Zebra MDM 8000 Quick Reference Guide

MDM 8000

Modem Module

MDM 8000

© 2003 SYMBOL TECHNOLOGIES, INC. All rights reserved.

Symbol reserves the right to make changes to any product to improve reliability, function, or
design.
Symbol does not assume any product liability arising out of, or in connection with, the
application or use of any product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any
patent right or patent, covering or relating to any combination, system, apparatus, machine,

material, method, or process in which Symbol products might be used. An implied license
only exists for equipment, circuits, and subsystems contained in Symbol products.
Symbol and the Symbol logo are registered trademarks of Symbol T echnologies, Inc. Other
product names mentioned in this manual may be trademarks or registered trademarks of
their respective companies and are hereby acknowledged.
Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, N.Y. 11742-1300

http://www.symbol.com

Patents

This product is covered by one or more of the following U.S. and foreign Patents:
U.S. Patent No. 4,593,186; 4,603,262; 4,607,156; 4,652,750; 4,673,805; 4,736,095;
4,758,717; 4,760,248; 4,806,742; 4,816,660; 4,845,350; 4,896,026; 4,897,532; 4,923,281;
4,933,538; 4,992,717; 5,015,833; 5,017,765; 5,021,641; 5,029,183; 5,047,617; 5,103,461;
5,113,445; 5,130,520; 5,140,144; 5,142,550; 5,149,950; 5,157,687; 5,168,148; 5,168,149;
5,180,904; 5,216,232; 5,229,591; 5,230,088; 5,235,167; 5,243,655; 5,247,162; 5,250,791;
5,250,792; 5,260,553; 5,262,627; 5,262,628; 5,266,787; 5,278,398; 5,280,162; 5,280,163;
5,280,164; 5,280,498; 5,304,786; 5,304,788; 5,306,900; 5,324,924; 5,337,361; 5,367,151;
5,373,148; 5,378,882; 5,396,053; 5,396,055; 5,399,846; 5,408,081; 5,410,139; 5,410,140;
5,412,198; 5,418,812; 5,420,411; 5,436,440; 5,444,231; 5,449,891; 5,449,893; 5,468,949;
5,471,042; 5,478,998; 5,479,000; 5,479,002; 5,479,441; 5,504,322; 5,519,577; 5,528,621;
5,532,469; 5,543,610; 5,545,889; 5,552,592; 5,557,093; 5,578,810; 5,581,070; 5,589,679;
5,589,680; 5,608,202; 5,612,531; 5,619,028; 5,627,359; 5,637,852; 5,664,229; 5,668,803;
5,675,139; 5,693,929; 5,698,835; 5,705,800; 5,714,746; 5,723,851; 5,734,152; 5,734,153;
5,742,043; 5,745,794; 5,754,587; 5,762,516; 5,763,863; 5,767,500; 5,789,728; 5,789,731;
5,808,287; 5,811,785; 5,811,787; 5,815,811; 5,821,519; 5,821,520; 5,823,812; 5,828,050;
5,848,064; 5,850,078; 5,861,615; 5,874,720; 5,875,415; 5,900,617; 5,902,989; 5,907,146;
5,912,450; 5,914,478; 5,917,173; 5,920,059; 5,923,025; 5,929,420; 5,945,658; 5,945,659;
5,946,194; 5,959,285; 6,002,918; 6,021,947; 6,029,894; 6,031,830; 6,036,098; 6,047,892;
6,050,491; 6,053,413; 6,056,200; 6,065,678; 6,067,297; 6,082,621; 6,084,528; 6,088,482;
6,092,725; 6,101,483; 6,102,293; 6,104,620; 6,114,712; 6,115,678; 6,119,944; 6,123,265;
6,131,814; 6,138,180; 6,142,379; 6,172,478; 6,176,428; 6,178,426; 6,186,400; 6,188,681;
6,209,788; 6,209,789; 6,216,951; 6,220,514; 6,243,447; 6,244,513; 6,247,647; 6,308,061;
6,250,551; 6,295,031; 6,308,061; 6,308,892; 6,321,990; 6,328,213; 6,330,244; 6,336,587;
6,340,114; 6,340,115; 6,340,119; 6,348,773; 6,380,949; 6,394,355; D305,885; D341,584;
D344,501; D359,483; D362,453; D363,700; D363,918; D370,478; D383,124; D391,250;
D405,077; D406,581; D414,171; D414,172; D418,500; D419,548; D423,468; D424,035;
D430,158; D430,159; D431,562; D436,104.
Invention No. 55,358; 62,539; 69,060; 69,187, NI-068564 (Taiwan); No. 1,601,796; 1,907,875;
1,955,269 (Japan); European Patent 367,299; 414,281; 367,300; 367,298; UK 2,072,832; France
81/03938; Italy 1,138,713
rev. 06/02

Quick Reference

Introduction

This guide d escrib es how to u se an MDM 80 00 Modem Mod ule wit h
Symbol PDT 8000 Series terminals. The modem module:

• provides power for operating the terminal

• provides for data communication between the terminal and a
host computer, remotely through the phone lines

• synchronizes information between the terminal and a host
computer (with custo m ize d or thir d party so ftwar e, it can also
be used to synchronize your terminal with corporate databas­es)

• re-charges the terminal’s battery.

The modem module sn aps onto the bott o m of th e te r mi na l a nd can
be removed easily when not in use.

About This Guide

This guide provides ba sic info rma tio n on the foll ow ing topi cs :

• Requirements on page 2

• Attaching and Removing the MDM 8000 on page 3

• Phone Line Conn ec tio n on page 3

• Terminal Battery Charging on page 4

• Terminal Charge LED Indicator on page 5

• Modem Country Setup on page 5

• Troubleshooting on page 6

• Regulatory Information on page 9

• Service Information on backcover.

For detailed information o n any PDT 8 000 Series terminal, refer to
the PDT 8000 Series Quick Reference Guide, p/n 72-58168-xx,
PDT80XX WAN Quick Reference Gui de, p/n 72-614 92-xx or PDT

1

MDM 8000

8000 Series Product Refere nce Guide, p/n 72-58 169-xx, available
at www.symbol.com/manuals.

Requirements

• for power conne ct ion

For U.S Customers CBL-8000-200U
For International Customers Power Supply, p/n 50-14001-012

• for modem conn ec tio n

- telephone number, IP address and DNS/WINS address in­formation from your dial-in server administrator

- a dial-in account on the host system, including a user ID
and password

- an RJ11 or RJ12 modem cable

- a functioning telephone jack that supports plug-in modems
connected to the local telephone system

- setup of Country Codes to use the modem with the appro­priate country’s telephone network (see Modem Country

Setup ).

• for communic ati on

- a PDT 8000 Series terminal

- Microsoft ActiveSync

- setup of host computer and terminal (refer to the PDT 8000
Series Product Reference Guide for detailed instructions).

DC Cable, p/n 50-16002-028
AC Cord, appropriate for your country

2

Quick Reference

Attaching and Removing the MDM 8000

To attach the modem module to your terminal, place it
at the bottom of the terminal as shown, and press the
terminal into place.

To remove, pull the terminal from the modem module.
While the modem module is attached, you cannot:

• use a cradle for battery charging or
communication

• use the RS-232 serial port on the bottom of the
terminal.

Phone Line Connection

To use the modem module to provide
data commun ication betwee n a terminal
and a host computer, remotely through
a phone line, connect one end of the
phone cord into the Line In port on
modem module, and the other end into
a wall phone jack.

3

MDM 8000

Terminal Battery Charging

To charge the terminal’s battery with the modem module attached:

4

AC line

Cord

The terminal ’s charg ing LED blin ks amber to ind icate that t he battery
is charging and turns solid amber when battery is completely
charged. See Terminal Charge LED Indicator for other indications.

When charging, the modem module allows power to pass through
directly to the terminal. The terminal then regulates this power and
provides regulated 5 VDC to the modem module.

Power

Supply

1

2

3

DC
Cable

4

Quick Reference

Terminal Charge LED Indicator

LED Indication

Off Terminal not inserted correctly into modem module; mo-

Fast Blinking Amber Error in charging; check placement of terminal.
Slow Blinking Amber Terminal is charging.
Solid Amber Charging complete.

dem module not receiving power.

Modem Country Setup

The modem defaults to operation with US telephone networks
(country code: B5). To operate the modem with other country
telephone networks, you must set the appropriate coun try code by
entering the Country of Installation command. The modem will
adjust it’s operating parameters to comply with the telephone
network in the country specified.

Syntax

+GCI=<country_code>

This command must be entered in your terminal, while setting up for
communication through a modem connection. For detailed
instructions, refer to the PDT 8000 Series Product Reference Guide.

Supported Countries

Country Code Country Code Country Code

Austria FD or 0A Greece 46 Nor w ay FD or 82
Belgium FD or 0F Iceland FD Portugal 8B
Brazil 16 Ire l and FD or 57 Spain FD or A0
Canada 20 Italy FD or 59 Sweden FD or A5

5

MDM 8000

Country Code Country Code Country Code

Denmark FD or 31 Liechtenstei n FD Switzerland FD or A6
Finland FD or 3C Luxembourg FD TBR-21

(Europe)

France FD or 3D Mexico 73 United

Kingdom

Germany FD or 42 Netherlands FD or 7B United States B5

Note: It is highly recommended that you use FD where possible. If you have trou­ble connecting, use the alternate code where provided.

FD

FD or B4

(Default)

Troubleshooting

Symptom Possible Cause Action

Terminal bat­tery is not
charging
through the
Power Con­nector.

The power cable is not at­tached securely.

Terminal and modem
module were unplugged
from AC power too soon.

Battery is faulty. Rep l ac e the ba ttery.
Modem module is not se-

curely attached to the bot­tom of the terminal.

Ensure the power cable is connected se­curely to both the modem module and to
the AC power.

Plug the terminal and modem modul e
back into the AC power source. If a ter­minal battery pack is fully depleted, it
can take up to three hours to fully
charge.

Remove and re-attach the modem mod­ule ensuring the terminal is seated firmly
in the modem module.

6

Quick Reference

Symptom Possible Cause Action

Ter minal not
communicat­ing through the
modem mod­ule.

Ter minal has
successfully
connected
through mo­dem, but no
data is being
transmitted
over the co n­nection.

The modem c able is not
fully connected.

Modem module is not se­curely attached to the bot­tom of the terminal.

Communications software
is not installed or config­ured properly.

Problems in the telephone
lines that prevent commu­nication.

T erminal’s battery is low or
discharged. Power to the
modem is shut off if the
battery is low .

Data is being transferred
over S24 radio link.

Ensure the modem cable is connected
securely to both the modem module and
to the telephone jack.

Remove and re-attach the modem mod­ule, ensure it is firmly attached on the
bottom of the terminal.

Perform setup as described in the

PDT 8000 Series Product Refer ence
Guide.

Connect a conventional telephone and
dial the remote modem to verify the tele­phone lines are functioning properly. Y ou
should hear the remote modem answer
the call and emit answering tones. If not,
contact the remote System Administra­tor.

Ensure you have a charged battery. Use
an external DC power adaptor to re­charge the battery.

T emporarily disable the radio link to
force data transmission to use modem
connection. Tap the wireless LAN icon
from the systray on the Today screen.
Tap the Mode/General tab. Enter an in­valid value in the ESSID: text box. Pow­er cycle the terminal. Verify that your
radio link has been disabled (the wire­less LAN icon has a red box with a ! on
it).
Once you have completed your data
transmission, re-enable your radio link.

7

MDM 8000

Symptom Possible Cause Action

ActiveSync
fails.

Dial-out fails L ocat ion setting is incor-

A partnership was not es­tablished with the host
computer.

Host computer is not se­lected in the ActiveSync
screen on the terminal.

Modem RAS connection
not allowed by host com ­puter.

Terminal or modem was
disconnected from the
telephone line while Ac­tiveSync was in progress.

Synchronization did oc­cur, however the session
is configured to close im­mediately after synchroni­zation is complete.

rect.

Incorrect server phone
number.

Pulse dialing not support­ed for your country.

Establish a partnership with the host
computer. Perform setup as described in
the PDT 8000 Series Product Reference
Guide.

Select host computer in the ActiveSync
screen. Perform setup as described in
the PDT 8000 Series Product Reference
Guide.

Select RAS connection in the host com­puter (File - Connection Settings dialog
box). Refer to the ReadMe files located
in the Microsoft ActiveSync folder on
your host computer.

Disconnect the modem cable for 30 sec­onds to hang up the local telephone con­nection. Close any open windows on the
terminal and any modem connections.

Verify the setting of the When manually

synchronizing disconnect when com­plete checkbox by tapping Start - Active­Sync - Tools - Options - Schedule tab.

Verify Dialing Locations. Verify Dialing
Patterns are correct for your current lo­cation. For example, enter ‘G’ in the ‘For
local calls, dial:’ field to dial directly, or
‘9,G’ if your telephone system requires
‘9’ to be dialed first to access an outside
line.

Verify the phone number you are con­necting to in th e Connecting dialog box-
es.

Use a connection within a tone-dialing
system.

8

Quick Reference

Symptom Possible Cause Action

Dial-out fails

continued...

Dialtone detection not
supported.

‘Trouble Connecting:
There is no answer at the
number dialed. Verify the
phone...’ error message

appears.
The Connection Manager

routes are incorrect.

eConnect is not config­ured.

You may be receiving a different type of
dialtone as a result of a service to which
you subscribe, such as a remote an­swering service. Disable dialtone dete c­tion on your modem by entering the
initialization s tring “ATXO” in the Extra
dial-string modem commands: text box
of the Modem Settings screen.

Modem may be required to be powered
prior to opening port for dial-out. Tap

Start - Settings - System - Symbol Set­tings - Settings - External5VoltPower

and select ActiveOn.
Warm reset your terminal and confirm

the connection settings. Perform setup
as described in the PDT 8000 Series
Product Reference Guide.

Ensure installation instructions included
with eConnect have been performed.
Verify eConnect files are present on ter­minal. Verify connection name is
‘SnapOnModem’.

Regulatory Information

All Symbol devices are designed to be compliant with rules and regulations in locations they
are sold and will be labeled as required.
Any changes or modifications to Symbol Technologies equipment, not expressly approved
by Symbol Technologies, could void the user’s authority to operate the equipment.

Power Supply

Note: Use only a Symbol-approved power supply (50-14001-012) output rated

Hinweis: Benutzen Sie nur eine Symbol Technologies genehmigt Stromversorgung

9Vdc and minimum 2A. The power supply is certified to EN60950 with SELV
outputs.

(50-14001-012) in den Ausgabe: 9Vdc und minimum 2A. Die
Stromversorgung ist bescheinigt nach EN60950 mit SELV Ausgaben

9

MDM 8000

Radio Frequency Interference Requirements

Note: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to Part
15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses,

and used in accordance with the instructions, may cause harmful interference to radio
communications. However there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected

• Consult the dealer or an experienced radio/TV technician for help.

and can radiate radio frequency energy and, if not installed

Radio Frequency Interference Requirements - Canada

This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Telecom Approval Warnings and Notices

This product contains Symbol Modem Type MCDB

Connecting to the telephone network

A compliant telephone lead is required with RJ11 plug (line is on middle p air) for connection
to modem, terminated with an appropriate and correctly wired local telecom connector
compatible with the telephone network. Such a cable may be sourced from your local
supplier. Alternatively compliant RJ11 plug to RJ11 plug cables may be used with a range
of adapters for places such as Europe.

Caution: T o reduce risk of fire, use only No. 26 A WG or larger telecommunication line

User and Service Access - No user service is intended and no p art of the modem, other than
the line connection plug, is accessible to users.

cord.

10

Quick Reference

United States

Where this device contains a Symbol Technologies, Inc. internal modem, this equipment
complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. A
Supplier’s Declaration of Conformity for the modem type may be obtained from http://
www2.symbol.com/doc/ On the exterior of this equipment is a label that contains, among
other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this
number must be provided to the telephone company. The digits represented by ## are the
REN without a decimal point (e.g., 03 is a REN of 0.3).
The REN is used to determine the number of devices that may be connected to a telephone
line. Excessive RENs on a telephone line may result in the devices not ringing in response
to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0).
To be certain of the number of devices that may be connected to a line, as determined by
the total RENs, contact the local telephone company.
This equipment must be connected to the telephone network or premises wiring using a
compatible modular jack (RJ11C) compliant with the applicable FCC Part 68 rules and
requirements adopted by ACTA. A compliant telephone cord and modular plug must be
used.
This equipment must not be used on party lines.
If your premises has specially wired alarm equipment connected to the telephone line,
ensure the installation of this modem does not disable your alarm equipment. If you have
questions about what will disable alarm equipment, consult your telephone company or a
qualified installer.
Should you experience trouble with this equipment, please contact your facility’s Technical
or Systems Support first who will contact your nearest Symbol Customer Service Centre. If
necessary, the Symbol Support Centre may be contacted at: 1-800-653-5350 If the
equipment is causing harm to the telephone network, the telephone company may request
that you disconnect the equipment until the problem is resolved.
If the modem causes harm to the telephone network, the telephone company will notify you
in advance that temporary discontinuance of service may be required. But if advance notice
isn’t practical, the telephone company will notify the customer as soon as possible. Also, you
will be advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or
procedures that could affect the operation of the modem. If this happens the telephone
company will provide advance notice so you may make any necessary modifications to
maintain uninterrupted service.

11

MDM 8000

Fax

The T elephone Consumer Protection Act of 1991 makes it unlawful for any person to use a
computer or other electronic device, including fax machines, to send any message unless it
clearly contains a margin at the top or bottom of each transmitted page or on the first page
of the transmission, the date and time it is sent and an identification of the business or other
entity, or other individual sending the message and the telephone number of the sending
machine or such business, other entity, or individual. (The telephone number provided may
not be a 900 number or any other number for which charges exceed local or long-distance
transmission charges.) In order to program this information into your fax/ modem, you
should consult documentation supplied with the necessary fax driver application software
being used with the host terminal.

Canada

This equipment meets the applicable Industry Canada Terminal Equipment Technical
Specifications. This is confirmed by the registration number. The abbreviation “IC:” before
the registration number signifies that registration was performed based on a Declaration of
Conformity indicating that Industry Canada technical specifications were met. It does not
imply that Industry Canada approved the equipment.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN
assigned to each terminal equipment provides an indication of the maximum number of
terminals allowed to be connected to a telephone interface. The termination on an interface
may consist of any combination of devices subject only to the requirement that the sum of
the Ringer Equivalence Numbers of all the devices does not exceed five.

Brazil

The following signifies approval in Brazil.

The European Economic Area (EEA)

Statement of Compliance for Modems

Symbol Technologies, Inc., hereby, declares that this device is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC. A Declaration
of Conformity may be obtained from http://www2.symbol.com/doc/

The modem is designed to interwork with the following Public Switched Telephone
Networks: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Ireland,
Italy, Liechtenstein, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden,
Switzerland, United Kingdom.

12

Quick Reference

Warranty

(A) Warranty Symbol Technologies (hereafter “Seller”) hardware Products are warranted against defects in
workmanship and materials for a period of three (3) months from the date of shipment, unless otherwise provided
by Seller in writing, provided the Product remains unmodified and is operated under normal and proper conditions.
Warranty provisions and durations on software, integrated installed systems, Product modified or designed to
meet specific customer specifications (“Custom Products”), remanufac tured products, and reconditioned or
upgraded products, shall be as provided in the applicable Product specification in effect at the time of purchase
or in the accompanying software license.
(B) Spare Parts Spare parts (i.e. parts, components, or subassemblies sold by Seller for use in the service and
maintenance of Products) are warranted against defects in workmanship and materials for a period of thirty (30)
days from the date of shipment. Spare parts may be new or originate from returned units under the conditions set
forth in subsection D below.
(C) Repair of Symbol-branded hardware For repairs on Symbol-branded hardware Products under this
Agreement, including repairs covered by warranty, the repair services provided are warranted against defects in
workmanship and materials on the repaired component of the Product for a period of thirty (30) days from the
shipment date of the r epaired Product, or until the end of the original warranty period, whichever is longer.
(D) Product Service Products may be serviced or manufactured with parts, components, or subassemblies that
originate from returned products and that have been tested as meeting applicable specifications for equivalent
new material and Products. The sole obligation of Seller for defective hardware Products is limited to repair or
replacement (at Seller’s option) on a “return to service depot” basis with prior Seller authorization. Customer is
responsible for shipment to the Seller and assumes all costs and risks associated with this transportation; return
shipment to the Customer will be at Seller's expense. Customer shall be responsible for return shipment charges
for product returned where Seller determines there is no defect (“No Defect Found”), or for product returned that
Seller determines is not eligible for warranty repair. No charge will be made to Buyer for replacement parts for
warranty repairs. Seller is not responsible for any damage to or loss of any software programs, data or removable
data storage media, or the restoration or reinstallation of any software programs or data other than the software,
if any, installed by Seller during manufacture of the Product.
(E) Original Warranty Period Except for the warranty applying solely to the repaired component arising from a
repair service as provided in Section C above, the aforementioned provisions do not extend the original warranty
period of any Product that had either been r epaired or replaced by Se ller.
(F) Warranty Provisions The above warranty provisions shall not apply to any Product (i) which has been
repaired, tampered with, altered or modified, except by Seller’s authorized service personnel; (ii) in which the
defects or damage to the Product result from normal wear and tear, misuse, negligence, improper storage, water
or other liquids, battery leakage, use of parts or accessories not approved or supplied by Symbol, or failure to
perform operator handling and scheduled maintenance instructions supplied by Seller; (iii) which has been
subjected to unusual physical or electrical stress, abuse, or accident, or forces or exposure beyond normal use
within the specified operational and environmental parameters set forth i n the applicable Product specification;
nor shall the above warranty provisions apply to any expendable or consumable items, such as batteries, supplied
with the Product.
EXCEPT FOR THE WARRANTY OF TITLE AND THE EXPRESS WARRANTIES STATED ABOVE, SELLER
DISCLAIMS ALL WARRANTIES ON PRODUCTS FURNISHED HEREUNDER INCLUDING ALL IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR USE. ANY IMPLIED
WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE LIMITED WARRANTY
PERIOD. SOME STATES OR COUNTRIES DO NOT ALLOW A LIMITATION ON HOW LONG AN IMPLIED
WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES FOR CONSUMER PRODUCTS. IN SUCH STATES OR COUNTRIES, FOR SUCH PRODUCTS,
SOME EXCLUSIONS OR LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT APPLY.
The stated express warranties are in lieu of all obligatio ns or liabilitie s on the part of Sell er for damages, includin g
but not limited to, special, indirect or consequential damages arising out of or in connecti on with the use or
performance of the Product or service. Seller’s liability for damages to Buyer or others resulting from the use of
any Product or service furnished hereunder shall in no way exceed the purchase price of said Product or the fair
market value of said service, except in instances of injury to persons or property.

13

Service Information

Before you use the unit, it must be configured to operate in your facility’s network and
run your applications.

If you have a problem running your unit or using your equipment, contact your facility’s
Technical or Systems Support. If there is a problem with the equipment, they will
contact the Symbol Support Center:

United States 1-800-653-5350

United Kingdom 0800 328 2424 Asia/Pacific [phone]
Australia 1-800-672-906 Austria/Österreich 1-505-5794-0
Denmark/Danmark 7020-1718 Finland/Suomi 9 5407 580
France 01-40-96-52-21 Germany/Deutchland 6074-49020
Italy/Italia 2-484441 Mexico/México 5-520-1835
Netherlands/Nederland 315-271700 Norway/Norge [phone]
South Africa 11-8095311 Spain/España 91 324 40 00

Sweden/Sverige 84452900 [phone]

Latin America
Sales Support

Europe/Mid-East
Distributor Operations

1-631-738-2400

1-800-347-0178 Inside US
[phone] Outside US

Contact local distributor or call
[phone]

Canada 905-629-7226

Inside Spain

Outside Spain

For the latest version of this guide go to:http://www.symbol.com/manuals.

72-55730-04

Revision A — October 2003

Symbol Technologies, Inc. One Symbol Plaza, Holtsville, N.Y. 11742-1300