Zebra Technologies 110PAX4, R110PAX4 User Manual

110PAX4™/R110PAX4™

Print Engine

User Guide

therein are owned by ZIH Corp. and Zebra’s licensors. Unauthorized reproduction of this manual or the software and/or firmware in the print engine may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.

, ZPL II®, and ZebraLink™ programs; Element Energy Equalizer® Circuit; E3®; and

ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo, ZPL, ZPL II, Element Energy Equalizer Circuit, and E

All other brand names, product names, or trademarks belong to their respective holders. For additional trademark information, please see “Trademarks” on the product CD.

Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its

subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies.

Product Improvements Continuous improvement of products is a policy of Zebra Technologies. All

specifications and designs are subject to change without notice.

Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications and

manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom.

Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation, production,

or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

FCC Radiation Exposure Statement (for printers with radios or RFID encoders) This equipment

complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Part Number: 57512L-004

Declaration of Incorporation

DECLARATION OF INCORPORATION

ZEBRA TECHNOLOGIES CORPORATION

Declares that the following Information Technology Equipment

Zebra PAX4 Series

complies with the following applicable directives and standards for the

ITE: Heavy Industry environment

Applicable Directives and Supporting Standards:

89/336/EEC EMC Directive, EN55022:1998 Class A, EN61000-6-2,

EN61000-3-2, EN61000-3-3 W/Amendment 12

73/23/EEC LVD Directive, EN60950-1:03, CB Scheme

FCC Part 15, Subpart B, Class A, ICES-003

Manufactured By: Zebra Technologies Corporation

The equipment specified conforms to all Directives and Standards listed above effective as of the date below.

________________________ January 4, 2005

Charles A. Derrow Manager, Compliance Eng Zebra Technologies Corporation

475 Half Day Road, Suite 500 Lincolnshire, IL 60069 USA

NOM 019-SCFI-1998

C-TICK, VCCI

475 Half Day Road, Suite 500 Lincolnshire, IL 60069 USA

________________________ January 27, 2005

Rod Rodericks Managing Director Zebra Technologies Europe Limited

Dukes Meadow, Millboard Road, Bourne End Buckinghamshire, SL8 5XF, UK

Effective Date: 1 Jan 2005

6/29/11 110PAX4/R110PAX4 User Guide 57512L-004 Rev. A

Compliance Information

FCC Compliance Statement

This device complies with Part 15 rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause

undesired operation.

This equipment has been tested and found to comply with the limits for Class A Digital Devices, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the product manuals, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

The user is cautioned that any changes or modifications not expressly approved by Zebra Technologies could void the user’s authority to operate the equipment. To ensure compliance, this print engine must be used with Shielded Communication Cables.

FCC Radiation Exposure Statement (for print engines with RFID encoders)

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Canadian DOC Compliance Statement

This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

57512L-004 Rev. A 110PAX4/R110PAX4 User Guide 6/29/11

About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Print Engine Exterior View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Control Panel Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Control Panel Indicator Lights (LEDs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Power On/Off Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

2 • Print Engine Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Handling the Print Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Unpack and Inspect the Print Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Store the Print Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Ship the Print Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Recycle the Print Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Print Engine Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Dimensions and Clearance Needs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Install the Print Engine in an Applicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Select a Data Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Data Cables and Wireless Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Connect the Print Engine to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

6/29/11 110PAX4/R110PAX4 User Guide 57512L-004 Rev. A

Contents

Types of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Ribbon Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

When to Use Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Coated Side of Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

3 • Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Load Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Load Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Remove Used Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Calibrate the Print Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Adjust Ribbon and Media Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Ribbon Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Reflective Media Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Transmissive Media Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

4 • Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Enter and Use Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Exit Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Change Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Default Password Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Print a Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Print a Network Configuration Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Control Panel Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

How to View or Modify Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Additional Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

5 • Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Cleaning Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Clean the Exterior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Clean the Media Compartment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Clean the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Clean the Printhead and Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Toggle Positioning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Power Fuse Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

6 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Troubleshooting Checklists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Memory Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

57512L-004 Rev. A 110PAX4/R110PAX4 User Guide 6/29/11

Contents

Communications Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Ribbon Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

RFID Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Miscellaneous Print Engine Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Print Engine Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Power-On Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

PAUSE Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

FEED Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

FEED and PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Communications Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Sensor Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

7 • Data Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Parallel Data Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Parallel Cabling Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Parallel Port Interconnections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Serial Data Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Hardware Control Signal Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Pin Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

RS-232 Interface Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Applicator Interface Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Applicator Signals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Applicator Interface Connector Pin Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Jumper Configurations and Pinouts for +5 V I/O Operation . . . . . . . . . . . . . . . . . . . 143

Pinouts for +24-28 V I/O Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Fuse and Jumper Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

8 • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Physical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Environmental Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Communications Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Other Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Additional Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Agency Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

110PAX4 Non-RFID or RFID-Ready without RFID Reader Installed . . . . . . . . . . . . 151

R110PAX4 or 110PAX4 with RFID Reader Installed. . . . . . . . . . . . . . . . . . . . . . . . . 151

Media Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Printing Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Zebra Programming Language (ZPL II) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

6/29/11 110PAX4/R110PAX4 User Guide 57512L-004 Rev. A

Contents

Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

57512L-004 Rev. A 110PAX4/R110PAX4 User Guide 6/29/11

About This Document

This section provides you with contact information, document structure and organization, and additional reference documents.

Contents

Who Should Use This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

6/29/11 110PAX4/R110PAX4 User Guide 57512L-004 Rev. A

About This Document

Who Should Use This Document

This User Guide is intended for use by any person who needs to operate or troubleshoot problems with the print engine.

How This Document Is Organized

The User Guide is set up as follows:

Section Description

Introduction on page 15 This chapter shows the operational controls and

Print Engine Setup on page 21 This section provides the tasks that you must

Operations on page 39 If you have completed the tasks and resolved the

Configuration on page 57 This section describes the control panel parameters

Routine Maintenance on page 89 This chapter provides routine cleaning and

Troubleshooting on page 101 This section provides information about errors that

Data Ports on page 131 This section describes the standard communication

Specifications on page 147 This chapter provides routine cleaning and

location of major components used when loading media and ribbon.

complete and the issues that you must consider before you load and configure your print engine.

issues in Print Engine Setup on page 21, follow the instructions in this chapter to load and calibrate your print engine.

that are used to configure the print engine for operation.

maintenance procedures.

you might need to troubleshoot. Assorted diagnostic tests are included.

ports available to connect the print engine to your computer or network.

maintenance procedures.

57512L-004 Rev. A 110PAX4/R110PAX4 User Guide 6/29/11

Contacts

About This Document

Technical Support via the Internet is available 24 hours per day, 365 days per year.

Web Site: www.zebra.com E-mail Back Technical Library:

E-mail address: emb@zebra.com Subject line: Emaillist

Self Service Knowledge Base: www.zebra.com/knowledgebase Online Case Registration: www.zebra.com/techrequest

Contacts

Which Department

Do You Need?

Regional Headquarters Zebra Technologies Corporation

475 Half Day Road, Suite 500 Lincolnshire, IL 60069 USA

T: +1 847 634 6700 Toll-free +1 866 230 9494 F: +1 847 913 8766

Technical Support

For questions on the operation of Zebra equipment and software, please call your distributor. For additional assistance, contact us.

Please have your model and serial numbers available.

Repair Service Department

For back-to-base service and repair.

Technical Training Department

For Zebra product training courses.

Inquiry Department

For product literature and distributor and dealer information.

Customer Service Department (US)

Internal Sales Department (UK)

For printers, parts, media, and ribbon, please call your distributor or contact us.

Key:

T: Telephone F: Facsimile E: E-mail

T: +1 877 ASK ZEBRA (275 9327) F: +1 847 913 2578

Hardware: ts1@zebra.com Software: ts3@zebra.com

Kiosk printers:

T: +1 866 322 5202 E: kiosksupport@zebra.com

T: +1 877 ASK ZEBRA (275 9327) F: +1 847 821 1797

E: repair@zebra.com

To request a repair in the U.S., go to www.zebra.com/repair

T: +1 847 793 6868 T: +1 847 793 6864 F: +1 847 913 2578

E: ttamerica@zebra.com

T: +1 877 ASK ZEBRA (275 9327)

E: inquiry4@zebra.com

T: +1 877 ASK ZEBRA (275 9327)

E: clientcare@zebra.com

The Americas

Europe, Middle East,

and Africa

Zebra Technologies Europe Limited Dukes Meadow Millboard Road Bourne End Buckinghamshire, SL8 5XF United Kingdom

T: +44 (0) 1628 556000 F: +44 (0) 1628 556001

T: +44 (0) 1628 556039 F: +44 (0) 1628 556003

E: Tseurope@zebra.com

T: +44 (0) 1772 693069 F: +44 (0) 1772 693046

New requests: ukrma@zebra.com Status updates:

repairupdate@zebra.com

T: +44 (0) 1628 556000 F: +44 (0) 1628 556001

E: Eurtraining@zebra.com

T: +44 (0) 1628 556037 F: +44 (0) 1628 556005

E: mseurope@zebra.com

T: +44 (0) 1628 556032 F: +44 (0) 1628 556001

E: cseurope@zebra.com

Asia Pacific

and India

Zebra Technologies Asia Pacific Pte. Ltd. 120 Robinson Road #06-01 Parakou Building Singapore 068913

T: + 65 6858 0722 F: +65 6885 0838

T: +65 6858 0722 F: +65 6885 0838

E: China: tschina@zebra.com

All other areas:

tsasiapacific@zebra.com

T: +65 6858 0722 F: +65 6885 0838

E: China: tschina@zebra.com

All other areas:

tsasiapacific@zebra.com

T: + 65 6858 0722 F: +65 6885 0838

E: China: tschina@zebra.com

All other areas:

tsasiapacific@zebra.com

E: China: GCmarketing@zebra.com

All other areas:

APACChannelmarketing@zebra.com

T: +65 6858 0722 F: +65 6885 0836

E: China: order-csr@zebra.com

All other areas:

csasiapacific@zebra.com

6/29/11 110PAX4/R110PAX4 User Guide 57512L-004 Rev. A

About This Document

Document Conventions

The following conventions are used throughout this document to convey certain information.

Alternate Color (online only) Cross-references contain hot links to other sections in this

guide. If you are viewing this guide online in .pdf format, you can click the cross-reference (blue text) to jump directly to its location.

LCD Display Examples Text from a print engine’s Liquid Crystal Display (LCD) appears

Bubbledot ICG font.

Command Line Examples Command line examples appear in Courier New font. For

example, type

Files and Directories File names and directories appear in Courier New font. For

example, the

Icons Used

ZTools to get to the Post-Install scripts in the bin directory.

Zebra<version number>.tar file and the /root directory.

Caution • Warns you of the potential for electrostatic discharge.

Caution • Warns you of a potential electric shock situation.

Caution • Warns you of a situation where excessive heat could cause a burn.

Caution • Advises you that failure to take or avoid a specific action could result in physical

harm to you.

Caution • (No icon) Advises you that failure to take or avoid a specific action could result in

physical harm to the hardware.

Important • Advises you of information that is essential to complete a task.

Note • Indicates neutral or positive information that emphasizes or supplements important

points of the main text.

Example • Provides an example, often a scenario, to better clarify a section of text.

57512L-004 Rev. A 110PAX4/R110PAX4 User Guide 6/29/11

Buttons

2 1 31

Liquid Crystal Display (LCD)

Lights/LEDs

About This Document

Document Conventions

6/29/11 110PAX4/R110PAX4 User Guide 57512L-004 Rev. A

About This Document

Notes • ___________________________________________________________________

__________________________________________________________________________

Document Conventions

57512L-004 Rev. A 110PAX4/R110PAX4 User Guide 6/29/11

Introduction

This chapter shows the operational controls and location of major components used when loading media and ribbon.

Contents

Print Engine Exterior View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Control Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Control Panel Indicator Lights (LEDs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Power On/Off Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

6/29/11 110PAX4/R110PAX4 User Guide 57512L-004 Rev. A

Introduction

Print Engine Exterior View

Print engines are available in a right-hand configuration (media moves from left to right,

Figure 1) and a left-hand configuration (media moves from right to left, Figure 2).

Figure 1 • Right-Hand (RH) Print Engine

Figure 2 • Left-Hand (LH) Print Engine

Power on/off switch

Control panel

Media door

Electronics cover

57512L-004 Rev. A 110PAX4/R110PAX4 User Guide 6/29/11

Control Panel

2 1 31

All controls and indicators for the print engine are located on the control panel (Figure 3). The Liquid Crystal Display (LCD) shows print engine operating status and feature parameters. The buttons are used to control the print engine operations and change parameters. The lights (LEDs) indicate the print engine’s status.

Figure 3 • Control Panel (Right-Hand)

Introduction

Control Panel

Buttons

LCD

Lights/LEDs

Control Panel Buttons

The control panel buttons are described in Table 1.

Table 1 • Control Panel Buttons

Button

LEFT and RIGHT OVAL

PREVIOUS Scrolls the LCD to the previous parameter. NEXT Scrolls the LCD to the next parameter. SETUP/EXIT Enters and exits configuration mode. PAUSE Stops and restarts the printing process or removes error messages and clears the LCD.

Description/Function

The left and right ovals are used to change parameter values for a parameter being displayed on the LCD. Common uses include increasing or decreasing a value, answering yes or no, indicating ON or OFF, and scrolling through choices.

If a label is printing, it is completed before the printing process stops. When the print engine is paused, the PAUSE light is ON.

6/29/11 110PAX4/R110PAX4 User Guide 57512L-004 Rev. A

Introduction

Control Panel

Table 1 • Control Panel Buttons (Continued)

Button

CANCEL

Description/Function

CANCEL functions only in Pause mode. Pressing CANCEL has these effects:

• Cancels the label format that is currently printing.

• If no label format is printing, the next one to be printed is canceled.

• If no label formats are waiting to be printed,

To clear the print engine’s entire label format memory, press and hold the DATA light turns off.

FEED Feeds a blank label.

• If the print engine is idle or paused, the label is fed immediately.

• If the print engine is printing, the label is fed after the current batch prints.

CALIBRA TE

CALIBRATE functions only in Pause mode. Press CALIBRATE to recalibrate for

proper media length, to set media type (continuous/non-continuous), and to set print method (direct thermal/thermal transfer).

Control Panel Indicator Lights (LEDs)

The control panel lights are described in Table 2.

Table 2 • Control Panel Lights

CANCEL is ignored.

CANCEL until

LED OFF Indicates ON Indicates FLASHING Indicates

POWER

(Green)

The print engine is OFF, or no power

Power switch is ON, and power is being supplied to the print engine.

—

to print engine.

PAUSE

(Yellow)

Normal operation. One of the following:

• The print engine is paused because

—

of an error condition (printhead, ribbon, or paper error). Usually occurs in conjunction with another LED.

• PAUSE was pressed.

• A pause was requested from the Applicator Port.

• A pause was received as part of the label format.

DATA

(Green)

MEDIA

(Yellow)

No data being received or processed.

Normal operation. Media properly loaded.

Data is processing or printing is taking place. No data is being received.

Out of media (print engine is paused, LCD displays error message, and PAUSE light is ON).

The print engine is receiving data from or sending status information to the host computer.

—

57512L-004 Rev. A 110PAX4/R110PAX4 User Guide 6/29/11

Table 2 • Control Panel Lights (Continued)

Introduction

Control Panel

LED

RIBBON

(Yellow)

ERROR

(Orange)

OFF Indicates ON Indicates FLASHING Indicates

Normal operation. Ribbon properly loaded.

Ribbon in while print engine is in direct thermal mode, or no ribbon loaded while the print engine is in

—

thermal transfer mode. The print engine is paused, LCD displays error message, and PAUSE light is ON.

No print engine errors.

— A print engine error exists. Check

the LCD for status.

6/29/11 110PAX4/R110PAX4 User Guide 57512L-004 Rev. A

Introduction

Power On/Off Switch

The print engine power switch is located above the control panel, as shown in Figure 4. When this switch is placed in the ON (

automatically performs a Power-On Self Test (POST). For more information, see Power-On

Self Test on page 119.

I) position, the POWER light turns on, and the print engine

Figure 4 • Power Switch Location (Right-Hand)

57512L-004 Rev. A 110PAX4/R110PAX4 User Guide 6/29/11

Print Engine Setup

This section provides the tasks that you must complete and the issues that you must consider before you load and configure your print engine.

Contents

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Handling the Print Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Unpack and Inspect the Print Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Store the Print Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Ship the Print Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Print Engine Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Dimensions and Clearance Needs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Install the Print Engine in an Applicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Select a Data Communication Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Data Cables and Wireless Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Connect the Print Engine to a Power Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Power Cord Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Types of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Ribbon Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Coated Side of Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

6/29/11 110PAX4/R110PAX4 User Guide 57512L-004

Print Engine Setup

Before You Begin

Review this checklist, and resolve any issues before you set up or use your print engine.

 Unpack and Inspect the Print Engine Have you unpacked the print engine and

 Install the Print Engine Have you considered what factors will affect how the

 Connect to a Data Source Have you determined how the print engine will connect to

 Attach a Power Cord Do you have the correct power cord for your print engine? If

inspected it for damage? If you have not, see Unpack and Inspect the Print Engine

on page 23.

print engine is installed into an applicator? Is the print engine mounted in an applicator?

For information, see Print Engine Installation on page 25.

a data source (usually a computer)? For more information, see Select a Data

Communication Interface on page 31.

you are unsure, see Power Cord Specifications on page 34. To attach the power cord and connect the print engine to a power source, see Connect the Print Engine to a Power

Source on page 33.

 Select Media Do you have the correct media for your application? If you are unsure,

see Types of Media on page 35.

 Select Ribbon Do you need to use ribbon, and is the appropriate ribbon available, if

needed? If you are unsure, see Ribbon Overview on page 37.

57512L-004 110PAX4/R110PAX4 User Guide 6/29/11

Handling the Print Engine

This section describes how to handle your print engine.

Unpack and Inspect the Print Engine

When you receive the print engine, immediately unpack it and inspect for shipping damage.

• Save all packing materials.

• Check all exterior surfaces for damage.

• Raise the media door, and inspect the media compartment for damage to components.

If you discover shipping damage upon inspection:

• Immediately notify the shipping company and file a damage report.

• Keep all packaging material for shipping company inspection.

• Notify your authorized Zebra reseller

Important • Zebra Technologies is not responsible for any damage incurred during the

shipment of the equipment and will not repair this damage under warranty.

Print Engine Setup

Handling the Print Engine

Store the Print Engine

If you are not placing the print engine into immediate operation, repackage it using the original packing materials. You may store the print engine under the conditions shown in Tab le 3.

Temperature Relative Humidity

–40°F to 160°F (–40° to 71°C) 5% to 95% non-condensing

Ship the Print Engine

If you must ship the print engine:

• Turn off (O) the print engine, and disconnect all cables.

• Remove any media, ribbon, or loose objects from the print engine interior.

• Close the printhead.

• Carefully pack the print engine into the original container or a suitable alternate container to avoid damage during transit. A shipping container can be purchased from Zebra if the original packaging has been lost or destroyed.

Table 3 • Storage Temperature and Humidity

6/29/11 110PAX4/R110PAX4 User Guide 57512L-004

Print Engine Setup

Handling the Print Engine

Recycle the Print Engine

This print engine is recyclable. If you must dispose of the print engine, do not do so in unsorted municipal waste. Please recycle according to your local standards. For more information, see http://www.zebra.com/environment.

57512L-004 110PAX4/R110PAX4 User Guide 6/29/11

Print Engine Installation

This section provides basic information for mounting the print engine into an applicator. The illustrations in this section show the print engine from different angles and include dimensions and clearance needs.

Requirements

Stability When the print engine is mounted, the complete assembly must be physically

stable. When the print engine is loaded with ribbon and media, the equipment must not become physically unstable.

Ventilation and Temperature Provide ventilation for the print engine mounting enclosure

to remove heat and ensure uninterrupted, trouble-free operation of the print engine. Ambient air temperature surrounding the print engine must not exceed the following:

• Temperature: 32° to 105°F (0° to 41°C)

• Relative humidity: 20% to 95% non-condensing

Print Engine Setup

Print Engine Installation

Power Requirements Consider the current rating of the print engine during installation.

When power is applied to the print engine and the enclosing equipment, an overload condition must not be created.

Grounding Requirements Maintain reliable grounding of the print engine. Pay particular

attention to the AC power supply connections so that earth ground is maintained through the AC power input connector.

Clearance for Cables and Connectors Allow ample space at the rear of the print engine

for electronic connectors and dressing of the following cables: IEC power cord, serial and/or parallel host communication cable, optional host communication cable (Ethernet), and the discrete signal (applicator) interface cable.

Power Cord Requirements The IEC power cord does not have a strain relief on the print

engine. If the operating characteristics of the applicator include vibration or strain on the power cord, provide an appropriate clamping mechanism to avoid unintentional disconnection of the power cord from the print engine.

6/29/11 110PAX4/R110PAX4 User Guide 57512L-004 Rev. A

Print Engine Setup

5 mounting screws

- 0.218 in. (5.5 mm) through

- counterbore 0.350 in. x 0.197 in. (8.9 x 5 mm) deep

- socket head cap screw (M5 or 10-3)

Print Engine Installation

Dimensions and Clearance Needs

Figure 5 • Front View of Right-Hand Print Engine

57512L-004 Rev. A 110PAX4/R110PAX4 User Guide 6/29/11

Print Engine Setup

Print Engine Installation

Figure 6 • Right Side View of Right-Hand Print Engine

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Print Engine Setup

Print Engine Installation

Figure 7 • Rear View of Right-Hand Print Engine

57512L-004 Rev. A 110PAX4/R110PAX4 User Guide 6/29/11

Print Engine Installation

Figure 8 • Top View of Right-Hand Print Engine

Print Engine Setup

Install the Print Engine in an Applicator

This section provides the basic instructions for installing the print engine into an applicator.

Caution • If the print engine is installed improperly, it could fall out of the applicator and

cause injury. The center mounting bolt and four mounting screws must be installed and secured. See Figure 9 for the location of the bolt and screws.

To install the print engine into an applicator, complete these steps:

1. See Figure 9. Install the center mounting bolt into the center hole on the applicator.

2. Carefully place the keyhole on the center mounting bolt.

Note • The keyhole and the center mounting bolt are designed to support the print engine

and assist in installing and removing the four mounting screws.

6/29/11 110PAX4/R110PAX4 User Guide 57512L-004 Rev. A

Print Engine Setup

Print Engine Installation

3. Install the four corner mounting screws to secure the print engine to the applicator.

Figure 9 • Front View of Print Engine in Applicator

Mounting screws (four total)

Keyhole

Center mounting bolt (shown inside hole on applicator)

Applicator

57512L-004 Rev. A 110PAX4/R110PAX4 User Guide 6/29/11

+ 134 hidden pages