Zebra Technologies 45537L-005 User Manual

ZebraNet™

PrintServer II

45537L-005

User Guide

therein are owned by ZIH Corp. Unauthorized reproduction of this manual or the software and/or firmware in the label printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.

, ZPL II®, and ZebraLink™ programs; Element Energy Equalizer® Circuit; E3®; and

ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo, ZPL, ZPL II, Element Energy Equalizer Circuit, and E

All other brand names, product names, or trademarks belong to their respective holders. For additional trademark information, please see “Trademarks” on the product CD.

Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its

subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies.

Product Improvements Continuous improvement of products is a policy of Zebra Technologies. All

specifications and designs are subject to change without notice.

Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications and

manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom.

Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation, production,

or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Part Number: 45537L-005 Rev. A

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Illustration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Browser Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Installation Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

PSII Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

2 • Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

External PSII . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Internal PSII . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

XiII, XiIII, R140, 105SL, and PAX Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Z4Mplus/Z6Mplus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

ZebraNet Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

ZebraNet View Java Applet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

4/21/09 ZebraNet PrintServer II User Guide 45537L-005 Rev. A

Contents

3 • Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Assigning an IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

With Dynamic Host Configuration Protocol (DHCP) . . . . . . . . . . . . . . . . . . . . . . . . . 46

Without DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

In a Non-Windows Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Setting Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

ZebraNet View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

ZebraLink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Checking Printer Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

ZebraNet View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Setting Up a ZebraNet Connect IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Windows NT 4.0/Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Windows 95/98/Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

IPX (NetWare) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Enabling Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

WebView . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

ZebraNet View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Defaulting the PSII . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

WebView . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

ZebraNet View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Test Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

4 • Printing Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

BSD (Berkeley Software Distribution)-Style Print Queue . . . . . . . . . . . . . . . . . . . . . . . . . 74

Configuring the Print Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

System V Queue Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Configuring Operating System V Queue for ZebraNet Printing . . . . . . . . . . . . . . . . . 75

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

UNIX Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

5 • NetWare Print Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Printing in PServer Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

6 • Using Printing Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

IPP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

45537L-005 Rev. A ZebraNet PrintServer II User Guide 4/21/09

Contents

A • PrintServer II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

PSII Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Status and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Print Server Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

B • ZebraLink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

WebView . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Alert Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

C • ZebraNet Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

ZebraNet View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

ZebraNet Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

PSII Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

ZebraLink Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

ZebraNet Alert Using SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Sending Email to Your Zebra Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Open Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

ZebraNet Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

ZebraNet View Java Applet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

D • Hardware Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Troubleshooting the PSII . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Resetting to Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

ZebraNet View Utility Discovery or Configuration Problems . . . . . . . . . . . . . . . . . . 131

Unable to Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Unable to Configure Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

HP JetAdmin or HP Web JetAdmin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

E • Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

4/21/09 ZebraNet PrintServer II User Guide 45537L-005 Rev. A

Contents

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

45537L-005 Rev. A ZebraNet PrintServer II User Guide 4/21/09

Preface

The Preface discusses the topics and illustrates standards that are used throughout this guide.

Contents

Who Should Use This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

4/21/09 ZebraNet PrintServer II User Guide 45537L-005 Rev. A

Preface

Who Should Use This Document

This User Guide is intended to be used by any person who will install and work with the ZebraNet PrintServer II.

How This Document Is Organized

The ZebraNet PrintServer II User and Reference Guide consists of these chapters:

Title Content Description

Introduction This chapter provides a high-level overview of the

Installation This chapter provides information on how to install

Getting Started This chapter provides you with information on how to

ZebraNet PrintServer II (PSII), installation instructions, standard network configurations, and how to work with PSII.

PSII (external and internal) and the ZebraNet Utilities.

work with the most frequently used PSII features.

Printing Configurations This chapter provides information and instructions on

configuring your printer for remote BSD-style LPD printing on the UNIX operating system.

NetWare Print Configuration This chapter provides you with instructions on how to

configure Novell’s NetWar e for printing to PSII.

Using Printing Pro toc ol s This chapter provides information and steps to set up

your PSII to support Internet Printing Protocol (IPP).

PrintServer II

ZebraLink

(for ZebraLink-enabled printers)

ZebraNet Utilities This appendix provides you with details on ZebraNet

Hardware Troubleshooting This section provides you with solutions to known

Frequently Asked Questions This section is a compiled group of frequently asked

Glossary This section is a glossary of terms that are specific to

This appendix provides you with details on the most commonly used PSII features.

This appendix provides you with detailed information that allows you to use the enhanced functionality of your ZebraLink-enabled printer with the PSII.

Utilities, the software suite of printer administration tools that complements and enhances both ZebraLink and the ZebraNet family of connectivity products.

issues.

questions (FAQs) about PSII.

the PSII.

45537L-005 ZebraNet PrintServer II User Guide 4/21/09

Contacts

About This DocumentPreface

Technical Support via the Internet is available 24 hours per day, 365 days per year.

Web Site: www.zebra.com E-mail Back Technical Library:

E-mail address: emb@zebra.com Subject line: Emaillist

Self Service Knowledge Base: www.zebra.com/knowledgebase Online Case Registration: www.zebra.com/techrequest

Contacts

Which Department

Do You Need?

Regional Headquarters

Technical Support

For questions on the operation of Zebra equipment and software, please call your distributor. For additional assistance, contact us.

Please have your model and serial numbers available.

Repair Service Department

For back-to-base service and repair.

Technical Tr aining Department

For Zebra product training courses.

Inquiry Department

For product literature and distributor and dealer information.

Customer Service Department (US) Internal Sales Department (UK)

For printers, parts, media, and ribbon, please call your distributor or contact us.

Key: T: Telephone

F: Facsimile E: E-mail

The Americas

Zebra Technologies Inter national, LLC 333 Corporate W oods Parkway Vernon Hills, IL 60061-3109 U.S.A.

T: +1 847 793 2600 Toll-free +1 800 423 0422 F: +1 847 913 8766

T: +1 877 ASK ZEBRA (275 9327) F: +1 847 913 2578

Hardware: ts1@zebra.com Software: ts3@zebra.com

Kiosk printers: T: +1 866 322 5202 E: kiosksupport@zebra.com

T: +1 877 ASK ZEBRA (275 9327) F: +1 847 821 1797

E: repair@zebra.com To request a repair in the U.S.,

go to www.zebra.com/repair T: +1 847 793 6868

T: +1 847 793 6864 F: +1 847 913 2578

E: ttamerica@zebra.com

T: +1 877 ASK ZEBRA (275 9327) E: inquiry4@zebra.com

T: +1 877 ASK ZEBRA (275 9327) E: clientcare@zebra.com

Europe, Africa,

Middle East, India

Zebra Technologies Europe Limited Dukes Meadow Millboard Road Bourne End Buckinghamshire, SL8 5XF United Kingdom

T: +44 (0) 1628 556000 F: +44 (0) 1628 556001

T: +44 (0) 1628 556039 F: +44 (0) 1628 556003

E: Tseurope@zebra.com

T: +44 (0) 1772 693069 F: +44 (0) 1772 693046

New requests: ukrma@zebra.com Status updates:

repairupdate@zebra.com

T: +44 (0) 1628 556000 F: +44 (0) 1628 556001

E: Eurtraining@zebra.com

T: +44 (0) 1628 556037 F: +44 (0) 1628 556005

E: mseurope@zebra.com

T: +44 (0) 1628 556032 F: +44 (0) 1628 556001

E: cseurope@zebra.com

Asia Pacific

Zebra Technologies Asia Pacific Pte. Ltd. 120 Robinson Road #06-01 Parakou Building Singapore 068913

T: + 65 6858 0722 F: +65 6885 0838

T: +65 6858 0722 F: +65 6885 0838

E: China: tschina@zebra.com All other areas:

tsasiapacific@zebra.com

T: +65 6858 0722 F: +65 6885 0838

E: China: tschina@zebra.com All other areas: tsasiapacific@zebra.com

T: + 65 6858 0722 F: +65 6885 0838

E: China: tschina@zebra.com All other areas:

tsasiapacific@zebra.com

E: China: GCmarketing@zebra.com All other areas:

AP ACChannelmarketing@zebra.com

T: +65 6858 0722 F: +65 6885 0836

E: China: order-csr@zebra.com All other areas:

csasiapacific@zebra.com

4/21/09 ZebraNet PrintServer II User Guide 45537L-005

About This DocumentPreface

Document Conventions

The following conventions are used throughout this document to convey certain information:

About this Chapter Sections These sections list and describe each main section of the chapter, includ ing the initial page numbers of th ose sections. These se ctions primarily serve as hyperlink components for the Adobe Acrobat .pdf version of this guide.

Alternate Color (online only) Cross-references contain hot links to other sections in this guide. If you are viewing this guide online in .pdf format, you can click the cross-reference (royal blue text) to jump directly to its location.

Command Line Examples All command line examples appear in example, you would type the following to get to the Post-Install scripts in the

Courier font. For

bin directory:

Ztools

Files and Directories All file names and directories appear in Courier font. For example, the

Zebra<version number>.tar file and the /root directory.

Caution, Important, Note, Tools, and Example These topics are defined in the following example:

Caution • Advises you that failure to take or avoid a specified action could result in loss of

data.

Caution • Warns you of a potential electric shock situation.

Caution • Advises you that failure to take or avoid a specified action could result in

personal injury.

Important • Provides information that is essential to the completion of a task.

Note • Indicates neutral or positive information that emph asiz es or supple ments important

points of the main text.

Tools • Identifies the tools you need to accomplish a task.

Example • Provides an example, often a scenario, to better clarify a section of text.

45537L-005 ZebraNet PrintServer II User Guide 4/21/09

About This DocumentPreface

Document Conventions

Illustration Instructions Used when an illustration contains either information about a dialog box or step(s) to accomplish in a dialog box.

One illustration instruction identifies a section of the dialog box and the other shows steps to follow .

Set Permanent text-box.

a. In the Set Permanent text-box, type in the print

server’s IP address.

b. When you are finished, click OK.

4/21/09 ZebraNet PrintServer II User Guide 45537L-005

About This DocumentPreface

Introduction

This chapter provides a high-level overview of the PrintServer II (PSII), installation types, standard network configurations, and how to work with

PSII.

Contents

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Illustration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Browser Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Installation Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

PSII Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

04/21/2009 ZebraNet PrintServer II User Guide 45537L-005

Introduction

Printer with PSII only

ZebraLink-enabled printer, with PSII

ZebraNet Utilities

PAUSEPAUSE

Overview

The PrintServer II (PSII) is an optional factory- or field-installed interface device that supports network connection of the Zebra printer. supports both the configuration of print server sett ings and the generation of unsolicited printer status messages to email-equipped devices.

ZebraLink-enabled printers offer an additional set of web pages that allow the user to set printer specific settings, as well as configure additional unsolicited alerts to be sent via email or SNMP.

If your printer also has ZebraNet Utilities, you have even more functionality. For details, see

ZebraNet Utilities on page 17.

Important • You can download the most recent version of ZebraNet Utilities from our Web

site: www.zebra.com.

Illustration

PSII also provides a browser-type user interface that

This illustration shows the flow of all the components that work with PSII. The table that follows identifies the compon ents and how they enhance each respective device:

45537L-005 ZebraNet PrintServer II User Guide 04/21/2009

Components Description

Printer with PSII only PSII gives your printer these features:

• allows the remote monitoring and configuration capability of the

PSII using a browser.

• allows you to send unsolicited printer status messages via email-

enabled devices.

Introduction

Overview

ZebraLink-enabled

printer with PSII

A ZebraLink-enabled printer with PSII gives you all the above-mentioned features (WebView and Alert).

Note • PSII can be either field- or factory-installed for additional

features. For details, see Installation Types on page 21.

ZebraNet Utilities ZebraNet® Utilities is a suite of software p rograms that work with PSII and

enhance the features of ZebraLink resident within ZPL-based printers. Th e features include:

• ZebraNet Alert lets you configure multiple event alerts per device with

different alerts going to different people. You are notified of alerts from either visual or audio cues. You can also generate advanced alert reports.

• ZebraNet Connect IP lets you, with Windows, enable simple printer

selection of an IP addressable printer.

• ZebraNet View allows you to locate printers automatically. ZebraNet

View searches on paramete rs such as IP address, subnet, printer model, printer status, and many other user-defined characteristics. It also offers powerful device management capabilities.

• ZebraNet View Java Applet is a Java-based version of the popular

ZebraNet View. It gives you ZebraNet View capabilities in a nonWindows environment.

04/21/2009 ZebraNet PrintServer II User Guide 45537L-005

Introduction

Requirements

Operating Systems

Browser Support

This section lists the minimum requirements for PSII, which include operating systems, browser support, and hardware.

These are the platforms supported by ZebraNet Utilities:

•Windows™ NT®, 95, 98, 2000, Me

•Novell® versions 3 and 4 Netware

•UNIX

•Linux

The ZebraNet View Java Applet is supported by any Java-enabled browser:

• Internet Explorer 4.0+

• Netscape Navigator 4.08+

• Any browser that is HTML 1.1 compliant

45537L-005 ZebraNet PrintServer II User Guide 04/21/2009

Hardware

These are the minimum hardware requirements:

Introduction

Requirements

Printers External

Internal Field Upgrade

Internal Factory

Xi Series (XiII and XiIII) • • • Xi4 • R140 • • • PAX Series (excluding PAX4) • • • Z Series

Stripe

Series •

•

Z4Mplus™ • • • Z6Mplus™ • • • 105SL •• • 105 Se/160S • 2746 • 2746e • • 2684 • DA402, T402 • 2844 (EPL) • • 2844-Z (ZPL) • • Ht-146 • • 2824 • • ZM400™ • ZM600™ •

04/21/2009 ZebraNet PrintServer II User Guide 45537L-005

Introduction

Compatibility

This section identifies the various components that are compatible with PSII.

ZebraNet Wireless Card Socket Option (WCSO)

PSII is fully compatible with

WCSO.

Software HP JetAdmin, HP Web JetAdmin™, and HP OpenView™ all work with

PSII.

45537L-005 ZebraNet PrintServer II User Guide 04/21/2009

Installation Types

PSII can be factory- or field-installed, as follows:

Introduction

Installation Types

Factory Factory-installations are for new Zebra printers that are built with the internal

option.

Field Field-installations are for Zebra printers already in the field that do not have the device installed. The

PSII option can be installed on existing printers, as follows:

• External PSII — attaches to the printer parallel port

Important • This installation must be performed by a qualified service technician.

Internal PSII — for the appropriate Zebra printers, this option connects directly to the

• main logic board

PSII

04/21/2009 ZebraNet PrintServer II User Guide 45537L-005

Introduction

PSII Specifications

Network Connection 10BASE-T UTP RJ45 connection. Auto senses IEEE- 802.3,

Ethernet II, IEEE- 802.2, and IEEE 802.2/SNAP frame formats

Printer Connection Bi-directional, IEEE- 1284 Centronics parallel port

User Interface Activity indicator: bi-color display of operational status; test button:

diagnostic test and configuration printing

Size (external ZebraNet PrintServer II) Length: 3.6" / 91.4 mm, Width: 2.5" / 63.5 mm, Height: 0.8"/ 20.3 mm

Weight (external ZebraNet PrintServer II) .5 oz. / 71 g.

Power Maximum 250mA at 5.25VDC; power provided by the printer (Centronics pin 18,

5VDC at 200mA)

Environment Operating Temperature: 0° to 104°F (0° to 40°C); Storage Temperature: –4° to 140°F (–20° to 60°C); Operating Humidity: 25 to 85% non-condensing

Agency Approvals FCC Class B, Canadian ICES-003 “Class B”, EN55022 Class B, EN55024, AS/NZS3548

45537L-005 ZebraNet PrintServer II User Guide 04/21/2009

Installation

This chapter provides information on how to install PSII (external and internal) and the ZebraNet Utilities.

Contents

External PSII . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Internal PSII . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

XiII, XiIII, R140, 105SL, and PAX Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Z4Mplus/Z6Mplus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

ZebraNet Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

ZebraNet View Java Applet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

04/21/2009 ZebraNet PrintServer II User Guide 45537L-005

Installation

External PSII

This section provides you with an illust ration o f the exte rnal PSII and the steps required for its installation.

This illustration shows an external

PSII with the important components identified.

Figure 1 • External PSII

Parallel connector

Test button

Status indicator

Ethernet connector

Note • When necessary, refer back to this illustration during the installation steps.

To install an external PS II, complete these steps:

1. Turn o ff (O) the printer.

2. See Figure 2. From the back of the printer, insert the PSII device into the parallel port.

Figure 2 shows the location and an enlarged view of the parallel port.

45537L-005 ZebraNet PrintServer II User Guide 04/21/2009

3. Secure the wire locks.

Figure 2 • Parallel Port

Parallel connector

Installation

External PSII

4. On the back of the PSII, insert a live 10BASE-T cable into the Ethernet connector.

5. Turn on the printer.

A red status indicator blinks during the Powe r On Self Test (POST) and changes to green when the initialization is finished.

The

Test button is a small hole on the PSII device. To press it, you need to insert

something small into the hole, like a paperclip.

6. Press the Test button located on the bottom of the PSII. This prints out a PSII

configuration label.

Important • Label length, DPI and your firmware version:

• For all printers, the minimum label length is 4 in. (10.16 cm).

• For printers with firmware version 7.01 and higher, regardless of the dpi, a

2-inch (5 cm) label prints

• For printers with firmware version 7 and lower, see the table that follows.

This table shows you how to determine the minimum label width needed to print a

PSII

configuration label for printers with firmware version 7 or lower:

DPI Inches

600 1.25 300 2.50 200 3.69 150 5.0

04/21/2009 ZebraNet PrintServer II User Guide 45537L-005

Installation

External PSII

This is an example of a PSII configuration label. The numbers identify the settings you need to know. The table following the illustration provides a description of each number.

Figure 3 • PSII Configuration Label

This shows the IP address, subnet mask, and default gateway

of the PSII device. If the IP address is set at 0.0.0.0, you need the serial number (in number 3) to set the IP address.

This shows all the Novell settings.

This shows the serial number, hardware address (MAC

address), and firmware version of the PSII device.

45537L-005 ZebraNet PrintServer II User Guide 04/21/2009

Internal PSII

1 2

This section provides you with an illustration of the internal PSII and installation steps.

1. Which printer model do you have?

If you have a(n)… Then…

Installation

Internal PSII

XiII, XiIII, R140,

See XiII, XiIII, R140, 105SL, and PAX Series on page 27. 105SL, or PAX series printer

Z4Mplus or Z6Mplus

See Z4Mplus/Z6Mplus on page 31. printer

XiII, XiIII, R140, 105SL, and PAX Series

Figure 4 shows you the internal PSII that can be installed into XiII, XiIII, 105SL, and PAX

series printers. The important components are identified.

Figure 4 • Internal PSII

Test button

Status indicator

Ethernet connector

Ribbon cable connector

04/21/2009 ZebraNet PrintServer II User Guide 45537L-005

Installation

Internal PSII

Caution • A qualified service technician must perform this installation.

To install an internal PSII into a XiII, XiIII, R140, 105SL, and PAX Series printer, complete these steps:

Tools • You need these tools to complete this procedure:

 Phillips Screwdriver Set  3/32 in. Allen Wrench

Caution • Observe proper electrostatic safety precautions when handling

static-sensitive components such as circuit boards and printheads.

Connect yourself to an antistatic device.

Caution • Turn off (O) the printer and disconnect it from the power source before

performing the following procedure.

Turn off (O) the printer and disconnect the AC power cord and all data cables.

From the back of the printer, remove the two screws and the blank cover plate positioned next to the main RS-232 and parallel interface connectors.

4. Which printer model do you have?

If you have a(n)…

XiII, XiIII series, R140, or a 105SL

Then…

a. See Figure 5. b. To remove the side panel, remove the screws and remove the

left side panel.

PAX

a. See Figure 6. b. To remove the side panel, access the electronics by removing

the mounting screws from the printer’s PCB access panel and sliding the panel out.

45537L-005 ZebraNet PrintServer II User Guide 04/21/2009

Figure 5 • Internal PSII

for the XiII, XiIII Series, R140, and 105SL

Installation

Internal PSII

Ferrite Bead

Data Cable Connector

Ribbon Cable

Figure 6 • Internal PSII

for the PAX

Ferrite bead

Ribbon cable

Status indicator

Test button

04/21/2009 ZebraNet PrintServer II User Guide 45537L-005

Installation

Internal PSII

Note • The parallel port on the back of the printer is not operati onal when the internal PSII

is installed. The hardware of the PSII mounting bracket covers the parallel port.

5. Insert the ribbon cable and PSII through the mounting slot.

6. Fold the cable and the ferrite bead ba ck over the mounti ng bracket, and connect the ribb on

cable connector into the keyed Interface Data Cable Connector (J4) on the main logic board.

7. Secure the PSII interface board in place with the cover plate screws that you removed in

step 3 of this procedure.

8. Confirm that all small cable connectors are tight.

9. Which printer model do you have?

If you have a(n)…

XiII, XiIII series, R140, or a 105SL

Then…

a. See Figure 5. b. Reinstall the left-side panel. c. Replace the screws that you removed in step 3 of this

procedure.

PAX

a. See Figure 6. b. Reinstall the PCB access panel and gently slide the panel into

the back of the print engine.

c. Replace the screws that you removed in step 3 of this

procedure.

10. This kit includes a label printed with the Ethernet MAC hardware address for the PSII.

Remove the backing from the label and affix it to the back of the printer.

11.

Caution • Reconnect the printer to the power source and turn on (l).

Reconnect the AC power cord and all data cables and turn on (l) the printer.

12.

Consult your System Administrator before configuring the PSII for your network! To establish the network connection, refer to the section applicable to your network type.

45537L-005 ZebraNet PrintServer II User Guide 04/21/2009

Z4Mplus/Z6Mplus

7 6

Figure 7 shows you the internal PSII that can be installed into Z4Mplus and Z6Mplus printers.

The components you need to be familiar with are identified below.

Figure 7 • Internal PSII for the Z4Mplus/Z6Mplus

Installation

Internal PSII

Ferrite bead

Parallel port socket

Ribbon cable

Red status indicator

Green status indicator

Ethernet connector

Test button

Caution • A qualified service technician must perform this installation.

04/21/2009 ZebraNet PrintServer II User Guide 45537L-005

Installation

Internal PSII

To install an internal PSII into a Z4Mplus printer, complete these steps:

Tools • You need these tools to complete this procedure:

 Flat-blade Screwdriver Set  7 mm Nutdriver

Caution • Observe proper electrostatic safety precautions when handling

static-sensitive components such as circuit boards and printheads.

Connect yourself to an antistatic device.

Caution • Turn off (O) the printer and disconnect it from the power source before

performing the following procedure.

Turn off (O) the printer and disconnect the AC power cord and all data cables.

See Figure 8. Lift the media door and locate the screw in the middle of the hinge along the

top of the printer frame.

4. Remove the screw and the lock washer.

Figure 8 • Z4Mplus Media Door and Compartment

1 2 3 4

Media door Lock washer Screw Electronics cover

5. Close the media door.

45537L-005 ZebraNet PrintServer II User Guide 04/21/2009

+ 114 hidden pages