Zebra Technologies 13743L-004 User Manual

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13743L-004

ZebraNet Bridge Enterprise

User Guide

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© 2009 ZIH Corp. The copyrights in th is manual and the software and/or firmware in the label printer described therein are owned by ZIH Corp. Unauthorized reproduction of this manual or the software and/or firmware in the label printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liabil ity.

This product may contain ZPL

3®

, ZPL II®, and ZebraLink™ programs; Element Energy Equalizer® Circuit;

ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo, ZPL, ZPL II, Element

Energy Equalizer Circuit, and E

All other brand names, product names, or trademarks belong to their respective holders. For additional trademark information, please see “Trademarks” on the product CD.

Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra Technolog ies”). It is inten ded solely for t he information and use of parties ope rating and maintaining the equipment describ ed he rein . Such proprie tary in formati on may n ot b e used , reprod uced, or disclosed to any other parties for any other purpose withou t the express, written permission of Zebra Technologies.

Product Improvements Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are subject to change without notice.

Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom.

Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply t o you.

Part Number: 13743L-004

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About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Enterprise Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Icons Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Menu and Toolbar Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Supported Languages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Activate Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Register Product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Feature Matrix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Print Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

2 • Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Requirements for Cross-Network Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

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Contents

3 • Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Search Group Window and Printer Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Group Management Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Resource Management Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Profile Management Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Task List Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Multiple User Interface Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Working with Mobile Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Working with Card Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Set System Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Main Settings Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Printer Options Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Discovery Options Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

View Filter – Events Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Alert Options Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Maintenance Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Search Group Window and Printer Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Default View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Create a Local Broadcast Search Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Create a Subnet Search Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Create a Directed Broadcast Search Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Create a Multicast Search Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Create an IP Address Search Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Gleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Group Management Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Create a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Copy Search Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Copy Individual Printers to a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Add Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Sort Printers and Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Printer Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Delete Printers/Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Resource Management Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Types of Objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Add Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Scripts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Create a Configuration File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Export a Configuration File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Edit a Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

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Contents

Profile Management Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Creating and Downloading Printer Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Exporting and Importing Printer Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Task List Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Multiple User Interface Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Save a Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Open a Specific Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

4 • Printer Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Change Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Change Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Change Print Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Copy Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Copy Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Copy Print Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Copy Objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Copy Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Copy All . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Copy Printer Configuration to a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Download (from Resource Management window) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Download Firmware to a Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Download Objects to a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

View and Edit Text Objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Hard Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Reset the Printer to Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Reset the Print Server to Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Reset the Printer to Save Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Reset the Print Server to Save Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Print a Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

5 • Printer Alerts, Monitoring, and Troubleshooting . . . . . . . . . . . . . . . . . . . . . 91

Printer and Print Server Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Configuring Printer Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

View Printer and Print Server Alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Clear Alerts Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Status Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Summary Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Visual Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Default View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Configure Visual Alerts Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Monitor Alerts with the Visual Alerts Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

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Contents

Maintenance Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Compare Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Communications Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

6 • Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Tools Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Font Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Import/Convert Fonts Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Link Font Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

DAT Editor Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

View Font . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Launch Character Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Graphics Conversion Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Network Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Wired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Bluetooth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Copy Printer Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

SET-GET-DO Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

A • Menu and Toolbars . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Visual Alerts Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

B • Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

C • Drag and Drop Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Default Drag and Drop Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

13743L-004 ZebraNet Bridge Enterprise User Guide 2/18/10

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About This Document

This section provides you with contact information, documen t struc ture and organization, and additional reference documents.

Contents

Who Should Use This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Enterprise Edition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Icons Used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

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Page 8

About This Document

Who Should Use This Document

This User Guide is intended for IS personnel and administrators of Zebra printers.

How This Document Is Organized

The User Guide is set up as follows:

Section Description

Introduction on page 13 This chapter provides a high-level overview of

Install on page 27 This chapter identifies the system requirements

Getting Started on page 33 This chapter provides instructions on working with

ZebraNet Bridge Enterprise.

and walks you through the CD installation.

frequently used ZebraNet Bridge features. Instructions follow typical sequence of events when first using the application.

Printer Management on page 79 This chapter tells you how to use advanced

features to manage printers in your network environment.

Printer Alerts, Monitoring, and Troubleshooting on page 91

Tools on page 109 This chapter describes the tools and wizards in

Menu and Toolbars on page 153 This chapter describes ZebraNet Bridge menus and

Frequently As ked Questions

on page 159 Drag and Drop Defaults on page 163 The table in this appendix describ es the default

There are several tools available to help you monitor and troubleshoot printers in your enterprise network. This chapter tells you how to use these advanced features to manage printers in your network environment.

ZebraNet Bridge.

toolbar. This appendix provides you with frequently asked

questions about ZebraNet Bridge.

Drag and Drop actions enlisted by ZebraNet Bridge.

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Page 9

Enterprise Edition

The icon beside this text identifies features of the ZebraNet Bridge Enterprise licensed edition. These features are only available when you enable the application with a serial number key. Your value-added reseller can provide information about purchasing a licensed copy of ZebraNet Bridge Enterprise.

About This Document

Enterprise Edition

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About This Document

Document Conventions

The following conventions are used throughout this document to convey certain information.

Alternate Color (online only) Cross-references contain hot links to other sections in this guide. If you are viewing this guide online in .p df format, you can click the cross-reference (blue text) to jump directly to its location.

LCD Display Examples Text from a printer’s Liquid Crystal Display (LCD) appears in

Bubbledot ICG font.

Command Line Examples Command line examples appear in Courier New font. For example, type

Files and Directories File names and directories appear in Courier New font. For example, the

Icons Used

ZTools to get to the Post-Install scripts in the bin directory.

Zebra<version number>.tar file and the /root directory.

Important • Advises you of informatio n that is essential to complete a task.

Note • Indicates neutral or positive information that emphasizes or supplements important

points of the main text.

Illustration Callouts Callouts are used when an illustration contains information that needs to be labeled and described. A table that contains the labels and descriptions follows the graphic. Figure 1 provides an example.

Figure 1 • Sample Figure with Callouts

Menu Bar

Tool Bar

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Contacts

About This Document

Technical Support via the Internet is available 24 hours per day, 365 days per year.

Web Site: www.zebra.com E-mail Back Technical Library:

E-mail address: emb@zebra.com Subject line: Emaillist

Self Service Knowledge Base: www.zebra.com/knowledgebase Online Case Registration: www.zebra.com/techrequest

Contacts

Which Department

Do You Need?

Regional Headquarters

Technical Support

For questions on the operation of Zebra equipment and software, please call your distributor. For additional assistance, contact us.

Please have your model and serial numbers available.

Repair Service Department

For back-to-base service and repair.

Technical Tr aining Department

For Zebra product training courses.

Inquiry Department

For product literature and distributor and dealer information.

Customer Service Department (US) Internal Sales Department (UK)

For printers, parts, media, and ribbon, please call your distributor or contact us.

Key:

T: Telephone F: Facsimile E: E-mail

The Americas

Zebra Technologies Corporation 475 Half Day Road, Suite 500 Lincolnshire, IL 60069 USA T: +1 847 634 6700 Toll-free +1 866 230 9494 F: +1 847 913 8766

T: +1 877 ASK ZEBRA (275 9327) F: +1 847 913 2578

Hardware: ts1@zebra.com Software: ts3@zebra.com

Kiosk printers:

T: +1 866 322 5202 E: kiosksupport@zebra.com

T: +1 877 ASK ZEBRA (275 9327) F: +1 847 821 1797

E: repair@zebra.com To request a repair in the U.S.,

go to www.zebra.com/repair T: +1 847 793 6868

T: +1 847 793 6864 F: +1 847 913 2578

E: ttamerica@zebra.com

T: +1 877 ASK ZEBRA (275 9327) E: inquiry4@zebra.com

T: +1 877 ASK ZEBRA (275 9327) E: clientcare@zebra.com

Europe, Middle East,

and Africa

Zebra Technologies Europe Limited Dukes Meadow Millboard Road Bourne End Buckinghamshire, SL8 5XF United Kingdom

T: +44 (0) 1628 556000 F: +44 (0) 1628 556001

T: +44 (0) 1628 556039 F: +44 (0) 1628 556003

E: Tseurope@zebra.com

T: +44 (0) 1772 693069 F: +44 (0) 1772 693046

New requests: ukrma@zebra.com Status updates:

repairupdate@zebra.com

T: +44 (0) 1628 556000 F: +44 (0) 1628 556001

E: Eurtraining@zebra.com

T: +44 (0) 1628 556037 F: +44 (0) 1628 556005

E: mseurope@zebra.com

T: +44 (0) 1628 556032 F: +44 (0) 1628 556001

E: cseurope@zebra.com

Asia Pacific

and India

Zebra Technologie s Asia Pacific Pte. Ltd. 120 Robinson Road #06-01 Parakou Building Singapore 068913

T: + 65 6858 0722 F: +65 6885 0838

T: +65 6858 0722 F: +65 6885 0838

E: China: tschina@zebra.com

All other areas:

tsasiapacific@zebra.com

T: +65 6858 0722 F: +65 6885 0838

E: China: tschina@zebra.com

All other areas:

tsasiapacific@zebra.com

T: + 65 6858 0722 F: +65 6885 0838

E: China: tschina@zebra.com

All other areas:

tsasiapacific@zebra.com

E: China: GCmarketing@zebra.com

All other areas:

AP ACChannelmarketing@zebra.com

T: +65 6858 0722 F: +65 6885 0836

E: China: order-csr@zebra.com

All other areas:

csasiapacific@zebra.com

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About This Document

Introduction

This chapter provides a high-level overview of ZebraNet Bridge Enterprise.

Contents

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Menu and Toolbar Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Supported Languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Activate Product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Register Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Feature Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

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Introduction

Overview

ZebraNet Bridge Enterprise remotely configures and monitors Ze braLink-enabled printers and ZebraNet print servers in real time. Core functions include:

• Automatic printer discovery across the enterprise network

• Dynamic group management

• Heartbeat monitoring and status indicators

• Viewable and changeable printer and print server settings

• Easy firmware, font, and file downloading

• Configuration broadcast

• Critical alert management

• Visual Alerts management

• Printer profiles

• Maintenance management

Components

This section provides information about ZebraNet Bridge Enterprise. For graphical representations of ZebraNet Bridge Enterprise, see the next few graphics. A

table follows the figures and provides a detailed descriptio n of each component.

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Keys Graphic Element Purpose

Search Groups window

Allows network searches for Zebra printers with ZebraNet print servers. You can conduct searches usin g:

Introduction

Overview

• local broadcast

• subnet

• directed broadcast

•multicast

• IP Address and range

Content window contains the following:

•Events tab

• Status tab

Group Management window

Allows you to manage your Zebra printers and print servers. Content window contains the following:

•Contents tab

•Events tab

• Status tab

•Summary tab

• Maintenance tab

Printer Status icons Visually alerts y ou of potentia l problems with your print er or print server. The

application heartbeat updates the status icon. The default interval is every 5 minutes.

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Introduction

Overview

Keys Graphic Element Purpose

Resource Management window

Profile Management window

Content window Allows you to access these tabs:

Allows you to copy the following it ems to pr inters in the Grou p Man age ment window:

• objects

•firmware

•fonts

•graphics

•files

Important • Ensure that files in the Resource Management window

are in the printer’s native format.

Content window contains the following:

•Contents tab Allows you to store printer configurations offline. This capability speeds recovery from printer failure. Acts as a golden printer to broadcast

configurations (settings and files) to printers across your network.

8 9 10

• Contents tab — use to view and change settings.

• Events tab — use to monitor current alerts.

• Status tab

• Quick Status Panel — provides a high-level status of a given print server.

• Detailed Status Panel — when you select Refresh, provides you with a detailed status of a given printer.

• Port Status Panel — when you select

Refresh, provides current status

of network ports on the print server.

• Summary tab — use to simultaneously view the status of all print ers in the Group Management window.

• Visual Alerts tab — use to view a graphical representation of your printer network.

• Maintenance tab — use to view the current counter values.

System Bar Allows you to check the system status. The system bar consists of:

•Alert bar

• Progress bar Alert Bar Displays the latest alert messages that you have not viewed. Progress Bar Displays when the Task List dialog box is running in the background. Task List window Displays the tasks performed on Zebra printers via your network. (For

example, refresh a printer, download a file, sear ch.)

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Menu and Toolbar Navigation

From the menu, select File > New > Search.

From the toolbar, click the New Search icon.

From the Search Group window, right-click on Searches, select New Search.

ZebraNet Bridge Enterprise offers menu bar , toolbar, and right-click functions and navigation.

Menus and Toolbar

This example demonstrates the three navigational methods.

Example • This example shows you how to create a new search using the menu bar, toolbar,

and right-click methods.

Introduction

Overview

For more details, see Menu and Toolbars on page 153.

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Introduction

Supported Languages

ZebraNet Bridge Enterprise application and help system language preferences default to the local system language.

These are the languages supported in ZebraNet Bridge Enterprise:

•English

•German

• Italian

• French

• Spanish

• Japanese

• Korean

• Portuguese (Brazil)

• Chinese (China)

• Chinese (Taiwan)

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Activate Product

To access full ZebraNet Bridge features, enter the product serial number into the ZebraNet Bridge application. The serial number is on the back of and inside the ZebraNet Bridge storage sleeve.

To enter the product serial number:

1. From the menu, select Help > Activate Product.

The Activate Product dialog box opens.

Introduction

Activate Product

2. In the Serial Number text box, enter your product serial number.

3. Click OK.

Full ZebraNet Bridge features become available. You do not need to restart the application.

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Introduction

Register Product

Registering your license with Zebra is the best way to receive support and product updates. You must register your product to:

Note • Your PC must connect to the Internet. To register, you need your product serial

number.

To register your product:

• create a technical service request

• get repair warranties

• receive product updates

1. Verify that your PC is connected to the Internet.

2. From the menu, select Help > Registration.

The Zebra product registration web page opens.

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Feature Matrix

The following table compares the functions of ZebraNet Bridge Enterprise editions. ZebraNet Bridge Enterprise free edition does not contain all features. (Note the free edition does not use a serial number.) The licensed edition contains all features.

Table 1 • Feature Matrix

Introduction

Feature Matrix

Feature

Application Heartbeat

Discovery

Parallel/Serial/USB Support

Quick Status Detailed Status

Port Status

Visual Status Icons

Mobile Printer Support

View Device Web Page

Free Edition

Licensed Edition



Description

Controls the frequency of status icon updates.

Finds wired and wireless printers on the network.

Manages printers that connect to a PC via local port.

Provides print server status. Provides detailed view of

printer status. Provides print server port

status. Color-coded icons to assess

printer health. Supports mobile printers with

802.11b/g. Vie ws printers’ intern al we b

page, view , and change sett ings.

Network Setup Wizard

Printer Communication window

Compare Printers

Change Settings

Configure Alerts Alert Logging via SNMP

Alert Logging via TCP/IP

Alert Filtering - Device/Group

2/18/10 ZebraNet Bridge Enterprise User Guide 13743L-004



Sets up wireless tabletop, desktop, and mobile printers.

Sends commands to printer and view printer response.

Side-by-side comparison of printer and print server settings and memory.

Changes printer settings remotely.

Configures printer alerts. Allows you to use SNMP to

capture alerts. Allows you to use TCP/IP to

capture alerts. Allows you to view alerts by

printer, group of printers, or groups of groups.

Page 22

Introduction

Feature Matrix

Table 1 • Feature Matrix (Continued)

Feature

Alert Filtering - Severity

Set Alert Severity Levels

File Editing

Firmware Download - 1:1

Firmware Download 1:Group or Many

Free Edition

Licensed Edition





Description

Allows you to view and sort events by:

•printer name

• printer IP address

•time

• event type

• event severity.

Allows you to sign alert severity.

Retrieve and change files that reside on printers.

Downloads firmware to one printer.

Downloads firmware files from the Resource Management window to printer groups or many printers.

Objects Download - 1:1

Objects Download - 1:Group or Many

Objects Download - Many:1

Objects Download - Many: Group or Many

Copy Printer Settings - 1:1

Copy Printer Settings 1:Group or Many

Copy Printer Network Settings - 1:1

Copy Printer Network Settings - 1:Group or Ma n y

















Downloads one object file to one printer.

Downloads object files from the Resource Management window to printer groups or many printers.

Downloads many object files to one printer.

Downloads many object files from the Resource Management window to a group of printers.

Copies printer settings from one printer to another printer.

Copies printer settings from one printer to many printers or a printer group.

Copies network settings from one printer to another printer.

Copies network settings from one printer to many printers or a printer group.

Copy Alerts - 1:1

13743L-004 ZebraNet Bridge Enterprise User Guide 2/18/10



Copies alerts from one printer to another printer.

Page 23

Table 1 • Feature Matrix (Continued)

Introduction

Feature Matrix

Feature

Copy Alerts - 1:Group or Many

Copy Objects - 1:1

Copy Objects - 1:Group or Many

Copy All - 1:1

Copy All - 1:Group or Many

Create Printer Profile

Import Printer Profile

Free Edition

Licensed Edition











Description

Copies alerts from one printer to many printers or a printer group.

Copies objects from one printer to another printer.

Copies objects from one printer to many printers or a printer group.

Copies alerts, settings, and objects from one printer to another printer.

Copies alerts, settings and objects from one printer to many printers or a printer group.

Allows you to create and save a printer profile for deployment and backup configuration.

Imports printer profiles from other locations.

Export Printer Profile

Download Printer Profile - 1:1

Download Printer Profile 1:Group or Many

Visual Alerts

Multiple User Interface Configurations

Maintenance Tab



Exports a printer profile to use at another location or for printer troubleshooting.

Copies a printer profile to a single printer.

Copies a printer profile to many printers or a group of printers.

Allows you to setup a graphical representation of your printer network.

Manages multiple locations with different application settings.

Allows you to set and track various odometers.

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Introduction

Requirements

Printer

These are the supported Zebra printers:

Printers with X.10 and higher firmware

All X.10 and higher ZPL printers, including the following available printers:

• XiIII Plus

• Z4Mplus/Z6Mplus

•105SL

•S4M

•S600

• TLP 2844Z

• TLP 3844-Z

• TLP 2824-Z

• GK420

• GX420

• GX430

Card Printers

Card printers, including:

• P330i

• P430i

• LP 2844Z

• LP 3844-Z

• LP 2824-Z

• PAX 4

•R110Xi

•R170Xi

•R110PAX4

• R4Mplus

•HC100

•ZM400/ZM600

•Xi4

Mobile Printers

Mobile printers, including:

• QL 220

• QL 320

• QL 420

• QL 320 Plus

• QL 420 Plus

13743L-004 ZebraNet Bridge Enterprise User Guide 2/18/10

•RW 220

•RW 420

•MZ 220

•MZ 320

•P4T

Page 25

Print Server

These are the supported print servers:

ZebraNet Print Servers

ZebraNet PrintServer II ZebraNet 10/100 Print Server ZebraNet Wireless Print Server ZebraNet Wireless Plus Print Server ZebraNet 10/100 Internal Print Server Desktop PrintServer II implementation Card Printer 10/100 and PrintServer II Implementations

Introduction

Requirements

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Page 26

Introduction

Notes • ___________________________________________________________________

__________________________________________________________________________

Requirements

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Page 27

Install

This chapter identifies the system requirements and walks you through the CD installation .

Contents

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Requirements for Cross-Network Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

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Install

System Requirements

This section identifies the minimum hardware, software, and network requirements.

Workstation

• 500 MHz processor

•128MB RAM

• 200MB hard-disk space

Operating System

•Windows® 2000 Professional/Server

• Windows XP Home/Professional (32-bit versions)

• Windows 2003 Server

•Windows Vista™

(32-bit versions)

Requirements for Cross-Network Communication

Security settings on network routers could disable some product functio ns. To enable the following features across routers, configure the routers to enable associated ports.

Discovery

For advanced discovery functions:

• UDP packets to the printer over port 4201

• Directed broadcast requires UDP broadcast packets (xxx.xxx.xxx.255)

• Multicast must be enabled for specific address -

View and change Settings and Configuration copying

Minimum requirements:

• SNMP on the client system

• TCP/IP over port 9100

• FTP for mobile printers

241.0.1.55.

Status and Alert Monitoring

Minimum requirements:

• TCP connections over port 54321

• SNMP traps over port 162

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Installation

This secton tells you how to install the application.

To install ZebraNet Bridge from a CD:

1. Insert the CD into your computer CD ROM drive.

2. When the splash screen finishes, the Installation dialog box opens.

A splash screen with a working status bar opens.

Install

Installation

3. Click Next.

The License Agreement dialog box in opens.

4. Read the license agreement.

5. To accept, enable the I accept the terms in the license agreement option.

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Install

Installation

6. Click Next.

The Installation Destination dialog box opens.

7. Do you want to change the destination location where ZebraNet Bridge resides?

If… Then…

No Click Next and continue with step 8. Yes

1. Click Change.

2. Navigate to the location you want.

3. Select OK.

4. Verify the location.

5. Click NEXT.

The Destination Confirmation dialog box opens.

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8. Is all the information in the Destinatio n Confirmation dialog box correct?

If… Then…

No 1. From the dialog box, click Back, and make the necessary changes.

2. Click Install.

3. Continue to step 9

Yes

1. Click Install.

2. Continue to step 9.

Install

Installation

9. Click Finish.

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Page 32

Install

Notes • ___________________________________________________________________

__________________________________________________________________________

Installation

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Page 33

Getting Started

This chapter provides instructions on working with frequen tl y used ZebraNet Bridge features. Instructions follow typical sequence of events when first using the application.

Contents

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Search Group Window and Printer Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Group Management Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Resource Management Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Profile Management Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Task List Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Multiple User Interface Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Working with Mobile Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Working with Card Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Set System Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Main Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Printer Options Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Discovery Options Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

View Filter – Events Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Alert Options Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Maintenance Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Search Group Window and Printer Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Default View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Create a Local Broadcast Search Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Create a Subnet Search Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Create a Directed Broadcast Search Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Create a Multicast Search Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Create an IP Address Search Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Gleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

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Getting Started

Contents (Continued)

Group Management Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Create a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Copy Search Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Copy Individual Printers to a Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Add Printers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Sort Printers and Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Printer Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Delete Printers/Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Resource Management Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Types of Objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Add Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Scripts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Create a Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Export a Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Edit a Configuration File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Profile Management Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Creating and Downloading Printer Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Exporting and Importing Printer Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Task List Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Multiple User Interface Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Save a Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Open a Specific Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

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Overview

This section helps you understand the graphical user interface (GUI), which includes:

• Search Group window and printer discovery

• Group Management window

• Resource Management window

• Profile Management window

• Task List dialog box

• Multiple User Interface Configurations

• Working with Mobile printers

• Working with Card Printers

Search Group Window and Printer Discovery

The Search Group window allows yo u to search for printers. The Search Group window is the easiest way to find Zebra printers on your network. When starting out with ZebraNet Bridge, this is the first application window you will use.

Getting Started

Overview

Search groups update dynamically. Group members depend on which printers the application finds on the network. For more details, see Search Group Window and Printer Discovery.

Group Management Window

The Group Management window allows you to manage single printers and printer groups. To help you manage your Zebra printer network, you can dynamically group similar printers. Or you can group printers by location. To perform printer management tasks, use the Group Management window. For more details, see Group Management Window.

Resource Management Window

The Resource Management window is a storehouse for printer firmware, label formats, graphics, and fonts. Files in the Resource Management window must be supported ZPL file formats. You can copy files from the Resources window and paste them to selected printers. You will find the printers in the Group Management window. For more details, see Group

Management Window.

Profile Management Window

The Profile Management window provides you with the ability to store printer configurations, or profiles. Golden printer configurations can be stored for broadcast to new printers, significantly speeding printer set up time. In addition, should a critical printer fail, it can be replaced and quickly put into service by downloading the profile across the network. For more details, see Profile Management Window.

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Getting Started

Overview

Task List Dialog Box

The Task List dialog box identifies tasks and provides a progress bar for each task. The progress bar shows the current status of the task. All applicatio n requests to the printer are monitored by the T ask List dialog box.

Multiple User Interface Configurations

This feature is available only in the ZebraNet Bridge Enterprise licensed version.

ZebraNet Bridge Enterprise supports multip le user interface configurations. This is useful for managing large groups of printers in various configurations. For instance, you may want a different application configuration for each department or location. For more details, see

Multiple User Interface Configurations.

Working with Mobile Printers

Select mobile printers may be managed with ZebraNet Bridge Enterprise, however, there are several inherent differences in how mobile printers work with the applicatio n. These differences are outlined below.

Search Window

Zebra’s mobile printers do not respond to discovery requests. Mobile printers will not be included in the results of search groups in the Search window.

Group Management Window

Zebra mobile printers may be added to groups within the Group Management window by using the Add Printer feature.

Management of mobile printers in the Group Management window is accomplished similarly to management of tabletop and desktop printers. However, the available options for mobile printers will vary from those found with Zebra tabletop and desktop printers. For example, mobile printers do not have Alerts.

Status Icons

Because mobile printers do not respond to discovery requests, status icons for mobile printers will always have a white background.

Events Tab

Because mobile printers do not have alerts, the Events tab will not display messages when you select a mobile printer.

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Status Tab

Mobile printers do not have an internal print server. The Status tab of a mobile printer does not display Quick Status. Request Detailed Status or Port Status by clicking

Summary Tab

Because mobile printers do not respond to discovery requests, status icons for mobile printers in the Summary tab will always have a white background.

Visual Alerts

Because mobile printers do not have alerts, the Visual Alerts tab will not display alerts.

Maintenance Tab

The Maintenance tab is for use with printers that offer ZPL-based odometers.

Getting Started

Refresh.

Overview

Working with Card Printers

Select card printers may be managed with ZebraNet Bridge Enterprise, however, there are several inherent differences in how card printers work with the application. These differences are outlined below.

Group Management Window

Management of card printers in the Group Management window is accomplished similarly to management of tabletop and desktop printers. However, card printer settings may not be viewed and changed in the Group Management Window. Print server settings and alerts are available.

Profile Management

Profiles may be created for Zebra card printers, however, only the print server settings will be included in the printers profile.

Events Tab

Print server alerts may be received and displayed in the events tab. Card printers do not support printer alerts.

Status Tab

Quick status and Port status panes will display status simil ar to tabletop and desktop printers. The Detailed Status pane, upon refresh will display limited card printer status information.

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Getting Started

Overview

Visual Alerts

Zebra card printers may be included in visual alerts, however, only print server alerts are available and displayed.

Maintenance Tab

The Maintenance tab is for use with printers that offer ZPL-based odometers.

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Set System Preferences

Using System Settings, you can control how ZebraNet Bridge works in your network environment. By using the Printer Disp lay and View Filter - Events settings you can select what displays within the application. Configure these settings from

• Event notification

• System heartbeat

• Printer display options

• Discovery options

• View filter events

• Alert options

• Maintenance options

Main Settings Tab

The System Settings dialog box shows the Main Settings tab.

Getting Started

Set System Preferences

Menu > Preferences.

Event Notification

If the application is running minimized and captures alerts, ZebraNet Bridge visually notifies you. Event notification allows you to monitor printers that have a specific event type, such as Urgent.

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Getting Started

Set System Preferences

To receive visual notices when printers capture alerts:

1. From the menu bar, select Preferences > System Settings.

The Main Settings tab opens.

2. From the When an event arrives area, click the Force application to be active when the

event severity is at least

Your choices are: Never (default), Info, Warning, Urgent.

3. Click OK.

Note • You can set alert event severity levels in the View Filter - Events tab of the System

Settings dialog box. For details, see View Printer and Print Server Alerts.

Program Startup

This feature is available only in the ZebraNet Bridge Enterprise licensed version.

If you have saved multiple user interface configurations you can specify how you want the application to act at startup. For more details, see Multiple User Interface Configurations.

1. From the menu bar, select Preferences > System Settings.

The Main Settings tab opens.

drop-down menu and select the event severity that you need.

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2. What default configuration do you want to use?

If… Then…

Getting Started

Set System Preferences

you want to use the last used configuration

you want to select the configuration at startup

System Heartbeat

The System Heartbeat controls how often the printers status icon and quick status update . The default interval is five minutes.

To assign a system heartbeat interval:

1. From the menu bar, select Preferences > System Settings.

The Main Settings tab opens.

2. Decide the time (in minutes) that you want ZebraNet Bridge to wait between heartbeat

pulses; in the System Heartbeat Interval area, type in the time.

Note • Setting the System Heartbeat interval to 0 disables these functions:

• The system heartbeat

• Automatic update of status icons

At the program startup area, enable Load last used configuration check box.

At the program startup area, uncheck the Load last used configuration check box.

• Quick status functions

3. When you are finished, click OK.

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Getting Started

Set System Preferences

Printer Options Tab

The System Settings dialog box shows the Printer Options tab.

Printer Display Options

ZebraNet Bridge allows you to customize your printer view. The default setting for displaying printer options is IP address. Selections include:

•IP Address

•Host Name

• IP Address (Host Name)

• Host Name (IP Address)

Important • Using non-printable or XML characters (<, >, /) in printer system or host names

can result in undesired results.

To change printer display options:

1. From the menu bar, select Preferences > System Settings.

2. Select the Printer Options tab.

The Printer Options tab opens.

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3. In the Printer Display Options area, select the desired printer display option.

4. When you are finished, click OK.

Printer Resolving

ZebraNet Bridge can resolve printers by IP Address or by Host Name. The default setting resolves printers by IP address.

Note • The recommended method is Resolve by IP Address unless it is not supported by your

network.

To change printer resolving:

1. From the menu bar, select Preferences > System Settings.

2. Select the Printer Options tab.

The Printer Options tab opens.

Getting Started

Set System Preferences

3. In the Printer Resolving area, select the desired printer resolve option.

4. Click OK.

Firmware Download Options

ZebraNet Bridge can download firmware to g roups of printers. The default sett ing checkbox i s unchecked (disabled).

To change firmware download options:

1. From the menu bar, select Preferences > System Settings.

2. Select the Printer Options tab.

The Printer Options tab opens.

3. In the Firmware Download Options area, check (enable) the Allow firmware download to

option.

groups

4. Click OK.

SET-GET-DO Wizard Options

ZebraNet Bridge can automatically create and add file headers. The default setting checkbo x is checked (enabled) to create and add file headers.

To change SET-GET-DO Wizard options:

1. From the menu bar, select Preferences > System Settings.

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Getting Started

Set System Preferences

Discovery Options Tab

2. Select the Printer Options tab.

The Printer Options tab opens.

3. In the SET-GET-DO Wizard Options area, uncheck (disable) the Create and add file

headers

4. Click OK.

checkbox.

Your network topography affects the printer discovery process. You can optimize discovery options for your networked Zebra printers. Three adjustments ensure detection of Zebra printers on your network. ZebraNet Brid ge allows you to change:

• Time-out intervals

• Retries for printer discovery

• Heartbeat retries

To change discovery options:

1. From the menu bar, select Preferences > System Settings.

2. Select the Discovery Options tab.

The Discovery Options tab opens.

3. Change Discovery Options as desired. The options are:

• Timeout Interval in mSec: The time that the application waits for response from a printer on your network. The default is 1000 mSec.

• Discovery Retries: The number of requests for response from your network printers. The default is 3.

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• Discovery Port: The network port that the application uses for discovery requests.

Drop-down options

Selects all alerts

Selects all Urgent alerts

Selects all Warning alerts

Deselects all alerts

Selects all Informational alerts

Your network might use this port for another application. If so, you can change this port on your Zebra printers. Then direct the applicatio n to the new port. The d efault is

4201.

• Heartbeat Retries: The number of retries during a heartbeat request. If your network is slow, change the application to retry a number of times. This change ensures accurate printer status reports. The default is

4. When you are finished, click OK.

View Filter – Events Tab

ZebraNet Bridge allows you to capture TCP and SNMP transmitted printer and print server alerts. ZebraNet Bridge also allows you to filter events by event severity.

To change event filter seve rit y le ve ls :

1. From the menu bar, select Preferences > System Settings.

Getting Started

Set System Preferences

2. Select the View Filter – Events tab.

The System Settings dialog box opens.

3. Find the events (or printer alerts) you want to use.

4. Select the alert name.

5. In the Severity list, select the desired application severity.

6. Click OK.

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Getting Started

Set System Preferences

Alert Options Tab

ZebraNet Bridge allows you to configure alert behavior within the applications.

To change TCP alert listening port:

1. From the menu bar, select Preferences >System Settings > Alert Options.

The Alert Options tab opens.

2. In Alert Listening Ports, change the TCP Alert Listing Port value.

To hide unconfigured printer alerts:

1. From the menu bar, select Preferences > System Settings.

2. Select the Alert Options tab.

The Alert Options dialog box opens.

3. In the Alert Display area, click Hide Unconfigured Alerts.

The Notice dialog box opens.

4. To close the Notice dialog box, click OK.

5. To save your system settings changes, click OK.

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To configure visual alert options:

1. From the menu bar, select Preferences > System Settings.

2. Select the Alert Options tab.

The Alert Options tab opens.

3. In the Flash Alerts by Severity list, select the applicable event severity you want.

Maintenance Tab

ZebraNet Bridge allows you to set and track various odometers.

To change threshold options:

1. From the menu bar, select Preferences > System Settings.

2. Select the Maintenance tab.

The Maintenance tab opens.

Getting Started

Set System Preferences

3. From the Threshold Unit drop-down, select the desired unit of measure.

4. In the Caution Threshold text box and the Warning Threshold text box, enter a value, and

then click

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Page 48

Getting Started

Warning icon

Caution icon

Set System Preferences

Example • This example provides a scenario to determine the values for the Maintenance

tab. You are about to load a new roll of media into a printer and you need to identify how many

labels are on the roll. For example, a new roll of 4 in. x 6 in. Z-Select 4000D media contains 950 labels.

1. Multiply the total number of labels by 6 to obtain the total inches (950 x 6 = 5700).

2. With the total number of labels (in inches) for this roll of media, open ZebraNet Bridge

and select the Maintenance tab.

3. Right-click on the printer, sele ct Reset Odometer. The Centimeters and Inches columns

will reset to 0.

4. Go to the menu bar in ZebraNet Bridge and select Preferences > System Settings, and

then select the Maintenance tab.

5. In the Maintenance tab, confirm that the Threshold unit is set to inches.

6. In the Caution Threshold text box, type 5000.

7. In the Warning Threshold text box, type 5500.

8. After the above settings are made, select Refresh Counters.

After the printers odometer reaches 5000, the Caution icon will appear to the left of the printer. Once the printers odometer reaches 5500, the Warning icon will appear.

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Search Group Window and Printer Discovery

Discovery allows you to search a variety of ways, including:

• local broadcast

• subnet

• directed broadcast

• multicast

• IP address

Default View

The Search Group window includes a default local search. The local search group is populated with printers found in a local subnet broadcast when the application is opened.

Before You Begin

Getting Started

Before you begin, you need to decide how you plan to search.

Important • Search group names should not include these characters: <, >, /.

What kind of search do you want to complete?

If you want to search by...

Local Broadcast Go to Create a Local Broadcast Search Group. Subnet Go to Create a Subnet Search Group. Directed Broadcast Go to Create a Directed Broadcast Search Group. Multicast Go to Create a Multicast Search Group. IP Address Go to Create an IP Address Search Group

Note • You can enter more than one search or search-type within a search group.

Then...

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Getting Started

Search Group Window and Printer Discovery

Create a Local Broadcast Search Group

Local broadcasts send a discovery request to the local broadcast address of 255.255.255.255. This request finds printers in the same local network as the requesting computer.

To perform a local broadcast search group:

1. In the Search Group window, right-click Searches.

2. Select New.

The New Search Group dialog box opens.

3. In the Search Group Name text box, type in the search name.

4. Enable the Local Broadcast option button.

5. The Value field is automatically populated. Click Add.

The Value field is added to Search type.

6. Click OK.

The Task List dialog box shows the task progress.

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Create a Subnet Search Group

The subnet search sends a discovery request to each address in the specified subnet . This feature is useful for networks that prevent broadcast packets from passing across routers. The Subnet search requires you to type in the first three subnet octets.

Getting Started

Search Group Window and Printer Discovery

Example • A request to

192.168.2.* sends a request to: 192.168.2.1 through

192.168.2.254.

To perform a subnet search group:

1. In the Search Group window, right-click Searches.

2. Select New Search.

The New Search Group dialog box opens.

3. In the Search Group Name text box, type the search name.

4. Enable the Subnet option button.

5. In the Value field, type the first three subnet octets followed by an *.

6. Click Add.

7. Click OK.

The Task List dialog box shows the task progress.

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Getting Started

Search Group Window and Printer Discovery

Create a Directed Broadcast Search Group

Directed broadcasts send a discovery request to the broadcast address of the specified subnet.

Note • If a broadcast search does not work, the broadcast packets may be disabled across

routers. Try multicast or subnet search.

Example • The directed broadcast search requires you to type in the first three subnet octets,

followed by

To perform a Directed Broadcast search group:

1. In the Search Group window, right-click Searches.

2. Select New Search.

The New Search Group dialog box opens.

255, such as 192.168.2.255.

3. In the Search Group Name text box, type in the search name.

4. Enable the Directed Broadcast option button.

5. In the Value field, type in the first three subnet octets and then 255.

6. Click Add.

7. Click OK.

The Task List dialog box shows the task progress.

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Create a Multicast Search Group

Multicast uses the multicast address to sen d a d isco ve r y a ddr ess to a ll Zebra printers across as many routers as the hop count specifies. A multicast search may return a large number of printers in some installations.

Note • On some routers, this feature may be disabled. See your network administrator to

determine if a search failure was due to this feature being disabled.

The Multicast search requires you to type in the number of routers to hop.

To perform a Multicast search group:

1. In the Search Group window, right-click Searches.

2. Select New Search.

The New Search Group dialog box opens:

Getting Started

Search Group Window and Printer Discovery

3. In the Search Group Name text box, type in the search name.

4. Enable the Multicast (Hops) option button.

5. Within the parentheses, in the Value field, type in the number of routers to hop.

6. Click Add.

7. Click OK.

The Task List dialog box shows the task progress.

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Getting Started

Search Group Window and Printer Discovery

Create an IP Address Search Group

To complete the IP address search, you can enter an IP address or an address range.

Example 1 • To send a discovery request to 10.3.5.20 only, enter:

Example 2 • To send a discovery request to printers in the address range of 10.3.5.20

through 10.3.5.47, enter:

The IP address search avoids sending unnecessary traffic to non-printing devices.

To perform an IP address search group:

1. In the Search Group window, right-click Searches.

2. Select New Search.

The New Search Group dialog box opens.

10.3.5.20

10.3.5.20-47

3. In the Search Group Name text box, type in the search name.

4. Enable the IP Address option button.

5. In the Value field, type in the IP address, or partial address using *.

6. Click Add.

7. Click OK.

The Task List dialog box shows the task progress.

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Gleaning

In your search results, you may discover a printer with the IP address 0.0.0.0.

Note • The system assigns this IP address to a printer (with a print server) that has not

acquired an IP address through DHCP.

To reassign a printer with the 0.0.0.0. IP address:

Note • Wired print servers with an 0.0.0.0 address can only be discovered through a local

broadcast.

Search Group Window and Printer Discovery

1. In the Search Group window, right-click on the printer.

2. From the list, select Set IP Address.

3. In the dialog box, enter the desired IP address.

4. Click OK.

Getting Started

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Getting Started

Group Management Window

The Group Management window allows you to manage single Zebra printers and groups of printers. To manage your printer network, you can group printers by type or by location. Printers can reside in more than one group.

Example • If you wanted manufacturing floor printers in their own subfolder, you could

rename the new group folder to “Manufacturing.” Naming printers by location or department helps you to monitor the designated groups of printers.

Create a Group

Creating a group allows you to manage groups of printers in one location or folder.

To create a new group:

1. In the Group Management window, right-click on Groups.

2. Select New > Group.

The new group folder appears as

New Group.

3. Type in a new name for the New Group folder.

4. Press Enter.

5. If you want to populate your new group, see Copy Individual Printers to a Group.

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Copy Search Groups

To make settin g up large groups of printe rs easier, copy entire search groups to the Group Management window.

To copy a search group:

1. In the Group Management window, find the search group that you want to copy.

2. Right-click on the source search group.

3. Select Copy.

4. Find the target group into which you want to paste this group.

5. Right-click on the target group.

6. Select Paste > Group.

Copy Individual Printers to a Group

Getting Started

Group Management Window

T o populate a group with a variety of printers, you can copy individual printers to the group as needed.

To copy and paste printers into a group:

1. From Search Group or Group Management window, find the source printer you want to

copy.

2. Right-click on the source printer.

3. Select Copy.

4. In the Group Management window, find the target group into which you want the printer

copied.

5. Right-click on the group.

6. Select Paste > Copy printer to group.

7. Repeat step 1 through step 5 until the target group contains all of the printers you want to

manage.

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Getting Started

Group Management Window

Add Printers

You can add networked or locally connected printers from the Group Management window. You can add a printer to the group folder or to a group subfolder.

To add a networked printer:

1. In the Group Management window, right-click on a group.

2. Select New > Printer.

The Add Printer Wizard dialog box opens.

3. What type of printer do you wish to add?

If you are adding a… Then…

T a bletop and Desktop printer

1. Enter the IP address of the printer that you wish to add.

2. From Select PrintServer T ype, select the ZebraNet Wired

and Wireless

3. Enter the port number for the printer.

Note • The default port for Zebra tabletop and

desktop printers is port 9100.

Mobile printer

1. Enter the IP address of the printer that you wish to add.

2. From Select PrintServer T ype, select the Mobile-802.11b

option box.

3. Enter the port number for the printer.

Note • The default port for Zebra mobile printers is

port 6101.

option box.

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Getting Started

Group Management Window

4. Click Finish.

The printer is automatically added to the selected group in the Group Management window.

The next heartbeat interval updates the printer status icon. You may expand the printer using the + icon beside the printer IP Address.

Note • For local printers, the heartbeat interval does not update the printer status icon.

To add a local printer:

1. In the Group Management window, right-click on Local Printers.

2. Select Add Printer.

The Printer Installation Welcome dialog box opens.

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Group Management Window

3. Click Next.

The Options dialog box opens.

4. Click on the appropriate button depending on whether you wish to install one or multiple

printers, uninstall one or multiple printers and print drivers, or uninstall all printers.

5. From the list of printers in the right pane, select the printer you want to install and click

Next.

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Getting Started

Group Management Window

6. From the Options dialog box, enter a name for the printer, port name, and language.

Note • You may add or delete ports and set this printer to be the Windows default printer

from the Options dialog box.

7. From the Additional Install Options dialog box, enable or disable the appropriate options.

If you… Then

Enabled the Zebra Font Downloader Setup

The Zebra Font Downloader Setup Wizard will open.

Wizard Disabled the Zebra Font

The printer driver will be installed. Downloader Setup Wizard

Enabled the Zebra Status Monitor Setup

The Zebra Status Monitor Setup Wizard

will open. Wizard

Disabled the Zebra

The printer driver will be installed. Status Monitor Setup Wizard

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Getting Started

Group Management Window

8. Click Finish.

In the Group Management window, the local printer folder contains the new printer.

Note • The name of the printer that appears is the printer you selected in step 5.

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Sort Printers and Groups

This feature allows you to sort by ascending alphab etical and numeric order in the Group Management window.

To sort the items in the Group Management window:

1. In the Group Management window, click Groups.

Sort button

Getting Started

Group Management Window

2. Click the sort button in the Group management window.

The groups and printers sort alphabetically and numerically.

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Getting Started

Group Management Window

Printer Preferences

You can set up communications preferences for individual printers separately from the application preferences using the Printer Preferences function in ZebraNet Bridge Enterprise. You can also add individual notes to each printer, such as a firmware upgrade date or other printer information.

Note • This function is unavailable for Local Printers.

To create a printer note:

1. In the Group Management window, right-click on a printer.

2. Select Preferences.

3. Click the Notes tab.

The Printer Preferences dialog box opens.

4. Type notes in the text area.

5. When you are finished, click OK.

Note • The text in the Notes section saves with the application. The application does not

send this information to the printer.

To set individual printer communication preferences:

1. In the Group Management window, right-click on a printer.

2. Select Preferences.

3. Click the Advanced tab.

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4. Select Communications Settings.

The Add Printer Wizard dialog box opens.

Getting Started

Group Management Window

5. You can change the IP Address and Port Number for the selected print server type.

6. Click on SNMP Settings to enter your SNMP preferences.

7. Click Finish.

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Getting Started

Group Management Window

Delete Printers/Groups

From the Group Management window, you can delete printers or groups of printers.

Important • Use this feature carefully. You immediately delete printers and groups from the

Group Management window.

To delete a printer:

1. From the Group Management window, right-click on a printer.

2. Select Delete.

The printer that you select is deleted from the group.

3. To delete a group of printers, right-click on the group.

4. Select Delete.

The group that you select is deleted from the list.

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Resource Management Window

The default location for the folders in the Resource Management window is:

C:\program files\ZebraLink\ZebraNet Bridge\Resources

You can change the location in the Resource Management window.

To change the location of the Resources window:

1. From the menu bar, select Preferences > Map Resource Directory.

2. Select the system folder to use for Resources or make a new folder.

3. When you are finished, click OK.

Note • If you already have a directory that contains Zebra printer files, you might want to set

that folder as your Resource Management window directory.

Types of Objects

Getting Started

Resource Management Window

The Resource Management window includes default folders to help you manage files for your Zebra printers. Include only ZPL-supported or mobile printer files in these folders:

•Files

•Fonts

•Graphics

•Firmware

• Scripts

Note • Mobile and tabletop printers cannot share Object files.

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Getting Started

Resource Management Window

Add Files

You can add files to a printer or printer group located in the Group Management window. If you receive a new file, such as a firmware file, you can add it to the appropriate group in the Resources window.

To add a file to the Resources window:

1. Copy the file you want added to the Resources window.

2. In the Resources Management window, decide into which folder or subfolder you want to

add the new file.

3. Right-click on the location.

4. Select Paste.

Example • You download a new firmware file from the Web and save it to C: drive.

In Windows Explorer, you locate the new firmware file and copy it. You open ZebraNet Bridge. You paste the file into the firmware folder in the Resources Management window.

Scripts

Scripts have special functions within ZebraNet Bridge. Placing files in the scripts directory of the Resource Management window makes the file available to the printer. Scripts are useful for repetitive actions or specific functions that are not included within the application.

Note • If scripts do not exist in the Resource/Scripts directory, the optio n do es not ap pea r in

the printer list.

To run a script:

1. In the Group Management window, right-click on a printer.

2. Select Actions > Scripts.

3. Select the script file you wish to send to the printer.

The script is sent to the printer.

Create a Configuration File

A configuration file is an output file contain ing all of the Set-Get-Do commands set up using the Set-Get-Do wizard. Once you have set up the configuration for your printer, you may export the configuration file to other printers in your network.

For more detailed information on creating a configuration file, see SET-GET-DO Wizard.

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Export a Configuration File

Exporting a configuration file is a time-saving device to make printer management easier. The export process creates a zip file of the configuration file and any other files you select.

To export a configuration file:

1. In the Configurations folder, right-click on the specific configuration file.

2. Select Export Configuration from the drop-down menu.

The Export Configuration Wizard opens.

Getting Started

Resource Management Window

3. Change the name and location of the export configuration file, if necessary.

4. Select any additional files to includ e in the zip file.

Note • The configuration file is checked as a default to export to the zip file. You may select

any additional files to be included.

5. Click Finish.

6. Navigate to the zip file.

7. To apply the configuration file, drag and drop the zip file on the printers or groups.

Edit a Configuration File

If you have created a configuration file, and need to make a correction or change to it, you will edit the configuration file.

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Resource Management Window

1. Right-click on the specific configuration file and select Edit Configuration from the drop-

down menu. (your filename.sgd)

The Set-Get-Do Wizard dialog box opens.

Note • The dialog box will show the information you origi nally in put and saved as part of

the configuration file.

2. Click Next to step through the Set-Get-Do Wizard dialog boxes.

3. Once you reach the parameters you want to change, type the new information in or select

it from the drop-down menu as necessary.

4. Click Next to step through the remaining Set-Get-Do Wizard dialog boxes.

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Resource Management Window

5. Type in a new configuration name.

Note • ZebraNet Bridge will not permit an overwrite of the filename. You must enter a

unique name.

6. Click Finish to save the file.

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Getting Started

Profile Management Window

This feature is available only in the ZebraNet Bridge Enterprise version.

You can create profiles for a golden printer or for critical printers on your network. Printer profiles are a copy of a printer stored on your PC. Ideally, the source printer has an optimal configuration. The configuration is a combination of printe r settings, files, formats, or g raphics that you wish to save. You can download this profile to one or many pr inters simultaneously to expedite an enterprise implementatio n. Or, you can save the profile in case of a critical prin te r failure. When replacing a failed printer , install the prin ter on the network and locate the prin ter through ZebraNet Bridge. Then, copy the saved printer profile to the new printer.

Note • When copying files from printer to printer, both printers should be at the same

firmware version and the same printer model.

Note • Printer profiles do not retrieve or save printer objects from Z: memory.

Important • There are two font types, .tte and .ttf, that are not retrieved from the

printer.

Creating and Downloading Printer Profiles

To create a printer profile:

1. In the Group Management window, right-click on a printer.

2. Select Create Profile.

The application opens the Task List dialog box, reads the printer information, and creates the printer profile.

3. Your printer profile might already exist. In that case, a Profile Warning dialog box opens.

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4. If the profile already exists, do you want to replace it?

If… Then…

No The application creates a new profile and appends the profile name with (X). Yes The application overwrites the printer profile with a new profile. Cancel Cancels the action.

The Profile Management window names the printer profile as follows:

Group Management Display Name Profile Management Display Name

10.3.10.100 (Based on) 10.3.10.100

Warehouse1 (whose IP address is

10.3.10.100)

Exporting and Importing Printer Profiles

You can export and save printer profiles to your computer hard drive and import them into ZebraNet Bridge. You can save your printer’s configuratio n to a file, which can then be used in another instance of ZebraNet Bridge on your net work. These profiles are also a diagnostic tool and could be helpful if you need to contact Technical Support.

Getting Started

Profile Management Window

(Based on) 10.3.10.100

Note • Printer profiles have a .zpp extension.

To export a printer profile from ZebraNet Bridge:

1. In the Profile Management window, right-click on a printer profile.

2. Select Export Printer Profile.

The Export Printer Profile dialog box opens.

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Profile Management Window

3. Enter the file name for the printer profile and browse to your desired location.

(The default location is the ZebraNet Bridge root directory.)

4. Click Save.

To import a printer profile into ZebraNet Bridge:

1. In the Profile Management window, right-click on the Profiles folder.

2. Select Import Printer Profile.

The Import Printer Profile dialog box opens.

3. Browse to the location of your printer profile.

4. Select the file.

5. Click Open.

A printer profile for the printer might already exist in the Profile Management window. In that case, the Profile Warning dialog box opens.

6. If the profile already exists, do you want to replace it?

If… Then…

No The application creates a new profile and appends the profile name with (X). Yes The application overwrites the existing printer profile with a new profile. Cancel Cancels the action.

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Task List Dialog Box

The Task List dialog box identifies tasks and provides a progress bar for each task . Through the Task List, you may control or cancel any task. A task is a request from the application to a printer or group of printers.

Note • If you request a task for a group of printers, the tasks appear separately in the Task

List for each printer.

To cancel a task:

1. In the Task List dialog box, locate the specific task.

2. To the right of the associated progress bar, click Cancel.

To remove a task from the Task List dialog box:

1. In the Task List dialog box, locate the specific task.

2. To the right of the associated progress bar, click Clear.

Getting Started

Task List Dialog Box

To clear all tasks from the Task List dialog box:

In the Task List dialog box, click Cleanup.

To open the Task List dialog box:

In the Task List dialog box, select Auto open when a task is added.

To manually launch the Task List window:

In ZebraNet Bridge Enterprise window toolbar, click the Task Manager icon.

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Getting Started

Multiple User Interface Configurations

This feature is available only in the ZebraNet Bridge Enterprise licensed version.

ZebraNet Bridge Enterprise supports multip le user interface configurations. This is useful for managing large groups of printers in various configurations. For example, you may want a different application configuration for each department or location.

Save a Configuration

To save a configuration:

1. Select File > Application Configuration > New.

The New Configuration dialog box opens.

2. In the Name field, type the name of the new configuration.

3. Click Save.

A blank configuration loads with local search.

4. Make the desired changes to the configuration, such as creating new searches and groups.

5. Select File > Application Configuration > Save As.

The Save Current Configuration dialog box opens, and defaults to the current configuration.

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6. To gi ve the modified configuration a new name, enter the new configuration name in the

Name box.

7. Click Save.

Open a Specific Configuration

When you have multiple configurations that have been saved, you can sel ect which configuration you want to load each time you open the applicat ion. For more information, see

Program Startup.

To open a specific configuration:

1. Select File > Application Configuration > Open.

The Open Configuration dialog box opens.

Getting Started

Multiple User Interface Configurations

2. Select the configuration you want to load. If you want to load the default confi gu r ati on ,

enable the check box.

3. Click Open.

The selected configuration loads.

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Getting Started

Notes • ___________________________________________________________________

__________________________________________________________________________

Multiple User Interface Configurations

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Printer Management

This chapter tells you how to use advanced features to manage printers in your network environment.

Contents

Change Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Change Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Change Print Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Copy Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Copy Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Copy Print Server Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Copy Objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Copy Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Copy All . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Copy Printer Configuration to a Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Download (from Resource Management window). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Download Firmware to a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Download Objects to a Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

View and Edit Text Objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Hard Actions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Reset the Printer to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Reset the Print Server to Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Reset the Printer to Save Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Reset the Print Server to Save Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Print a Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

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Printer Management

Change Settings

This section shows you how to change settings and how to copy settings between devices. When a setting is changed in the application, it is marked with a “>” next to the setting in the printer tree. Settings must be saved to take effect on the printer. Changes from ZebraNet Bridge override changes from the control panel. To view your changes after a save, refresh the printer. These are the settings you can change:

Change Printer Settings

Important • Before you begin changing settings, print out a printer configuration label. For

details, see Print a Configuration Label on page 90.

To change the settings of a printer:

•Printer

• Print server

•Alerts

1. From the Group Management window, expand the printer that you want to change.

This will retrieve the printer settings.

2. Expand the subfolder that contains settings that you want to change.

3. In the Value column, select the field that you want to change.

4. Double-click on the field.

Some settings have a list to choose from; other settings have a value to change.

5. Change the settings.

6. To save the settings, select the printer.

7. Right-click and select Save.

A warning confirms that you want to save changes.

8. Are you sure you want to save the changes?

If… Then…

No Select No. Yes Select

Yes.

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Change Print Server Settings

To change the print server settings:

1. From the Group Management window, expand the printer whose print server settings you

want to change.

2. Expand the print server subfolder.

Note • When viewing settings for both printer and print server settings:

• editable fields are black

• non-editable fields are gray

3. Change the settings.

4. To save the settings, right-click to select the printer.

5. Select Save.

A warning confirms that you want to save changes.

Printer Management

Change Settings

6. Are you sure you want to save the changes?

If… Then…

No Click No, and try again. Yes Click

Yes.

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Printer Management

Copy Configurations

This section shows you how to copy printer and print server configurations between printers. Configuration components that you can copy from one printer to another include:

• Printer settings

• Print server settings

• Software objects (files, fonts, graphics)

•Alerts

Copy Printer Settings

This option copies settings from one printer to another.

Important • Copy settings and objects between the same printer models only. For example, if

you copy the settings from a Xi-Series to a Z-Series printer, the Xi-Series settings could leave the Z-Series printer in an unexpected state.

To copy the settings of one printer to another:

1. From the Group Management window, right-click on the source printer.

2. On the pop-up menu, select Copy.

3. Right-click on the target printer.

4. Select Paste > Printer Settings.

The Task List dialog box shows the task progress.

Copy Print Server Settings

This option copies the settings from one print server to another.

To copy the settings of one print server to another:

1. From the Group Management window, right-click on the source printer.

2. On the pop-up menu, select Copy.

3. Select the target printer into which you want to copy the settings.

4. Right-click.

5. Select Paste.

6. From the Paste menu, select Print Server Settings.

The Task List dialog shows the task progress.

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Copy Objects

This option copies objects in one printer’s memory to another printer. Objects include fonts, graphics, and files.

Note • Files from printers with firmware older than x.13.0.6 are incompatible with newer

printers. For best results, copy objects only between prin ters with th e same firmware versi on. You may not retrieve or copy converted

firmware version V60. Download these files from the Font Wizard.

Important • The Copy Objects action replaces all objects on the target printer. You are

copying the objects from the source printer. If you do not want to remove files from the printer, use the Download feature. (See Download Objects to a Printer on page 87.)

To copy objects from one printer to another:

1. From the Group Management window, right-click on the source printer.

2. Select Copy.

Printer Management

Copy Configurations

.ttf or .tte font files from printers with

3. Right-click on the target printer.

4. Select Paste > Objects.

The Task List dialog box shows the task progress.

Copy Alerts

This option copies alerts from one printer to another.

Important • Printer alerts will on ly copy alerts to printers that have the same firmware.

To copy the Alerts:

1. From the Group Management window, right-click on the source printer.

2. On the submenu, select Copy.

3. Select the target printer to which you want to copy settings.

4. Right-click.

5. Select Paste.

6. From the Paste menu, select Alerts.

The Task List dialog box shows the task progress.

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Printer Management

Copy Configurations

Copy All

This option copies printer settings and print server settings, objects, and alerts to the target printer.

Important • Use this option only when configuring new printers or when source and target

printers are identical. For example, you can copy between two printers of the same model type with the same firmware.

To copy an entire printer configuration from one printer to another:

1. From the Group Management window, right-click on the source printer.

2. Select Copy.

3. Right-click on the target printer.

4. Select Paste > All Settings, Objects, and Alerts.

The Task List dialog box shows the task progress.

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Copy Printer Configuration to a Group

This option allows you to copy a configuratio n from one printer to a group of printers in the Group Management Window. For more information, see Copy Printer Wizard on page 138.

1. In the Group Management window, right-click a printer.

2. Select Copy.

3. Right-click a group.

4. Select Paste > Clone printer to group.

The Copy Printer Wizard dialog box opens with the source and target printers populated.

Printer Management

Copy Configurations

5. Select the desired settings.

6. Click Finish.

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Printer Management

Download (from Resource Management window)

This section assumes that files already reside in the Resource Management window.

Download Firmware to a Printer

This section tells you how to download firmware to a printer. If you need a new version of firmware, download it at www.zebra.com.

Note • Putting the printer in a Firmware Download mode may require special procedures.

To download firmware to a printer using ZebraNet Bridge:

1. From the Resource Management window, select the firmware version (file) that you want

to download.

2. Right-click on the firmware file you want.

3. Select Copy.

4. Right-click on the target printer.

(This is the printer to which you are sending firmware.)

5. Select Paste > Send copied files to printer(s).

A warning dialog box opens and prompts you to download or not.

6. Do you want to download the firmware to the target printers?

If… Then…

No Click No. Yes

1. Click Yes.

2. When the download is complete, click Exit.

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Download Objects to a Printer

You store objects as files locally on your computer. Objects include these types of files:

• *.zpl

•firmware

•fonts

•graphics

• scripts

Important • Your physical drive stores objects as files. If you delete the files, they are

removed from your computer.

To download objects to a printer or printers:

1. From the Resource Management window, select files that you want to download to the

printer.

2. Right-click the files.

Printer Management

Download (from Resource Management window)

3. Select Copy.

4. From the Group Management window, right-click the printer to which you want to

download files.

5. Select Paste > Send copied files to printer(s).

A confirmation dialog box opens and prompts to downl oad or not.

6. Do you want to download the object to the target printers?

If… Then…

No Click No. Yes

1. Click Yes.

2. When the download is complete, click Exit.

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Printer Management

Download (from Resource Management window)

View and Edit Text Objects

You can view and edit text files that store in your printer’s memory. Edited files save to the Resource directory in the Resource Management window.

To view and edit printer text files:

1. From the Group Management window, expand a printer and navigate to M emory D ev ice s.

2. Select a memory location and expand its tree.

3. Select the printer memory location for the file.

4. In the Contents window, double-click the file name you want to view or edit.

The file from the printer opens in your default text editor. The file also saves to the root directory of the Resource Management window.

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Hard Actions

This section provides you with steps for performing the following actions:

• Reset the Printer to Factory Defaults on page 89

• Reset the Print Server to Factory Defaults on page 89

• Reset the Printer to Save Settings on page 89

• Reset the Print Server to Save Settings on page 90

• Print a Configuration Label on page 90

If printer or print server settings get corrupted, you can reset devices to factory defaults.

Important • To reset a USB-based printer, you must power-cycle the printer.

Reset the Printer to Factory Defaults

Printer Management

Hard Actions

To reset the printer to the factory defaults:

1. From the Group Management window, right-click on the source printer.

2. Select Action > Default Settings > Printer (factory).

Reset the Print Server to Factory Defaults

To reset the print server to the factory defaults:

1. From the Group Management window, right-click on the printer you want.

2. Select Action > Default Settings > Print Server (factory).

Reset the Printer to Save Settings

To reset the printer:

1. From the Group Management window, right-click on the printer you want.

2. Select Action > Reset > Printer.

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Printer Management

Hard Actions

Reset the Print Server to Save Settings

Print a Configuration Label

To reset the print server:

1. From the Group Management window, right-click on the printer you want.

2. Select Action > Reset > Print Server.

A configuration label displays significan t information about a printer. A printer’s configuration label information also appears in the printer’s settings, Content tab.

To print a printer configuration label:

1. From the Group Management window, right-click on the source printer.

2. Select Action > Print Printer Config Label.

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and Troubleshooting

There are several tools available to help you monitor and troublesho ot printers in your enterprise network. This chapter tells you how to use these advanced features to manage printers in your network environment.

Contents

Printer and Print Server Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Configuring Printer Alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

View Printer and Print Server Alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Clear Alerts Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Status Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Summary Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Visual Alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Default View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Configure Visual Alerts Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Monitor Alerts with the Visual Alerts Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Maintenance Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Compare Printers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Communications Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

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Printer and Print Server Alerts

Alerts give you the ability to proactively man age your Zebra printer and print server. Suppose that the printer or print server has an error. The given device can be configured to send out alerts and ZebraNet Bridge writes the alerts to a log file. These alerts notify you of printer or print server conditions.

As soon as ZebraNet Bridge receives an alert, the alert appears in the Events tab. If you have not yet viewed the alert in the Events tab, the box in the status bar at the bottom of the application shows:

• New alert

• Alert type

• Alert severity by color

You can configure ZebraNet Bridge to notify you by flashing the Application tab in the task bar.

Important • ZebraNet Bridge only logs alerts that occur while the application is running.

Configuring Printer Alerts

To set printer alerts, use the following communication protocols:

•Email

•Serial

•SNMP

•TCP

•UDP

•USB

To configure a printer alert:

1. In the Group Management window, expand the printer on which you want to set an alert.

ZebraNet Bridge retrieves the settings from the printer.

2. Select the Alerts subfolder and expand it by clicking on the +.

3. Select the alert that you want to set and expand the alert options by clicking on the +.

4. Select the communication protocol.

5. Enable Set or Clear in the Contents tab.

Note • ZebraNet Bridge Enterprise only monitors and logs printer and print server alerts

using SNMP on port 162 and TCP on port 54321. The applicat ion allows you to set up other printer and print server alerts.

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Printer and Print Server Alerts

6. If applicable, insert the address and port.

Some settings have a list from which to choose. Other settings have a value to change.

7. To save the settings, right-click on the printer.

8. Select Save.

A warning confirms that you want to commit to changes.

9. Are you sure that you want to make the changes?

If… Then…

No Select No. Yes Select

Yes.

For more details on setting alerts, see the Programming Guide fo r ZPL II Mirror and WML (formerly the ZPL II Programming Guide).

View Printer and Print Server Alerts

The Events tab provides a log of printer and print server alerts received by the application. Events may be viewed by group or by printer and may be sorted by printer name, IP address, date/time received, severity, or trigger.

To view alerts:

1. In the Group Management window, select a group or printer whose event you want to

view.

2. In the Contents window, select the Events tab.

, ZBI 2, Set-Get-Do,

3. To sort events by printer name, IP address, date/time received, severity, or trigger,

double-click the column headings.

For more information, see View Filter – Events Tab on page 45.

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Printer and Print Server Alerts

Clear Alerts Log

When the number of unsolicited alerts increases significantly, alerts may be difficult to view. The application might slow when loading the alert log file.

To clear the alert log:

1. From the menu bar, select Tools > Clear Alert Log.

The Clear Alert Log dialog box opens.

2. Do you wish to save the current alert log file?

If… Then…

No Click OK. Yes

1. Enable the Save Alert Log To File check box.

2. Save the file.

The active alert log and the Event tab of the Content window clears.

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Status Icons

Status icons in the Group Management Window provide at-a-glance status information about your printers and print servers.

Status icons are updated by the application heartbe at. The application h eartbeat can be set from 1 to 120 minutes, or set to off. The default setting is 5 minutes. Turning the application heartbeat off will result in the printer icons appearing white. You can set the application heartbeat from the System Settings dialog box in the Preference menu.

Status icons use these color codes:

• Green indicates no errors detected.

• Yellow indicates warning conditions detected.

• Red indicates urgent errors detected.

• White indicates that the printer is not detected by the application.

Status Tab

Printer Alerts, Monitoring, and Troubleshooting

Status Icons

The Status tab provides status of your Zebra printers. The status types are:

• Quick Status appears as soon as you select the status tab. It provides a high-level view of

the print server status and is updated by the application heartbeat.

• Detailed Status is empty when you select the Status tab. When you click

panel reports printer status. Printer error conditions are displayed with a red background.

• Port Status updates w hen you click

server ports.

Refresh. This panel includes information on the print

Refresh, this

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Detailed Status

panel

Refresh

button

Status Tab

To view the status of a printer:

1. From the Group Management window, select a printer that you want to check.

2. In the Content window, click the Status tab.

The Status tab opens.

Important • To minimize network traffic, the Detailed Status panel does not update

automatically.

When printer port 9100 has an active connection, you cannot update Detailed Status.

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3. What type of status do you wish to view?

If you want to view… Then…

Print Server Status • In the Quick Status panel, click Refresh.

The Quick Status updates w ith the heartbeat of t he application.

Printer Status • In the Detailed Status panel, click Refresh.

The Detailed Status panel is up dated with selected status details from the printer.

Port Status • In the Port Status panel, click

Refresh.

Status Tab

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Summary Tab

The Summary tab provides a print server status summary of all printers in the Group Management Window similar to ZebraNet Utilities. Printer and print server settings may not be changed in the Summary tab.

T o view a group, i n the Gro up Manage ment window, select the group you to view an d click on the Summary tab.

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Visual Alerts

This feature is available only in the ZebraNet Bridge Enterprise licensed version.

Visual Alerts allow you to view and centrally manage your printers in a graphical representation of your network, whether on the manufacturing floor, in a distribution center, cross-docking facility, or scattered around the globe in multiple facilities. With the ability to drill down through location s to identify trouble printers, you c an monitor your to p level groups and receive visual notification of issues, before they become problems.

Visual Alerts work in concert with Printer Alerts. You can customize the application to your company’s needs.

Example • If you want to monitor paper out conditions for manufacturing floor printers, you

could set up the printer alerts for Paper Out using SNMP. The application monitors SNMP traps for printer alerts. If the Visual Alerts tab is configured, you are graphically alerted to a Paper Out condition for all your manufacturing floor printers.

Printer Alerts, Monitoring, and Troubleshooting

Visual Alerts

Default View

Selecting printers and groups in the Group Management window with the Visual Alerts tab selected displays the printers, by default. This is conside red the starting point for Visual Alerts configuration.

Before You Begin

It is recommended that you configure printers in their appropriate management groups in the Group Management window before attempting to configure Visual Alerts. By doing so, you significantly reduce the time required to configure Visual Alerts.

Note • The preferred way to configure Visual Alerts is to begin with the top level group in

the Group Management window, and then move down through the appropriate management groups.

Important • It is recommended that you save the graphic files that you intend to use in the

application’s Resource Management window.

Configure Visual Alerts Tab

It is recommended that you follow these instructions from the top down for configuration of Visual Alerts.

To add a background image to a group:

1. In the Group Management window, select the top level group.

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Visual Alerts

2. Select the Visual Alerts tab.

The content of the selected group appears in the upper left-hand corner of the Visual Alerts tab in the form of folders for groups and printer icons for printers.

Note • The title bar of the Visual Alerts tab contains the name of the selected group in the

Group Management window.

3. Right-click in the group map area of the Visual Alerts tab.

4. Click on Select Background Image.

The Open dialog box opens.

5. Browse to the location of your background graphic file.

6. Select the file.

7. Click Open.

The graphic is displayed in the group map area of the Visual Alerts tab.

8. Drag and drop the sub-groups (or printers) to the appropriate place in your graphic.

9. In the Group Management window, select a second-level group or double-click on the

group’s folder in the Visual Alerts tab map area. The content of the second-level group appears in the upper left-hand corner of the Visual

Alerts tab. It shows folders for groups and printer icons for printers.

10. Right-click in the group map area of the Visual Alerts tab.

11. Select Background Image.

The Open dialog box opens.

12. Browse to the location of your second-level background graphic file.

13. Select the file.

14. Click Open.

The graphic is displayed in the group map area of the Visual Alerts tab.

15. Drag and drop the sub-groups (or printers) to the appropriate place in your graphic.

16. Repeat this process for each sub-group until finished.

Note • Leaving the Visual Alerts tab or moving to another group in the Group Management

window automatically saves all changes to your Visual Alerts tab group map.

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Zebra Technologies 13743L-004 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

About This Document

Who Should Use This Document

How This Document Is Organized

Enterprise Edition

Document Conventions

Icons Used

Contacts

Related Documents

Introduction

Overview

Components

Menu and Toolbar Navigation

Supported Languages

Activate Product

Register Product

Feature Matrix

Requirements

Printer

Print Server

Install

System Requirements

Workstation

Operating System

Requirements for Cross-Network Communication

Installation

Getting Started

Overview

Search Group Window and Printer Discovery

Group Management Window

Resource Management Window

Profile Management Window

Task List Dialog Box

Multiple User Interface Configurations

Working with Mobile Printers

Working with Card Printers

Set System Preferences

Main Settings Tab

Printer Options Tab

Discovery Options Tab

View Filter – Events Tab

Alert Options Tab

Maintenance Tab

Search Group Window and Printer Discovery

Default View

Before You Begin

Create a Local Broadcast Search Group

Create a Subnet Search Group

Create a Directed Broadcast Search Group

Create a Multicast Search Group

Create an IP Address Search Group

Gleaning

Group Management Window

Create a Group

Copy Search Groups

Copy Individual Printers to a Group

Add Printers

Sort Printers and Groups

Printer Preferences

Delete Printers/Groups

Resource Management Window

Types of Objects

Add Files

Scripts

Create a Configuration File

Export a Configuration File

Edit a Configuration File

Profile Management Window

Creating and Downloading Printer Profiles

Exporting and Importing Printer Profiles

Task List Dialog Box

Multiple User Interface Configurations

Save a Configuration

Open a Specific Configuration

Printer Management

Change Settings