Zebra Workabout Pro 4 WorkAbout Pro4 Hand-held Computer (Windows Embedded Hand-Held 6.5) User Guide (en)
WORKABOUT PRO4
HAND-HELD COMPUTER
(Windows Embedded Hand-Held 6.5)
USER GUIDE
WORKABOUT PRO4
HAND-HELD COMPUTER
USER GUIDE
8000295-003
Rev. A
December 2020
i
ii Workabout Pro4 User Manual
This user manual supports the model number 7528X which contains the approved radio module 21-148603-0B. The applicable FCC ID and Industry Canada numbers are as follows:
• FCC ID: UZ7211486030B
• IC: 109AN-211486030B'
Copyright
No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means,
without permission in writing from us. This includes electronic or mechanical means, such as photocopying,
recording, or information storage and retrieval systems. The material in this manual is subject to change
without notice.
The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on
a licensed basis. We grant to the user a non-transferable and non-exclusive license to use each software or
firmware program delivered hereunder (licensed program). Except as noted below, such license may not be
assigned, sublicensed, or otherwise transferred by the user without our prior written consent. No right to copy a
licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not
modify, merge, or incorporate any form or portion of a licensed program with other program material, create a
derivative work from a licensed program, or use a licensed program in a network without written permission
from us. The user agrees to maintain our copyright notice on the licensed programs delivered hereunder, and
to include the same on any authorized copies it makes, in whole or in part. The user agrees not to decompile,
disassemble, decode, or reverse engineer any licensed program delivered to the user or any portion thereof.
We reserve the right to make changes to any software or product to improve reliability, function, or design.
We do not assume any product liability arising out of, or in connection with, the application or use of any
product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any of our intellectual
property rights. An implied license only exists for equipment, circuits, and subsystems contained in our
products.
Disclaimer
Every effort has been made to make this material complete, accurate, and up-to-date. In addition, changes are
periodically incorporated into new editions of the publication.
We reserve the right to make improvements and/or changes in the product(s) and/or the program(s) described
in this document without notice, and shall not be responsible for any damages including, but not limited to,
consequential damages, caused by reliance on the material presented.
Zebra and the Zebra head graphic, Workabout Pro4 and the names of other products and services provided by
us are trademarks of Zebra.
Windows® and the Windows Logo are trademarks or registered trademarks of Microsoft Corporation in the
United States and/or other countries.
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by us is
under license.
All trademarks used herein are the property of their respective owners.
Revision History
Changes to the original guide are listed below:
Change Date Description
-001 Rev A 04/2015 Zebra rebranding.
-002 Rev. A 4/2019 Correct USB Host pin maximum current value on page A-2.
iii
TABLE OF CONTENTS
Table of Contents
About This Guide
About This Guide ............................................................................................................................ xv
Text Conventions ............................................................................................................................ xvi
Overview of the Workabout Pro4 Hand-Held Computer ................................................................. xvi
Regulatory Labels........................................................................................................................... xviii
SE655 LED Device – Class 1 ........................................................................................................ xviii
SE965, SE4500 & SE1524 Lasers – Class 2 ................................................................................ xix
Chapter 1: Basic Operation
Workabout Pro4 Features............................................................................................................... 1-1
Workabout Pro4 Modules Available ................................................................................................ 1-2
Documents Available ..................................................................................................................... 1-2
Preparing the Workabout Pro4 for Operation ................................................................................. 1-2
The Batteries............................................................................................................................. 1-2
Switching the Workabout Pro4 On and Off..................................................................................... 1-3
Resetting the Workabout Pro4........................................................................................................ 1-4
Performing a Warm Reset..............................................................................................................1-4
Performing a Cold Reset................................................................................................................1-4
Performing a Clean Start................................................................................................................1-4
Boot to BooSt ................................................................................................................................ 1-5
Attaching Carrying Accessories ...................................................................................................... 1-5
Calibrating the Touchscreen ........................................................................................................... 1-5
Imager and Scanner Options.......................................................................................................... 1-5
Connectivity .................................................................................................................................... 1-5
Data Transfer ................................................................................................................................. 1-5
Phone Communication.................................................................................................................... 1-6
Chapter 2: Getting to Know Your Workabout Pro4
Operating System ........................................................................................................................... 2-1
Battery Details................................................................................................................................. 2-1
Battery Safety .................................................................................................................................2-1
vi Workabout Pro4 (Windows Embedded Hand-Held 6.5) User Manual
Battery Swap Time .........................................................................................................................2-2
Charging the Battery.......................................................................................................................2-2
The Keyboard ................................................................................................................................. 2-2
The [Power] Button.........................................................................................................................2-3
Standard Keys................................................................................................................................2-3
Modifier Keys..................................................................................................................................2-4
Activating Modifier Keys...................................................................................................... 2-4
Locking Modifier Keys......................................................................................................... 2-4
Function Keys and Macro Keys .....................................................................................................2-5
Function Keys ..................................................................................................................... 2-5
Macro Keys (Workabout Pro4 Long only) ........................................................................... 2-5
Numeric Keyboards — Accessing Alpha Keys ..............................................................................2-6
The Keypad Backlight ....................................................................................................................2-7
The Display..................................................................................................................................... 2-7
Adjusting the Display Backlight ......................................................................................................2-7
Calibrating the Touchscreen...........................................................................................................2-8
Screen Orientation.......................................................................................................................... 2-8
Locking the Touchscreen................................................................................................................2-8
Indicators ........................................................................................................................................ 2-9
LED.................................................................................................................................................2-9
Audio Indicators..............................................................................................................................2-9
Inserting the microSD Card and SIM Card ..................................................................................... 2-9
Inserting and Removing the Cards.................................................................................................2-10
Scanners and Imagers.................................................................................................................... 2-10
Basic Scanner Operations..............................................................................................................2-10
Scanning Techniques .....................................................................................................................2-10
Troubleshooting..............................................................................................................................2-11
Operating 1D Internal Laser Scanners...........................................................................................2-11
Operating 2D Internal Imagers.......................................................................................................2-11
Navigating in Windows Embedded Hand-Held 6.5 and Applications.............................................. 2-12
Navigating Using a Touchscreen....................................................................................................2-12
Navigating Using the Keyboard......................................................................................................2-12
The Today Screen........................................................................................................................... 2-13
Customizing the Today Screen.......................................................................................................2-13
The Today Screen Default Options ................................................................................................2-14
Pictures ............................................................................................................................... 2-14
Music................................................................................................................................... 2-14
DataWedge ......................................................................................................................... 2-14
Phone.................................................................................................................................. 2-14
Voicemail............................................................................................................................. 2-14
Time, Date and Alarms........................................................................................................ 2-15
Text Messages.................................................................................................................... 2-16
E-mail Notification...........................................................................................................................2-17
Calendar of Upcoming Appointments ............................................................................................2-17
Creating and Editing Appointments..................................................................................... 2-18
Deleting Appointments ........................................................................................................ 2-19
Favorites .........................................................................................................................................2-19
Table of Contents vii
Using the Navigation Bar and Hotkeys ........................................................................................... 2-19
The Softkey Bar .............................................................................................................................. 2-20
The Start Button .............................................................................................................................2-21
Managing Files and Folders............................................................................................................ 2-21
Creating a New Folder ...................................................................................................................2-22
Renaming, Copying, and Deleting a File .......................................................................................2-22
Using Menus................................................................................................................................... 2-22
Pop-Up Menus ...............................................................................................................................2-23
Programs – Using Applications ....................................................................................................... 2-23
Settings........................................................................................................................................... 2-24
Kiosk ............................................................................................................................................... 2-24
Data Transfer Between Workabout Pro4 and a PC ....................................................................... 2-25
Uploading Data in a Single Bay USB Cradle .................................................................................2-25
Using Microsoft ActiveSync............................................................................................................2-25
Using Windows Mobile Device Center...........................................................................................2-25
General Maintenance...................................................................................................................... 2-26
Caring for the Touchscreen ............................................................................................................2-26
Cleaning the Workabout Pro4........................................................................................................2-26
Chapter 3: Programs
Programs ........................................................................................................................................ 3-1
Home .............................................................................................................................................. 3-1
The Phone ...................................................................................................................................... 3-2
The Onscreen Phone Keypad........................................................................................................3-3
Sending & Ending Phone Calls Using the Onscreen Phone Keypad.................................. 3-3
Sending & Ending Calls Using the Workabout Pro4 Keyboard ........................................... 3-3
Making a Conference Call................................................................................................... 3-3
Programming Speed Dial.................................................................................................... 3-4
Managing Phone Settings ..............................................................................................................3-6
RFID................................................................................................................................................ 3-6
Text Messages................................................................................................................................ 3-6
E-mail ............................................................................................................................................. 3-7
Folders............................................................................................................................................3-7
Synchronizing E-mail with Outlook (PC with Windows XP OS) ....................................................3-7
Changing Synchronization Settings .................................................................................... 3-8
Synchronizing E-mail with Outlook (PC with Windows Vista or Windows 7) ................................3-9
Sending an E-mail ..........................................................................................................................3-10
Contacts.......................................................................................................................................... 3-10
Working with the Contacts List.......................................................................................................3-11
Communicate Tab - Adding Contacts.............................................................................................3-12
Info Tab........................................................................................................................................... 3-13
Notes Tab ............................................................................................................................ 3-13
Internet Explorer ............................................................................................................................. 3-13
Browsing Web Sites .......................................................................................................................3-13
Calendar ......................................................................................................................................... 3-14
Alarms............................................................................................................................................. 3-14
Pictures & Videos............................................................................................................................ 3-14
viii Workabout Pro4 (Windows Embedded Hand-Held 6.5) User Manual
Using the Camera...........................................................................................................................3-14
Moving Photos to the Workabout Pro4 ..........................................................................................3-15
Opening a Photo.............................................................................................................................3-15
Deleting a Photo .............................................................................................................................3-16
Editing a Photo ...............................................................................................................................3-16
Creating a Slide Show ....................................................................................................................3-16
Using the Video Recorder ..............................................................................................................3-17
Windows Media .............................................................................................................................. 3-18
Messenger (Windows Live) ............................................................................................................ 3-18
Windows Live.................................................................................................................................. 3-18
Notes .............................................................................................................................................. 3-18
Creating a Note Using the Soft Keyboard......................................................................................3-19
Creating and Converting Handwritten Notes to Text......................................................................3-19
Renaming a Note............................................................................................................................3-21
Recording Notes.............................................................................................................................3-21
Task Notification.............................................................................................................................. 3-22
File Explorer.................................................................................................................................... 3-23
ActiveSync® .................................................................................................................................. 3-23
Synchronization ..............................................................................................................................3-24
Internet Sharing .............................................................................................................................. 3-24
Creating an Internet Connection ....................................................................................................3-24
Using Internet Sharing....................................................................................................................3-24
Task Manager ................................................................................................................................. 3-25
Search Phone ................................................................................................................................. 3-26
Office Mobile................................................................................................................................... 3-26
Excel Mobile ...................................................................................................................................3-27
OneNote Mobile..............................................................................................................................3-27
Word Mobile....................................................................................................................................3-30
Text Input Modes................................................................................................................. 3-30
Sharing Documents with your PC ....................................................................................... 3-31
PowerPoint Mobile..........................................................................................................................3-31
SharePoint Workspace Mobile .......................................................................................................3-31
PartnerUp ....................................................................................................................................... 3-31
Kiosk ............................................................................................................................................... 3-32
Modem Link .................................................................................................................................... 3-32
Remote Desktop Mobile ................................................................................................................. 3-32
Connecting to a Terminal Server....................................................................................................3-32
Disconnecting Without Ending a Session ......................................................................................3-32
Ending a Session............................................................................................................................3-32
Chapter 4: Settings
Overview of Software...................................................................................................................... 4-1
Software Advantage .......................................................................................................................4-1
Microsoft Software..........................................................................................................................4-1
Settings........................................................................................................................................... 4-2
Clocks & Alarms.............................................................................................................................. 4-2
Table of Contents ix
Lock ................................................................................................................................................ 4-2
Home .............................................................................................................................................. 4-3
Appearance Tab – Changing the Theme (Background) ................................................................4-3
Beaming a Theme to Another Device ............................................................................................4-3
Items Tab – Customizing the Today Screen...................................................................................4-4
Power.............................................................................................................................................. 4-5
Battery Power.................................................................................................................................4-5
Advanced Tab.................................................................................................................................4-5
Battery Details Tab ........................................................................................................................4-6
Suspend Threshold and Estimated Battery Backup ......................................................................4-6
Battery Health.................................................................................................................................4-7
Sound & Notifications...................................................................................................................... 4-9
Sounds Tab.....................................................................................................................................4-9
Notifications Tab .............................................................................................................................4-9
Connections Folder......................................................................................................................... 4-9
Beam ..............................................................................................................................................4-10
Bluetooth Setup.............................................................................................................................4-10
The Devices Tab - Scanning for Bluetooth Devices........................................................... 4-11
Pairing a Device.................................................................................................................. 4-12
Servers Tab ......................................................................................................................... 4-14
Mode Tab ........................................................................................................................... 4-14
About Tab ............................................................................................................................ 4-15
Paired Tab ........................................................................................................................... 4-15
Connecting Using a Bluetooth GPRS Phone.................................................................................4-16
Connections – Connecting to the Internet......................................................................................4-18
Modem Connection Setup..............................................................................................................4-19
Advanced Modem Settings ................................................................................................. 4-21
Domain Enroll.................................................................................................................................4-21
Network Cards................................................................................................................................4-22
Changing Network Card Settings........................................................................................ 4-23
VPN Connection Setup ....................................................................................................... 4-23
Managing an Existing Connection....................................................................................... 4-25
Proxy Server Tab................................................................................................................. 4-26
Selecting a Network .......................................................................................................................4-27
Fusion Wireless Companion - Setting Up the 802.11a/b/g/n Radio ..............................................4-27
Creating a New Profile ........................................................................................................ 4-29
Launching an Existing Profile.............................................................................................. 4-31
Resetting the Radio to Default Factory Settings ................................................................. 4-31
Wireless Manager – Turning the Radio On and Off.......................................................................4-31
Personal Folder............................................................................................................................... 4-32
App Launch Keys ...........................................................................................................................4-32
Buttons............................................................................................................................................4-34
Program Buttons Tab .......................................................................................................... 4-34
Up/Down Control Tab .......................................................................................................... 4-35
OneShots ............................................................................................................................ 4-35
Macro Keys ......................................................................................................................... 4-36
Unicode Mapping ................................................................................................................ 4-37
Scancode Remapping......................................................................................................... 4-38
x Workabout Pro4 (Windows Embedded Hand-Held 6.5) User Manual
Lock Sequence Tab............................................................................................................. 4-40
The Phone – Managing Settings .................................................................................................... 4-40
Phone: Sounds Tab ........................................................................................................................4-42
Phone: Security Tab .......................................................................................................................4-42
Phone: Services Tab.......................................................................................................................4-44
Phone: Network Tab .......................................................................................................................4-44
Phone: Data Tab.............................................................................................................................4-45
Phone: Bands Tab ..........................................................................................................................4-45
Phone: Diagnostics Tab..................................................................................................................4-45
Phone: CMB Tab ............................................................................................................................4-46
System Folder................................................................................................................................. 4-46
About ..............................................................................................................................................4-46
Backlight – Screen and Keypad .....................................................................................................4-47
Battery Power Tab............................................................................................................... 4-47
External Power Tab ............................................................................................................. 4-47
Backlight Tab....................................................................................................................... 4-48
Certificates......................................................................................................................................4-48
Choosing a Certificate......................................................................................................... 4-48
Contrast ..........................................................................................................................................4-50
Customer Feedback .......................................................................................................................4-50
Dr. Debug........................................................................................................................................4-50
Status.................................................................................................................................. 4-50
Utilities ................................................................................................................................ 4-51
Settings ............................................................................................................................... 4-51
Encryption.......................................................................................................................................4-51
Error Reporting ...............................................................................................................................4-51
GPS (Global Positioning System) ..................................................................................................4-52
GPS Settings..................................................................................................................................4-53
Manage Triggers.............................................................................................................................4-55
Trigger Mappings ................................................................................................................ 4-55
Managed Programs........................................................................................................................4-57
Memory...........................................................................................................................................4-57
Main Tab.............................................................................................................................. 4-57
Storage Card....................................................................................................................... 4-58
Microphone.....................................................................................................................................4-58
PartnerUp ......................................................................................................................................4-59
Kiosk...............................................................................................................................................4-59
Kiosk Menu ......................................................................................................................... 4-60
Administrator Password ...................................................................................................... 4-60
Shell Settings ...................................................................................................................... 4-60
Restrictions.....................................................................................................................................4-65
Control Panel Settings ........................................................................................................ 4-67
Import and Export Settings ................................................................................................. 4-67
Activating a Change – User Mode ...................................................................................... 4-69
Regional Settings ...........................................................................................................................4-69
Remove Programs .........................................................................................................................4-70
DataWedge.....................................................................................................................................4-70
Table of Contents xi
Scanner Services ...........................................................................................................................4-71
Screen ............................................................................................................................................4-72
System Properties ..........................................................................................................................4-72
Task Manager.................................................................................................................................4-72
Total Recall.....................................................................................................................................4-74
Creating a Backup............................................................................................................... 4-74
Creating a Clone ................................................................................................................. 4-75
Managing Profiles ............................................................................................................... 4-76
Deleting a Profile................................................................................................................. 4-78
TweakIT..........................................................................................................................................4-78
Advanced CE Services Settings ......................................................................................... 4-79
Advanced Interface and Network Settings.......................................................................... 4-80
Advanced Services Settings ............................................................................................... 4-80
Registry Editor..................................................................................................................... 4-80
Chapter 5: Peripheral Devices & Accessories
Carrying Accessories ...................................................................................................................... 5-1
Attaching the Hand Strap................................................................................................................ 5-2
Attaching the Pistol Grip ................................................................................................................. 5-2
The Trigger Back Plate Kit with Flush Mount Pistol Grip ................................................................ 5-3
Protective Carrying Case................................................................................................................ 5-7
Soft Shell Holster ............................................................................................................................ 5-7
The Batteries................................................................................................................................... 5-8
Adaptor Cable Options.................................................................................................................... 5-9
Chargers and Cradles..................................................................................................................... 5-9
Installation – Chargers and Cradles...............................................................................................5-9
Power Consumption Considerations..............................................................................................5-9
Operator Controls...........................................................................................................................5-10
Important Charger Safety Instructions ...........................................................................................5-10
Single Bay USB Cradle .................................................................................................................. 5-10
Charging a Battery Installed in the Workabout Pro4......................................................................5-12
Charging a Spare Battery...............................................................................................................5-12
Battery Charge Duration.................................................................................................................5-12
Charger LED Indicators..................................................................................................................5-12
Troubleshooting the Charging Operation of the Cradle .................................................................. 5-12
Linking a Workabout Pro4 to a PC.................................................................................................. 5-13
Linking a Workabout Pro4 to an Ethernet Network......................................................................... 5-13
Network Access..............................................................................................................................5-13
Troubleshooting the Single Bay USB Cradle Operations ............................................................... 5-13
AC Wall Adaptor – Model #PS1050-G1 .......................................................................................... 5-14
Four Bay Ethernet Cradle – WA4204-G2 & WA4304-G2 ............................................................... 5-14
Four Bay Ethernet Cradle Setup ....................................................................................................5-15
Four Bay Ethernet Cradle Indicators..............................................................................................5-15
Inserting a Workabout Pro4 in the Four Bay Ethernet Cradle .......................................................5-15
Network Access..............................................................................................................................5-15
Network Addressing ............................................................................................................ 5-15
Battery Charging – LED Behaviour................................................................................................5-15
xii Workabout Pro4 (Windows Embedded Hand-Held 6.5) User Manual
Troubleshooting..............................................................................................................................5-16
Network Link Unsuccessful................................................................................................. 5-16
Hand-Held LED does not Light when Docked .................................................................... 5-16
Four Slot Battery Charger............................................................................................................... 5-16
Charging the Battery.......................................................................................................................5-16
Battery Charge Duration.................................................................................................................5-16
Charge Indicators – The LEDs.......................................................................................................5-17
Troubleshooting..............................................................................................................................5-17
The Vehicle Cradle ......................................................................................................................... 5-17
Vehicle Cradle Mounting Recommendations .................................................................................5-18
Mounting Template ......................................................................................................................... 5-18
Wiring Guidelines............................................................................................................................ 5-18
Using the Vehicle Cradle ................................................................................................................ 5-19
Maintaining the Vehicle Cradle ....................................................................................................... 5-19
Powered Cradle Installation in High Voltage Vehicles .................................................................... 5-19
Powered Vehicle Cradle Installation ............................................................................................... 5-19
Wiring Vehicle Power to the Cradle................................................................................................5-20
The Port Replicator......................................................................................................................... 5-20
Scanners and Imagers.................................................................................................................... 5-20
Scanning Techniques .....................................................................................................................5-21
Troubleshooting..............................................................................................................................5-21
Operating 1D Laser Scanners........................................................................................................5-21
Operating 2D Imagers....................................................................................................................5-21
Bluetooth Peripherals......................................................................................................................... 5-21
Appendix A: Port Pinouts
LIF (Low Insertion Force) Pinout .................................................................................................... A-1
Tether Port Pinout........................................................................................................................... A-2
Battery Contact Pinout.................................................................................................................... A-2
Positive Female Battery Connector ................................................................................................ A-3
Appendix B: DataWedge
DataWedge..................................................................................................................................... B-1
Where to Find More Information ............................................................................................... B-1
Appendix C: Scanner Services
Scanner Services............................................................................................................................ C-1
Restoring Default Settings ........................................................................................................ C-2
Decoded (Zebra EMDK) .......................................................................................................... C-2
Barcodes Tab ...................................................................................................................... C-2
Options................................................................................................................................ C-2
Advanced Options............................................................................................................... C-3
Barcode Symbologies ......................................................................................................... C-3
Options Tab ......................................................................................................................... C-4
Double Click Parameters ................................................................................................... C-5
Display Parameters............................................................................................................. C-5
Table of Contents xiii
Data Handling ..................................................................................................................... C-6
Translations Tab.................................................................................................................. C-6
Case Rules.......................................................................................................................... C-7
Ports Tab – Port Replicator Port A (COM5) and Port B (COM6) ......................................... C-8
Appendix D: Internal Imager & Scanner Specifications
SE965 1D Laser Scanner ............................................................................................................... D-1
SE965 Decode Zones............................................................................................................... D-2
SE655 1D Imager ........................................................................................................................... D-2
SE655 Decode Ranges ............................................................................................................ D-4
SE1524ER – 1D Laser Scanner ..................................................................................................... D-4
SE1524ER Decode Zones........................................................................................................ D-5
SE4500SR – 1D/2D Imager............................................................................................................ D-6
SE4500SR Decode Zone.......................................................................................................... D-8
Appendix E: Workabout Pro4 Specifications
The Workabout Pro4 Hand-Held Computer (7528 Long and 7528 Short)...................................... E-1
Hardware .................................................................................................................................. E-1
Regulatory Approvals................................................................................................................ E-2
Battery Specifications .................................................................................................................... E-2
Rechargable Lithium-ion Battery .............................................................................................. E-2
Wireless Radios.............................................................................................................................. E-3
802.11a/b/g/n Radio.................................................................................................................. E-3
Cinterion PHS8-P GSM/GPRS/EDGE/UMTS/HSPA+ Radio.................................................... E-5
Bluetooth Radio ....................................................................................................................... E-7
Appendix F: Wireless Zero Config Settings
Wireless Zero Config ...................................................................................................................... F-1
Configuring the Unit Using Wireless Zero Config ..................................................................... F-2
Appendix G: Wireless Wide Area Network (WWAN)
Wireless WAN................................................................................................................................. G-1
Navigation Bar Icons....................................................................................................................... G-1
Establishing a Packet Data Connection.......................................................................................... G-1
Disconnecting from a Network .................................................................................................. G-3
Advanced Packet Data Configuration ....................................................................................... G-4
Manually Adding a New Modem Connection ...................................................................... G-4
The Security Tab – Entering a PIN ...................................................................................... G-5
Bands .................................................................................................................................. G-6
Cell Broadcast Message (CBM).......................................................................................... G-6
Network Configuration......................................................................................................... G-6
Index .. . ... . ... . .. . ... . ... . ... . .. . ... . ... . ... . .. . ... . ... . ... . .. . ... . ... . ... . .. . ... . ... . ... . .. . ... . ... . ... . .. . . .. .I
ABOUT THIS GUIDE
ABOUT THIS GUIDE
About This Guide
This user guide describes how to configure, operate, and maintain the Workabout Pro4 Hand-Held Computer.
Chapter : About This Guide. provides a basic overview of the Workabout Pro4 Hand-Held.
Chapter 1: Basic Operation. describes the steps required to get the Workabout Pro4 ready for operation.
Chapter 2: Getting to Know Your Workabout Pro4. describes Workabout Pro4 features, including how to
charge and maintain the battery, the keyboard features, the display, using the internal scanner,
etc. This chapter also describes how to navigate the Microsoft
6.5 Today screen, how to transfer data between the Workabout Pro4 and a PC and how to
manage files and folders.
Chapter 3: Programs. provides a description of the Microsoft
Programs applets and how to use them.
®
Chapter 4: Settings. provides details about Microsoft
how to use them.
Windows® Embedded Hand-Held Settings applets and
®
Windows® Embedded Hand-Held 6.5
®
Windows® Embedded Hand-Held
Chapter 5: Peripheral Devices & Accessories. describes the peripherals and accessories available for your
Workabout Pro4 computer.
Appendix A: Port Pinouts. describes pinouts for the Workabout Pro4 docking connector, connectors, battery
contacts, and vehicle cradle cable connectors.
Appendix B: DataWedge. points to detailed documentation about the DataWedge mobile device application
that allows any application to receive data from barcode, RFID, magnetic stripe and serial
devices.
Appendix C: Scanner Services. details the Scanner Services application.
Appendix D: Internal Imager & Scanner Specifications. lists the specifications for the Workabout Pro4
scanners and imagers.
Appendix E: Workabout Pro4 Specifications. lists the specifications for your Workabout Pro4 computer,
radios, and battery.
xvi Workabout Pro4 (Windows Embedded Hand-Held 6.5) User Manual
Appendix F: Wireless Zero Config Settings. outlines how to launch and use Wireless Zero Config to config-
ure the radio.
Appendix G: Wireless Wide Area Network (WWAN). provides WWAN configuration information.
Text Conventions
NOTE Notes highlight additional helpful information.
IMPORTANT These statements provide particularly important instructions or additional information that
is critical to the operation of the equipment.
WARNING! These statements provide critical information that may prevent physical injury, equip-
ment damage or data loss.
Overview of the Workabout Pro4 Hand-Held Computer
The Workabout Pro4 is a modular, industrial hand-held computer available in two form factors: Long and Short.
Several options are available to suit applications in courier/delivery, field service, meter reading, asset
management, warehousing and logistics, manufacturing and other specialized data capture applications.
NOTE The Workabout Pro4 Hand-Held Computer is a body-worn device. To maintain compliance with
the FCC RF exposure guidelines, use a Zebra approved carrying case. Use of non-approved
accessories may violate FCC RF exposure guidelines.
NOTE For product specifications, refer to Appendix E: Workabout Pro4 Specifications
Model
• 7528X, 7528XP, 7528XLF, 7528XHF, 7528XPLF, 7528XPHF, 7528XUHFE, 7528XPUHFE, 7528XUHFN &
7528XPUHFN
Platform (standard)
• CPU: Sitara™ AM37x ARM Cortex™-A8 1 GHz processor
• Memory: 512 MB RAM/4GB Flash
Operating System
®
• Microsoft Windows
Embedded Hand-Held 6.5
Bundled Applications
®
• Internet Explorer
• Wordpad
• ActiveSync®®
• Microsoft® Office (Windows Hand-Held Embedded 6.5 only)
®
6
Terminal Emulations
• TekTerm Client Terminal Emulation
• Wavelink Terminal Emulation
Additional Software
• Kiosk
• MobiControl
• A.R.C.
• Total Recall/TweakIt/Dr. Debug
• Windows® Mobile Device Center
Wireless Data and Voice Communications
Standard
• Bluetooth® - Integrated Bluetooth® V2.0 + EDR
• WLAN - 802.11a/b/g/n WiFi. Optional diversity antenna module available.
NOTE Optional diversity antenna module available (model number RA3052).
About This Guide xvii
Optional
• WWAN - UMTS/HSPA+ WAN radio with GPS receiver (supports AGPS, GLONASS and SBAS)
NOTE Data only. In the Americas the Workabout Pro4 is not approved to be used with any VoIP applica-
tion using Wide Area Network (WAN) or Wireless Local Area Network (WLAN).
• GPS within the Options below -- option 1 or 2
Option 1: GPS receiver with SBAS support
Option 2: GPS receiver with GLONASS support (only available with WWAN option)
NOTE 802.11a/b/g/n and Bluetooth are available simultaneously.
Barcode Scanners (optional)
• SE9651D Laser
• SE655 1D Imager
• SE1524 1D Laser
• SE4500 1D/2D Imager
NOTE All scan engines are available factory configured or user installable as either an end-cap or
slim pod.
RFID Modules
• LF Module
- Frequency: 125 kHz
- Protocols supported: EM 4x02; EM 4x05; EM 4x50; EM 4200; Q5; Hitag 1 & 2; Hitag S
xviii Workabout Pro4 (Windows Embedded Hand-Held 6.5) User Manual
• UHF Module
- Frequency: 868 MHz or 915 MHz
- Protocols supported: EPC Class 1 Gen 2; ISO 18000-6C
• HF Module
- Frequency: 13.56 MHz
- Protocols supported: ISO14443 type A, B and C, ISO 15693; NFC “Reader to Tag” Mode; full
Mifare support
- Data encryption: 2 SAM slots; ID1 SAM format; Class A, B and C
User Interface
• Display
- Transflective colour/touch display 9.4 cm (3.7 in) VGA/QVGA (640 x 480)
2
- Sunlight visibility with 240 cd/m
• Keyboards
- Alphanumeric (7528 Long)
brightness
- QWERTY or Numeric (7528 Short)
- High reliability keypad with ultra-white backlight
• Voice & Audio
- Push-to-Talk – VoIP over WiFi (In the Americas the Workabout Pro4 is not approved to be used with any
VoIP application using Wide Area Network (WAN) or Wireless Local Area Network (WLAN).)
- Standard integrated microphone and receiver.
- Standard high volume 86dBA beeper (95dBA beeper with extended ranger laser).
- Optional speech module, certified with Vocollect and Wavelink Speakeasy clients.
Power Management
• 4400 mAh Lithium-ion battery – Model No. WA3010
• 2850 mAh Lithium-ion battery – Model No. WA3025
• 4680 mAh Lithium-ion battery – Model No. WA3026
• Super capacitor power backup
Regulatory Labels
Each scanner has a laser warning label accompanied by a protective housing and certificate label.
WARNING! Using controls or adjustments or performing procedures other than those specified
herein may result in hazardous radiation exposure.
SE655 LED Device – Class 1
LED Compliance Statement
Classified as “EXEMPT RISK GROUP” according to IEC 62471:2006 and EN 62471:2008
About This Guide xix
Figure 1
Figure 2
SE655 End-Cap LED Warning Label - Class 1
SE655 Slim Pod Laser Window Warning Label
SE965, SE4500 & SE1524 Lasers – Class 2
Figure 3
SE965 End-Cap Laser Warning Label
xx Workabout Pro4 (Windows Embedded Hand-Held 6.5) User Manual
Figure 4
Figure 5
SE965 Slim Pod Laser Window Warning Label
SE965 Protective Housing and Certificate Label
Figure 6
SE4500 End-Cap Laser/LED Warning Label
About This Guide xxi
Figure 7
Figure 8
SE4500 Slim Pod Laser Window Warning Label
SE4500 Protective Housing and Certificate Label
Figure 9
SE1524 Laser Warning Label
CHAPTER 1BASIC OPERATION
BASIC OPERATION 1
Workabout Pro4 Features
Figure 1-1
Front View of the Workabout Pro4 7528 Long Alphanumeric Keyboard
Speaker
Microphone
LED
(Light Emitting Diode)
1 - 2 Workabout Pro4 (Windows Embedded Hand-Held 6.5) User Manual
Figure 1-2
Front View of Workabout Pro4 7528 Short Numeric Keyboard (QWERTY keyboard also available)
Workabout Pro4 Modules Available
To see a current list of Workabout Pro4 accessories and modules, go to the website at:
http://www.zebra.com/US-EN/Product+Lines/Psion/?WT.mc_id=psion_us_p_handheld
Documents Available
To see a current list of documents and download what you need, go to the Knowledge Base on
IngenuityWorking community website:
http://www.ingenuityworking.com/knowledge/w/knowledgebase/product-manuals.aspx
Preparing the Workabout Pro4 for Operation
The Batteries
The Workabout Pro4 can be powered by the following Lithium-ion battery packs:
• 4400 mAh – WA3010
• 2850 mAh – WA3025
• 4680 mAh – WA3026
IMPORTANT Before charging the battery, it is critical that you review the battery safety guidelines in
the Workabout Pro4 Hand-Held Computer Regulatory & Warranty Guide (PN 8000296).
Battery packs shipped from the factory are charged to approximately 40% and must be fully charged prior to
use. Batteries can be charged using a variety of chargers and docking cradles. For detailed information, see
Battery Details on page 2-1.
Basic Operation 1 - 3
Replacing the Battery Pack
IMPORTANT Always switch the unit off before changing the battery (see Switching the Workabout
Pro4 On and Off on page 1-3). However, assuming the default power saving parameters
and battery reserve level have not been altered, battery swap time is a minimum of
minutes — you will not lose data if the battery is replaced within this time frame.
NOTE If you are using a cradle or an external power supply, you can insert an uncharged battery and
use the device while the battery charges.
Assuming the default power saving parameters and battery reserve level have not been altered, a battery can
be removed for up to 4 minutes without losing data. Beyond 4 minutes, the hand-held may reboot.
Removing the Battery Pack
1. If your unit is equipped with a hand strap, unhook it from the base of the battery.
2. Turn the latches at the bottom of the battery to unlock the battery cover. Remove the battery.
Installing the Battery Pack
1. Insert the charged battery into the unit making certain that the contacts on the battery match those on the
hand-held. Replace the battery cover and lock both latches to secure the battery in place.
2. If your computer is equipped with a hand strap, re-attach the clip to the slot at the base of the battery.
3. Switch the unit on (see Switching the Workabout Pro4 On and Off on page 1-3).
Switching the Workabout Pro4 On and Off
Follow the instructions below for your Workabout Pro4.
Switching the Workabout Pro4 On
• Press and hold the [Power] button down for at least one second.
When the unit is turned off, it automatically enters a power-saving “suspend” state. When the Workabout Pro4
is switched on from the suspend state, operation resumes within a few seconds in the screen in which you
were working prior to turning the computer off.
IMPORTANT If your Workabout Pro4 fails to power up, consider the following troubleshooting options:
The battery may be overheated (>60C°), a non-Zebra battery may be installed, or the
battery may have fallen below the configured Suspend Threshold. See Suspend Threshold
and Estimated Battery Backup on page 4-6 for details.
To switch on the hand-held, you will need to replace the overheated battery.
However, if you supply AC power to the Workabout Pro4 with a battery that falls below the
configured Suspend Threshold, the unit will
switch on.
Switching the Workabout Pro4 Off
• To switch off the Workabout Pro4, press the [Power] button. The Workabout Pro4 will automatically enter
the Suspend state.
1 - 4 Workabout Pro4 (Windows Embedded Hand-Held 6.5) User Manual
IMPORTANT Turning off the hand-held does not result in a complete shutdown; rather, the unit enters
a power-saving, “suspend” state. When the Workabout Pro4 is turned on from suspend
state, operation resumes within a few seconds.
To shut down the unit, press and hold down the [Power] button until the Power Option
screen is displayed where you can choose the Power off option.
Resetting the Workabout Pro4
To perform a variety of Workabout Pro4 resets, you can use the keyboard shortcuts described below.
Performing a Warm Reset
During a warm reset, running programs are halted. The contents of the file system, Application directory (Flash
Disk), and the registry are preserved. Keep in mind, however, that RAM content is not preserved.
• Press and hold down the [FN/BLUE] key and the [Power] button simultaneously for a minimum of
four seconds.
The splash screen appears, and the unit resets.
NOTE You do not need to reset your unit after configuring the radio.
Performing a Cold Reset
A cold reset reinitializes all hardware. All RAM including the RAM disk is erased. Non-volatile storage such as
the Application directory (Flash disk) is preserved, as is the file system.
To execute a cold reset:
• Press and hold down the [FN/ORANGE] key, the [FN/BLUE] key, and the [Power] button, simultaneously for a minimum of four seconds.
Performing a Clean Start
IMPORTANT It is important to note that for Fusion, configuration is stored in the Application folder – it
does not default to the WiFi configuration. The Application folder is not affected by a clean
boot.
A clean start returns the Workabout Pro4 to factory settings, flushes the registry keys and deletes
volatile storage.
• Press and hold down the [FN/BLUE] key, the [Power] button and the [Front SCAN] key simultaneously
for a minimum of six seconds.
The Workabout Pro4 displays the Boot to BooSt menu.
• On an alpha and QWERTY keyboard, type .clean.
• On a numeric keyboard, type .25326.
Boot to BooSt
If you choose Boot to BooSt, the BooSt menu is loaded.
1. Press and hold down the [FN/BLUE] key, [Power] button and [Front SCAN] key for a minimum of
four seconds.
2. Press [1] to launch the OS.
Attaching Carrying Accessories
Zebra recommends that a carrying accessory — a hand strap — be installed on the Workabout Pro4 before
use. For detailed information, see Carrying Accessories on page 5-1.
Calibrating the Touchscreen
The Workabout Pro4 touchscreen feature is factory-calibrated and ready-to-go; however, over time the touchscreen operating parameters may change, and it may need to be recalibrated for correct operation. Refer to
Calibrating the Touchscreen on page 2-8
for details.
Basic Operation 1 - 5
Imager and Scanner Options
Appendix D: Internal Imager & Scanner Specifications lists their current model numbers, descriptions,
and specifications.
Connectivity
For information on connecting the Workabout Pro4 to a PC, refer to Data Transfer Between Workabout Pro4
and a PC on page 2-25.
The Workabout Pro4 contains an 802.11a/b/g/n radio module. The Fusion Wireless Companion software
contains applications to create wireless profiles. To configure the radio, follow the steps outlined under the
heading Fusion Wireless Companion - Setting Up the 802.11a/b/g/n Radio on page 4-27.
To configure your Bluetooth settings, go to Bluetooth Setup on page 4-10.
If you have a GPS (Global Positioning System) module, you can choose from a set of GPS profiles built into
the modem and set up AGPS (Assisted Global Positioning System). See GPS (Global Positioning System) on
page 4-52.
Data Transfer
Data transfer options vary slightly depending on the type of operating system installed in your PC. Various
options exist depending on whether you are using Windows XP or earlier, Windows Vista
connection details, refer to Data Transfer Between Workabout Pro4 and a PC on page 2-25.
®
or Windows 7. For
1 - 6 Workabout Pro4 (Windows Embedded Hand-Held 6.5) User Manual
Phone Communication
If the Cinterion PHS8-P HSPA+ radio modem is installed and enabled, the Phone icon and the GSM signal
strength icon will appear when you tap on the navigation bar at the top of the screen. The keyboards are
equipped with [Talk] and [End] phone keys. For details about using the phone options, refer to The Phone on
page 3-2The Phone on page 3-2 and The Phone – Managing Settings on page 4-40.
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