Zebra Workforce Connect: Voice Client Workforce Connect Voice Client 8.2.x Administrator Guide for Cisco CUCM
WORKFORCE CONNECT
Voice Client 8.2.x
Administrator Guide
for Cisco CUCM
MN-001181-08EN
Copyright
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jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2019 Zebra
Technologies Corporation and/or its affiliates. All rights reserved.
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Terms of Use
• Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and
maintaining the equipment described herein. Such proprietary information may not be used, reproduced,
or disclosed to any other parties for any other purpose without the express, written permission of Zebra
Technologies.
• Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
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Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
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In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
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limitation or exclusion may not apply to you.
Revision History
Changes to the original guide are listed below:
Change Date Description
-01 Rev A 1/2017 Initial release.
-02 Rev A 7/2017 Update to Voice Client 8.2.x.
-03 Rev A 9/2017 Update licensing information.
-04 Rev A 12/2017 Add information on configuring multiple PBXs, WiFi Preferred, importing contacts.
2
Change Date Description
-05 Rev A 3/2018 Add information on Cisco Services feature.
Add information on TCP/UDP port usage.
-06 Rev A 5/2019 Updating features for most recent release of the client.
-07 Rev A 7/2019 Updates to custom ringtone and audio prompt file formats. Update to Home Screen
Dashboard section.
-08EN Rev A5/2020 Ringtone option added to main menu. Sign out and reload are now separate options
in main menu. When selecting ringtone from SD card, option should read Custom
Ringtones.
3
Table of Contents
Copyright ........................................................................................................................................... 2
Terms of Use .................................................................................................................................... 2
Revision History ................................................................................................................................ 2
About This Guide
Introduction ..................................................................................................................................... 11
PBX Integration Statement ............................................................................................................. 11
Chapter Descriptions ...................................................................................................................... 11
Notational Conventions ................................................................................................................... 12
Related Documents and Software .................................................................................................. 12
Service Information ......................................................................................................................... 13
Configuring Basic CUCM
Introduction ..................................................................................................................................... 14
Create SIP Security Profile ............................................................................................................. 14
Create End User ............................................................................................................................. 16
Create Phone Endpoint ................................................................................................................... 18
Assign Directory Number to Endpoint ............................................................................................. 21
Configure Workforce Connect Voice Client .................................................................................... 22
Configuring Premium CUCM
Introduction ..................................................................................................................................... 23
Create End User ............................................................................................................................. 23
Create Phone Endpoint ................................................................................................................... 25
Assign Directory Number to Endpoint ............................................................................................. 28
Configure Workforce Connect Voice Client .................................................................................... 29
Configuring the Client
Introduction ..................................................................................................................................... 30
Determine Deployment Readiness ................................................................................................. 30
Connect Android Wireless Device to Network ................................................................................ 30
Install Workforce Connect Voice Client ........................................................................................... 31
Download and Install Board Support Package (BSP) Operating System ................................. 31
Download and Install Android Application Packager (APK) Client ............................................ 31
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Table of Contents
Installing the APK Manually ................................................................................................ 31
Installing the APK Using ADB Commands .......................................................................... 31
Create a Shortcut for the Workforce Connect Voice Client ....................................................... 31
Open Workforce Connect Voice Client ........................................................................................... 32
Activate Workforce Connect Voice Client ....................................................................................... 33
Activate Using an Activation Key .............................................................................................. 33
Activate Using an MDM ............................................................................................................. 35
MDM Deployment ............................................................................................................... 35
Activate Using a USB Tether .................................................................................................... 35
Update License ......................................................................................................................... 35
Configure Workforce Connect Voice Client .................................................................................... 35
Configure Using the WFC Voice Client GUI .............................................................................. 36
Configure Using an MDM .......................................................................................................... 38
MDM Deployment ............................................................................................................... 39
Configure Using a USB Tether .................................................................................................. 39
Dynamic Configuration
Introduction ..................................................................................................................................... 40
Overview ................................................................................................................................... 40
General Device Use Cases ............................................................................................................. 40
Device Start-Up ............................................................................................................................... 41
Device Identification ........................................................................................................................ 41
Profile Configuration ....................................................................................................................... 42
Connection Attributes ................................................................................................................ 42
Dynamic Configuration .................................................................................................................... 43
Enabling Dynamic Configuration ............................................................................................... 43
Wcfvariable.xml File ................................................................................................................. 43
XML File Location ..................................................................................................................... 44
DHCP Option 150 ..................................................................................................................... 45
Configuration Resynchronization .................................................................................................... 45
Dynamic Configuration Start-Up - Server Side ............................................................................... 46
Dynamic Configuration Start-Up - Client Side ................................................................................. 47
XML File Examples ......................................................................................................................... 48
Testing Remote Dynamic Configuration ......................................................................................... 49
Settings
Introduction ..................................................................................................................................... 51
Exiting WFC Voice Client: ......................................................................................................... 51
Reloading WFC Voice Client: .................................................................................................... 51
Profile Settings ................................................................................................................................ 52
Create Profile ............................................................................................................................ 52
Change Profile Name ................................................................................................................ 52
Shared Profiles URI .................................................................................................................. 52
Load New Profile ....................................................................................................................... 53
Loading a New Profile Using the GUI ................................................................................. 53
Loading a New Profile Using XML ...................................................................................... 53
Installing the APK Using ADB Commands .......................................................................... 53
Save Current Profile .................................................................................................................. 53
Edit a Profile Using XML ........................................................................................................... 54
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Table of Contents
Connection Parameters .................................................................................................................. 55
Configuring Multiple PBX Types ............................................................................................... 56
Audio Settings ................................................................................................................................. 57
Audio Codecs Priorities ............................................................................................................. 59
Jitter Buffer ................................................................................................................................ 60
Jitter Initial Delay ................................................................................................................. 60
Jitter Buffer Max Buffer Size ............................................................................................... 60
RTP Parameters ....................................................................................................................... 61
Real-Time Transport Protocol (RTP) Parameters - Payload Size ....................................... 61
First Real-Time Transport Protocol (RTP) Port ................................................................... 61
Last Real-Time Transport Protocol (RTP) Port ................................................................... 61
Audio Enhancements ................................................................................................................ 62
Configuring Audio Enhancements ....................................................................................... 62
Input / Output Audio ............................................................................................................ 62
Audio Debugging Tools ....................................................................................................... 62
UI Settings ...................................................................................................................................... 64
Configuration File Sections ....................................................................................................... 64
Profile Section ..................................................................................................................... 64
Footer Section ..................................................................................................................... 64
Dashboard Section .............................................................................................................. 65
Call Buttons Section ............................................................................................................ 65
Headless Mode ......................................................................................................................... 65
Background Logo ...................................................................................................................... 66
Icon Library ......................................................................................................................... 66
Custom Background Configuration ..................................................................................... 66
Custom Background Configuration ..................................................................................... 66
Buttons Padding ........................................................................................................................ 66
Dialer Padding ........................................................................................................................... 67
Graphical User Interface Design Tool ....................................................................................... 67
Using the UI Settings GUI Design Tool ............................................................................... 68
Home Screen Dashboard .......................................................................................................... 70
In-Call Dashboard ..................................................................................................................... 70
Button Configuration ................................................................................................................. 71
Call ...................................................................................................................................... 71
Dial ...................................................................................................................................... 73
Start App ............................................................................................................................. 74
Log Marker .......................................................................................................................... 75
Speed Dial 0-9 .................................................................................................................... 76
Redial .................................................................................................................................. 77
Suspend Mode .................................................................................................................... 78
History ................................................................................................................................. 79
Contacts .............................................................................................................................. 80
Favorites ............................................................................................................................. 81
Voicemail ............................................................................................................................. 82
Do Not Disturb ..................................................................................................................... 83
Directory .............................................................................................................................. 83
Add Call ............................................................................................................................... 85
Home ................................................................................................................................... 86
Hold ..................................................................................................................................... 87
Resume ............................................................................................................................... 88
Transfer ............................................................................................................................... 89
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Table of Contents
Conference .......................................................................................................................... 90
Complete ............................................................................................................................. 91
End Call ............................................................................................................................... 92
List ....................................................................................................................................... 93
Blank ................................................................................................................................... 96
Reload ................................................................................................................................. 97
Sign Out .............................................................................................................................. 98
Ringtone .............................................................................................................................. 99
Icons ........................................................................................................................................ 100
Icon Library ....................................................................................................................... 100
Custom Icon Configuration ................................................................................................ 100
Icon Scale Type ................................................................................................................ 101
Button Color ............................................................................................................................ 103
Button Background Color .................................................................................................. 103
Button Text Color .............................................................................................................. 104
Global Button Color Settings ................................................................................................... 105
Global Button Background Color ....................................................................................... 105
Global Button Text Color ................................................................................................... 106
Reset Colors to Default ........................................................................................................... 107
Restore Buttons ...................................................................................................................... 107
Call Settings .................................................................................................................................. 108
Call Waiting Volume ................................................................................................................ 109
Call Waiting Interval ................................................................................................................ 110
Ringer OFF In Charger ........................................................................................................... 110
Disable Speaker mode ............................................................................................................ 110
Speaker on table ..................................................................................................................... 111
Call Accept Style ..................................................................................................................... 112
Configure the Glow Pad Buttons ....................................................................................... 113
Auto Answer Mode .................................................................................................................. 114
Incoming Call Voice Announcer .............................................................................................. 114
No Audio Cutoff ....................................................................................................................... 114
Audio Prompt File .................................................................................................................... 114
MOH Enabled .......................................................................................................................... 115
MOH File ................................................................................................................................. 115
Ringtones ...................................................................................................................................... 116
Line Ringtones ........................................................................................................................ 116
Miscellaneous Settings ................................................................................................................. 117
Sign OUT in Charger ............................................................................................................... 117
Setting Sign OUT in Charger ............................................................................................ 117
Flexible TLS ............................................................................................................................ 117
Setting Flexible TLS .......................................................................................................... 117
WiFi Preferred ......................................................................................................................... 117
Setting WiFi Preferred ....................................................................................................... 118
Help URL ................................................................................................................................. 118
Setting Help URL .............................................................................................................. 118
Settings Password .................................................................................................................. 118
Additional Profile URI .............................................................................................................. 119
Setting Additional Profile URI ............................................................................................ 119
Contacts URL .......................................................................................................................... 119
Setting Contacts URL ........................................................................................................ 119
Sync Contacts ......................................................................................................................... 119
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Table of Contents
Creating a Contacts List .................................................................................................... 119
Syncing Contacts .............................................................................................................. 120
Logging
Introduction ................................................................................................................................... 121
Logging Level ................................................................................................................................ 121
Setting Logging Level ........................................................................................................ 121
Logging Types .............................................................................................................................. 122
Logging to Console ................................................................................................................. 122
Logging to File ......................................................................................................................... 122
Logging to HTTP Post URL ..................................................................................................... 122
Log Files ....................................................................................................................................... 123
Workforce Connect Logs ......................................................................................................... 123
Fusion Logs ............................................................................................................................. 123
Collecting LogCat with RxLogger .................................................................................................. 123
Enabling RXLogger ................................................................................................................. 123
Log Marker .................................................................................................................................... 125
Adding a Log Marker ............................................................................................................... 125
Configuring Log Marker ........................................................................................................... 125
Fusion Logs .................................................................................................................................. 125
Enabling Fusion Settings In Android 6 or 7 ............................................................................. 126
Enabling Fusion Settings In Android 8 or Later ....................................................................... 126
Capturing the Logs ........................................................................................................................ 126
Headless Mode and WFCVoice Service
Introduction ................................................................................................................................... 127
Integrating WFCVoice Service Plug-in .......................................................................................... 128
Enabling Headless Mode .............................................................................................................. 128
Initiating a Call .............................................................................................................................. 128
Reporting App State ...................................................................................................................... 129
WFCDemo Android Project ........................................................................................................... 130
Using the Client
Introduction ................................................................................................................................... 133
Home Screen Dashboard ............................................................................................................. 135
In-Call Dashboard ......................................................................................................................... 135
Signal Quality ................................................................................................................................ 136
Calling ........................................................................................................................................... 136
Making a Call .......................................................................................................................... 136
Receiving a Call ..............................................
Accept-Reject Buttons ....................................................................................................... 138
Sliding Tab ........................................................................................................................ 138
Glow Pad ........................................................................................................................... 138
Popup Window .................................................................................................................. 138
End Call ................................................................................................................................... 139
Add Call ................................................................................................................................... 139
Call Hold and Resume ............................................................................................................ 142
Call Park and Unpark .............................................................................................................. 142
........................................................................ 138
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Table of Contents
Call Park ............................................................................................................................ 143
Call Unpark ....................................................................................................................... 143
Call Park Directed ................................................................................................................... 145
................................................................................................................................................ 145
Call Park Directed Retrieval .............................................................................................. 147
Voicemail ...................................................................................................................................... 148
Message Waiting ..................................................................................................................... 148
Message Retrieval .................................................................................................................. 148
Contacts ........................................................................................................................................ 149
Favorites ....................................................................................................................................... 150
Call Log / Call History ................................................................................................................... 151
View Recent Calls ................................................................................................................... 151
Dial from Call History .............................................................................................................. 151
Delete Call History .................................................................................................................. 151
View Call History ..................................................................................................................... 151
Advanced Calling Features ........................................................................................................... 153
Multiple Lines .......................................................................................................................... 153
Multiple Line Appearances ................................................................................................ 153
Busy Indicator ................................................................................................................... 154
Transfer (attended, semi-attended) ......................................................................................... 155
Ad hoc Conference ................................................................................................................. 156
Call Forward ............................................................................................................................ 158
Miscellaneous Features ................................................................................................................ 162
Ringtone .................................................................................................................................. 162
Reload ..................................................................................................................................... 162
Sign Out .................................................................................................................................. 162
Speed Dial Numbers ............................................................................................................... 162
Do Not Disturb ......................................................................................................................... 162
Suspend Mode ........................................................................................................................ 164
Directory .................................................................................................................................. 164
List ........................................................................................................................................... 165
Home ....................................................................................................................................... 165
Call Pickup .............................................................................................................................. 166
Using Call Pickup .............................................................................................................. 166
Using Group Pickup .......................................................................................................... 167
Using Other Pickup ........................................................................................................... 168
Adjusting the Ring Volume ...................................................................................................... 168
Unique Ringtone per Line Appearance ................................................................................... 169
Unique Ringtone per Contact .................................................................................................. 169
Distinctive Ringing ................................................................................................................... 169
Vibrate/Ring Tone ................................................................................................................... 169
Start Application ...................................................................................................................... 169
Log Marker .............................................................................................................................. 169
Adding a Log Marker ......................................................................................................... 169
Caller ID .................................................................................................................................. 169
Hold Recall .............................................................................................................................. 170
On-hook Dialing ...................................................................................................................... 170
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Table of Contents
Button Actions
XML Tags
XML Example - Profile
XML Example - Footer
XML Example - Dashboard
XML Example - Call Buttons
Directory Button Configuration
Configuring the Directory Button ................................................................................................... 200
Using the Directory Button ............................................................................................................ 200
Configuring a Proxy Server
Configuring a Proxy Server ........................................................................................................... 201
Unsupported Features
Unsupported Features .................................................................................................................. 202
Network Ports and Protocols
Network Ports and Protocols ........................................................................................................ 203
Services Configuration
Introduction ................................................................................................................................... 204
Extension Mobility ......................................................................................................................... 204
IP Phone Services URL (SURL) ................................................................................................... 209
Installing IIS Web Services ..................................................................................................... 210
Creating IP Phone Services XML Files ................................................................................... 211
Example of Main Menu XML File ...................................................................................... 212
Example of Directory Entry XML Files .............................................................................. 213
Enabling the Cisco IP Phone Service ..................................................................................... 217
Using IP Phone Services in the WFC Voice Client ................................................................. 218
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About This Guide
Introduction
This manual describes how to install, configure and use Workforce Connect Voice Client on a Cisco CUCM
network.
NOTE: Screens and windows pictured in this guide are samples and can differ from actual screens.
PBX Integration Statement
Cisco CUCM configuration references contained within this document is based on Cisco CUCM version 8.6 and
above. Generally Cisco configuration elements are maintained in subsequent releases, however this cannot be
guaranteed. The reader is advised to consult Cisco CUCM configuration guide for releases above 8.6 and use in
conjunction with this documentation.
NOTE: Workforce Connect Voice Client requires a minimum Cisco CUCM version of 8.6.
Chapter Descriptions
Topics covered in this guide are as follows:
• Configuring Basic CUCM, describes the steps you need to take to configure basic Cisco CUCM.
• Configuring Premium CUCM, describes the steps you need to take to configure premium Cisco CUCM.
• Configuring the Client, describes the steps you need to take prior to beginning to configure the device.
• Dynamic Configuration, describes the procedures to dynamically configure the WFC client using an XML
variable file.
• Settings, provides detailed information on configuring settings.
• Logging, describes the process used to capture and collect WFC Voice Client log files and Fusion log files.
• Headless Mode and WFCVoice Service, describes the procedures to configure WFC Voice client as a
background service.
• Using the Client, explains how to use the functions and features of the WFC client.
• Button Actions, includes a table listing the XML tags used to define a button action.
11
• XML Tags, includes a table listing all XML tags used in the Workforce Connect Voice Client configuration
file and where they are valid.
• XML Example - Profile, provides an XML example for the Profile section.
• XML Example - Footer, provides an XML example for the Footer section.
• XML Example - Dashboard, provides an XML example for the Dashboard section.
• XML Example - Call Buttons, provides an XML example for the In-Call Buttons section.
• Directory Button Configuration, describes the process used to configure the Directory button.
• Configuring a Proxy Server, explains how to configure a proxy server.
• Unsupported Features, provides a list of features not supported by Cisco CUCM.
• Network Ports and Protocols, provides an overview of the ports and protocols the WFC Voice Client uses
on supported Zebra devices.
• Services Configuration, provides an overview on configuring Cisco services for the WFC Voice Client.
Notational Conventions
The following conventions are used in this document:
About This Guide
• Bold text is used to highlight the following:
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen
• Key names on a keypad
• Button names on a screen.
• Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential.
• Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
Related Documents and Software
The following documents provide more information about the WFC Voice Client.
• Best Practices Guide: Deploying VoWLAN Over Aruba Wireless Networks, p/n MN002151Axx
• Best Practices Guide: Deploying VoWLAN Over Cisco Wireless Networks, p/n MN001146Axx
• Best Practices Guide: Deploying VoWLAN Over WiNG5 Wireless Networks, p/n MN001150Axx
For the latest version of this guide and all guides, go to: www.zebra.com/support
.
12
Service Information
If you have a problem with your equipment, contact Zebra Global Customer Support for your region. Contact
information is available at: www.zebra.com/support
When contacting support, please have the following information available:
• Serial number of the unit
• Model number or product name
• Software type and version number.
Zebra responds to calls by email, telephone or fax within the time limits set forth in support agreements.
If your problem cannot be solved by Zebra Customer Support, you may need to return your equipment for servicing
and will be given specific directions. Zebra is not responsible for any damages incurred during shipment if the
approved shipping container is not used. Shipping the units improperly can possibly void the warranty.
If you purchased your Zebra business product from a Zebra business partner, contact that business partner for
support.
About This Guide
.
13
Configuring Basic CUCM
Introduction
This section contains general instructions to configure Basic CUCM.
NOTE: Basic CUCM allows configuration of one phone line with a maximum of two calls per line. For more
information on features available in Basic CUCM, see Using the Client on page 133.
Perform the following steps to configure Cisco Basic CUCM:
• Create SIP Security Profile
• Create End User
• Create Phone Endpoint
• Assign DN to Endpoint
• Configure Workforce Connect Voice Client.
Create SIP Security Profile
To create an optional SIP security profile with digest authentication:
NOTE: If digest authentication is not required, skip to Create End User on page 16.
1. Select System > Security > Phone Security Profile.
14
Figure 1 System Menu
Configuring Basic CUCM
2. Scroll to the bottom of the list and select Third-party SIP Device Basic - Standard SIP Non-Secure Profile.
3. Select Copy.
15
Configuring Basic CUCM
Figure 2 Phone Security Profile Configuration Screen
4. Change the name of the profile to Third-party SIP Device Basic - Digest Required.
5. Select the checkbox next to Enable Digest Authentication to enable.
6. Select Save.
Create End User
To create an End User:
1. Select User Management > End User.
Figure 3 User Management Menu
2. Select Add New.
3. Enter the following:
16
Configuring Basic CUCM
• User ID
• Password
• Confirm Password
• PIN
• Confirm PIN
• Last Name
• First Name
• Telephone Number
• Department
• User Locale
• Digest Credentials
• Confirm Digest Credentials.
Figure 4 End User Configuration Screen
4. Scroll to the bottom of the screen.
5. Select Save.
17
Create Phone Endpoint
To map the End User to the Phone Endpoint:
1. Select Device > Phone.
Figure 5 Device Menu
2. Select Add New.
Configuring Basic CUCM
Figure 6 Find and List Phones Screen
18
Configuring Basic CUCM
3. Select Phone Type Third Party SIP (Basic).
Figure 7 Add New Phone Screen
19
Configuring Basic CUCM
4. For Device Information, complete fields as needed.
Figure 8 Phone Configuration Screen - Device Information
5. For Protocol Specific Information, enter information from Create SIP Security Profile on page 14.
Figure 9 Phone Configuration Screen - Protocol Specific Information
6. Select Save.
7. Select Apply Config.
20
Configuring Basic CUCM
Assign Directory Number to Endpoint
To assign a new Directory Number (DN) to an endpoint:
1. Select Add a new DN.
Figure 10 Phone Configuration Screen - Add a new DN
2. For Directory Number Information, complete fields as needed.
3. For Directory Number Settings, complete fields as needed.
21
Configuring Basic CUCM
Figure 11 Directory Number Configuration Screen
4. Scroll to the bottom of the screen.
5. Select Save.
Configure Workforce Connect Voice Client
To configure the WFC Voice Client, see Configure Workforce Connect Voice Client on page 35.
22
Configuring Premium CUCM
Introduction
This section contains general instructions to configure Premium CUCM.
Perform the following steps to configure Cisco Premium CUCM:
• Create End User
• Create Phone Endpoint
• Assign DN to Endpoint
• Configure Workforce Connect Voice Client.
Create End User
To create an End User:
1. Select User Management > End User.
Figure 12 User Management Menu
2. Select Add New.
3. Enter the following:
• User ID
• Password
• Confirm Password
• PIN
23
Configuring Premium CUCM
• Confirm PIN
• Last Name
• First Name
• Telephone Number
• Department
• User Locale.
Figure 13 End User Configuration Screen
4. Scroll to the bottom of the screen.
5. Select Save.
24
Create Phone Endpoint
To map the End User to the Phone Endpoint:
1. Select Device > Phone.
Figure 14 Device Menu
2. Select Add New.
Configuring Premium CUCM
Figure 15 Find and List Phones Screen
25
Configuring Premium CUCM
3. Select Phone Type 8865.
Figure 16 Add New Phone Screen
4. For Device Information, complete fields as needed.
Figure 17 Phone Configuration Screen - Device Information
26
Configuring Premium CUCM
5. For Protocol Specific Information, complete fields as needed.
Figure 18 Phone Configuration Screen - Protocol Specific Information
6. Select Save.
7. Select Apply Config.
27
Configuring Premium CUCM
Assign Directory Number to Endpoint
To assign a new Directory Number (DN) to an endpoint:
1. Select Add a new DN.
Figure 19 Phone Configuration Screen - Add a new DN
28
Configuring Premium CUCM
2. For Directory Number Information, complete fields as needed.
3. For Directory Number Settings, complete fields as needed.
Figure 20 Directory Number Configuration Screen
4. Scroll to the bottom of the screen.
5. Select Save.
Configure Workforce Connect Voice Client
To configure the WFC Voice Client, see Configure Workforce Connect Voice Client on page 35.
29
Configuring the Client
Introduction
This chapter describes how to install, activate and configure the Workforce Connect Voice Client (WFC Voice
Client).
Determine Deployment Readiness
Assess the suitability of your Wireless Local Area Network (WLAN) for voice traffic, using the Best Practices Guide:
Deploying VoWLAN Over Aruba Wireless Networks, Deploying VoWLAN Over Cisco Wireless Networks or
Deploying VoWLAN Over WiNG5 Wireless Networks.
.
WARNING: If your WLAN is not suitable for voice traffic, WFC Voice Client will perform on a best effort basis.
Contact the Zebra Software Support Desk for more information: www.zebra.com/support.
Connect Android Wireless Device to Network
Zebra WFC Voice Client for Android includes support for the following device types:
• Enterprise Mobile devices
• Consumer Smartphone devices (evaluation only).
Connect the Android wireless device to the network. See device instructions for more information. If you need
assistance, contact the Zebra Support at: www.zebra.com/support
.
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