Zebra Workforce Connect: Voice Client Workforce Connect Voice Client Configuration Guide for StageNow (en)

WORKFORCE CONNECT

Voice Client

Configuration Guide

for StageNow

MN-003348-02

Workforce Connect Voice Client Configuration Guide for StageNow

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Introduction

This guide describes a method for using Zebra StageNow to configure the Zebra Workforce Connect Voice Client
(WFC Voice). The system administrator should adjust this method as necessary to accommodate the specific
business environment. StageNow tutorial and training materials are located at:

www.zebra.com/us/en/support-downloads/software/utilities/stagenow.html

NOTE Requires WFC Voice version 8.2.729 or later.

Overview

NOTE If using WFC Voice version 9.x with WFC Profile Manager, make sure to install the Device Fabric Service

When configuring WFC Voice for the first time, install both the WFC Voice APK file and the WFC Voice
configuration file on the device. When updating the configuration file of an existing installation, only the XML
configuration file is required.

Workforce Connect Voice Client Configuration Guide for StageNow

or techdocs.zebra.com/stagenow/.

Procedures in this guide are for StageNow version 3.0.1.1038 and can differ for other versions of
StageNow.

(DFS) APK before installing the WFC Voice APK.

The configuration file
information on how to create the configuration file, refer to the Workforce Connect Voice Client 8.x Administrator
Guide for the desired PBX type.

WFC Voice listens for the
the intent from StageNow, WFC Voice uses
When installing or updating

NOTE The package name and Android application ID for WFC Voice is com.symbol.wfc.voice.

WFConnect.xml stores all WFC Voice configuration parameters as key and value pairs. For

wfc.voice.ACTION_UPDATE_CONFIG intent during runtime. When WFC Voice receives

WFConnect.xml to update the WFC Voice configuration parameters.

WFConnect.xml, WFC Voice must be running in order to receive the intent.

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Workforce Connect Voice Client Configuration Guide for StageNow

Installing the APK

To install the WFC Voice app on a Zebra Android device:

1. From the StageNow Tool, select Create a New Profile.

2. From the drop-down menu, select the MX version on your device.

NOTE Procedures in this guide are for MX versions 4.x and 5.x and can differ for other MX versions.

3. Select Manage Applications.

Figure 1 Select a Wizard

4. Select Create.

5. In the Enter Profile name field, enter the profile name.

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