Zebra 2746e User Guide
2746e
Thermal Printer
User’s Manual
User’s Manual No. 980412-001 Rev.A
©2002 ZIH Corp.
COPYRIGHT NOTICE
This document contains information proprietary to Zebra Technologies Corporation. This docu
ment and the information contained within is copyrighted by Zebra Technologies Corporation and
may not be duplicated in full or in part by any person without written approvalfromZebraTechnol
ogies Corporation. While every effort has beenmadetokeeptheinformationcontained within cur
rent and accurate as ofthe date ofpublication, no guaranteeis given or implied that the document
is error-free or that it is accurate with regard to any specification. Zebra Technologies Corporation
reserves the right to make changes, for the purpose of product improvement, at any time.
TRADEMARKS
2746e is a service mark and Zebra is a trademark of Zebra Technologies Corporation. Windows
and MS-DOS areregistered trademarks of MicrosoftCorp. All other marksare trademarks or regis
tered trademarks of their respective holders.
2746e Thermal Printer
European Council
Directive
EMC Directive EN55022-B, 1998 RF Emissions control
EMC Directive EN55024, 1998
89/336/EEC
EMC Directive EN61000-3-2: 1995 Harmonic Emissions
Compliance to Standards
Immunity to Electromag-
netic Disturbances
-
-
-
-
EMC Directive EN61000-3-3: 1995 Voltage Variation
CB Scheme EN60950 IEC60950 Product Safety
FCC - DECLARATION OF CONFORMITY:
Model: 2746e conforms to the following specification:
FCC Part 15, Subpart B, Section 15.107(a) and Section 15.109(a) Class B
digital device
Supplemental Information:
This device complies withPart15of the FCC Rules. Operation issubjectto the following Two Con
ditions: (1) This device may not cause harmful interference , and (2) this device must accept any
interference received, including interference that may cause undesired operation.
INDUSTRY CANADA NOTICE:
This device complies with Industry Canada ICS-003 class B requirements.
Cet equipement est conforme a l’ICS-003 classe B de la norm Industrielle Canadian
-
ii 980412-001 Rev.A
Table of Contents
Installation & Operation. . . . . . . . . . . . . . . . . . . 1-1
Unpacking Your Printer . . . . . . . . . . . . . . . . . . . . 1-1
Getting To Know Your Printer . . . . . . . . . . . . . . . . . 1-2
Controls & Indicators . . . . . . . . . . . . . . . . . . . . . 1-4
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Media Loading. . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Before You Load Media in the Printer . . . . . . . . . . . . . 1-10
Using AutoSense. . . . . . . . . . . . . . . . . . . . . . . . 1-18
Label Dispense Mode . . . . . . . . . . . . . . . . . . . . . 1-19
Media Rewinding . . . . . . . . . . . . . . . . . . . . . . . 1-24
Loading Transfer Ribbon . . . . . . . . . . . . . . . . . . . 1-29
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . A-1
Where to Start . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Serial Interface Communication Configuration. . . . . . . . . A-4
Serial Interface Cable Wiring. . . . . . . . . . . . . . . . . . A-4
USB Interface Cable Wiring . . . . . . . . . . . . . . . . . . A-5
Parallel Interface Cable Wiring . . . . . . . . . . . . . . . . . A-6
Printer Configuration Settings . . . . . . . . . . . . . . . . . A-7
Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
Media Sensing . . . . . . . . . . . . . . . . . . . . . . . . . A-8
Sensor Positioning . . . . . . . . . . . . . . . . . . . . . . . A-9
Top Of Form Sensing . . . . . . . . . . . . . . . . . . . . . A-9
Gap and Index Hole Sensing Range . . . . . . . . . . . . . . A-10
Operator Maintenance . . . . . . . . . . . . . . . . . . . . B-1
Cleaning Your Printer . . . . . . . . . . . . . . . . . . . . . B-1
Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . B-2
Extending Print Head Life . . . . . . . . . . . . . . . . . . . B-3
Print Head Care . . . . . . . . . . . . . . . . . . . . . . . . B-4
Using the Media Cutter . . . . . . . . . . . . . . . . . . . C-1
Cutter Specifications . . . . . . . . . . . . . . . . . . . . . . C-2
Mounting the Cutter . . . . . . . . . . . . . . . . . . . . . . C-3
Print Odometer . . . . . . . . . . . . . . . . . . . . . . . D-1
ELP2 Odometer Commands. . . . . . . . . . . . . . . . . . D-2
980412-001 Rev.A iii
General Cautions and Warnings
This page describes general safety and maintenance warnings and cautions for the printer and
are referenced throughout the manual.
Warning - Shock Hazard
The printer should never be operated in a location where it can
get wet. Personal injury could result.
Warning - Static Discharge
The discharge of electrostatic energy that accumulates on the
surface of the human body or other surfaces can damage or
destroy the print head or electronic components used in this
device. DO NOT TOUCH the print head or the electronic
components under the print head assembly.
Caution - Printer Setup & Handling
1)When installing or modifying the printer setup or
configuration, ALWAYS TURN POWER OFF Before
A) Connecting any cables.
B) Performing any cleaning or maintenance operations.
C) Moving the printer.
2) Damage to the printer interface connector, accessories or
door may result from placing the printer on it’s front bezel or
backside during unpacking or handling.
:
Media Warning
Media Reload Hint
Print Quality Tip
Always use high quality approved labels and tags. If adhesive
backed labels are used that DO NOT lay flat on the backing
liner, the exposed edges may stick to the label guides and
rollers inside the printer, causing the label to peel off from the
liner and jam the printer.
If you should run out of labels while printing, DO NOT turn the
power switch OFF (0) while reloading or data loss may occur.
The printer will automatically resume printing when a new label
or ribbon roll is loaded.
Print density (darkness) is affected by the heat energy (density
setting) applied and by the print speed. Changing both Print
Speed and Density may be required to achieve the desired
results.
iv 980412-001 Rev.A
Installation & Operation
1
Installation & Operation
Unpacking Your
Printer
Open the shipping carton and remove the
printer and its accessories.
Bar Code
Label Printers
Softwareand Documentation
©2001ZebraTechnologies Corp oration
105551-006
980412-001 Rev.A 1
Installation & Operation
Getting To Know
Your Printer
Label Taken Sensor
Print Head
Assembly
& Bracket
Lower Front Cover
(Lift Up & Out to Open)
Ribbon Core
(Shipped mounted on
Ribbon Tube)
Media Access
Cover
(Lift to Open)
Label Mode Switch
Interface
Connectors
Power Switch
Print Head
Release Lever
Media Sensor
and Guide
Liner Rewind
Tube and Clip
Auxiliary Media Access
(Opening for Fan Fold &
External Media)
& Cord Module
2 980412-001 Rev.A
Getting To Know
Your Printer
Installation & Operation
Controls
Ribbon Take-Up
Tube
Ribbon Supply
Tube
Media Roll
Holder
Platen
Roller
Liner "Peeler"
Gate
Peel/Tear
Bar
Print Width
Adjustment Knob
Print Head
Rewind
Bracket
Platen
(Media Drive)
Roller Bracket
980412-001 Rev.A 3
Installation & Operation
Controls &
Indicators
Power Switch
Power
Indicator
Error
Indicator
OFF
ON
Button Function
PAUSE
FEED
CANCEL
Indicator LEDs
POWER ERROR
0 = Off
1 = On
Press Once - Halt batch printing.
Press Second Time - Resume batch
printing operation.
Press Once - Feed one label or “form”.
Press & Hold - Feed a single label,stop,
feed a single label, stop, and so on until
the FEED button is released.
Press Once - resets and terminates any
print operation in progress.
Condition Report
O
O
Power On
Pause
Print head open
1) Hardware Error
2) Command Error
3) Media or Ribbon Out
-
PEEL
BATCH
On Solid OFF
Flashing OFF
OFF Flashing
OFF On Solid
Label Mode Switch
Mode Description
Print one label and pause. Remove label.
Peel
Batch
Prints next label. Repeats until print oper
ation is completed. Use label liner
rewinder to peel the liner from the label.
Standard operation - Prints one or more
labels until the batch form (label) print
operation is complete.
4 980412-001 Rev.A
Installation & Operation
Installation The following steps will guide you through the
installation of the printer.
Step 1
Attach Power
Pat.No.
2746
5.813,343
PartNo.: 120XXX-XXX
6,068,415
Serial No.:XXXXXXXX
Check
Check
Voltage
Voltage
Model:
Mfg.Date:
InputPower: 115VAC 6.3A 50/60Hz
PartNumber:
SerialNo.:
InputPower:
Forhome or office us
I.T.E.
8T34
TLP2746
02/01/01
2746-120XXX-001
12345678912
115-230VAC, 2-1 Amps, 50/60 Hz
e
MADEIN USA
withforeign and domes
EPL
PEEL
N2557
®
t
icparts
BATCH
PEEL
BATCH
Batch
Batch
Mode
Mode
O
See Warnings - Page iv
O
0 = Off
0 = Off
980412-001 Rev.A 5
Installation & Operation
CH
Step 2
Attach Interface
Cable
Parallel
Interface
Serial
Interface
USB
Interface
PEEL
BATCH
PEEL
BATCH
6 980412-001 Rev.A
Step 2
Attach Interface
Cable
Installation & Operation
PEEL
Internal ZebraNet
PrintServer II
(optional)
For details regarding this
interface and its operation,
refer to the user guide
supplied with your
Ethernet print server.
BATCH
Step 3
Apply Power
O
O
I = On
980412-001 Rev.A 7
Installation & Operation
Media Loading
Step 1
Step 2 Open the print head.
Open the media access door.
8 980412-001 Rev.A
Installation & Operation
Media Loading
Step 3
Slide Media Guide to
Outside Stop (1)
Open the media guide.
Rotate Media Guide
to Open (2)
Media Guide Opened
980412-001 Rev.A 9
Installation & Operation
Before You Load
Media in the
Printer
Labels
Remove all labels
that are held by
adhesives or tape
You must remove the outside length of media
(that is, one, full revolution of labels and any
liner). When you remove this part of the media,
you remove the oils, dust, and adhesives that
contaminate it. Tape or adhesive holds the loose
end and the outside length of media becomes
contaminated when handled or stored.
Tag Stock
Detach both ends of
the bottom tag
You must avoid dragging adhesive or dirty
media between the print head and platen. Such
an occurrence damages the print head and is
not covered under your warranty. Using clean
media prevents damage and reduces wear on
the print head and platen.
10 980412-001 Rev.A
Installation & Operation
Media Loading
Step 4
Load the media roll.
980412-001 Rev.A 11
Installation & Operation
Media Loading
Step 5
Outside Wound
Inside Wound
Thread the media through the media sensor
and guide assembly and under the print head.
2"
(50mm)
4"
(100mm)
2"
(50mm)
4"
(100mm)
Fan Fold
Media Path
(Side View)
2"
(50mm)
4"
(100mm)
Open Open
12 980412-001 Rev.A
Installation & Operation
Media Loading
Step 6
Slide Media Inside
Rotate Media
Guide Down
Slide the media to the inside of the printer.
Place the media guide against the media.
Media Guide in
Locked Position
Adjust Media Guide
to Media Width
Media Guide Set
980412-001 Rev.A 13
Installation & Operation
Media Loading
Step 7
Step 8 Remove excess media.
Close the print head.
2"
(50mm)
4"
(100mm)
14 980412-001 Rev.A
Installation & Operation
Media Loading
Step 9
Set Media Width
Adjust the label pressure control knob to match
the width of the media in use.
Label Width Pressure Control
Knob Settings
2"(50mm) or Less 2" (50mm)
Greater Than 2" (50mm) 4" (100mm)
Step 10 Close the media access door.
980412-001 Rev.A 15
Installation & Operation
Media Loading
Step 11
Power ON
Labels Loaded
Press FEED
Step 12 Set label detection parameters for media:
Press the Feed button once (with the power ap
plied and the power switch “ON”).
FEED
• Use the AutoSense procedure (page 18) for
first time use of new media to set transmissive
(gap) sensor.
-
• Use the AutoSense procedure for detection
of label and gap lengths.
• Use programming to set continuous media
mode. See the Q command in the EPL2 programmer's manual for details.
Configure the print mode with the O (thermal
transfer) and OD (direct thermal) commands.
See the EPL2 programmer's manual for
important
details on the Option (O) command.
The print mode will be set until changed by
programming.
DO NOT turn the power switch OFF (0) while
reloading media or data loss may result. The
printer will automatically resume printing when
a new label roll has been loaded.
16 980412-001 Rev.A
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