colored pictures similar to the

sample card shown below.

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P110i Printer Operation

Printing

Printing a Sample Card

http://www.zebracard.com

Once you completed creating your samp le card, you are ready to prin t. Ensure y our printer has

a True Colours

Card Printer Ribbon Cartridge installed and there is card stock in the card feeder. Reference Chapter 3 for in structions on installing the ribbon and loading the cards Print your sample card as follows:.

1. Select File>Print to open the Print dialogue box. Ensure the following settings in the Prin t

dialogue box:

• Printer Name: - Zebra P110i Card Printer

• Print to File: - Unchecked

• Page Range: - All

• Number of Copies: - 1

• Collate: - Unchecked

• Print What?: - Document

• Print: - All pages in range

• Pages per sheet: - 1 page

• Scale to paper size: - No scaling

2. Click the OK button.

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P110i Printer Operation

Printing

3. The printer will feed in a card and start printing. The data download time will vary

depending on the complexity of the card desi gn and th e pr oc essin g sp eed of the computer.

4. Once the printing is completed, the card is ejected from the printer into the printed card

hopper.

5. Remove the sample card from the card output hopper and check for any discrepancies. If

the sample card is correct, your P110i card printer is to produce more cards.

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P110i Printer Operation

Printing

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Cleaning System

Cleaning

Caution • PROTECT YOUR FACTORY WARRANTY!

The recommended maintenance procedures must be performed to maintain your factory warranty. Other than the recommended cleaning procedures described in this manual, allow only Zebra authorized technicians to service the P110i Printer.

•NEVER loosen, tighten, adjust, or bend, etc. a part or cable inside the printer.

•NEVER use a high pressure air compressor to remove particles in the printer.

SYour P110i Printer includes a simple cleaning system using Pre-Saturated Cleaning Cards provided. The regular use of these cards will clean and maintain important parts of your printer that cannot be reached: including Print Head, the Transport Rollers, and the Magnetic Encoder Station (optional feature).

When to Clean

After approximately 1000 color cards have been printed , the prin te r LCD will prompt CLEAN PRINTER, or when print quality has been degraded.

How to Clean

1. Leave power on.

2. Press and hold the Multi-Function Control Button for 5 seconds.

3. When the cleaning cycle is initiated, the LCD message REMOVE RIBBON THEN

CLOSE LID will display.

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Cleaning

Cleaning System

4. After the ribbon is removed and the lid is closed, the message EMPTY FEEDER THEN

FEEDER

CLEANING

CARD

PRINTER PATH

CLEANING CARD

CLOSE COVER will display.

MULTI-FUNCTION

CONTROL BUTTON

CARD

FEEDER

COVER

LCD PANEL

5. If the lid is opened and closed without removing the ribbon, the REMOVE RIBBON

THEN CLOSE LID message will remain.

6. Once the cover is closed, the firmware will eject any card inside the printer. The message

EJECTING CARD will display.

7. The LCD will then display FEED LONG CLEANING CARD IN EXIT. When the card

sensor registers the presence of the cleaning card, the rollers should take the card into the printer.

8. When the cleaning process is done, the printer will eject the cleaning card. If the card

sensor still senses the cleaning card, the message REMOVE LONG CLEANING CARD will display.

9. Once the long cleaning card is no longer sensed by the exit card sensor, the message

INSERT FEEDER CLEANING CARD will display. Open the feeder cover and insert the feeder cleaning card.

10. When the feeder cleaning card has been sensed by the feeder card sensor, the message

CLOSE FEEDER COVER will display.

11. When feeder cleaning is complete, the message REMOVE FEEDER CLEANING

CARD will display.

12. After the card is removed, the LCD will displ ay READY. You may now reload the ribbon

and cards and continue printing.

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Cleaning the Print Head

Use of the cleaning cards will normally do an adequate job of cleaning the printer. However, a separate Print head cleaning, using swabs, can remove more stubborn deposits when print anomalies persist. To avoid deposits, only use foam-tipped swabs.

Caution • Never use a sharp object to scrape deposits from the print head. Permanent damage to the print head will result

1. Place the printer power switch in the OFF (0) position.

2. Open printer lid by pressing cover release button and open cover fully to reveal print head

mounted to inside of cover.

Cleaning

Cleaning the Print Head

3. Clean Print Head by moving alcohol-moistened swab tip side-to-side across Print Head

elements. Only use moderate force.

4. Allow two to three minutes for the printhead to dry before placing the printer power

switch in the ON ( | ) position.

5. To reorder swabs, reference the P110i Printe r Med ia List.

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Cleaning

Cleaning the Print Head

30 P110i User’s Manual 980515-001 Rev. A

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Troubleshooting

Troubleshooting Procedures

This section offers solutions to potential problems you may experience with your P110i printer.

Print Quality Issues

This section will help you resolve print quality problems The print quality is dependent on several factors. The two most important factors that will increase your print quality are cleanliness and card stock. To diagnose and fix print quality problems, follow the troubleshooting procedures below:

Example • Small spots appear on the printed card with a non-printed area or a different

color.

Possible Cause:

• Contamination on the card surface

Solutions:

• Check that cards are stored in a dust free environment

• Use a different supply of cards

Possible Cause:

• Cleaning roller not installed

• Dust inside the printer and/or dirty Cleaning Roller

Solutions:

• Perform a Cleaning of the printer (reference Chapter 5)

• Check that the protective cover was removed from the ribbon cartridge cleaning roller (reference Chapter 3).

• If printing one card at a time, replace the cleaning roller located at the front of the printer (reference Appendix B).

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Troubleshooting

Troubleshooting Procedures

Example • There are non-printing horizontal lines (white) on the card surfaces.

Possible Cause:

• Ribbon cartridge is not correctly positioned.

Solutions:

• Ensure that the ribbon is properly rolled onto the ribbon cores of the cartridge and that there are no wrinkles in the ribbon.

• Replace ribbon cassette.

Possible Cause:

• Print Head is dirty.

Solutions:

• Clean the Print Head

Possible Cause:

• Print Head elements are damaged (e.g. scratched or burnt).

Solutions:

• Call Zebra Customer Service for Print Head replacement information.

Example • Printing shows very pale or inconsistent results.

Possible Cause:

• Ribbon cartridge have been stored improperly or is damaged.

Solution:

• Change ribbon cartridge and print again.

Possible Cause:

• Cards may not meet specifications

Solution:

• U se a different supply of cards.

Possible Cause:

• Contrast and/or Intensity may be set to values w hich are too high.

Solution:

• Adjust Contrast and/or Intensity values in software.

Possible Cause:

• Dust or embedded contamin ation on elements of the Print Head.

Solution:

• Perform a Cleaning of the Print Head (Reference Chapter 4, Cleaning the Print Head)

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Troubleshooting

Troubleshooting Procedures

Example • Printing shows blurry printed image.

Possible Cause:

• Ribbon cartridge may not be correctly positioned.

Solution:

• Check that the ribbon is properly rolled onto the ribbon cores of the cartridge, with no wrinkles.

• Replace ribbon cartridge, making sure it locks in place, and print again.

Possible Cause:

• Ribbon may not be synchronized on the correct color panel position.

Solution:

• Open lid, then close lid to synchronize ribbon.

Possible Cause:

• Cards may not meet specifications.

Solution:

• U se a different supply of cards.

Possible Cause:

• Dust or embedded contamination inside the printer and/or dirty Cleaning Roller.

Solution:

• Clean the Print Head.

• Replace Cleaning Roller

Example • No printing on the card.

Possible Cause:

• Ribbon cartridge may not be installed in the printer.

Solution:

• Check for ribbon cartridge in the printer

Possible Cause

• Cards may not meet specifications.

Solution:

• Use a different supply of cards

Possible Cause

• Cable on Print Head may be disconnected

• Print Head elements may be scratched or burnt.

Solution

• Call Service for Print Head repair or replacement information.

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Troubleshooting

Troubleshooting Procedures

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Technical Specifications

General

• Load-N-GoTM drop-in ribbon cartridge

• 16-digit LCD display

• Windows® drivers for 2000 and XP

Color Printing

• Color dye sublimation or monochrome thermal tr ansfer printing

• 30 seconds per card full color single sided (YMCKO)

• 300 dpi (11.8 dots/mm) print resolution

Bar Code

Cards

• Code 39, Code 128 B & C with & without check digit

• 2 of 5 & 2 of 5 Interleaved

• UPC-A, EAN 8 & EAN 13

• PDF-417 2D bar code and other symbologies can be printed via Windows drivers

• Types: PVC, PVC Composite, Adhesive backed

• Card width/length: ISO CR-80-ISO 78 10, 2 .12" (54mm) x 3. 38" (86mm)

• Magnetic Stripe-ISO 7811

• Smart Card-ISO 7816

• Card thickness: 30 mil (.76mm) (+/- 10%)

• Card feeder capacity: 100 cards (30 mil)

• Card output hopper capacity: 45 cards (30 mil)

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Technical Specifications

Ribbons Cartridges

Interfaces

Dimensions

Electrical

• Load-N-GoTM ribbon cartridge with integrat ed card-cleaning roller

• i Series technology featuring contact-chip-based ribbon detection

• YMCKO: 200 cards/cartridge

• Monochrome: 1000 cards/cartridge in black, blue, or white

• USB 1.1 (cable included)

• Width: 7.9 in (201mm)

• Depth: 12.9 in (328mm)

• Height: 8.5 in (216mm)

• Weight: 9.5 lbs (4.3kg)

• 110 ~ 240 Volts AC, 50 ~ 60 Hz (auto switching)

• 16MB image memory standard

• FCC Class B, CE, UL and CUL approved

Environmental

Options

• Operating Temperature: 60°F to 86°F (15°C to 30°C)

• Operating Humidity: 20% to 65% non-condensing

• Storage Temperature: 23°F to 158°F (-5°C to 70°C)

• Storage Humidity: 20% to 70% non-condensing

• Ventilation: Free air

• Magnetic encoder (30 mil cards only), 3 track HiCo/LoCo

•CardSense

single card-feed mode

•P110i Starter Kit (200 cards and 1 YMCKO ribbon)

• Cleaning Kit (4 print engine and 4 feeder cleaning card s)

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Card Dimensions

ISO standard dimensions for plain card

2.125 ± 0.002in

(53.98 ± 0.050mm)

980504-07-01

3.375 ± 0.010in

Radius

0.125in

(3.18mm)

ISO standard dimensions for magnetic stripe card

(85.72 ± 0.25mm)

0.009 ~ 0.034in

(0.23 ~ 0.84mm)

Technical Specifications

Card Dimensions

0.623in (15.82mm) min

0~0.115in (2.92mm)

980504-07-02

MAGNETIC STRIPE

0.218in (5.54mm) max

0~0.115 in (2.92 mm)

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Technical Specifications

Card Dimensions

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Appendix A

Magnetic Card Encoder

Magnetic Card Stripe Encoder

This section contains information on the additional operations of the P110i Printers with Magnetic Card Stripe Encoder.

Introduction

Operation and maintenance requirements for the P110i Printer with the optional magnetic card stripe encoder. The magnetic encoder can be set for either high or low coercivity.

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Magnetic Card Encoder

Introduction

Media Loading Orientation

Caution • ONLY USE cards that comply with ISO 7810 & 7811 standards for

magnetic stripe cards. The magnetic stripe must be flush to the surface of the card to work properly. Never use cards which have taped-on magnetic stripes.

The magnetic encoder is a factory installed item with the read/write head positioned below or above the card path, available with HICO or LOCO encoding.

When loading cards with magnetic stripes into the card feeder , ple ase ensure that the magnetic stripe is facing the left side of the printer, and closest to the bottom edge of the card feeder, as shown below.

MAGNETIC

STRIPE

Note • Zebra approved HICO & LOCO PVC cards are available. (Reference P110i printer Media

List.)

Magnetic Encoder Cleaning

Use the standard cleaning card process as described in Chapter 4. This cleans the most important parts of the printer; including the print Head, Transport Roller and Magnetic Stripe Encoder.

40 P110i User’s Manual 980515-001 Rev. A

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ISO Standard Encoding

Magnetic Card Encoder

Introduction

Track #

Field

Separator

1 ^ 210 BPI* Alphanumeri

Track

Density

Valid

Characters

# of

characters

‡

c (ASCII

†)

20~95

2 = 75 BPI* Numeric

40‡

(ASCII 48~62)

3 = 210 BPI* Numeric

107‡

(ASCII 48~62)

*Bits per inch

†Except the “?” character

‡Including Start, Stop, and LRC characters. Also note that these 3

characters areautomatically managed by the magnetic encoder according to the ISO Standard Norms.

Note • Refer to the Card Printer Programmer’s Manual for complete programming information.

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Magnetic Card Encoder

Introduction

42 P110i User’s Manual 980515-001 Rev. A

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Appendix B

Card Sense

Single Card

Feed Mode

Printing a Single Card Without Using the Feeder

For operating the P110i card printer in single card feed mode, the printer requires that the operator install an optional Card Sense the printer will only accept cards through the front slot, not from the card feeder.

Single Card Feed Kit. In Single Card Feed Mode,

Install Card Sense

1. Set printer to OFF

Single Card Feed Kit

POWER SWITCH

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Card SenseTM Single Card Feed Mode

Printing a Single Card Without Using the Feeder

PRINTER

LID

2. Open the lid and remove the rib bon cartridge.

Important • Make sure the output hopper remains closed.

RIBBON

CARTIRDGE

ROLLER FROM

SINGLE CARD FEED KIT

BLUE TABS

3. Install the black roller from the Single Card Feed Kit into the blue tabs at the front of the

printer, and press roller down firmly to lock into the tabs.

Install Card Cleaning Cartridge

Install the Card Cleaning Cartridge as follows:

BLUE T APE

CARD

CLEANING

CARTRIDGE

1. Open the lid of the card cleaning cartridge.

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Card SenseTM Single Card Feed Mode

Printing a Single Card Without Using the Feeder

2. Insert the cleaning roller into the card cleaning cartridge and close the cartridge.

3. Peel protective wrapper from adhesive cleaning roller by gently pulling on the blue tape,

and discard the wrapper.

4. Slide the Card Cleaning Cartridge into the slots provided at the front of the printer. An

alignment tab is located on the left side of the Card Cleaning Cartridge to ensure proper installation.

RIBBON

CARTRIDGE

5. Insert the ribbon cartridge with the cleanin g roller facing down , so the gears on the ends of

the rollers fit into the appropriate slots.

6. Close the printer lid and push down until you hear an audible click. If you can not close

the lid, the cleaning cartridge or the ribbon cartridge may be installed wrong.

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Card SenseTM Single Card Feed Mode

Printing a Single Card

Setting Up the Printer Driver

1. Go to Printer Properties

2. Select the Device Settings tab

3. Select Single Feed Properties

4. Select Enable Single Feed Support

5. Click the Apply button.

Important • You can disable Single Feed Support and return to printing cards from the

hopper. You do not have to remove the components of the Single Card Feed Kit in order to operate in normal mode.

Printing a Single Card

1. Place the printer power switch in the ON ( | ) position.

INSERT CARD

2. Insert a single card into the slot at the front of the printer, directly above the card output

hopper. Do not feed more than one card at a time. Printer will take the card.

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Appendix C

Worldwide Sales & Support

Sales and Support Locations

The Americas:

Europe:

Zebra Technologies, LLC Card Printer Solutions Headquarters 1001 Flynn Road Camarillo, CA 93012-8706 USA Phone: + 1 (805) 579 1800 Fax: + 1 (805) 579 1808 Toll free in US: (800) 452-4056 e-mail: cards@zebra.com

Zebra Technologies Europe Limited Zebra House The Valley Centre, Gordon Road High Wycombe Buckinghamshire HP13 6EQ, UK Phone: + 44 (0) 870 241 1527 Fax: + 44 (0) 870 241 0765 e-mail: eurosales@zebra.com

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Worldwide Sales & Support

Website

Latin America Sales Office:

9800 NW 41st Street, Suite 220 Doral, FL 33178 USA Phone: + 1 (305) 558 3100 Fax: + 1 (305) 558-8485 e-mail: latinsales@zebra.com

Asia Pacific:

Zebra Technologies Asia Pacific, LLC 16 New Industrial Road #05-03 Hudson TechnoCentre Singapore 536204 Phone: + 65 6858 0722 Fax: + 65 6885 0836

Website

e-mail: asiasales@zebra.com

www.zebracard.com

48 P110i User’s Manual 980515-001 Rev. A

Zebra Technologies P110I User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Copyright Notice

Foreword

Trademarks

Product Disposal

Return Materials Authorization

Declarations of Conformity

Industry Canada Notice

Supplemental Information

Icons

Getting Started

Unpacking Your Card Printer

Controls and Indicators

Power Switch

USB PORT

Power Socket

Multi-Function LCD Panel

Printer Installation

Installing the P110i Printer

Connecting the P110i Printer

Installing the Printer Driver

Change Printer Driver Options

Printer Features

P110i Printer Setup

Loading Ribbon Cartridge

Loading Cards

Card Feeder

Card Output Hopper

Printing a Test Card

Printing

P110i Printer Operation

Creating a Sample Card

Printing a Sample Card

Cleaning System

Cleaning

When to Clean

How to Clean

Cleaning the Print Head

Troubleshooting

Troubleshooting Procedures

Print Quality Issues

Technical Specifications

Card Dimensions

ISO standard dimensions for plain card

ISO standard dimensions for magnetic stripe card

Magnetic Card Encoder

Magnetic Card Stripe Encoder

Introduction

Media Loading Orientation

Magnetic Encoder Cleaning

ISO Standard Encoding

Printing a Single Card Without Using the Feeder

Install Card Cleaning Cartridge

Printing a Single Card

Worldwide Sales & Support

Sales and Support Locations

Website